233 Keyboarding Jobs - Page 2

"Position Overview: Reporting to a Supervisor of Joint Recovery Processing, you will be part of a team performing financially based investigative and assessment activities. Drawing on your experience from Risk Operations/Financial Service roles within a Call Centre environment, the experience you obtain in this specialized position will provide you with a solid base for a career in Credit Card Operations. Position: Joint Recovery Processing / Chargeback Analyst Position Status: Full Time – Work from Office Hours of Work: Monday – Sunday 7:00am – 7:00pm EST Department: President’s Choice Financial Rate of Pay: Responsibilities: Provide exceptional customer service while responding to all inbound/outbound inquiries including, but not limited to; general inquires, chargeback cases, fraud cases, and online disputes. Respond to cardholder requests for information pertaining to the status of their dispute/fraud claim as it progresses through the case lifecycle. Effectively analyze and process Fraud/Dispute cases using the TDR case management system, while ensuring all internal service levels are met. Responsible for all phases of the chargeback lifecycle in accordance with the Association Rules and Regulations. Proactively manage and investigate potential fraud cases. Process system generated Retrieval requests ordering Cardholder initiated supporting documentation where appropriate. Process cardholder and non-cardholder-initiated disputes for monetary recovery to the cardholder or financial institution in the First Cycle Chargeback. Respond to all merchant challenges and assessing next steps in the Second Cycle Representment Challenge merchant rebuttals to continue the recovery process in the Third Cycle Chargeback Decisioning Pre-arbitration, Case Filing and Good-faith Collections Maintain a thorough understanding of all the Association Rules and Regulations and communicate to cardholders on such matters. Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team. Report on each fraud type as required. Adhere to established departmental escalation procedures, Quality Standard Guidelines defined by the client, and requirements and controls in relation to PCI compliance standards. Proactively manage and investigate potential fraud cases. Analyze data and utilize tools and resources to perform trending analysis in relation to fraud cases. Outbound contact with cardholders to verify the validity of the transaction or non-monetary activity where applicable. Co-operate with law enforcement agencies. Report customer feedback by adhering to established escalation matrix. Remain tactful and composed when handling conflict and stressful situations while maintaining high level of customer service and retaining goodwill. Mentor new employees on procedures and systems related to chargeback lifecycle. Adhere to Quality Standard Guides defined by the client. Adhere to requirements and controls in relation to PCI standards. Adhere to all service level agreements outlined by the client. Actively participate in team meetings, one on ones and coaching. Adhere to the NTT DATA Code of Conduct and NTT DATA Credit Card Standards. Requirements: Demonstrated analytical and problem-solving skills. Proficient in Microsoft Suite Applications. Excellent communication skills Personal qualities shall include adaptability, flexibility even-temperament, focused and reliability. Willingness to pursue continuous learning and self development. Demonstrated ability to work within time constraints. Working knowledge of PCs and strong keyboarding skills Positive attitude and demonstrated ability to get along with others. Demonstrated ability to implement change efforts. Excellent communication skills in English (listening/verbal/written) with emphasis on active listening, probing and negotiation skills – interpersonal skills are essential. Demonstrated ability to exercise judgment skills required in dealing with moderately complex situations. Minimum of 1-2 years of credit card and/or financial experience 1-2 years Customer Service experience an asset. Recoveries/chargeback experience within the financial services sector Association rules and regulations TS2/TCS knowledge considered an asset."

Req ID: 332081 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Banking Operations Associate to join our team in Gurgaon, Haryāna (IN-HR), India (IN). "Position Overview: As a Credit Analyst, you will be part of a team performing outbound calls and offline work, adjudicating credit, conducting thorough investigations on credit bureaus, and deciding on the customer's creditworthiness. Reporting to the Supervisor, Operations, this role offers a solid foundation for a career in Credit Card Operations. Position Details: Position: Credit Analyst Status: Full Time - Work from Office Hours: Monday - Friday, 9:00am - 8:00pm IST Department: President's Choice Financial Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Fraud and Credit Risk Review: o Review new applications for fraud and credit risk, making outbound calls for fraud and employment verification. o Analyze conversations with applicants in real-time to assess potential fraud risk. o Document and approve requirements based on analysis of credit policies. Credit Management: o Administer and control credit terms and limits. o Perform credit limit reviews, reinstatements, and account maintenance. o Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer's requirements and ability. Customer Interaction: o Communicate directly with applicants, adhering to brand standards. o Liaise effectively with other areas impacting the Credit Department. o Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: o Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. o Ensure high levels of accuracy in report maintenance and tracking. Qualifications and Requirements: Educational Background: o Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: o Previous experience reviewing and approving credit is an asset. o Minimum of 1-2 year of customer service experience. o Credit card experience required; credit and fraud experience is an asset. Skills and Competencies: o Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. o Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. o Ability to communicate tactfully with various levels of business management in a professional manner. o Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. o Demonstrated ability to implement change efforts. o Highly motivated with the ability to work independently in a fast-paced team environment. o Knowledge of PCs and strong keyboarding skills. o Proficiency in MS Word, Excel, and Outlook is an asset. o TSYS/ADM system knowledge is an asset. o Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department. " About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Technical Support work experience in BPO (Only International Voice Process) . Tests Used: V&A CAT 4.5 Competency based interview Skills and Capabilities Written communication Critical thinking Information ordering Multi- tasking Focus on accuracy Keyboarding skills

Technical Support work experience in BPO (Only International Voice Process) . Tests Used: V&A CAT 4.5 Competency based interview Skills and Capabilities Written communication Critical thinking Information ordering Multi- tasking Focus on accuracy Keyboarding skills

