345 Keyboarding Jobs - Page 4

Job Description – Associate SP Intake Position Title, Responsibility Level Level 1 Function Associate Reports to Assistant Manager Permanent/ Temporary Permanent Span of Control Nil Location Noida Basic Function Supplier will receive the work via the proprietary application and input the pharmacy benefits onto the proprietary system. The supplier may be doing the coding or auditing work depending on the assignment. Essential Functions Responsible for the review, evaluation, and input of pharmacy benefits. Reviews documentation and interprets data obtained from the client benefit database. Coordinates with team POC / Supervisors whenever a benefit needs clarification. Primary Internal Interactions Processes transactions as per guidelines provided Attend team meetings to be aware of workflow updates. Participates in the client mandated trainings to maintain knowledge and performance. Coaching and team meetings with supervisors and managers. Primary External Interactions Coordinates with the appropriate onshore department regarding access or issues to the proprietary software. Summarization of complex information into a clear and precise clinical picture while working independently Corrects and reports cases with errors and/or defects. Sends the cases stateside via an automated process. Review incorrect benefit coding instructions and report any that is out of date. Skills Technical Skills Position requires proficiency with computer skills Navigating multiple systems and keyboarding Basic Excel Process Specific Skills Sedentary work involving periods of sitting, talking, listening. Work requires sitting for extended hours, and typing on the computer. Ability to multitask, prioritize and effectively adapt to a fast paced changing environment Typical office working environment with productivity and quality expectations Soft Skills (Desired) Effective communication skills, both verbal and written. Education Requirements: Graduate of any stream(BA, B.COM). Work Experience Requirements 0-1 year minimum BPO experience Preferably, with back office experience Resource needs be English medium educated (schooling) Annexure Acknowledgement (acknowledge that the information contained in this document is factual and complete) ___________________________________ ___________________________________________ ____________________________ Candidate Supervisor/Manager Date

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 14-Aug-2025 Job ID 11648 Description and Requirements Basic Function Responsible for processing transactions received from the Onshore team on a daily basis. Essential Functions 1. Process various transactions for Annuities and investments 2. Transaction processing using multiple applications 3. Verify all necessary documents and details before processing any transaction. 4. Understand and interpret the handwritten documents from US customers Primary Internal Interactions TL/ AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support as well as associate development. Manager for the purpose of settling issues left unresolved by the TL/AM and monthly evaluation of performance. Process Reviewer for the purpose of feedback and audit. Trainers for the purpose of pre-processing and process training. Primary External Interactions Process Subject Matter Expert for the purpose of seeking clarifications/ missing information. Organizational Relationships Reports To: Team Leader/ AM Supervises: None Skills Technical Skills Computer navigation skills Keyboarding and data entry Knowledge of MS Excel, Basic knowledge of MS Word, PowerPoint, Internet Process Specific Skills Call Center Experience would help Data entry skills Soft Skills (Mandatory) Good written and oral communication skills Strong understanding and comprehension of the English language Good Analytical, and problem-solving skills Very High Detail Orientation Ability to establish priorities and handle multiple assignments concurrently with minimal direction in an evolving, fast-paced work environment Team player Positive attitude Soft skills (Desired) Demonstrate ability to work independently and in a team environment Self-disciplined and results-oriented Education Requirements Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education. Work Experience Requirements Freshers for Associate Role and At least 1 year of relevant work experience for Sr. Associate Role About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Job Description – Process Executive Position Title Executive, WC Payments Function, Responsibility Level Operations, Executive Reports to Assistant Manager Span of Control Nil Location Pune Permanent/ Temporary Permanent associate is responsible for timely and accurate payment of invoices submitted by the injured workers and vendors. The process includes checking compensability, invoice review and the validation of the details in other systems and determine/decide on the accuracy of the amount billed and/or the need for denial of the claim based on result of research. Associate would also need to liaise with claims handlers on need basis. Essential Functions Ensure that the process transactions are processed as per Desktop procedures Ensure that the assigned targets are met in accordance with SLA and Internal standards Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence Ensure adherence to established attendance schedules Managing calendars and e-mails Performance parameters Productivity Quality / Accuracy Attendance Schedule Adherence Any other essential function that may occur from time to time as directed by the Supervisor Primary Internal Interactions AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance CCEs (Team Members) for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required Subject Matter Expert for the purpose of work thread related issues and escalated transactions QCA for the purpose of feedback and audit Trainers for the purpose of Pre-process and Process training Primary External Interactions Escalation teams at the client end for the purpose of seeking clarifications & answering queries SME / Trainers at the client end for training Organizational Relationships Reports To: Assistant Manager Supervises : Nil Skills Technical Skills Good Computer navigation skills Good keyboarding speed MS Office proficiency Process Specific Skills Knowledge about the US Workers’ Comp. Insurance industry Knowledge about US Culture Soft Skills (Minimum) Good written skills Customer Service Focus Team work/ Managing Self / Adaptability Data gathering ability/ Eye for detail Soft Skills (Desired) Self disciplined and result oriented Ability to multi task Education Requirements Graduation (any stream) or diploma with a minimum of 15 years of education. Work Experience Requirements 0 to 6 year of professional experience in data entry with Insurance industry. Familiarity with workers’ compensation insurance or health insurance industry required. Experience in handling insurance claims will be added advantage along with knowledge of US Healthcare system.

