1497 Juniper Jobs - Page 46

Job Title - Network Engineer Location - Gurugram Department - IT/Networking Reports to - Network Operations Manager/IT Manager Job Overview The Network Engineer is responsible for handling complex network issues and providing high-level support for escalated incidents. The role requires expertise in designing, implementing, and maintaining the enterprise network infrastructure. This position involves troubleshooting network systems, addressing security vulnerabilities, optimizing performance, and ensuring business continuity. Key Responsibilities Network Design and Implementation Design, configure, and deploy complex Layer 3 routing and switching networks, including BGP, OSPF, and EIGRP. Develop and implement network architecture and engineering plans. Collaborate with IT teams to integrate and optimize network solutions. Advanced Troubleshooting and Support Provide support for escalated network issues from L1 and L2 engineers. Troubleshoot and resolve complex network outages, performance issues, and configuration errors. Perform root cause analysis (RCA) for network incidents and outages. Monitoring and Optimization Monitor network performance and perform capacity planning to ensure network reliability and scalability. Implement traffic engineering solutions and QoS configurations. Conduct periodic audits and optimizations of existing network infrastructure. Security and Compliance Ensure network security through the implementation of firewalls, VPNs, and IPS/IDS solutions. Enforce security policies and procedures for network devices. Perform vulnerability assessments and patch management on networking hardware. Collaboration and Documentation Work closely with vendors and service providers to troubleshoot and resolve network issues. Document network diagrams, configurations, and procedures for future reference. Collaborate with cross-functional teams to ensure smooth project execution. Technology and Standards Stay updated with industry best practices and emerging technologies. Evaluate and recommend new networking technologies, solutions, and services. Qualifications and Skills Education - bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience). Experience 5+ years of experience in network engineering, with at least 2 years in an L3 role. Strong knowledge of routing and switching protocols such as OSPF, BGP, EIGRP, MPLS, and VRF. Experience with network firewalls, VPNs, IDS/IPS, and other network security protocols. Certifications (Preferred) Cisco Certified Network Professional (CCNP) or equivalent. Other relevant certifications (e.g., Juniper, Fortinet, Meraki, AWS networking, etc.). Technical Skills Proficiency with Cisco, Juniper, and other network devices. Deep understanding of WAN, LAN, and data center technologies. Experience with network monitoring tools (e.g., SolarWinds, Wireshark, PRTG). Familiarity with cloud networking solutions and SD-WAN. Soft Skills Strong problem-solving and analytical skills. Excellent communication and teamwork abilities. Ability to work under pressure in high-stakes environments. Self-motivated and capable of working independently. Additional Information Work Environment - In Office Work Schedule - 24X7 Shift Hours Show more Show less

Roles & Responsibilities: Professional Services Delivery Network Security Engineer L4 Network Security Engineer L4: Key Responsibilities Proven expertise in configuring and managing Cisco ASA, Palo Alto, Fortinet & Juniper firewalls Firewall & Security: Advanced configuration and troubleshooting of firewalls (Cisco ASA, Palo Alto, Fortinet), VPNs (IPSec, SSL), IDS/IPS Demonstrated ability to implement advanced features on Palo Alto firewalls, including converting Layer 4 to Layer 7 traffic Hands-on experience with F5 Load Balancers and NetScaler Load Balancing & Redundancy: Implementing solutions using F5, Citrix NetScaler, HA/Failover systems Demonstrated ability to manage and execute complex firewall migrations and load balancer migrations in dynamic environments , ensuring minimal disruption and adherence to best practices. Routing & Switching: Deep expertise with protocols like BGP, OSPF, EIGRP, MPLS, STP, VXLAN, etc NSX,CDN,CASB, SD-WAN / SDN: Deep knowledge of software-defined networking platforms (Cisco SD-WAN, VMware NSX) Network Automation: Scripting (Python, Ansible, Terraform) to automate configurations and monitoring Lead the design, implementation of firewall and load balancing solutions for clients Create and review all technical diagrams of infrastructure using Visio or Smart draw Work directly with Clients/PMs to understand their network security needs and translate them into effective technical solutions Stakeholder Communication: Translating technical issues into business-impact language for management or clients Knowledge of NSX,CDN,CASB will be added advantage Linux & Virtualization skills will be added advantage Preferred Certifications: Cisco Certified Network Professional (CCNP Security) or equivalent, CCIE or equivalent Palo Alto Networks Certified Network Security Engineer (PCNSE) or equivalent F5 Certified Administrator or equivalent certification CompTIA: Network+, Security+ Linux & Virtualization certifications will be added advantage Full project life-cycle experience and knowledge of best-practice project methodologies Stakeholder Communication: Translating technical issues into business-impact language for management or clients. Show more Show less

