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3.0 years

0 Lacs

New Delhi, Delhi, India

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Description Do you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customer and working backwards? If so, Amazon INGSF ACES is looking for an experienced leader with a strong record of achieving results. We are looking to hire an ACES Program Manager to join the team that redefines LPC & PH Hubs operation and help us build robust, efficient and sustainable processes & mechanisms for fulfilling UFF & Amazon Now spoke FCs . This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. ACES managers are focused on building & continuously refining processes & mechanisms made on behalf of Amazon customers, to drive into standardization efforts, act as liaisons with other departments, provide process skills & build capacity of UTR pers, provide SME support to UTR, Kaizen Events in their areas of expertise, and to run and coordinate cross-functional projects for successful implementation across INGSF LPC & PH. Key job responsibilities You will help drive innovation, test new ideas and ensure that best practices are being followed safely. Six key areas that you’ll always focus on include Safety, People, Quality, Customer Experience, Productivity, Costs and Environment. Supporting project execution working accross multiple function in the org. Should be able to amicably resolve issues during passionate discussions between various functions. Should be able to hold respective functions accountable for their deliverables. Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site, Be accountable for operational leadership by measuring performance, offering feedback, and providing development support. Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact. Strategic planning for the next three, six and twelve months, with a particular focus on peak-season planning. Write and articulate leadership updates, MBRs and QBRs. Establishes objectives and metrics for safety, quality, productivity, and customer experience Provide you team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. Basic Qualifications 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelor's degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements 3+ years of data analysis experience Preferred Qualifications Master's degree 3+ years of driving end to end delivery, and communicating results to senior leadership experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Experience of Six Sigma/ Lean analytical techniques Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A2971731 Show more Show less

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3.0 years

0 Lacs

Navi Mumbai, Maharashtra, India

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Description Do you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customer and working backwards? If so, Amazon INGSF ACES is looking for an experienced leader with a strong record of achieving results. We are looking to hire an ACES Program Manager to join the team that redefines LPC & PH Hubs operation and help us build robust, efficient and sustainable processes & mechanisms for fulfilling UFF & Amazon Now spoke FCs . This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. ACES managers are focused on building & continuously refining processes & mechanisms made on behalf of Amazon customers, to drive into standardization efforts, act as liaisons with other departments, provide process skills & build capacity of UTR pers, provide SME support to UTR, Kaizen Events in their areas of expertise, and to run and coordinate cross-functional projects for successful implementation across INGSF LPC & PH. Key job responsibilities You will help drive innovation, test new ideas and ensure that best practices are being followed safely. Six key areas that you’ll always focus on include Safety, People, Quality, Customer Experience, Productivity, Costs and Environment. Supporting project execution working accross multiple function in the org. Should be able to amicably resolve issues during passionate discussions between various functions. Should be able to hold respective functions accountable for their deliverables. Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site, Be accountable for operational leadership by measuring performance, offering feedback, and providing development support. Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact. Strategic planning for the next three, six and twelve months, with a particular focus on peak-season planning. Write and articulate leadership updates, MBRs and QBRs. Establishes objectives and metrics for safety, quality, productivity, and customer experience Provide you team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. Basic Qualifications 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelor's degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements 3+ years of data analysis experience Preferred Qualifications Master's degree 3+ years of driving end to end delivery, and communicating results to senior leadership experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Experience of Six Sigma/ Lean analytical techniques Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A2971731 Show more Show less

