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0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less
Posted 2 months ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less
Posted 2 months ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Able to handle Fortinet SDWAN enterprise network independently. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP / NSE 3 or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less
Posted 2 months ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less
Posted 2 months ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less
Posted 2 months ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less
Posted 2 months ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less
Posted 2 months ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less
Posted 2 months ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
We want people who are passionate about building huge scale networks on the Internet. We are looking for a Senior Network Engineer to join the existing network engineering team, working with the infrastructure group. Reporting to the Manager of Network Engineering, the Network Engineer will be part of a team that is designing, implementing and maintaining the DigitalOcean network from the Internet edge to the hypervisor connections. Our networks need to be massively scalable, and enable systems agility, while providing our hundreds of thousands of customers with the most stable platform. We work with other infrastructure and engineering teams to ensure new products and features have scalable network architectures and will provide the performance our customers require. If you’re looking for a Network Engineering role to challenge your skills and be rewarding and fulfilling, while working with top of the line equipment and managing a large network with huge scaling requirements and modern design, this job is for you. What You'll Be Doing Providing hands-on technical design and engineering for network-related tools and systems Working with networking-focused software engineers to develop/maintain our network automation and monitoring platform.SDN solution and integration Developing and contributing to open source projects relating to network and platform engineering Helping to maintain good code quality by providing guidance during code reviews Developing and maintaining network automation solutions What We'll Expect From You BA/BS in Computer Science or equivalent degree Knowledge of and demonstrated ability in at least one of the following languages: Go, Python Expertise with Linux Expertise working with Juniper hardware (e.g., MX, QFX, EX, SRX) and the Junos operating system Experience with CI/CD, containers and/or virtualization, web servers, and databases Hands-on experience with observability tools such as Prometheus, Grafana, or the ELK stack Experience with automation frameworks (Salt preferred) Good knowledge of code versioning tools such as Git, and accustomed to multi-branches development Experience working on, building, and troubleshooting large-scale datacenter networks Experience working on, building, and troubleshooting global backbone networks Experience working with Nokia, Arista, and Ciena Experience working with typical layer-2 and -3 protocols such (e.g., BGP, OSPF, VRRP, IS-IS ,LACP,MC-LAG) Experience working with MPLS, including BGP-LU (RSVP-TE experience a plus) Why You’ll Like Working for DigitalOcean We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development. We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. We reward our employees. The salary range for this position based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. This is role is located in Hyderabad, India Show more Show less
Posted 2 months ago
0.0 - 8.0 years
0 Lacs
Noida, Uttar Pradesh
On-site
Noida,Uttar Pradesh,India Job ID 764549 Join our Team About this opportunity: We are currently seeking a talented and dedicated individual to join our Ericsson team as a Technical Authority Expert - (IP - Multivendor – Switch & Router). This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain. What you will do: Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. The skills you bring: Good knowledge in IP Networking Protocols like OSPF, ISIS, MPLS, LDP, L2VPN, L3VPN, BFD. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G Service Flow & Interfaces). Product/Vendor knowledge on Ericsson/ Nokia / Cisco / Juniper/Huawei/F5 (At least any two). Good Communication & trouble-shooting skills. 5-8 years of relevant in IP Domain. What happens once you apply?
Posted 2 months ago
0.0 - 16.0 years
0 Lacs
Noida, Uttar Pradesh
On-site
Noida,Uttar Pradesh,India Job ID 766033 Join our Team About this opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP based cloud nodes. Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What you will do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, Segment routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G Service Flow & Interfaces). Minimum 1 certification on any Firewall (FortiGate/Juniper SRX/A10) Minimum 1 certification on any Router (CCNA/CCNP/JNCIP) Good Communication & trouble-shooting skills. 8-16 years of relevant in IP Domain and virtualization technologies.