Responsibilities: Dedication to 80-20 overserve strategies and continuous improvement Collaborates with other teams to drive resolution/shipment on open order reports Handles internal & external customer inquiries, quotes & orders, utilizing established standard operating policies & procedures Responsible for building strong customer relationships and delivering customer-centric solutions. Support corporate initiatives designed to overserve our customers while providing an effortless customer experience Responsible for daily planning and prioritizing of work to meet commitments aligned with organizational goals Handles customer escalations, autonomously with first contact resolution when possible. Work with internal teams with a high sense of accountability and urgency Works with internal partners (Credit, Planning, Shipping, etc…) to drive resolution on customer- impacting issues Contributes to training initiatives within department & actively involved in providing input in the creation of Training Tools and Job Aids Escalation point for newer associates within customer care department Handles conflict situations effectively, with minimum assistance. Handles complex customer inquiries with expanded product knowledge Support Customer Service Team and Customers with advanced technical skills to troubleshoot issues and provide solutions. Works collaboratively with Engineering team to increase up-selling opportunities and verification of complex customer requests including ability to interpret CAD drawings Education, Experience & Skills Required: Polytechnic Diploma in Mechanical Engineering or Equivalent (undergraduate) or B.Sc in Business Administration or Equivalent or B.Com in Marketing or Equivalent 2 – 3 years of professional Customer Care / Inside Sales experience required Demonstrated proficiency in keyboarding skills, Ability to type approx. 45+ words per minute Exp. with business tools such as SharePoint, MS Teams, Windows Operating Systems required. Intermediate Excel Skills required Experience with Oracle &/or SAP (or other ERP systems) required CRM platforms such as Salesforce or Microsoft Dynamics Experienced required Experience navigating and utilizing corporate websites & eCommerce platforms required Consistently demonstrates patience and approachability with other team members Consistently demonstrates ability to work in a highly dynamic team and fast-paced environment with continuous challenges Consistently demonstrates situational adaptability and resourcefulness Excellent communication/interpersonal & organizational skills Excellent ability to manage daily workload About Regal Rexnord Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company’s electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company’s automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools. The Company’s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture. Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 24-Jul-2025 Job ID 11012 Description and Requirements Provides professional medical, technical, consulting advice, and recommendations in support of claims evaluation, investigation, and assessment for various claims-related departments, while managing assigned caseload of complex case applying specialized training and knowledge to the assessment of cases and acting as a resource on clinical and technical issues. Conducts complex research, review and analysis of medical records, treatment plans and claim information. Provides recommendations regarding claimants’ current potential functional abilities and develops goal-focused return-to-work plans. Assess training needs and creates, authors, and presents medical training to claim and business partner associates. Engages claimants, healthcare providers, employers, and customers to ensure strict adherence in determining functional abilities. Engages claimants, health care providers and employers in return to work potential and planning while coaching claim specialists on identifying and acting upon return-to-work potential. Creates effective requests for medical information which focus on clarifying medical restrictions and limitations and their impact on work functionality. Performs other related duties as assigned or required Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree (Medical) or diploma with a minimum of 15 years of education. Experience (In Years) Required Current RN licensure 4+ years of experience as an RN with Clinical/Ops Experience Preferred 7+ years Disability claims and/or clinical experience. Disability claims experience Preferred designations CCM (certified case management) and/or CDMS (certified disability management specialist). Technical Skills/other skills Computer navigation skills Excellent Keyboarding and data entry speed Knowledge about US Culture is preferred. Excellent verbal/written communication skills – should be able to read, interpret business documents. Excellent analytical and interpersonal skills Data gathering ability/ Eye for detail. Ability to comprehend and apply varied rules to multiple policies. Teamwork/ Managing Self / Adaptability Ability to work successfully and perform detail-oriented work in production driven environment. Excellent organizational skills Proven ability to meet quality and time standards. Ability to work on routine/standardized transactions. Possess strong knowledge of medical conditions, symptoms, and terminology. About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Req ID: 332081 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Banking Operations Associate to join our team in Gurgaon, Haryāna (IN-HR), India (IN). "Position Overview: As a Credit Analyst, you will be part of a team performing outbound calls and offline work, adjudicating credit, conducting thorough investigations on credit bureaus, and deciding on the customer’s creditworthiness. Reporting to the Supervisor, Operations, this role offers a solid foundation for a career in Credit Card Operations. Position Details: Position: Credit Analyst Status: Full Time – Work from Office Hours: Monday – Friday, 9:00am – 8:00pm IST Department: President’s Choice Financial Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Fraud and Credit Risk Review: Review new applications for fraud and credit risk, making outbound calls for fraud and employment verification. Analyze conversations with applicants in real-time to assess potential fraud risk. Document and approve requirements based on analysis of credit policies. Credit Management: Administer and control credit terms and limits. Perform credit limit reviews, reinstatements, and account maintenance. Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer’s requirements and ability. Customer Interaction: Communicate directly with applicants, adhering to brand standards. Liaise effectively with other areas impacting the Credit Department. Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. Ensure high levels of accuracy in report maintenance and tracking. Qualifications and Requirements: Educational Background: Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: Previous experience reviewing and approving credit is an asset. Minimum of 1-2 year of customer service experience. Credit card experience required; credit and fraud experience is an asset. Skills and Competencies: Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. Ability to communicate tactfully with various levels of business management in a professional manner. Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. Demonstrated ability to implement change efforts. Highly motivated with the ability to work independently in a fast-paced team environment. Knowledge of PCs and strong keyboarding skills. Proficiency in MS Word, Excel, and Outlook is an asset. TSYS/ADM system knowledge is an asset. Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department. " About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

