4253 Kaizen Jobs - Page 35

Description At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Key job responsibilities Essential Functions Defining , building and executing the delivery process from delivery station to customer address Ensure enough bandwidth in territorial delivery team to ensure peak time delivery management Engage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team. Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. Analysis of the data reports to identify performance bottlenecks and improve performance Implement the formal process control and process improvement mechanisms such as Kaizen Essential Skills Strong leadership capabilities and people management skills - Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs. Analytical Skills: Effectively analyse and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. Basic Qualifications Speak, write, and read fluently in English Bachelor's degree Experience with Microsoft Office products and applications Preferred Qualifications Experience in e-commerce, retail or advertising Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ATSPL - Maharashtra Job ID: A3038027

Description At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Key job responsibilities Essential Functions Defining , building and executing the delivery process from delivery station to customer address Ensure enough bandwidth in territorial delivery team to ensure peak time delivery management Engage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team. Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. Analysis of the data reports to identify performance bottlenecks and improve performance Implement the formal process control and process improvement mechanisms such as Kaizen Essential Skills Strong leadership capabilities and people management skills - Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs. Analytical Skills: Effectively analyse and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. Basic Qualifications Bachelor's degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Preferred Qualifications 1+ years of manufacturing or customer-facing environment experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ATSPL - Maharashtra Job ID: A3038036

Job Requirements Job Description Why work for us? Alkegen brings together two of the world’s leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we’re delivering products that enable the world to breathe easier, live greener, and go further than ever before. With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry’s most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways. Alkegen offers a range of dynamic career opportunities with globe-spanning reach. From production operators to engineers, technicians to specialists, sales to leadership, we’re always looking for top talent ready to bring their best. Come grow with us! Job Requirements We are seeking a Process Engineer to design, optimize, and scale critical operational workflows with a focus on efficiency, quality, and safety. This role collaborates across engineering, production, quality, and other support teams to enable seamless operations. Responsibilities Process Design & Optimization Design, develop, and continuously improve operational processes using tools like process flow diagrams (PFDs), simulations, and modelling software across all production stages. Performance Monitoring & Analytics Track and analyze key process metrics (e.g., OEE, yield, throughput), perform root-cause analysis, and implement targeted improvements. Troubleshooting & Continuous Improvement Apply methodologies like Six Sigma, Lean, and Kaizen to troubleshoot and drive process enhancements. Compliance Conduct risk assessments, enforce compliance with safety, environmental, and quality standards (e.g. IMS). Documentation & Training Create and maintain SOPs, work instructions, training guides, process criteria, and ensure knowledge is accessible. Cross-functional Collaboration Work closely with production, quality assurance, Engineering & other support functions to ensure smooth process integration and scalable production. KPI Management Tracking key performance indicators (KPIs) to identify areas for improvement and monitor the effectiveness of implemented changes. Improvement Project Managing projects related to process improvement, including timelines, budgets, and risk assessments. Drive Cost reduction culture and work on reducing the manufacturing cost. Qualifications/ Experience B. Tech Ceramic Technology / Chemical Engineering / Mechanical Engineering. B. Tech from Ceramic Technology would be an added advantage. 8-10 years of Process improvement experience in an industrial environment. Six Sigma Green/ Black belt certification. Strong analytical and problem-solving skills; data-driven mindset and comfort with statistical tools. Familiarity with Lean/Six Sigma, SPC, or Kaizen methodologies. Excellent written and verbal communication and cross‑team collaboration skills. Experience with process control systems, PLC automation and/or manufacturing execution systems beneficial. If you are interested in being part of a world class Talent function here at Alkegen then we would love to hear from you. At Alkegen, we strive every day to help people – ALL PEOPLE – breathe easier, live greener and go further than ever before. We believe that diversity and inclusion is central to this mission and to our impact. Our diverse and inclusive culture drives our growth & innovation and we nurture it by actively embracing our differences and using our varied perspectives to solve the complex challenges facing our changing and diverse world. Employment selection and related decisions are made without regard to sex, race, ethnicity, nation of origin, religion, color, gender identity and expression, age, disability, education, opinions, culture, languages spoken, veteran’s status, or any other protected class.

