Kapil Soft Solutions

Job Title: System Administrator (with IT Development Support) Department: IT Infrastructure & Development Support Employment Type: Full-time Experience Required: 3–8 years (experience in system administration with development/DevOps exposure) Job Summary: We are seeking a versatile and experienced System Administrator with a strong foundation in IT infrastructure management, along with hands-on experience in supporting software development environments. This role combines traditional SysAdmin responsibilities (servers, networking, security, backups) with support for development workflows (CI/CD, cloud infrastructure, deployment automation, etc.). The ideal candidate will be responsible for managing servers, networks, cloud systems, DevOps pipelines, and ensuring smooth day-to-day IT operations for the development and business teams. Key Responsibilities: 1. Server & Infrastructure Management Install, configure, and maintain physical and virtual servers (Windows/Linux). Manage Active Directory, DNS, DHCP, email servers, and domain services. Monitor server performance, ensure uptime, and perform routine maintenance. 2. Networking & Security Maintain LAN/WAN infrastructure, firewalls, routers, switches, and VPN access. Ensure network security via firewalls, patch management, antivirus updates, and access controls. Respond to and investigate security incidents, and implement corrective actions. 3. IT Development Support / DevOps Tasks Set up and maintain development, staging, and production environments. Support CI/CD pipelines (e.g., Jenkins, GitLab CI, GitHub Actions). Assist developers in setting up local and remote dev environments. Deploy and manage web applications on cloud platforms (AWS, Azure, GCP). 4. Cloud & Virtualization Deploy and manage cloud instances (EC2, DigitalOcean Droplets, Azure VMs). Implement cloud services like S3, CloudFront, Load Balancers, Auto-Scaling Groups. Manage virtual machines and containers using Docker, VMware, or Hyper-V. 5. Backup, Recovery & Disaster Management Implement automated backup solutions and ensure data recovery mechanisms. Conduct regular disaster recovery drills. Maintain documentation of backup schedules and recovery procedures. 6. Software & License Management Install, update, and manage business-critical software across departments. Maintain software licensing compliance and perform regular audits. 7. Technical Support Provide Level 1/2/3 support for end-users including developers and other staff. Troubleshoot hardware, software, and network issues. Maintain an IT asset inventory and manage procurement of new hardware/software. 8. Documentation & Compliance Create and update SOPs, user manuals, and infrastructure documentation. Ensure compliance with internal IT policies and external standards (e.g., ISO, GDPR). Required Qualifications: Bachelor’s Degree in Computer Science, Information Technology, or related field. 3–8 years of experience in system/network administration, with exposure to development or DevOps. Relevant certifications preferred: Microsoft (MCSA/MCSE) Linux+ / RHCSA / RHCE AWS Certified SysOps Admin / Azure Administrator CompTIA Network+ / Security+ Technical Skills: Systems & Servers: Windows Server (2016/2019/2022), Linux (Ubuntu, CentOS, Debian) Active Directory, Group Policy, File Servers, Print Servers Networking: TCP/IP, DNS, DHCP, VPN, VLAN, Firewalls (Fortinet, pfSense, Cisco) Wi-Fi management and network segmentation DevOps & Cloud: CI/CD tools: Jenkins, GitHub Actions, GitLab CI, Bitbucket Pipelines Version control: Git, GitHub, GitLab Cloud platforms: AWS, Azure, GCP, DigitalOcean Scripting: Bash, PowerShell, Python (basic level) Tools: Docker, Kubernetes (optional), VMware, VirtualBox Monitoring tools: Nagios, Zabbix, Grafana, Prometheus Backup software: Veeam, Acronis, Rsync, Duplicati Soft Skills: Strong troubleshooting and analytical abilities Excellent communication and documentation skills Ability to prioritize tasks and manage time effectively Proactive mindset with a strong sense of responsibility Team player who can also work independently under minimal supervision Key Performance Indicators (KPIs): Server/network uptime percentage Average issue resolution time (ticket SLAs) Number of critical incidents handled successfully Backup success rate and recovery speed Deployment success rate and error reduction User satisfaction rating from internal teams Work Environment: May require occasional weekend or after-hours work for maintenance or deployments. Physical presence may be required at the data center or client site (if applicable). Should be comfortable working in a fast-paced, development-driven environment. Job Type: Full-time