Key Responsibilities Attend incoming customer calls, emails, and intercom messages quickly and professionally. Follow standard operating procedures to resolve queries or escalate them to the concerned team. Use company telephone and support systems efficiently, maintaining clear and polite communication. Support team leads by taking charge of basic tasks during their absence after completing necessary training. Report any operational issues or service difficulties clearly and promptly to the supervisor on duty. Qualifications Strong verbal and written communication skills to handle customer interactions smoothly. Basic knowledge of customer service operations and telephone handling practices. Ability to stay calm, focused, and professional under pressure. Computer literacy to manage documentation and support tools. Minimum qualification: 12th Pass or Graduate, with good command of English and basic IT knowledge. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Language: English (Preferred) Hindi (Preferred) Work Location: In person Expected Start Date: 05/05/2025
Key Responsibilities Attend incoming customer calls, emails, and intercom messages quickly and professionally. Follow standard operating procedures to resolve queries or escalate them to the concerned team. Use company telephone and support systems efficiently, maintaining clear and polite communication. Support team leads by taking charge of basic tasks during their absence after completing necessary training. Report any operational issues or service difficulties clearly and promptly to the supervisor on duty. Qualifications Strong verbal and written communication skills to handle customer interactions smoothly. Basic knowledge of customer service operations and telephone handling practices. Ability to stay calm, focused, and professional under pressure. Computer literacy to manage documentation and support tools. Minimum qualification: 12th Pass or Graduate, with good command of English and basic IT knowledge. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Language: English (Preferred) Hindi (Preferred) Work Location: In person Expected Start Date: 05/05/2025
Job Title: Customer Care Executive Location: Gurgaon Job Type: Full-time, Permanent Job Description We are seeking a dedicated and professional Customer Support Executive to join our team. This role involves handling incoming customer communications, ensuring timely resolution of queries, and supporting smooth operations within the organization. Key Responsibilities Attend incoming customer calls, emails, and intercom messages promptly and professionally. Follow standard operating procedures to resolve queries or escalate them to the appropriate team. Utilize company telephone and support systems effectively, ensuring clear and courteous communication. Support team leads by managing basic tasks during their absence, post successful completion of required training. Accurately report any operational issues or service-related difficulties to the supervisor on duty without delay. Qualifications & Skills Strong verbal and written communication skills to manage customer interactions with professionalism. Basic understanding of customer service operations and telephone handling protocols. Ability to remain calm, focused, and professional in high-pressure situations. Computer literacy to efficiently manage documentation and support tools. Minimum Qualification: 12th Pass or Graduate with good command of English and basic IT knowledge. Male candidates are preferred for this role. Benefits Health Insurance Paid Sick Leave Paid Time Off Provident Fund Job Type: Full-time Pay: ₹11,160.32 - ₹29,905.08 per month Benefits: Provident Fund Ability to commute/relocate: Sikanderpur, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Preferred) Work Location: In person
Job Title: Customer Care Executive Location: Gurgaon Job Type: Full-time, Permanent Job Description We are seeking a dedicated and professional Customer Support Executive to join our team. This role involves handling incoming customer communications, ensuring timely resolution of queries, and supporting smooth operations within the organization. Key Responsibilities Attend incoming customer calls, emails, and intercom messages promptly and professionally. Follow standard operating procedures to resolve queries or escalate them to the appropriate team. Utilize company telephone and support systems effectively, ensuring clear and courteous communication. Support team leads by managing basic tasks during their absence, post successful completion of required training. Accurately report any operational issues or service-related difficulties to the supervisor on duty without delay. Qualifications & Skills Strong verbal and written communication skills to manage customer interactions with professionalism. Basic understanding of customer service operations and telephone handling protocols. Ability to remain calm, focused, and professional in high-pressure situations. Computer literacy to efficiently manage documentation and support tools. Minimum Qualification: 12th Pass or Graduate with good command of English and basic IT knowledge. Male candidates are preferred for this role. Benefits Health Insurance Paid Sick Leave Paid Time Off Provident Fund Job Type: Full-time Pay: ₹11,160.32 - ₹29,905.08 per month Benefits: Provident Fund Ability to commute/relocate: Sikanderpur, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Preferred) Work Location: In person