The role of Senior People System Analyst is to be responsible for the configuration design and development of Workday HCM in collaboration with the People Systems team. You will manage multiple responsibilities in a fast-paced environment, effectively prioritize assignments, and work within deadlines. Your main focus will be to support various implementation and improvement projects across modules and the globe. As a Senior People System Analyst, your responsibilities will include: - Leading security administration by maintaining data integrity and regularly analyzing and auditing data. - Demonstrating a good working knowledge of business processes and their interaction with system architecture related to security, integrations, and reporting. - Acting as a project manager for all assigned projects, including creating and maintaining project plans and timelines to ensure timely completion. - Taking charge of the rollout of bi-annual Workday releases, including reviewing, testing, implementing, training, and communication. - Performing data uploads into Workday (EIB) and conducting regular system audits to ensure process efficiency and data integrity. - Managing tenant activities within Workday, such as new tenants, renewals, implementors access, and ensuring the right tenant setup for projects. - Facilitating knowledge transfer and delivering training sessions for the rollout of new functionality, covering all guides and documentation. - Collaborating with the Head of People Systems to support the coordination and drive automation of People Systems and process improvement. - Identifying areas of improvement to ensure effective system usage and suggesting appropriate system changes and enhancements. - Upholding Governance, Risk & Compliance (GRC) obligations for your role and completing all mandatory compliance training. Your performance will be measured based on: - Maintaining compliance with all relevant trainings and other compliance activities to support sustainable and responsible growth. - Acting in alignment with the Group's values at all times. Qualifications: - 5+ years of hands-on Workday experience, including implementation and configuration. - In-depth knowledge of Workday HCM, covering core HCM, Advanced Compensation, Benefits, Absence, and Time Tracking. - Possessing an inquisitive and challenging mindset with a focus on questioning and improving existing processes. - Ability to work effectively under pressure and a good understanding of People functions. Required Skills: - Hands-on experience with Workday. - Expertise in calculated fields and integrations. - Knowledge of Workday HCM modules. Preferred Skills: - Experience in project management. - Strong analytical skills. - Ability to drive process improvements.,
Position: Engineering Support Analyst As an Engineering Support Analyst, you will play a critical role in ensuring the stability and performance of essential business systems. Acting as a software detective, you will identify, investigate, and resolve issues across various system components. Your responsibilities will include triaging bugs, escalating tickets with detailed context, responding to system alerts, and initiating On-Call procedures when necessaryall while maintaining clear and effective communication. Key Responsibilities Provide technical support for critical business systems, ensuring timely issue identification and resolution. Collaborate with Traders, Developers, DevOps, and SRE teams to maintain seamless system operations. Conduct root cause analysis and implement preventive measures to mitigate recurring issues. Monitor system alerts and proactively address incidents to minimize downtime. Escalate issues with comprehensive documentation to ensure swift resolution. Offer coverage for global teams, including those in Australia (AEDT) and Europe (CET). Continuously drive improvements in system reliability and support processes. Key Accountabilities Deliver high-quality support to global stakeholders. Resolve incidents efficiently and effectively. Leverage monitoring tools to detect and respond to issues proactively. Contribute to continuous improvement initiatives and innovation in support practices. Preferred Experience & Skills 23 years of experience in technical support for critical business systems. Strong analytical and problem-solving abilities. Excellent verbal and written communication skills for effective collaboration with global teams. Solid understanding of incident and problem management principles. Experience with server stack and website support is a plus. Proficiency in debugging, issue analysis, and resolution. Technical Knowledge Familiarity with monitoring and observability tools such as: Grafana , Prometheus , Loki , Tempo Kubernetes , Docker Linux , Windows Kafka , Postgres Experience in building Grafana dashboards that integrate metrics, logs, and traces for proactive error detection. Testing experience is an added advantage. Education & Certifications A tertiary qualification in Information Technology or a related field is highly desirable. Show more Show less
As an Engineering Support Analyst, you will be responsible for ensuring the stability and performance of critical business systems. You will act as a software detective, identifying and resolving issues across various system components. Your duties will include triaging bugs, escalating tickets with detailed context, responding to system alerts, and initiating On-Call procedures as needed, all while maintaining clear and effective communication. You will provide technical support for essential business systems, collaborating with Traders, Developers, DevOps, and SRE teams to ensure seamless system operations. Conducting root cause analysis, implementing preventive measures, and monitoring system alerts to proactively address incidents are key aspects of your role. You will escalate issues with comprehensive documentation and offer coverage for global teams, including those in Australia (AEDT) and Europe (CET). Additionally, driving continuous improvements in system reliability and support processes will be part of your responsibilities. Key Accountabilities: - Deliver high-quality support to global stakeholders. - Resolve incidents efficiently