98 Keyboarding Jobs - Page 4

Primary Responsibility This role is primarily responsible to deal with customers/other suppliers and investigate to come out with the final solution. Performance Parameters Average Handle Time Quality Assurance (Finished Product Quality ) Measurement of the customer service representative’s soft skills Authentication - Measurement of the customer service representative’s soft skills Negotiation skill- finding out the problem and if required to make a decision on waiving off /negotiating some bill amount. Inquiry Review - Measurement of the customer representative’s conformance to inquiry review requirements Attendance - dependability Schedule Adherence - punctuality First call resolution Customer Experience - Measurement of the customer service representative’s soft skills Role Responsibilities Ensure that the process transactions are processed as per Desktop procedures Ensure that the assigned targets in accordance with SLA and any internal standard are met Initiate and manage Field support / Voice / Collectio n process. Provide resolution by catering exceptions and update systems accordingly. Opening Account / Closing Account Verifying customer details Adjusting technical information on the account Investigate Metering / Industry / Billing accounts Issue relevant system generated letters Ensure that the quality of the transactions is in compliance with predefined parameters as defined by Process Excellence Standards. Ensure adherence to established attendance schedules Ensure adherence to Company Policies and Procedures Ensure use of standard verbiage – use of short & effective statements. Resolve customer queries / record claim in first call itself Take ownership for settling calls dealt with by the agent. Ensure that all calls dealt with provide excellent customer satisfaction and experience. Primary Internal Interactions AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance CCEs (Team Members) for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required. SME/ Process Trainer for the purpose of training as and when required. QCA and CEA for the purpose of training and audit. Minimum Qualification Total of fifteen (15) years of education including, at a minimum, (i) a degree from a university or Government-recognized private college degree program of three (3) years or more, or (ii) a diploma of three (3) years or more from a Government registered and nationally recognized educational institution providing diplomas in the hospitality, tourism or travel industry. Minimum Experience Domain knowledge 1 year + Candidate should have BPO voice experience or hospitality, customer service, tourism or travel industry experience Technical Skills Minimum 1 year of experience working with Utilities process Basic Knowledge Of Computers Knowledge of key parts of the computer and rebooting the system. Preferably good typing speed and accurate system updation. Phone/ Call Master Handling Skills Keyboarding Skills (Typing Skill > 20 wpm) Soft Skills Required Skills: Good Spoken English Excellent written and verbal communication skills Ability to communicate correctly and clearly Good Problem Solving Skills Strong troubleshooting skills Ability to approach problems logically Strong customer service focus Ability to empathize with the customer Prioritizing customer needs Ability to communicate correctly (grammatically and contextually correct) and clearly. Customer Service Focus – Ability to clearly understand the problem of customer and empathize him/her Good problem solving, reasoning, data gathering and analytical skills. Should have 12 and above as a CEF ratings / scores Product Specific Knowledge Knowledge about the General Information about British Gas Knowledge about “SAP, Siebel & ET Databases” Call Opening and Closing Scripts Login Procedures to various applications like -> Center Vu, Dialer, SAP, & Siebel Knowledge of Processes outlined for Case Handling Call Escalations Call Forwarding Call Reporting / Data Logging Phone / Call master Handling Skills Keyboarding skills Desirable Skills Attention to detail Adaptable & Flexible Active Listening skills. Should show capabilities to drive a discussion Self discipline Learning and decision making Listening, Patience, and Action oriented Show more Show less

Your Title: IS Help Desk Technician Job Location: Chennai, India Our Department: Corporate Information Systems Do you enjoy helping others and working in a close-knit team environment? What You Will Do You will be responsible for the day-to-day operational activities of Help Desk support covering first line support for all worldwide Trimble offices. You’ll be responsible for screening, referring, diagnosing, troubleshooting, and resolving internal inquiries and work requests as they relate to the maintenance and support of personal computers, basic networking, and software applications. You will work on troubleshooting, identifying, and resolving problems for PCs, Macs, mobile devices, software applications and workstation/network communications interfaces. Attending telephone support requests from worldwide Trimble employees. Monitoring and responding to Trimble internal employee requests for help in the Jira Service Desk ITSM application. Maintenance of diagnostic & user information in the Help Desk database. Gather customer information and determine the issue by elevating and analyzing symptoms. Follow standard processes, procedures and policies. Resolve user problems independently or in conjunction with other Help Desk staff, and when necessary escalate problems to other IS staff and resources timely and effectively. Responsible for Help Desk ticket response and resolution time. Fulfills ticket requests by completing the transaction or forwarding the requests. Ensure that any faults associated with desktop computers are remedied in the shortest time possible with the least disruption for the user. This includes system hardware problems, operating system problems, supported application configurations and basic network connectivity issues. Attend meetings with peers, other IS staff, IS management and business group managers and employees in support of end users and the corporate IS infrastructure. Create knowledge base documents. Follow up and make scheduled callbacks with the customer where necessary. What Behavioral Characteristics You Will Bring A customer service focus with solid phone skills and excellent written communications skills. Exemplary attendance and punctuality. Customer Service: demonstrate the ability to respond with a high degree of urgency to the needs & requests of others, internally and externally. Understand the impact of their work on others. Personable and able to deal with a wide range of customers with different skill levels in a positive and friendly manner. Understand safety policies and actively promote safe practices in the workplace. Maintain constructive relationships and demonstrate respect for everyone contacted. Deal constructively with conflict, focus on the situation, issue or behavior, and not on the person by diffusing situations before conflicts arise. Resolve conflicts by directly and actively promoting and gaining cooperation from others. Consistently provide ideas, opinions, or information in an articulate, professional way. Actively listen to others and demonstrate understanding of other points of view. Willingness and ability to adjust to changing conditions or priorities. Take the initiative to identify and act on problems and lead by example. Consistently make decisions that resolve problems. Must have a demonstrated track record of excellent customer service delivery. Must have the ability to work successfully with little supervision. Update knowledge by participating in educational opportunities. Willing to work on shifts including a night shift. Position requires use of a Headset / Microphones. What Skills & Experience You Should Bring 1-3 years of experience or fresh graduate in computer science. Excellent English language skills, both written and verbal. Ability to speak and write clearly and accurately in English. Multilingual ability with the European language is a plus. Effective listening skills. Basic knowledge on computer hardware and its operating systems. Basic knowledge on Microsoft office and mail clients. Must be able to solve problems by exploring alternatives and selecting the appropriate solution. Certification in Windows / Mac / Linux is an added advantage. Basic Networking knowledge. Basic Knowledge on electronic equipment, and computer hardware and software, including applications and programming. High level of analytical thinking to solve problems with an understanding of technology and an ability to ask the right questions and apply solutions to business problems. Does well with minimal “hands on” training and can pick up new skills quickly and can “take the ball and run with it”. Ability to multi-task and can handle frequent interruptions. Can consistently follow protocol and instructions. Can work independently with little management direction. Actively looking for ways to help people. Touch Type keyboarding skills required. Any certification on Operating systems, hardware, or IT process is a plus. About Your Location: Trimble Chennai has just opened a new 300,000 square feet state-of-the-art facility that has a seating capacity of nearly 2,000 staff. The Chennai facility is one of Trimble’s largest R&D centers outside of the US. The building features an open office design, with a minimum of six feet between employees’ seating arrangements. The office was designed to provide beautiful, landscaped views on every floor. It has various facilities such as internet-enabled collaborative spaces, a gym, play areas, creche, a health food cafe and lobby areas on two floors. About Our Corporate Information Systems Division The Corporate Information Systems team supports Trimble employees' work technology to keep them productive. Our global team is located across the world to provide fast response times and to efficiently diagnose issues and personalize our customers’ experience. Our team is cohesive, supportive, and we are proud of what we do. Trimble’s Inclusiveness Commitment We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work. We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from. Show more Show less