Requirements Description and Requirements Provides professional medical, technical, consulting advice, and recommendations in support of claims evaluation, investigation, and assessment for various claims-related departments, while managing assigned caseload of complex case applying specialized training and knowledge to the assessment of cases and acting as a resource on clinical and technical issues. Conducts complex research, review and analysis of medical records, treatment plans and claim information. Provides recommendations regarding claimants’ current potential functional abilities and develops goal-focused return-to-work plans. Assess training needs and creates, authors, and presents medical training to claim and business partner associates. Engages claimants, healthcare providers, employers, and customers to ensure strict adherence in determining functional abilities. Engages claimants, health care providers and employers in return to work potential and planning while coaching claim specialists on identifying and acting upon return-to-work potential. Creates effective requests for medical information which focus on clarifying medical restrictions and limitations and their impact on work functionality. Performs other related duties as assigned or required Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree (Medical) or diploma with a minimum of 15 years of education. Experience (In Years) Required Current RN licensure 4+ years of experience as an RN with Clinical/Ops Experience Preferred 7+ years Disability claims and/or clinical experience. Disability claims experience Preferred designations CCM (certified case management) and/or CDMS (certified disability management specialist). Technical Skills/other Skills Computer navigation skills Excellent Keyboarding and data entry speed Knowledge about US Culture is preferred. Excellent verbal/written communication skills – should be able to read, interpret business documents. Excellent analytical and interpersonal skills Data gathering ability/ Eye for detail. Ability to comprehend and apply varied rules to multiple policies. Teamwork/ Managing Self / Adaptability Ability to work successfully and perform detail-oriented work in production driven environment. Excellent organizational skills Proven ability to meet quality and time standards. Ability to work on routine/standardized transactions. Possess strong knowledge of medical conditions, symptoms, and terminology. About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

E2open is the connected supply chain platform that enables the world’s largest companies to transform the way they make, move, and sell goods and services. We connect more than 400,000 partners as one multi-enterprise network. Powered by the network, data, and applications, our SaaS platform anticipates disruptions and opportunities to help companies improve efficiency, reduce waste, and operate sustainably. Our employees around the world are focused on delivering enduring value for our clients. Support Engineer - Bangalore Work Timings: 24/7(Rotational Shifts) Position Overview The Support Engineer is a member of e2open’s customer support team responsible for providing support to a diverse global customer base. Working directly with customers the Support Engineer is the primary point of contact for a wide variety of customer inquiries related to our products and services. Primary activities include issue diagnosis, troubleshooting, and incident management. The Global Support Engineer will use strong problem-solving skills combined with excellent communication and customer focus to maintain high levels of customer satisfaction. RESPONSIBILITES: Provide exceptional overall client experience to clients using time-sensitive, mission critical applications. Research, diagnose, and respond to client inquiries in an expeditious, thorough and professional manner. Ensure KPIs are met consistently to achieve customer experience excellence. Identify, select, and manage cases to work on; determine root cause resolution workflows and propose a solution to the customer. Write basic level SQL queries to identify and troubleshoot customer issues through analyzing a various factors and determining the best approach. Manage customer support to resolution knowing when to escalate issues and articulate the problem. Research bugs by reading code and interpreting where the code needs to be updated. Effectively communicate and interact with customers at all levels to understand the request and rapidly assess severity level. Ensure critical customer issues are addressed quickly and effectively by collaborating with Product Development, Professional Services, Cloud Operations, and Quality Assurance in a global environment. Be able to work independently and with cross functional teams to troubleshoot and resolve complex problems. Be proactive in identifying preventative measures and early warning mechanisms to reduce customer issues/escalations. Document all customer interactions in an internal case management system including a clear root cause and implemented solution. Build, maintain, and utilize support procedures and knowledgebase articles. Flexibility to participate in required shift work and/or off hours coverage for different time zones, including evening and weekend support for Severity 1 issues. Participate in on-call rotations as assigned Other tasks and activities as assigned QUALIFICATIONS AND EXPERIENCE: Candidate must possess a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent. 2-5 years of working experience is preferred. Excellent written and verbal communication skills, including ability to speak and write fluently in English. Excellent time management and organizational skills. High attention to detail and technical problem-solving/troubleshooting skills. Ability to work well both in a team environment and independently under minimal supervision. Comfortable working under deadlines and managing multiple priority customer cases. Preferred but not required: Functional and business process knowledge of the Logistics and Supply Chain industry, as well as experience with logistics, transportation, and shipping software. Basic understanding of ITIL, incident and problem management. Basic familiarity with software engineering. Ability to read programming code and familiarity with programming concepts a plus Technical skills: Working knowledge of Microsoft Office suite of tools – Excel, World, Outlook Experience with Salesforce.com or equivalent CRM software. BluJay Only 2 years experience in windows application support Good working knowledge of SQL, Microsoft SQL Server with working knowledge of Transaction SQL (T-SQL, Microsoft SQL) query knowledge Experience working with Microsoft Server OS Logistyx Only Good knowledge of SQL/MS-SQL Experience working with Microsoft Server OS 2 years experience with SOAP messaging, JSON, XML GTM Only Strong knowledge of SQL is required, aptitude test is administered Experience with messaging protocol such as XML Understanding of EDI concepts 2 years experience in windows application support JAVA experience (preferred, not required) PHYSICAL REQUIREMENTS: General office environment and responsibilities requiring: Extensive use of the computer which involves viewing a monitor and keyboarding for most of the workday. Placing and receiving phone calls. Occasionally moving and lifting objects up to 20 pounds. May require some travel as needed. E2open is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. E2open participates in the E-verify program in certain locations, as required by law. E2open does not accept unsolicited referrals or resumes from any source other than directly from candidates or preferred vendors. We will not consider unsolicited referrals.