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0 years

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Bengaluru, Karnataka, India

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Description "ABOUT AMAZON We’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth. How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow. Overview Of The Role As an Operations I Manager, you will work with India leadership team to improve existing systems or processes, and reduce defects to serve Amazon’s customers better. You will be required to analyze data, interact with cross functional teams, recommend and pilot improvements that will help us serve our customers better, in line with our goal to be the Earth’s Most Customer Centric Company. Within Operations I Manager job family, you’ll be offered one of the key roles in operations: area manager, operations manager or station manager depending on business needs. Basic, preferred & demonstrated abilities remain same for all these job roles. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our India operations team. Are you ready to drive high-visibility, strategic, revenue generating projects as well as leverage Lean methodologies to lead operational process improvement initiatives? Are you willing to “roll up your sleeves” and get into the details that make Operations world class? Details of various roles within the Operations Manager I job family (As an Intern/FTE you will be placed at either of the below mentioned job titles). AREA MANAGER Working in fulfilment center or Sort Center where you will spend time on floor observing processes, doing audits, coaching associates, which requires - Walking in the fulfillment center and around area with great frequency Continual standing and/or walking Ability to work in construction /distribution environment that may be noisy, unlit, not airconditioned Able to access all areas of building (ascending and descending ladders, stairs, gangways) safely and without limitation Require extensive data analysis to identify trends and drive kaizen activities. Strong interpersonal skills to ensure operational success, as well as drive multiple initiatives, with a diverse set of stakeholders Participate in leadership review meetings like Daily deep dive, site business review and participate to take decisions on site improvement parameters Collaborate with stakeholders to continuously improve operational benchmarks & Inventory quality Ensure implementation of quality best practices like 5S Support, mentor, and motivate your hourly workforce Manage safety, quality, productivity, and customer delivery promises Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives OPERATIONS MANAGER Customer/seller service Contact Reduction Concessions – defect analysis, reduction and improving customer experience Shadowing seasoned manager on floor and adapting the knowledge of on floor operations to run and execute shifts independently. Methods to track and improve performance of partners (carriers and 3P partners) Transportation/supply chain issues pertaining to new geographies where Amazon has a potential marketplace Perform market and competitive analysis as required for different parameters in transportation. Develop operating plans to improve performance and monitoring and pilot them. Identify and prevent financial leakage when working with partners. Enhancing customer returns experience Drive process improvements to enhance the operational efficiencies or improve quality metrics in fulfillment centers/transportation/customer service/ seller service Analyze and create mechanisms to improve third party seller order fulfillment Improving fulfilment center processes and metrics by working with team members in retail, fulfilled by Amazon, customer service, transportation, etc. Data processing, supervising quality and continuous improvement STATION MANAGER Working in a Delivery station where you will spend time on floor observing processes, doing audits, coaching associates, which requires - Defining the transportation process from FC to delivery stations Provide practical inputs to Centralize routing team to optimize delivery process from delivery station to customer address. Ensure enough bandwidth in citywide delivery team to ensure peak time delivery management Conduct the performance appraisals of the station supervisors and mentor them for handling efficient operations Continuously improve the delivery process and attain a sustained level of delivery performance improvement Analysis of the data reports to identify performance bottlenecks and improve the performance Implement the formal process control and process improvement mechanisms such as Kaizen Continual standing and/or walking Communicate your team’s priorities and help your reports see how their work contributes to goals and makes a positive difference for your customers (where applicable). Key job responsibilities Roles And Responsibilities Responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound or Outbound)/ Sort centers/ Delivery stations. Additional responsibilities include managing and leading a team of Process Assistants, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center/ Sort centers/ Delivery stations. Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan. Sets / clarifies requirements and expectations for Process Assistants. Measures performance, provides feedback, and holds Process Assistants accountable for their performance and the performance of their functions. Leverages the Area Managers and Process Assistants by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives Able to address operational and personnel issues affecting functional area. Ability to lead a team of associates with support from seasoned managers. This will be a “physical/ on-floor” role where you will be expected to lead teams from Day 1 To serve our customers, our operations function 24X7, 365 days. Your role will warrant working in a roster that may include night shifts and your weekly offs might not be on a Saturday/Sunday. " Basic Qualifications Currently pursuing a bachelor’s degree in engineering (All Branches other than CS related & Circuit Branches) Preferred Qualifications Excel skills with experience handling Macros/Look-ups Course work related to supply chain management, production planning, and control Basic knowledge of Kaizen and LEAN methodology techniques Solid organizational and project-management skill Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A2877370 Show more Show less