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. I. Job Summary This senior level analyst position is responsible for the configuration and support of software application systems within the People Organization. As part of the HR Technology team, this role provides complex analytical and consultative support delivering HR processes. Generally, provides technical input for Digital/vendor support. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Reviews open cases/issues and troubleshoots or assigns to other tech team members for resolution. Coordinates with vendor regarding required support by opening tickets, escalating, and following up as required. Continuously develops advanced knowledge of assigned application(s) utilizing vendor websites, user groups and training to effectively utilize system capabilities. Mentors other team members and is recognized as an expert. Consults on requested configuration changes, partnering with the team to determine best options for design decisions based on documented requirements, current configuration, and downstream impacts. Documents final specs and configures application. Analyzes impact of configuration from foundational structures to Fast Formulas and extensions to HR service delivery and downstream systems and integrations. Leads meetings to resolve priority issues. Ensures data integrity and governance by supporting large/complex data imports and extracts and validating accuracy through reporting and queries. Supports the development and maintenance of integrations/file transfers. Provides analysis and consultation on the implementation of new software application products or new modules in existing applications . Provides experienced support for integrations, reports, and large data imports/extractions. Plans for and supports migrations, releases, upgrades and/or patches - mitigating risk/downstream impacts. Developing knowledge and expertise on extensions and Fast Formulas. Engages Digital and vendor for support as necessary. Executes unit, integration and acceptance testing. May support functional team with required screen shots and system steps for testing and change management. May be responsible for configuring and delivering moderate to complex reports and queries utilizing delivered software. Follows established data governance. Documents all configuration. III. Supervisory Responsibilities No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance and/or training to coworkers. May lead project teams and/or plan and supervise assignments of lower level employees. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: Bachelor’s Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience. Experience: Eight (8) years of previous experience (in addition to education requirement). B. Certificates, Licenses, Registrations or Other Requirements None required. C. Other Knowledge, Skills or Abilities Required Database queries/extracts using calculations, formulas, and complex commands. Extensive experience evaluating requirements and specs for development, testing and deployment. Hands on configuration of application(s), evaluating impact and supporting releases, patches, upgrades and enhancements. V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day; Required to exert physical effort in handling objects less than 30 pounds rarely; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely; Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; Normal setting for this job is: office setting. Must be available to work standard business hours, as well as be available to work non-standard hours in case of emergency (natural disasters, power outages, etc.). May need to attend after hours calls with the offshore team. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click "Apply.

Triage / Pre Triage A Legal Triage Specialist is responsible for reviewing, categorizing, and prioritizing incoming legal matters and assigning them to the appropriate legal professionals or departments. They act as the first point of contact in legal operations, ensuring efficient and accurate case routing. Key Responsibilities Receive and analyze incoming legal service requests. Classify matters by type, urgency, and complexity. Assign cases to appropriate legal teams or escalate as necessary. Monitor case intake queues and ensure timely processing. Maintain records of triaged matters in a case management system. Communicate with internal clients or stakeholders to clarify requests. Ensure compliance with internal protocols and legal procedures. e-discovery document review for responsiveness, privilege, confidentiality and redactions. Skills Technical Skills Good understanding of law and legal concepts Strong legal analytical skills Excellent legal writing skills Knowledge of MS-Office Excellent telephone and communications skills is an added advantage Process Specific Skills Legal knowledge: Familiarity with legal terminology, practice areas (contracts, litigation, IP, etc.). Analytical skills: Ability to assess legal issues and determine appropriate routing. Organizational skills: Managing high volumes of requests efficiently. Communication: Clear, professional interactions with legal teams and requesters. Tech proficiency: Experience with legal matter management tools (e.g., ServiceNow, Legal Tracker, Salesforce Legal, etc.). Attention to detail: Accuracy in categorizing and documenting matters. Soft Skills (Desired) Proficient in legal knowledge and its application Eye for detail Basic understanding of US legal system Excellent English communication skills – written and spoken Good knowledge of MS Word, Excel, Power-point and good keyboarding speed Basic knowledge of using the internet, web browsers, and search engines Proficient in working independently Competent in fostering a spirit of collaboration and team work Competent in documentation and conformance with policies/compliances, including audit requirements. Soft Skills (Minimum) Basic understanding of law Good English communication skills Spirit of collaboration and team work Meeting documentation requirements Trainability Ability to work independently Education Requirements A law graduate from a reputed university (minimum) Work Experience Requirements 2-3 years’ experience, preferably in litigation support and e-discovery in a reputed LPO/Law firm. Show more Show less

Work Schedule Second Shift (Afternoons) Environmental Conditions Office At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future. Summarized Purpose: Acts as a liaison and support to the local team in all areas of clinical supplies' lifecycle (i.e., receipt, storage & handling, shipment & delivery, return & and accountability, destruction coordination) for assigned studies. Essential Functions: Completes the day to day operations of managing the study drug, comparators, and ancillaries. Coordinates with vendors and assists with vendor management manage vendors when clinical supplies services are required to be outsourced. Ensures all activities are executed in compliance with company good practices and client requirements. Completes ongoing training on new regulations concerning clinical supplies and GxP activities. Participates in and supports department project teams, including development clinical supply strategy. Assists in the development and suggestion of improvements to update departmental SOPs. May train or assist junior staff. Asks for quotations to vendors and verify them against what was required by internal clients. Interacts with other groups and departments to get approvals and revisions over budgets. Follows the Global procedures and internal agreement to place a Purchase Order. Participates in the GCS mini team meetings, providing insight about vendors processes and procedures, costs, timeline, requirements and deliverable. Connect and manage the vendors selected for services. Keeps control and oversight on the POs and services performed by vendors, following up on distribution plan, SIV dates, right products to be delivered. Provides monthly metrics of the studies allocated to the assigned person. Provides constant feedback about room for improvements to the line manager. Required Education and Experience: Bachelor's Degree or equivalent and relevant formal academic / vocational qualification Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 4 years). In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Knowledge, Skills and Abilities: Intermediate English and excellent communication skills both written and verbal Strong attention to detail Adaptive to changes Ability to apply accurate channels of communication to voice concerns and suggestions Basic computer skills (Microsoft Word, Excel, Power Point, Internet Explorer), including keyboarding skills Capable of working in a team environment as well as work independently with direct supervision What We Offer: As well as being rewarded a competitive salary, we have an extensive benefits package based around the health and well-being of our employees. We have a flexible working culture, where PPD® clinical research services truly value a work-life balance. We’ve grown sustainably year on year but continue to offer a collaborative environment, with teams of colleagues eager to share expertise and have fun together. We are a global organization but with a local feel. Show more Show less