Posted 2 months ago
0.0 - 10.0 years
0 Lacs
Noida, Uttar Pradesh
On-site
Noida,Uttar Pradesh,India Job ID 768067 Join our Team About this opportunity: We are currently seeking a talented and dedicated individual to join our Ericsson team as a Senior Engineer - IP (Multivendor – Switch & Router). This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain. What you will do: Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Ensure monitoring with GCP, Cloud Connect links. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. The skills you bring: Good knowledge in IP Networking Protocols like OSPF, ISIS, MPLS, LDP, L2VPN, L3VPN, BFD. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G Service Flow & Interfaces). Experience with Cloud preferably Cloud-Connect or GCP. Product/Vendor knowledge on Ericsson/ Nokia / Cisco / Juniper/Huawei/F5 (At least any two). Good Communication & trouble-shooting skills. Degree within / Telecommunication Engineering / Computer Science /Computer Engineering 5-10 years of relevant in IP Domain.
Posted 2 months ago
5.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Bangalore,Karnataka,India Job ID 761146 : We are seeking a highly skilled Ericsson Cloud SME to join our Managed Services Cloud Operations team. The ideal candidate will have strong expertise in Ericsson Cloud platforms , OpenStack/Kubernetes , Networking , Cloud Storage , and Automation . The role involves hands-on management of Ericsson NFVI components , including CEE 9, CEE 10, CNIS, ECCD, SDI, vCIC, Fuel, and RTE , with a strong focus on networking, security, and automation in a mission-critical, 24x7 environment . What you will do: Ericsson Cloud Infrastructure Management : Operate and optimize Ericsson NFVI components , including CEE 9, CEE 10, CNIS, ECCD, SDI, vCIC, Fuel, and RTE . Ensure seamless performance, scalability, and availability of Ericsson Cloud Execution Environment (CEE) . Troubleshoot complex issues in Ericsson SDN (ODL), OpenStack, and Kubernetes environments. Cloud & Networking Expertise : Manage networking for Juniper, Pluribus, Extreme SLX switches/routers . Configure and troubleshoot F5, A10 Load Balancers , and Juniper, FortiGate Firewalls . Work with Pluribus Networks and Ericsson SDN (ODL) for advanced SDN-based cloud networking . Kubernetes & OpenStack Operations : Deploy and manage Kubernetes (RedHat OpenShift, Mirantis Kubernetes Engine) and OpenStack-based cloud environments. Handle containerized workloads with Docker, Kubernetes, and RedHat OpenShift . Optimize cloud platforms for high availability, scalability, and security . Cloud Storage & Hyperscale Hardware : Manage Nexenta, Ceph-based Cloud Storage solutions. Work with Hyperscale Cloud Hardware Platforms , including Ericsson HDS8000, BSP8100, Dell, and HPE . Monitoring, Automation & Security : Implement and manage monitoring tools such as Ericsson OMC, Zabbix, ZenOSS, and Nagios . Automate tasks using Bash, Python, and Ansible to improve operational efficiency. Implement security best practices and compliance standards in cloud operations. Collaboration & Customer Support : Work closely with cross-functional teams, customers, and stakeholders to ensure cloud infrastructure meets business needs. Troubleshoot, diagnose, and resolve complex cloud, networking, and infrastructure issues . Maintain a customer-first mindset with strong problem-solving skills . 24x7 Support & Incident Management : Provide on-call, 24x7 support for cloud operations and incident response . Drive root cause analysis (RCA) and preventive maintenance strategies. The Skill you Bring: Bachelor’s degree in Computer Science, IT, Telecommunications, or equivalent experience. 5+ years of hands-on experience in Ericsson Cloud, NFVI, SDN, OpenStack, and Kubernetes operations . Strong expertise in Ericsson Cloud Execution Environment (CEE 9, CEE 10), CNIS, ECCD, SDI, vCIC, Fuel, and RTE . In-depth knowledge of Juniper, Pluribus, Extreme SLX switches/routers, F5/A10 Load Balancers, and Juniper/FortiGate Firewalls . Experience with Ericsson SDN (ODL), Kubernetes (RedHat OpenShift, Mirantis Kubernetes Engine) . Hands-on expertise in Cloud Storage (Nexenta, Ceph) and Hyperscale Cloud Hardware (Ericsson HDS8000, BSP8100, Dell, HPE) . Strong scripting knowledge in Bash, Python, Ansible for automation. Experience with monitoring tools like Ericsson OMC, Zabbix, ZenOSS, Nagios . Strong analytical and problem-solving skills. Excellent interpersonal skills, communication skills, and collaboration mindset . Willingness to work in a 24x7 support model . Preferred Certifications Ericsson NFVI Certification Red Hat Certified Engineer (RHCE) or OpenStack Certification Kubernetes Certified Administrator (CKA) Juniper, FortiGate, Pluribus Networks Certifications ITIL or DevOps Certifications What happens once you apply?