Description At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Key job responsibilities Essential Functions Defining , building and executing the delivery process from delivery station to customer address Ensure enough bandwidth in territorial delivery team to ensure peak time delivery management Engage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team. Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. Analysis of the data reports to identify performance bottlenecks and improve performance Implement the formal process control and process improvement mechanisms such as Kaizen Essential Skills Strong leadership capabilities and people management skills - Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs. Analytical Skills: Effectively analyse and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. Basic Qualifications Speak, write, and read fluently in English Experience with Microsoft Office products and applications Preferred Qualifications Bachelor's degree Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ATSPL - Karnataka Job ID: A3037941

Monitoring and evaluating inbound and outbound calls and emails according to the criteria set by the supplier in accordance with Client requirement. Documenting quality issues and performance measure for management review and providing information to assist in agent feedback and formal education processes and, Sharing results with Team Leads (and Operations Leader, if appropriate) to help provide individualized feedback to agents Provide Quality evaluation report to Client & track actions taken for improvement Perform transactional audit through recorded calls, remote or SBS, internal error checking, data scrubbings, calibration and Quality certification process. Qualifications: - Graduate/Post Graduate (Exception Needed if experience is more than 2years as QA) Proficiency in Microsoft Office packages (Word, Outlook, Excel); Excellent interpersonal and communication skills; High attention to detail and accuracy. The ability to: Analyze, validate and interpret data/reports; Multi-task, work under pressure and cope with high volumes of work; Cope with pressures and setbacks; Document problems and assist in their resolution; Document processes and identify areas for improvement; Adapt to change quickly, in a fast-paced environment; Prioritize and manage workflow Additional Points: - Open to Travel Having a Valid Passport

Skilled in tool selection,insert grades, and cutting data optimization Strong in G- code,M-Code & CNC programming Proficient in 2 axis to multi axis and sliding head CNC lathes Knowledge in lean, Kaizen & 5s practices Create programs(Fanuc, Siemens)

Production planning and Customer schedule adherence Manpower and Material planning as per Production/Delivery plan Training and development of Shopfloor associates and Lead team members Material stock accounting for Shopfloor Systematic Analysis of internal rejection & Customer complaints using Q-tools First Pass Yield improvement Analysis of rejection & problem solving Productivity and OEE improvement projects What we will offer you in the future Innovation and scope for growth International exposure Excellent working atmosphere What you bring with you for a future with us 5 to 8 years of experience as FLM Education Qualification: B.E. in Mechanical Engineering Automotive Industry experience Shift managing Knowledge on IATF system requirement Managing operators Knowledge on SAP production module

