KDM TELECOM SOLUTIONS PRIVATE LIMITED

Company Profile : KDM Telecom Solutions Pvt. Ltd. was founded in 2011. It operates as a manufacturer, wholesaler, and importer of mobile accessories and gadgets. Initially, KDM embarked on its journey in this industry through a wholesale channel model. However, as the landscape of mobile phones evolved with the advent of smart technology, KDM expanded its business model to include a channel network platform. Consequently, it established a robust network of dealers and distributors to cater to the changing needs of the market JD: · Conducting customer satisfaction surveys to understand what areas of the company's services need improvements · Dealing with customer issues and churning out an easy-to-follow solution · Helping customers choose the right product for their requirements and budget · Handling customer concerns and complaints in a timely manner · Informing customers of upcoming promotions or deals · Establishing a positive rapport with all clients and customers in person or via phone · Forming reports based on customer satisfaction statistics and helping their team to develop new skills · Fixing appointments based on the availability of customers and clients · Interacting with customers to ensure they have a desirable and shareable experience Company Website : www.kdmindia.in Location : Mumbai (Mumbai Central) Only Female Candidates Job Type: Full-time Pay: ₹300,000.00 - ₹400,000.00 per year Experience: total work: 4 years (Preferred) Work Location: In person