Job Description As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. I. Job Summary This senior level analyst position is responsible for the configuration and support of software application systems within the People Organization. As part of the HR Technology team, this role provides complex analytical and consultative support delivering HR processes. Generally, provides technical input for Digital/vendor support. II. Essential Duties And Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Reviews open cases/issues and troubleshoots or assigns to other tech team members for resolution. Coordinates with vendor regarding required support by opening tickets, escalating, and following up as required. Continuously develops advanced knowledge of assigned application(s) utilizing vendor websites, user groups and training to effectively utilize system capabilities. Mentors other team members and is recognized as an expert. Consults on requested configuration changes, partnering with the team to determine best options for design decisions based on documented requirements, current configuration, and downstream impacts. Documents final specs and configures application. Analyzes impact of configuration from foundational structures to Fast Formulas and extensions to HR service delivery and downstream systems and integrations. Leads meetings to resolve priority issues. Ensures data integrity and governance by supporting large/complex data imports and extracts and validating accuracy through reporting and queries. Supports the development and maintenance of integrations/file transfers. Provides analysis and consultation on the implementation of new software application products or new modules in existing applications . Provides experienced support for integrations, reports, and large data imports/extractions. Plans for and supports migrations, releases, upgrades and/or patches - mitigating risk/downstream impacts. Developing knowledge and expertise on extensions and Fast Formulas. Engages Digital and vendor for support as necessary. Executes unit, integration and acceptance testing. May support functional team with required screen shots and system steps for testing and change management. May be responsible for configuring and delivering moderate to complex reports and queries utilizing delivered software. Follows established data governance. Documents all configuration. III. Supervisory Responsibilities No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance and/or training to coworkers. May lead project teams and/or plan and supervise assignments of lower level employees. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. Education and Experience Education: Bachelor’s Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience. Experience: Eight (8) years of previous experience (in addition to education requirement). Certificates, Licenses, Registrations or Other Requirements None required. Other Knowledge, Skills or Abilities Required Database queries/extracts using calculations, formulas, and complex commands. Extensive experience evaluating requirements and specs for development, testing and deployment. Hands on configuration of application(s), evaluating impact and supporting releases, patches, upgrades and enhancements. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day; Required to exert physical effort in handling objects less than 30 pounds rarely; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely; Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; Normal setting for this job is: office setting. Must be available to work standard business hours, as well as be available to work non-standard hours in case of emergency (natural disasters, power outages, etc.). May need to attend after hours calls with the offshore team. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click "Apply. Show more Show less

We believe real value is powered by the unique skills and experiences of our professionals. The interchange of ideas from a diverse group of people gives our teams an expanded perspective and the ability to find better solutions for our clients. Company: [[company_obj]] Req ID: 107422 Job Title: Proposal and Admin Assistant Location: INMUMBAI2 Department: BVCPL - GLOBAL ADVISORY Full time/Part time: Full-Time Recruiter: Sonia Suresh Bangera Job Summary With a focus on utility industries such as Power, Oil & Gas, Data Infrastructure and Water as well as other resource-intensive sectors, Black & Veatch’s Global Advisory group provides a range of holistic strategic, process, financial and technology solutions. Black & Veatch brings together combined expertise in advanced analytics and practical business experience with extensive organizational, technology and engineering capabilities. Throughout the world, we deliver solutions that work best for the program needs, organization, assets and customers. Our professionals improve organizational effectiveness, and reduce risks and costs by enabling our clients to adopt and operationalize new technologies and approaches. We help justify and fund major improvements to your utility network and assets. We help you achieve a clear, systematic approach to managing risks. And worldwide, we work with executive leadership teams to identify and design business-case solutions to some of our world’s most transformational initiatives solving energy, water, decarbonization and other finite resource challenges. Key Responsibilities Responsible for coordinating and handling of the less complex RFPs, executes directions from Project Manager and other Subject Matter Experts (SMEs). Contributes to the success of quality outputs and enforcing brand, written content, standardized and concise formatting, and accuracy. Able to tailor resumes for appropriate subject matter. Drive best practice and timely responses with a diverse team of SMEs. Meet deadlines and drive schedule to achieve delivery requirements; Proficient in Microsoft Word, PowerPoint, Excel, Adobe Acrobat, and related form / graphic design tools. RFP organization and planning. Proposal files and folder setup and management. Organization, dissemination and tracking of proposal process as well as key tasks. Meeting coordination. Meeting minutes and action item list maintenance, distribution and follow-up. Proposal Team Contact distribution list creation and maintenance. Proposal processes tracking, administration, and distribution. Proposal document and presentation creation, design, and development. Support proposal and presentation creation. Management Responsibilities Individual Contributor Preferred Qualifications 2-4 years’ experience in working on proposals, brochures, flyers, etc. in consulting domain Working knowledge on salesforce is added advantage Having proficiency in graphic design is highly desirable but not mandatory Strong communication skills Proactive, Organized, Able to manage tight deadlines, Attention to detail Minimum Qualifications Minimum 1 year experience. All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations. Certifications Work Environment/Physical Demands Keyboarding, sittingNormal office environment. Competencies Salary Plan SAM: Sales Job Grade 001 Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy. Black & Veatch Holding Company, its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law. For our EEO Policy Statement, please click here . If you’d like more information on your EEO rights under the law, please click here and here . If you would like to contact us regarding the accessibility of our website or need assistance completing the application process because of a disability, please contact the Employee Relations Department at +1-913-359-1622 or via our accommodations request form . Notice to External Search Firms: Black & Veatch does not accept unsolicited resumes and will not be obiligated to pay a placement fee for unsolicited resumes. Black & Veatch Talent Acquisition engages with search firms directly for hiring needs. Show more Show less

Skills Technical Skills  Good computer navigation skills  Typing speed of 25 words per minute with 90% Accuracy  Knowledge of Microsoft Office and MS Outlook  Understanding of P&C insurance  Preferred Knowledge Of Web-based Applications Process Specific Skills  Ability to navigate multiple systems and applications  Ability to analyze information to execute various tasks  Ability to produce high quality outcomes in a highly productive environment  Ability to make sound judgments based on available information  Excellent verbal & written communication skills  Minimum B1 - 5 on CEF on written communication  Excellent comprehension and analytical skills  Strong data entry skills and attention to detail  Knowledge of email and web-enabled applications would be an added advantage Soft skills (Desired)  Knowledge of MS Word & Excel and good keyboarding speed  Spirit of collaboration and team work  Keen on enhancing learning  Competent in documentation and conformance with policies/compliances, including audit requirements Soft Skills (Minimum)  Good written and spoken English (Minimum B1 - 5 on CEF)  Trainability  Ability to work independently Show more Show less