and effectively. - Utilize monitoring tools to detect and respond to issues proactively. - Contribute to continuous improvement initiatives and innovation in support practices. Preferred Experience & Skills: - 2-3 years of experience in technical support for critical business systems. - Strong analytical and problem-solving abilities. - Excellent verbal and written communication skills for effective collaboration with global teams. - Solid understanding of incident and problem management principles. - Experience with server stack and website support is advantageous. - Proficiency in debugging, issue analysis, and resolution. Technical Knowledge: - Familiarity with monitoring and observability tools such as Grafana, Prometheus, Loki, and Tempo. - Knowledge of Kubernetes, Docker, Linux, Windows, Kafka, and Postgres. - Experience in building Grafana dashboards integrating metrics, logs, and traces for proactive error detection. - Testing experience is a plus. Education & Certifications: - A tertiary qualification in Information Technology or a related field is highly desirable.,
As a Principal Software Engineer at our company, you will be a key player in driving our technical vision and designing robust and scalable distributed systems. Your role will involve architecting and designing complex, high-performance Java-based microservices, while ensuring that solutions are maintainable, extensible, and aligned with industry best practices. You will lead by example, owning critical components and features through writing high-quality, well-tested code. Your technical leadership will influence decisions and mentor engineers at different levels. Championing secure coding, code reviews, automated testing, and CI/CD will be crucial for ensuring a resilient and high-quality codebase. You will take accountability for individual and team deliverables, aligning them with business goals and driving measurable impact. Collaboration with architects, product owners, and engineers across teams is essential to uplift colleagues, foster collaboration, and support organizational growth. Continuous learning in Java, microservices, cloud-native technologies, and modern productivity tools will be encouraged, along with sharing insights to enhance team efficiency and innovation. Providing structured guidance, coaching, and support to team members, along with frequent knowledge sharing in internal or external forums, will be part of your responsibilities. Additionally, you will lead efforts to identify complex challenges and propose innovative, scalable, and secure solutions. Qualifications: - 12+ years of hands-on experience in software development with a strong focus on Java and microservices architecture - Expert-level proficiency in Java, including advanced features, JVM tuning, and best practices - Deep understanding of microservices architecture, distributed systems, and integration challenges - Strong knowledge of modern frameworks such as Spring Boot, messaging systems, and reactive programming - Proven ability to design and implement scalable, secure, and high-performance systems - Experience working on event-driven systems for high-traffic applications with a focus on fault tolerance and resilience - Expertise in software and distributed design patterns with the ability to design extensible and maintainable systems - Commitment to secure coding, testing, CI/CD, and performance tuning - Demonstrated ability to mentor, guide, and uplift teams while taking accountability for team-level outcomes - Proven ability and interest in delivering presentations, conducting technical talks, or leading forums to share knowledge and industry trends - Genuine interest in modern trends, with curiosity about AI/ML tools and their role in boosting developer productivity - Recognized for influencing technical direction and aligning engineering practices with organizational goals - Excellent verbal and written communication skills, with the ability to convey complex concepts effectively to both technical and non-technical audiences Preferred Qualifications: - Proficiency in containerization (Docker, Kubernetes) - Strong knowledge of security standards and compliance - Experience with DevOps practices and tools (CI/CD pipelines, Jenkins, Git) - Hands-on experience with cloud platforms (AWS, Azure, GCP) - Familiarity with AI-powered developer tools (e.g., GitHub Copilot, Cursor AI) - Bonus: Experience leading or contributing to AI-driven initiatives in code generation, testing, or observability Join us to work on high-impact projects, access continuous learning opportunities, and be part of a collaborative, supportive, and innovative team environment. Lead by example, uplift your team, and help shape the future of engineering practices with a focus on security, scalability, performance, and innovation.,
As an Application Support Specialist at FDJ UNITED, you play a crucial role in ensuring the stability and optimal performance of existing and future platforms. Your main duties and responsibilities include: - Supporting existing and future platforms to ensure stability and optimal performance - Monitoring and managing the uptime of the Production Environment, proactively addressing any issues - Collaborating with the Support Team and international counterparts to ensure 24/7 coverage - Investigating and resolving issues efficiently and effectively - Proactively identifying pain points and addressing them through automation, alerting, and monitoring - Driving stakeholder engagement and building confidence with internal and external stakeholders - Communicating technical updates, incidents, and resolutions clearly to all stakeholders - Assisting in the development and implementation of support operational processes and procedures - Managing team roster to ensure continuous coverage and effective workload distribution - Fostering a global culture of collaboration, knowledge-sharing, and continuous improvement Your key accountabilities and measures will include: - Incident resolution efficiency: measuring response and resolution times against SLAs - System uptime and stability: ensuring minimal production downtime through proactive monitoring and automation - Stakeholder satisfaction: maintaining strong