Job Summary We are seeking a highly skilled and motivated Network Engineer with expertise in Electronic Security Projects to join our dynamic team. This role involves the design, implementation, and maintenance of sophisticated network infrastructures to support a wide range of electronic security systems, including Video Surveillance, Perimeter Intrusion Detection, Access Control, Fire Alarm Systems, and both active and passive networking components. The ideal candidate will demonstrate strong proficiency in network engineering, security protocols, and system integration, ensuring scalable, reliable, and secure network solutions for our clients. 1. System Design and Architecture: Collaborate with project stakeholders to gather technical requirements. Design scalable, redundant, and secure network architectures tailored to electronic security systems. Develop detailed system diagrams, network topologies, and technical specifications. 2. Network Implementation and Configuration: Deploy and configure critical network components, including routers, switches, firewalls, and access points. Implement VLANs, VPNs, ACLs, and security measures to ensure data integrity, confidentiality, and availability. Install and manage network monitoring tools to oversee performance and security incidents. 3. Integration of Security Systems: Integrate Video Surveillance, Perimeter Intrusion Detection, Access Control, and Fire Alarm Systems into the network infrastructure. Ensure seamless communication and interoperability between devices and platforms. 4. Firewall and Intrusion Detection Systems (IDS/IPS): Design and enforce firewall policies and rules to safeguard network assets. Deploy and manage IDS/IPS solutions for proactive threat detection and mitigation. 5. Access Control and Authentication: Implement secure access control mechanisms and authentication protocols to restrict unauthorized access. Integrate access control systems with identity management platforms for centralized administration. 6. Video Surveillance and Analytics: Configure IP-based video surveillance cameras and Video Management Systems (VMS). Implement video analytics and motion detection algorithms to automate event detection and alerts. 7. Perimeter Intrusion Detection: Design and deploy perimeter security solutions, including sensors, alarms, and monitoring systems. Configure geofencing, motion sensors, and other detection mechanisms to protect critical infrastructure. 8. Active and Passive Networking: Manage the installation and termination of network cabling, including Ethernet, fiber optics, and Power over Ethernet (PoE). Conduct cable testing, certification, and troubleshooting in compliance with industry standards. Required Skills and Qualifications Educational Qualification: Bachelors degree in Computer Science, Information Technology, or related fields. Experience: Minimum of 5 years in network engineering with a focus on electronic security systems. Certifications (Preferred): CCNA, CCNP, CompTIA Security+, CISSP Technical Skills: o Strong knowledge of network protocols (TCP/IP, VLANs, VPNs, SNMP, OSPF, BGP) o Hands-on experience with network hardware from Cisco, Juniper, Palo Alto Networks, Ubiquiti o Proficiency in server installation, configuration, and cybersecurity best practices Soft Skills: o Excellent problem-solving and analytical abilities o Strong written and verbal communication skills o Ability to manage multiple projects simultaneously and meet deadlines Key Competencies Network Architecture and Design Survey & Assessment for Electronic Security Systems Troubleshooting and Maintenance of Building Management Systems (BMS) System Integration and Implementation Security Best Practices and Compliance Project Management and Multitasking Technical Documentation and Reporting Fundamentals of Cybersecurity for Client System Management Server Installation and Troubleshooting

EDR: SentinelOne, CrowdStrike, Microsoft | VDI: Citrix, Microsoft WVD | Networking: Cisco, Juniper (strong exp) | Security Perimeter: Checkpoint, Fortigate, PaloAlto, Proxy (strong exp) | Endpoint Sec & MDM: AV, EDR, DLP, Jamf, Intune (basic exp)

Job Summary: We are seeking a highly experienced Senior Network Engineer to support a comprehensive IT infrastructure assessment initiative. You will be responsible for evaluating existing network environments, identifying risks and gaps, and recommending scalable, secure, and high-performing network architectures. This role reports directly to the Infrastructure Architect. Key Responsibilities: Conduct end-to-end assessments of enterprise network environments (LAN, WAN, SD-WAN, Wireless, VPNs). Document and analyze network topologies, hardware inventory, and configurations. Evaluate performance, availability, and scalability of network components. Identify network security vulnerabilities, compliance risks, and bottlenecks. Support the architect in defining future-state network design and remediation plans. Recommend optimizations and upgrades based on industry best practices. Collaborate with datacenter, cloud, and cybersecurity teams for holistic infrastructure assessment. Create technical documentation, executive summaries, and findings reports. Requirements: Minimum 8 years of experience in enterprise network engineering and operations. Hands-on expertise with routing and switching (Cisco, Juniper), firewalls (Palo Alto, Fortinet), and SD-WAN. Strong knowledge of network protocols (BGP, OSPF, MPLS, etc.). Experience with cloud networking (AWS, Azure, or GCP) is preferred. Familiarity with network monitoring and assessment tools (e.g., SolarWinds, Wireshark, NetBrain). Excellent documentation and communication skills. Industry certifications like CCNP, CCIE, or equivalent are highly desirable. Show more Show less

Management Level G Senior Network Engineer Overview Of Equiniti Group Introduction Equiniti is a leading UK FinTech company, specialising in providing complex administration and payments solutions underpinned by world-class proprietary technology platforms. Equiniti has over 2,000 clients spanning the private and public sector including 50% of the FTSE 100. They process £72 billion in payments every year, handle 88 million documents, 2.6 million enquiries, and pay 20% of pensioners in the UK. Their services benefit 30 million people in the UK and 180 countries around the world. Over a third of the UK population has dealt with the Equiniti at some point during their lives. Equiniti is a company that has been built with strong values at the very core of their offering. Dealing with some of the most successful companies and government agencies in the UK, excellence, integrity, professionalism, partnership, commercial and innovation are therefore at the heart of everything they do. We employ over 4,300 people across 31 locations and our average length of service of our employees is 10 years. Equiniti is listed on the main market of the London Stock Exchange. Equiniti is a rapidly changing, ambitious and dynamic business and we look to employ people who, like us, put the customer at the heart of everything they do. Over the last 7 years we have made 16 acquisitions to create an exciting organisation which focuses on innovation and technology. Role overview Role involves a mixture of implementation/installation and operational support for the network estate and Data Centres, working with multi-vendor technologies, including switches (IOS and NX-OS, Junos), routers (ASRs and ISRs) and firewalls (ASA-X, Juniper and Checkpoint UTM SPLAT). This role requires oncall duty between 5 to 7 weeks a year. Key Skills Candidate must demonstrate experience with Public Cloud networking – AWS and Azure Cloud Connectivity Cloud firewall Market place 3rd party SDx modules Candidate must demonstrate experience with network automation Terraform Ansible Experience with Cisco Technologies(Routing, switching, VPN) Cisco Routers Cisco Firewall Security Cisco Switches Virtual Private Network (VPN) - site to site and remote-access VPN’s Wireless Network Good understanding of different WAN technologies – traditional MPLS-like and SD-WAN Experience with Juniper Technologies: Firewalls Routers Switches Wireless Network Experience with Fortinet Technologies: Firewalls Routers Switches Wireless Network Candidate must demonstrate Infrastructure as code – Automation in the network stack Experience with load-balancing technologies: F5 KEMP Experience with DNS platforms Can-do attitude and willingness to learn new technologies Desirable Minimum 10 years of experience in Network field working, demonstrated hands-on product and technology skills in several above-mentioned areas strong practical knowledge of Security platforms and technologies, and strong practical knowledge of troubleshooting Routing and Switching protocols BGP, EIGRP, OSPF and STP HSRP, TCP/IP, IPSEC protocols strong analytical, problem-solving and organizational skills strong written and verbal communication skills Certifications CCNP certification ITIL v3 certified – Foundation or Advanced Graduate Degree B.Sc. or equivalent F5 Certified – nice to have We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. Show more Show less