You will be dedicated to 80-20 overserve strategies and continuous improvement. Collaborating with other teams to drive resolution/shipment on open order reports will be a key responsibility. Handling internal & external customer inquiries, quotes & orders, utilizing established standard operating policies & procedures is essential. Building strong customer relationships and delivering customer-centric solutions will be part of your role. Supporting corporate initiatives designed to overserve customers while providing an effortless customer experience is a priority. Daily planning and prioritizing of work to meet commitments aligned with organizational goals is required. Handling customer escalations autonomously with first contact resolution when possible is expected. Working with internal teams with a high sense of accountability and urgency is necessary. Collaboration with internal partners (Credit, Planning, Shipping, etc) to drive resolution on customer-impacting issues is crucial. Contributing to training initiatives within the department and actively providing input in the creation of Training Tools and Job Aids is part of your responsibilities. You will be the escalation point for newer associates within the customer care department. Handling conflict situations effectively with minimum assistance is required. Dealing with complex customer inquiries with expanded product knowledge and supporting the Customer Service Team and Customers with advanced technical skills to troubleshoot issues and provide solutions are important tasks. Collaborating with the Engineering team to increase up-selling opportunities and verification of complex customer requests, including the ability to interpret CAD drawings, is also part of your role. **Education, Experience & Skills Required:** - Polytechnic Diploma in Mechanical Engineering or Equivalent (undergraduate) or B.Sc in Business Administration or Equivalent or B.Com in Marketing or Equivalent - 2-3 years of professional Customer Care / Inside Sales experience required - Demonstrated proficiency in keyboarding skills, Ability to type approx. 45+ words per minute - Experience with business tools such as SharePoint, MS Teams, Windows Operating Systems required - Intermediate Excel Skills required - Experience with Oracle &/or SAP (or other ERP systems) required - CRM platforms such as Salesforce or Microsoft Dynamics Experienced required - Experience navigating and utilizing corporate websites & eCommerce platforms required - Consistently demonstrates patience and approachability with other team members - Consistently demonstrates ability to work in a highly dynamic team and fast-paced environment with continuous challenges - Consistently demonstrates situational adaptability and resourcefulness - Excellent communication/interpersonal & organizational skills - Excellent ability to manage daily workload About Regal Rexnord: Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit, and control motion. The Company's electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company's automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools. The Company's end markets benefit from meaningful secular demand tailwinds and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture. Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales, and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.,

Requirements Description and Requirements Basic Function Responsible for processing transactions received from the Onshore team on a daily basis. Essential Functions Process various transactions for Annuities and investments Transaction processing using multiple applications Verify all necessary documents and details before processing any transaction. Understand and interpret the handwritten documents from US customers Primary Internal Interactions TL/ AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support as well as associate development. Manager for the purpose of settling issues left unresolved by the TL/AM and monthly evaluation of performance. Process Reviewer for the purpose of feedback and audit. Trainers for the purpose of pre-processing and process training. Primary External Interactions Process Subject Matter Expert for the purpose of seeking clarifications/ missing information. Organizational Relationships Reports To: Team Leader/ AM Supervises: None Skills Technical Skills Computer navigation skills Keyboarding and data entry Knowledge of MS Excel, Basic knowledge of MS Word, PowerPoint, Internet Process Specific Skills Call Center Experience would help Data entry skills Soft Skills (Mandatory) Good written and oral communication skills Strong understanding and comprehension of the English language Good Analytical, and problem-solving skills Very High Detail Orientation Ability to establish priorities and handle multiple assignments concurrently with minimal direction in an evolving, fast-paced work environment Team player Positive attitude Soft Skills (Desired) Demonstrate ability to work independently and in a team environment Self-disciplined and results-oriented Education Requirements Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education. Work Experience Requirements Freshers for Associate Role and At least 1 year of relevant work experience for Sr. Associate Role About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

Requirements Description and Requirements Basic Function Responsible for processing transactions received from the Onshore team on a daily basis. Essential Functions Process various transactions for Annuities and investments Transaction processing using multiple applications Verify all necessary documents and details before processing any transaction. Understand and interpret the handwritten documents from US customers Primary Internal Interactions TL/ AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support as well as associate development. Manager for the purpose of settling issues left unresolved by the TL/AM and monthly evaluation of performance. Process Reviewer for the purpose of feedback and audit. Trainers for the purpose of pre-processing and process training. Primary External Interactions Process Subject Matter Expert for the purpose of seeking clarifications/ missing information. Organizational Relationships Reports To: Team Leader/ AM – RIS BOSS Maintenance Supervises: None Skills Technical Skills Computer navigation skills Keyboarding and data entry Knowledge of MS Excel, Basic knowledge of MS Word, PowerPoint, Internet Process Specific Skills Call Center Experience would help Data entry skills Soft Skills (Mandatory) Good written and oral communication skills Strong understanding and comprehension of the English language Good Analytical, and problem-solving skills Very High Detail Orientation Ability to establish priorities and handle multiple assignments concurrently with minimal direction in an evolving, fast-paced work environment Team player Positive attitude Soft Skills (Desired) Demonstrate ability to work independently and in a team environment Self-disciplined and results-oriented Education Requirements Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education. Work Experience Requirements Freshers for Associate Role and At least 1 year of relevant work experience for Sr. Associate Role About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