Senior Executive EXL/SE/1429929 Insurance Property & CasualtiesNoida Posted On 22 Jul 2025 End Date 05 Sep 2025 Required Experience 2 - 5 Years Basic Section Number Of Positions 7 Band A2 Band Name Senior Executive Cost Code D014867 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 450000.0000 - 550000.0000 Complexity Level Back Office (Complexity Level 4) Work Type Work From Office – Fully Working From EXL/ Client Offices Organisational Group Insurance Sub Group Insurance Organization Insurance Property & Casualties LOB Back Office SBU Operations Country India City Noida Center Noida - Centre 59 Skills Skill MEDICAL BILLING MEDICAL CODING MEDICAL CASE MANAGEMENT NURSE PRACTITIONERS Minimum Qualification GRADUATE Certification No data available Job Description Basic Functions Employee will be involved in processing medical bills received from providers based out of US. Transaction processing requires special knowledge of healthcare terminologies and/or reasoning mindset. Productivity Accuracy Attendance Schedule Adherence Primary Internal Interactions Team: Assistant Manager / Lead Assistant Manager - Operations for reporting performance, clarifying concerns, and seeking feedback and support Manager for settling issues left unresolved by the Lead Assistant Manager / Assistant Manager Team members for seeking co-operation and clarification on process related matters and providing assistance and support when required SME/ Process Trainer for training as and when required Primary External Interactions Supervisors at client end for seeking clarifications and answering queries SMEs / Trainers at client end for training Organizational Relationships Reports To : Assistant Manager/Lead Assistant Manager Skills Technical Skills Good computer navigation skills, keyboarding skills Proficient in MS Office Understanding of P&C insurance, Claims Handling would be an advantage Process Specific Skills Sound knowledge of medical terminologies Good decision making skills Effectively balances quality, customer service and productivity standards Excellent problem solving & analytical skills Soft skills (Desired) Self-discipline Result orientation Adaptability Goal oriented Soft Skills (Minimum) Good written communication skills Listening and comprehension skills Questioning and Reasoning Skills Customer Service focus and escalation handling skills Ability to multitask, prioritize and manage daily work activities Education Requirements Graduate from a reputable university Work Experience Requirements Recon /Appeal: 12-60 months of work experience, preferably in P&C Insurance with U.S. Registered Nurse (RN) certification in a BPO/outsourcing environment with good oral and written communication. Registered nurses must have a nursing license issued by the state in which they work. To become licensed, nurses must graduate from an approved nursing program and pass the National Council Licensure Examination (NCLEX-RN) Workflow Workflow Type Back Office

Primary Responsibility Role primarily involves dealing with end customers via chat, responsibilities include answering customer / engineer queries related to the Smart metering and faults. Performance Parameters One plus chat concurrency / Average Handle Time Quality Assurance (Finished Product Quality ) Measurement of the customer service representative’s skills Authentication - Measurement of the customer service representative’s soft skills Attendance - dependability Schedule Adherence - punctuality First chat resolution Customer Experience - Measurement of the customer service representative’s skills Role Responsibilities Ensure that the process transactions are processed as per Desktop procedures Ensure that the assigned targets in accordance with SLA and any internal standard are met Manage engineer chats related to metering processes . Provide resolution by catering exceptions and update systems accordingly. Verifying customer details Provide relevant system generated information Ensure that the quality of the transactions is in compliance with predefined parameters as defined by Process Excellence Standards. Ensure adherence to established attendance schedules Ensure adherence to Company Policies and Procedures Ensure use of standard verbiage – use of short & effective statements. Resolve engineer queries in first contact itself Primary Internal Interactions AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance CCEs (Team Members) for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required. SME/ Process Trainer for the purpose of training as and when required. QCA and CEA for the purpose of training and audit. Minimum Qualification Total of fifteen (15) years of education including, at a minimum, (i) a degree from a university or Government-recognized private college degree program of three (3) years or more, or (ii) a diploma of three (3) years or more from a Government registered and nationally recognized educational institution providing diplomas in the hospitality, tourism or travel industry. Minimum Experience Domain knowledge Minimum 1 year of Webchat experience is must. Candidates with voice background & prior, web chat experience in preferable UK utilities domain will be preferred, or experience of Webchat/e-mailing process with more than 1 concurrency, flexi shift and weekend working is most desirable. Technical Skills Basic Knowledge of computers: Good Computer navigation skills, keyboarding skills Should be familiar with MS Office Typing speed must be between 30-35 wpm with 95% accuracy Soft Skills Required Skills: Good Spoken English Excellent written and verbal communication skills Ability to communicate correctly and clearly Good Problem Solving Skills Strong troubleshooting skills Ability to approach problems logically Ability to communicate correctly (grammatically and contextually correct) and clearly. CEF scores of B2 on both Written and Spoken English Desirable Skills Attention to detail Adaptable & Flexible Active Listening skills. Should show capabilities to drive a discussion Self discipline Learning and decision making Listening, Patience, and Action oriented

Basic Functions Employee will be involved in processing medical bills received from providers based out of US. Transaction processing requires special knowledge of healthcare terminologies and/or reasoning mindset. Productivity Accuracy Attendance Schedule Adherence Team Primary Internal Interactions Assistant Manager / Lead Assistant Manager - Operations for reporting performance, clarifying concerns, and seeking feedback and support Manager for settling issues left unresolved by the Lead Assistant Manager / Assistant Manager Team members for seeking co-operation and clarification on process related matters and providing assistance and support when required SME/ Process Trainer for training as and when required Primary External Interactions Supervisors at client end for seeking clarifications and answering queries SMEs / Trainers at client end for training Organizational Relationships Reports To : Assistant Manager/Lead Assistant Manager Skills Technical Skills Good computer navigation skills, keyboarding skills Proficient in MS Office Understanding of P&C insurance, Claims Handling would be an advantage Process Specific Skills Sound knowledge of medical terminologies Good decision making skills Effectively balances quality, customer service and productivity standards Excellent problem solving & analytical skills Soft Skills (Desired) Self-discipline Result orientation Adaptability Goal oriented Soft Skills (Minimum) Good written communication skills Listening and comprehension skills Questioning and Reasoning Skills Customer Service focus and escalation handling skills Ability to multitask, prioritize and manage daily work activities Education Requirements Graduate from a reputable university Work Experience Requirements Recon /Appeal: 12-60 months of work experience, preferably in P&C Insurance with U.S. Registered Nurse (RN) certification in a BPO/outsourcing environment with good oral and written communication. Registered nurses must have a nursing license issued by the state in which they work. To become licensed, nurses must graduate from an approved nursing program and pass the National Council Licensure Examination (NCLEX-RN)