At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Position: Treasury Manager Location: Bangalore Experience: 12+ years As a vital member of the Treasury management team, the ideal candidate will demonstrate extensive knowledge of financial markets, business economics, and associated financial risks. This role demands advanced problem-solving capabilities, and the ability to influence and communicate effectively. This role will drive all Treasury Operations activities in support of APAC, EMEA and other regions. As a part of our finance team, you will be responsible for all aspects of cash management including bank account rationalization, bank account structure & fee minimization, intercompany funding and payments, and liquidity planning. Although Treasury will be your primary focus, you will have immediate interaction and opportunities to partner cross functionally including accounting, tax, payroll, legal, accounts receivable and payable. Primary lead on oversight of liquidity cash management to minimize uninvested balances and ensure same day liquidity to support the business. Collaborate with finance functions to develop short-term cash forecasts and dashboards globally and ensure that funds are positioned accordingly. Implement treasury management best practices to optimize cash flow and minimize financial risk. Prepare and maintain short-term liquidity forecasts for 20+ global entities. Perform monthly variance analysis of cash forecasts, variance reporting and analysis. Deep understanding of governance documentation and process related to intercompany settlement, dividends and netting. Establish and enforce policies and controls as well as improve the utilization of our treasury workstation (e.g. Kryiba), bank portals and other treasury tools. Global bank administration. Own bank account management, including opening/closing accounts, signatory updates, KYC and FBAR reporting. Oversee Letter of Credit and Bank Guarantee programs. Support and streamline banking and payments process with cross functional teams including accounting, tax, payroll, legal, accounts receivable and payable Manage SOX, audit, and future compliance requests etc. Project manage global/treasury initiatives from international expansion, acquisitions, venture investments, automation projects, systems upgrade/enhancements and implementations. Qualifications Ideally 12+ years of experience, including 7+ years working in a complex global corporate environment and/or financial services - experience in the large cap tech industry a plus Masters in Finance, Economics or Accounting; Chartered Accountant (CA) Knowledge of international banking and payments systems (Swift, SEPA, ACH, etc.) Utilize advanced Excel techniques (VLOOKUP, Pivot Tables, etc.) for reconciliation, data analysis, and reporting. Self-starter with a proven track record of prioritizing and driving multiple projects and results to completion. Strong oral and written communication skills, with ability to interact across all levels of management About Juniper Networks Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook. WHERE WILL YOU DO YOUR BEST WORK? Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bengaluru, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world. At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you. Additional Information for United States jobs: ELIGIBILITY TO WORK AND E-VERIFY In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers. Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar E-Verify® is a registered trademark of the U.S. Department of Homeland Security. Juniper is an Equal Opportunity workplace. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need. Show more Show less

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What You’ll Be Doing... You'll be part of the "Verizon Global Infrastructure (VGI), Network & Information Security” group working to ensure that the network infrastructure devices are managed centrally, enterprise class asset management is built for complete asset coverage and visibility, sufficient access control is enabled and implement a process to follow the principle of least privilege. You will also work with a team of cybersecurity engineers to build use cases to automate and orchestrate access management across the enterprise. Performing troubleshooting and diagnosis of complex enterprise security device incidents. Understanding proposed architectural changes that will impact the customers business and be able to articulate outcomes to technical and non-technical team. Understanding Change Management participation to include; create/update/close change request in requisite change system, design change and submit change form, or review submitted change form and correct any deficiencies, stage or implement change and troubleshoot failed changes. Using vendor provided tools, log files, scripts, etc. to resolve complex incidents. Performing in-depth research of assigned problems to identify the best resolution and present information to customers and implement it. Performing monthly checks of device operations to include; OOB testing, backups, password management, etc. What We’re Looking For... You are excited to work in 24x7 centers with complex, mission-critical, high transaction, high availability environments. You’re great at working in teams and can use your interpersonal skills to get your point across. You are self-driven and motivated, with good communication and analytical skills. You’re a sought-after team member that thrives in a dynamic work environment. You will be working with multiple partners so networking and managing effective working relationships should be your top most priority. Ideal candidate will have understanding of industry trends in all areas of Information Security. You'll Need To Have Bachelor’s degree or four or more years of work experience. Four or more years of relevant work experience. Experience and knowledge of firewall functionality includes Palo Alto, CISCO ASA, Checkpoint, Juniper (SRX, ISG, NetScreen, etc.), Fortinet. Experience and knowledge of Caching/Proxy/AV devices (Bluecoat, Cisco, NetCache). Even better if you have one or more of the following: Strong verbal and written communication skills. Ability to work in a team environment. Knowledge of Global/Local load balancing devices (F5 (LTM, ASM, 3DNS), Cisco CSS, Alteon, Redline). If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Show more Show less