Requirements Description and Requirements Basic Function Responsible for processing transactions received from the Onshore team on a daily basis. Essential Functions Process various transactions for Annuities and investments Transaction processing using multiple applications Verify all necessary documents and details before processing any transaction. Understand and interpret the handwritten documents from US customers Primary Internal Interactions TL/ AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support as well as associate development. Manager for the purpose of settling issues left unresolved by the TL/AM and monthly evaluation of performance. Process Reviewer for the purpose of feedback and audit. Trainers for the purpose of pre-processing and process training. Primary External Interactions Process Subject Matter Expert for the purpose of seeking clarifications/ missing information. Organizational Relationships Reports To: Team Leader/ AM Supervises: None Skills Technical Skills Computer navigation skills Keyboarding and data entry Knowledge of MS Excel, Basic knowledge of MS Word, PowerPoint, Internet Process Specific Skills Call Center Experience would help Data entry skills Soft Skills (Mandatory) Good written and oral communication skills Strong understanding and comprehension of the English language Good Analytical, and problem-solving skills Very High Detail Orientation Ability to establish priorities and handle multiple assignments concurrently with minimal direction in an evolving, fast-paced work environment Team player Positive attitude Soft Skills (Desired) Demonstrate ability to work independently and in a team environment Self-disciplined and results-oriented Education Requirements Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education. Work Experience Requirements Freshers for Associate Role and At least 1 year of relevant work experience for Sr. Associate Role About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

Requirements Description and Requirements Basic Function Responsible for processing transactions received from the Onshore team on a daily basis. Essential Functions Process various transactions for Annuities and investments Transaction processing using multiple applications Verify all necessary documents and details before processing any transaction. Understand and interpret the handwritten documents from US customers Primary Internal Interactions TL/ AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support as well as associate development. Manager for the purpose of settling issues left unresolved by the TL/AM and monthly evaluation of performance. Process Reviewer for the purpose of feedback and audit. Trainers for the purpose of pre-processing and process training. Primary External Interactions Process Subject Matter Expert for the purpose of seeking clarifications/ missing information. Organizational Relationships Reports To: Team Leader/ AM Supervises: None Skills Technical Skills Computer navigation skills Keyboarding and data entry Knowledge of MS Excel, Basic knowledge of MS Word, PowerPoint, Internet Process Specific Skills Call Center Experience would help Data entry skills Soft Skills (Mandatory) Good written and oral communication skills Strong understanding and comprehension of the English language Good Analytical, and problem-solving skills Very High Detail Orientation Ability to establish priorities and handle multiple assignments concurrently with minimal direction in an evolving, fast-paced work environment Team player Positive attitude Soft Skills (Desired) Demonstrate ability to work independently and in a team environment Self-disciplined and results-oriented Education Requirements Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education. Work Experience Requirements Freshers for Associate Role and At least 1 year of relevant work experience for Sr. Associate Role About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

Requirements Description and Requirements Basic Function Responsible for processing transactions received from the Onshore team on a daily basis. Essential Functions Process various transactions for Annuities and investments Transaction processing using multiple applications Verify all necessary documents and details before processing any transaction. Understand and interpret the handwritten documents from US customers Primary Internal Interactions TL/ AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support as well as associate development. Manager for the purpose of settling issues left unresolved by the TL/AM and monthly evaluation of performance. Process Reviewer for the purpose of feedback and audit. Trainers for the purpose of pre-processing and process training. Primary External Interactions Process Subject Matter Expert for the purpose of seeking clarifications/ missing information. Organizational Relationships Reports To: Team Leader/ AM Supervises: None Skills Technical Skills Computer navigation skills Keyboarding and data entry Knowledge of MS Excel, Basic knowledge of MS Word, PowerPoint, Internet Process Specific Skills Call Center Experience would help Data entry skills Soft Skills (Mandatory) Good written and oral communication skills Strong understanding and comprehension of the English language Good Analytical, and problem-solving skills Very High Detail Orientation Ability to establish priorities and handle multiple assignments concurrently with minimal direction in an evolving, fast-paced work environment Team player Positive attitude Soft Skills (Desired) Demonstrate ability to work independently and in a team environment Self-disciplined and results-oriented Education Requirements Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education. Work Experience Requirements Freshers for Associate Role and At least 1 year of relevant work experience for Sr. Associate Role About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

Position Overview: As a PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst, you will play a critical role in ensuring compliance with AML/AFT regulations within the Credit Card Operations department. Reporting to the Supervisor, you will conduct investigative and assessment activities, working on reports and verifying information to identify and mitigate risks associated with money laundering and terrorist financing. This role offers a solid foundation for a career in Credit Card Operations, leveraging your experience in Risk Operations and/or Financial Services within a Call Centre environment. Position Details: Position: PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst Status: Full Time Hours: Rotational Shifts Department: Credit Card Operations Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Alert Review and Investigation: Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: 2-3 years of experience in AML operations or related fields. 1-2 years of customer service experience is an asset. Skills and Competencies: Strong understanding of AML/AFT legislation and regulatory requirements, including the Prevention of Money Laundering Act (PMLA). Demonstrated analytical and problem-solving skills. Proficiency in Microsoft Suite Applications (Word, Excel, PowerPoint). Strong keyboarding skills and working knowledge of PCs. Ability to work efficiently within time constraints and manage multiple tasks simultaneously. High level of accuracy and attention to detail. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.

