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2.0 - 3.0 years

0 Lacs

gurgaon, haryana, india

On-site

Position Overview: As a PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst, you will play a critical role in ensuring compliance with AML/AFT regulations within the Credit Card Operations department. Reporting to the Supervisor, you will conduct investigative and assessment activities, working on reports and verifying information to identify and mitigate risks associated with money laundering and terrorist financing. This role offers a solid foundation for a career in Credit Card Operations, leveraging your experience in Risk Operations and/or Financial Services within a Call Centre environment. Position Details: Position: PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst Status: Full Time Hours: Rotational Shifts Department: Credit Card Operations Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Alert Review and Investigation: Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: 2-3 years of experience in AML operations or related fields. 1-2 years of customer service experience is an asset. Skills and Competencies: Strong understanding of AML/AFT legislation and regulatory requirements, including the Prevention of Money Laundering Act (PMLA). Demonstrated analytical and problem-solving skills. Proficiency in Microsoft Suite Applications (Word, Excel, PowerPoint). Strong keyboarding skills and working knowledge of PCs. Ability to work efficiently within time constraints and manage multiple tasks simultaneously. High level of accuracy and attention to detail. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.

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0 years

0 Lacs

jabalpur, madhya pradesh, india

On-site

Job Category: Physician Services / Physician Clinics Work Shift/Schedule: 10 Hr Morning - Afternoon Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. About the Role: Job Summary The Certified Medical Assistant (CMA) plays a crucial role at NGHS by providing both clinical and administrative support to medical professionals. Responsibilities entail a mix of patient care, clerical duties, and assisting practitioners with medical procedures. This position requires certification and often involves working in various healthcare settings such as hospitals, private practices, and clinics. Minimum Job Qualifications Licensure or other certifications: Active Registry or Certification as a Medical Assistant through a recognized certification body. Current BLS certification required or must be obtained within 30 days of hire. Educational Requirements: High School Diploma or GED Minimum Experience: Other: Preferred Job Qualifications Preferred Licensure or other certifications: Preferred Educational Requirements: Preferred Experience: Other: Job Specific And Unique Knowledge, Skills And Abilities Strong interpersonal and communication skills Proficiency in medical terminology and procedures Ability to multitask and prioritize various responsibilities Attention to detail and accuracy Competency in using medical software and electronic health records Problem-solving skills and critical thinking Empathy and a patient-centered approach to care Essential Tasks And Responsibilities Taking patient histories and vital signs Preparing patients for examination Assisting physicians during exams and procedures Collecting and processing laboratory specimens Administering medications as directed by the physician Performing basic laboratory tests Instructing patients about medication and special diets Removing sutures and changing dressings Facilitating patient education and promoting health habits Greeting and assisting patients as they arrive Scheduling appointments and managing calendars Maintaining patient records and filing documents Managing correspondence and communication Coordinating referrals and follow-up care Ensuring compliance with healthcare regulations and policies Physical Demands Weight Lifted: Up to 50 lbs, Occasionally 0-30% of time Weight Carried: Up to 20 lbs, Occasionally 0-30% of time Vision: Moderate, Frequently 31-65% of time Kneeling/Stooping/Bending: Frequently 31-65% Standing/Walking: Frequently 31-65% Pushing/Pulling: Frequently 31-65% Intensity of Work: Occasionally 0-30% Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving Working Conditions Certified Medical Assistants work in a dynamic and often fast-paced environment. They may be required to stand for long periods, move and lift patients, and handle stressful situations with professionalism and composure. The nature of the job involves direct patient interaction, which requires a high degree of empathy and patience. Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

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0 years

7 - 14 Lacs

bengaluru

On-site

Bangalore Office Address: Sumadhura Capitol Towers, Whitefield. Working Hours : On-site | US Shift - 5:30 PM to 2:00 AM Job Description: We have an immediate opening for a Technical Assistance Agent. (Automotive products) The primary function of this role is to drive customer satisfaction by corresponding with technicians, parts staff, and consumers by phone, e-mail, and live chat on matters such as cataloging, product specifications, troubleshooting mechanical difficulties, and other diagnostic inquiries. Essential Duties Responsibilities Answer customer queries on technical or troubleshooting aspects of water, fuel, wiper, filter, brakes, lift supports ignition products to include but not limited to the use of telephone, Live Chat messaging, email and other various technologies. Capture full call details resolution using a call handling database. Utilize OE and Aftermarket Service Information Websites for assisting customers with diagnostic inquiries. Maintain and work within assigned department metrics. Assist with supporting customers and documenting data for market analytics. Help customers trouble-shoot technical situations and provide solid technical advice. Develop strong product knowledge on Trico Group products and use. Develop expertise on company systems and resources to accurately locate answers to questions and drive continuous system improvements. Other duties and projects as assigned Education, Experience, and Skills Mechanical/ Production Engineering degree. Strong automotive knowledge required – mechanic or technician work experience Experience with Tier 1 suppliers, original equipment (OE) manufacturers, or major car service dealerships will be considered an advantage. Proficient keyboarding skills required Proficiency in using basic computer programs like excel and other database tools Excellent communication skills with a high level of English proficiency. While not mandatory, IELTS or TOEFL certification is considered a plus. Possess skills in on-line database platforms. Ability to multitask and monitor multiple forms of communications while working on multiple computer screens and programs. Be hardworking and motivated Available to work one part-time Saturday per month Job Types: Full-time, Permanent Pay: ₹700,000.00 - ₹1,400,000.00 per year