Skills Technical Skills Ø Good computer navigation skills Ø Typing speed of 25 words per minute with 90% Accuracy Ø Knowledge of Microsoft Office and MS Outlook Ø Understanding of P&C insurance Ø Preferred knowledge of Web-based applications Process Specific Skills Ø Ability to navigate multiple systems and applications Ø Ability to analyze information to execute various tasks Ø Ability to produce high quality outcomes in a highly productive environment Ø Ability to make sound judgments based on available information Ø Excellent verbal & written communication skills Ø Minimum B1 - 5 on CEF on written communication Ø Excellent comprehension and analytical skills Ø Strong data entry skills and attention to detail Ø Knowledge of email and web-enabled applications would be an added advantage Soft Skills (Desired) Ø Knowledge of MS Word & Excel and good keyboarding speed Ø Spirit of collaboration and team work Ø Keen on enhancing learning Ø Competent in documentation and conformance with policies/compliances, including audit requirements Soft Skills (Minimum) Ø Good written and spoken English (Minimum B1 - 5 on CEF) Ø Trainability Ø Ability to work independently Show more Show less

Position Summary The ICT Teacher will be responsible for delivering age-appropriate computer and digital literacy lessons to students from Grades 1 to 5. The teacher will ensure foundational understanding of computer operations, digital tools, and responsible digital citizenship while integrating technology into core subjects in alignment with the CBSE curriculum. Key Responsibilities Teaching and Curriculum Implementation Plan and deliver engaging, activity-based ICT lessons for primary students using visual aids, games, coding platforms, and interactive tools. Introduce basic computer operations, keyboarding skills, MS Office (Word, Excel, PowerPoint), internet safety, and introductory coding (e.g., Scratch or Code.org). Create lesson plans aligned with CBSE learning objectives and NEP 2020 digital literacy goals. Integrate technology into classroom learning to support subjects like Math, Science, and English. Digital Citizenship and Online Safety Teach students responsible internet use, cyber safety, and digital etiquette. Monitor student behavior while using technology to ensure a safe and respectful online environment. Assessment and Progress Tracking Design and conduct age-appropriate formative and summative assessments to evaluate student learning. Provide regular feedback to students and maintain detailed records of academic performance and skill development. Submit report card entries and participate in parent-teacher meetings as required. Technology Support and Integration Collaborate with homeroom and subject teachers to integrate ICT tools into regular classroom instruction. Support the use of school-provided EdTech platforms, smart boards, and digital assessments. Help organize and facilitate ICT-related events like coding weeks, tech exhibitions, or competitions. Professional Development and Collaboration Participate in school-based training programs and ICT curriculum development meetings. Stay updated with new educational technologies, apps, and trends in digital learning. Support digital literacy initiatives in alignment with the school’s vision for 21st-century skills. Qualifications And Requirements Bachelor’s Degree in Computer Science / Information Technology / Education with relevant ICT specialization. B.Ed. 2–4 years of experience teaching ICT in a CBSE or similar primary school setting. Strong communication and classroom management skills. Proficient in MS Office, basic programming tools, educational apps, and Google Workspace. Familiarity with NEP 2020 and its emphasis on technology integration is a plus. Preferred Skills Passion for working with young children and nurturing their curiosity about technology. Ability to simplify complex tech concepts for early learners. Creative use of visuals, storytelling, and real-world examples in lessons. Strong organizational and time-management skills. Personal Attributes Enthusiastic, approachable, and student-friendly. Collaborative team player with a willingness to learn. Reflective educator open to feedback and innovation. Upholds school values and maintains high professional standards. Location: Kanakia International School - CBSE, Bhayandar Skills: educational apps,curriculum development,cbse,computer science,classroom management,primary,digital citizenship,information technology,ict,ms office,teaching,basic programming,google workspace,digital literacy Show more Show less

Basic Function Claims Litigation Support Services to US P&C Insurance Carrier Providing following Claims Litigation Support Services – Open/Close/Transfer cases Order Medical/Other records and follow-up Record Chronology and Summarization Litigation/Subpoena document review including redactions and privilege logs Interrogatories responses Legal correspondence for Attorney/Paralegal use during litigation Document management Claim File transfer Legal bill review Scheduling, Calendar management and Deposition scheduling/summarization Common Function Achieve individual productivity and quality goals Participate in training initiatives to develop knowledge Integrate procedural changes into daily routine Support other team members in meeting service expectations Adhere to Company policies and procedures Technical Skills Good understanding of law and legal concepts Strong legal analytical skills Excellent legal writing skills Process Specific Skills Exposure to litigation process and legal documentation Awareness of processes like e-discovery & document review Ability to effectively work using desktop computer system, especially Microsoft Office with prior experience of working on client’s interface/tool Soft Skills (Desired) Proficient in legal knowledge and its application Eye for detail Good understanding of US legal system Good understanding of US law and legal concepts Good understanding of US litigation (including e-discovery) and legal documents Excellent English communication skills – written and spoken Good knowledge of MS Word, Excel, and good keyboarding speed Basic knowledge of using the internet, web browsers, and search engines Proficient in working independently Soft Skills (Minimum) Basic understanding of law Analytical and mathematical mind set Proficient with MS Excel Good English communication skills Spirit of collaboration and team work Trainability Ability to work independently Show more Show less