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What You’ll Be Doing... You'll be part of the "Verizon Global Infrastructure (VGI), Network & Information Security” group working to ensure that the network infrastructure devices are managed centrally, enterprise class asset management is built for complete asset coverage and visibility, sufficient access control is enabled and implement a process to follow the principle of least privilege. You will also work with a team of cybersecurity engineers to build use cases to automate and orchestrate access management across the enterprise. Performing troubleshooting and diagnosis of complex enterprise security device incidents. Understanding proposed architectural changes that will impact the customers business and be able to articulate outcomes to technical and non-technical team. Understanding Change Management participation to include; create/update/close change request in requisite change system, design change and submit change form, or review submitted change form and correct any deficiencies, stage or implement change and troubleshoot failed changes. Using vendor provided tools, log files, scripts, etc. to resolve complex incidents. Performing in-depth research of assigned problems to identify the best resolution and present information to customers and implement it. Performing monthly checks of device operations to include; OOB testing, backups, password management, etc. What We’re Looking For... You are excited to work in 24x7 centers with complex, mission-critical, high transaction, high availability environments. You’re great at working in teams and can use your interpersonal skills to get your point across. You are self-driven and motivated, with good communication and analytical skills. You’re a sought-after team member that thrives in a dynamic work environment. You will be working with multiple partners so networking and managing effective working relationships should be your top most priority. Ideal candidate will have understanding of industry trends in all areas of Information Security. You'll Need To Have Bachelor’s degree or four or more years of work experience. Four or more years of relevant work experience. Experience and knowledge of firewall functionality includes Palo Alto, CISCO ASA, Checkpoint, Juniper (SRX, ISG, NetScreen, etc.), Fortinet. Experience and knowledge of Caching/Proxy/AV devices (Bluecoat, Cisco, NetCache). Even better if you have one or more of the following: Strong verbal and written communication skills. Ability to work in a team environment. Knowledge of Global/Local load balancing devices (F5 (LTM, ASM, 3DNS), Cisco CSS, Alteon, Redline). If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Show more Show less

C1 Company Overview C1: 1 Contact, 1 Connection, 1 Choice C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best. So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1. Overview The Network Engineer II’ s role is to ensure the stability and integrity of data and voice networks. This is achieved by planning, designing, and implementing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion, and provide end user training where required. Responsibilities Designs and deploys company LANs, WANs including routers, switches, firewalls, VPN concentrators, wireless, and other hardware Configures networks to ensure efficient and reliable operation for fulfilling business objectives and processes. Monitors network performance and troubleshoot problem areas as needed Creates and maintains documentation as it relates to network configuration, network mapping, processes, and service records Monitors ticketing queue, responds to incidents in a timely manner, documents solution Ensures network connectivity of all servers, workstation s, and other network appliances Develops, implements , and maintains policies, procedures, and associated training plans for network administration, usage, and disaster recovery Conducts research on network products, services, protocols, and standards to remain abreast of developments in the networking industry Manages all network security solutions in accordance to industry best practices Provides guidance to junior members of the team Participates in after hours, on-call rotation as needed Notifies end users of planned network outages / maintenance, work with providers to understand impact and timeline of provider outages Provides backup coverage for other functions including systems administration, virtualization, storage, and telephony Qualifications Required Qualifications BS/BAs degree in IT or related field (Industry experience may b e considered in lieu of degree) At least 5 years of experience in si milar role Network focused industry certifications Certifications in Juniper, Ci sco, Microsoft, or equivalent Proven experience with network capacity planning, network security principles, and general ne twork management best practices Network monitoring tools such as Solarwinds , Paessler , or Splunk Disaster Recovery planning/testing Expert level knowledge of Layer 2 and Layer 3 devices High-level knowledge of QoS , MPLS, Ethernet, VLAN’s, routing protocols Previous experience supporting a multi-site, interconnected network environment with 500+ employees Excellent hard ware troubleshooting experience Strong interpersonal, written , and oral communication skills Ability to present ideas in user-friendly language Highly self-motivated and directed , with keen attention to detail Proven analytical and proble m-solving abilities Able to effectively prioritize tasks in a high-pressure environment Stro ng customer service orientation Experience working in a team-orie nted, collaborative environment Desired /Preferred Qualifications Technical certifications are preferred, s pecifics are dependent on team placement Unified Communications/VoIP/SIP experience Juniper Networks / Extreme experience Aruba / Meru Wireless experience Previous Avaya experience Additional Information C1 BENEFITS 401(k) Plan (35% employer match per dollar up to 10% employee contribution) Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes comprehensive member advocacy; and Kaiser) HSA with + Employer Contribution In-vitro Fertility (treatment coverage) Dental Vision (2 plans: 12-month and 24-month frames allowance) FSA Plans (Healthcare, Dependent care and Limited Purpose) Pre-tax Commuter Plans Employer-paid Life Insurance Employer-paid Short + Term Disability Long Term Disability (2 plans: Employer-paid and Self-paid with non-taxable claim payments) Paid Parental Leave (4 weeks at 100%) Employee Assistance Plan Voluntary Life Insurance Legal/ID Theft Plans TeleHealth Options Wellness via Omada Health (healthy living solution) Travel Assistance Business Travel Accident Coverage Employer-paid Pet Telehealth Accident Insurance Critical Illness Insurance Hospital Indemnity Insurance Volunteer Time Off On Demand Pay (Daily Pay) Work Environment Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Physical Environment Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Other Duties/Changes This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1. EEO Statement C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm Notice of E-Verify Participation https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf < https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf > Right to Work https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf Show more Show less

Join our Team About this opportunity: We are currently seeking a talented and dedicated individual to join our Ericsson team as a Senior Engineer - IP (Multivendor – Switch & Router). This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain. What you will do: Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Ensure monitoring with GCP, Cloud Connect links. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. The skills you bring: Good knowledge in IP Networking Protocols like OSPF, ISIS, MPLS, LDP, L2VPN, L3VPN, BFD. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G Service Flow & Interfaces). Experience with Cloud preferably Cloud-Connect or GCP. Product/Vendor knowledge on Ericsson/ Nokia / Cisco / Juniper/Huawei/F5 (At least any two). Good Communication & trouble-shooting skills. Degree within / Telecommunication Engineering / Computer Science /Computer Engineering 5-10 years of relevant in IP Domain. Show more Show less