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5.0 years

0 Lacs

gurgaon, haryana, india

On-site

Position Title: Supervisor, Credit and AML/ATF Analysts Status: Full Time – Work from Office Hours: Monday – Friday, 9:00am - 8:00pm EST Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Team Management: Supervise and lead a team of Credit Analysts and AML/ATF Analysts. Provide guidance, training, and support to team members to ensure high performance and professional development. Conduct regular team meetings to review performance, address issues, and communicate updates. Fraud and Credit Risk Review: Oversee the review of new applications for fraud and credit risk, including outbound calls for fraud and employment verification. Supervise real-time analysis of conversations with applicants to assess potential fraud risk. Ensure documentation and approval requirements are based on analysis of credit policies. Credit Management: Administer and control credit terms and limits. Perform credit limit reviews, reinstatements, and account maintenance. Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer’s requirements and ability. Customer Interaction: Communicate directly with applicants, adhering to brand standards. Liaise effectively with other areas impacting the Credit Department. Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. Ensure high levels of accuracy in report maintenance and tracking. Alert Review and Investigation: Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: Minimum of 5 years of experience in credit and AML operations or related fields. Previous supervisory experience in the financial sector is an asset. Fluent in English; proficiency in French is an asset. Skills and Competencies: Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. Ability to communicate tactfully with various levels of business management in a professional manner. Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. Demonstrated ability to implement change efforts. Highly motivated with the ability to work independently in a fast-paced team environment. Knowledge of PCs and strong keyboarding skills. Proficiency in MS Word, Excel, and Outlook is an asset. TSYS/ADM system knowledge is an asset. Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.

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0.0 - 1.0 years

0 Lacs

kochi, kerala, india

On-site

Job Description – Associate Position Title, Responsibility Level Level 1 Function Associate Reports to Assistant Manager Permanent/ Temporary Permanent Span of Control Nil Location Kochi Basic Function Supplier will receive the work via the proprietary application and input the pharmacy benefits onto the proprietary system. The supplier may be doing the coding or auditing work depending on the assignment. Essential Functions Responsible for the review, evaluation, and input of pharmacy benefits. Reviews documentation and interprets data obtained from the client benefit database. Coordinates with team POC / Supervisors whenever a benefit needs clarification. Primary Internal Interactions Processes transactions as per guidelines provided Attend team meetings to be aware of workflow updates. Participates in the client mandated trainings to maintain knowledge and performance. Coaching and team meetings with supervisors and managers. Primary External Interactions Coordinates with the appropriate onshore department regarding access or issues to the proprietary software. Summarization of complex information into a clear and precise clinical picture while working independently Corrects and reports cases with errors and/or defects. Sends the cases stateside via an automated process. Review incorrect benefit coding instructions and report any that is out of date. Skills Technical Skills Position requires proficiency with computer skills Navigating multiple systems and keyboarding Basic Excel Process Specific Skills Sedentary work involving periods of sitting, talking, listening. Work requires sitting for extended hours, and typing on the computer. Ability to multitask, prioritize and effectively adapt to a fast paced changing environment Typical office working environment with productivity and quality expectations Soft Skills (Desired) Effective communication skills, both verbal and written. Education Requirements: Graduate of any stream(BA, B.COM). Work Experience Requirements 0-1 year minimum BPO experience Preferably, with back office experience Resource needs be English medium educated (schooling) Annexure Acknowledgement (acknowledge that the information contained in this document is factual and complete) ___________________________________ ___________________________________________ ____________________________ Candidate Supervisor/Manager Date

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5.0 years

0 Lacs

gurgaon, haryana, india

On-site

Position Title: Supervisor, Credit and AML/ATF Analysts Status: Full Time – Work from Office Hours: Monday – Friday, 9:00am - 8:00pm EST Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Team Management: Supervise and lead a team of Credit Analysts and AML/ATF Analysts. Provide guidance, training, and support to team members to ensure high performance and professional development. Conduct regular team meetings to review performance, address issues, and communicate updates. Fraud and Credit Risk Review: Oversee the review of new applications for fraud and credit risk, including outbound calls for fraud and employment verification. Supervise real-time analysis of conversations with applicants to assess potential fraud risk. Ensure documentation and approval requirements are based on analysis of credit policies. Credit Management: Administer and control credit terms and limits. Perform credit limit reviews, reinstatements, and account maintenance. Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer’s requirements and ability. Customer Interaction: Communicate directly with applicants, adhering to brand standards. Liaise effectively with other areas impacting the Credit Department. Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. Ensure high levels of accuracy in report maintenance and tracking. Alert Review and Investigation: Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: Minimum of 5 years of experience in credit and AML operations or related fields. Previous supervisory experience in the financial sector is an asset. Fluent in English; proficiency in French is an asset. Skills and Competencies: Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. Ability to communicate tactfully with various levels of business management in a professional manner. Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. Demonstrated ability to implement change efforts. Highly motivated with the ability to work independently in a fast-paced team environment. Knowledge of PCs and strong keyboarding skills. Proficiency in MS Word, Excel, and Outlook is an asset. TSYS/ADM system knowledge is an asset. Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.

