At KeyData Cyber , our vision is to be the North American leader in designing and delivering digital identity security strategies and solutions to protect our clients in their digital transformation initiatives. KeyData Cyber is a Gartner-recognized leader in professional identity security services, specializing in: Identity Governance & Administration (IGA) Privileged Access Management (PAM) Customer Identity & Access Management (CIAM) Cloud Security Posture Management (CSPM) Identity Threat Detection & Response (ITDR) Come join us, you re key to our success! Our SailPoint ISC Support Engineer will step in and own our largest and most important customer issues in addition to providing level two support to our other support teams. In this role, you will be a part of a global team that provides 24x7 support to help customers with their IAM Program. When customers cannot resolve issues themselves, your job is to ensure that we have the necessary tools and processes to swiftly resolve the issue. Youll troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. Our Managed Services teams are focused and dedicated to the customers, and you will help drive the success of the IAM program by understanding and advocating our customers issues. This role requires you to work in a shift pattern or non-standard work hours as required. This may include weekend work. Location: India Employment Type: Full-Time, Permanent Shift timings: Flexible to support 7:30 pm IST to 3:30 am IST Responsibilities: Manage SailPoint ISC, including aggregation, provisioning, access request, role management, user lifecycle management, connectors, and plugins. Manage incidents & problems related to SailPoint ISC through effective diagnosis, resolution, or implementation of new enhancement to decrease the number of re-occurring issues. Collaborate with cross-functional teams; including connected applications and infrastructure team to jointly troubleshoot the issues and resolve in timely manner Proactively identify and resolve production issues related to SailPoint ISC, ensuring minimal impact on business operations and conduct root cause analysis. Respond promptly to critical incidents and participate in on-call rotations as required. Manage escalations of technical issues from service managers and Tier I support, and partner with Architects and professional services team to resolve the issues and integration challenges. Design, develop, and implement custom plugins and connectors in SailPoint ISC to onboard new applications. Enhance and customize existing connectors to optimize performance and functionality. Qualifications: Bachelor s degree in computer science, Information Technology, or related field. 3+ years of proven experience as a level 2 or 3 SailPoint Admin 1+ years experience with SailPoint ISC. Extensive knowledge of security applications, specifically identity management and account creation/maintenance, as well as 3rd party IAM offerings. Working knowledge of SailPoint ISC or other Identity Management suites and directories including Active Directory, and Azure Active Directory. Experience with the following programming languages: Java, BeanShell/JavaScript, and SQL with high proficiency in Java development. Experience with the following web technologies: XML, SCIM, Web and Application Servers, HTML. 3+ years of experience with the configuration and customization of IAM products. Experience setting up and installing software on both Windows and Unix (Linux, Sun, HP, AIX) platforms. Experience with Databases (Oracle, Sybase, MSSQL, MySQL). Familiarity with Roles Based Access Control. English language proficiency required. Good communication skills and experience working with clients and partners. Experience with business requirements, design, and documentation of IAM products. Experience with QA duties is a plus (usability testing, performance testing, automated testing, test scripts, test cases, and test plans). Preferred Qualifications: SailPoint IDN Professional Certification or training and/or SailPoint IDN Engineer Certification or training. Knowledge of enterprise systems (SAP, PeopleSoft, Workday). #LI-AS1 Why KeyData Cyber? A Place Putting People First - Our team is our strongest asset. We have smart, hard-working, and talented team members. We support learning and development at all levels and encourage work-life balance as part of our key values. A Place to Accelerate Your Career - We have the most digital identity solution deployments in Canada and we are in hyper-growth mode across North America. There are extensive opportunities to learn, develop, and advance in different areas of the business. A Place to Share Your Perspective - We create a culture of respect, belonging, and empowerment for everyone by promoting fair treatment and full participation for all. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request. Apply now to join the KeyData Cyber team!