Job Description Position Title Associate / Sr. Associate (A1/A2) Function Operations Reports to Assistant Manager/Lead Assistant Manager Process Name RD/Content/ALE Complexity Level TBD Location – Pune Permanent/ Temporary Permanent Basic Function As an associate / Sr. Associate in Claims Processing, your role is vital in ensuring accurate bill review and data entry items attached on email received in system. Their roles involves in decision making to match the correct bill, review the claim and data entry. This position requires a Lean approach, technical proficiency, and a proactive attitude toward innovation. You will manage intricate claims services functions, handle correspondence, and spearhead special projects across various lines of business. Key Responsibilities Ensure that the process transactions are processed as per Desktop procedures. Ensure that the assigned targets are met in accordance with SLA and Internal standards. Create and review Excel based trackers, review bills and claims, contacting claim handler. Review and research correct claim number to attached documents. File Copy pull documents from various claim systems and share with adjusters. Manage complex claims processing functions, including process, and bill review. Utilize related systems and technology proficiently to streamline processes. Evaluate the impact of new releases, procedures, and suggestions. Identify and address system errors, program malfunctions, workflow inefficiencies, or processing improvements by liaising with team leaders or supervisors. Assist quality auditors as required and undertake additional responsibilities as assigned. Communicate with handler for any clarification/authorization, if required Performance Parameters Productivity Quality Attendance Schedule Adherence Any other essential function that may occur from time to time as directed by the Supervisor. Primary Internal Interactions Subject Matter Expert for the purpose of process training, ramp, floor support, and any process-related query QCA for the purpose of audit feedback AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance. Skills Technical Skills Good computer navigation skills Good keyboarding speed (25 W.P.M.) Good knowledge of the complete MS Office suite specially Excel Process Specific Skills Knowledge of US P&C insurance Knowledge of US P&C claims Soft Skills (Minimum) Communication skills (English) –Should be able to speak, read, interpret business documents & write business emails. Escalate issues if required. Teamwork/ Managing Self / Adaptability Ability to work successfully in a production driven environment. Adaptability to change. Ability to work on routine/standardized transactions Soft Skills (Desired) Self-disciplined and result oriented. Ability to multitask. Ability to work effectively as part of a team. Open to work extra time as per business requirements. Education Requirements Graduation or diploma from a college or university with a minimum of fifteen (15) years of education Work Experience Requirements Minimum Eighteen months of work experience in a related field is required. Experience in BPO US P&C Insurance industry. Experience in BPO specifically in US P&C Claims

Entity: Finance Job Family Group: Business Support Group Job Description: We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat, and mobility to millions of people every day. We are one of the very few companies equipped to look after some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low-carbon future. Join us and chip in towards what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner and help the world get to net zero. Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our extraordinary team? Join our Finance Team and advance your career as a Billing Specialist Role Purpose The Billing Specialist implements standard, difficult and customized billing programs that are consistent with marketing and sales offers and customer contractual agreements. This role provides direct customer contact, define customer invoice requirements and resolve disputes. You are expected to support the invoicing process, customer credit integrity testing, customer portal monitoring, and invoicing and delivery of document scanning. Key Accountabilities Develop a deep understanding of the various types of Lubricants billing processes within various customer channels of trade, focus on customer requirements, and other sales and marketing offers Resolve billing disputes accurately and within prescribed service level targets Ready to work on email, chats and call to address customer queries Collaborate with various Lubricants functions such as Sales, Customer Support, Supply Chain, Pricing, Finance and Tax to capture information to ensure transactional accuracy Apply cause Investigation methodology for all billing errors to drive continuous improvement Participate in Investigation team that applies a data driven approach to identify specific problems to drive prevention opportunities Work closely with the Accounts Receivable team to ensure that billing defects are resolved in a timely manner that results in prompt collections ability Work closely with the Order Fulfillment team to assist in Order to Cash workflow Serves as customer advocate by understanding customer requirements and expectations, and acts as liaison between the customer and business representatives including credit, marketing, supply chain, technical support, product management and sales Maintain close contact with the customers to assess their requirements and handle the entire customer experience, including but not limited to: customer master information and detailed customer profiles, pricing/quote inquiries, dispute resolution, product information requests, invoicing, material returns and resolution of customer complaints Monitor distributors’ open order report to ensure adherence to BP policies and procedures on timely delivery and order confirmation; review and correct billings and credit processes as Orchestrate the troubleshooting for incorrect distributor crediting process issues related to platform, advance pricing, address book, payables, warehouse or receivables Assist in training distributors on use of financial tools Request and follow up on confirmation of delivery documentation when requested by distributors Education And Experience Any Graduate with minimum of 3 years of Billing Support or Back Office Customer Service experience in order to cash processes such as master data, contract pricing, billing, tax, accounts receivable, etc. 2 years’ experience using service center tools; CRM, SAP or JDE. Proficient PC skills (Microsoft Outlook & Excel, IRAS/ Cross link) including considerable keyboarding skills Customer Service oriented – outstanding communication and people skills; energetic and enthusiastic; takes initiative to successfully anticipate the needs, handle the issues and resolve the problems of internal and external customers and clients; views complaints as opportunities; acts as a customer advocate establishing relationships and long-term mutual benefit Performance oriented – proactive self-starter biased to do things before being asked; attention to detail and excellent organization skills; creative insight into problem-solving; able to multi-task, lead time and balance multiple priorities Team oriented – actively promote a coordinated/positive team spirit and respect the diverse contributions of teams, partners and networks; create and build value for the company and its collaborators Travel Requirement No travel is expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer value proposition, Digital fluency, Resilience, Sustainability awareness and action, Understanding Emotions, Workload Prioritization Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Basic Function To do the transactional level processing in an insurance collections and GL posting process. To do the reconciliation of the policies/accounts and accordingly make collections efforts via phone or email. To manage the ageing of debts/credits on the portfolio of accounts. It involves dealing with internal & external staff for gathering relevant information. To manage critical accounts by placing outbound calls & responding to all the queries. Strategizing the work & preparing the ageing report for review Essential Functions Candidate should have analytical skills F&A (Insurance) collections background is essential Past work experience of SAP ERP will be of weightage advantage Good working knowledge of Microsoft Excel Ensure that the guidelines are followed as per standard procedures Coaching & providing effective feedback to the collectors Quality monitoring & review of accounts Allocation of accounts as per the guidelines Ensure timely closure of accounts Ensure that the quality of the transactions is in compliance with predefined parameters Ensure adherence to Company Policies and Procedures Ensure fair methods are used to collect outstanding balance on the account Focus on Customer Satisfaction, rapport building, effective communication and timely resolution of Customer concerns Achieving key targets for the process in line with the SLA (Service level Agreement)/KSFs (Key Success Factors) Prepare reports of the accounts assigned to the team Preparing business review templates for performance review Understanding of US Insurance market (Preferably Personal and Commercial Line) Should have good exposure of latest tools and technologies on F&A towers (SAP S4HANA, Blackline, etc.) Subject matter expert in the F&A domain – with expertise in Agent Commission Compensation and Accounts Receivable Understanding of US Insurance market (Preferably Personal and Commercial Line) Understanding of General Ledger and Journal entries Any other essential function that may occur from time to time as directed by the manager Primary Interactions @ EXL Manager for the purpose of review, feedback, clarification and operations communication Senior Processors for the purpose of Pre-process and Process training Processors for performance updates Business head for overall performance of process and or any other thing related to the process Primary Interactions @ Farmers Subject matter expert in the F&A domain – with expertise in Agent Commission Compensation and Accounts Receivable Understanding of US Insurance market (Preferably Personal and Commercial Line) Organizational Relationships Reports To : Process Manager Supervises : Processors & Senior Processors Skills Technical Skills Good Computer navigation skills, keyboarding skills Proficient in MS office – specially Excel Process Specific Skills Possesses necessary knowledge of business concepts to effectively perform the job Effective negotiation skills Makes decisions in a timely manner; shows good judgment about when to make decisions independently and when to collect more information or involve others. Commits to achieving specific objectives and takes ownership for accomplishing them. Effectively balances quality, customer service and productivity standards Make calls to the customer for collection or payment details Understanding of US Insurance market (Preferably Personal and Commercial Line) Should have good exposure of latest tools and technologies on F&A towers (SAP S4HANA, Blackline, etc.) Work towards resolution of disputes Soft Skills (Desired) Self discipline Result orientation Adaptability Presentation skills Feedback skills Goal oriented Soft Skills (Minimum) Excellent written and verbal communication skills Listening and comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi task, prioritize and manage daily work activities Education Requirements Minimum 12 years of education with accounting background Commerce Graduate with at least 3+ years of experience (Industry+ BPO) Work Experience Requirements Minimum 3 years of relevant experience in a US collections insurance process 4+ years prior experience of working in Order to Cash processes, specially collections Must have worked on any of the ERP AR modules, preferably SAP Must have client management experience Must have done reporting, quality audits & trainings Annexure: NA Acknowledgement (acknowledge that the information contained in this document is factual and complete) ___________________________________ ___________________________________________ ____________________________ Candidate Supervisor/Manager