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5.0 - 31.0 years

0 - 0 Lacs

Olpad, Surat Region

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Job application form: https://forms.gle/zYLmi7id4nLFViik8 Job Title: Production Manager 🔹 Department: Manufacturing / Operations 🔹 Location: Olpad - Surat 🔹 Reporting To: Senior Management / Plant Director 🔹 Job Summary: The Production Head will lead and manage all manufacturing activities of the plastic injection moulding unit. This role is critical to achieving daily, weekly, and monthly production targets while ensuring product quality, operational efficiency, cost control, and adherence to safety standards. The ideal candidate will bring strong technical knowledge, leadership acumen, and a continuous improvement mindset. 🔹 Key Responsibilities: 1. Production Planning & Management Develop and execute production schedules based on sales forecasts and inventory levels. Ensure optimal utilization of injection moulding machines, manpower, and material. Minimize machine downtime by coordinating with maintenance and tool room departments. Coordinate mould changes, production trials, and validations for new products or materials. 2. Process & Quality Control Ensure compliance with product specifications, quality standards, and customer requirements. Drive corrective and preventive action (CAPA) processes in collaboration with Quality Assurance. Optimize process parameters to reduce rejections and improve cycle times. Implement and monitor 5S, Kaizen, and lean manufacturing principles. 3. Team Leadership & Development Supervise and lead production supervisors, machine operators, and shift engineers. Foster a culture of accountability, discipline, and continuous skill development. Conduct regular team meetings, job training, and technical workshops. 4. Operational Excellence & Cost Control Continuously analyze production data to identify areas for process improvement. Reduce scrap, energy consumption, and material wastage. Monitor OEE (Overall Equipment Effectiveness) and implement improvement initiatives. Optimize inventory levels and ensure just-in-time (JIT) supply to minimize stock-outs. 5. Safety & Regulatory Compliance Enforce EHS (Environment, Health & Safety) standards and ensure compliance with all legal regulations. Conduct regular safety training and incident reviews. Maintain cleanliness and orderliness on the shop floor in compliance with ISO or similar standards. 6. Documentation & Reporting Maintain production records, downtime analysis, and monthly performance reports. Report key KPIs such as production output, cycle time, defect rates, machine utilization, etc. Support audits (ISO, customer, internal) with relevant data and documentation. 🔹 Required Qualifications: Bachelor’s Degree in Mechanical / Industrial / Production Engineering. MBA in Operations / Industrial Management (preferred but not mandatory). 🔹 Experience Required: Minimum 5-7 years of experience in a manufacturing environment, with at least 3 years in a supervisory or managerial role. Proven track record in Plastic Injection Moulding, especially in FMCG, automotive, or industrial products. Experience handling injection moulding machines (e.g., Haitian, Ferromatik Milacron, Toshiba, etc.) is highly desirable. Hands-on exposure to production planning software (ERP/SAP preferred). 🔹 Key Competencies: Strong knowledge of plastic moulding processes, machine troubleshooting, and mold management. Leadership and team-building capabilities. Analytical skills and attention to detail. Strong organizational and time-management skills. Good verbal and written communication in Hindi, and Gujarati. 🔹 Working Conditions: Full-time, on-site role at Olpad manufacturing facility. Willingness to work extended hours and weekends as needed to meet production deadlines. 🔹 Remuneration: Range: 35k to 60k - depending upon your experience and skills.

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4.0 - 8.0 years

5 - 9 Lacs

Pune

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Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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8.0 - 12.0 years

10 - 14 Lacs

Hyderabad

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About The Role _x000D_ Role Quality and Process Excellence Lead ? _x000D_ Do Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Process Excellence initiatives for Large Engagements. Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen. Drive standardization practices and ensure strict compliance in internal and client defined processes. Ensure all process metrics are met. Lead consulting assignments and deliver business value to the customers through quality initiatives. ? _x000D_ ? _x000D_ ? _x000D_

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4.0 - 8.0 years

4 - 7 Lacs

Hyderabad

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Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: User Acceptance testing. Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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7.0 - 12.0 years

9 - 17 Lacs

Kolkata

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About The Role : Role Quality and Process Excellence Lead Do Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Process Excellence initiatives for Large Engagements. Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen. Drive standardization practices and ensure strict compliance in internal and client defined processes. Ensure all process metrics are met. Lead consulting assignments and deliver business value to the customers through quality initiatives.