Description Position at LeadVenture India IT Specialist We are looking for an IT Specialist who will be responsible for the ongoing development and improvement of our technology infrastructure, internal enterprise systems, endpoints, and users. We are looking for a technology enthusiast and go-getter who can adapt to a complex, changing, and variably paced environment while demonstrating top-tier IT and infrastructure support principles to support operations across geographies. You will also be working alongside various software development teams to guarantee service availability and respond quickly to adverse events within our infrastructure that impact our customers. Here is more of what you’ll get to do: Monitor and respond to Tier 1 & Tier 2 tickets, including escalated tickets requiring advanced/time-sensitive troubleshooting. This role will require working out of Gurgaon office. Investigate and resolve routine hardware, software, and network issues Install and update client software in an enterprise environment Educate and train users on proper use of company supported systems and software Follow all standard operating procedures (SOP) through the effective use of Knowledge Management Work with Level 2 Tech to update knowledgebase documentation Work with Level 2 Tech to create accounts and configure hardware as part of the on-boarding process Provision hardware following the current process Repair or replace client hardware as necessary Monitor internal assets to ensure accurate inventory records Support VoIP phone systems and infrastructure Support Office 365 and Google Workspace environments Perform network troubleshooting and issue resolution Willing to follow through with odd jobs and tasks as needed or asked, if not to perform personally, but to ensure the right person is found for continuation. You’ll thrive in this role if you have: Strong English spoken and written skills. Experience managing Microsoft Cloud Services: Azure, Office 365, Exchange, Intune, etc. Experience in Active Directory, O365 Admin and Google Workspace experience in an enterprise setting Understanding of networking fundamentals (TCP/IP, VPN, QoS, VoIP, routing) Certifications in ITIL, MCSA/E, CCNA, Network+, Security+, A+ Experience working with Windows Server 2019/2022 and virtualization technologies (Hyper-V, VMware) Experience supporting, troubleshooting, and deploying Windows 10 & 11 operating systems. Possess a basic understanding of networking principles and concepts and have experience troubleshooting common problems. Experience supporting MacOS Possess excellent documentation, attention to detail, time management, and prioritization skills. Bachelor’s degree in IT from a recognized university. Who we are: LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spik, Dealer Car Search, Frazer, TCS Technologies, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture. LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge. Show more Show less

Key Account Manager – B2B IT Infrastructure Sales (Servers, Storage, Networking , and Security solutions) Key Responsibilities Manage key enterprise accounts and grow revenue across assigned territories Focus on the sale of Servers, Storage, Networking , and Security solutions Build strong relationships with CXOs, IT decision-makers, and procurement heads Identify upselling and cross-selling opportunities within existing accounts Develop and execute account-specific growth strategies Conduct client meetings, understand infrastructure needs, and position tailored solutions Collaborate with pre-sales, solution architects, and OEM/vendor partners Track account health, ensure customer satisfaction, and maintain retention What We’re Looking For 4–5+ years of B2B sales experience in Enterprise IT infrastructure , with proven exposure to: Servers (e.g., Dell, HPE, Lenovo) Storage solutions (e.g., NetApp, EMC) Networking (e.g., Cisco, Juniper, Aruba) Cybersecurity & Firewall solutions Strong track record of managing enterprise/large accounts Experience in solution-based consultative selling and account farming Excellent communication, negotiation, and stakeholder management skills Preferred Background Prior experience selling to sectors like BFSI, Manufacturing, Retail, or IT/ITES OEM/partner network management experience Familiarity with RFPs, bidding, and enterprise procurement cycles Job Types: Full-time, Permanent Pay: ₹800,000.00 - ₹1,500,000.00 per year Benefits: Commuter assistance Health insurance Internet reimbursement Paid time off Provident Fund Schedule: Day shift Monday to Friday Rotational shift Work Location: In person

Share resumes to - anushia.g@hcltech.com Job Description : Python scripting/programming hands-on automation , Programming Logics. Good understanding of automation frameworks using Python and TCL. L2/L3 Networking concepts. : OSI Layers, TCP/IP, 3 Way and 4 Way Handshake Hands-on experience on any tier1 networking vendors’ Switches and Routers like Cisco, Juniper, Dell, or Ericsson Good understanding of the CI/CD SDLC Should be independently contributing to the day-to-day activities Good in attitude and communication Show more Show less

