As a Principal Consultant Client Services at Argano, you will play a critical role in shaping the direction of the Client Services family. Your main responsibilities will include managing and enhancing relationships with mid to large size clients to ensure their satisfaction, retention, and continued business with the company. You will be providing advanced technical support and configuration when requested, acting as a bridge between the client and Argano to ensure client needs are understood and met. Additionally, you will be implementing and testing enhancements and new functionality, setting strategic goals, leading client initiatives, and providing expert guidance to both clients and internal teams. Argano is currently seeking an Oracle Cloud Financials consultant for the Client Services practice. In this role, you will focus on guiding and assisting clients through day-to-day system support of all Oracle Cloud Financial modules. Your responsibilities will include working with the client team to resolve issues, troubleshoot, perform maintenance, and continue system enhancement to optimize business operations. You should have extensive knowledge and experience with Oracle Cloud Financial business processes. Key responsibilities for this role include maintaining regular communication with mid to large size clients, consulting with clients to provide cost-effective solutions, collaborating with project teams and client employees to develop and implement Oracle Cloud solutions, refining customer requirements, identifying and applying innovative approaches to problem-solving, analyzing current systems and data for new requirements, developing test scripts, coordinating User Acceptance Testing, working with Oracle to resolve service requests, and managing various phases of the system life cycle. You will also be responsible for overseeing client accounts, including contract renewals, upselling, and cross-selling products or services. Developing account plans to maximize value for both the client and Argano, ensuring high levels of client satisfaction, collaborating with clients to understand their business goals, working closely with internal teams to align client needs with offerings, preparing and presenting reports to management and clients, and providing strategic insights and recommendations to help clients achieve their goals. The ideal candidate will have a Bachelor's degree in a relevant field, with an MBA or relevant master's degree preferred, along with 5-10 years of Client Services experience or related field. You should have a minimum of 10 years of experience as an Oracle Functional consultant, with experience in implementing or supporting Oracle Cloud projects and upgrades. Additionally, experience with Oracle Financial modules such as General Ledger, Account Receivables, Fixed Assets, and others is required. Key qualifications include strong consulting experience, business analytical skills, experience guiding clients through business process improvements, accounting experience, ability to lead a team and manage multiple tasks, prior project management experience, excellent interpersonal and communication skills, proficiency in MS Office applications, willingness to travel as needed, and a proven track record of successful project management and client satisfaction. Key skills required for this role include client relationship management, strategic leadership, business development, innovation, advanced data analytics and modeling, client retention, presentations, team collaboration, and adaptability.,
As a Principal Consultant Client Services at Argano, you will play a crucial role in shaping the direction of the Client Services family. Your responsibilities will include managing and enhancing relationships with mid to large size clients to ensure their satisfaction, retention, and continued business with the company. You will provide advanced technical support and configuration as requested, acting as a bridge between the client and Argano to ensure that client needs are understood and met. In this role, you will be constantly implementing and testing enhancements as well as new functionality, setting strategic goals, leading mid to large size client initiatives, and providing expert guidance to both clients and internal teams. Argano is currently seeking an Oracle Cloud Financials consultant in the Client Services practice. Your focus will be on guiding and assisting clients through day-to-day system support of all Oracle Cloud Financial modules. You will work closely with the client team to resolve issues, troubleshoot, perform maintenance, and continue system enhancement to optimize business operations. Extensive knowledge and experience with Oracle Cloud Financial business processes are essential for this role. Your responsibilities will include maintaining regular communication with mid to large size clients to understand their needs, concerns, and feedback. You will consult with clients using in-depth knowledge of Oracle Financials Applications and industry best practices to provide cost-effective solutions to client business scenarios. Additionally, you will collaborate with project teams and client employees to develop, test, and implement Oracle Cloud solutions. Refining customer requirements, identifying innovative approaches to problem-solving, and leading various phases of the system life cycle will also be part of your role. In addition, you will manage and oversee client accounts, including contract renewals, upselling, and cross-selling products or services. Developing account plans, ensuring high levels of client satisfaction, collaborating with clients to understand their business goals, and providing strategic insights and recommendations will be key aspects of your responsibilities. You will work closely with internal sales, marketing, project managers, and other teams to align client needs with Argano's offerings and present regular reports to management and clients outlining key performance metrics and the status of client accounts. To be successful in this role, you should have a Bachelor's degree in a relevant field (such as Business Administration, Marketing, Economics, Finance, Engineering, etc.), with an MBA or relevant master's degree preferred. You should have 5-10 years of Client Services experience or in a related field, along with a minimum of 10 years of experience as an Oracle Functional consultant with experience in implementing or supporting Oracle Cloud projects and upgrades. Experience with Oracle Cloud Financial modules, CPA certification (or equivalent), strong consulting experience, business analytical skills, and excellent interpersonal and communication skills are required. Key skills required for this role include client relationship management, strategic leadership, business development, innovation, advanced data analytics and modeling, client retention, effective presentations, team collaboration, and adaptability. The ability to manage senior-level client relationships, provide visionary leadership, identify new business opportunities, demonstrate innovation, maintain client loyalty, and deliver high-impact presentations will be essential for success in this position.,