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5.0 - 10.0 years

7 - 14 Lacs

Hyderabad

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About The Role : Role: The technical consultant professionals will provide technical expertise to plan, analyse, define and support the delivery of technical capabilities for clients transformation, enhancement, advanced problem-solving skills and support projects. Do: Independently work as an expert in the respective SAP technical workstream for an SAP implementation/conversion/development/enhancement /support project High level design, detailed design and develop technical / integration solutions to meet those needs Work with clients to understand their business needs and processes Participate in technical and technology workshops to understand and deliver integration requirements Drive client discussions to define the integration requirements and translate the requirements to the technical solution Provide training and support to end-users Write technical specifications and test plan for development team to ensure test driven development Manage projects and timelines Provide expert support to various projects and delivery engagements as and when required Drive innovation/transformation agenda in large existing accounts, provide delivery Provide delivery support and escalation management Interaction with SAP and with party partners Deliver: No. Performance Parameter Measure 1.Job Knowledge Consider existing skill levels & measure cross skills & upskills acquired to remain current on new development in respective SAP Technical module 2.Customer Satisfaction As defined by clients SLAs 3.Manging change & Improvement Measure effectiveness in initiating changes, adapting to changes from old methods when they are no longer effective Measure overall adaptability/flexibility to move from one project to another project 4. Functional Leadership Measure effectiveness in accomplishing work assignments through subordinates; delegating & coordinating effectively 5. Customer Responsiveness Measure Responsiveness & courtesy in dealing with external customer, internal staff, teammates in courteous manner.

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1.0 - 3.0 years

4 - 7 Lacs

Bengaluru

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Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ? _x000D_ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? _x000D_ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? _x000D_ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? _x000D_ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Procurement(MDM)_x000D_. Experience1-3 Years_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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4.0 - 8.0 years

5 - 9 Lacs

Bengaluru

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Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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4.0 - 8.0 years

6 - 10 Lacs

Gurugram

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Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. JOB RESPONSIBILITIES To work on Private Equity / Real Estate / Hedge Fund Operations such as Fund / Financial Accounting - Book Keeping, Journal Posting, Preparation of Financial Statements. Management Fee Carried Interest and Expense Calculation & Posting. Capital Calls - Preparation of Capital Call memos, LC Opening, Follow Up with LPs for funding Distribution - Preparation of Distribution working, LP Memo Preparation, Fund Transfer Wire preparation, Repayment of LCs Reconciliation - Cash Reconciliation, Cash Tracking, Posting Entries, Cash reporting. Tracking of Capital transactions. Valuation - Valuation of Portfolio Investments. To prepare and submit Fund and Investor Reports accurately as per SLA To meet TAT and deliver error free services To work on partnership accounting Applications To strive to create a healthy and professional work environment in the team Display interpersonal skills in handling the day to day operations on the floor. Suggest and work on process improvements Idea Very good understanding of Financial Accounting Genaral understanding of Capital Markets Genaral understanding of Banking Genaral understanding of Private Equity / Real Estate / Hedge Funds Hands on experience of Private Equity / Real Estate / Hedge Funds systems Reasonable understanding of Private Equity / Real Estate / Hedge Funds processes such as Accounting, Investor Reporting, Capital Calls, Distribution, Financial Statements etc. Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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0 years

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Chennai, Tamil Nadu, India

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Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Have good knowledge in F&A world and experience of auditing, R2R/ GL accounting Drive & conduct audit compliance, robust root cause, remediation plans, ensuring adherence to contractually binding audit targets. Deliver sampling and stratification strategy based on Compliance checks, Financial processes (volume & Value mix) Errors, Customer priorities & Agent performance Ensure continued calibration to the quality framework Responsible for driving performance to meet all Quality metrics, including SLA baselining, predictive SLA monitoring & reporting. Facilitate Kaizen initiatives within the team. Accountable for customer complaint resolution process. Ensure Process documentation & sign off as per ISO standards & WNS Quality Assurance Playbook. Responsible for timely & accurate reporting, updates and business insights. Foster a spirit of continuous learning & collaboration across teams – career development, coaching & mentoring. Qualifications Commerce Graduate. Preferrable GB certified Show more Show less