Overview: Job Description Role: Professional Service s Consultant – Core & Edge About the Position: This is a highly technical role, providing Architectural, Design, and Implementation Consultancy services for our global customers under the Juniper Networks Professional Services Team. The consultant will be required to develop and maintain expertise on SP/Ent Architectures and solutions, e.g., Core, Edge & Access, and Aggregation networks. This is a full-time post-sales position on-site and remote, working as part of a wider Juniper Professional Services team. Responsibilities: Work in a consultative manner with customers, PM’s, sales, and systems engineering to the scope and deliver Professional Service projects. Evaluate customer networks for performance, scalability, and security and provide recommendations to customers about improvements to network configurations and topologies to prevent problems before they occur. Work with the internal Juniper Networks technical teams for placement of products and feature improvements for reliability, availability, and serviceability. Working as a Technical Consultant for major network deployments and migrations where responsibilities includes delivery of Professional Services milestones including creation of high level and low level design documentation, migration planning, product integration and acceptance. Work closely with colleagues and customer personnel to help test, design, and plan for deployments of new products and features. Support networks in the early stages of deployment Woking on larger projects, coordinating the work of a larger delivery team and owning overall responsibility for network implementation. Provide appropriate training (Knowledge Transfer workshops) to Juniper Networks partners and customers. Develop and maintain strong relationships with the customer's technical management and teams. Participation in requirements gathering workshops, discussions, and meetings with Customer’s Design, Test, and/or Engineering Teams Providing input related to ‘best practices’ in design, implementation and/or migration planning, and validation & verification testing Assisting with hand-over to Operations or to a Juniper Networks Operational RE Tracking and reporting of issues found during testing, Implementation, and migration Understand Service provider core & edge network, Troubleshoot complicated hardware and software issues, replicate customer environments and network problems in the lab. Working with customers across different zones. Primary Skills: Strong Consultancy ,Design , Implementation and Migration, customer handling exposure, ability to work on multiple projects and manage customers appropriately. Extensive experience in a technical role including strong experience supporting large SP networks and mobile backhaul solutions Excellent communication and interpersonal skills. Excellent and deep hands-on and planning capabilities in TCP/IP, MPLS, L2/L3 VPN, IPSEC, Traffic Engineering, IGP, BGP, Internet peering/exchanges. Strong knowledge of IP-related protocols including IS-IS, OSPF, BGP, RSVP, LDP, QOS solutions, and IPv4/ IPv6 standards/protocols. Strong knowledge in Service Provider background. Basic knowledge of Ent/DC domain will be handy. Hands-on experience with Linux servers and network services (DHCP, SNMP, FTP, TFTP, DNS, NTP). Must be fluent in the English language and possess excellent written and verbal communication skills. Should be open for International travel on need basis. Additional/Preferred Skills: Advanced Service Provider Technologies such as NG-MVPN , CGNAT/BNG and Segment Routing skills. Perl/Python/Unix Scripting. Preferred Certifications : JNCIA/JNCIS/JNCIP/JNCIE/CCNA/CCNP/CCIE or other equivalent. Experience/Background Desired: Experience in the Telco/Service Provider domain primarily. Knowledge in Ent/DC will be a plus. Hands-on experience on Juniper devices will be a plus. Education: Bachelor or Master of Science in Computer Science, Software Engineering, or similar discipline Responsibilities: Job Description Role: Professional Service s Consultant – Core & Edge About the Position: This is a highly technical role, providing Architectural, Design, and Implementation Consultancy services for our global customers under the Juniper Networks Professional Services Team. The consultant will be required to develop and maintain expertise on SP/Ent Architectures and solutions, e.g., Core, Edge & Access, and Aggregation networks. This is a full-time post-sales position on-site and remote, working as part of a wider Juniper Professional Services team. Responsibilities: Work in a consultative manner with customers, PM’s, sales, and systems engineering to the scope and deliver Professional Service projects. Evaluate customer networks for performance, scalability, and security and provide recommendations to customers about improvements to network configurations and topologies to prevent problems before they occur. Work with the internal Juniper Networks technical teams for placement of products and feature improvements for reliability, availability, and serviceability. Working as a Technical Consultant for major network deployments and migrations where responsibilities includes delivery of Professional Services milestones including creation of high level and low level design documentation, migration planning, product integration and acceptance. Work closely with colleagues and customer personnel to help test, design, and plan for deployments of new products and features. Support networks in the early stages of deployment Woking on larger projects, coordinating the work of a larger delivery team and owning overall responsibility for network implementation. Provide appropriate training (Knowledge Transfer workshops) to Juniper Networks partners and customers. Develop and maintain strong relationships with the customer's technical management and teams. Participation in requirements gathering workshops, discussions, and meetings with Customer’s Design, Test, and/or Engineering Teams Providing input related to ‘best practices’ in design, implementation and/or migration planning, and validation & verification testing Assisting with hand-over to Operations or to a Juniper Networks Operational RE Tracking and reporting of issues found during testing, Implementation, and migration Understand Service provider core & edge network, Troubleshoot complicated hardware and software issues, replicate customer environments and network problems in the lab. Working with customers across different zones. Primary Skills: Strong Consultancy ,Design , Implementation and Migration, customer handling exposure, ability to work on multiple projects and manage customers appropriately. Extensive experience in a technical role including strong experience supporting large SP networks and mobile backhaul solutions Excellent communication and interpersonal skills. Excellent and deep hands-on and planning capabilities in TCP/IP, MPLS, L2/L3 VPN, IPSEC, Traffic Engineering, IGP, BGP, Internet peering/exchanges. Strong knowledge of IP-related protocols including IS-IS, OSPF, BGP, RSVP, LDP, QOS solutions, and IPv4/ IPv6 standards/protocols. Strong knowledge in Service Provider background. Basic knowledge of Ent/DC domain will be handy. Hands-on experience with Linux servers and network services (DHCP, SNMP, FTP, TFTP, DNS, NTP). Must be fluent in the English language and possess excellent written and verbal communication skills. Should be open for International travel on need basis. Additional/Preferred Skills: Advanced Service Provider Technologies such as NG-MVPN , CGNAT/BNG and Segment Routing skills. Perl/Python/Unix Scripting. Preferred Certifications : JNCIA/JNCIS/JNCIP/JNCIE/CCNA/CCNP/CCIE or other equivalent. Experience/Background Desired: Experience in the Telco/Service Provider domain primarily. Knowledge in Ent/DC will be a plus. Hands-on experience on Juniper devices will be a plus. Education: Bachelor or Master of Science in Computer Science, Software Engineering, or similar discipline Requirements: Job Description Role: Professional Service s Consultant – Core & Edge About the Position: This is a highly technical role, providing Architectural, Design, and Implementation Consultancy services for our global customers under the Juniper Networks Professional Services Team. The consultant will be required to develop and maintain expertise on SP/Ent Architectures and solutions, e.g., Core, Edge & Access, and Aggregation networks. This is a full-time post-sales position on-site and remote, working as part of a wider Juniper Professional Services team. Responsibilities: Work in a consultative manner with customers, PM’s, sales, and systems engineering to the scope and deliver Professional Service projects. Evaluate customer networks for performance, scalability, and security and provide recommendations to customers about improvements to network configurations and topologies to prevent problems before they occur. Work with the internal Juniper Networks technical teams for placement of products and feature improvements for reliability, availability, and serviceability. Working as a Technical Consultant for major network deployments and migrations where responsibilities includes delivery of Professional Services milestones including creation of high level and low level design documentation, migration planning, product integration and acceptance. Work closely with colleagues and customer personnel to help test, design, and plan for deployments of new products and features. Support networks in the early stages of deployment Woking on larger projects, coordinating the work of a larger delivery team and owning overall responsibility for network implementation. Provide appropriate training (Knowledge Transfer workshops) to Juniper Networks partners and customers. Develop and maintain strong relationships with the customer's technical management and teams. Participation in requirements gathering workshops, discussions, and meetings with Customer’s Design, Test, and/or Engineering Teams Providing input related to ‘best practices’ in design, implementation and/or migration planning, and validation & verification testing Assisting with hand-over to Operations or to a Juniper Networks Operational RE Tracking and reporting of issues found during testing, Implementation, and migration Understand Service provider core & edge network, Troubleshoot complicated hardware and software issues, replicate customer environments and network problems in the lab. Working with customers across different zones. Primary Skills: Strong Consultancy ,Design , Implementation and Migration, customer handling exposure, ability to work on multiple projects and manage customers appropriately. Extensive experience in a technical role including strong experience supporting large SP networks and mobile backhaul solutions Excellent communication and interpersonal skills. Excellent and deep hands-on and planning capabilities in TCP/IP, MPLS, L2/L3 VPN, IPSEC, Traffic Engineering, IGP, BGP, Internet peering/exchanges. Strong knowledge of IP-related protocols including IS-IS, OSPF, BGP, RSVP, LDP, QOS solutions, and IPv4/ IPv6 standards/protocols. Strong knowledge in Service Provider background. Basic knowledge of Ent/DC domain will be handy. Hands-on experience with Linux servers and network services (DHCP, SNMP, FTP, TFTP, DNS, NTP). Must be fluent in the English language and possess excellent written and verbal communication skills. Should be open for International travel on need basis. Additional/Preferred Skills: Advanced Service Provider Technologies such as NG-MVPN , CGNAT/BNG and Segment Routing skills. Perl/Python/Unix Scripting. Preferred Certifications : JNCIA/JNCIS/JNCIP/JNCIE/CCNA/CCNP/CCIE or other equivalent. Experience/Background Desired: Experience in the Telco/Service Provider domain primarily. Knowledge in Ent/DC will be a plus. Hands-on experience on Juniper devices will be a plus. Education: Bachelor or Master of Science in Computer Science, Software Engineering, or similar discipline