Posted 2 months ago
5.0 - 10.0 years
5 - 15 Lacs
Hyderabad
Work from Office
Juniper strong hands-on, JNCIS-SP, JNCIS-ENT or JNCIS-DC certification. Knowledge on VLAN, STP/RSTP, ACL/Firewall filters Junos upgrade skills. OSPF & BGP skills. Work on DC setup. Troubleshoot EVPN-VXLAN, IP Fabric Underlay, Overlay Network setup.
Posted 2 months ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Job Description (SE3) - You will be part of a global devops team responsible for developing and supporting the CD/CI pipeline Minimum Qualifications: 3+ years of experience delivering devops solutions Scripting in python , groovy Good understanding of devops concept such as CI/CD, Infrastructure, Docker , Jenkins, Git, Artifactory Experience with Git for version control Experience in deploying applications on Linux environments Frontend development (django, html, css, javascript) Knowledge of Unix and scripting is a plus. Experience of working with Databases (Postgres, MySQL) Exceptional written and verbal communication skills. The candidate should be quick to learn and adapt, with strong technical aptitude. Excellent presentation, communication, and interpersonal skills. Willingness to work in shift to cover overlapping timezones About Juniper Networks Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook. WHERE WILL YOU DO YOUR BEST WORK? Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bengaluru, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world. At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you. Additional Information for United States jobs: ELIGIBILITY TO WORK AND E-VERIFY In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers. Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar E-Verify® is a registered trademark of the U.S. Department of Homeland Security. Juniper is an Equal Opportunity workplace. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need. Show more Show less
Posted 2 months ago
10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Job Description Position: Project Manager – Professional Services Role: Individual Contributor Location: Bangalore Experience:10+ years Certification: PMP , Agile certification About the team: We are a leading professional services Team specializing in delivering comprehensive solutions to our clients. Our dedicated team of experts collaborates directly with clients to drive successful project outcomes. We work on a wide range of engagements, from small to large, across globe. Our commitment to excellence has earned us a reputation as a trusted partner in the realm of professional services. Role Overview: As a Professional Services Project Manager, you will play a crucial role in the successful delivery of projects ranging from small-scale project to complex, large-scale engagements. Your experience in project management, combined with your proficiency in both Agile and Waterfall delivery models, will be pivotal in ensuring the seamless execution of projects while maintaining the highest standards of quality and client satisfaction. Key Responsibilities: Lead end-to-end project management activities for a diverse range of engagements, working closely with clients to define project scope, objectives, and deliverables. Develop and execute project plans, considering the appropriate delivery model (Agile or Waterfall) based on project requirements and client preferences. Collaborate with cross-functional teams, including technical experts, consultants, and stakeholders, to ensure project milestones are met within the defined timelines and budget. Proactively identify and mitigate project risks, managing issues that may arise during project execution. Monitor project progress and ensure that project deliverables are of the highest quality, meeting, or exceeding client expectations. Foster strong relationships with clients, acting as the main point of contact for project-related discussions and updates. Effectively communicate project status, updates, and potential roadblocks to both internal teams and clients. Leverage your knowledge to provide valuable insights and recommendations during project planning and execution (if applicable). Mentor and guide junior project managers, contributing to their professional growth and development. Uphold best practices and industry standards in project management, utilizing your PMP certification and experience to drive excellence. Qualifications and Skills: Bachelor's degree in a relevant field; Master's degree is a plus. 10+ years of demonstrated experience in project management, preferably in a professional services environment. PMP (Project Management Professional) certification / Scrum and Agile certifications is mandatory. Proficiency in both Agile and Waterfall delivery methodologies. Vast experience in successfully delivering network solutions and DevOps Projects is a plus. Excellent interpersonal, communication, and presentation skills. Proven ability to manage multiple projects simultaneously, balancing priorities effectively. Problem-solving mindset with the ability to adapt to changing project requirements. Leadership capabilities to