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6.0 - 10.0 years

4 - 8 Lacs

Gurugram

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1. Lead consulting assignments and deliver business value to the customers through quality initiatives. 2. Support process excellence initiatives and drive improvement projects in a complex and fast paced environment. 3. Drive benchmarking and best practices deployment across accounts. 4. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. 5. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. 6. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. 7. Drive projects to improve and maintain the profitability of the process. 8. Leading and ensuring governance for Quality/ Process Excellence initiatives for Large Engagements. 9. Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen. 10. Drive standardization practices and ensure strict compliance in internal and client defined processes. 11. Ensure all process metrics are met. Educational Qualification: Graduate, BE/ B. Tech/ PG Certifications : Lean, Six Sigma Work Experience: 4+ year relevant & 6+ years overall experience Work Experience: 1. Excellence head with a demonstrated history of working in the outsourcing/offshoring industry. 2. Experience in managing Quality/ Process Excellence initiatives for Large Engagements. 3. Must have led/ driven six sigma and lean projects. 4. Hands on experience in driving large transformational programs involving process reengineering, analytics, automation etc. 5. Must have worked in cross functional teams and demonstrated ability to drive change in the process. 6. Excellent oral and written communication skills and should be able to manage internal stake holders as well as customers. 7. Well versed with MS Office Excel and PowerPoint, Minitab 8. PowerBi & GenAi past experience would be added advantage

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4.0 - 8.0 years

4 - 7 Lacs

Gurugram

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Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5.0 - 10.0 years

6 - 8 Lacs

Devanahalli, Bengaluru

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Job Summary Position is in Bangalore, Hands on Experience in Handling Production, Process Knowledge and Automobile industry experience with MNC culture exposure. Functional Competencies Strong leadership skills and potential to grow to bigger position Good English written and spoken communication and interpersonal skills, Good understanding and experience in lean production and world class manufacturing skills Knowledge of Local language (Kannada), Hindi & Tamil is desirable Education Diploma 08 to 12 Yrs. Experience, BE 5 to 8Yrs Experience. Mechanical/Automobile Additional education or training in Safety Previous Experience Minimum of 4 -6 yrs. of increasingly responsible production management experience. Experience in handling assembling process industry and ability to visualize and trouble shoot process related problems. Experience in multi-product, multi customer environment is must for this position Other Hands on Independently handling Experience Should be flexible for working in shifts Should be flexible to work for 6 days a week

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4.0 years

0 Lacs

Hyderabad, Telangana, India

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Description The Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon’s suppliers, invoice our customers and report financial results. Amazon is quickly building the Finance Operations capabilities in the healthcare industry by creating the Healthcare Finance Operations Services. As part of the Amazon Healthcare Global Finance Operations Services team, you will find yourself working with exceptionally talented and determined people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon HealthCare, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes in collaboration with Senior Management. The ideal candidate will not only have exposure to healthcare revenue cycle, including shared services functions (e.g. billing, collections, cash application) but also have exceptional customer obsessed skills to resolve complex dispute management and provide excellent customer service. They will be able to learn quickly and be willing to experiment with new ideas. Key job responsibilities Reviewing and investigating claims processing, verifying the proper payment of claims, and bringing insurance claims to full resolution through a combination of external third-party relationships and cross-functional communication and collaboration. Maintaining service level agreements regarding assigned accounts receivable tasks while ensuring timely resolution of all claims while prioritizing responsibilities, problem solving, and thinking critically as you perform your regular duties and accommodate other time sensitive tasks as they arise. Conducts regular review and follow up of accounts receivables, ensuring the timely resolution and payment of accounts. Utilizing multiple reports and worklists, ensuring that all claims are adjudicated correctly per the member's benefits, investigating claims that do not process as expected or for which we do not receive a determination, all while adhering to all applicable guidelines. Design, develop, and implement process improvements to prevent denials and reduce internal processing errors. Develop resource material that is accessible and shared by the team and assist in the development of training materials for denial management. Assist in the training of new hires in AR Finding and resolving market trends with specific payors, escalating where appropriate while utilizing root cause analysis to develop appropriate action plans. Omission of specific duties does not exclude them from this position if the work is similar, related or a logical assignment for this position Basic Qualifications Bachelor's degree in accounting and commerce (B. Com) Minimum experience of 4 years in Insurance Accounts Receivable in RCM space required Experience working in shared services environment with productivity targets Exposure to US healthcare and insurance landscape Experience with Medicare preferred Exceptional communication and interpersonal skills A proven track record of seeing projects through to completion, thorough follow through, and an ability to work independently with a strong attention to detail Proven ability to solve complex problems Driven to ask questions and find solutions Understanding of basic accounting principles and receivables management Proven ability to adhere to policies and procedures, as defined by leadership Preferred Qualifications 4+ Years experience with US healthcare and health insurance industry Experience with Medicare preferred Prior experience of at least 2 years in Insurance Accounts Receivable in primary healthcare setting preferred Has led or been part of a team that worked on a Six Sigma belt project / Kaizen / Lean projects Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ - H84 Job ID: A3003546 Show more Show less