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5.0 years

0 Lacs

gurgaon, haryana, india

On-site

Position Title: Supervisor, Credit and AML/ATF Analysts Status: Full Time – Work from Office Hours: Monday – Friday, 9:00am - 8:00pm EST Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Team Management: Supervise and lead a team of Credit Analysts and AML/ATF Analysts. Provide guidance, training, and support to team members to ensure high performance and professional development. Conduct regular team meetings to review performance, address issues, and communicate updates. Fraud and Credit Risk Review: Oversee the review of new applications for fraud and credit risk, including outbound calls for fraud and employment verification. Supervise real-time analysis of conversations with applicants to assess potential fraud risk. Ensure documentation and approval requirements are based on analysis of credit policies. Credit Management: Administer and control credit terms and limits. Perform credit limit reviews, reinstatements, and account maintenance. Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer’s requirements and ability. Customer Interaction: Communicate directly with applicants, adhering to brand standards. Liaise effectively with other areas impacting the Credit Department. Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. Ensure high levels of accuracy in report maintenance and tracking. Alert Review and Investigation: Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: Minimum of 5 years of experience in credit and AML operations or related fields. Previous supervisory experience in the financial sector is an asset. Fluent in English; proficiency in French is an asset. Skills and Competencies: Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. Ability to communicate tactfully with various levels of business management in a professional manner. Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. Demonstrated ability to implement change efforts. Highly motivated with the ability to work independently in a fast-paced team environment. Knowledge of PCs and strong keyboarding skills. Proficiency in MS Word, Excel, and Outlook is an asset. TSYS/ADM system knowledge is an asset. Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.

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5.0 years

0 Lacs

gurgaon, haryana, india

On-site

Position Title: Supervisor, Credit and AML/ATF Analysts Status: Full Time – Work from Office Hours: Monday – Friday, 9:00am - 8:00pm EST Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Team Management: Supervise and lead a team of Credit Analysts and AML/ATF Analysts. Provide guidance, training, and support to team members to ensure high performance and professional development. Conduct regular team meetings to review performance, address issues, and communicate updates. Fraud and Credit Risk Review: Oversee the review of new applications for fraud and credit risk, including outbound calls for fraud and employment verification. Supervise real-time analysis of conversations with applicants to assess potential fraud risk. Ensure documentation and approval requirements are based on analysis of credit policies. Credit Management: Administer and control credit terms and limits. Perform credit limit reviews, reinstatements, and account maintenance. Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer’s requirements and ability. Customer Interaction: Communicate directly with applicants, adhering to brand standards. Liaise effectively with other areas impacting the Credit Department. Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. Ensure high levels of accuracy in report maintenance and tracking. Alert Review and Investigation: Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: Minimum of 5 years of experience in credit and AML operations or related fields. Previous supervisory experience in the financial sector is an asset. Fluent in English; proficiency in French is an asset. Skills and Competencies: Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. Ability to communicate tactfully with various levels of business management in a professional manner. Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. Demonstrated ability to implement change efforts. Highly motivated with the ability to work independently in a fast-paced team environment. Knowledge of PCs and strong keyboarding skills. Proficiency in MS Word, Excel, and Outlook is an asset. TSYS/ADM system knowledge is an asset. Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.

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0 years

0 Lacs

noida, uttar pradesh, india

On-site

Job Discerption- Candidate should have analytical skills. F&A (Insurance) collections background is essential. OTC(AR) Experience required. Past work experience of SAP ERP will be of weightage advantage. Good working knowledge of Microsoft Excel Ensure that the guidelines are followed as per standard procedures. Open to feedback. Quality monitoring & review of accounts Allocation of accounts as per the guidelines Ensure timely closure of accounts. Ensure that the quality of the transactions is in compliance with predefined parameters. Ensure adherence to Company Policies and Procedures Ensure fair methods are used to collect outstanding balance on the account. Focus on Customer Satisfaction, rapport building, effective communication and timely resolution of Customer concerns. Achieving key targets for the process in line with the SLA (Service level Agreement)/KSFs (Key Success Factors) Prepare reports of the accounts assigned to the team. Preparing business review templates for performance review Technical Skills - Good Computer navigation skills, keyboarding skills Proficient in MS office – specially Excel Process Specific Skills - Possesses necessary knowledge of business concepts to effectively perform the job. Effective negotiation skills Makes decisions in a timely manner; shows good judgment about when to make decisions independently and when to collect more information or involve others. Commits to achieving specific objectives and takes ownership for accomplishing them. Effectively balances quality, customer service and productivity standards. Make calls to the customer for collection or payment details. Work towards resolution of disputes Soft Skills - Self-discipline Result orientation Adaptability Presentation skills Feedback skills Goal oriented Excellent written and verbal communication skills Listening and comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multitask, prioritize and manage daily work activities.

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0 years

0 Lacs

jaipur

On-site

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 20-Aug-2025 Job ID 11814 Description and Requirements Good Computer navigation skills Good keyboarding speed (Greater than 35 words per min) Knowledge about the Insurance industry in US Knowledge about US Culture Fundamentals of Auto and home insurance policies and procedures Knowledge of state underwriting guidelines and procedures to include referral criteria Communication skills – should be able to read, speak and interpret business documents. Escalate issues if required Data gathering ability/ Eye for detail Team work/ Managing Self / Adaptability Ability to work successfully in production driven environment Adaptability to change Ability to work on routine/standardized transactions Self-disciplined and result oriented Ability to multi task About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