Associate Trainee Job Description As a person, you re a learner a natural leader someone who is always taking initiative to make things better and bring others along with you. You live your life in alignment with the highest values of integrity and quality, always ensuring your responsibilities become a long-term success story. In this role, you ll help us deliver better care for billions of people around the world. It starts with YOU. About You You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we re constantly exploring new ideas on how, when, and where we can best achieve results. In one of our Manufacturing roles, you ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications: Education: DiplomaFresher in Mechanical and Electrical Overall Safety Expectations: Follow all KC Safety rules and Guidelines. Take care of Own safety as well as others safety. Perform periodic safety observations to identify hazards and support in closing those. Report near miss, abnormal condition, and Unsafe act on timely manner. Follow risk assessment, work SOPs, LOTO Management, work permit, Emergency response plan, safety target, PCS, and other safety compliance. Overall Quality Expectations: Follow personal hygiene, workplace hygiene, all GMP (Good manufacturing practices) as per KC guidelines and QMS (Quality management system). Focus on actions keeping customer and consumer expectations at the center. Individual actions should contribute to delivering high quality product to the market. Quality Focused mindset to maintain the highest level of product quality from customer point. Team of Production Associates for Machine: Raw material & Packing Material preparation, loading, Splicing, and unloading activity at shift level. Material threading and routing with defined route and recheck product after material splicing. Machine troubleshooting for Breakdown, Quality Defects and Short stops. Conduct problem solving RCA periodically. Follow Machine and work area cleaning and maintain 5S of shop floor. Document all material traceability report, Production logbook and Packing Logbook and others. Perform real time variable and attribute checks for various product and packaging quality parameters. Record the results of quality inspection in quality system/ Software & other quality documents. Follow non confirming product handling quality guidelines to ensure only good products are shipped out. Segregate, recheck the products put on hold for quality reasons. Set and run the machine on center line, good run settings (GRS) and maintain all critical machine settings/equipment s to deliver safe product to the market. Achieve volume delivery KPI, OEE, Waste, other Performance KPI, Quality & Safety KPI. Perform Cleaning, Lubrication, Inspection and Tightening on machine for maintaining machine condition Follow all machine visual health checkup, Temperature checks, Vibration checks, Greasing and Oiling checks, Abnormal behavior checks and make plan to close abnormalities for continuous good performance. Perform Preventive & Predictive Maintenance periodically to maintain machine in better condition. Perform proper cleaning on holt melt application for increasing life span of part and better operational performance. Follow systematic replacement of spare parts (based on life cycle and condition) for breakdown free operation of Machine. Carryout pack count change, Product size change, Tier Change applying QCO (Quick changeover) Lean principle. Follow Data entry on timely manner for M/C downtime, Stops, Waste, Production and machine performance tracking in Different software and MIS system. Focus on Lean Manufacturing for reduction material and product waste and improving product quality. Apply Kaizen Principle, continuous improvement thinking and deliver benchmark performance in Safety, Quality, Productivity, Cost, and compliance KPIs. Quality Assurance Associate: Follow all Personal Hygiene, Plant hygiene, and pest control for maintaining good GMP. Perform all Quality testing for product verification. Follow Customer complaint procedure, Quality Defects of product & RMPM. Follow Real time inspection, Grade change inspection, Variable and attribute testing, Packing and Artwork checking. Document all Quality testing results in Quality software and such other soft/ hard copy records. Conduct periodic quality audits for critical control points, Quality systems, 5S and different parts of QMS (Quality Management System) Follow Product clearance procedure and Product hold protocol on timely manner. Perform Equipment calibration activity for better accuracy of Equipment. Mechanical Engineering Associate: Follow Store Inventory System for spare tracking, Issue spare to authorize person with defined procedure, maintain Reorder level based on criticality index- Cost, lead time, frequency. Perform overhauling activity of units and modules to make them ready for next use. Perform Stock count activity for stock matching, shift end spare issue and stock accuracy, 5S activity, store audit for findings and improvement. Hotmelt part refurbishment, Cleaning, Testing and make them ready as a spare. Ink jet Coding machine maintenance and repair from breakdown and make them ready for operation. Support in maintenance on machine during PM and changeover activity. Utility Associate: Utility and Electrical operation. Operation and maintenance of Utility and Electrical Transformer, HT, LT room, DG set, Compressor, Chillers, AHU, WTP, STP. Reports filling and preventive schedule follow and ensuring the equipment high. Support in Panels maintenance, Installation of new projects in the Mill. Ensuring the uninterrupted mill operation Safety firefighting system, pump room, understanding of UPS, VFD, Motors, maintaining Building Management System (BMS) and Energy Management System (EMS), cooling towers operation and maintenance To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role. In the meantime, please check out the careers website . Primary Location Sricity Mill Additional Locations Worker Type Employee Worker Sub-Type Regular Time Type Full time

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Order Management(Comms). Experience: 1-3 Years.

Do - Support process excellence initiatives and drive improvement projects. - Drive benchmarking and best practices deployment across accounts. - Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT/PCSAT risks. - Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. - Drive projects to improve and maintain the profitability of the process. - Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen on the process floors. - Drive standardization practices on the floor and ensure strict compliance in internal and client defined processes. - Monitor and drive compliance requirements through Internal Common Minimum standards (CMS), ISO 9001, etc. - Ensure all process metrics are met. - Lead quality report and dashboards. - Support in SOP and VSM creation. Mandatory Skills: IT Operations Management. Experience: 5-8 Years.