Overview We are seeking a A ssociate Project Manager to join our growing team! Position Overview Manages and oversees all aspects of a project to ensure it is completed on-time and within budget. Has overall responsibility for managing scope, cost, schedule, internal staffing and outside vendors, and contractual deliverable. Prepares reports for upper management and customers regarding status of project. Responsibilities & Qualifications Duties & Responsibilities Direct and manage project development timelines from beginning to end, under no supervision. Coordinate all activities within the project team to ensure that project tasks are completed on time, including but not limited to scheduling and facilitating project-related meetings, communicating status updates, delivering weekly status reports, assuring quality assurance through deployment success. Demonstrates the ability to configure and manage a specific component of the product, ensuring proper functionality and alignment with user needs. Ability to engage with clients directly, providing expert guidance, support, and solutions while ensuring a positive customer experience. Manage customer expectations by effectively communicating project expectations between all parties in a timely and clear fashion. Facilitate discussion and facilitate alternatives or different approaches. Successfully prioritize and execute tasks in a high-pressure environment. Lead and demonstrate value-add principles to a team. Keep customer and management well informed. Drive project initiation through completion; responsibility includes planning customer engagements, managing business requirements, review & signoff process, managing the execution of deliverables while controlling scope, executing the change management process when needed and ensuring timely resolution of discrepancies and project roadblocks. Monitor and address risks and issues as appropriate. Establish project plans, timelines and specifications based on customer needs. Report project status information to all key stakeholders on a regular basis. Research implementation issues and facilitate their solutions. Ability to analyze and administer contracts. Maintain required project documentation, per PMO processe Experience: 2 to 5 years of related work experience in a company or department with a heavy emphasis on technology 2+ years direct work experience in a project management capacity Bachelor's degree or greater with related work experience Good to Have: Project Management certification Familiarity with software development lifecycle (SDLC) Computer/Technical: Proficient in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook Demonstrate ability to learn and understand basic office software applications Familiarity with project management software, such as Liquid Planner and SharePoint Familiarity with Salesforce Other Skills: Ability to blend agile, scrum, and waterfall methodologies to right-size project management. Clear understanding of project life cycle management. Ability to manage from the big picture as well as dig into the details when needed. Proven ability to handle multiple tasks with minimal supervision. Ability to work with a geographically dispersed organization and customers. Ability to work effectively within a fast-paced, deadline-driven environment. Strong problem solving and analytical skills with keen ability to deal with detailed, and sometimes ambiguous, information. Ability to analyze and administer contracts, manage and forecast revenue delivery Must be able to meet tight deadlines, lead by example, willing and able to roll-up sleeves and dive into the details when necessary. Good Communication skills - Verbal and Written. Must be able to effectively communicate & work with fellow team members and Clients to coordinate & meet deliverables. Excellent relationship building skills and ability to work both individually and as a member of a team are necessary. Strong client focus with exceptional collaborative and influencing skills. Skilled at interacting with employees at all levels within an organization. WORKING CONDITIONS: Night Shift – Login time after 5 PM IST (7:30 AM EST onwards) Remote work model Extending viewing of computer screens ESSENTIAL FUNCTIONS: Frequently sits at a computer terminal and desk Moves throughout department or other locations to access or exchange information May involve carrying loads up to 50 lbs. and being able to remain in a stationary position Occasional standing; stooping, crouching while filing; occasional reaching, twisting, turning Frequent handling of files, pencils, paper; frequent keyboarding, writing and other duties requiring fingering Continuous hearing Use of near/midrange/far vision and speaking to disseminate information Ability to communicate information This job may require accommodating different bodily movements and physical abilities Total Rewards About Us Momentive Software amplifies the impact of over 30,000 purpose-driven organizations in over 30 countries. Mission–driven organizations and associations rely on the company’s cloud-based software and services to solve their most critical challenges: engage the people they serve, simplify operations, and grow revenue. Built with reliability at the core and strategically focused on events, careers, fundraising, financials, and operations, our solutions suite is bound by a common purpose to serve the organizations that make our communities a better place to live. Learn more at momentivesoftware.com . Why work here? Good People, Doing Good Things : Employees at Momentive Software are techies and volunteers who strive to make the company a great place to work. We dream big and are motivated to help our customers use the technology we create to improve the world around us. Planned Paid Time Off Purpose-Driven Culture Work-Life Balance Passionate About Community Involvement Company Paid Parental Leave All persons hired will be required to: Verify their identity, Verify they are eligible to work (without sponsorship) in the country they are to be employed in, and Complete any required employment eligibility verification form upon hire. 1 Show more Show less

Job Description As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. I. Job Summary This senior level analyst position is responsible for the configuration and support of software application systems within the People Organization. As part of the HR Technology team, this role provides complex analytical and consultative support delivering HR processes. Generally, provides technical input for Digital/vendor support. II. Essential Duties And Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Reviews open cases/issues and troubleshoots or assigns to other tech team members for resolution. Coordinates with vendor regarding required support by opening tickets, escalating, and following up as required. Continuously develops advanced knowledge of assigned application(s) utilizing vendor websites, user groups and training to effectively utilize system capabilities. Mentors other team members and is recognized as an expert. Consults on requested configuration changes, partnering with the team to determine best options for design decisions based on documented requirements, current configuration, and downstream impacts. Documents final specs and configures application. Analyzes impact of configuration from foundational structures to Fast Formulas and extensions to HR service delivery and downstream systems and integrations. Leads meetings to resolve priority issues. Ensures data integrity and governance by supporting large/complex data imports and extracts and validating accuracy through reporting and queries. Supports the development and maintenance of integrations/file transfers. Provides analysis and consultation on the implementation of new software application products or new modules in existing applications . Provides experienced support for integrations, reports, and large data imports/extractions. Plans for and supports migrations, releases, upgrades and/or patches - mitigating risk/downstream impacts. Developing knowledge and expertise on extensions and Fast Formulas. Engages Digital and vendor for support as necessary. Executes unit, integration and acceptance testing. May support functional team with required screen shots and system steps for testing and change management. May be responsible for configuring and delivering moderate to complex reports and queries utilizing delivered software. Follows established data governance. Documents all configuration. III. Supervisory Responsibilities No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance and/or training to coworkers. May lead project teams and/or plan and supervise assignments of lower level employees. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. Education and Experience Education: Bachelor’s Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience. Experience: Eight (8) years of previous experience (in addition to education requirement). Certificates, Licenses, Registrations or Other Requirements None required. Other Knowledge, Skills or Abilities Required Database queries/extracts using calculations, formulas, and complex commands. Extensive experience evaluating requirements and specs for development, testing and deployment. Hands on configuration of application(s), evaluating impact and supporting releases, patches, upgrades and enhancements. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day; Required to exert physical effort in handling objects less than 30 pounds rarely; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely; Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; Normal setting for this job is: office setting. Must be available to work standard business hours, as well as be available to work non-standard hours in case of emergency (natural disasters, power outages, etc.). May need to attend after hours calls with the offshore team. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click "Apply. Show more Show less

Requirements Description and Requirements Position Summary This position will help direct activities that support a variety of RIS Operations strategic & operational business functions. This role will require to review & validate annuitant details followed by directing the check in correct queue, issue held/outstanding payments, process reclaims for the overpaid amount work. Job Responsibilities Processes moderate to complex payments to beneficiaries and applies them to policies Inputs various forms of payment into systems and ensures payment is processed and properly recorded based upon assigned line of business, account, product area, and/or payment authorization amount Reviews payment history and makes determination, within authorized limits and procedures, to provide payment to beneficiary (if any). Send letter(s) to end customer/Beneficiary notifying them about case status or info required to proceed further Reconciles daily transactions and reports discrepancies and delinquencies. Analyze and research all discrepancies Investigate and resolve outstanding items Perform mid-month, month-end and quarter-end activities as per documented desktop procedures Ensure adherence to established attendance schedules Analyze, validate, and perform tasks as per Standard Operating Procedures/ Work instructions Ensure that the assigned targets are met in accordance with SLA and Internal standards to achieve business results. Ensure that the quality of transaction follows predefined parameters as defined by Process Excellence, thus contributing to overall customer satisfaction Ensure adherence to established attendance schedules Interpret correspondence to identify customer needs and expectations. Manage multiple tasks and deadlines; plans and organizes time and priorities to achieve business results Assist others with work to assure attainment of department objectives Work as a team member to meet company’s objectives while demonstrating core values and meeting key measures. Comply with regulatory requirements in prioritizing and completing work assignments Knowledge, Skills And Abilities Education Bachelor’s degree in commerce or diploma with a minimum of 15 years of education. . Experience Minimum 48 months of experience in Business Process Off-shoring, Financial Institutions, Insurance industry. Knowledge and skills (general and technical) Technical Skills: Computer navigation skills Keyboarding and data entry Intermediate knowledge of MS Excel (Data formatting, Understanding of formulas & functions etc.), Basic knowledge of MS Word, PowerPoint, Internet Process Specific Skills: Data entry skills Coaching and Feedback skills Ability to multi-task and handle high volumes of work in a fast-paced environment Soft Skills (Mandatory): Good written and oral communication skills Strong understanding and comprehension of the English language Good Analytical, problem-solving skills Very High Detail Orientation Ability to establish priorities and handle multiple assignments concurrently with minimal direction in an evolving, fast-paced work environment Team player Positive attitude Soft skills (Desired): Demonstrate ability to work independently and in a team environment Self-disciplined and results-oriented About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

