To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Responsibilities: 1. Some of key responsibilities of this role are: 2. Lead cross functional teams across programs to deliver small to large complex high tech products 3. Manage multiple programs simultaneously 4. Establish and manage cross-functional teams across PLM, HW, SW, Systest, Mfg Operations, Technical publications, customer service to drive deliverables across all the phases in NPI PLC 5. Identify cross-functional interdependencies and risks, and successfully plan and manage those interdependencies and risks 6. Adept at leading various levels of team members, managers, and executives to deliver NPI programs 7. Need to update and maintain program status, milestones, budget, risk and program schedule on a regular basis 8. Communicate program status and drive escalations with senior leadership to keep scope, schedule, budget within tolerance 9. Review and optimize critical path and schedule considering multiple interrelated projects and any risks that materialize 10. This position requires cross-team coordination, project management and be able to present to executives. This role requires excellent technical, problem-solving, and interpersonal skills. The candidate needs to be a go getter and drive deliverables and issues to closure with high sense of urgency in this face paced environment. 11. Demonstrated experience in handling multiple concurrent complex projects from concept stage to production across HW and SW programs. 12. Manage scope, budget estimates (people, prototype costs, and equipment), and schedule 13. Expert in using Excel, PowerPoint, Word, Microsoft Word or Smartsheet. 14. Have experience in using repository and managing access for documents. 15.We are an equal opportunity employer and value diversity at our company. 16. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Minimum Qualifications: Bachelor s degree in electrical engineering or equivalent experience 10-12 years of experience in IT product-based company preferably in a Telecom/ Networking domain 7+ Years of Program management experience, preferably with 5+ years leading HW programs Preferred Qualifications: Project Management Professional (PMP) certification Scrum Master (SCM) certification .

To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Job Responsibilities Responding to customer tickets/escalations: Monitor and manage incoming customer support tickets. Prioritize and categorize tickets based on urgency and impact. Provide timely and professional responses to customer inquiries and issues. Initial investigation/resolution of customer issues: Perform preliminary analysis to identify the root cause of reported issues. Utilize debugging tools and techniques to gather relevant information. Implement quick fixes or workarounds to resolve issues when possible. Make and update Jira tickets regarding customer issues with detail: Create detailed Jira tickets for unresolved customer issues. Include comprehensive information such as steps to reproduce, logs, screenshots, and any other relevant data. Regularly update Jira tickets with progress, findings, and resolution steps. Follow up with QA/Dev teams regarding customer Jira tickets: Collaborate with QA and development teams to ensure timely resolution of customer issues. Communicate customer feedback and issue status to relevant stakeholders. Track the progress of Jira tickets and ensure they are addressed within SLA timelines. Job Requirements Strong troubleshooting skill set. Ability to diagnose and resolve complex technical issues efficiently. Experience with debugging tools and techniques. Strong analytical skills to identify root causes of problems. Has a mature attitude and is passionate towards learning and helping customers resolve their issues. Demonstrates patience and empathy when dealing with customer concerns. Eager to continuously learn and stay updated with the latest technologies. Proactively seeks out solutions and improvements. Comfortable working with multiple teams in a fast-paced environment. Excellent communication and collaboration skills. Ability to manage time effectively and prioritize tasks. Experience working in agile or cross-functional teams. Good knowledge in location-based technologies (Wi-Fi, BLE, and UWB). Understanding of how these technologies work and their applications. Experience with configuring and troubleshooting location-based systems. Familiarity with industry standards and best practices. Python scripting based on customer needs. Proficient in writing and maintaining Python scripts. Ability to automate tasks and processes using Python. Experience with libraries and frameworks relevant to the job. Educational Background: Bachelor s or master s degree in computer science, Information Technology, Electronics, Electrical Engineering, or related fields