guide project teams and collaborate with clients. Attention to detail and commitment to delivering high-quality results. Leadership: Applies Business Acumen: Demonstrates a deep understanding of the Professional Services Business, able to uncover and articulate the project's business case effectively. Strong Teams Building: Establishes and nurtures a sense of camaraderie and motivation within the project team. Stakeholder Relationship: Develops positive working relationships across various stakeholders, fostering collaboration and achieving shared goals. Clear Role Definition: Defines and assigns roles and responsibilities within the project team, ensuring clarity and accountability. Effective Communication: Listens attentively, comprehends, and executes decisions with precision, involving relevant stakeholders for quality outcomes. Decisive Leadership: Takes proactive and assertive steps to make well-informed decisions, considering potential impacts on project outcomes. Influence and Conflict Resolution: Influences and gains consensus in challenging situations, navigating conflicts towards constructive resolutions. Change Management: Initiates and leads change efforts, addressing resistance and setbacks, and fostering an environment of constructive debate. Agile Leadership: Demonstrates proficiency as a Scrum Master or Workshop Lead in large-scale programs, facilitating Agile ceremonies, and ensuring adherence to Agile principles. Technical/Functional: Scope Assessment and Resolution: Proficiently assesses project scope, identifies gaps in requirements, and efficiently resolves them. Effective Planning: Develops comprehensive work breakdown structures, aids in accurate estimations, validates estimate confidence, and consolidates them into a robust project schedule. Project Finance: Demonstrated track record of effectively managing project budgets and financial resources to ensure successful project delivery. Optimizing Critical Path: Demonstrates the ability to optimize the critical path to enhance project efficiency and timely delivery. Problem Solving and Decision Making: Identifies project-related problems, selects appropriate solutions, and escalates when necessary, ensuring smooth project progression. Risk Management: Recognizes active project risks, vigilantly monitors risk triggers, and executes predefined contingency plans when required. Scope Management: Proficiently manages scope changes, driving discussions about scope versus schedule/budget and reaching conclusive decisions. Resource Negotiation: Skilled in negotiating for necessary resources, be it human capital, budget allocation, or equipment, considering the larger organizational project portfolio. Variance Analysis: Expertly identifies deviations between planned and actual project outcomes across dimensions (scope, schedule, quality, risks), taking corrective actions as needed. Estimation Techniques: Applies various estimation techniques to refine future project planning, improving accuracy and predictability. Proficient Tools Utilization: Demonstrates proficiency in MS Project, as well as Microsoft Excel, PowerPoint, Word etc. Adherence to PMO Standards: Familiarity with project portfolio management tools and dedicated adherence to PMO (Project Management Office) standards. Others Information Position can includes travel upto 20%. Flexibility in terms of working hours to support global customers. About Juniper Networks Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook. WHERE WILL YOU DO YOUR BEST WORK? Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bengaluru, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world. At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you. Additional Information for United States jobs: ELIGIBILITY TO WORK AND E-VERIFY In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers. Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar E-Verify® is a registered trademark of the U.S. Department of Homeland Security. Juniper is an Equal Opportunity workplace. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need. Show more Show less
Posted 2 months ago
7.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Position: Supply Chain Specialist 5 Location: Bangalore Experience: 7+ years Responsibilities: Warehouse operation: - Liaise with warehouse (3rd Party Logistics), contract manufacturers and internal order fulfillment teams on shipment enquiries/schedule (both incoming and outgoing shipment). Coordinate quarterly E&O shipment from CMs/ODMs to warehouse Ensure the outgoing shipment to CMs/ODMs are on schedule and meet the CRD. Liaise with internal engineering team and component suppliers in relation to purge/defective/aged material for disposition. Monitor warehouse space consumption monthly to ensure sufficient space at all times. Review monthly warehouse management fee (settlement report) and submit PO to ensure payment on-time to warehouse. Review warehouse performance – focusing on areas of improvement. Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Collects data to identify root cause of problems. Measures performance against process requirements. Inventory Management: - Monitor inventory aging and working with cross-functional team on the disposition Perform quarterly scrap analysis Perform monthly inventory reconciliation and resolve the discrepancy with the warehouse and Juniper finance team. Support Finance SOX requirements i.e. yearly inventory audit System Transaction:- Post SAP transaction on timely manner to ensure inventory accuracy. PGI Inventory movement Scrap PO creation to CMs/ODMs for quarterly E&O and component suppliers Maintaining PO Delivery Date Skills and Attributes: Strong analytical and problem-solving skills, and capable of synthesizing multiple sources and large amount of data. Excellent verbal and written English communication skills, able to communicate cross-functionally. Ability to communicate effectively with internal and external multi-cultural teams. SAP/Microsoft Office/Tableau/Power BI or other Analytics Platforms Qualifications and Experience Levels: A relevant bachelor’s degree in business/commercial or manufacturing degree with a minimum of 7 years of experience. Working experience in contract manufacturing industry is preferable. About Juniper Networks Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook. WHERE WILL YOU DO YOUR BEST WORK? Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bengaluru, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world. At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you. Additional Information for United States jobs: ELIGIBILITY TO WORK AND E-VERIFY In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers. Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar E-Verify® is a registered trademark of the U.S. Department of Homeland Security. Juniper is an Equal Opportunity workplace. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need. Show more Show less
Posted 2 months ago
3.0 years
0 Lacs
Greater Kolkata Area
On-site
An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview We are currently looking to recruit a Network Engineer to join our growing global team. As part of the Global Delivery team, you will be responsible for working on projects related to TNS financial services product offerings. Working closely with the broader delivery team, you will be responsible for add/move/changes to network configuration as well as documentation. Being a part of the TNS FinTech division there will be opportunity to expand and further develop your knowledge and skills across a variety of TNS service and product offerings. Responsibilities Responsibilities Manage and resolve assigned cases in a timely manner Support new and existing customers with their configuration add/move/change request Provide support to senior engineers on configuration preparation and deployment on complex projects Work with Project Managers for smooth service activation Work on all aspects of documentation for both internal and external usage Qualifications 3+ years’ experience in a network operations environment supporting a global IP network Direct experience configuring and troubleshooting Cisco, Juniper, and Arista routers and switches Cisco IOS and JunOS experience and familiarity with TAC case management and escalation process Solid written and verbal skills Direct customer service experience required Flexibility around working hours in support of business requirements (may include bank holiday working etc) Proficient with Microsoft Office (Excel, Word, PowerPoint, Project, Visio) CCNA JNCIA If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Qualifications If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Show more Show less
Posted 2 months ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description Job Purpose We are seeking a skilled and experienced Systems and Network Test Lab Manager to join our dynamic team. The ideal candidate will be responsible for performing comprehensive testing on various operating systems and servers, ensuring the highest level of system and network performance. This role is crucial in maintaining the integrity and efficiency of our infrastructure. Responsibilities Lead and manage a team of Test Lab engineers, providing technical direction and guidance for the infrastructure testing efforts Oversee testing on various operating systems and servers, including but not limited to Linux, Windows, and other UNIX-based systems. Oversee testing on various network operating systems and hardware, including but not limited to Juniper, Arista and F5. Monitor and document test results meticulously, ensuring accurate tracking of system and network performance. Generate reports for test results to identify variations, differences, and potential areas of improvement. Develop, maintain, and suggest enhancements to test cases based on changing requirements and technologies. Oversee Regularly patch and update hardware and software used in support of testing environments leverage latest ICE standards. Collaborate with other team members and departments to refine testing processes and methodologies. Assist in developing test plans and strategies for system and network testing. Proactively identify and troubleshoot issues encountered during testing. Stay updated with the latest trends and advancements in system and network testing. Knowledge And Experience 3+ years of experience managing technical resources in an engineering setting. 