Job Family EBO Accounts Receivable (India) Travel Required None Clearance Required None Job Posting What You Will Do The Senior Accounts Receivable Analyst performs account review and claims follow-up on outstanding accounts. Analyst is responsible resubmitting claims, contacting insurance companies, analyzing remittances and taking appropriate action on rejections and denials. Operational Responsibilities Review patient ledgers with outstanding charges and take next best action for follow up to collect balances. Verify insurance eligibility and update patient accounts based on client-specific SOPs Investigate claims status and next best action for open accounts via available insurance websites. Call insurance companies to investigate claims status, identify appeals action and next best action to resolve accounts. Identify claim denial trends or provider related issues that delay or reduce reimbursement. Meet or exceed targeted productivity levels on a daily/monthly basis Perform work with exceptionally high quality. Meet or exceed target quality levels. Commitment to work as a member of a team to meet and exceed client-specific SLAs. Shall understand and abide by the organizations’ information security policy and protect the confidentiality, integrity and availability of all information assets. Shall report incidents related to security of information to concerned authorities. What You Will Need Bachelor’s degree in a related field (BBA, B.Com, BSc, B Tech, etc) from an accredited college or university. At least 2 years of experience working in a revenue cycle with at least one year of experience working on A/R follow up processes (voice). Advanced understanding of US healthcare including Medicaid, Medicare, private insurance and basic medical & billing terminology. Excellent English language skills and verbal English skills with low to neutral accent. Strong organizational, quantitative and analytical skills. Strong problem-solving skills Excellent keyboarding skills Proficiency in Microsoft Office (Word, Outlook, Excel) What We Offer Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Senior Executive EXL/SE/1426815 Insurance Property & CasualtiesNoida Posted On 19 Jul 2025 End Date 02 Sep 2025 Required Experience 2 - 5 Years Basic Section Number Of Positions 3 Band A2 Band Name Senior Executive Cost Code D014867 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type Backfill Max CTC 450000.0000 - 550000.0000 Complexity Level Back Office (Complexity Level 4) Work Type Hybrid – Working Partly From Home And Partly From Office Organisational Group Insurance Sub Group Insurance Organization Insurance Property & Casualties LOB Back Office SBU Operations Country India City Noida Center Noida - Centre 59 Skills Skill COMMUNICATION ETHICS Minimum Qualification ANY GRADUATE Certification No data available Job Description Basic Functions Employee will be involved in processing medical bills received from providers based out of US. Transaction processing requires special knowledge of healthcare terminologies and/or reasoning mindset. Productivity Accuracy Attendance Schedule Adherence Primary Internal Interactions Team: Assistant Manager / Lead Assistant Manager - Operations for reporting performance, clarifying concerns, and seeking feedback and support Manager for settling issues left unresolved by the Lead Assistant Manager / Assistant Manager Team members for seeking co-operation and clarification on process related matters and providing assistance and support when required SME/ Process Trainer for training as and when required Primary External Interactions Supervisors at client end for seeking clarifications and answering queries SMEs / Trainers at client end for training Organizational Relationships Reports To : Assistant Manager/Lead Assistant Manager Skills Technical Skills Good computer navigation skills, keyboarding skills Proficient in MS Office Understanding of P&C insurance, Claims Handling would be an advantage Process Specific Skills Sound knowledge of medical terminologies Good decision making skills Effectively balances quality, customer service and productivity standards Excellent problem solving & analytical skills Soft skills (Desired) Self-discipline Result orientation Adaptability Goal oriented Soft Skills (Minimum) Good written communication skills Listening and comprehension skills Questioning and Reasoning Skills Customer Service focus and escalation handling skills Ability to multitask, prioritize and manage daily work activities Education Requirements Graduate from a reputable university Work Experience Requirements Recon /Appeal: 24 -60 months of work experience, preferably in P&C Insurance with Medbill Adjudication & Reconsideration Appeal background for US geography in a BPO/outsourcing environment with good oral and written communication Workflow Workflow Type Back Office

Basic Functions Employee will be involved in processing medical bills received from providers based out of US. Transaction processing requires special knowledge of healthcare terminologies and/or reasoning mindset. Productivity Accuracy Attendance Schedule Adherence Team Primary Internal Interactions Assistant Manager / Lead Assistant Manager - Operations for reporting performance, clarifying concerns, and seeking feedback and support Manager for settling issues left unresolved by the Lead Assistant Manager / Assistant Manager Team members for seeking co-operation and clarification on process related matters and providing assistance and support when required SME/ Process Trainer for training as and when required Primary External Interactions Supervisors at client end for seeking clarifications and answering queries SMEs / Trainers at client end for training Organizational Relationships Reports To : Assistant Manager/Lead Assistant Manager Skills Technical Skills Good computer navigation skills, keyboarding skills Proficient in MS Office Understanding of P&C insurance, Claims Handling would be an advantage Process Specific Skills Sound knowledge of medical terminologies Good decision making skills Effectively balances quality, customer service and productivity standards Excellent problem solving & analytical skills Soft Skills (Desired) Self-discipline Result orientation Adaptability Goal oriented Soft Skills (Minimum) Good written communication skills Listening and comprehension skills Questioning and Reasoning Skills Customer Service focus and escalation handling skills Ability to multitask, prioritize and manage daily work activities Education Requirements Graduate from a reputable university Work Experience Requirements Recon /Appeal: 24 -60 months of work experience, preferably in P&C Insurance with Medbill Adjudication & Reconsideration Appeal background for US geography in a BPO/outsourcing environment with good oral and written communication