Mahindra Mahindra Limited. is looking for Assistant Manager Paint Shop to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

The SLP Manager at Amazon is responsible for protecting people, property, and inventory across Amazon s operations network. This role is pivotal in ensuring a safe and secure working environment by implementing global SLP standards, managing site-level loss prevention strategies, leading investigations, and supporting compliance with safety regulations. SLP Managers act as both strategists and executors, influencing operations and engaging cross-functional stakeholders to embed security best practices into Amazon s fast-paced environment. Leadership Influence: Ability to lead without authority, drive cross-functional collaboration, and influence stakeholders at all levels. Crisis Risk Management: Skilled in assessing risk, managing emergencies, and leading rapid response plans. Analytical Thinking: Strong data-driven approach to identify patterns in shrinkage, non-compliance, and safety issues. Operational Execution: Capable of driving end-to-end loss prevention initiatives, from root cause analysis to closure. Communication: Clear, concise, and proactive communication with internal and external teams, law enforcement, and leadership. Adaptability: Comfort operating in ambiguous, dynamic environments with high growth and changing priorities. Must Haves: Proven experience in security/loss prevention or law enforcement. Ability to conduct internal investigations and prepare reports. Strong stakeholder management skills. Working knowledge of EHS and compliance practices. Experience with security technology (CCTV, access control, alarm systems). Proficiency in data analysis (Excel, reporting tools). Good to Have: Industry certifications (ASIS CPP, PCI, CFE, etc.). Exposure to Lean Six Sigma or Kaizen methodologies. Understanding of supply chain and warehouse operations. Prior experience in tech-driven environments. Familiarity with regulatory frameworks (FSSAI, Factories Act, etc.). Compliance + Innovation: SLP Managers must navigate stringent compliance requirements while driving innovation and scalability. Geographical Distribution: Many roles are in remote or tier-2/3 locations, limiting the candidate pool. 24/7 Readiness: The role requires round-the-clock availability and a high tolerance for dynamic, high-pressure situations. Safety and Trust: They safeguard Amazon s most valuable assets its people and inventory while ensuring a safe environment for associates and customers. Operational Continuity: By minimizing risks and losses, they enable uninterrupted operations across fulfillment centers and last-mile delivery stations. Brand Reputation: They protect Amazon s brand by ensuring compliance with laws and ethical practices, and by acting swiftly in high-risk or high-visibility incidents. Scalability with Security: As Amazon scales rapidly, SLP Managers ensure that growth is matched with robust safety and security protocols. Culture Champions: They embed Amazon s Leadership Principles into on-ground operations, especially "Earn Trust," "Bias for Action," and "Ownership." A Day in the Life of an SLP Manager Review overnight incident reports, CCTV footage, and access logs. Conduct a site walk to check safety and security standards. Lead cross-functional meetings with Ops, HR, and Admin to address compliance, new threats, or risk mitigation strategies. Investigate a reported incident, interview associates, prepare reports, and escalate to legal or HR as needed. Analyze shrinkage data and anomalies from inbound/outbound processes. Plan and execute loss prevention audits. Respond to emergency calls, coordinate with local authorities, or manage on-ground crises (e.g., theft, fire, medical emergencies). Graduation with minimum 3 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory University degree level or equivalent through experience and professional certification. A minimum of 35 years in law enforcement or security-related profession. Extensive and up to date knowledge of security equipment and technology. Experience in managing or coordinating security investigations of complex nature. Knowledge of information security processes and systems. Experience in security auditing. Exposure to MNC culture and dynamics. Graduation with minimum 3 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory University degree level or equivalent through experience and professional certification. A minimum of 35 years in law enforcement or security-related profession. Extensive and up to date knowledge of security equipment and technology. Experience in managing or coordinating security investigations of complex nature. Knowledge of information security processes and systems. Experience in security auditing. Exposure to MNC culture and dynamics.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Prod Quality &Complaint Mgt.(Med Device) Experience : 3-5 Years.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Order Management-Level 1 Experience : 1-3 Years.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Retail Banking (PO) Experience : 1-3 Years.