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2.0 - 4.0 years

0 Lacs

Khed, Maharashtra, India

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Job Description Summary Responsible for production of Locomotive Bogie assembly. Shall be also responsible for Safety, Quality, Process tryouts and Developments, continual improvement projects, Kaizen, 5S, LEAN principles. Job Description Company Overview Working at GE Aerospace means you are bringing your unique perspective, innovative spirit, drive, and curiosity to a collaborative and diverse team working to advance aerospace for future generations. If you have ideas, we will listen. Join us and see your ideas take flight! Site Overview Our Multi-modal Manufacturing Facility (MMF) in Pune plays a crucial role in manufacturing key aerospace components, supporting not only India’s defense and commercial sectors but also global aviation supply chains. Our relationships with Indian suppliers, combined with our world-class local facilities and global reach, continue to shape India’s aerospace ecosystem. Roles & Responsibilities Knowledge of industry safety practices. Knowledge of MIG, TIG welding. Knowledge of heavy assembly. Ability to read blueprints and recognize drawing and specifications. Ability to use variety of tools and equipment. Aware of Material management, production planning and control. Responsible for Self-inspection as per the drawing/standard requirements. Responsible for production as per production plan. Ability to learn and work on various digital tools like MES, Oracle. Ability to use heavy machinery, such as Maini, cranes etc. Must comply to all EHS requirements & actively support EHS programs in the plant. Installations per drawings/ work instructions. Responsible for maintaining the quality standards. Maintaining healthy working atmosphere by 5S tools. Ideal Candidate The ideal candidate need to have proven ability production of Locomotive Bogie assembly. The candidate will be responsible for Safety, Quality, Process tryouts and Developments, continual improvement projects, Kaizen, 5S, LEAN principles. Required Qualifications First Class Diploma in Mechanical/Electrical. 2 to 4 Years of Experience in Engineering/Manufacturing industry. Highest Levels of Personal Integrity and Safety Mindset. Preferred Qualifications Ability to analyze problems, identify root causes and provide efficient solutions. Strong organizational skills, MS office skills. Knowledge of 5S, Lean and Six Sigma Methodology. Whether we are manufacturing components for our engines, driving innovation in fuel and noise reduction, or unlocking new opportunities to grow and deliver more productivity, our GE Aerospace teams are dedicated and making a global impact. Join us and help move the aerospace industry forward. Additional Information Relocation Assistance Provided: No Show more Show less

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3.0 - 8.0 years

2 - 4 Lacs

Noida, Greater Noida

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Roles and Responsibilities Conduct quality audits, inspections, and reviews to ensure compliance with industry standards and company policies. Identify areas for improvement through root cause analysis (RCA) and implement corrective actions using tools like Poka Yoke, Capa, and Kaizen. Develop and maintain documentation related to quality control processes, including procedures, checklists, and reports. Collaborate with cross-functional teams to resolve issues related to product defects or non-conformities. Desired Candidate Profile 3-8 years of experience in a manufacturing environment with expertise in 7QC, 5S, IPQA/IPQC, IATF 16949:2016 certification. Strong understanding of QC tools such as Vernier caliper, Micrometer, Height gauge; rejection analysis; reject handling process. Proficiency in MS Office applications for document preparation and record-keeping. Regards Aadhya Agrawal 8439753001