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5.0 years

0 Lacs

gurgaon, haryana, india

On-site

Position Title: Supervisor, Credit and AML/ATF Analysts Status: Full Time – Work from Office Hours: Monday – Friday, 9:00am - 8:00pm EST Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Team Management: Supervise and lead a team of Credit Analysts and AML/ATF Analysts. Provide guidance, training, and support to team members to ensure high performance and professional development. Conduct regular team meetings to review performance, address issues, and communicate updates. Fraud and Credit Risk Review: Oversee the review of new applications for fraud and credit risk, including outbound calls for fraud and employment verification. Supervise real-time analysis of conversations with applicants to assess potential fraud risk. Ensure documentation and approval requirements are based on analysis of credit policies. Credit Management: Administer and control credit terms and limits. Perform credit limit reviews, reinstatements, and account maintenance. Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer’s requirements and ability. Customer Interaction: Communicate directly with applicants, adhering to brand standards. Liaise effectively with other areas impacting the Credit Department. Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. Ensure high levels of accuracy in report maintenance and tracking. Alert Review and Investigation: Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: Minimum of 5 years of experience in credit and AML operations or related fields. Previous supervisory experience in the financial sector is an asset. Fluent in English; proficiency in French is an asset. Skills and Competencies: Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. Ability to communicate tactfully with various levels of business management in a professional manner. Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. Demonstrated ability to implement change efforts. Highly motivated with the ability to work independently in a fast-paced team environment. Knowledge of PCs and strong keyboarding skills. Proficiency in MS Word, Excel, and Outlook is an asset. TSYS/ADM system knowledge is an asset. Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.

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1.0 - 2.0 years

0 Lacs

gurgaon, haryana, india

On-site

Position Overview: Reporting to a Supervisor of Joint Recovery Processing, you will be part of a team performing financially based investigative and assessment activities. Drawing on your experience from Risk Operations/Financial Service roles within a Call Centre environment, the experience you obtain in this specialized position will provide you with a solid base for a career in Credit Card Operations. Position: Joint Recovery Processing / Chargeback Analyst Position Status: Full Time – Work from Office Hours of Work: Monday – Sunday 7:00am – 7:00pm EST Department: President’s Choice Financial Rate of Pay: Responsibilities: Provide exceptional customer service while responding to all inbound/outbound inquiries including, but not limited to; general inquires, chargeback cases, fraud cases, and online disputes. Respond to cardholder requests for information pertaining to the status of their dispute/fraud claim as it progresses through the case lifecycle. Effectively analyze and process Fraud/Dispute cases using the TDR case management system, while ensuring all internal service levels are met. Responsible for all phases of the chargeback lifecycle in accordance with the Association Rules and Regulations. Proactively manage and investigate potential fraud cases. Process system generated Retrieval requests ordering Cardholder initiated supporting documentation where appropriate. Process cardholder and non-cardholder-initiated disputes for monetary recovery to the cardholder or financial institution in the First Cycle Chargeback. Respond to all merchant challenges and assessing next steps in the Second Cycle Representment Challenge merchant rebuttals to continue the recovery process in the Third Cycle Chargeback Decisioning Pre-arbitration, Case Filing and Good-faith Collections Maintain a thorough understanding of all the Association Rules and Regulations and communicate to cardholders on such matters. Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team. Report on each fraud type as required. Adhere to established departmental escalation procedures, Quality Standard Guidelines defined by the client, and requirements and controls in relation to PCI compliance standards. Proactively manage and investigate potential fraud cases. Analyze data and utilize tools and resources to perform trending analysis in relation to fraud cases. Outbound contact with cardholders to verify the validity of the transaction or non-monetary activity where applicable. Co-operate with law enforcement agencies. Report customer feedback by adhering to established escalation matrix. Remain tactful and composed when handling conflict and stressful situations while maintaining high level of customer service and retaining goodwill. Mentor new employees on procedures and systems related to chargeback lifecycle. Adhere to Quality Standard Guides defined by the client. Adhere to requirements and controls in relation to PCI standards. Adhere to all service level agreements outlined by the client. Actively participate in team meetings, one on ones and coaching. Adhere to the NTT DATA Code of Conduct and NTT DATA Credit Card Standards. Requirements: Demonstrated analytical and problem-solving skills. Proficient in Microsoft Suite Applications. Excellent communication skills Personal qualities shall include adaptability, flexibility even-temperament, focused and reliability. Willingness to pursue continuous learning and self development. Demonstrated ability to work within time constraints. Working knowledge of PCs and strong keyboarding skills Positive attitude and demonstrated ability to get along with others. Demonstrated ability to implement change efforts. Excellent communication skills in English (listening/verbal/written) with emphasis on active listening, probing and negotiation skills – interpersonal skills are essential. Demonstrated ability to exercise judgment skills required in dealing with moderately complex situations. Minimum of 1-2 years of credit card and/or financial experience 1-2 years Customer Service experience an asset. Recoveries/chargeback experience within the financial services sector Association rules and regulations TS2/TCS knowledge considered an asset.

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0 years

0 Lacs

jaipur, rajasthan, india

On-site

Requirements Description and Requirements Good Computer navigation skills Good keyboarding speed (Greater than 35 words per min) Knowledge about the Insurance industry in US Knowledge about US Culture Fundamentals of Auto and home insurance policies and procedures Knowledge of state underwriting guidelines and procedures to include referral criteria Communication skills – should be able to read, speak and interpret business documents. Escalate issues if required Data gathering ability/ Eye for detail Team work/ Managing Self / Adaptability Ability to work successfully in production driven environment Adaptability to change Ability to work on routine/standardized transactions Self-disciplined and result oriented Ability to multi task About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