Key Account Manager – B2B IT Infrastructure Sales (Servers, Storage, Networking , and Security solutions) Key Responsibilities Manage key enterprise accounts and grow revenue across assigned territories Focus on the sale of Servers, Storage, Networking , and Security solutions Build strong relationships with CXOs, IT decision-makers, and procurement heads Identify upselling and cross-selling opportunities within existing accounts Develop and execute account-specific growth strategies Conduct client meetings, understand infrastructure needs, and position tailored solutions Collaborate with pre-sales, solution architects, and OEM/vendor partners Track account health, ensure customer satisfaction, and maintain retention What We’re Looking For 4–5+ years of B2B sales experience in Enterprise IT infrastructure , with proven exposure to: Servers (e.g., Dell, HPE, Lenovo) Storage solutions (e.g., NetApp, EMC) Networking (e.g., Cisco, Juniper, Aruba) Cybersecurity & Firewall solutions Strong track record of managing enterprise/large accounts Experience in solution-based consultative selling and account farming Excellent communication, negotiation, and stakeholder management skills Preferred Background Prior experience selling to sectors like BFSI, Manufacturing, Retail, or IT/ITES OEM/partner network management experience Familiarity with RFPs, bidding, and enterprise procurement cycles Job Types: Full-time, Permanent Pay: ₹800,000.00 - ₹1,500,000.00 per year Benefits: Commuter assistance Health insurance Internet reimbursement Paid time off Provident Fund Schedule: Day shift Monday to Friday Rotational shift Work Location: In person

A Level 2 (L2) Network Engineer is typically a mid-level IT professional responsible for maintaining and troubleshooting complex network systems. This role is often part of a tiered support model, where L1 handles basic issues, L2 deals with more complex problems, and L3 focuses on advanced troubleshooting and architecture. Key Responsibilities of an L2 Network Engineer: Network Troubleshooting & Support Diagnose and resolve network issues escalated from L1. Troubleshoot routing, switching, and connectivity issues. Use tools like Wireshark, SolarWinds, or PRTG for deeper analysis. Configuration & Maintenance Configure and maintain routers, switches, firewalls (e.g., Cisco, Juniper, Fortinet). Manage VLANs, VPNs, and subnetting. Apply access control lists (ACLs) and security policies. Monitoring & Performance Optimization Monitor network health and performance. Implement QoS, bandwidth shaping, and traffic prioritization. Analyze logs and metrics to prevent future outages. Documentation Create and update network topology diagrams. Maintain documentation for network configurations and procedures. Collaboration Work with other teams (L1, L3, SysAdmins, Security) to resolve cross-functional issues. Assist in network upgrades and migrations. Common Tools & Technologies: Vendors: Cisco (IOS, NX-OS), Juniper, Fortinet, Aruba, Ubiquiti Protocols: TCP/IP, BGP, OSPF, EIGRP, STP, HSRP, VRRP, DHCP, DNS Monitoring Tools: Nagios, Zabbix, SolarWinds, PRTG Ticketing Systems: ServiceNow, Jira, Remedy Typical Requirements: Certifications: CCNA, CompTIA Network+, or progressing towards CCNP Experience: 2–4 years in networking Skills: Strong understanding of OSI model, subnetting, troubleshooting methodologies Would you like: A sample resume/CV for an L2 Network Engineer? Preparation tips for an L2 Network Engineer interview ? A career roadmap from L2 to senior roles (e.g., L3, Network Architect)? Job Type: Full-time Pay: ₹25,000.00 - ₹500,000.00 per month Shift: Day shift Work Days: Monday to Friday Weekend availability Work Location: In person