At KeyData Cyber , our vision is to be the North American leader in designing and delivering digital identity security strategies and solutions to protect our clients in their digital transformation initiatives. KeyData Cyber is a Gartner-recognized leader in professional identity security services, specializing in: Identity Governance & Administration (IGA) Privileged Access Management (PAM) Customer Identity & Access Management (CIAM) Cloud Security Posture Management (CSPM) Identity Threat Detection & Response (ITDR) Come join us, you re key to our success! We are currently looking for a Talent Coordinator to join KeyData Cybers Talent team ! In this dynamic role, you will support the coordination, administration, and day-to-day tasks that contribute to the overall efficiency and success of our Talent team. Youre the right fit for this role if youre looking to develop your knowledge and skills in Talent Acquisition and Talent Management. If youre passionate about working in an environment where you can experience accelerated growth, development and a high impact, this role could be for you! Location: Hyderabad, India Employment Type: Full-time, Remote Responsibilities: Schedule and coordinate interviews for candidates across various technical and non-technical roles, ensuring alignment with hiring managers, interview panels, and candidate availability. Initiate and track background verification processes in partnership with third-party vendors, following up on pending checks to ensure timely completion and compliance. Manage all pre-onboarding tasks such as document collection, new hire communication, and orientation prep to ensure readiness before their first day and launch the onboarding process for new hires, including IT infrastructure requests, account creation workflows, and initial documentation. Work closely with recruiters, HR, IT teams, and hiring managers to streamline workflows and address process gaps. Collaborate with L&D, technical delivery, and partner alliance teams to align certification needs with project demands and partner expectations. Partner with the Technology Alliance Manager & Partner Champions to gather and track certification requirements from key technology vendors. Assist in monthly and quarterly audits of vendor certifications for compliance with the Accredited Delivery Partner Program Update and manage content on the Talent Management SharePoint platform Help to coordinate and attend local events to help grow KeyData Cybers brand awareness and support recruitment efforts. REQUIRED QUALIFICATIONS: 3-5 years in an administrative role supporting Talent Acquisition, Talent Management, and/or Human Resources Excellent communication and interpersonal skills Strong Organizational skills and attention to detail Action-oriented with a very strong sense of urgency Ability to meet deadlines and manage multiple tasks simultaneously Experience working on Greenhouse/ Taleo/ WorkDay/ HRIS systems Must be available to work 3:30pm-11:30pm IST #LI-AS1 Why KeyData Cyber? A Place Putting People First - Our team is our strongest asset. We have smart, hard-working, and talented team members. We support learning and development at all levels and encourage work-life balance as part of our key values. A Place to Accelerate Your Career - We have the most digital identity solution deployments in Canada and we are in hyper-growth mode across North America. There are extensive opportunities to learn, develop, and advance in different areas of the business. A Place to Share Your Perspective - We create a culture of respect, belonging, and empowerment for everyone by promoting fair treatment and full participation for all. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request. Apply now to join the KeyData Cyber team!
At KeyData Cyber , our vision is to be the North American leader in designing and delivering digital identity security strategies and solutions to protect our clients in their digital transformation initiatives. KeyData Cyber is a Gartner-recognized leader in professional identity security services, specializing in: Identity Governance & Administration (IGA) Privileged Access Management (PAM) Customer Identity & Access Management (CIAM) Cloud Security Posture Management (CSPM) Identity Threat Detection & Response (ITDR) Come join us, you re key to our success! We are currently looking for an Okta CIC Support Engineer will step in and own our largest and most important customer issues in addition to providing level two support to our other support teams. In this role, you will be a part of a global team that provides 24/7 support to help customers with their PAM Program. When customers cannot resolve issues themselves, your job is to ensure that we have the necessary tools and processes to swiftly resolve the issue. Youll troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and, when needed, coding/scripting. Our Managed Services teams are focused and dedicated to the customers, and you will help drive the success of the PAM program by understanding and advocating for our customers issues. This role requires you to work in a shift pattern or non-standard work hours as required. This may include weekend work. About Our Team: KeyData Next-Gen Managed Services accelerates customers ability to digitally transform their business with world-class IAM technology products, infrastructure, and expertise. Our team (Identity Rockstars) is dedicated to helping our customers small and large businesses, educational institutions, and government agencies see the benefits of our services come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape their Identity Program for the future. If youre passionate about working in an environment where you can experience accelerated growth, development, and a high impact, this role could be for you! Location: India, Remote Employment type: Full-time, Permanent RESPONSIBILITIES: Design, implement, and manage Okta Customer Identity Cloud (Auth0) CIAM deployments for customers Manage incident & problem related to Okta through effective diagnosis, resolution, or implementation of new enhancement to decrease the number of re-occurring issues. Collaborate with cross-functional teams; including connected applications and infrastructure team to jointly troubleshoot the issues and resolve in timely manner Proactively identify and resolve production issues related to Okta, ensuring minimal impact on business operations and conduct root cause analysis. Respond promptly to critical incidents and participate in on-call rotations as required. Manage escalations of technical issues from service managers and Tier I support, and partner with Architects and professional services team to resolve the issues and integration challenges. Understand customer requirements and execute delivery of POCs as required for customers that have more complex use cases Configure Auth0 to provide Single Sign-On services and enable Multi-Factor Authentication (MFA) Evaluate integration opportunities from technical perspective and recommend solutions Assist application teams through the SDLC process (including requirements gathering, configuration, testing to integrate applications with Auth0) Participate in efforts to develop departmental strategies Create documentation and procedures as required as part of the delivery effort for the Auth0 solution Provide training to customer IT teams on best practices Identify, track, and resolve technical issues REQUIRED QUALIFICATIONS: 2-5 years of experience in working with Auth0 Installation, integration, and deployment of Auth0 in client environments. Knowledge and experience implementing standard security protocols (eg. OAuth2, OIDC, SAML, LDAP) Work experience with the following programming languages: Java, JavaScript, JSP/Servlets, SQL Experience supporting projects through the full system development lifecycle Experience developing, implementing or architecting information systems Technical architecture experience integrating identity management, access management and access governance software into clients infrastructure and applications. Familiarity with regulatory requirements and standards related to IAM, such as GDPR PREFERRED QUALIFICATIONS: Prior professional services or federal consulting experience Experience in consumer identity and directory services Certified Okta Developer - Customer Identity Cloud Completion of the Okta Customer Identity Cloud: Implement Authentication with Auth0 course. Previous identity analytics experience #LI-AS1 Why KeyData Cyber? A Place Putting People First - Our team is our strongest asset. We have smart, hard-working, and talented team members. We support learning and development at all levels and encourage work-life balance as part of our key values. A Place to Accelerate Your Career - We have the most digital identity solution deployments in Canada and we are in hyper-growth mode across North America. There are extensive opportunities to learn, develop, and advance in different areas of the business. A Place to Share Your Perspective - We create a culture of respect, belonging, and empowerment for everyone by promoting fair treatment and full participation for all. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request. Apply now to join the KeyData Cyber team!