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0 years

0 Lacs

mumbai metropolitan region

On-site

Company Description At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future. Job Description You will make sure our sports calendars are up to date: When does the next season of the Indian Super League start? When will the teams participating in the Ice Hockey World Cup announce their rosters? You are responsible for entering the correct league structures in our database. How do the play-offs work? Which teams will relegate from the league at the end of the season? You will ensure that club information is accurate at the start of the season. Have there been any changes to the name of the team or the venue they are playing in? Are all the logos still up-to-date? You will use our smart matching tools to process match schedules and team rosters. You will help coordinate daily checks on match schedules, results and standings. You will run quality checks on both competition-level and player-level data. You will help coordinate projects to expand our database of historical results. Qualifications A quality-focused individual with a high level of attention to detail. Able to work in a self-directed and fast-paced environment. Ready to work in a 24/7 operation, including evening / night and weekend shifts. An inquisitive and learning attitude, combined with intellectual curiosity, fuels a strong problem-solving approach. Logical thought process. You have excellent verbal and written communication skills in English. You have excellent computing and keyboarding skills. While you will become an expert in our specialized data entry applications, we do expect the basics to be in good shape. Good knowledge of Excel and Google Sheets is a bonus. Additional Information Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

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0.0 - 1.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Job Description – Associate Position Title, Responsibility Level Level 2 Function Associate Reports to Assistant Manager Permanent/ Temporary Permanent Span of Control Nil Location Noida Basic Function Supplier will receive the work via the proprietary application and input the pharmacy benefits onto the proprietary system. The supplier may be doing the coding or auditing work depending on the assignment. Essential Functions Responsible for the review, evaluation, and input of pharmacy benefits. Reviews documentation and interprets data obtained from the client benefit database. Coordinates with team POC / Supervisors whenever a benefit needs clarification. Primary Internal Interactions Processes transactions as per guidelines provided Attend team meetings to be aware of workflow updates. Participates in the client mandated trainings to maintain knowledge and performance. Coaching and team meetings with supervisors and managers. Primary External Interactions Coordinates with the appropriate onshore department regarding access or issues to the proprietary software. Summarization of complex information into a clear and precise clinical picture while working independently Corrects and reports cases with errors and/or defects. Sends the cases stateside via an automated process. Review incorrect benefit coding instructions and report any that is out of date. Skills Technical Skills Position requires proficiency with computer skills Navigating multiple systems and keyboarding Basic Excel Process Specific Skills Sedentary work involving periods of sitting, talking, listening. Work requires sitting for extended hours, and typing on the computer. Ability to multitask, prioritize and effectively adapt to a fast paced changing environment Typical office working environment with productivity and quality expectations Soft Skills (Desired) Effective communication skills, both verbal and written. Education Requirements: Graduate of any stream(BA, B.COM). Work Experience Requirements 0-1 year minimum BPO experience Preferably, with back office experience Resource needs be English medium educated (schooling) Annexure Acknowledgement (acknowledge that the information contained in this document is factual and complete) ___________________________________ ___________________________________________ ____________________________ Candidate Supervisor/Manager Date

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35.0 years

0 Lacs

chennai, tamil nadu, india

On-site

Company Description Company Description: We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win. Sutherland was founded 35 years ago (1986). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. Job Description We are seeking a motivated and passionate Customer Service, Billing and Technical Support Associate to join us and be a part of our fun-loving and hard-working telecoms team. If you are looking to build a fulfilling career, and the description above resonates with you, we want to work with you! Are you an excellent verbal and written communicator, and a great listener? Do you thrive on a team that's focused on finding the best solutions for customers? Can you remain kind and supportive when customers share their frustrations? Do you have prior customer service, sales and telecoms experience and exposure to working with CRM applications? Telecommunications Customer Service Associates in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance and troubleshooting as well as processing and handling adjustments for services and billing queries/error. Up-selling customers to new products or services may be encouraged. Qualifications Our most successful candidates will have: - A minimum of 3-4 CXC/GCE subjects inclusive of English Language, or a U.S. high school diploma or GED. Must have a valid (not expired) government issued ID, TRN and NIS card. Must have flexible availability to work any day and any assigned shift weekly.(Weekends and Public Holidays). Must be able to train and / or work onsite. Demonstrated ability to perform at a high level, to support our high volume of inbound calls. Experience in customer service is an asset and preferred. Good systematic problem solving ability , using sound business judgment, and following through on commitments to customers. The ability to quickly and accurately identify and assess individual customer needs and take appropriate action steps to satisfy those needs. Excellent attention to detail. See through the eyes of the customer. Excellent verbal and written communication skills; able to translate Customer communication rapidly and effectively on live voice or chat interactions. proficient reading skills required. The ability to project patience, empathy, caring, and sincerity in written words or voice tone, depending on channel. Ability to effectively organize, prioritize, multi-task and manage time. Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred. Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required. Must be very tech savvy with strong abilities in handling troubleshooting techniques and resolving technical issues. Ability to type over 30 WPM with 80% accuracy. Write and speak English Language at a B2 level. Inspire confidence and positively influence the behaviour, actions, and thoughts of others. Must be able to pass a criminal background check and drug test as needed. Additional Information Our employees enjoy: Competitive compensation packages inclusive of base pay, incentives, over-time and shift differentials for certain shifts. Annual merit increase based on performance. Paid Training whether onsite or in work at home. Discounts for several corporate and retail partners for services and products once Sutherland ID is presented. Excellent training and supervisory support - to help you feel comfortable servicing our customers. Competitive Salary with attractive and attainable PBI structure. Paid vacation and sick leave annually. Exceptional Health and Life Insurance Plan Lunch benefits and subsidy. Onsite lunch concessionaire at reduced rates. Transportation/ Shuttle Services - Free transportation home for shifts that end after 9:00 pm and pick-ups for shifts that begin before 6am Free On-site medical suite with nurse and medical doctor. Daily Refuel Plan - Robust and dynamic schedule of activities to keep employees energized both at home and in the office. Paid referral program Career development & growth opportunities for advancement. Excellent Reward and recognition programs. As your prospective employer, we need to process your Personal Data as needed to evaluate your qualification for the position you are applying for with Sutherland. During the recruitment process, your Personal Data may be transferred outside of Jamaica and disclosed to third parties in the normal course of the recruitment and/or employment process or as needed to comply with applicable laws. This may include transferring information to our affiliated Companies for purposes connected to your employment with the company or to the management of Sutherland’s business.