Job Description – Process Executive Position Title Executive, Medbill Adjudication Function, Responsibility Level Operations, Executive Reports to Assistant Manager, Adjudication Span of Control Nil Location Noida Permanent/ Temporary Permanent Adjudication associate is responsible for timely and accurate payment of Medical Bills submitted by US based hospital and doctors. The process includes claim adjudication, checking compensability, invoice review and the validation of the details in other systems and determine/decide on the accuracy of the amount billed and/or the need for denial of the claim based on result of research. Associate would also need to liaise with claims handlers on need basis. Essential Functions Ensure that the process transactions are processed as per Desktop procedures Ensure that the assigned targets are met in accordance with SLA and Internal standards Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence Ensure adherence to established attendance schedules Managing calendars and e-mails Performance parameters Productivity Quality / Accuracy Attendance Schedule Adherence Any other essential function that may occur from time to time as directed by the Supervisor Primary Internal Interactions AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance CCEs (Team Members) for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required Subject Matter Expert for the purpose of work thread related issues and escalated transactions QCA for the purpose of feedback and audit Trainers for the purpose of Pre-process and Process training Primary External Interactions Escalation teams at the client end for the purpose of seeking clarifications & answering queries SME / Trainers at the client end for training Organizational Relationships Reports To: Assistant Manager Supervises : Nil Skills Technical Skills Good Computer navigation skills Good keyboarding speed MS Office proficiency Process Specific Skills Knowledge about the US Workers’ Comp. Insurance industry Knowledge about US Culture Soft Skills (Minimum) Good written skills Customer Service Focus Team work/ Managing Self / Adaptability Data gathering ability/ Eye for detail Soft Skills (Desired) Self disciplined and result oriented Ability to multi task Education Requirements Graduation (any stream) or diploma with a minimum of 15 years of education. Work Experience Requirements 0 to 6 year of professional experience in data entry with Insurance industry. Familiarity with workers’ compensation insurance or health insurance industry required. Experience in handling insurance claims will be added advantage along with knowledge of US Healthcare system.

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. I. Job Summary This entry level position is responsible for the configuration and support of software application systems within the People Organization. As part of the HR Technology team, provides fundamental technical and analytical support of HR foundational elements and structure that impact HR processes. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Monitors HR systems, open cases and reviews current processes to troubleshoot application related issues and answers system related questions. Performs process review analysis and provides documentation on current to future state. Continues to seek development on the job and through training. Makes required configuration changes according to documented requirements. Generally responsible for foundational workforce data structures such as job codes, positions, location tables, HR departments and other organizational structures and data fields. Considers impact of configuration of tables, data fields and foundational structures on downstream systems and integrations. Ensures data integrity and governance by supporting data imports and extracts and validating accuracy through reporting and queries. Reviews new software application products or new modules in existing applications. Provides fundamental day to day support and maintenance for system(s), preparation for releases, upgrades and/or patches through testing, reporting and analysis of changes. Executes unit, integration and acceptance testing. Working with the functional team, provides screen shots and system steps for testing and change management. Delivers simple reports and queries utilizing delivered software. Follows established data governance. Documents all configuration. III. Supervisory Responsibilities No supervisory duties. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: Bachelor’s Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited). Experience: No previous years of previous experience (in addition to education requirement). V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day; Required to exert physical effort in handling objects less than 30 pounds rarely; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely; Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; Normal setting for this job is: office setting. Must be available to work standard business hours, as well as be available to work non-standard hours in case of emergency (natural disasters, power outages, etc.). May need to attend after hours calls with the offshore team. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click "Apply.