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Benefits Administration Services Associate II Conduent Business Services- REMOTE Shift is Monday to Friday will be between 8 am to complete an eight-hour shift. Payrate during training $15.00/hr. for four weeks, $16.00/hr. after completion of training About the Benefits Administration Services role: As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems. Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients’ success. Requirements We’re looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have: Previous customer service and or call center experience (Retirement benefits a plus) Excellent communication skills Extensive experience with typing and keyboarding Great problem-solving skills Ability to effectively multi-task High school diploma, GED or college degree Experience working with healthcare and employer benefits is highly preferred. Ability to successfully complete a mandatory paid training program. Below is what you’ll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage! Apply to the role and provide your basic profile information (2 minutes) Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes). If you qualify for the role, a recruiter will reach out to discuss the opportunity! We offer excellent benefits (medical, dental, vision), a consistent work schedule, paid training, and a great work environment. We are currently NOT hiring in the following geographies: States: AK, CA, CT, HI, MA, IL, MT & NY. Metro Areas: MN- Minneapolis, IL- Chicago, NY- New York City, OR- Portland, MD- Montgomery County, WA- Seattle, Washington, DC, CO- Denver. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $16. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

We are seeking a passionate and knowledgeable Computer Teacher with expertise in Python programming and coding concepts to join our academic team. The ideal candidate will be responsible for teaching computer science fundamentals, programming skills, and guiding students in practical coding projects. Preference will be given to candidates with MCA or B. Tech in Computer Science . KEY RESPONSIBILITIES Teach basic computer literacy: hardware, software, keyboarding, and internet usage. Plan and deliver interactive lessons using visual aids, games, and practical sessions. Set up and maintain the computer lab with support from IT staff. Collaborate with other teachers to integrate technology into other subjects. Prepare students for school-level IT activities and competitions. Job Type: Full-time Pay: From ₹10,000.00 per month Schedule: Day shift Work Location: In person

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. I. Job Summary This entry level position is responsible for the configuration and support of software application systems within the People Organization. As part of the HR Technology team, provides fundamental technical and analytical support of HR foundational elements and structure that impact HR processes. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Monitors HR systems, open cases and reviews current processes to troubleshoot application related issues and answers system related questions. Performs process review analysis and provides documentation on current to future state. Continues to seek development on the job and through training. Makes required configuration changes according to documented requirements. Generally responsible for foundational workforce data structures such as job codes, positions, location tables, HR departments and other organizational structures and data fields. Considers impact of configuration of tables, data fields and foundational structures on downstream systems and integrations. Ensures data integrity and governance by supporting data imports and extracts and validating accuracy through reporting and queries. Reviews new software application products or new modules in existing applications. Provides fundamental day to day support and maintenance for system(s), preparation for releases, upgrades and/or patches through testing, reporting and analysis of changes. Executes unit, integration and acceptance testing. Working with the functional team, provides screen shots and system steps for testing and change management. Delivers simple reports and queries utilizing delivered software. Follows established data governance. Documents all configuration. III. Supervisory Responsibilities No supervisory duties. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: Bachelor’s Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience. Experience: No previous years of previous experience (in addition to education requirement). V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day; Required to exert physical effort in handling objects less than 30 pounds rarely; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely; Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; Normal setting for this job is: office setting. Must be available to work standard business hours, as well as be available to work non-standard hours in case of emergency (natural disasters, power outages, etc.). May need to attend after hours calls with the offshore team. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click "Apply.

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 17-Jul-2025 Job ID 10791 Description and Requirements Basic Function Responsible for processing transactions received from the Onshore team on a daily basis. Essential Functions 1. Process various transactions for Annuities and investments 2. Transaction processing using multiple applications 3. Verify all necessary documents and details before processing any transaction. 4. Understand and interpret the handwritten documents from US customers Primary Internal Interactions TL/ AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support as well as associate development. Manager for the purpose of settling issues left unresolved by the TL/AM and monthly evaluation of performance. Process Reviewer for the purpose of feedback and audit. Trainers for the purpose of pre-processing and process training. Primary External Interactions Process Subject Matter Expert for the purpose of seeking clarifications/ missing information. Organizational Relationships Reports To: Team Leader/ AM Supervises: None Skills Technical Skills Computer navigation skills Keyboarding and data entry Knowledge of MS Excel, Basic knowledge of MS Word, PowerPoint, Internet Process Specific Skills Call Center Experience would help Data entry skills Soft Skills (Mandatory) Good written and oral communication skills Strong understanding and comprehension of the English language Good Analytical, and problem-solving skills Very High Detail Orientation Ability to establish priorities and handle multiple assignments concurrently with minimal direction in an evolving, fast-paced work environment Team player Positive attitude Soft skills (Desired) Demonstrate ability to work independently and in a team environment Self-disciplined and results-oriented Education Requirements Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education. Work Experience Requirements Freshers for Associate Role and At least 1 year of relevant work experience for Sr. Associate Role About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Benefits Administration Services Associate II Conduent Business Services- REMOTE Shift is Monday to Friday will be between 8 am to complete an eight-hour shift. Payrate during training $15.00/hr. for four weeks, $16.00/hr. after completion of training About The Benefits Administration Services Role As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems. Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients’ success. Requirements We’re looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have: Previous customer service and or call center experience (Retirement benefits a plus) Excellent communication skills Extensive experience with typing and keyboarding Great problem-solving skills Ability to effectively multi-task High school diploma, GED or college degree Experience working with healthcare and employer benefits is highly preferred. Ability to successfully complete a mandatory paid training program. Below is what you’ll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage! Apply to the role and provide your basic profile information (2 minutes) Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes). If you qualify for the role, a recruiter will reach out to discuss the opportunity! We offer excellent benefits (medical, dental, vision), a consistent work schedule, paid training, and a great work environment. We are currently NOT hiring in the following geographies: States: AK, CA, CT, HI, MA, IL, MT & NY. Metro Areas: MN- Minneapolis, IL- Chicago, NY- New York City, OR- Portland, MD- Montgomery County, WA- Seattle, Washington, DC, CO- Denver. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $16. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