3+ years of experience in Linux and Windows administration, including patching and upgrades. 3+ years of experience supporting standard enterprise server hardware (Dell, HPE, Lenovo, etc.), including firmware and hardware upgrades. 2+ years of experience in scripting using Python, Bash, PowerShell, Puppet, or Ansible. Proven experience in developing test automation, integration testing, and performance/stress testing for backend infrastructure. Ability to manage small-scale projects and handle multiple projects and tasks simultaneously. Experience with Jira is a plus. Knowledge of benchmarking tools and performance management utilities such as Phoronix, SysBench, 3DMark, SPECInt. Strong analytical skills with a focus on detail and accuracy. Excellent communication skills, both verbal and written. Bachelor’s degree in computer science, Information Technology, or a related field is preferred. Relevant certifications in system/network administration or testing are advantageous. Preferred Skills Demonstrate strong technical leadership abilities Team player with the ability to work independently. Strong problem-solving and critical thinking skills. Ability to adapt to changing technologies and learn new tools quickly. Good organizational skills with the capability to prioritize tasks. Ability to collaborate with a variety of personalities and skillsets and improve the quality of IT processes. Show more Show less
Posted 2 months ago
0 years
0 Lacs
Tripura, India
On-site
We are looking for candidates with the following requisites for Tripura : In depth & practical knowledge in Routing, Switching, Topologies & Protocols Experience in Installation, configuration, Troubleshooting & Maintenance of Cisco/Aruba/Juniper Switching in Core/Distribution/Access topology and Spine & Leaf Topology Experience in implementation and Managing Network Security devices like Firewall, Anti-DDoS, ADC, WAF, NIPS, Anti-APT etc. from Fortinet / Palo Alto / Checkpoint. Experience in Monitoring, Troubleshooting & Fixing of of the Network Security at Customer Premise/DC. Experience in OEM coordination for implementation, troubleshooting of Networking Devices Co-ordination skill with customer & stakeholders for any Network related issue and providing necessary suggestion/solution. Qualifications: B.E./B.Tech./MCA/MSc. IT, Security Certifications Show more Show less
Posted 2 months ago
5.0 years
0 Lacs
India
On-site
Design and deployment of on-premises and cloud-managed enterprise wireless solutions for customers across the Commercial, Healthcare, Government, and Manufacturing verticals Design and deployment of advanced wireless solutions including voice, real-time location services (RTLS), and outdoor mesh Design and deployment of wireless security solutions including rogue detection and WIDS/WIPS Produce RF designs, perform RF assessments, and troubleshoot wireless networks using spectrum analysis, protocol analysis, and packet capture Solid understanding and experience with wired networking protocols in support of wireless services (e.g., 802.1Q, DHCP, IP routing, etc.) Solid understanding of AAA, 802.1X, and RADIUS as it pertains to enterprise wireless services Solid understanding of wireless QoS for wireless voice and media services Develop detailed network diagrams and low-level design documentation , Required Must have experience designing and deploying Juniper Mist wireless solutions Thorough understanding of the 802.11 protocol and amendments 5-7+ years' experience in wireless network engineering 5-7+ years' experience in wired network engineering Experience designing and deploying Cisco AireOS and IOS XE (Catalyst 9800) wireless solutions Experience designing and deploying Cisco Embedded Wireless Controller (EWC) Cisco Certification (CCNA, CCNP Enterprise, CCIE Enterprise) Ekahau Certification (ECSE Design, ECSE Troubleshooting, ECSE Advanced) Must have excellent communication skills, writing skills, and the ability to work with team members at all levels Preferred Experience performing AireOS to IOS XE wireless migration Experience with Cisco Prime Infrastructure and DNA Center Experience performing Cisco Prime Infrastructure to DNA Center migrations Experience designing and deploying Cisco Meraki wireless solutions Experience designing and deploying Aruba AOS6, AOS8, and AOS10 Experience designing and deploying Aruba Instant including management with Central Experience performing Aruba AOS6 to AOS8 migrations Experience with Aruba AirWave and Aruba Central On-Premises Experience performing migration from one OEM to another CWNP Certification (CWNA, CWSP, CWAP, CWDP, CWNE) Aruba Certification (ACMA, ACMP, ACMX) Juniper Mist Certification (JNCIA-MistAI, JNCIS-MistAI) Fortinet wireless experience is a bonus Cisco partner experience is a bonus Show more Show less
Posted 2 months ago
0 years
2 - 3 Lacs
Hyderābād
