Step 1: Invoice Generation Generate invoice as per PO / order confirmation . Check for accuracy: customer details, items/services, quantity, rate, GST, and total amount. Timeline: Same day as goods/service delivery. Send invoice to the customer via email or preferred method. Record invoice in AR ledger. Step 2: Payment Tracking Maintain an AR register (Excel/Tally/ERP). Track payments received and pending. Daily : Update ledger with received payments. Weekly : Review outstanding invoices and prepare a follow-up list. Step 3: Follow-Up on Outstanding Receivables Send reminders to customers 5 days before due date and on the due date. If payment is delayed: 1st reminder: 1–2 days after due date. 2nd reminder: 7 days after due date. Final reminder: 15 days after due date + escalate to Accounts Head / Business Head / Director. Maintain all communication records. Step 4: Handling Disputes / Queries Receive customer queries related to invoices (quantity, rate, GST, delivery issues). Coordinate with Sales / Delivery / Procurement to resolve disputes. Document resolution and update AR ledger. Step 5: Reporting Prepare AR aging report weekly and monthly: Current (0–30 days) 31–60 days 61–90 days 90+ days Highlight overdue accounts and pending disputes. Share reports with management for decision-making. Step 6: Payment Reconciliation Match incoming payments with invoices. Identify short payments, excess payments, or advances. Record adjustments in the ledger. Timeline: Daily. Step 7: Escalation & Recovery Accounts Manager escalates overdue accounts beyond 60–90 days. Legal / collection agency involvement if necessary (based on company policy). Maintain documentation for all recovery actions. 5. Key Controls AR ledger reconciliation daily . Review all credit notes / debit notes before posting. Segregation of duties: invoicing and collections handled by separate staff. Approval required for write-offs. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person
Step 1: Invoice Generation Generate invoice as per PO / order confirmation . Check for accuracy: customer details, items/services, quantity, rate, GST, and total amount. Timeline: Same day as goods/service delivery. Send invoice to the customer via email or preferred method. Record invoice in AR ledger. Step 2: Payment Tracking Maintain an AR register (Excel/Tally/ERP). Track payments received and pending. Daily : Update ledger with received payments. Weekly : Review outstanding invoices and prepare a follow-up list. Step 3: Follow-Up on Outstanding Receivables Send reminders to customers 5 days before due date and on the due date. If payment is delayed: 1st reminder: 1–2 days after due date. 2nd reminder: 7 days after due date. Final reminder: 15 days after due date + escalate to Accounts Head / Business Head / Director. Maintain all communication records. Step 4: Handling Disputes / Queries Receive customer queries related to invoices (quantity, rate, GST, delivery issues). Coordinate with Sales / Delivery / Procurement to resolve disputes. Document resolution and update AR ledger. Step 5: Reporting Prepare AR aging report weekly and monthly: Current (0–30 days) 31–60 days 61–90 days 90+ days Highlight overdue accounts and pending disputes. Share reports with management for decision-making. Step 6: Payment Reconciliation Match incoming payments with invoices. Identify short payments, excess payments, or advances. Record adjustments in the ledger. Timeline: Daily. Step 7: Escalation & Recovery Accounts Manager escalates overdue accounts beyond 60–90 days. Legal / collection agency involvement if necessary (based on company policy). Maintain documentation for all recovery actions. 5. Key Controls AR ledger reconciliation daily . Review all credit notes / debit notes before posting. Segregation of duties: invoicing and collections handled by separate staff. Approval required for write-offs. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person