Process Excellence Service Manager Exp- 4+ Years (Should be Green Belt Certified) Loc- Gurgaon & Mumbai Pkg- Upto 10 LPA Notice- 0 to 30 Days Nancy 8586914964 Nancy.imaginators7@gmail.com Required Candidate profile Skills- Process Excellence, DMAIC, Minitab, Poka Yoke, Improvement, CS Operations, BPO etc

Role Quality and Process Excellence Lead Do: Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Process Excellence initiatives for Large Engagements. Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen. Drive standardization practices and ensure strict compliance in internal and client defined processes. Ensure all process metrics are met. Lead consulting assignments and deliver business value to the customers through quality initiatives. Mandatory Skills: Geographic Info. Systems(Car support) Experience : 10 YEARS.

Role Quality and Process Excellence Lead Do: Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Process Excellence initiatives for Large Engagements. Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen. Drive standardization practices and ensure strict compliance in internal and client defined processes. Ensure all process metrics are met. Lead consulting assignments and deliver business value to the customers through quality initiatives. Mandatory Skills: Investment Banking(CLM) Experience : 5-8 Years.

Role: The purpose of the role is to provide assurance on the quality of deployment for the assigned accounts and support in establishing mechanisms that enhance and sustain customer satisfaction levels. The role is expected to support in enhancing customer advocacy by predicting and preventing customer escalations & dissatisfactions and drive a culture of continuous improvement in the assigned accounts. Do: Implement deployment quality strategy for the assigned Accounts Provide inputs in the development of strategy for the assigned accounts while considering the quality standards, client expectations, quality, and monitoring mechanisms Review and reallocate the priorities to align with the overall strategy of the line of business / business unit Quality control and Customer satisfaction Support the completion of Annual Customer Satisfaction survey by ensuring completion of survey by the account customers, representatives for various projects within the account. Ensure completion of survey and address any queries in a timely manner. Support in conceptualizing the action planning by communicating with clients and interacting with Delivery Managers, vertical delivery heads and service delivery heads Drive the account wise tracking of action planning identified for sustained CSAT in various projects. Drive the Quarterly pulse survey for selected accounts or projects for periodic check-ins. Support the Account Leadership teams for tracking and managing client escalation for closure. Early Warnings and Business partnership Drive the implementation of mechanisms for preventing client escalations / dis-satisfactions by creating an early warning system in DigiQ covering aspects like delivery quality, delivery schedule, resources constraints, financial issues (overloading of effort / over-run potential), productivity, and slippages on milestones. Participate in Monthly and Quarterly Business review along with Business and Account leadership to ensure adherence of defined quality processes, define new life cycle models and ensure gating processes are followed the projects within the accounts. Drive the upskilling of delivery teams on quality management tools, knowledge management and create mechanisms for sharing of best practices. Support the collection of metrics on the performance / health of process and regular publishing of compliance and metrics dashboards. Continuous Improvement Drive a culture of continuous improvement in the assigned accounts to ensure enhance efficiency and productivity of resources Create mechanisms between the projects in the account for sharing knowledge, quality issues, risk mitigation methods within the accounts to drive the continuous improvement Plan and drive year on year improvement goals in various projects by way of process streamlining & improvements and automation, leading to cost savings and / or efficiency Support the collection of metrics to show the improvements- efficiency / productivity improvement. Team Management Team Management Clearly define the expectations for the team Assign goals for the team, conduct timely performance reviews and provideconstructive feedback to own direct reports Guide the team members in acquiring relevant knowledge and develop theirprofessional competence Drive geography specific trainings for the quality team, designed basis the statutory norms that apply in different countries Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the tea Track team satisfaction scores and identify initiatives to build engagementwithin the team Mandatory Skills: Big Data Consulting. Experience: 5-8 Years.