At KeyData Cyber , our vision is to be the North American leader in designing and delivering digital identity security strategies and solutions to protect our clients in their digital transformation initiatives. KeyData Cyber is a Gartner-recognized leader in professional identity security services, specializing in: Identity Governance & Administration (IGA) Privileged Access Management (PAM) Customer Identity & Access Management (CIAM) Cloud Security Posture Management (CSPM) Identity Threat Detection & Response (ITDR) Come join us, you re key to our success! Are you a results-driven recruiter with a passion for identifying top talent and making a lasting impact? We are looking for a Talent Acquisition Specialist to manage the full lifecycle recruitment process at KeyData Cyber, where your expertise will shape the future of our team. If you thrive in a fast-paced, dynamic environment and enjoy building relationships, we want to hear from you! Location: India, Remote Employment Type: Full-Time, Permanent Working hours: 2:30pm IST to 11:30pm IST Responsibilities: Lead the Full Recruitment Process: Craft compelling job descriptions, source and develop strong talent pipelines, promote KeyData Cyber s employer brand, manage candidate screening, collaborate with stakeholders, and drive offer negotiations. Build and Nurture Talent Pipelines: Develop innovative recruitment strategies by forging community and educational partnerships, attending meetups, job fairs, and professional conferences, and utilizing cutting-edge tools to quickly fill open roles. Enhance the Candidate Experience: Ensure every candidate s journey is seamless by providing clear interview guidance, maintaining transparent and timely communication, and offering personalized support throughout the process. Leverage Advanced Sourcing Tools: Utilize platforms like Greenhouse and LinkedIn to uncover new sourcing opportunities, delivering valuable insights to improve recruitment strategies. Ensure ATS Excellence: Maintain organized candidate records, streamline workflows, and prioritize data integrity and operational efficiency in the Applicant Tracking System (ATS). Qualifications: Recruiting Expertise: 3-4 years of full lifecycle recruiting or technical sourcing experience, with a focus on identifying and engaging niche talent profiles. Experience in cybersecurity or Identity and Access Management (IAM) is a plus! Proven Sourcing Skills: Expertise in using LinkedIn Recruiter and other sourcing tools to attract top-tier candidates. Exceptional Communication: Strong verbal and written communication skills, with the ability to build rapport and influence stakeholders at all levels. Action-Oriented and Results-Driven: Ability to work under pressure with a sense of urgency, ensuring results are delivered in a timely manner. Self-Motivated and Independent: Comfortable working remotely with minimal supervision, while maintaining high levels of accountability and productivity. #LI-AS1 Why KeyData Cyber? A Place Putting People First - Our team is our strongest asset. We have smart, hard-working, and talented team members. We support learning and development at all levels and encourage work-life balance as part of our key values. A Place to Accelerate Your Career - We have the most digital identity solution deployments in Canada and we are in hyper-growth mode across North America. There are extensive opportunities to learn, develop, and advance in different areas of the business. A Place to Share Your Perspective - We create a culture of respect, belonging, and empowerment for everyone by promoting fair treatment and full participation for all. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request. Apply now to join the KeyData Cyber team!