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0 years

0 Lacs

jabalpur, madhya pradesh, india

On-site

Job Category: Physician Services / Physician Clinics Work Shift/Schedule: 10 Hr Morning - Afternoon Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. About the Role: Job Summary The Certified Medical Assistant (CMA) plays a crucial role at NGHS by providing both clinical and administrative support to medical professionals. Responsibilities entail a mix of patient care, clerical duties, and assisting practitioners with medical procedures. This position requires certification and often involves working in various healthcare settings such as hospitals, private practices, and clinics. Minimum Job Qualifications Licensure or other certifications: Active Registry or Certification as a Medical Assistant through a recognized certification body. Current BLS certification required or must be obtained within 30 days of hire. Educational Requirements: High School Diploma or GED Minimum Experience: Other: Preferred Job Qualifications Preferred Licensure or other certifications: Preferred Educational Requirements: Preferred Experience: Other: Job Specific And Unique Knowledge, Skills And Abilities Strong interpersonal and communication skills Proficiency in medical terminology and procedures Ability to multitask and prioritize various responsibilities Attention to detail and accuracy Competency in using medical software and electronic health records Problem-solving skills and critical thinking Empathy and a patient-centered approach to care Essential Tasks And Responsibilities Taking patient histories and vital signs Preparing patients for examination Assisting physicians during exams and procedures Collecting and processing laboratory specimens Administering medications as directed by the physician Performing basic laboratory tests Instructing patients about medication and special diets Removing sutures and changing dressings Facilitating patient education and promoting health habits Greeting and assisting patients as they arrive Scheduling appointments and managing calendars Maintaining patient records and filing documents Managing correspondence and communication Coordinating referrals and follow-up care Ensuring compliance with healthcare regulations and policies Physical Demands Weight Lifted: Up to 50 lbs, Occasionally 0-30% of time Weight Carried: Up to 20 lbs, Occasionally 0-30% of time Vision: Moderate, Frequently 31-65% of time Kneeling/Stooping/Bending: Frequently 31-65% Standing/Walking: Frequently 31-65% Pushing/Pulling: Frequently 31-65% Intensity of Work: Occasionally 0-30% Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving Working Conditions Certified Medical Assistants work in a dynamic and often fast-paced environment. They may be required to stand for long periods, move and lift patients, and handle stressful situations with professionalism and composure. The nature of the job involves direct patient interaction, which requires a high degree of empathy and patience. Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

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3.0 years

0 Lacs

gurgaon, haryana, india

On-site

“Settlement and Reconciliation Analyst” Identify, monitor, and track variances to ensure resolution. Maintain supporting details for all reconciliations daily. Prepares bank and account reconciliation. Provides details and supporting entries for general ledger maintenance. Reconcile the client’s bank account daily. Ensure all transactions identified within the bank reconciliation are supported through the payment method, electronic banking files, and the client’s financial system of records. Ensure funds are transferred on a timely basis and ongoing reconciliations are maintained. Work under tight timeframes to ensure that reporting to client is completed within the SLA requirements. Performs other related duties as assigned. Requirements: Post-secondary education in accounting or finance preferred. Degree is mandatory need candidate based out of Accounts and Finance(BCOM Commerce and Accouning,Bsc accounts and finance) High School Diploma required. 3 years accounting experience in banking environment, accounts receivable position Fluent in English Strength in Microsoft Excel Proficient in all Microsoft Suite Applications Willingness to pursue continuous learning and self-development. Demonstrated ability to work within time constraints. Working knowledge of PCs and strong keyboarding skills Positive attitude and demonstrated ability to get along with others. Highly motivated with ability to work independently in a fast-paced environment. Demonstrated ability to implement change efforts. Previous experience in the financial sector an asset

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0 years

0 Lacs

mumbai metropolitan region

On-site

Company Description At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future. Job Description You will make sure our sports calendars are up to date: When does the next season of the Indian Super League start? When will the teams participating in the Ice Hockey World Cup announce their rosters? You are responsible for entering the correct league structures in our database. How do the play-offs work? Which teams will relegate from the league at the end of the season? You will ensure that club information is accurate at the start of the season. Have there been any changes to the name of the team or the venue they are playing in? Are all the logos still up-to-date? You will use our smart matching tools to process match schedules and team rosters. You will help coordinate daily checks on match schedules, results and standings. You will run quality checks on both competition-level and player-level data. You will help coordinate projects to expand our database of historical results. Qualifications A quality-focused individual with a high level of attention to detail. Able to work in a self-directed and fast-paced environment. Ready to work in a 24/7 operation, including evening / night and weekend shifts. An inquisitive and learning attitude, combined with intellectual curiosity, fuels a strong problem-solving approach. Logical thought process. You have excellent verbal and written communication skills in English. You have excellent computing and keyboarding skills. While you will become an expert in our specialized data entry applications, we do expect the basics to be in good shape. Good knowledge of Excel and Google Sheets is a bonus. Additional Information Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