Job Purpose Ensure the efficient flow of the production operations through scheduling, planning and monitoring of operations Coordinate the production workflow for one or multiple production streams Determine resources (human, equipment, raw materials) needed to cover the production demands Plan and prioritize operations to avoid delays and optimize performance Assign staff to production operations in collaboration with managers Develop production schedules and shifts and monitor job to ensure timely delivery Alert on potential issues and gather output information and results Prepare and submit status and performance reports You are meant for this job if: Bachelors Degree in production planning At least 10 years experience in production planning and/or at least 2 to 3 years of experience in a supervisory role. Skills

Responsibilities & Key Deliverables Able to Lead team of 8+ Officers and 100+ Manpower ,Establishing efficient manufacturing systems and technologies for superior competitive advantages.Responsible for driving operational cost reduction initiatives and establishing new product process technologies.Enhancing plant productivity by focusing on key performance indicators of manufacturing operations.Involved in facilitating Lean Production System. Handling internal and statutory audits.Managing QA process and ensure that Quality objectives are achieved, developing action plans for resolution of customer complaints with timely follow-up and reporting.Deploying industry best practices and achieving improved operating efficiency by using tools like poke-yoke, TPM, KAIZEN, etc Preferred Industries Manufacturing Automobile Tractor Education Qualification Bachelors of Technology in Mechanical; Diploma General Experience 12+ Critical Experience System Generated Core Skills Creative Thinking Consumer Focus Equipment Handling & Maintenance Failure Mode and Effects Analysis (FMEA) ISO 9000 - Quality Management ISO TS 16949 - Quality Management ISO/IEC 17025 Testing & Calibration OHSAS 18001 - Occupational Health & Safety Quality Control Standard Operating Procedure (SOP) Teamwork Total Productive Maintenance (TPM) System Generated Secondary Skills

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivitys R&D/Product Development Engineering Teams conceive original ideas for new products, introduce them into practice. They are responsible for product development, and qualification from market definition through production and release; assist in the qualification of suppliers for new products to ensure suppliers deliver quality parts, materials, and services for new or improved manufacturing processes; conduct feasibility studies, testing on new and modified designs; direct and support detailed design, testing, prototype fabrication and manufacturing ramp. The R&D/Product Development Engineering Teams provide all required product documentation including, but not limited to, Solid Model, 2D/3D production drawings, product specifications, and testing requirements. They create and modify detailed drawings and drafting or conceptual models from layouts, rough sketches or notes and contribute to design modifications to facilitate manufacturing operation or quality of product. Typical fields of expertise includematerials, mechanics and systems, electrical, optics, chemistry, software, automation systems, packaging, testing and measurement, and manufacturing of electrical, mechanical and electronic components, products, and their integration into systems. KEY RESPONSBILITIES: Experience1216 years in Test & Validation Engineering, preferably in sensors or high-reliability components and 4-5 years in a leadership role. Lead and manage Test Planning, Execution and reporting for Design Validation, Product Validation and Qualification Testing for sensor products, ensuring compliance with global standards and customer-specific requirements. Build a high performing team of test engineers and technicians to support validation programs globally. Collaborate with cross-functional product development teams (globally) to define and drive hands-on execution of test strategies, test plans and timelines aligned with NPD schedules with a strong flair for problem solving. Interpret and apply international and industry-specific standards such as IATF 16949, ISO 17025, ISO 13485, AEC-Q100/102/103, and customer-specific protocols. Analyze test data, derive insights, and implement corrective and preventive actions. Facilitate conflict resolution and decision-making across global cross-functional teams. Manage and mentor a high-performing team, fostering a culture of ownership, innovation, and continuous improvement. Ensure compliance with quality systems and regulatory frameworks across automotive, medical, and industrial sectors. Collaborate with global engineering, program management, and customer teams to ensure timely and cost-effective project execution. Champion lean practices, drive standardization, reuse of test methods across product lines, 5S, and Kaizen initiatives to optimize lab operations and reduce costs. Explore and implement advanced testing techniques and automation tools (e.g., LabVIEW, Python). Represent the BU in global forums, audits, and customer interactions with clear, concise communication. Ensure safe lab operations and adherence to EHS guidelines. Contribute to Capex planning, budgeting, cost tracking and KPI governance. Act as a key player in the strategic roadmap for lab automation, digital reporting and lab data management systems. Competencies Motivating Others Managing and Measuring Work Building Effective Teams SET Strategy, Execution, Talent (for managers)

