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3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

The role of this team is to provide 3rd line technical support for GTTs customer support organizations. As a highly intelligent, flexible, and efficient technical support team, it collaborates with other parts of GTT to deliver a world-class customer experience. The team is accountable for maintaining the stability of GTTs next-generation native IPv4/IPv6 IP network and delivers advanced technical support for the full range of GTT IP products, closely working with Tier 1 and Tier 2 teams on customer and core issues. Key Responsibilities include: - Providing 3rd line break/fix support for customer services across the multinational and multivendor GTT network. - Taking ownership of incidents, resolving them swiftly, and ensuring final fixes are implemented, collaborating with customers and other internal teams as necessary. - Escalating to vendor support and other internal teams to ensure prompt and satisfactory issue resolution. - Offering concise and relevant action plans for teams to efficiently resolve network and customer issues. - Providing work instructions, guidelines, and training sessions to junior engineers when needed. - Communicating and documenting customer and service-specific support information to the 1st line teams. - Proactively managing problems based on technical and trend analysis to enhance network performance. - Conducting technical reviews and overseeing key network management systems. - Scoping new developments to support continuous improvement of network quality and resilience. - Ensuring operational processes are followed to deliver best-in-class technical support while maintaining a stable and resilient network. - Designing, developing, and implementing automated solutions to streamline network operations, enhance efficiency, and reduce manual intervention. - Utilizing networking expertise along with programming and scripting skills to optimize network structure for scalability, reliability, and security. - Maintaining up-to-date documentation of automated processes, scripts, and network changes. Required Experience/Qualifications: - Minimum 5 years of experience within an IP Operations environment of a Telco or large ISP. - Minimum 3 years of work in an IP technical 2nd line support position. - Excellent and demonstrable experience of IP, MPLS, and routing knowledge (ISIS, BGP, OSPF) in an ISP environment. - Knowledge and understanding of SD WAN and components, with working knowledge of Fortinet, VeloCloud, Aruba preferred. - Strong experience in the use of IP management tools, both commercial and open source. - CCNP or JNCIP certification is preferred. - Proficiency in Ansible, Python, and Bash scripting language desirable.,

Posted 6 days ago

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5.0 - 10.0 years

25 - 40 Lacs

Bengaluru

Hybrid

Dear Applicant, Greetings of the day!!! ACL Digital is actively hiring for experienced Senior Software Developer -SONiC/SAI with strong networking operating system development background to join our dynamic team. Job Requirement - Senior Software Developer -SONiC/SAI Preferred Qualification: 5+ Years Experience (Flexible work mode - Remote/Onsite/Hybrid) Hands-on experience with Dockers Knowledge of SONiC SAI for development of new features and integration Hands-on experience with Redis-DB Strong knowledge and hands-on experience network ASIC architecture and SDK development/integration Hands-on experience with open source Layer 2 protocols (teamd, STP) and L3 (FRR - BGP, OSPF) networking protocols Architectural knowledge of data center design (Leaf/Spine, CLOS) and distributed systems Ability to take a project from scoping to actual delivery meeting customer requirements Excellent written and communication skills with an ability to influence peers and customers Basic Qualification: 5+ Years of Software development including Programming experience with C/C++/Python/go Experience in Design, development and testing of Data Center Networking infrastructure and protocols Good understanding of data structures, algorithms and computer science fundamentals Hands on experience with linux TCP/IP networking, Netlink Immediate joiners are preferred, apply here or connect me zahid.h@acldigital.com

Posted 1 week ago

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5.0 - 8.0 years

13 - 17 Lacs

Pune

Work from Office

Level 3 Network Engineer Juniper Specialist Role Overview: As a Level 3 Network Engineer, you will be responsible foradvanced network design, troubleshooting, and optimization, with a strongemphasis on Juniper hardware and software platforms. Youll serve as a seniorescalation point for complex network issues and play a key role in maintaininghigh availability and performance across enterprise network infrastructures. Key Responsibilities : Design, implement, and maintain enterprise-grade network solutions using Juniper devices (MX, EX, QFX, SRX, PTX). Perform advanced troubleshooting of LAN/WAN, BGP, OSPF, MPLS, and VPN configurations. Lead root cause analysis and resolution of critical network incidents. Configure and manage Juniper firewalls and security protocols. Collaborate with architecture teams to develop scalable network designs. Monitor network performance and proactively implement improvements. Document network topologies, configurations, and standard operating procedures. Mentor junior engineers and provide technical guidance during escalations. Participate in on-call rotation and change management processes. Required Skills &Experience: 5+ years of experience in network engineering with at least 3 years in a Level 3 support role. Deep expertise in Juniper Networks platforms and Junos OS. Strong command of routing protocols (BGP, OSPF, IS-IS) and switching technologies. Experience with SD-WAN, network automation, and monitoring tools (e.g., Wireshark, SolarWinds). Familiarity with network security concepts and firewall configurations. Excellent problem-solving and analytical skills. Qualifications &Certifications: Bachelors degree in computer science, IT, or related field. JNCIP or JNCIE certification (preferred). Additional certifications like CCNP/CCIE (a plus).