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. I. Job Summary Provides basic financial support and analysis for IT department. This may include Accounts Payables for Customer Experience invoices and other daily expense invoices. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Facilitate monthly Customer Experience invoices by seeking approval, creating vouchers, running general entry and providing status on each invoice processed. Manage Accruals for IT invoices: Research each invoice on accrual file and provide daily status to each member in team. Process monthly IT expense invoices by seeking approval, creating the voucher and running general entry. III. Supervisory Responsibilities This job has no supervisory duties. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: Bachelors Degree (accredited) in Accounting, Business Administration or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience. Experience: One (1) year of relevant experience in Finance/Accounting. (in addition to education requirement) B. Certificates, Licenses, Registrations or Other Requirements None required. C. Other Knowledge, Skills or Abilities Required Knowledge of US Accounting practices is helpful. V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day; Required to exert physical effort in handling objects less than 30 pounds rarely; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely; Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; Normal setting for this job is: office setting.

Senior Executive EXL/SE/1450066 FAONoida Posted On 13 Aug 2025 End Date 27 Sep 2025 Required Experience 1 - 2 Years Basic Section Number Of Positions 15 Band A2 Band Name Senior Executive Cost Code D013724 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 240000.0000 - 350000.0000 Complexity Level Not Applicable Work Type Hybrid – Working Partly From Home And Partly From Office Organisational Group Operations Management Sub Group Emerging Business Unit Organization FAO LOB Back Office SBU Operations Country India City Noida Center Noida-SEZ BPO Solutions Skills Skill COMMERCE Minimum Qualification B.COM GRADUATE Certification No data available Job Description Invoice Processing & Exception Management Identification of discrepancies through system reports Research & Analysis and reporting of various kind of invoice discrepancies & exception Regular contact with Buying Group/ Vendors to resolve discrepancies through e-mails/phone Resolve queries of Invoice Processing team Provide requested information to Supervisor for all internal & external audits Provide quality customer service via processing Technical Skills Good computer Navigation skills Ability to use the Desktop Computer system Basic IT knowledge & familiarity of Operating Systems (Windows 95/98/2000/NT) Basic Knowledge of using Internet, Web Browser, Search Engine etc. Keyboarding Skills Analytical Skills Process Knowledge - 1. Verify all invoices 2. Input data in DDS accounting system 3. Handle Exceptions 4. Call buyers and vendors to clear/inform about the discrepancies 5. Send E-Mails to buyers and vendors informing about discrepancies, asking for additional info etc..6. Process payments for clear invoices. Mathematical & Accounting ability · Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.· Ability to use a financial calculator or do equivalent functions in MS Excel· Ability to understand and post accounting entries. Communication Skills-· Ability to communicate well with outside parties over the telephone.· Ability to write Invoice exceptions.· Ability to communicate well with buyers and vendors. Soft Skills Business Awareness- Understands the business how to implement business initiatives to maximize our competitive advantage Teamwork-· Works effectively with teamwork to accomplish goals, takes action that respects the needs’ of others & those of the organization Adaptability-· Maintains effectiveness despite changes to situations, tasks, responsibilities, and people TESTED / TRAINED THROUGH Qualifying Score Computer Proficiency test at Hiring 70% Typing Test at Hiring >=40 wpm at 90% accuracy Based on the accounting and aptitude tests 70% Blended Numerical Ability test & accounting test 70% Grammar Test 70% Workflow Workflow Type Back Office

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Domain Trainee/Management Trainee, Invoice to Cash We're looking for someone with extensive knowledge and understanding of entire Invoice to cash process. In this role, you will be expected to work on strict deadlines, in a high-pressure business environment while being a good team player and should have led a team size of ~20 to 25 people. Responsibilities: In this role, you'll be responsible for all the activities related to I2C domain Reconcile the agent account as per remittance provided by the account current agent To post the amount on policy bill lines received from Agent for policy premium Follow up with the agent on delinquent items and for the amount lying in suspense account Ensure that quality of transactions is in compliance with predefined parameters laid down by SLA metrics Provide relevant process reports on a timely basis Ensure adherence to established attendance schedules i.e. per predefined rosters Ensure adherence to company policies and procedures Coaching and grooming of team members to build a strong and efficient team Good analytical and problem-solving skills Ability to communicate verbally and through emails with businesses Eye for Detail and High level of accuracy Ability to prioritize effectively, be flexible as needs change Positive attitude with a focus on continuous process improvement and an open mind to change Proven ability to build effective working relationships with clients & internal stakeholders Qualifications and experience: Minimum Qualifications B. Com graduation Relevant work experience in Invoice to Cash Communication should be A2+ and above Essential skills: Effective written, verbal, and listening communication skills. Research and analytical skills. Detail oriented. Effective interpersonal skills Ability to balance timeliness, accuracy and productivity independently. Adjust easily to changes required as a result of workload re-assignment and business processes. Teamwork – Achieve team objectives effectively through workload prioritization. Business awareness Technical skills: Highly skilled in computer navigation Average keyboarding speed with high accuracy Proficiency in the English language Data gathering, logic, and numerical ability Proficiency using MS Office Suite (Word, Excel, Outlook) Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Management Trainee Primary Location India-Kolkata Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Aug 13, 2025, 3:43:27 AM Unposting Date Aug 18, 2025, 1:29:00 PM Master Skills List Operations Job Category Full Time