WAKIN for a F2F interview on 21th July - 25th July between 10AM IST - 3:30PM IST at TDConnex , Greenbase Industrial and Logistics Parks, Hiranandani Parks, GB-180B, via, Thriveni Nagar, Vadakkupattu, Oragadam, Tamil Nadu 603204. Meet - Sanjay - HR Job Summary: We are seeking a skilled and detail-oriented Manufacturing Engineer to oversee and optimize the ultrasonic cleaning process used in our production line. The ideal candidate will ensure efficient, safe, and high-quality cleaning of parts/components through the ultrasonic cleaning systems. Key Responsibilities: Develop, implement, and optimize ultrasonic cleaning processes for metal, plastic, or composite components. Maintain appropriate cleaning chemicals, frequencies, power settings, and cycles for different product requirements. Collaborate with design, quality, and production teams to establish cleaning specifications and standards. Set up and validate ultrasonic cleaning machines and equipment. Monitor process performance and adjust parameters to ensure consistent cleanliness and minimal residue or contamination. Conduct root cause analysis and resolve issues related to cleaning defects or equipment malfunctions. Train operators and technicians on cleaning processes, maintenance routines, and safety practices. Maintain documentation for standard operating procedures (SOPs), work instructions, and quality reports. Work closely with the quality assurance team to meet internal and customer cleanliness standards (e.g., particle count, surface residue). Recommend improvements in process flow, equipment layout, and automation for increased efficiency. Coordinate with vendors for procurement and maintenance of ultrasonic cleaning equipment. Qualifications: Diploma or bachelor’s degree in mechanical engineering, Manufacturing Engineering, or related field. 2–5 years of experience in a manufacturing environment with exposure to cleaning or surface preparation processes. Hands-on experience with ultrasonic cleaning systems and related equipment (e.g., filtration, rinsing, drying units). Knowledge of cleaning chemistry, materials compatibility, and surface finish standards. Familiarity with ISO 16232, VDA 19 or other cleanliness evaluation standards is an advantage. Strong problem-solving, documentation, and communication skills. Experience with lean manufacturing and continuous improvement tools (5S, Kaizen, FMEA, etc.) preferred. Desirable Skills: Understanding of part contamination sources and mitigation. Familiarity with automation or robotics used in cleaning lines. Basic knowledge of PLC or control systems related to ultrasonic cleaners. Ability to interpret engineering drawings and cleanliness requirements. Job Types: Full-time, Permanent Benefits: Commuter assistance Food provided Health insurance Paid sick time Provident Fund Work Location: In person