Posted 4 weeks ago

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0 years

0 Lacs

mumbai metropolitan region

On-site

Company Description At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future. Job Description You will make sure our sports calendars are up to date: When does the next season of the Indian Super League start? When will the teams participating in the Ice Hockey World Cup announce their rosters? You are responsible for entering the correct league structures in our database. How do the play-offs work? Which teams will relegate from the league at the end of the season? You will ensure that club information is accurate at the start of the season. Have there been any changes to the name of the team or the venue they are playing in? Are all the logos still up-to-date? You will use our smart matching tools to process match schedules and team rosters. You will help coordinate daily checks on match schedules, results and standings. You will run quality checks on both competition-level and player-level data. You will help coordinate projects to expand our database of historical results. Qualifications A quality-focused individual with a high level of attention to detail. Able to work in a self-directed and fast-paced environment. Ready to work in a 24/7 operation, including evening / night and weekend shifts. An inquisitive and learning attitude, combined with intellectual curiosity, fuels a strong problem-solving approach. Logical thought process. You have excellent verbal and written communication skills in English. You have excellent computing and keyboarding skills. While you will become an expert in our specialized data entry applications, we do expect the basics to be in good shape. Good knowledge of Excel and Google Sheets is a bonus. Additional Information Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

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15.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Job Description – Process Executive Position Title Executive, Medbill Adjudication Function, Responsibility Level Operations, Executive Reports to Assistant Manager, Adjudication Span of Control Nil Location Noida Permanent/ Temporary Permanent Adjudication associate is responsible for timely and accurate payment of Medical Bills submitted by US based hospital and doctors. The process includes claim adjudication, checking compensability, invoice review and the validation of the details in other systems and determine/decide on the accuracy of the amount billed and/or the need for denial of the claim based on result of research. Associate would also need to liaise with claims handlers on need basis. Essential Functions Ensure that the process transactions are processed as per Desktop procedures Ensure that the assigned targets are met in accordance with SLA and Internal standards Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence Ensure adherence to established attendance schedules Managing calendars and e-mails Performance parameters Productivity Quality / Accuracy Attendance Schedule Adherence Any other essential function that may occur from time to time as directed by the Supervisor Primary Internal Interactions AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance CCEs (Team Members) for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required Subject Matter Expert for the purpose of work thread related issues and escalated transactions QCA for the purpose of feedback and audit Trainers for the purpose of Pre-process and Process training Primary External Interactions Escalation teams at the client end for the purpose of seeking clarifications & answering queries SME / Trainers at the client end for training Organizational Relationships Reports To: Assistant Manager Supervises : Nil Skills Technical Skills Good Computer navigation skills Good keyboarding speed MS Office proficiency Process Specific Skills Knowledge about the US Workers’ Comp. Insurance industry Knowledge about US Culture Soft Skills (Minimum) Good written skills Customer Service Focus Team work/ Managing Self / Adaptability Data gathering ability/ Eye for detail Soft Skills (Desired) Self disciplined and result oriented Ability to multi task Education Requirements Graduation (any stream) or diploma with a minimum of 15 years of education. Work Experience Requirements 0 to 6 year of professional experience in data entry with Insurance industry. Familiarity with workers’ compensation insurance or health insurance industry required. Experience in handling insurance claims will be added advantage along with knowledge of US Healthcare system.

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0 years

3 - 4 Lacs

Gurgaon

On-site

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. I. Job Summary This experienced position is part of a team responsible for the HR Organization’s reporting and analytics needs. Most specifically this position will be aligned with the HR Data Architecture team and will assist with creating the HR Organization’s data architecture within the Enterprise Data Warehouse (Snowflake). With experienced team members, may provide input for delivering data products both internal to the HR Organization as well as external to the broader organization at WM. Will be responsible for analyzing and interpreting data to define requirements for new or existing data pipelines as relates to HR data, understand meaningful patterns, and will work closely with the HR Data Architects to document the HR data lineage and provenance. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Monitor HR Reporting and Analytics daily tasks, troubleshoot data related issues and report to Data Management Team for resolution as needed Analyze requirements and translate to technical specifications Manage ETL pipeline tickets with cross-functional teams, reviews open cases and troubleshoots as needed Create test plans and test scenarios for ETL pipeline Execute unit/integration/acceptance testing Collaborate with data engineers, data architects and business stakeholders to ensure data quality and integrity Design and maintain data models that support business needs and assist as-needed with ad-hoc report requests Create and maintain documentation related to data models, data products, data catalogs, dataflow diagrams and transformation diagrams Create and maintain data definitions and data catalogs III. Supervisory Responsibilities No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance and/or training to coworkers. May lead project teams and/or plan and supervise assignments of lower level employees. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: Any Graduate Experience: Three (3) years of previous experience (in addition to education requirement). B. Knowledge, Skills and Abilities KSAsProficiency Strong project management and organization skills Critical thinking Adaptable Strong multi-tasking skills Execution mentality Self-starter Excellent written and verbal communication skills Strong analytical skills Ability to provide efficient, timely, reliable and courteous service to business partners General HRIS system experience Knowledge of HR data Strong Microsoft product experience Knowledge of data modeling, relationship database, data warehousing, database architecture, and SQL Knowledge on data stewardship/governance Strong troubleshooting and problem solving skills Some experience in business intelligence tools a plus (Power BI, Tableau) V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day; Required to exert physical effort in handling objects less than 30 pounds rarely; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely; Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; Normal setting for this job is: office setting. Must be available to work standard business hours, as well as be available to work non-standard hours in case of emergency (natural disasters, power outages, etc.). May need to attend after hours calls with the offshore team. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click "Apply.