Invoice Processing & Exception Management Identification of discrepancies through system reports Research & Analysis and reporting of various kind of invoice discrepancies & exception Regular contact with Buying Group/ Vendors to resolve discrepancies through e-mails/phone Resolve queries of Invoice Processing team Provide requested information to Supervisor for all internal & external audits Provide quality customer service via processing Technical Skills Good computer Navigation skills Ability to use the Desktop Computer system Basic IT knowledge & familiarity of Operating Systems (Windows 95/98/2000/NT) Basic Knowledge of using Internet, Web Browser, Search Engine etc. Keyboarding Skills Analytical Skills Process Knowledge - 1. Verify all invoices 2. Input data in DDS accounting system 3. Handle Exceptions 4. Call buyers and vendors to clear/inform about the discrepancies 5. Send E-Mails to buyers and vendors informing about discrepancies, asking for additional info etc..6. Process payments for clear invoices. Mathematical & Accounting ability Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Ability to use a financial calculator or do equivalent functions in MS Excel· Ability to understand and post accounting entries. Communication Skills- Ability to communicate well with outside parties over the telephone. Ability to write Invoice exceptions. Ability to communicate well with buyers and vendors. Soft Skills Business Awareness- Understands the business how to implement business initiatives to maximize our competitive advantage Teamwork- Works effectively with teamwork to accomplish goals, takes action that respects the needs’ of others & those of the organization Adaptability- Maintains effectiveness despite changes to situations, tasks, responsibilities, and people TESTED / TRAINED THROUGH Qualifying Score Computer Proficiency test at Hiring 70% Typing Test at Hiring >=40 wpm at 90% accuracy Based on the accounting and aptitude tests 70% Blended Numerical Ability test & accounting test 70% Grammar Test 70%

Invoice Processing & Exception Management Identification of discrepancies through system reports Research & Analysis and reporting of various kind of invoice discrepancies & exception Regular contact with Buying Group/ Vendors to resolve discrepancies through e-mails/phone Resolve queries of Invoice Processing team Provide requested information to Supervisor for all internal & external audits Provide quality customer service via processing Technical Skills Good computer Navigation skills Ability to use the Desktop Computer system Basic IT knowledge & familiarity of Operating Systems (Windows 95/98/2000/NT) Basic Knowledge of using Internet, Web Browser, Search Engine etc. Keyboarding Skills Analytical Skills Process Knowledge - 1. Verify all invoices 2. Input data in DDS accounting system 3. Handle Exceptions 4. Call buyers and vendors to clear/inform about the discrepancies 5. Send E-Mails to buyers and vendors informing about discrepancies, asking for additional info etc..6. Process payments for clear invoices. Mathematical & Accounting ability Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Ability to use a financial calculator or do equivalent functions in MS Excel· Ability to understand and post accounting entries. Communication Skills- Ability to communicate well with outside parties over the telephone. Ability to write Invoice exceptions. Ability to communicate well with buyers and vendors. Soft Skills Business Awareness- Understands the business how to implement business initiatives to maximize our competitive advantage Teamwork- Works effectively with teamwork to accomplish goals, takes action that respects the needs’ of others & those of the organization Adaptability- Maintains effectiveness despite changes to situations, tasks, responsibilities, and people TESTED / TRAINED THROUGH Qualifying Score Computer Proficiency test at Hiring 70% Typing Test at Hiring >=40 wpm at 90% accuracy Based on the accounting and aptitude tests 70% Blended Numerical Ability test & accounting test 70% Grammar Test 70%

As one of the world’s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day! Job Description Your Team For this role you will be part of the North America Transfer Agency (NATA) team. Under general supervision, you will be responsible for analyzing and processing mutual fund shareholders’ written requests. Client support include internal customers, financial intermediaries and individual shareholders. Representatives will utilize multiple systems to research, process, and analyze shareholder requests. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time. Willing to work in rotational shifts including the night shift based on business needs. Your Role Actively participate during process training to gain subject matter expertise. Sort out questions by proactively seeking clarity. Follow departmental procedures as laid out from time to time to complete work. Assess client requests, refer departmental guides, ascertain next steps for processing via active research Adhere to quality and productivity metrics for the role you work that will be defined by the department from time to time Working alongside team members, management and actively participating for initiatives within team/department Engaging with onshore team members, trainers and coordinators as and when required Continuous learning based on feedback provided Upskill to get trained on newer work types as and when scheduled Work in a team environment by constructively contributing to the team goals and objectives The Experience You Bring Strong communication skills. Ability to make quick decisions, establish priorities, and concentrate on detailed information, sometimes under stressful conditions. Strong reasoning skills and an aptitude for problem solving. Ability to cooperate in a team environment. Proficiency with keyboarding and computer fundamentals in a Windows environment. Basic mathematical skills necessary. Financial services experience a plus. Work experience in customer service environment preferred. Academic Requirements MBA (2024 & 2025 Batch) 50% or equivalent CGPA/CQPI throughout 10th, 12th or Diploma, UG course Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) No Workplace Model At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office. Why Invesco In Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we respect each other’s identities, lives, health, and well-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally. We believe in diverse, inclusive, and supportive workplace where everyone feels equally valued, and this starts at the top with our senior leaders having diversity and inclusion goals. Our global focus on diversity and inclusion has grown exponentially and we encourage connection and community through our many employee-led Business Resource Groups (BRGs). What’s in it for you? As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world. Our benefit policy includes but not limited to: Competitive Compensation Flexible, Hybrid Work 30 days’ Annual Leave + Public Holidays Life Insurance Retirement Planning Group Personal Accident Insurance Medical Insurance for Employee and Family Annual Health Check-up 26 weeks Maternity Leave Paternal Leave Adoption Leave Near site Childcare Facility Employee Assistance Program Study Support Employee Stock Purchase Plan ESG Commitments and Goals Business Resource Groups Career Development Programs Mentoring Programs Invesco Cares Dress for your Day In Invesco, we offer development opportunities that help you thrive as a lifelong learner in a constantly evolving business environment and ensure your constant growth. Our AI enabled learning platform delivers curated content based on your role and interest. We ensure our manager and leaders also have many opportunities to advance their skills and competencies that becomes pivotal in their continuous pursuit of performance excellence. To know more about us About Invesco: https://www.invesco.com/corporate/en/home.html About our Culture: https://www.invesco.com/corporate/en/about-us/our-culture.html About our D&I policy: https://www.invesco.com/corporate/en/our-commitments/diversity-and-inclusion.html About our CR program: https://www.invesco.com/corporate/en/our-commitments/corporate-responsibility.html Apply for the role @ Invesco Careers: https://careers.invesco.com/india/