You will leverage your ForgeRock certification and extensive implementation experience to design and deliver complex IAM solutions. Provide best-practice recommendations and solution options based on prior successful IAM product implementations. Contribute to requirements gathering and solution design discussions. Perform hands-on configuration of user journeys and authentication flows. Design and develop custom extensions and code enhancements as needed. Integrate both out-of-the-box (OOTB) and custom applications into the ForgeRock / Ping solution. Carry out development activities to meet both functional and non-functional requirements. Responsible to provide post-production support, including defect resolution and performance improvements. Work with both ForgeRock Advanced Cloud platform and on-premises components, including IDM, AM, and DS. Required Qualifications: 3-5 years of hands-on experience with ForgeRock. Bachelor s degree in computer science, Information Technology, or related subjects. Experience in one of more of the ForgeRock products for both Cloud platform and on-premises like ForgeRock IDM, ForgeRock AM, ForgeRock DS, ForgeRock Identity cloud. Experience developing custom connectors like Scripted REST and working with Restful API s is an added advantage. Identity Management familiarity in one or more of the following areas: Single Sign On Identity Federation Enterprise Directory Architecture and Design including directory schema, namespace, and replication topology experience. Resource Provisioning and Synchronization. Solid analytical, problem-solving, and multitasking skills . Excellent communication skills (verbal and written). Self-motivated, detail-oriented, collaborative, and organized individual with the ability to maintain flexibility and to function with minimal supervision. Preferred Qualifications: Experience in software/systems/engineering, and solid understanding of identity and access management. ForgeRock AM, DS or Identity cloud certifications #LI-AS1
At KeyData Cyber , our vision is to be the North American leader in designing and delivering digital identity security strategies and solutions to protect our clients in their digital transformation initiatives. KeyData Cyber is a Gartner-recognized leader in professional identity security services, specializing in: Identity Governance & Administration (IGA) Privileged Access Management (PAM) Customer Identity & Access Management (CIAM) Cloud Security Posture Management (CSPM) Identity Threat Detection & Response (ITDR) Come join us, you re key to our success! We are currently looking for a Saviynt Architect to join KeyData s Delivery Services team! In this role, you will work with clients and technical teams to deliver customer requirements and be hands-on with all technical elements of implementation for Saviynt. Location: India Employment Type: Full-Time, Remote Responsibilities: Design, integrate, and deploy IAM products in client environments, including installation and configuration of the Saviynt platform Provide technical consultation to application owners on best practices and standardization for Saviynt platform integration Acting as a Subject Matter Expert (SME) to provide application support, investigation, and troubleshooting for issues that cannot be resolved by IAM Administrators Identifying gaps between existing processes, tools, and technologies and the desired future state, and developing prioritized recommendations to address these gaps Develop and implement an IAM program to govern access principles and ensure high security standards and data integrity Assist in reviewing, updating, developing, and implementing security policies, standards, and procedures to ensure compliance with risks, regulations, and industry standards Create, maintain, and enhance processes related to the lifecycle of Identity Access Management and supporting documentation, including identity governance and administration (IGA) Conduct IAM risk and vulnerability assessments, recommending improvements and mitigation strategies for processes, technology, and security controls. Monitor internal security risk assessments related to the IAM program and ensure compliance with relevant regulations and industry standards. Develop and assess measures, metrics, and internal controls for compliance management. Stay updated with industry trends and emerging technologies, integrating relevant advancements into the IAM and information security program. Identify new IAM requirements through research and consultation with technology experts. Qualifications: 10+ years experience as part of an enterprise software company or systems integrator. This should include 3+ years of enterprise software development and implementation experience. 3+ hands on experience with Saviynt. Extensive knowledge of security applications, specifically around identity management and account creation/maintenance, as well as 3rd party IAM offerings. Working knowledge of Saviynt or other Identity Management suites and directories including Active Directory, Azure Active Directory. Experience with the following web technologies: XML, SPML/SOAP, Web and Application Servers, HTML. 10+ years experience with the configuration and customization of IAM products. Experience setting up and installing software on both Windows and Unix (Linux, Sun, HP, AIX) platforms. Experience with Databases (Oracle, Sybase, MSSQL, MySQL). Experience with Directories (LDAP, AD). Familiarity with Roles Based Access Control. Good communication skills and experience working with clients and partners. Experience with business requirement, design and documentation of IAM products. Experience with QA duties is a plus (usability testing, performance testing, automated testing, test scripts, test cases and test plans). Bachelor degree in engineering, software engineering is required. Fluently bilingual in French & English. #LI-AS1 Why KeyData Cyber A Place Putting People First Our team is our strongest asset. We have smart, hard-working, and talented team members. We support learning and development at all levels and encourage work-life balance as part of our key values. A Place to Accelerate Your Career We have the most digital identity solution deployments in Canada and we are in hyper-growth mode across North America. There are extensive opportunities to learn, develop, and advance in different areas of the business. A Place to Share Your Perspective We create a culture of respect, belonging, and empowerment for everyone by promoting fair treatment and full participation for all. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request. Apply now to join the KeyData Cyber team!