On-site
Job description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role, you will: Primary Responsibility is to support all WIFI severity incidents globally being the SME point of contact. Have detailed working knowledge of WIFI infrastructure – Juniper/MIST would be preferred. Possess expertise in managing Wi-Fi infrastructure. Expertise in handling wireless network troubleshooting to deliver desired performance or break-fix. Working with other IT teams including Incident Management during crisis and represent Connectivity. Working as part of a global team of Network Support Specialist. Work within global diverse team of engineers and vendors to provide support on a “follow the Sun” basis. Drive down infrastructure service outages and repeat failures. Ensure global standards are set and adhered to. Work with WIFI engineering team and Vendor to continuously improve the service. Be willing to provide on-call support on a rotational basis – which is financially rewarded. Requirements To be successful in this role you should meet the following requirements: Strong technical skills for handling Wi-Fi Technology – Juniper/MIST preferred but not essential. Good understanding of Data Networks Topologies and protocols. Strong drive to improve the services we provide to our business. Need to be a good team player and able to collaborate at all levels. Understanding of Working to ITIL/Agile Standards/Framework. Willingness and ability to learn new telecoms technologies and supporting tools. Strong communication skills and be able to communicate at all levels within the business You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India
Posted 2 months ago
3.0 years
0 - 0 Lacs
Tuticorin
On-site
Qualification : BE, B.tech, Bsc Experience : 3 to 5 years Role : A Network andSystem Administrator is an IT professional responsiblefor managing and maintaining an organization's computer systems andnetworks,including Local Area Networks (LANs) and Wide Area Networks (WANs).They ensure smooth and secure network operations, troubleshoot issues, andimplement security measures. Certifications / License : Degree with workexperience Certificate or Degree with Cisco / Juniper / OEM Certification. Job Types: Full-time, Permanent Pay: ₹9,784.44 - ₹48,345.63 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Rotational shift Work Location: In person Speak with the employer +91 9600566192
Posted 2 months ago
2.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Description The Pricing analyst will be responsible to review and provide insights on non-standard pricing proposals. This position will report to the Finance Manager in Juniper GBS Organization. Specific responsibilities include the following. Review and analyze pricing proposals for the Juniper product portfolio and develop actionable recommendations. Commercial deal review and approval – drive the process to ensure high-quality supporting rationale exists as appropriate for all deals. Adhere to regional pricing-related processes, policies, and guidelines. Track and obtain all required approvals in line with compliance requirements. Perform pricing modeling/analysis for multiple configurations. Academic requirements: Graduation with 2+ years of relevant experience. Good understanding of Critical Business Processes and Organization concepts. Excellent communication and interpersonal skills Prior work experience in SAP/SFDC pricing module is preferred. Soft skills required: Highly motivated self-starter who can work independently or collaborate as part of a team. Superior quantitative and analytical skills. Flexible and adaptable with strong business acumen. Detail oriented, accurate, and thorough. Deadline and results driven. About Juniper Networks Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook. WHERE WILL YOU DO YOUR BEST WORK? Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bengaluru, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world. At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you. Additional Information for United States jobs: ELIGIBILITY TO WORK AND E-VERIFY In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers. Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar E-Verify® is a registered trademark of the U.S. Department of Homeland Security. Juniper is an Equal Opportunity workplace. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need. Show more Show less
Posted 2 months ago
3.0 - 5.0 years
0 - 0 Lacs
Tuticorin
On-site
Qualification : BE, B.tech, Bsc Experience : 3 to 5 years Role : An IT technician, also known as a support technician, is a professionalandsoftware. They are responsible for ensuring that computer systems and networkswithin an organization function efficiently and securely .Certifications / License : Degree with work experience Certificate or Degreewith Cisco / Juniper / Oem Certification Job Types: Full-time, Permanent Pay: ₹8,524.28 - ₹37,075.46 per month Benefits: Health insurance Provident Fund Shift: Day shift Work Days: Monday to Friday Work Location: In person
Posted 2 months ago
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