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6.0 - 11.0 years

13 - 22 Lacs

Chennai

Work from Office

Role & responsibilities Network Testing : For Validation Test Eng Position-Network Bachelors degree in computer science/Electronics/Electrical Engineering, or related field. Requires 4 - 12+ years of progressive engineering experience in SW testing in embedded projects. Working Experience in NOS(Network Opertaing system)/Sonic/Junos/Operwrt/Cisco Router Working Experience in L2/L3 NW switches. Python Test Automation- Python with Pytest, Robot and Selenium frameworks Serial debug - ability to debug the log & find the root cause. Understanding of product requirement & test scrips writing Progressive engineering experience in SW (software) reliability evaluation, assessment & improvement of SW/ system performance, confidence & reliability. Knowledge in system administration, Linux/Unix, and cloud computing platforms (e.g., AWS, Azure, GCP). Analytical thinking, technical aptitude, Problem-Solving and Troubleshooting, Communication, Data management & experienced in Reliability Test and Software reliability metrics. Visit Office / Lab & work closely with Local & Onsite team Understanding of product requirement, test case writing & execution Knowledge of JIRA,JAMA,PLM

Posted 2 weeks ago

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4.0 - 6.0 years

6 - 16 Lacs

Chennai

Work from Office

Role & responsibilities Network Testing : For Validation Test Eng Position-Network Bachelors degree in computer science/Electronics/Electrical Engineering, or related field. Requires 4 - 12+ years of progressive engineering experience in SW testing in embedded projects. Working Experience in NOS(Network Opertaing system)/Sonic/Junos/Operwrt/Cisco Router Working Experience in L2/L3 NW switches. Python Test Automation- Python with Pytest, Robot and Selenium frameworks Serial debug - ability to debug the log & find the root cause. Understanding of product requirement & test scrips writing Progressive engineering experience in SW (software) reliability evaluation, assessment & improvement of SW/ system performance, confidence & reliability. Knowledge in system administration, Linux/Unix, and cloud computing platforms (e.g., AWS, Azure, GCP). Analytical thinking, technical aptitude, Problem-Solving and Troubleshooting, Communication, Data management & experienced in Reliability Test and Software reliability metrics. Visit Office / Lab & work closely with Local & Onsite team Understanding of product requirement, test case writing & execution Knowledge of JIRA,JAMA,PLM

Posted 2 weeks ago

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

You will be part of a team that provides 3rd line technical support for GTT's customer support organizations. Your role involves ensuring the stability of GTT's next-generation native IPv4/IPv6 IP network and providing advanced technical support for a wide range of GTT IP products. Your responsibilities will include resolving incidents promptly, driving them to final resolution, and collaborating with customers and internal teams. You will also escalate issues to vendors and internal teams as needed to ensure timely resolution. Your duties will involve providing concise action plans to resolve network and customer issues efficiently, offering guidance and training sessions to junior engineers, communicating and documenting support information to 1st line teams, and engaging in proactive problem management to enhance network performance. Additionally, you will review and oversee key network management systems, scope new developments for network quality improvement, and ensure operational processes are followed to deliver top-notch technical support while maintaining network stability. A key aspect of your role will be designing, developing, and implementing automated solutions to streamline network operations, enhance efficiency, and minimize manual intervention. You will leverage your networking expertise and programming skills to optimize network structure for scalability, reliability, and security. It will also be essential to maintain up-to-date documentation of automated processes, scripts, and network changes. To qualify for this position, you should have a minimum of 5 years of experience in an IP operations environment of a Telco or large ISP, with at least 3 years of work in an IP technical 2nd line support role. Proficiency in IP, MPLS, and routing knowledge (ISIS, BGP, OSPF) in an ISP environment is required, along with an understanding of SD-WAN and components. Familiarity with Fortinet, VeloCloud, and Aruba is preferred, as well as hands-on experience with CE/CPE configurations, troubleshooting, and various technologies including Ethernet, IP transit, VPLS, MPLS, and DIA. You should also have strong experience with IP management tools, CCNP or JNCIP certification is preferred, and knowledge of scripting languages like Ansible, Python, and Bash is desirable. Additionally, experience with Juniper and JUNOS, telecom industry standards, and various network technologies will be advantageous. This role involves working 5 days a week with 2 days off during US business hours. Core competencies required include accuracy and attention to detail, managing multiple priorities, problem-solving, root cause analysis, expertise in IP technologies and protocols, IP-based services, and troubleshooting network problems. As part of the team, you are expected to contribute to continuous improvement initiatives, prioritize customer value creation, and strive for operational excellence. Your role will involve driving fundamental changes, enhancing efficiency, building a customer-centric culture, and ensuring operational processes focus on maximizing positive customer impact and anticipating future trends.,