The Senior Test Engineer-Solution Consultant is a highly technical role, providing post-sales support of Juniper s Networking Products, focusing on customer specific tests for release certifications. This role requires to develop and maintain an expertise on the products deployed within the Specific Customer Networks. The Candidate should be well versed with networking fundamentals, Core & Edge Service Provider/cloud use cases, and test automation. Must have Skills/Experience/Background: Internet Protocols: TCP/UDP/IPv4/IPv6 Domain Knowledge: Service Provider, Cloud, Core and Edge Technologies Networking Protocols: MPLS, BGP, OSPF/ISIS, RSVP, RSVP-TE, L3VPN, L2VPN, LDP, VLAN, QoS, ARP, Firewall Filter, etc. Test Knowledge: Prepare Test Plans, Test Execution, Define Network Topologies, Understand Complex Customer Networks, Good Automation Skills Should be able to adjust and work in fast pace Customer project environment. Familiar and Hands-On with testing tools (Ixia, Spirent, etc.) Junos/Evo Experience Desired Skills/ Experience/ Background: Working with Field/Sales Engineers and Customers to Analyze Customer Deployment Architectures, Network Topologies and Test Plans. Extracting Customer Use Cases from requirements and test plans. Working with Development Functional and System Test Teams to analyze test coverage and gaps. Building System Test Labs for functionality, performance and scale. Device Level configuration for routers and switches. Debugging experience on microservices environment. Writing System Test Plans and Creating Automation Scripts. Performing RCA Analysis to identify Use Case Coverage gaps. Test Automation Frameworks, tools and scripting languages (Perl, Python,Robot framework) Preferably have previous experience with JUNOS Clear communication on test results and gaps Experience in test labs for networking infrastructure. Networking Certifications are a plus. Written and verbal communication skills. Collaborative team player, relationship building skills. BS degree or equivalent experience. Key Responsibilities include but are not limited to: Lead testing efforts which could include scale testing, migration testing, certification testing and end to end solution testing. Work with Field/Sales Engineers and Customers to Analyze Customer Deployment Architectures, Network Topologies and Test Plans. Extract Customer Use Cases from requirements and test plans. Work with Development Functional and System Test Teams to analyze test coverage and gaps. Participate in design and information gathering workshops with the Customer to understand the Customer s existing network design and technical requirements of new network designs. Design test plans based on customer solution requirements. Execute test cases and create automation scripts. Produce a written summary report of the status of Design projects, equipment and network problems on a regular basis to the Customer. Identify, troubleshoot and document issues and work with appropriate Juniper engineering resources to close problems to customer s satisfaction. Assist Creating Test Automation Frameworks, identifying tools and scripting languages. Hold technical meetings with the Customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds and/or solutions that are being tried. Communicate effectively with customer, account team and other internal stakeholders on overall testing and project status

Responsibilities: Lead and drive problems reported by customers on Juniper routing platforms towards effective resolution. Narrow down reported problems to software/hardware, replicate customer reported problems in JTAC lab for engineering engagement, own and document communications among customers, engineering and other stakeholders and provide final fix to customers. Work with highly knowledgeable group of customers and partners. Be an escalation point for other TAC groups within the organization. Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business. Participate in cross functional tasks such as new product development projects, create knowledge base and whitepapers. Be a fast learner and keep pace with newer technologies and new products. And help improve processes and tools. Requirements Requires B.E. in Electronics Engineering or Computer Science with at least 8+ years of experience in the Networking industry. Troubleshooting, implementation and support of large IP networks (preferably Service Provider) Excellent Customer handling and communication (verbal and written) skills and experience in directly interacting with the global customers. Primary Skills Thorough understanding (Packet level) of - IP Packet flow, OSI layers Layer 3 - IP and related technologies (ICMP, TCP, IPSec, GRE, QoS, VRRP) IP routing protocols (BGP, OSPF, ISIS , RIP) Layer 2 technologies (Ethernet, 802.1q/p VLAN, STP, RSTP, ARP, PPP, MLPPP, LACP) Experience in PTP/ SyncE protocols. Understanding / Exposure / Expertise in one or more areas - MPLS, VPLS, L2 VPNs, L3 VPN, EVPN, VxLAN MPLS Traffic Engineering, LDP, RSVP, Segment Routing Multicast technologies NG-MVPN, PIM Perl/Unix/Expect/Python scripting Preferred Certifications - JNCIS-SP, JNCIE-SP/DC/ENT, CCIE-SP or other equivalent certifications. .

To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Service Renewal Quoting Representative Principle Duties and Responsibilities Be the main point of contact for Juniper/Partners for all requests related to quote creation, modification and management. Supporting internal Sales Rep to help meet team quota and grow the renewal business by responding to service related queries, quotes and opportunity management. Work with Juniper Service Business Manager directly on specific assigned tasks within established policies and procedures. Interface with partners/distributors, Juniper Sales, Logistics, Customer Care, Customer Master, Global Support and Order Management related to quote/contract/ordering queries and escalations. Administratively responsible for creating/managing service renewal quotes or renewal worksheets for complex deals for assigned accounts and accountable for quote quality and delivery within the agreed SLA. Escalate customer problems to respective Service Business Manager and/or Account Manager. Escalate quoting problems to the team-lead and/or regional Operation Lead. Be well verse in systems and tools required to manage quotes and answer queries from partners, customers and Juniper team. Requirements 2-3 years of service business experience and quoting skills Good attention to details and documentation skills Good verbal and written communication skills Good organization skills Good team player and quick learner Ability to handle multi-tasking SAP knowledge an advantage .