relationships through clear and timely communication - Process improvements: identifying and implementing efficiency improvements in support workflows - Training and alignment of direct reports: ensuring team members are up to date with best practices and technologies - JIRA hygiene: ensuring tickets are well-documented, tracked, and resolved efficiently The essential educational qualification for this role is a tertiary qualification in an Information Technology-related discipline. Preferred experience and knowledge include experience in the application support space, knowledge in support principles, server stack, website support, technical issue resolution, issue debugging, user journey via multiple tools, and familiarity with tools like Solace, Kafka, Elastic, Grafana, Splunk, Postgres, MSSQL. Testing experience is considered an advantage. In addition to technical skills, you are expected to demonstrate the following behavioral competencies: - Leadership-driven with a proactive approach to problem-solving - Strong written and verbal communication skills, along with excellent interpersonal skills - Analytical skills to effectively triage and troubleshoot complex technical issues - Highly motivated and able to manage time efficiently in a fast-paced environment - Attention to detail and ability to work with precision - Highly organized with the ability to manage multiple priorities effectively At FDJ UNITED, a hybrid way of working is valued, allowing you to focus on your goals and responsibilities while self-organizing to improve deliveries and get the work done in your way. Join us in shaping the future of gaming and level up the game with your bold and innovative approach.,
As a Senior IT System Engineer Infrastructure Specialist , you will design, implement, and maintain our Microsoft on-premises and Azure infrastructure environments. You will be responsible for ensuring the security, availability, and efficiency of our corporate backbone systems, including Active Directory, PKI, DNS, DHCP, and file servers , as well as managing our Windows Server fleet using modern automation tools such as Azure Arc and Puppet . This role requires an expert in managing enterprise-scale hybrid infrastructure, capable of providing strategic technical direction, driving innovation, and mentoring junior engineers. A strong understanding of Zero Trust Security principles and modern infrastructure best practices is essential. Key Responsibilities Windows Server Administration: Deploy and maintain on-premises and Azure-based Windows Servers; Linux administration (e.g., CentOS) is a plus. Cloud Services: Operate and manage Azure-based infrastructure, including Azure Arc for hybrid management. Core Infrastructure Services: Maintain DNS, DHCP, Radius, and file servers. Security Hardening: Define, deploy, and maintain security hardening policies for Windows and Linux servers, in line with industry best practices. PKI Management: Operate and enhance the company's Public Key Infrastructure for certificate-based authentication and secure network access. Secure Admin Workflows: Implement and manage secure administrative access using PAWs, secure protocols (SSH, RDP), and Privileged Access Management (PAM) tools. Active Directory: Maintain and support both cloud and on-premises Active Directory, including Microsoft Entra ID integration. Automation & Configuration Management: Use Puppet, PowerShell, Python, and Bash scripting to automate and maintain system configurations. Qualifications Master's degree in Computer Science, Information Technology, or related field. Required Skills Extensive experience managing Microsoft infrastructure, including Windows Server, Microsoft Entra, and Azure. Strong background in migrating legacy on-premises systems to the cloud (Azure Arc, cloud identities). Preferred Skills & Certifications Microsoft certifications (SC-100, AZ-104, AZ-140, AZ-900, MS-102, MS-900). Additional certifications in security or cloud architecture. Strong scripting skills in Python, Bash, and PowerShell. Experience with KQL and Microsoft Graph API is a plus. Hands-on experience with Active Directory, file servers, Radius, PKI (Public Key Infrastructure), NPS, and NDES. Solid knowledge of Windows Server provisioning, vulnerability management, and incident handling.
As a Workday HCM Configuration Specialist, you will be responsible for the configuration design and development of Workday HCM in collaboration with the People Systems team. You will manage multiple responsibilities in a fast-paced environment, effectively prioritize assignments, and ensure timely completion of projects. Your role will involve supporting various implementation and improvement projects across modules and regions. - Lead security administration activities, maintaining data integrity, and conducting regular data analysis and audits. - Demonstrate a good understanding of business processes and their alignment with system architecture in areas such as security, integrations, and reporting. - Act as a project manager for assigned projects, developing and maintaining project plans and timelines to ensure on-time project completion. - Rollout bi-annual Workday releases, including review, testing, implementation, training, and communication. - Perform data uploads into Workday using EIB and conduct regular systems audits to ensure process efficiency and data integrity. - Manage tenant activities within Workday, such as new tenants, renewals, implementor access, and system blackout/downtime. - Facilitate knowledge transfer and deliver training sessions for the rollout of new functionality, covering all guides and documentation. - Collaborate with the Head of People Systems to support process automation and improvement, identify areas for enhancement, and suggest system changes for effective utilization. Qualifications Required: - 5+ years of hands-on experience with Workday, including implementation and configuration. - Profound knowledge of Workday HCM modules, including core HCM, Advanced Compensation, Benefits, Absence, and Time Tracking. - Possess an inquisitive mindset with a focus on questioning and enhancing existing processes. - Ability to work under pressure and a solid understanding of People functions.,