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IT Operations Manager (Service Delivery) CtrlS

10.0 - 15.0 years

25 - 30 Lacs

hyderabad

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We are seeking a highly capable Operations Manager (SD) to lead and optimize our CRM, FCRT, Key Support, and Monitoring teams. The ideal candidate is an operational powerhouse-skilled in process improvement, cross-functional coordination, people leadership, and data-driven decision-making. This role requires a hands-on leader who can drive performance, streamline operations, and ensure exceptional service delivery across multiple functions. Experience Required: 10-15+ years of experience in Managed services, Service Delivery (SD), or Operations Management. Strong understanding of ITIL framework (ITIL certification preferred). Experience leading teams in a 24x7 managed services or support env...

Posted 1 day ago

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