Posted 2 weeks ago

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3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

You will be joining a team that provides 3rd line technical support for GTT's customer support organizations. As a part of this highly intelligent, flexible, and efficient technical support team, your role will involve collaborating with various departments within GTT to ensure the delivery of a world-class customer experience. Your primary responsibility will be to maintain the stability of GTT's next-generation native IPv4/IPv6 IP network and provide advanced technical support for the complete range of GTT IP products. This will include working closely with Tier 1 and Tier 2 teams to address customer and core issues promptly and effectively. Your duties and responsibilities will include providing 3rd line break/fix support for customer services across GTT's multinational and multivendor network. You will be responsible for owning incidents, resolving them swiftly, and ensuring they are driven through to final resolution, while collaborating with customers and internal teams as needed. Escalation to vendor support and other internal teams will be necessary to ensure timely and satisfactory issue resolution. Additionally, you will be expected to provide concise action plans for teams to address network and customer issues efficiently, offer work instructions, guidelines, and training sessions to junior engineers when required, and communicate and document customer and service-specific support information to 1st line teams. Furthermore, you will be tasked with proactive problem management based on technical and trend analysis to enhance network performance, performing technical reviews and taking ownership of key network management systems, scoping new developments to support continuous improvement of network quality and resilience, ensuring operational processes are followed to deliver best-in-class technical support while maintaining a stable and resilient network, designing, developing, and implementing automated solutions to streamline network operations, and maintaining up-to-date documentation of automated processes, scripts, and network changes. To qualify for this role, you should have a minimum of 5 years of experience in an IP Operations environment of a Telco or large ISP, with at least 3 years of work in an IP technical 2nd line support position. You should possess excellent and demonstrable knowledge of IP, MPLS, and routing (ISIS, BGP, OSPF) in an ISP environment, as well as an understanding of SD WAN and components. Familiarity with Fortinet, VeloCloud, Aruba, and working knowledge of protocols used by systems and customer applications are preferred. Additionally, experience with CE/CPE configurations and troubleshooting, Ethernet, IP transit, VPLS, MPLS, DIA technologies, and IP management tools is required. Holding a CCNP or JNCIP certification is preferred, with knowledge of Ansible, Python, and Bash scripting being desirable. Desirable qualifications include excellent Juniper and JUNOS knowledge, general knowledge of the telecom industry, experience with Fortinet, VeloCloud, Aruba/SilverPeak devices, Accedian, Cisco, Comtrend CPEs, and a general technical understanding of other technologies such as VoIP, SDH, and DWDM. In this role, you will be working 5 days a week with 2 days off, following US business hours. Your success in this position will depend on your accuracy and attention to detail, ability to manage multiple priorities effectively, problem-solving skills, root cause analysis capabilities, knowledge of IP technologies and protocols, expertise in troubleshooting network problems, continuous improvement mindset, customer-first approach, and commitment to operational excellence.,