Requirements Description and Requirements Basic Function Responsible for processing transactions received from the Onshore team on a daily basis. Essential Functions Process various transactions for Annuities and investments Transaction processing using multiple applications Verify all necessary documents and details before processing any transaction. Understand and interpret the handwritten documents from US customers Primary Internal Interactions TL/ AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support as well as associate development. Manager for the purpose of settling issues left unresolved by the TL/AM and monthly evaluation of performance. Process Reviewer for the purpose of feedback and audit. Trainers for the purpose of pre-processing and process training. Primary External Interactions Process Subject Matter Expert for the purpose of seeking clarifications/ missing information. Organizational Relationships Reports To: Team Leader/ AM Supervises: None Skills Technical Skills Computer navigation skills Keyboarding and data entry Knowledge of MS Excel, Basic knowledge of MS Word, PowerPoint, Internet Process Specific Skills Call Center Experience would help Data entry skills Soft Skills (Mandatory) Good written and oral communication skills Strong understanding and comprehension of the English language Good Analytical, and problem-solving skills Very High Detail Orientation Ability to establish priorities and handle multiple assignments concurrently with minimal direction in an evolving, fast-paced work environment Team player Positive attitude Soft Skills (Desired) Demonstrate ability to work independently and in a team environment Self-disciplined and results-oriented Education Requirements Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education. Work Experience Requirements Freshers for Associate Role and At least 1 year of relevant work experience for Sr. Associate Role About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

E2open is the connected supply chain platform that enables the world's largest companies to transform the way they make, move, and sell goods and services. We connect more than 400,000 partners as one multi-enterprise network. Powered by the network, data, and applications, our SaaS platform anticipates disruptions and opportunities to help companies improve efficiency, reduce waste, and operate sustainably. Our employees around the world are focused on delivering enduring value for our clients. Business applications administrator POSITION OVERVIEW The Business Applications Administrator will play a critical role in the execution of E2Open's technology roadmap, along with the identification of opportunities for business process improvement. As a Business Applications System Administrator, the Business Application Administrator will be responsible for the day-to-day maintenance and support of the system including user provisioning, troubleshooting, scripting, reporting and similar. There is also the opportunity to collaborate with key stakeholders and teammates to evaluate business processes and implement solutions on impactful initiatives. The role will perform research and analysis on trends, patterns, and processes, as well as make data-driven recommendations to improve organizational efficiency. The Business Applications Administrator will have the opportunity to learn and work directly with best-in-breed enterprise applications and stakeholders in a global organization. RESPONSIBILITES: Administer system access and provide training to users on system functionality. Provide end user support and administration for key application functionality. Gather and document business requirements from critical stakeholders. Document business application workflows and solutions to inform functional and technical audiences. Manage configuration changes to: audit rules, fields, workflows, roles/permissions, forms, reports, and ensure a standard process and governance for these changes Design, implement, and support creative solutions to business problems by leveraging out-of-the-box application functionality and working with vendor partners on enhancements where needed. Provide technical context and help drive application direction, development, and enhancements in alignment with the application roadmap, business requirements, and firm strategy. Collaborate and coordinate execution of large and small projects in partnership with other business applications team members. Perform QA and testing of defined use cases in support of change management and deployments. Analyze and compare new solutions against documented business requirements for suitability in the E2open business applications ecosystem. Problem solve and use good decision-making skills to quickly overcome obstacles by understanding the appropriate level of urgency and business impact. Support deployment of changes outside of normal business hours as necessary to minimize disruption. Collaborate with business applications leaders to uphold best practices, change management strategies, and efficient and effective internal processes to drive continuous delivery. Other tasks and activities as assigned. AHA!/JIRA/Confluence Only: Administer and maintain product management tools such as Aha!, JIRA, and Confluence, ensuring they are functional, accessible, and updated to meet the organization's needs Regularly evaluate system performance and tool functionality to identify and implement improvements. Work with cross-functional teams to integrate product management tools with other organizational software to enhance operational cohesion. QUALIFICATIONS AND EXPERIENCE: Minimum 3 years of experience administering the relevant platform or technology Minimum 3-5 years of experience in the IT department Bachelor's Degree in Business, Information Systems, Computer Science, or related field, or equivalent experience Comprehension of and/or experience with data modeling and structures Enthusiasm for learning about new methodologies, systems, and solutions Demonstrated track record of attention to detail and meeting deadlines. Excellent oral and written communication skills. Preferred Skills: Experience in product operations, project management, or related role. Familiarity with product development lifecycle, and Agile methodologies. Experience working in a Supply Chain Logistics environment is a strong advantage Certifications in Business Applications or Project Management (e.g., PMP, ITIL, or Agile certifications). Experience with CRM tools, ERP systems, or cloud-based platforms like Salesforce, SAP, or Microsoft Dynamics. Technical Skills: Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook. Experience working with SQL. A HA!/JIRA/Confluence Only: Minimum 1-3 years of hands-on experience with Aha! admin roles and its product management features. Minimum 3 years of experience administering Jira in a business or enterprise environment. Minimum 1-3 years hands-on experience managing Confluence Cloud and/or Data Center, including space configuration, permissions, templates, and macros. AHA! Ability to translate business needs into technical configurations within Aha! to support product road mapping, release planning, and feature tracking. Proven experience in user provisioning, permissions, and configuration of account settings, and customizations Familiarity with integrating Aha! with tools like Jira, Azure DevOps, or Slack using APIs or middleware. Understanding of authentication protocols (e.g., SSO, SAML), data privacy, and access control best practices. Ability to diagnose and resolve application issues, manage vendor escalations, and support end users JIRA: Hands-on experience configuring and maintaining Jira (Cloud and/or Server), including workflows, custom fields, screens, permissions, and notification schemes. Ability to manage user roles, groups, and project configurations across multiple teams. Skilled in designing and implementing custom workflows, issue types, and automation rules to support business processes. Experience installing, configuring, and managing Jira plugins Confluence: Ability to manage user access, roles, and group permissions in alignment with organizational policies. Familiarity with customizing Confluence using CSS, HTML, and the Atlassian Marketplace apps PHYSICAL REQUIREMENTS: General office environment and responsibilities requiring: Extensive use of the computer which involves viewing a monitor and keyboarding for most of the workday. Placing and receiving phone calls. Occasionally moving and lifting objects up to 20 pounds. May require travel if needed. E2open is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. E2open participates in the E-verify program in certain locations, as required by law. E2open does not accept unsolicited referrals or resumes from any source other than directly from candidates or preferred vendors. We will not consider unsolicited referrals.

