Urgent Requirements A Back Office Sales Executive is a vital support role within the sales department of a company. They are responsible for a variety of administrative and operational tasks that ensure the smooth and efficient functioning of the sales team, ultimately contributing to the achievement of sales targets. This role is primarily non-customer facing, focusing on the behind-the-scenes activities that enable frontline sales professionals to focus on selling. Key Responsibilities The day-to-day responsibilities of a Back Office Sales Executive can be broad and may vary depending on the industry and the specific needs of the company. However, some of the most common duties include: Sales Order Processing: Managing the entire lifecycle of a sales order, from receiving the initial order from the sales team to ensuring its accurate and timely processing, dispatch, and delivery. This includes generating sales orders, invoices, and other relevant documentation. Customer Relationship Management (CRM) Data Entry and Maintenance: Accurately inputting and updating customer information, sales activities, and lead details into the company's CRM system. This ensures that the sales team has access to the most current and comprehensive customer data. Sales Reporting and Analysis: Assisting in the preparation of sales reports, dashboards, and presentations. This may involve gathering data from various sources, analyzing sales trends, and providing insights to the sales management team. Coordination and Communication: Acting as a liaison between the sales team and other internal departments such as finance, logistics, and marketing to ensure seamless communication and coordination. Sales Team Support: Providing general administrative support to the sales team, which can include scheduling meetings, managing calendars, preparing sales proposals and contracts, and handling expense reports. Inventory Management: In some roles, a Back Office Sales Executive may be responsible for monitoring inventory levels and coordinating with the procurement team to ensure product availability. Responding to Inquiries: Handling internal and sometimes external inquiries regarding order status, product information, and pricing. Essential Skills and Qualifications To be successful in this role, a candidate should possess a combination of strong organizational, technical, and interpersonal skills. Key Skills: Organizational and Time Management Skills: The ability to prioritize tasks, manage multiple responsibilities simultaneously, and meet deadlines in a fast-paced environment. Attention to Detail: A high degree of accuracy is crucial for tasks such as data entry, order processing, and report generation. Proficiency in MS Office Suite: Strong skills in Microsoft Excel, Word, and PowerPoint are essential for data management and reporting. CRM Software Experience: Familiarity with CRM platforms like Salesforce, HubSpot, or Zoho is highly desirable. Communication Skills: Excellent written and verbal communication skills are necessary for effective interaction with the sales team and other departments. Problem-Solving Abilities: The capacity to identify and resolve issues related to sales orders, data discrepancies, or internal processes. Teamwork and Collaboration: The ability to work effectively as part of a team and support the collective goals of the sales department. Qualifications: A high school diploma or equivalent is typically required. A bachelor's degree in business administration, marketing, or a related field is often preferred. Previous experience in a sales support, administrative, or customer service role is highly advantageous. Contact to hiring team 9910965244 Thanks. Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Provident Fund Experience: Sales Order Processing: 3 years (Preferred) Customer relationship management: 3 years (Preferred) Sales Reporting and Analysis: 3 years (Preferred) Sales Team Support: 3 years (Preferred) Responding to Inquiries: 3 years (Preferred) Language: English (Preferred) Work Location: In person
Job Description: EDI Import Executive An EDI (Electronic Data Interchange) Import Executive plays a crucial role in ensuring the smooth and efficient flow of information for a company's import operations. This individual is responsible for managing the electronic exchange of business documents between the company and its international trading partners, including suppliers, freight forwarders, customs brokers, and government agencies. By ensuring the accuracy and timeliness of EDI transactions, the EDI Import Executive helps to streamline the supply chain, reduce manual data entry, minimize errors, and ensure compliance with customs regulations. This role is a blend of logistics, data management, and technical expertise, requiring a keen eye for detail and a thorough understanding of import processes. Key Responsibilities: EDI Transaction Management: Process and monitor all inbound and outbound EDI transactions related to import shipments, including purchase orders (850), advance ship notices (ASNs/856), invoices (810), and customs filings. Ensure the timely and accurate transmission and receipt of EDI documents with overseas suppliers, shipping lines, freight forwarders, and customs brokers. Troubleshoot and resolve any EDI transmission errors, failures, or discrepancies in a timely manner to avoid delays in the import process. Data Integrity and Accuracy: Verify the accuracy of data within EDI documents against physical shipping documents, purchase orders, and internal system records. Identify and rectify any data mismatches or inconsistencies to ensure smooth customs clearance and accurate inventory management. Maintain and update master data for trading partners within the EDI system. Customs and Compliance: Prepare and transmit necessary documentation for customs clearance via EDI systems (e.g., ICEGATE in India). Ensure all EDI filings comply with the regulations of Indian Customs and other relevant government agencies. Coordinate with customs brokers (CHAs) to resolve any queries or issues related to EDI submissions. Coordination and Communication: Act as the primary point of contact for internal departments (procurement, logistics, finance) and external partners regarding EDI-related import matters. Liaise with the IT department and external EDI service providers to manage system updates, troubleshoot technical issues, and onboard new trading partners. Communicate effectively with suppliers to ensure they adhere to the company's EDI standards and requirements. Reporting and Process Improvement: Generate regular reports on EDI transaction volumes, error rates, and key performance indicators (KPIs) for import operations. Analyze existing EDI workflows and identify opportunities for process improvements to enhance efficiency and reduce costs. Assist in the testing and implementation of new EDI integrations and system enhancements. Essential Skills and Qualifications: Educational Background: A bachelor's degree in Logistics, Supply Chain Management, International Business, Information Technology, or a related field is typically preferred. Experience: Proven experience (typically 2-5 years) working in an import logistics or supply chain role with direct experience in handling EDI transactions. Hands-on experience with EDI standards (e.g., EDIFACT, ANSI X12) and communication protocols (e.g., AS2, FTP). Familiarity with import documentation, customs procedures, and regulations in India is essential. Experience with ERP systems (e.g., SAP, Oracle) and their integration with EDI platforms. Proficiency in using customs EDI software, such as ICEGATE. Contact hiring team 9910965244 Thanks. Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Experience: EDI Transaction Management: 3 years (Preferred) Data Integrity and Accuracy: 3 years (Preferred) Customs and Compliance: 3 years (Preferred) Reporting and Process Improvement: 3 years (Preferred) Language: English (Preferred) Work Location: In person