Position Overview: As a PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst, you will play a critical role in ensuring compliance with AML/AFT regulations within the Credit Card Operations department. Reporting to the Supervisor, you will conduct investigative and assessment activities, working on reports and verifying information to identify and mitigate risks associated with money laundering and terrorist financing. This role offers a solid foundation for a career in Credit Card Operations, leveraging your experience in Risk Operations and/or Financial Services within a Call Centre environment. Position Details: Position: PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst Status: Full Time Hours: Rotational Shifts Department: Credit Card Operations Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Alert Review and Investigation: o Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). o Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). o Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: o Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. o Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: o Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. o Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: o Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: o 2-3 years of experience in AML operations or related fields. o 1-2 years of customer service experience is an asset. Skills and Competencies: o Strong understanding of AML/AFT legislation and regulatory requirements, including the Prevention of Money Laundering Act (PMLA). o Demonstrated analytical and problem-solving skills. o Proficiency in Microsoft Suite Applications (Word, Excel, PowerPoint). o Strong keyboarding skills and working knowledge of PCs. o Ability to work efficiently within time constraints and manage multiple tasks simultaneously. o High level of accuracy and attention to detail. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. I. Job Summary Provides basic financial support and analysis for IT department. This may include Accounts Payables for Customer Experience invoices and other daily expense invoices. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. - Facilitate monthly Customer Experience invoices by seeking approval, creating vouchers, running general entry and providing status on each invoice processed. - Manage Accruals for IT invoices: Research each invoice on accrual file and provide daily status to each member in team. - Process monthly IT expense invoices by seeking approval, creating the voucher and running general entry. III. Supervisory Responsibilities This job has no supervisory duties. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience - Education: Bachelors Degree (accredited) in Accounting, Business Administration or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience. - Experience: One (1) year of relevant experience in Finance/Accounting. (in addition to education requirement) B. Certificates, Licenses, Registrations or Other Requirements - None required. C. Other Knowledge, Skills or Abilities Required - Knowledge of US Accounting practices is helpful. V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. - Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day; - Required to exert physical effort in handling objects less than 30 pounds rarely; - Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely; - Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; - Normal setting for this job is: office setting.

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. I. Job Summary The Assistant Manager – Business Services is responsible for leading a team of agents and team leaders. Focus will be on efficiencies in meeting targeted WM standards of compliance for a defined period. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. - Identify steps in work processes to implement and test improvement opportunities yielding optimal results. - Monitor and review performance metrics for achievement of objectives. - Track and ensure closure of complaints. - Effectively manage Contact Center operations for consistent performance achievements. - Identify relevant training needs of agents and Team Leaders, ensuring effective implementation. - Effectively manage shift operations. - Prepare work/manpower schedules, incorporating contingency plans. - Interface with IT, HR, Training and Quality, as needed. - Collate data and generate MIS reports. III. Supervisory Responsibilities - This job has direct supervisory duties of managing at least 10 agents/processors. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience - Education: Any graduate. - Experience: Five (5) years of relevant experience managing and/or leading in a Contact Center team environment (in addition to education requirements). B. Certificates, Licenses, Registrations or Other Requirements - None required. C. Other Knowledge, Skills or Abilities Required - Proficiency in Microsoft Office - Ability to handle successfully multiple projects at one time - Excellent written and oral English communication - Ability to work in flexible shifts - Team Leading abilities - Transitioning - Process Improvement V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. - Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day; - Required to exert physical effort in handling objects less than 30 pounds rarely; - Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely; - Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; - Normal setting for this job is: office setting. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click "Apply.

Position Overview: As a PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst, you will play a critical role in ensuring compliance with AML/AFT regulations within the Credit Card Operations department. Reporting to the Supervisor, you will conduct investigative and assessment activities, working on reports and verifying information to identify and mitigate risks associated with money laundering and terrorist financing. This role offers a solid foundation for a career in Credit Card Operations, leveraging your experience in Risk Operations and/or Financial Services within a Call Centre environment. Position Details: Position: PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst Status: Full Time Hours: Rotational Shifts Department: Credit Card Operations Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Alert Review and Investigation: Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: 2-3 years of experience in AML operations or related fields. 1-2 years of customer service experience is an asset. Skills and Competencies: Strong understanding of AML/AFT legislation and regulatory requirements, including the Prevention of Money Laundering Act (PMLA). Demonstrated analytical and problem-solving skills. Proficiency in Microsoft Suite Applications (Word, Excel, PowerPoint). Strong keyboarding skills and working knowledge of PCs. Ability to work efficiently within time constraints and manage multiple tasks simultaneously. High level of accuracy and attention to detail. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.