Posted 2 weeks ago

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3.0 - 8.0 years

7 - 11 Lacs

Bengaluru

Work from Office

In this position this person will work within the IP Operations Tier 2 team o perating and maintaining a wide array of network elements both virtual and non-virtual. Those elements consist of Juniper MX960 s, F5 BigIP LTM/GTM, Cisco IOS/NXOS, HP6125/Flex10 and Nokia VMTR s. This person will in a BAU role take SMOPs provided by engineering teams, analyze them for accuracy and implement within the network ensuring no adverse impact to existing services. This person works in a break fix role and will run point on any trouble reported either via a ticketing system or otherwise. They will analyze the trouble and formulate a course of actions to resolve the trouble mitigating or preventing the impact. This person will work with ATS Tier 3 support, Tech Arch, and the vendors to implement patching and security tooling, new implementations and design changes to existing network designs on platforms such as Juniper MX960 and F5 LTM in the EPC Core Network within AT&T Mobility Service Operations. The role is in a 24x7 environment supporting all owned elements within the NTC comprising the EPC. The successful candidate for this position should have 3+ years experience operating and maintaining JUNOS, Cisco IOS/NXOS, F5 BigIP. Deep understanding of layer 1-7 technologies. Example: STP, RSTP, OSPF, BGP (emphasis placed on understanding community values and tagging), MPLS, IPSEC, layer 4-7 load-balancing. 2+ years of experience implementing and/or managing FirstNet requirements, or other US Government security requirements. 2+ years experience as an admin on Linux operating systems. Strong ability to troubleshoot complex technical and compliance issues Ability to work in a fast-paced environment while maintaining focus on goals Additional useful experience includes: 2+ years of experience implementing ASPR requirements Experience in a Cloud environment (AT&T AIC or Network Cloud, Azure, etc.) Experience using the following tools is desired: Ansible AOTS-Mobility Terminal Emulator with multiple machine implementation Ped-WO (IWOS) AOTS-Change Mgmt AT&T CSO Tools used for ASPR compliance (SACT, Sensage, MUAM, allmid, etc.) Required Qualifications - 3+ years experience Linux/Unix Skills (RedHat and Ubuntu) Strong troubleshooting skills Knowledge of mobility architectures Desired Qualifications - Bachelors degree in Math, Science, Engineering or equivilent related network experience Knowledge of Network Planning, Engineering, Construction and Mobility architectures Knowledge of cloud applications/networks, including Openstack, VMWare, Azure and Kubernetes Scripting knowledge such as Ansible and Python Certifications desired but not necessary (CCNA, CCNP, JCNIA, JCNIP) Excellent working knowledege of Cisco IOS, NX0S, Junos, F5 BIGIP(LTM/GTM) and F5VvE BIGIP. A foundational understanding of SDN networks understanding concepts of Virtual vnfs, Juniper Contrail, and spine/leaf architectures. Technical writing skills Job ID R-72584 Date posted 06/27/2025

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5.0 - 8.0 years

7 - 11 Lacs

Pune

Work from Office

Experience in Implementation of all Network platforms WAN/LAN/WI-FIExcellent Knowledge and troubleshooting skill on the below technologies:VPN technologies - IPSec, DMVPN etc.Routing protocols - BGP, OSPF, EIGRP, ISIS etc.Riverbed Steel.LAN TechnologiesVLANWi-FiPredictive survey, AP design, AP onboarding into WLCAruba ClearPass and Cisco ISERiverbedPrepare high quality of SOP/MOPS documents.Solid understanding of network operating systems (JUNOS and Cisco IOS)Provide Level 2 support and troubleshooting to resolve issues. (This includes diagnosing network problems, analyzing network logs, and implementing solutions to resolve network issues)Assist in network design and implementation.Update knowledge base with known errors.Flexible to work in 24x7 Shifts.Experience with Internet VPNs remote implementation, troubleshooting, and problem resolution is desired.Sharp troubleshooting skills. Ability to work independently.Work within established configuration and change Management policies.Troubleshoot issues with Network Deployment.Performing network maintenance and system upgrades including service packs, patches hot fixes and security configurationsProven experience in a network administrator role Rate120K / Month Hyderabad/Pune Excellent Communication With 4 + years of exp for B-2 and 8 + years of exp for B-3, Working and practical hands on experience on Cisco wireless ( WLC & AP , DNAC ) , Routing & Switching and Layer 2 & Layer 3 protocol. Technical Knowledge :- Hands on working experience on OSPF , BGP, MPLS VPN,Wireless protocols, STP. Multivendor like Cisco & Juniper hands on experience will add advantage. Location Pune & Hyderabad. Rotational shifts 24* 7 and mostly Night & Evening shifts. Troubleshooting and Problem Resolution - Diagnose and resolve complex network connectivity problems. Prepare SoP and create workflows to troubleshoot issues for L1 team. Identify the root cause of incidents. Escalate unresolved issues to the next level. Monitoring and Maintenance: Monitor network infrastructure and solutions for potential problems. Identify and address common incidents and opportunities for improvement. Execute approved maintenance activities, including patching and configuration changes. Ensure the smooth operation of Telcom enterpriseservices. Support and Communication: Provide technical support to users and clients and L1 support Respond to user inquiries and resolve complex technical issues. Communicate effectively with users and other team members. Follow handover procedures for shift changes to ensureservicecontinuity. Security: Be aware of basic network security concepts and protocols. Follow security procedures and guidelines. Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Network Data Admin. Experience5-8 Years.

Posted 1 month ago

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