WAKIN for a F2F interview on 21th July - 25th July between 10AM IST - 3:30PM IST at TDConnex , Greenbase Industrial and Logistics Parks, Hiranandani Parks, GB-180B, via, Thriveni Nagar, Vadakkupattu, Oragadam, Tamil Nadu 603204. Meet - Sanjay - HR Job Summary: We are seeking a skilled Lathe Manufacturing Engineer to oversee and optimize the operation, programming, and process development of CNC and conventional lathe machines. The candidate will be responsible for improving productivity, ensuring part quality, and supporting production through robust machining processes and tooling. Key Responsibilities: Develop and optimize CNC turning processes for precision components (tool paths, cycle time, surface finish, tolerance control). Create and modify CNC programs (Fanuc, Siemens, Mitsubishi, etc.) and validate first-off parts. Select appropriate tools, inserts, holders, and cutting conditions for turning operations. Conduct time studies and improve cycle time (CT) by adjusting RPM, feed rate, and depth of cut. Resolve machining issues including chatter, tool wear, runout, and dimension deviations. Collaborate with design, quality, and production teams to ensure manufacturability. Support new product development (NPD) by defining turning process plans and tooling. Implement best practices in workholding, tool life monitoring, and coolant management. Conduct root cause analysis for part defects and drive corrective actions. Support TPM and preventive maintenance schedules related to lathe equipment. Maintain detailed documentation ( SOPs, process sheets, inspection reports ). Required Skills: In-depth knowledge of CNC lathe operations (2-axis to multi-axis, sliding head, etc.) Hands-on experience with insert grades, tool selection, and cutting data optimization. Knowledge of G-code, M-code, and CNC programming. Experience with process improvement tools (Lean, Kaizen, 5S, etc.) Ability to interpret mechanical drawings, GD&T, and tolerance stack-up. Familiarity with inspection methods using Vernier, Micrometer, CMM, etc. Educational Qualification: Diploma / B.E. / B.Tech in Mechanical Engineering or Production Engineering Preferred Qualifications (Optional): Experience with Tsugami, Citizen, Star, or similar machines. Knowledge of CAM software (Espirit or Similar) Exposure to automation in turning (robot loading, bar feeder, etc.) Knowledge of ERP systems for job routing and tool tracking. Job Types: Full-time, Permanent Benefits: Commuter assistance Food provided Health insurance Paid sick time Provident Fund Work Location: In person

WAKIN for a F2F interview on 21th July - 25th July between 10AM IST - 3:30PM IST at TDConnex , Greenbase Industrial and Logistics Parks, Hiranandani Parks, GB-180B, via, Thriveni Nagar, Vadakkupattu, Oragadam, Tamil Nadu 603204. Meet - Sanjay - HR Job Summary: We are seeking an experienced and detail-oriented Manufacturing Engineer to manage and optimize the lapping process for achieving precision surface finish and flatness on critical components. The role involves development, troubleshooting, and continuous improvement of lapping operations to meet tight dimensional tolerances and surface quality specifications. Key Responsibilities: Develop and optimize lapping processes to achieve desired flatness, parallelism, and surface finish (e.g., Ra, Sa). Select appropriate lapping machines (single side), abrasives (diamond, aluminium oxide, SiO2 etc.), and consumables (lapping plates, slurries, carriers). Design and implement process parameters such as pressure, speed, slurry flow rate, and cycle time. Evaluate incoming component condition and define pre-lapping/post-lapping requirements. Create and maintain process documentation, SOPs, work instructions, and quality records. Troubleshoot lapping defects (e.g., scratches, waviness, taper, inconsistent finish) and implement corrective actions. Coordinate with QA to ensure part compliance to specifications using tools like surface profilometers, flatness gauges, and optical flats. Conduct trials and validations for new components and new product introduction (NPI). Work with suppliers for sourcing and maintaining lapping equipment and consumables. Drive continuous improvement projects to improve yield, reduce cycle time, and minimize rework. Train operators and technicians on process control, maintenance, and safety. Qualifications: Diploma or bachelor’s degree in mechanical engineering, Production Engineering, or related field. 2–5 years of hands-on experience in lapping or surface finishing processes. Strong knowledge of lapping machines (Lapmaster, Hyder or equivalent). Experience in working with tight tolerances for flatness (<5 μm), thickness, and Ra/Sa surface finish (<0.05 µm). Familiarity with surface measurement techniques (optical profilometers, interferometers, micrometers, dial indicators). Understanding of material removal rate (MRR) behaviour in fine finishing processes. Experience with hard-to-machine materials ( stainless steel, carbide, etc.) is a plus. Preferred Skills: Knowledge of CMP (Chemical Mechanical Polishing) or polishing processes is a must. Familiarity with lean manufacturing tools (5S, Kaizen, Root Cause Analysis). Exposure to working in cleanroom or high-precision environments (e.g., medical, optics, aerospace). Strong analytical, documentation, and communication skills. Ability to interpret engineering drawings, GD&T, and surface finish specifications. Job Types: Full-time, Permanent Benefits: Commuter assistance Food provided Health insurance Paid sick time Provident Fund Work Location: In person