My cooler master SMPS not working so I reached kaizen Then i submitted my invoice and basic details then have another SMPS same model …

It was a good experience to visit. I have gone here to replace my cosair ram and I got it replaced with a new one within 10min because it was in warranty. But I don't know about other items like psu etc. it's fully based on stock availability only. They are handling multiple brand like cool master, micron, zotac etc.

You have to wait for sometime if you are going for RMA or to claim warranty, it is a small place but does the job car cannot be parked

Poor customer service, the person who picked up the call.. Didn't even try to understand what im asking. He simply says bring the product

I visited this centre as there were Health issues in my Crucial 500GB SSD as per the SMART status after 8months of usage. …

Mentioned they will open at 9:30 i hav been waiting and they opened at 10:40. No proper response as they don't know how to treat customers very rude employees. No one near knows whether they r still running the business or not. A very bad experience over all

So poor experience. Worker so poor... Not get service

Thank you kaizen it ltd.

Company treats their people as assets, respectful to employees, customer first approach with focus on quality of service. Employees are empowered to take decisions.

Good IT Company with friendly environment