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1.0 - 3.0 years

4 - 5 Lacs

Noida

On-site

Executives EXL/E/1452541 LegalNoida Posted On 15 Aug 2025 End Date 29 Sep 2025 Required Experience 1 - 3 Years Basic Section Number Of Positions 1 Band A1 Band Name Executives Cost Code G060101 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type Backfill Max CTC 400000.0000 - 550000.0000 Complexity Level Not Applicable Work Type Work From Office – Fully Working From EXL/ Client Offices Organisational Group Enabling Sub Group Legal Organization Legal LOB Legal SBU Legal Country India City Noida Center Noida - Centre 59 Skills Skill CONTRACT MANAGEMENT Minimum Qualification LL.B Certification No data available Job Description Contract Manager Essential Functions Perform organizational contract development and management Ensure contracts and proposals are properly entered into organizational database Ensure accuracy and appropriateness of contract text and attachments Review contractual performance of both parties to ensure compliance with terms Contribute in contract strategy meetings to identify issues and client requirements Develop standards for contracts Take ownership of project and run with them to completion Adhere to timelines and deliverables Identify, categorize, abstract and capture key information in the specified format Review different agreements for adherence to defined contract management position Administration of contract databases/repositories using contract management software or tools Participate in various domain & skill-enhancing trainings and development sessions Build and maintain effective relationships across various levels in different departments Participate in various trainings for overall professional development Ensure compliance with internal policies and procedures, external regulations and information security standards Skills Technical Skills Excellent understanding of contract management and good understanding of procurement concepts Strong analytical skills Excellent oral and writing skills Process Specific Skills Good exposure to contract management Experienced in drafting, summarization, synopsis creation, proof reading of documents Thorough understanding of contract terms and conditions from a meaning and implication standpoint Proficient in using desktop computer system, especially Microsoft Office package Soft skills (Desired) Proficient in legal knowledge and its application Eye for detail Proficient in English communication skills – written and spoken Expertise in MS Word, Excel, Power-point and good keyboarding speed Proficient in using the internet, web browsers, and search engines Experienced in creating process DTPs/SOPs Capable of working independently with least or no supervision Proficient in fostering a spirit of collaboration and team work Proficient in operational planning and process management Experienced in documentation and conformance with policies/compliances, including audit requirements Workflow Workflow Type L&S-DA-Consulting

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0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Contract Manager Essential Functions Perform organizational contract development and management Ensure contracts and proposals are properly entered into organizational database Ensure accuracy and appropriateness of contract text and attachments Review contractual performance of both parties to ensure compliance with terms Contribute in contract strategy meetings to identify issues and client requirements Develop standards for contracts Take ownership of project and run with them to completion Adhere to timelines and deliverables Identify, categorize, abstract and capture key information in the specified format Review different agreements for adherence to defined contract management position Administration of contract databases/repositories using contract management software or tools Participate in various domain & skill-enhancing trainings and development sessions Build and maintain effective relationships across various levels in different departments Participate in various trainings for overall professional development Ensure compliance with internal policies and procedures, external regulations and information security standards Skills Technical Skills Excellent understanding of contract management and good understanding of procurement concepts Strong analytical skills Excellent oral and writing skills Process Specific Skills Good exposure to contract management Experienced in drafting, summarization, synopsis creation, proof reading of documents Thorough understanding of contract terms and conditions from a meaning and implication standpoint Proficient in using desktop computer system, especially Microsoft Office package Soft skills (Desired) Proficient in legal knowledge and its application Eye for detail Proficient in English communication skills – written and spoken Expertise in MS Word, Excel, Power-point and good keyboarding speed Proficient in using the internet, web browsers, and search engines Experienced in creating process DTPs/SOPs Capable of working independently with least or no supervision Proficient in fostering a spirit of collaboration and team work Proficient in operational planning and process management Experienced in documentation and conformance with policies/compliances, including audit requirements

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2.0 - 3.0 years

2 - 3 Lacs

Gurgaon

On-site

Position Overview: As a PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst, you will play a critical role in ensuring compliance with AML/AFT regulations within the Credit Card Operations department. Reporting to the Supervisor, you will conduct investigative and assessment activities, working on reports and verifying information to identify and mitigate risks associated with money laundering and terrorist financing. This role offers a solid foundation for a career in Credit Card Operations, leveraging your experience in Risk Operations and/or Financial Services within a Call Centre environment. Position Details: Position: PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst Status: Full Time Hours: Rotational Shifts Department: Credit Card Operations Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Alert Review and Investigation: o Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). o Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). o Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: o Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. o Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: o Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. o Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: o Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: o 2-3 years of experience in AML operations or related fields. o 1-2 years of customer service experience is an asset. Skills and Competencies: o Strong understanding of AML/AFT legislation and regulatory requirements, including the Prevention of Money Laundering Act (PMLA). o Demonstrated analytical and problem-solving skills. o Proficiency in Microsoft Suite Applications (Word, Excel, PowerPoint). o Strong keyboarding skills and working knowledge of PCs. o Ability to work efficiently within time constraints and manage multiple tasks simultaneously. o High level of accuracy and attention to detail. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.

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