We’re looking for a proactive and organized Office Executive who is comfortable using computers and communicating with customers. This role is crucial to our daily business operations—handling client communication, generating quotations, managing documents, and supporting our sales and accounts teams. Success in this role means timely responses to inquiries, error-free documentation, and smooth coordination across platforms like Tally, Excel, IndiaMART, and client procurement portals. You’ll be the bridge between internal workflows and external customer satisfaction. Responsibilities Respond to emails from customers and vendors with clarity and professionalism Generate accurate quotations and pro forma invoices using product specifications and pricing inputs Handle customer queries via phone and email, providing timely support Manage our presence on IndiaMART and respond to inbound leads Enter and maintain basic accounting entries in Tally ERP 9 / Tally Prime Use MS Excel to track quotations, orders, and other key records Upload and manage documentation on corporate procurement portals (e.g., GeM, SAP Ariba, etc.) Coordinate internally with the sales and production teams for timely updates and dispatch planning Qualifications Strong computer literacy – comfortable with Excel, Word, and email tools Proficient in Tally (ERP 9 or Prime) Good communication skills – both verbal and written (English/Hindi) 1–3 years of experience in an office/admin/executive role preferred Prior experience with IndiaMART or other B2B platforms is an advantage Familiarity with procurement systems (GeM/SAP Ariba) is a plus Ability to manage time efficiently, multitask, and follow through on responsibilities Educational Qualification: Minimum Graduate (any stream) Perks & Benefits Free lunch at the office — home-style and freshly made Exposure to India’s leading industrial siren brand Chance to work with multiple departments (sales, accounts, production) On-the-job learning in B2B communication, quotations, and procurement Stable, long-term opportunity with room for growth
About the job: We're looking for a dynamic, detail-oriented professional to join our team and act as the bridge between our customers and our production team. You'll be handling client communication, answering queries, sharing technical details of our products, and coordinating order fulfilment all while ensuring our customers receive the legendary Kheraj service we're known for. Key Responsibilities 1. Respond to customer emails, calls, and inquiries promptly and professionally. 2. Coordinate with clients on orders, delivery timelines, and technical requirements. 3. Provide detailed product specifications and technical clarifications to customers. 4. Liaise with internal departments to ensure smooth order processing and execution. 5. Maintain accurate records of customer interactions and follow-ups. 6. Assist in negotiations, quotations, and closing deals when required. Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Mumbai only Salary: ₹ 2,46,000 - 3,25,000 /year Experience: 1 year(s) Deadline: 2025-09-11 23:59:59 Other perks: Free snacks & beverages Skills required: MS-Office, MS-Word, MS-Excel, English Proficiency (Spoken), English Proficiency (Written), Email Management and Windows Other Requirements: • Bachelor’s degree required (Business, Engineering, or related fields). • Strong communication skills in English & Hindi. • Ability to understand and explain technical product details (training provided). • Essential: Proficiency in computer usage — email, MS Office, CRM systems. • Proactive, organised, and able to manage multiple client interactions simultaneously. About Company: Kheraj is one of India's most trusted names in industrial siren manufacturing, known for our uncompromising quality, precision engineering, and decades of expertise. From sourcing the finest raw materials to applying rigorous testing standards, we ensure every product we deliver stands the test of time. Our sirens are relied upon by industries, government bodies, and safety organisations across India and abroad, a testament to the performance and durability our brand is known for. We're a company where tradition meets innovation. While our roots are built on over 50 years of manufacturing excellence, we're constantly upgrading our technology, processes, and product range to meet the demands of a changing world. Joining Kheraj means being part of a close-knit, growth-driven team that values integrity, craftsmanship, and customer trust. Here, your work doesn't just fill orders; it powers industries, protects communities, and builds a safer tomorrow.