Senior Data Engineer Location: Bangalore, India Primary Tech skills: Advanced Web-crawling & scraping methods and tools Building end-end Data Engineering pipelines for Semi and unstructured data (Text, all kinds of simple/complex table structures, images, video and audio data) Python, Pyspark, SQL, RDBMS Data Transformation (ETL/ELT) activities SQL Data warehouse (e.g. Snowflake) working / preferably administration Secondary Tech skills: Databricks Familiarity with AWS services : S3, Glue, EMR, EC2, RDS, monitoring and IAM Kafka, Spark & Kafka Streaming Workflow automation (e.g. using Github actions) Performing RCA Responsibilities: Develop, maintain, and optimize data pipelines and workflows and Feature Store to ensure seamless data ingestion and transformation as a scalable data solution. Design, develop, implement, and architect Data Engineering pipelines, considering performance & scalability including data storage and processing. Implement advanced data transformations and quality checks to ensure data accuracy, completeness, security and consistency of data. Seamlessly integrate data from diverse sources, for data ingestion, transformation and storage, leveraging AWS S3 Storage and possibly Snowflake as a SQL Data Warehouse. Create and implement advanced data models and schemas and ensure data governance and data management best practices. Qualification and Desired Experiences: 7+ years of data analysis and engineering experience Bachelors degree in computer science, Statistics, Informatics, Information Systems or another quantitative field. Working knowledge of API or Stream-based data extraction processes like Salesforce API and Bulk API and have hands-on experience in web crawling. Personal Skills: Ability to collaborate cross-functionally and build sound working relationships within all levels of the organization Ability to handle sensitive information with keen attention to detail and accuracy. Passion for data handling ethics. Effective time management skills and ability to solve complex technical problems with creative solutions while anticipating stakeholder needs and helping meet or exceed expectations Comfortable with ambiguity and uncertainty of change when assessing needs for stakeholders Self-motivated and innovative; confident when working independently, but an excellent team player with a growth-oriented personality

The responsibilities includes, Lead and drive troubleshooting on Customer reported issues. Isolate Product issue at hardware/software level, replicate customer environments in lab, own and document communication among customers, engineering and provide final fix. Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business. Gain in-depth knowledge of the infrastructure and technologies that are present in customer s network profile; including their network topology, features, configurations, and service history, which results in faster resolution. Partners internally with other Services teams to deliver focused support by participating in Customer reviews, Network trainings and driving critical issues to resolution. Keep the other support teams trained on the designated CFTS customer network, practices followed. Provides technical expertise and guidance during testing, deployment and operational phases for CFTS Customers. Participate in tasks such as new product development projects, Knowledge base creation, trainings, and other documentation activities. Mentor newly hired support engineers and peers in technical areas of specialty. Products to be supported - Juniper Routing platforms (PTX, MX) This is an individual contributor role. There will be weekend coverage as per roster and pager rotation coverage. Primary Skills required: Excellent Customer handling and communication (verbal and written) skills Thorough understanding of - Layer 3 - IP and related technologies (ICMP, TCP, GRE, QoS, VRRP) IP routing protocols (BGP, OSPF, ISIS) Layer 2 technologies (Ethernet, 802.1q/p VLAN, BFD, STP, RSTP, ARP, LACP) Multicast protocols [IGMP, IGMP-snooping, PIM] MPLS, L2 and L3 VPN, Traffic Engineering, LDP, RSVP, Segment Routing, VPLS. Prefer to have understanding / Exposure / Expertise in one or more areas : Advanced Multicast technologies- NG-MVPN, Draft Rosen Advanced Datacenter technologies- MC-LAG, VxLAN, EVPN Perl/Python/Unix/Expect scripting Requires B.E. in Electronics/Engineering or Computer Science ( or equalent) with minimum 5 years experience in Networking Industry. Following candidates having any of following experience will be preferred and minimum experience criteria may not apply - 4+ years extensive JUNOS experience OR minimum 4+ years experience in Troubleshooting Datacentre networks, Enterprise core networks. Platform Knowledge: Juniper (routers, switches), Cisco, Arista, Alcatel, traffic generators (Ixia, Agilent) Preferred Certifications - JNCIS / JNCIP / JNCIE / CCNA / CCNP / CCIE and other equivalent.