About The Role OSTTRA India The Role : Associate Network Engineer The Team: The OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network. The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures The Impact: Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets What’s in it for you: We are looking for highly motivated technology professionals who will strengthen our specialisms, and champion our uniqueness to create a company that is collaborative, respectful, and inclusive to all. You will have 2-4 years’ experience of Network Engineering to meet the needs of our expanding portfolio of Financial Services clients. This is an excellent opportunity to be part of a team based out of Gurgaon and to work with colleagues across multiple regions globally. Responsibilities As a network engineer you will be a member of OSTTRAs global network infrastructure team that is responsible for our office, data Centre and cloud network infrastructure. You will be involved in all aspect of our network infrastructure lifecycles and work with design, implementation and maintaining our network. What We’re Looking For A degree in Computer Science or a related subject or the equivalent in knowledge and work experience A minimum of 2 years of experience with networks operations and architecture. Experience with network security, firewalls, VPNs and IDS/IPS solutions. Extensive experience in protocols such as BGP and MPLS Experience from working with Juniper, Palo-Alto Networks, F5, Arista. Self-motivated and great under pressure. Big-picture understanding of the networking concepts behind virtual environments and various hybrid cloud initiatives Excellent verbal and written communication skills Experience from configuration management and change management. Working experience in various AWS services such as EC2, TGW, ALB, VGW, VPC, Direct-Connect, ELB, Cloud-formation Experience using network automation tools such as Terraform, Ansible, Git and Python. Excellent AWS Troubleshooting. Experience of working with Docker and Kubernetes Experience with working with data centres in US & UK. Working experience from the financial industry. Hands-on experience of Linux operating systems. The Location: Gurgaon, India About Company Statement OSTTRA is a market leader in derivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks, providing a proven suite of Credit Risk, Trade Workflow and Optimisation services. Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operational risk and optimise processing to drive post-trade efficiencies. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprising all trading relationships and paradigms, connected using powerful integration and transformation capabilities. About OSTTRA Candidates should note that OSTTRA is an independent firm, jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global provides recruitment services to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joining our global team of more than 1,200 post trade experts. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group. With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement. Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets. Learn more at www.osttra.com. What’s In It For You? Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group) Job ID: 309944 Posted On: 2025-02-11 Location: Gurgaon, Haryana, India Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L4) is an advanced engineering role, responsible for ensuring a managed service is provided to all clients, ensuring that their IT infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems to ensure the restoration of these services to the clients. The primary objective of this role is to proactively review all client requests or tickets and apply technical process knowledge to provide the clients with almost immediate resolution without breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high level of complexity. The Networking Managed Services Engineer (L4) ensures contracted Managed Services outcomes are delivered to the client and may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues and provides support to clients where the ticket is highly technical or sophisticated in nature. Works independently, with general direction from the client, stakeholders, team lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests in a timely manner within the agreed SLA Provides timely and consistent updates of tickets with resolution tasks performed. Proactively identifies, investigates, analyses issues and errors prior to or when they occur and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides forth level support to all escalated incidents, requests and identifies the root cause of incidents and problems, responds to tickets where third line engineer teams were unable to fix the problem. Shares such knowledge, to resolve issues, documents them, and pushes the knowledge down to other engineers. Communicates with other teams and clients for extending support. Acts as emergency support contact as needed, for critical client and business-impacting issues. Ensures that the shift handover process highlight any key escalated open tickets to be focused on along with a handover of upcoming operation critical tasks to be carried out in the next shift. Supports, tracks, and documents change implementation. Provides timely escalation of all tickets to management with ensuing updates, where applicable. Proactively identifies, contributes, implements and works with automation teams for effort optimization and automating routine tasks. Systematically gathers relevant information and applies technical knowledge to analyze and uses highly technical troubleshooting tools and content and analytical practices. Uses operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments. Coaches Service Desk, Operations Centre, and L3 teams offering technical expertise and pushing work down to other engineering teams. Performs quality audits, covering process, service experience, ticket updates, etc. as required. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Excellent proficiency in change management process with an ability to plan, monitor and execute changes with clear identification of risks and mitigation plans to be captured into the change record Deep technical skills in relevant functions. Excellent client service orientation and passion for achieving or exceeding expectations. Excellent written and verbal communication skills. Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and create a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCIE Certification or equivalent. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Advanced Managed Services experience. Advanced knowledge and experience in ticketing tools, preferably Service Now. Worked in multiple large Global Enterprise client outsourcing projects. Advanced vendor management experience. Track record of effective shift left work management skills (moving work to junior levels). Advanced experience and understanding of the IT industry and standards for IT service management. Advanced experience in more than one area of expertise. Advanced experience across Emerging technology and trends impacting IT operations. Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L4) is an advanced engineering role, responsible for ensuring a managed service is provided to all clients, ensuring that their IT infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems to ensure the restoration of these services to the clients. The primary objective of this role is to proactively review all client requests or tickets and apply technical process knowledge to provide the clients with almost immediate resolution without breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high level of complexity. The Networking Managed Services Engineer (L4) ensures contracted Managed Services outcomes are delivered to the client and may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues and provides support to clients where the ticket is highly technical or sophisticated in nature. Works independently, with general direction from the client, stakeholders, team lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests in a timely manner within the agreed SLA Provides timely and consistent updates of tickets with resolution tasks performed. Proactively identifies, investigates, analyses issues and errors prior to or when they occur and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides forth level support to all escalated incidents, requests and identifies the root cause of incidents and problems, responds to tickets where third line engineer teams were unable to fix the problem. Shares such knowledge, to resolve issues, documents them, and pushes the knowledge down to other engineers. Communicates with other teams and clients for extending support. Acts as emergency support contact as needed, for critical client and business-impacting issues. Ensures that the shift handover process highlight any key escalated open tickets to be focused on along with a handover of upcoming operation critical tasks to be carried out in the next shift. Supports, tracks, and documents change implementation. Provides timely escalation of all tickets to management with ensuing updates, where applicable. Proactively identifies, contributes, implements and works with automation teams for effort optimization and automating routine tasks. Systematically gathers relevant information and applies technical knowledge to analyze and uses highly technical troubleshooting tools and content and analytical practices. Uses operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments. Coaches Service Desk, Operations Centre, and L3 teams offering technical expertise and pushing work down to other engineering teams. Performs quality audits, covering process, service experience, ticket updates, etc. as required. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Excellent proficiency in change management process with an ability to plan, monitor and execute changes with clear identification of risks and mitigation plans to be captured into the change record Deep technical skills in relevant functions. Excellent client service orientation and passion for achieving or exceeding expectations. Excellent written and verbal communication skills. Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and create a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCIE Certification or equivalent. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Advanced Managed Services experience. Advanced knowledge and experience in ticketing tools, preferably Service Now. Worked in multiple large Global Enterprise client outsourcing projects. Advanced vendor management experience. Track record of effective shift left work management skills (moving work to junior levels). Advanced experience and understanding of the IT industry and standards for IT service management. Advanced experience in more than one area of expertise. Advanced experience across Emerging technology and trends impacting IT operations. Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Able to handle Fortinet SDWAN enterprise network independently. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP / NSE 3 or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less