7 Kedb Jobs

Job Title: Application Monitoring & KEDB Support L1 Location: Chennai Role Summary: The Application Monitoring & KEDB Support (L1) engineer is responsible for proactive monitoring of business-critical applications, identifying incidents, performing initial troubleshooting, and maintaining Known Error Database (KEDB) documentation. The role ensures application availability, timely alert handling, and seamless coordination with L2/L3 support teams for issue resolution. Key Responsibilities: Monitor application dashboards, logs, and alerts using monitoring tools (e.g., Dynatrace, AppDynamics, Splunk, Nagios, etc.). Detect and acknowledge application performance issues or downtime in real-time. ...

Skills Required 3+ years of hands-on experience in L2 Application Support Enhancements for ARCS Well versed in ARCS Arch and Business processes of Reconciliation Hands on exp in resolving tickets and meeting SLA Ready to work 3pm to 12 midnight IST

Manage day-to-day Wi-Fi ops in Arista Cloud Vision Enterprise, inc. SSID setup, onboarding APs, authentication, and security Design and enforce FortiNAC policies for wired & wireless access Config Ruckus and Arista switches for VLANs, ACLs, dot1x/MAB Required Candidate profile Candidate with 7+ yr exp have the above skills Should be able to onboard in 0-15 days Must have L3 support exp for FortiNAC For Hyderabad office 5 days a week- work from office CTC upto 26 LPA

1. Effective Service Design against fully defined requirements covering both functional and non-functional elements 2. Overall planning, administration and management of Service Transition delivery 3. Manage and coordinate the Service Transition functions and act as the prime interface for management in terms of Service Transition planning and reporting 4. Making a final recommendation to the business and IT regarding the decisions to release and deploy into production 5. Developing and governing the IT route to production lifecycle 6. Ensuring all policies and procedures are followed throughout transition. 7. Manage all aspects of the end-to-end release and deployment of new or changed serv...

As a seasoned Problem Manager at UST based in Trivandrum, your primary responsibility will be to lead proactive and reactive problem management initiatives to minimize IT disruptions and enhance service stability. You will be required to identify root causes of issues, implement long-term resolutions, and drive continuous service improvement across enterprise IT operations. Collaboration with IT Operations, Service Management, Engineering, and Business Stakeholders will be crucial to align with ITIL best practices and ensure overall service reliability. Your key responsibilities will include conducting investigations into major and recurring incidents, performing trend analysis and post-inci...

The role of a Problem Management Administrator involves overseeing the Problem Management process within the IT department. This includes identifying root causes of incidents and recurring issues, implementing preventive measures, and collaborating with various teams to ensure efficient service delivery. The position requires strong analytical skills, technical expertise, and effective communication abilities. The Problem Manager is also expected to support the Service Level Management practice. Key Responsibilities: Lead the problem management process, including identifying, analyzing, investigating, and resolving root causes of incidents and recurring issues. Collaborate with incident mana...

Role Summary The Problem Manager is responsible for identifying, analyzing and managing problems within the IT environment to minimize the adverse impact of incidents and ensure the root causes are addressed. This role focuses on both reactive and proactive problem management, ensuring long-term stability and continuous improvement of IT services. Key Responsibilities Problem Management Manage the lifecycle of all problems from identification to root cause analysis and resolution. Lead problem investigations by coordinating with relevant technical teams and stakeholders. Develop and maintain known error records and the Known Error Database (KEDB). Ensure that recurring incidents are identifi...