What You’ll Do Provides the various internal stakeholders with product, delivery, pricing, claims/returns and program information. Manages orders, including order entry and order changes. Expedites orders and shipments with operations. Responsible for maintaining accurate customer information, validating price, verifying order terms and conditions, confirming routing rules and entering shipment, quantity and date information. Emphasis is on world class customer service that is a competitive weapon and contributes to the growth of the business. "A.Oversee and own order sources which are Site-specific mailboxes and customer portals to obtain Purchase orders. B. Receives, reviews, and completes selected Purchase Orders (PO) and Purchase Order modifications in the various ERP systems by following the processes defined and tools provided. C. Complete order requirements and check the price and quantity of each item listed and then Process or load orders from customers in ERP systems like MFGPRO or Siebel C360 with a high level of attention to detail. D. Highlight any discrepancy in price, ship to locations, legal entity, etc. to customer/site stakeholders and ask for an amended PO. E. Analyses, qualifies, and completes Change Order Requests F. Expedites orders to prevent customer line-downs or machine downtime. Processes emergency and/or expedited orders and shipments in a timely manner. G. Provides product information or leverages internal resources to fulfill requests. H. Update SOs to reflect the date of corresponding POs for indent sales orders. I. Proves to be highly accurate, reliable, and timely on activities delegated by the Sites. J. Maintains accurate and organized order files, and order acknowledgments. K. Proactively communicates in a timely manner with external customers about the order verification, order status, pricing, and shipment status. L. Communicates in a timely manner with operations to verify lead times, schedule customer orders according to their delivery needs, and communicate special handling requests. M. Archive Purchase order Sales order acknowledgment in a central repository to fulfill compliance requirements. N. Process orders and quotes in accordance with service-level agreements with site stakeholders. O. Work toward achieving a high level of internal and external customer satisfaction and always ready to adapt as per customers' requirements. P. Promotes customer satisfaction and achieves cycle time reduction through team-based problem-solving. Q. Fosters an environment that promotes Eaton’s goals and philosophy, encourages continuous improvement, and builds stakeholder relationships. R. Should have experience working in rotational or fixed night shifts. S. Should be able to Multitask and efficiently maneuver through different processes T. Should be able to train and impart process knowledge to the new hires. U. Should be able to suggest process improvement ideas. V. Should be able to support non-core but important various reports to sites & stakeholders. W.Should be able to act as a SPOC for micro sub-processes." Qualifications Graduate/Postgraduate Minimum 3 years experience in Customer Service, Call center atmosphere and or Materials related field. Skills "1. Understanding of Eaton's business processes & systems Data entry skills, including proofreading Knowledge of ERP (Oracle), business intelligence platforms (Power BI, QlikView), order management (including MFG/PRO & Pharos) software programs Microsoft office (Excel, Word, PowerPoint Keyboarding skills required – typing and 10-key. Minimum speed 35 WPM Solid understanding of markets (customers, end customers, and competitors) and how our products service those markets. " "1. Organization and time management skills Mathematical skills Reasoning ability Problem Solving Skills Phone skills and customer communication skills Out-of-the-box thinking Ability to quickly adapt to change and successfully manage urgent/high and multiple priorities. Understanding of Eaton Business Excellence Award (EBEA) requirements" ]]> Show more Show less

Job Description As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. I. Job Summary This intermediate level buying position is responsible for procuring necessary materials, services and supplies needed in the operation of the company. II. Essential Duties And Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Reviews and processes requisitions in a timely manner and in accordance with established procurement policy and procedures. Works with requisitioners to clarify specifications and creates purchase orders in the approved purchasing system. Places orders with approved suppliers. Drives utilization of corporate procurement agreements and preferred suppliers. Develops regional or local sources of supply that meet current and future cost, quality and service objectives where enterprise agreements are not available. Prepares simple RFX documents for competitive bids. Analyzes supplier RFX submissions. Supports Sourcing and Category Strategies set by Area Purchasing Manager. Develops in-depth knowledge of Area supply base and major spend categories purchased within the Area. Develops a working knowledge of the market economics, and regulatory environment that may impact pricing, supply or supplier performance. Resolve supplier performance and supply chain issues prior to any business interruption. Works with finance & accounting to resolve supplier billing and payment issues. Facilitates compliance with and communication of procurement policy & procedures. Evaluates inventory levels for products and supplies, and monitors trends to determine order points and quantities. Obtains oral and/or written quotations from suppliers when applicable. Follows up back orders, expedites delivery, and makes special arrangements for delivery. Evaluates supplier performance. III. Supervisory Responsibilities This job has no supervisory duties but may be responsible for providing assistance and guidance to more entry level professionals. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. Education and Experience Education: Any Graduate. Experience: More than 2 years of experience. Certificates, Licenses, Registrations or Other Requirements None required. Other Knowledge, Skills or Abilities Required Proficient with MS office. Access experience is a plus. Able to communicate across all levels of the organization. Ability to plan, organize and prioritize work tasks. Works well in team environment. Quickly applies new learning to areas of responsibility. Customer focused. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day; Required to exert physical effort in handling objects less than 30 pounds rarely; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely; Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; Normal setting for this job is: office setting Show more Show less

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Benefits Administration Services Associate II Conduent Business Services- REMOTE Shift is Monday to Friday will be between 8 am to complete an eight-hour shift. Payrate during training $15.00/hr. for four weeks, $16.00/hr. after completion of training About the Benefits Administration Services role: As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems. Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients’ success. Requirements We’re looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have: Previous customer service and or call center experience (Retirement benefits a plus) Excellent communication skills Extensive experience with typing and keyboarding Great problem-solving skills Ability to effectively multi-task High school diploma, GED or college degree Experience working with healthcare and employer benefits is highly preferred. Ability to successfully complete a mandatory paid training program. Below is what you’ll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage! Apply to the role and provide your basic profile information (2 minutes) Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes). If you qualify for the role, a recruiter will reach out to discuss the opportunity! We offer excellent benefits (medical, dental, vision), a consistent work schedule, paid training, and a great work environment. We are currently NOT hiring in the following geographies: States: AK, CA, CT, HI, MA, IL, MT & NY. Metro Areas: MN- Minneapolis, IL- Chicago, NY- New York City, OR- Portland, MD- Montgomery County, WA- Seattle, Washington, DC, CO- Denver. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $16. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent. Show more Show less