"Position Overview: As a Credit Analyst, you will be part of a team performing outbound calls and offline work, adjudicating credit, conducting thorough investigations on credit bureaus, and deciding on the customer's creditworthiness. Reporting to the Supervisor, Operations, this role offers a solid foundation for a career in Credit Card Operations. Position Details: Position: Credit Analyst Status: Full Time - Work from Office Hours: Monday - Friday, 9:00am - 8:00pm IST Department: President's Choice Financial Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Fraud and Credit Risk Review: o Review new applications for fraud and credit risk, making outbound calls for fraud and employment verification. o Analyze conversations with applicants in real-time to assess potential fraud risk. o Document and approve requirements based on analysis of credit policies. Credit Management: o Administer and control credit terms and limits. o Perform credit limit reviews, reinstatements, and account maintenance. o Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer's requirements and ability. Customer Interaction: o Communicate directly with applicants, adhering to brand standards. o Liaise effectively with other areas impacting the Credit Department. o Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: o Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. o Ensure high levels of accuracy in report maintenance and tracking. Qualifications and Requirements: Educational Background: o Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: o Previous experience reviewing and approving credit is an asset. o Minimum of 1-2 year of customer service experience. o Credit card experience required; credit and fraud experience is an asset. Skills and Competencies: o Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. o Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. o Ability to communicate tactfully with various levels of business management in a professional manner. o Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. o Demonstrated ability to implement change efforts. o Highly motivated with the ability to work independently in a fast-paced team environment. o Knowledge of PCs and strong keyboarding skills. o Proficiency in MS Word, Excel, and Outlook is an asset. o TSYS/ADM system knowledge is an asset. o Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department. "

Job Description – Process Executive Position Title Executive, WC EDM Support Function, Responsibility Level Operations, Executive Reports to Assistant Manager Span of Control Nil Location Pune Permanent/ Temporary Permanent As an associate / Sr. Associate in Claims Processing, your role is vital in ensuring accurate claim resolution in a dynamic, fast-paced environment that prioritizes exceptional customer service. This position requires a responsible for timely and accurate searching for correct details for exception documents and updated it. Associate would also need to liaise with claims handlers on need basis. Essential Functions Ensure that the process transactions are processed as per Desktop procedures Ensure that the assigned targets are met in accordance with SLA and Internal standards Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence Ensure adherence to established attendance schedules Managing calendars and e-mails Performance parameters Productivity Quality / Accuracy Attendance Schedule Adherence Any other essential function that may occur from time to time as directed by the Supervisor Primary Internal Interactions AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance CCEs (Team Members) for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required Subject Matter Expert for the purpose of work thread related issues and escalated transactions QCA for the purpose of feedback and audit Trainers for the purpose of Pre-process and Process training Primary External Interactions Escalation teams at the client end for the purpose of seeking clarifications & answering queries SME / Trainers at the client end for training Organizational Relationships Reports To: Assistant Manager Supervises : Nil Skills Technical Skills Good Computer navigation skills Good keyboarding speed MS Office proficiency Process Specific Skills Knowledge about the US Workers’ Comp. Insurance industry Knowledge about US Culture Soft Skills (Minimum) Good written skills Customer Service Focus Team work/ Managing Self / Adaptability Data gathering ability/ Eye for detail Soft Skills (Desired) Self disciplined and result oriented Ability to multi task Education Requirements Graduation (any stream) or diploma with a minimum of 15 years of education. Work Experience Requirements 0 to 6 year of professional experience in data entry with Insurance industry. Familiarity with workers’ compensation insurance or health insurance industry required. Experience in handling insurance claims will be added advantage along with knowledge of US Healthcare system.

Job Description – Process Executive Position Title Executive, Medbill Adjudication Function, Responsibility Level Operations, Executive Reports to Assistant Manager, Adjudication Span of Control Nil Location Pune Permanent/ Temporary Permanent Adjudication associate is responsible for timely and accurate payment of Medical Bills submitted by US based hospital and doctors. The process includes claim adjudication, checking compensability, invoice review and the validation of the details in other systems and determine/decide on the accuracy of the amount billed and/or the need for denial of the claim based on result of research. Associate would also need to liaise with claims handlers on need basis. Essential Functions Ensure that the process transactions are processed as per Desktop procedures Ensure that the assigned targets are met in accordance with SLA and Internal standards Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence Ensure adherence to established attendance schedules Managing calendars and e-mails Performance parameters Productivity Quality / Accuracy Attendance Schedule Adherence Any other essential function that may occur from time to time as directed by the Supervisor Primary Internal Interactions AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance CCEs (Team Members) for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required Subject Matter Expert for the purpose of work thread related issues and escalated transactions QCA for the purpose of feedback and audit Trainers for the purpose of Pre-process and Process training Primary External Interactions Escalation teams at the client end for the purpose of seeking clarifications & answering queries SME / Trainers at the client end for training Organizational Relationships Reports To: Assistant Manager Supervises : Nil Skills Technical Skills Good Computer navigation skills Good keyboarding speed MS Office proficiency Process Specific Skills Knowledge about the US Workers’ Comp. Insurance industry Knowledge about US Culture Soft Skills (Minimum) Good written skills Customer Service Focus Team work/ Managing Self / Adaptability Data gathering ability/ Eye for detail Soft Skills (Desired) Self disciplined and result oriented Ability to multi task Education Requirements Graduation (any stream) or diploma with a minimum of 15 years of education. Work Experience Requirements 0 to 6 year of professional experience in data entry with Insurance industry. Familiarity with workers’ compensation insurance or health insurance industry required. Experience in handling insurance claims will be added advantage along with knowledge of US Healthcare system.