Key objectives The Advanced Services team provides exceptional outcomes and remarkable customer experience through "forward-looking" technical services to optimize network reliability and performance for designated customers. We are passionate about enabling our customers towards a fast, risk-free deployment of network services. We assist our customers to evaluate network for performance, scalability, and security and provides recommendations on network configurations and topologies to improve operational performance and identify/ mitigate major risk areas. Partnering on short-term projects such as recommendation and implementation of new Juniper software and hardware features in the customers network. Key responsibilities include the following, but are not limited to: This role requires you to be a customer advocate within Juniper and be a single point of contact for the customer for all post-sales services needs Stay in alignment with the customer and accounts team with respect to the services sales and product sales activities. Help support cases resolved as per SLAs and expedite/escalate critical issues among Juniper technical support teams. Provide relevant technical inputs to facilitate and expedite escalated problem resolution. Proactively escalates and brings people with required expertise together in order to bring critical and important issues to closure. Act as an interlock between Customer and Juniper Professional Services, Advanced Services and Education Services for the services to be delivered to the customer. Engages on the major projects for service requirements, risk management, and expectation setting with the account team, partners, and customer. Conduct Periodic reviews with the customer on Juniper service delivery metrics, SLA and quality. Establish a customer specific operational status and reporting framework (preferably using ITIL), and lead in the delivery and presentation of status reports. Uses technical knowledge to review and assess open software defects. Discovers potential risks associated with the deployment plans and partner with the customer to develop mitigation plans. Delivers proactive consulting services such as technical analysis and recommendations (Impact assessment and analysis, health check analysis, software upgrade analysis, config review, etc ) Partners with Customers in conducting periodic Juniper product health checks in order to identify potential product improvement areas. Based on the evaluation makes a relevant recommendation to optimize operational performance with respect to design/topology/configuration. Reviews and evaluate network plans and assists in the planning of new feature implementation and product deployment. Allies with internal teams to resolve identified risks in software. Engages with Juniper engineering teams to improve potential quality issues with products. Document and maintain customer network solutions knowledge and educates other internal Juniper resources for a better support experience. Skill specifications The candidate must have a deep understanding of core IP networking concepts (TCP/IP, QoS, VLAN, STP, IPSEC, NAT, IPv6). Should possess reasonable expertise in Layer2, Layer3 protocols such as VRRP, OSPF, BGP, Multicast, MPLS VPN. Knowledge and experience of the newest technologies such as Segment Routing, Traffic engineering, DC switching, VxLAN, EVPN, SD-WAN & Wireless is a plus. Experience working in large enterprises, Network service providers have added advantage. ITIL Framework process knowledge will be an added advantage. Experience and desire to work on automation will be valuable in long run. Amiable communication, interpersonal and social skills will make a difference! Juniper product certifications (JNCIS/JNCIP/JNCIE) or industry equivalents are helpful. Qualification and Experience: Experience with customer facing roles is essential. We prefer candidates with bachelor s degree in electrical/electronic Engineering, Computer Science or equivalent. A Business degree such as MBA would be an advantage. 5+ years experience in designing, implementing, and solving technical problems of the state-of-the-art Datacenter, IP/MPLS- Networks. High exposure to network operations environment. Ability to operate independently, including management of priorities in unstructured environment.

. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Experience required : 4- 7 Yrs Key Responsibilities : Create, execute, and maintain automated and manual test cases to validate the performance and functionality of routing protocols like OSPF, BGP, MPLS, and Segment Routing. Leverage Python to build and improve test automation frameworks, making testing more efficient and scalable. Investigate and debug network issues, performing root cause analysis and resolving complex networking problems. Work closely with cross-functional teams, including development, product management, and other QA engineers, to design test plans, environments, and tools. Document and communicate test results, including detailed bug reports and feedback to technical and non-technical stakeholders. Proactively identify opportunities for process improvements in testing and automation to improve efficiency and product quality. Required Skills and Experience : Automation Expertise : Strong experience in automation, preferably with Python. Knowledge of automation frameworks (e.g., Robot Framework, Pytest) is a plus. Routing Protocols : Deep knowledge of Layer-2 and Layer-3 protocols, including OSPF, BGP, MPLS, and Segment Routing. Experience testing, validating, and debugging these protocols is essential. Debugging : Strong debugging skills and experience troubleshooting complex networking issues. Ability to quickly isolate issues in a multi-vendor environment. Communication : Excellent verbal and written communication skills. Ability to clearly explain technical issues and progress to both technical and non-technical teams. .

. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Key Responsibilities: Data Integration and Transformation: Use Alteryx to extract, clean, transform, and integrate data from various sources, ensuring data quality and accuracy. Develop and maintain efficient workflows to automate data processing tasks. Data Modeling and Visualization: Design and develop Tableau dashboards and reports that effectively visualize data insights and key performance indicators (KPIs). Create interactive and visually appealing visualizations to present complex data in a clear and concise manner. Apply best practices for data visualization and ensure adherence to design standards. Analytics and Reporting: Collaborate with business stakeholders to understand their analytical needs and translate requirements into actionable insights. Perform data analysis and apply statistical techniques to uncover trends, patterns, and insights in the data. Develop and deliver regular reports and ad-hoc analysis to support business decision-making processes. Performance Optimization and Troubleshooting: Identify and resolve performance issues in Alteryx workflows and Tableau dashboards to ensure optimal system performance. Monitor and maintain the integrity and accuracy of data in Alteryx and Tableau. Qualifications and Skills: Bachelors degree in Computer Science, Information Systems, Data Science, or a related field. Proven experience in developing data analytics solutions using Alteryx and Tableau. Strong understanding of data integration, transformation, and modeling concepts. Proficiency in Alteryx Designer, including building workflows, creating macros, and using advanced functions. Expertise in Tableau Desktop and Tableau Server, including data visualization, dashboard creation, and report development. Proven experience in VBA development, including application development, macro creation, and automation. Proficiency in VBA programming language, including knowledge of its syntax, libraries, and best practices. Strong understanding of software development principles, methodologies, and practices. Experience with Microsoft Excel and Access, including advanced features and functions. Experience with SQL and data querying languages. Strong analytical and problem-solving skills with the ability to work with large and complex datasets. Excellent communication and collaboration skills to effectively work with cross-functional teams and stakeholders. Detail-oriented with a focus on data accuracy and quality. Ability to manage multiple priorities and deliver high-quality work within deadlines. 3 to 5 years of work experience in excel Macros, Alteryx and Tableau .

HR Operations Serve as the subject matter expert on HR processes, policies, and practices To give our employees the best experience possible, the HR Connect Manager will help and guide the HR Advisors with providing answers to queries, consulting with managers and colleagues, recommending tools resources to drive the right outcomes and providing guidance and support in administering HR policies and procedures. Help and guide HR Advisors on program support and management - onboarding (Get Connected), offboarding, non-medical leaves of absence and the annual performance management cycle. Own the definition, attainment and communication of Team SLAs. Works collaboratively with HR Connect Manager for AMER/EMEA Analyze HR Connect processes and metrics with a focus on efficiency and effectiveness, quality and data-driven decision making Create and implement internal team procedures while identifying opportunities for continuous improvement. Compliance Possess a general understanding of compliance for India and international laws regarding employment practices Oversees HR Compliance related program or projects (Internal/external audits, entity set up and transfers, interrupting new laws, etc.) Ensure accurate and compliant maintenance of employee data and documents. Collaboration and Leadership Proactively collaborate with other COE Leaders and HR Business Partners to understand needs and implement processes and systems to continuously improve and meet needs. Lead cross-functional HR programs Manage relationships with Vendors Experience and Skills Required Bachelors degree or equivalent in Human Resources, Business, or related field with 10+ years of Human Resources experience in an operations role. Solid understanding of HR operations concepts, policies and procedures, and administrative procedures Superior customer service skills Proven ability to build relationships with, as well as advise and influence across all levels. Must thrive in a fast-paced, complex, dynamic, multicultural environment where multi-tasking and prioritizing are required Analytical, troubleshooting, and problem-solving abilities Data-driven mentality Program management Excellent interpersonal and communication skills Experience of managing a global team is a plus Requires occasional business travel

To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Responsibilities: If you are excited to be part of a team of engineers who look forward to building the next generation networking infrastructure, then Junos EVO is the team! As a software engineer you will be designing and developing control plane software on platforms running the Next Generation JUNOS networking infrastructure. You will be working closely with a team of strong and seasoned engineers. Minimum Qualifications: Experience 2-4 years Bachelors degree in Engineering in CS/ECE/EE/IT or similar stream from a premier institute. Relevant experience in Systems and networking software development. Good knowledge of C/C++ programming, Data Structures, OS and Networking including IPv4/IPv6 technologies. Experience in Linux/Unix based environments. Good problem solving and aptitude skills. Proven technical leadership and ability to work with cross-functional teams. Quick learner and team player. Preferred Qualifications: Good knowledge of routers and switches. Especially the architectural aspect. Understanding of distributed computing systems and technologies.