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0 years

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Bengaluru, Karnataka, India

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Description Job Description: At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking Team Lead for its Scheduling team. Essential Functions Defining, building and responsible for the execution of scheduling processes for different network requirements, from planning to execution. Coordinate with Finance, NDC, Ops, FC, SC and Projects team to matters related to Scheduling operations and manage stakeholders. Quick learner and adapt to changes from continuous improvement initiatives. Continuously improve the Scheduling process and attain a sustained level of performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. Analysis of the data reports to identify performance bottlenecks and improve the performance (Deep dive and root cause analysis) Implement the formal process control and process improvement mechanisms such as Kaizen Basic Qualifications Bachelor's degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Preferred Qualifications Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround Should have basic sql, python, ETL and advance excel knowledge. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ATSPL - Karnataka Job ID: A3003585 Show more Show less

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8.0 - 11.0 years

25 - 30 Lacs

Bengaluru

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Proven experience in Business Analysis within the domain of Non-Financial Regulatory Reporting (CFTC, EMIR, FCA, MIFID II, ASIC, MAS) Strong understanding of OTC derivative products across the asset classes. Demonstrated involvement in implementation and remediation of regulatory changes, with hands-on experience in conducting root cause analysis. Proficiency in mapping data lineage across various systems and platforms. Experience in implementing control frameworks using 3 rd party tools such as TriResolve, DUCO, Droit, Kaizen. Good understanding of global regulatory requirements and standards. Basic proficiency in SQL for data analysis and querying purpose. .

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6.0 - 8.0 years

8 - 12 Lacs

Pune

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Primary Skills: Graduate/Postgraduate in Engineering with 6-8 years of experience in implementing supporting Aveva MES solution. Have hands on experience in Aveva MES tools. Implementing an MES solution across 2-3 different clients. In depth understanding of Mfg operations as well as how MES integrates with ERP and underlying level 2 systems (e.g. SCADA etc.). Desirable Skills Strong AVEVA MES Experience mandatory

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3.0 - 5.0 years

11 - 15 Lacs

Hosur

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Job Title: Quality Systems Engineer Job Description: The Quality Systems Engineer is responsible for developing, implementing, and maintaining the quality management systems (QMS) across the plant and modular data center operations. This role will emphasize training teams on quality processes and implementing continuous improvement initiatives that ensure compliance with industry standards and customer requirements. The Quality Systems Engineer will drive a culture of quality through proactive problem-solving and collaboration across departments. Key Responsibilities: 1. Quality Management Systems (QMS) Implementation: - Develop, maintain, and improve the QMS in accordance with ISO 9001, AS9100, or similar standards. - Ensure all QMS processes are followed, updated, and effectively implemented across plants and modular data centers. - Monitor and audit compliance with internal and external quality standards. 2. Training and Development: - Lead the development and delivery of training programs for plant and modular data center personnel on QMS, quality standards, and industry best practices. - Provide training on root cause analysis, corrective actions, and quality tools (FMEA, 5 Whys, 8D, etc.). - Conduct regular training to upskill employees and ensure a strong understanding of quality systems and their implementation. 3. Continuous Improvement: - Work with cross-functional teams to drive continuous improvement initiatives aimed at reducing defects, rework, and scrap. - Use tools like Kaizen, Lean Six Sigma, and statistical process control (SPC) to identify and implement process improvements. - Participate in Kaikaku or other large-scale process re-engineering projects to improve quality. 4. Problem Solving and Root Cause Analysis: - Lead problem-solving teams to investigate quality issues, identify root causes, and implement effective corrective and preventive actions. - Track the effectiveness of corrective actions and ensure lessons learned are incorporated into the QMS. 6. Document Control and Reporting: - Manage the documentation of quality processes, procedures, and work instructions within the QMS. - Report on quality performance metrics, including non-conformances, scrap rates, customer returns, and supplier quality issues. 7. Internal and External Audits: - Lead and support internal audits to ensure adherence to the QMS and prepare for external audits (e.g., ISO certification). - Coordinate with external auditors and regulatory agencies as required. Key Qualifications: - Bachelors degree in Engineering, Quality Management, or related field. - 3-5 years of experience in quality systems engineering, pref

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2.0 - 3.0 years

1 - 5 Lacs

Chennai

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Hog Projects is looking for Jr. Engineer to join our dynamic team and embark on a rewarding career journey. Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems Reviewing existing products or concepts to ensure compliance with industry standards, regulations, and company policies Preparing proposals for new projects, identifying potential problems, and proposing solutions Estimating costs and scheduling requirements for projects and evaluating results

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1.0 - 3.0 years

2 - 4 Lacs

Ahmedabad

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ManekTech is looking for Appointment Setter to join our dynamic team and embark on a rewarding career journey Schedule and confirm appointments with clients and stakeholders. Maintain accurate records of appointments and client interactions. Follow up with clients to ensure appointment attendance. Provide information and support to clients regarding appointments. Collaborate with sales and customer service teams to coordinate appointments. Prepare and present appointment reports to management. Resolve any issues or disputes related to appointments.

