Borivali, Mumbai, Maharashtra
INR 1.08456 - 0.00252 Lacs P.A.
On-site
Full Time
Opening For the post of Front Desk ( Reception) with Real Estate Firm Job & Responsibilities Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome guests Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Monitor office supplies and place orders when necessary Keep updated records and files Take up other duties as assigned (travel arrangements, schedules etc.) Requirements Proven experience as front desk representative or relevant position Familiarity with office machines (e.g. fax, printer etc.) Knowledge of office management and basic bookkeeping Proficient in English, Marathi , Hindi (oral and written) Basic knowledge of MS Office (especially Excel and Word) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation Job Type: Full-time Schedule: Morning shift Education: Bachelor's (Required) Experience: eight: 5 years (Preferred) Language: English (Required) Hindi (Required) Job Type: Full-time Pay: ₹9,038.21 - ₹25,253.77 per month Experience: Microsoft Office: 1 year (Preferred) Front desk - Receptionist: 1 year (Preferred) total work: 1 year (Preferred) Language: English (Preferred) Work Location: In person
Borivali, Mumbai, Maharashtra
INR 0.15 - 0.5 Lacs P.A.
On-site
Full Time
Job description This position is responsible for building dedicated key account relationships with customers. Key Responsibility for CRM Executive : Should have good business communication skill-Oral and Written Highly Energetic, helpful, and cordial approach with abilities to meet customer requirements Should have a pleasing personality to interact with customer Creating customer delight experience while onboarding new customers Thorough knowledge of real estate processes of the customer lifecycle from start till end Ensure timely completion of tasks given by head of department and management Coordination with bankers, channel partners, internal team, and other departments Ensure timely receipts and scrutiny of the documents required for booking, allotment, NOC and agreement creation from the customers and To ensure that the collection targets are met. Coordinate for Preparing the Sale of Agreement and getting it stamped and Registered by coordinating with the clients and the consultant who does the Registration. Coordinating with bankers for initial approval of projects and coordinating with the Home Loans from the various banks or bankers agent. Follow up for the payments & documents that are due from the customers and maintaining excellent service quality at the point of inquiry and follow-ups. To ensure that all the records are properly maintained and easily accessible. To feed-in data in the appropriate system and report promptly on the shortfalls in inquiries that may lead to a shortfall in overall performance of the team. To ensure that follow-up schedules and deadlines are met, assist in providing the final possession of the flat to the buyers. Replying to customers via email, messages, etc. Key Skills for CRM Executive : Should be mature and well dress Minimum 1 year experience from Real Estate Industry Excellent communication Confident in approach Good computer knowledge and good at presentation Efficient and sincere towards the responsibilities undertaken in the job. Job Type: Full-time Pay: ₹15,000.00 - ₹50,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Borivali West, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Experience: total work: 3 years (Required) Work Location: In person
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