The candidate is expected to work in a highly dynamic and technical environment with relentless focus on delivering Remarkable Customer Experience. Demonstrate ownership of customer reported issues till resolution. Lead key customer escalations within team towards resolution and own stake holder communication on critical / hot escalations. Understand Customer s impact. prioritize, own and effectively communicate between various stakeholders. Closely engage with escalations team and Product teams to drive customer reported escalations towards closures. Knowledge Creation, Quality / Continuous improvement initiatives and Training / Mentoring activities. Be a Team player, flexible to work on Weekends/Holidays as per the Business requirement. Mandatory Skills: Excellent verbal and written communication, presentation and customer handling skills. Ability to logically troubleshoot complex and high impact problems Self-learner with appetite for continuous development. In-depth knowledge of the following: Switching Technology [xSTP, VRRP, LACP, Etherchannel, Dot1x, Dot1q, QOS, POE] IP and related protocols (ARP, ICMP, TCP, UDP, DNS, DHCP) 802.11 a/b/g/n/ac/ax Wireless protocol standards. BGP, OSPF, VxLAN, EVPN understanding would be an added advantage. Scripting skills like Python, or Shell (bash, csh) would be considered as added advantage. Preferred Work Experience Technical Support experience supporting critical network infrastructures of Enterprise/Telecom or Cloud customers Troubleshooting complex networks in Switching/Wireless/Cloud domain Experience in working with Product Development/Engineering team to resolve customer reported issues. Network Design and implementation experience in Datacenters would be a plus. Educational Qualification Engineering Graduates with 7+ years of relevant work experience JNCIE or CCIE in Routing Switching is a Plus. Certification on Cloud based / wireless technologies is an added advantage.

. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Join Our Identity and Platform Services Team at Juniper Are you passionate about working in the Identity domain and ready to take your career to the next level? We re looking for talented engineers to join our team and help us design, implement, and manage Identity and platform services. If you have a knack for solving complex challenges and want to make a real impact, this is the perfect opportunity for you. Primary Responsibilities: Provide technical expertise and support for the implementation, expansion, and standardized use of Identity Governance, Access Management, and related workflows. Interpret business requirements to produce sound technical design Identity solutions that are scalable for the future. Write code to integrate in-house applications, third-party applications, and cloud applications with the Identity services platform to leverage features like automated provisioning, reconciliation, authentication, and federation. Work with RESTful APIs to integrate apps using modern authentication and authorization protocols. Design and develop workflows to route for approvals and trigger automation tasks. Provide operational support and guidance when required (L3). Write code to extend the functionalities of the IAM platform to accommodate connectors/integrations between IAM tools and system resources. Minimum Qualifications & Experience: Possess in-depth technical and working knowledge in Access Management, Identity Governance, Active Directory, and Privileged Access Management implementations. 5+ years of experience in developing, implementing, and supporting Identity & Access Management products, capabilities, and services. 5+ years managing IAM tools in an engineering role. Experience with more than one of: Microsoft Active Directory, Microsoft Identity Manager, Saviynt, AzureAD, and OKTA will be highly preferred. Knowledge and experience with Identity Management protocols like SCIM, SAML2.0, OAuth, OIDC. Desired Qualifications: Understanding of Zero Trust principles aligned to identity services and Access Management with emphasis on enforcing explicit trust (per identity, device, and session). Demonstrated experiential track record in building, executing, and managing enterprise IAM initiatives in a complex organizational environment. Knowledge of current and emerging information technology industry trends and standards including common information security management frameworks, such as NIST, ISO, and COBIT. Ability to manage project activities aligned to expected and defined objectives. Active security certification(s): One or more of the following: CISSP, CRISC, CCSP, and/or any Identity solution or services certification. Experience working in global and diverse teams. BS degree in Computer Science, Management Information Systems, or related area of study. Location: Bengaluru, India .

