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Care Engineer Nokia

8.0 - 10.0 years

0 Lacs

india

On-site

Job Description In this role with your advanced technical and product support knowledge you will thrive in the Care service delivery team. In this global, 24x7 support environment, you will take ownership of complex troubleshooting cases, particularly at the solution/system level. You will also serve as the primary interface to R&D, escalating customer issues and ensuring their resolution through proactive follow-ups. How You Will Contribute And What You Will Learn Identify and proactively solves demanding problems and communicates them to key stakeholders. Participate as an expert in IMS/VoLTE technology area in customer issues via ticket handling and projects. Participate in emergency and ...

Posted 1 day ago

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