10.0 - 14.0 years

0 Lacs

karnataka

On-site

As a Service Delivery Lead at ADM, you will be responsible for ensuring the stability and enhancement of SAP systems in the Environment, Health & Safety (EH&S) domain, specifically focusing on Product Safety & Stewardship (PSS). Your role will involve leading a team of analysts to provide functional and technical support, implement small enhancements, and drive process improvements in alignment with ADM's global standards. Your primary responsibilities will include: Technical Expertise and Support: - Serving as a subject matter expert (SME) in SAP EH&S modules, particularly in Product Compliance such as Specification Management, Phrase Management, Report Management, Dangerous Goods Management, and Global Label Management. - Resolving complex support tickets while ensuring compliance with operational and service level agreements (SLA). - Conducting thorough regression testing and documenting solutions within ADM's IT Service Management tools. - Adhering to global templates and regional configurations in all solutions. Team Leadership and Collaboration: - Leading and mentoring a team of analysts to foster accountability and technical growth. - Managing team workload and acting as an escalation point for critical issues. - Facilitating knowledge sharing and training sessions to enhance team capabilities. Process Improvement and Enhancement: - Identifying, designing, and implementing small-scale enhancements and process improvements. - Ensuring alignment with regulatory, security, and audit requirements. - Contributing to application roadmaps and anticipating technology needs. Additionally, you will: - Own the development and communication of solutions roadmaps and application portfolio management. - Provide guidance on change requests and deployment plans. - Mentor junior personnel, ensuring high-quality documentation and deliverables. - Support project transitions through knowledge transfer and provide expertise during audits. - Collaborate with enterprise architects to stay informed on industry trends and emerging technologies. In terms of qualifications, you should have: - 10-12 years of experience in SAP, with at least 5 years specializing in SAP EH&S and Product Compliance processes. - Proficiency in fit/gap analysis, expert rules, WWI Report templates, and key integrations with Order Management, Supply Chain, and Manufacturing. - Experience with SAP S/4 HANA and full lifecycle implementations is preferred. - A minimum of 5 years in a leadership role, managing diverse, global teams. - Strong collaboration skills within multicultural, 24x7 support environments. - Proficiency in ABAP and oversight of RICEFW development. - Strong analytical, organizational, and communication skills for technical and non-technical audiences. - A Bachelor's degree in Information Systems, Business, or a related field. - Flexibility to travel and work occasional weekends or varied shifts. Preferred qualifications include experience with Agile methodologies, involvement in M&A, divestiture, or JV projects, expertise in driving process improvements, and hands-on design and implementation of role-based security solutions. ADM is committed to diversity, equity, inclusion, and belonging, aiming to create truly inclusive work environments where every colleague can feel comfortable, contribute meaningfully, and grow their careers. For more information on ADM's efforts in this area, please visit our website. About ADM: ADM leverages the power of nature to provide global access to nutrition. With a focus on innovation, sustainability, and a diverse portfolio of ingredients, ADM leads in human and animal nutrition, as well as agricultural origination and processing. From ideation to solution implementation, ADM enriches lives worldwide. Learn more at www.adm.com. Req/Job ID: 97306BR Ref ID: [Reference ID],

Posted 4 days ago

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