This position is for the L1 TAC (Technical Assistance Centre) of Juniper s SRX Firewall customers. About Role: The role offers a chance to tackle diverse and challenging technical issues working with customers across the globe, stay ahead in the Security tech industry and continuously learn new skills. The role gives you a chance to work with highly collaborative and supportive team culture, it also involves a variety of tasks and interactions that can keep the workday interesting. Key Responsibilities: Ability to work in a highly dynamic TAC (Technical Assistance Center) environment with High focus on Customer satisfaction. Able to determine problems quickly and deliver a Remarkable Customer Experience. Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business. Take ownership for problem resolution, problem reproduction and escalation. Be a Team player, flexible to work on Weekends/Holidays as per the Business requirement. Be a fast learner and keep pace with newer technologies Mandatory Skills: In-depth knowledge of Virtual Private Networks (VPNs) wrt. Design, Implementation Scenario s, Connectivity troubleshooting and other Algorithms such as DES, 3DES, MD5, SHA, PKI etc. Candidate should have very strong fundamental "core" networking skills, with thorough knowledge of TCP/IP Protocol suite, OSI layered architecture and should be able to relate that knowledge in troubleshooting related issues. Proven knowledge and practical application of Security, Firewalls, access and perimeter control, vulnerability management and intrusion detection. Should have a strong knowledge on various attacks like SYN flood , Replay attacks etc and the mitigation techniques . Proven experience with data networks including physical layer infrastructure, servers, LAN/WAN hardware, software, data transmission facilities and interconnecting devices. Ability to understand and troubleshoot various network problems using utilities like lookup, traceroute, ping, net stat and packet sniffers like wire shark, tcp dump etc. In-depth knowledge, not limited to understanding but troubleshooting of, IP routing protocols (OSPF, BGP, RIP),IPSEC VPN, and xDSL Technologies, , MULTICAST . In-depth knowledge of L2 technology and protocols like VLANs, VLAN Tagging (IEEE 802.1q), LACP, VLAN trunking, STP (IEEE 802.1D and other 802.1 implementations.). Requirements: Requires B.E. in Electronics Engineering or Computer Science with 1- 3 years of experience supporting / Designing / implementing IP networks. Candidates who have extensively worked on Troubleshooting, implementation and support of large IP networks. Preferred skills: Good working knowledge of Application layer protocols and functions such as FTP, DNS, SNMP, HTTP/HTTPS, LDAP, Radius, User Authentication Mechanisms, SMTP etc. Demonstrated ability to provide third tier and technical support for Security related products like Commercial Firewall s, IPS/IDS, Unified Threat Management Systems (UTMs) like URL Filtering, AV, Anti-Spam. Understanding, Integration and troubleshooting of Various OS es like Windows, Unix and MAC and their specific application technologies like NIS, NFS, Sun-RPC, MS-RPC etc. in a security enabled environment. Preferred Certifications : JNCIA-JUNOS, JNCIS-Security, JNCIA-FWV, JNCIS-FWV, CCNA, CCNP other certifications are added plus.

The role of a developer is responsible for the design, development of applications for RPA project using Automation Anywhere and any OCR tools. Key Responsibilities: Lead the design, development, and deployment of automation projects, ensuring high-quality solutions delivered on time. Independently handle all stages of automation development, including requirement gathering, workflow design, development, testing, and deployment. Develop and implement robust automation workflows using Automation Anywhere Framework to ensure process stability and reusability. Responsible for developing Intelligent Document Processing using Kofex/Ephesoft/ any other OCR tools Should be able to understand and implement design document. Qualifications and Skills: Bachelor's degree in Computer Science, Information Systems, Data Science, or a related field. Strong understanding of software development principles, methodologies, and practices. Excellent communication and collaboration skills to effectively work with cross-functional teams and stakeholders. Ability to manage multiple priorities and deliver high-quality work within deadlines. 4+ years of work experience in Automation Anywhere, Kofex/Ephesoft/Other OCR tools Certifications in Automation Anywhere RPA Proven experience in developing RPA solutions using Automation Anywhere, OCR tools.

. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Role: Anaplan Senior Consultant Location: Bengaluru Education: BE / B Tech Experience: 4-5 year of experience in Anaplan and 10-12 years of overall experience in the sales/finance domain Certification: Preferred, Anaplan Certified Solution Architect, Anaplan Model builder - Level 3 certified candidate. Job Description: Candidate should have 4-5 years of relevant experience in Anaplan and 10-12 years of overall experience. Candidate should have worked on 3-4 Anaplan implementation projects in Sales Planning & Financial Planning & Analysis use cases. The primary responsibilities include: Understanding business processes and business requirements and translating user requirements into functional requirements and use cases. Design and build application models in Anaplan to support business processes. Hands on experience in Anaplan development, Testing and deployment. Transform and implement multi-dimensional structures to support business processes. Define and administer user roles and security. Good Communication. Prior experience in Hyperion, One Stream or any multidimensional tool is advantageous. .

A BE/B.Tech. or higher degree in Electronics/Electrical/Computer Engineering or equivalent. A minimum of 4+ years of experience as an individual contributor in a Networking Product development company-under Network-Security Technologies . Working knowledge of the following features would be desirable - Security Platform features - L2 switching, VLAN, Q-in-Q, COS, DHCP, BFD, LACP, Multicast, VRRP, BIOS, File systems, OS/firmware upgrades, system recovery/snapshots. Strong understanding of routing technologies including OSPF, BGP, GRE Tunnel, SDWAN and L2-L3 VPNs Good understanding of network firewalls (Layer-2 to Layer-7), Internet proxy, DNS, SSL VPN, multi-factor authentication and IPSEC technologies Good knowledge of Networking protocols, TCP/IP, Linux networking stack (ipv4/v6/IPSec etc). Good and working knowledge of traffic generators like IXIA, SPRIENT is a plus Good knowledge of Router/Network Firewall arch is a plus, Routing and Security certification holder is added advantage. Strong automation skills in Python and/or Perl, Robot framework, Debugging skills. Strong problem-solving and communication skills required, with ability to work harmoniously in a dynamic group A Good understanding of concepts related to computer architecture, systems, programming practices