Job Description As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. I. Job Summary Utilizes incumbent knowledge to process and manage the company’s fixed assets portfolio and ensure accurate accounting records for specific financial accounts within the company. II. Essential Duties And Responsibilities To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Other minor duties may be assigned and may vary by department. Should have relevant experience in Fixed Asset accounting & General Accounting. End to End Record to Report experience. Ensure completeness and accuracy of fixed assets sub ledger by timely capitalization and asset acquisitions and asset retirement with month end closing activities such as account reconciliations, journal entries and adjustments. Ensure the accurate tracking of existing fixed assets and implements. Run Depreciation as per the deadlines and verify depreciation each BU books posted correctly. Prepare and submit Fixed assets roll-forward. Ensure all the fixed assets schedule compliance. Asset tagging, recording of movements in FAR. Performing monthly close R2R process activities including accruals and amortization. Good communication skills and should be able to handle global stakeholders. Qualitative variance analysis for monthly, quarterly, and yearly P&L and BS movements. Ensuring compliance to SOX/internal control/ statutory guidelines. Performs a variety of clerical bookkeeping and accounting tasks, applying accepted procedures to the preparation and maintenance of accounting and other records, and preparing financial and/or technical reports. Posts journal, ledger, or voucher books of accounts from advanced supporting data by hand or machine. Completes financial account reconciliations and prepares appropriate journal entry adjustments for specific company accounts May prepare summary sheets or other work papers for supervisor’s use in preparing comprehensive financial statements. Performs Month-End Close functions, managing the recording of financial journal entries, completing account reconciliations and managing fixed assets transactions. May audit and proof accounting or other reports for clerical accuracy and conformance to departmental procedures. Reviews and completed fixed asset transaction in accordance with company policies and procedures. III. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. Education/Experience Education: B.com, M.com, MBA or CA Intermediate Experience: 1 - 3 years of experience in the field of Audit, Accounts & Finance (in addition to education requirements) Additional Qualifications - Strong attention to details and previous experience in a shared services environment preferable. Willingness to work in any business shift – Fixed and rotational, Day or Night shifts hours Other Knowledge, Skills or Abilities Required Language Ability: Ability to read and interpret documents such as departmental reporting, e-mail & vendor correspondence. Math Ability: Ability to calculate figures and amounts such as discounts, interest, proportions and percentages. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of accounting software, database software, M.S. Outlook, M.S. Word, MS Excel and M.S. PowerPoint. Special Skills: Problem solving skills, team handling ability, verbal and written communication should be good. Pace: The pace should be considered fast. To meet our vendors expectations we work in a very urgent environment. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) part of the work day; Required to exert physical effort in handling objects less than 30 pounds occasionally; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely; Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; Normal setting for this job is an office setting. Show more Show less

Job Description – Associate SP Intake Position Title, Responsibility Level Level 1 Function Associate Reports to Assistant Manager Permanent/ Temporary Permanent Span of Control Nil Location Noida Basic Function Supplier will receive the work via the proprietary application and input the pharmacy benefits onto the proprietary system. The supplier may be doing the coding or auditing work depending on the assignment. Essential Functions Responsible for the review, evaluation, and input of pharmacy benefits. Reviews documentation and interprets data obtained from the client benefit database. Coordinates with team POC / Supervisors whenever a benefit needs clarification. Primary Internal Interactions Processes transactions as per guidelines provided Attend team meetings to be aware of workflow updates. Participates in the client mandated trainings to maintain knowledge and performance. Coaching and team meetings with supervisors and managers. Primary External Interactions Coordinates with the appropriate onshore department regarding access or issues to the proprietary software. Summarization of complex information into a clear and precise clinical picture while working independently Corrects and reports cases with errors and/or defects. Sends the cases stateside via an automated process. Review incorrect benefit coding instructions and report any that is out of date. Skills Technical Skills Position requires proficiency with computer skills Navigating multiple systems and keyboarding Basic Excel Process Specific Skills Sedentary work involving periods of sitting, talking, listening. Work requires sitting for extended hours, and typing on the computer. Ability to multitask, prioritize and effectively adapt to a fast paced changing environment Typical office working environment with productivity and quality expectations Soft Skills (Desired) Effective communication skills, both verbal and written. Education Requirements: Graduate of any stream(BA, B.COM). Work Experience Requirements 0-1 year minimum BPO experience Preferably, with back office experience Resource needs be English medium educated (schooling) Annexure Acknowledgement (acknowledge that the information contained in this document is factual and complete) ___________________________________ ___________________________________________ ____________________________ Candidate Supervisor/Manager Date Show more Show less

