Company Description We suggest you enter details here Role Description This is a full-time on-site role for a Reservation Executive based in Jaipur. The Reservation Executive will manage day-to-day booking inquiries, handle reservations through various channels, ensure customer satisfaction, and provide information about our services. They will also handle customer complaints, process payments, and coordinate with other departments to meet guest needs. Qualifications Excellent Communication and Customer Service skills Experience in managing Reservations and ensuring Customer Satisfaction Sales skills to upsell and cross-sell services Ability to work in a team and coordinate with different departments Proficiency in reservation software and basic computer skills Previous experience in the hospitality industry is a plus Bachelor's degree in Hospitality, Business, or related field is desirable Show more Show less
Company Description Keymagics is a Revenue Management company. Operating since 2020 we are managing a portfolio of multiple Hotels, Resorts and Camps. Role Description This is a full-time on-site role for a Reservation Executive, based in Jaipur. The Reservation Executive will handle day-to-day reservation tasks, including managing bookings, updating reservation systems, and coordinating with guests and other departments. Responsibilities include ensuring customer satisfaction, managing phone and email inquiries, providing excellent customer service, and assisting with sales-related inquiries. Qualifications Strong Communication and Customer Service skills Experience with managing Reservations and ensuring Customer Satisfaction Basic Sales knowledge and skills Excellent organizational and multitasking abilities Proficiency in using reservation and computer systems Ability to work effectively in a team environment Previous experience in the hospitality industry is a plus Bachelor's degree in Hospitality, Business, or related field preferred