As a Wireless TAC Engineer, you will play a crucial role in ensuring the success of our customers by providing technical support and resolving complex issues related to wireless networking. You ll become an expert in enterprise wireless and wired networks, contributing to the reliability and ease of use of our systems. Responsibilities: Technical Support: Utilize your 2+ years of experience in a technical support role within a wireless networking or wireless security company (or equivalent education). Troubleshoot and configure wireless access points. Understand and work with Wi-Fi 802.11 networks. Triage and resolve customer support escalations from multiple inbound channels. Meet or exceed customer expectations regarding response quality and timeliness. Network Management: Build and maintain layer 2/3 network testbeds. Reproduce customer issues and understand product features. File tickets for identified bugs. Analyze logs to pinpoint root causes. Collaborate with developers to drive solutions. Communication and Collaboration: Participate in relevant meetings and discussions. Provide status reports on ongoing tasks. Ask insightful questions to improve processes and customer experience. Qualifications: Networking Knowledge: Familiarity with Layer 2 and Layer 3 networking concepts. Understanding of 802.11 Wi-Fi standards. Juniper Router & Switch Certifications (a plus). Educational Background: bachelors or masters degree in Computer Science, Information Technology, Electronics, Electrical Engineering, or related fields.

The Advanced Services team provides exceptional outcomes and remarkable customer experience through "forward-looking" technical services to optimize network reliability and performance for designated customers. We are passionate about enabling our customers towards a fast, risk-free deployment of network services. We assist our customers to evaluate network for performance, scalability, and security and provides recommendations on network configurations and topologies to improve operational performance and identify/ mitigate major risk areas. Partnering on short-term projects such as recommendation and implementation of new Juniper software and hardware features in the customers network. Key responsibilities include the following, but are not limited to: This role requires you to be a customer advocate within Juniper and be a single point of contact for the customer for all post-sales services needs Stay in alignment with the customer and accounts team with respect to the services sales and product sales activities. Help support cases resolved as per SLAs and expedite/escalate critical issues among Juniper technical support teams. Provide relevant technical inputs to facilitate and expedite escalated problem resolution. Proactively escalates and brings people with required expertise together in order to bring critical and important issues to closure. Act as an interlock between Customer and Juniper Professional Services, Advanced Services and Education Services for the services to be delivered to the customer. Engages on the major projects for service requirements, risk management, and expectation setting with the account team, partners, and customer. Conduct Periodic reviews with the customer on Juniper service delivery metrics, SLA and quality. Establish a customer specific operational status and reporting framework (preferably using ITIL), and lead in the delivery and presentation of status reports. Uses technical knowledge to review and assess open software defects. Discovers potential risks associated with the deployment plans and partner with the customer to develop mitigation plans. Delivers proactive consulting services such as technical analysis and recommendations (Impact assessment and analysis, health check analysis, software upgrade analysis, config review, etc ) Partners with Customers in conducting periodic Juniper product health checks in order to identify potential product improvement areas. Based on the evaluation makes a relevant recommendation to optimize operational performance with respect to design/topology/configuration. Reviews and evaluate network plans and assists in the planning of new feature implementation and product deployment. Allies with internal teams to resolve identified risks in software. Engages with Juniper engineering teams to improve potential quality issues with products. Document and maintain customer network solutions knowledge and educates other internal Juniper resources for a better support experience. Skill specifications The candidate must have a deep understanding of core IP networking concepts (TCP/IP, QoS, VLAN, STP, IPSEC, NAT, IPv6). Should possess reasonable expertise in Layer2, Layer3 protocols such as VRRP, OSPF, BGP, Multicast, MPLS VPN. Knowledge and experience of the newest technologies such as Segment Routing, Traffic engineering, DC switching, VxLAN, EVPN, SD-WAN & Wireless is a plus. Experience working in large enterprises, Network service providers have added advantage. ITIL Framework process knowledge will be an added advantage. Experience and desire to work on automation will be valuable in long run. Amiable communication, interpersonal and social skills will make a difference Juniper product certifications (JNCIS/JNCIP/JNCIE) or industry equivalents are helpful. Qualification and Experience: Experience with customer facing roles is essential. We prefer candidates with bachelors degree in electrical/electronic Engineering, Computer Science or equivalent. A Business degree such as MBA would be an advantage. 8+ years experience in designing, implementing, and solving technical problems of the state-of-the-art Datacenter, IP/MPLS- Networks. High exposure to network operations environment. Ability to operate independently, including management of priorities in unstructured environment. The successful candidate will demonstrate and be a role model for the values of the "Juniper Way" - Be Bold, Build Trust, Deliver Excellence