Requirements Description and Requirements Job Responsibilities Complete pre-certification Completeness checks (PeopleSoft GL to Cadency Reconciliations). Handling admin activities like User Assignments/reassignment, GL extract Uploads, System level reconciliation in accordance with SLA and deadlines. Data completeness/Feed management/Job monitoring & Scheduling for ReconNet tool. Develop & Configure Auto Match Rules. Maintenance of database configuration(s). Develop new data mappings to translate raw data into reconciliation tool-ready format. Partner with Balance Sheet Account owners to obtain support and document reconciliation issues. Experienced and capable of executing assignments as part of a team and independently within assigned timelines. Assist in other Balance Sheet Control projects or initiatives as requested by stateside team. Analyze and research discrepancies and do regular follow-ups with LOB’s (line of businesses). Ensure that the assigned targets are met in accordance with SLA and Internal standards. Ensure adherence to established attendance schedules. Review of the work performed by the Associate Demonstrates strong analytical, prioritization & time management skills Create and maintain process documentation Knowledge, Skills And Abilities Education Graduate in Accounting / Commerce / Business Administration with at least 15 years of education. Experience 4 years of work experience with exposure to accounting and reconciliation is required as an associate. Experience required in accounting and reconciliation tools , tool administration experience is preferred. Power BI/Alteryx/Lean Background is preferred. Knowledge and skills (general and technical) General Good computer navigation skills Good keyboarding speed Good knowledge of complete MS Office suite Process - Technical Experience in various Reconciliation processes like Investments, Intangible Assets, Tax, Actuarial, Payables & Receivables, Cash, Suspense, Inter Company etc. Understanding of Balance Sheet Certification, Variance analysis Working knowledge on Accounting, Reporting and Reconciliation applications like Cadency, Essbase, HFM, Oracle PeopleSoft GL, Frontier and CUBUS. Knowledge of Lean principles and CMMI is preferred. Process – Communication Skills Communication skills, Team communicates with MetLife employees at all levels including Controllers Should be able to read, interpret business documents and possess excellent oral/written communication skills Should be able to initiate and respond to unscripted oral / written communication Other Requirements (licenses, Certifications, Specialized Training – If Required) Good knowledge of on Accounting, Reporting and Reconciliation applications (for e.g. Cadency, Blackline, Oracle Account Reconciliation Cloud Services etc.), Essbase, HFM, Oracle PeopleSoft GL, and CUBUS. Knowledge of Lean principles and their application is preferred. About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Position Summary The candidate will be part of Controllership function and will be responsible for Accounts payable - processing Vendor and employee payments related transactions, adherence to policies, month/year end closing, record keeping, audit support, reporting, etc. Job Responsibiliti es The key deliverables will include Accounts payable - Employee Claims Processing: - Accurate and timely processing of Travel/ Non-Travel/Cor p card claims in line with finance policies and procedures for GOSC sites, Ensure timely and accurate payment to employees as per company policies, Should have knowledge of withholding tax and GST which is relevant to employee claims Regular Interaction with all users Corporate card management - issuance, maintenance, timely payment, cancellation, etc. Employee Full and Final settlement processing Monthly/yearly closure of books of account: - Ensure timely and accurate monthly closing by working on - Accruals - for Employee expenses, Payroll JE, Advance settlement & schedule Monthly reconciliation of balance sheet accounts related to employee expenses Accurate reconciliation and timely payment of Statutory dues like TDS, PF, ESI, etc. Document / Record Maintenance: Ensure maintenance of complete documentation with respect to Employee claims in line with Tax and SEZ/STPI requirements. Policies & Procedures: Ensuring compliance with Organizational Policies and Procedures Reporting: Various Internal MIS reporting of Controllership Audits: Provide support for Internal & Statutory audits & all other Internal audits Support in Process / systems automation on need basis Adherence to defined internal KRAs and metrics System Knowledge: Working knowledge on various modules of PeopleSoft i.e. Accounts Payable, Asset Management, Expense module, General Ledger Knowledge, Skills And Abilities Education Graduates - B.com/M.com & MBA Finance / CA-CMA inter or PE1 shall be preferred Experience 5-8 years of relevant experience in related field Knowledge of Accounting standards & statutory laws Knowledge and skills (general and technical) Strong analytical and execution orientation. Should be capable of dealing with relationships sensitively with ability to manage conflicts adroitly Strong communication and presentation skills; Ability to articulate and influence internal customers with clarity of thought process is a critical requirement Proven Computer navigation skills (Mandatory / Optional). Mandatory Proven keyboarding speed (Mandatory / Optional) Mandatory Proven working knowledge of MS Office suite (Mandatory / Optional) Mandatory Experience in working on PeopleSoft/ Oracle Preferred Excellent knowledge of excel including macros Preferred Understanding of INDAS, US & India GAAP Preferred Understanding of Taxation (Direct & Indirect tax) Preferred Knowledge about the Insurance industry in US (Mandatory / Optional) Optional Knowledge about US Culture Optional Knowledge of collection fundamentals Optional Excellent listening, oral or written communication skills or both. Desired Proven customer service skills. Desired Excellent analytical and research skills. Desired S elf-motivated, well organized and flexible with a sense of urgency approach Mandatory Teamwork/ Managing Self / Adaptability Mandatory Ability to work successfully in production driven environment Desired Adaptability to change Mandatory Self-disciplin ed and result oriented Mandatory Ability to manage multiple tasks prioritizing effectively. Mandatory Ability to find creative and innovative solutions to business problems Desired Other Requirements (licenses, c ertifications, specialized training - if required) NA Working Relationships Internal Contacts (and purpose of relationship): All internal functions Enterprise Team External Contacts (and purpose of relationship) - If Applicable Banks, US stakeholders, consultants & Vendors About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Job Discerption- Should have experience in Lloyd’s/London Market Insurance. Expertise in bordereaux management systems Knowledge of insurance regulations and compliance standards. Match bordereaux entries against policy and accounting records to ensure accuracy. Investigate and correct mismatches between bordereaux data and company records. F&A (Insurance) Cash application/Credit Control background is essential. Verify that bordereaux comply with regulatory standards and company policies. Generate daily, weekly, or monthly reports summarizing bordereaux processing results. Good working knowledge of Microsoft Excel Ensure that the guidelines are followed as per standard procedures. Communicate regularly with brokers, coverholders, and internal teams to ensure seamless bordereaux processing. Candidate should have analytical & Reconciliation skills. Propose or implement automation tools to improve efficiency in data handling. Open to feedback. Quality monitoring & review of accounts Allocation of accounts as per the guidelines Ensure timely closure of accounts. Ensure that the quality of the transactions is in compliance with predefined parameters. Ensure adherence to Company Policies and Procedures Ensure fair methods are used to collect outstanding balance on the account. Focus on Customer Satisfaction, rapport building, effective communication, and timely resolution of Customer concerns. Achieving key targets for the process in line with the SLA (Service level Agreement)/KSFs (Key Success Factors) Technical Skills - Good Computer navigation skills, keyboarding skills Proficient in MS office – specially Excel Process Specific Skills - Possesses necessary knowledge of business concepts to effectively perform the job. Effective negotiation skills Makes decisions in a timely manner; shows good judgment about when to make decisions independently and when to collect more information or involve others. Commits to achieving specific objectives and takes ownership for accomplishing them. Effectively balances quality, customer service and productivity standards. Work towards resolution of disputes Soft Skills - Self-discipline Result orientation Adaptability Presentation skills Feedback skills Goal oriented Excellent written and verbal communication skills Listening and comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multitask, prioritize and manage daily work activities.

Job Description Position Title Associate / Sr. Associate (A1/A2) Function Operations Reports to Assistant Manager/Lead Assistant Manager Process Name RD/Content/ALE Complexity Level TBD Location – Pune Permanent/ Temporary Permanent Basic Function As an associate / Sr. Associate in Claims Processing, your role is vital in ensuring accurate bill review and data entry items attached on email received in system. Their roles involves in decision making to match the correct bill, review the claim and data entry. This position requires a Lean approach, technical proficiency, and a proactive attitude toward innovation. You will manage intricate claims services functions, handle correspondence, and spearhead special projects across various lines of business. Key Responsibilities Ensure that the process transactions are processed as per Desktop procedures. Ensure that the assigned targets are met in accordance with SLA and Internal standards. Create and review Excel based trackers, review bills and claims, contacting claim handler. Review and research correct claim number to attached documents. File Copy pull documents from various claim systems and share with adjusters. Manage complex claims processing functions, including process, and bill review. Utilize related systems and technology proficiently to streamline processes. Evaluate the impact of new releases, procedures, and suggestions. Identify and address system errors, program malfunctions, workflow inefficiencies, or processing improvements by liaising with team leaders or supervisors. Assist quality auditors as required and undertake additional responsibilities as assigned. Communicate with handler for any clarification/authorization, if required Performance Parameters Productivity Quality Attendance Schedule Adherence Any other essential function that may occur from time to time as directed by the Supervisor. Primary Internal Interactions Subject Matter Expert for the purpose of process training, ramp, floor support, and any process-related query QCA for the purpose of audit feedback AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance. Skills Technical Skills Good computer navigation skills Good keyboarding speed (25 W.P.M.) Good knowledge of the complete MS Office suite specially Excel Process Specific Skills Knowledge of US P&C insurance Knowledge of US P&C claims Soft Skills (Minimum) Communication skills (English) –Should be able to speak, read, interpret business documents & write business emails. Escalate issues if required. Teamwork/ Managing Self / Adaptability Ability to work successfully in a production driven environment. Adaptability to change. Ability to work on routine/standardized transactions Soft Skills (Desired) Self-disciplined and result oriented. Ability to multitask. Ability to work effectively as part of a team. Open to work extra time as per business requirements. Education Requirements Graduation or diploma from a college or university with a minimum of fifteen (15) years of education Work Experience Requirements Minimum Eighteen months of work experience in a related field is required. Experience in BPO US P&C Insurance industry. Experience in BPO specifically in US P&C Claims