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Exploring Kaizen Jobs in India

Kaizen, the Japanese concept of continuous improvement, is becoming increasingly popular in the job market in India. Companies across various industries are looking for professionals who can drive efficiency and innovation through kaizen principles. If you are a job seeker interested in pursuing a career in kaizen, this article will provide you with valuable insights into the job market in India.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Pune
  4. Chennai
  5. Delhi

These cities are known for their vibrant job markets and actively recruit professionals with expertise in kaizen practices.

Average Salary Range

The average salary range for kaizen professionals in India varies based on experience and location. Entry-level positions can expect to earn between INR 3-5 lakhs per annum, while experienced professionals can command salaries upwards of INR 10 lakhs per annum.

Career Path

In the field of kaizen, a typical career path may include roles such as Kaizen Coordinator, Kaizen Specialist, Kaizen Manager, and eventually, Kaizen Director. As professionals gain experience and expertise in implementing continuous improvement strategies, they can progress to higher levels of responsibility and leadership within organizations.

Related Skills

In addition to expertise in kaizen principles, professionals in this field are often expected to have skills such as project management, data analysis, lean manufacturing, and quality management. These complementary skills enable individuals to drive successful kaizen initiatives and make a significant impact on organizational performance.

Interview Questions

  • What is the difference between kaizen and other continuous improvement methodologies? (medium)
  • Can you provide an example of a successful kaizen project you led in your previous role? (advanced)
  • How do you ensure employee engagement and buy-in during the implementation of kaizen initiatives? (medium)
  • What tools or software do you use to track and measure the impact of kaizen projects? (basic)
  • How do you handle resistance to change when implementing kaizen practices in an organization? (medium)
  • Can you explain the PDCA cycle and its importance in kaizen methodology? (advanced)
  • How do you prioritize improvement opportunities when initiating a kaizen project? (medium)
  • What role does leadership play in sustaining a culture of continuous improvement through kaizen? (advanced)
  • How do you measure the success of a kaizen project? (basic)
  • What are some common challenges faced during the implementation of kaizen initiatives, and how do you overcome them? (medium)
  • Explain the concept of "Gemba Walk" and its significance in kaizen practices. (medium)
  • How do you ensure that kaizen practices align with the overall business strategy of an organization? (advanced)
  • What are some key performance indicators (KPIs) that you would track to assess the effectiveness of a kaizen project? (medium)
  • Can you discuss a time when a kaizen initiative failed, and what did you learn from that experience? (advanced)
  • How do you involve cross-functional teams in the kaizen process to drive collaboration and innovation? (medium)
  • What role does employee training and development play in the success of kaizen initiatives? (basic)
  • How do you stay updated on the latest trends and best practices in kaizen methodology? (medium)
  • Describe a situation where you had to challenge the status quo to drive continuous improvement within an organization. (advanced)
  • How do you establish a culture of experimentation and learning within a team to foster continuous improvement? (medium)
  • Can you provide examples of key performance indicators (KPIs) that are commonly used to measure the success of kaizen initiatives? (basic)
  • How do you ensure that kaizen projects are aligned with the values and goals of an organization? (medium)
  • What role does data analysis and visualization play in driving continuous improvement through kaizen practices? (medium)
  • How do you foster a sense of ownership and accountability among team members for kaizen initiatives? (basic)
  • Explain the concept of "5S" and its importance in implementing kaizen practices in a workplace. (medium)

Closing Remark

As you prepare for interviews and navigate the job market for kaizen roles in India, remember to showcase your expertise in continuous improvement, problem-solving skills, and ability to drive organizational change. By staying informed about industry trends and best practices, you can position yourself as a valuable asset to companies looking to implement kaizen principles for sustainable growth and success. Good luck!

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