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0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job Description Responsibilities : Perform Network Administration Functions, To Include Manage a distributed network comprised of Cisco firewalls and routers comprised of 2130 ASAs, 1150 FPR, and IR 829s Manage Juniper enterprise switches and other vendor switches Implement access controls, firewall rules, and VLANS for networks Set up and manage VPNs across Cisco devices Administer and maintain Windows domain environments, to include : Managing an Active Directory forest Setting up and managing Group Policies managing DNS Setting up and managing a root CA in a closed network Manage and maintain virtual environments using VMware Experience with vSphere and vCenter desired Provide support and troubleshooting for network and system issues Collaborate with other team members to ensure seamless integration of systems and services Monitor network performance and security, implementing necessary updates and patches Document network configurations, procedures, and policies Provide training and support to end-users as needed Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field Expertise in Cisco networking, including configuration and troubleshooting Experience with Windows domain administration Desired experience with VMware Relevant certifications such as CCNA, CCNP, MCSA, MCSE, VCP, or equivalent Strong problem-solving skills and attention to detail Excellent communication and interpersonal skills Ability to work independently and as part of a team (ref:hirist.tech) Show more Show less
Posted 1 month ago
8.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Title : Senior Network Engineer Palo Alto Specialist Location : Chennai Experience Required : 8+ Years Employment Type : Full-Time Job Description We are seeking a highly skilled and experienced Senior Network Engineer with deep expertise in Palo Alto Networks technologies to join our growing IT team. The ideal candidate will have a strong background in designing, implementing, and managing enterprise network infrastructures with a heavy focus on security and high availability. Key Responsibilities Design, implement, and maintain network infrastructure with a focus on Palo Alto firewalls and security appliances. Configure and manage Palo Alto Panorama, VPNs (IPSec/SSL), NAT policies, and security zones. Perform firewall migrations, upgrades, and high availability configurations. Troubleshoot and resolve complex network and security issues across a multi-site enterprise environment. Monitor network performance and proactively identify and resolve bottlenecks or security vulnerabilities. Collaborate with security and infrastructure teams to define network security policies and standards. Document network topologies, configurations, and procedures. Ensure compliance with industry regulations and internal security policies. Mentor junior team members and provide escalation support. Required Skills And Experience 8+ years of hands-on experience in network engineering. Minimum 5+ years of experience with Palo Alto Networks firewalls (PA Series and/or VM-Series). Proficient with Panorama, security policies, threat prevention, and wildfire analysis. Strong experience with routing and switching (OSPF, BGP, EIGRP). Knowledge of Cisco, Juniper, or Arista networking equipment is a plus. Experience with VPN technologies (site-to-site, client-based). Familiarity with network monitoring tools (SolarWinds, Nagios, PRTG, etc.). Experience with cloud networking (AWS, Azure, GCP) is a strong plus. Understanding of Zero Trust Network Architecture and segmentation. Strong analytical and problem-solving skills. Excellent communication and documentation abilities. (ref:hirist.tech) Show more Show less
Posted 1 month ago
3.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Position Summary Netoyed is seeking a highly skilled Data Integration and Power BI Developer. This Developer will be responsible for quickly connecting four external APIs, building Azure Data Factory pipelines for data ingestion and transformation, and delivering interactive dashboards and reports in Power BI. This role is essential to meeting project milestones for Juniper Landscapings Power BI Integration initiative. Key Responsibilities API Integration and Data Ingestion Develop and configure secure connections to the following APIs : Paycom Acumatica Aspire Procuify Handle data extraction (structured and unstructured) and secure processing. Data Pipeline Development Build scalable ETL pipelines using Azure Data Factory (ADF). Implement automation for continuous data refresh and ingestion. Ensure proper data validation, error handling, and pipeline optimization. Dashboard And Report Creation Design and build operational, analytical, and executive dashboards in Power BI. Implement dynamic visualizations, KPIs, drill-throughs, and real-time updates. Apply role-based security and user access controls within Power BI. Project Collaboration Work closely with Netoyed project leads to ensure deliverables align with client expectations. Provide regular updates on progress, blockers, and completion milestones. Deliver technical documentation for API integrations, pipelines, and dashboards. Required Skills And Experience 3+ years professional experience with Azure Data Factory and data ingestion projects. 3+ years building dashboards and reports in Power BI. Proven ability to connect to REST/SOAP APIs, process JSON/XML responses securely. Strong skills in Azure SQL Database, Azure Data Lake Storage, and data processing. Proficiency with DAX, Power Query (M language), and data modeling best practices. Excellent troubleshooting, problem-solving, and documentation skills. Ability to work independently and meet aggressive short-term deadlines. Preferred Qualifications Experience with Azure DevOps for CI/CD of data pipelines and reporting solutions. Familiarity with Microsoft Fabric or Lakehouse architecture is a plus. Knowledge of data integration from HR, financial, or operational systems (e.g., Paycom, Acumatica). Microsoft certifications such as Azure Data Engineer Associate or Power BI Data Analyst are a plus. Job Details Start Date : Immediate to within 2 weeks. Hours : Estimated 3040 hours per week (project workload driven). Work Mode : Netoyed office, US EST hours. Tools Provided : Access to required Azure resources, API documentation, and Power BI workspace environments. (ref:hirist.tech) Show more Show less
Posted 1 month ago
3.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
We are seeking a skilled and motivated Network L2 Engineer to join our team. As a Level 2 Network Engineer, you will be responsible for providing support and troubleshooting for network infrastructure, ensuring the optimal performance, security, and reliability of network systems. Key Responsibilities Provide Level 2 support for network-related issues, diagnosing and resolving complex network problems. Manage and troubleshoot network infrastructure, including routers, switches, firewalls, and other network devices. Monitor network performance and perform regular health checks to ensure high availability and reliability. Assist in the implementation and configuration of network solutions, including LAN, WAN, and VPN. Perform network diagnostics using network monitoring tools and troubleshooting methodologies. Collaborate with senior engineers and cross-functional teams to resolve escalated network incidents and problems. Ensure timely resolution of service requests, incidents, and change requests according to SLAs. Support network security by monitoring and troubleshooting security devices and protocols (e.g., firewalls, IPS/IDS). Document network configurations, procedures, and incident reports for knowledge base and continuous improvement. Assist with network upgrades, patch management, and maintaining hardware inventory. Participate in disaster recovery planning and ensure network resiliency. Stay up to date with new network technologies, trends, and best practices. Desired Skillset And Competencies 3+ years of experience as a Network Engineer or in a similar network support role. Solid understanding of networking protocols and technologies, such as TCP/IP, DNS, DHCP, VLANs, VPNs, OSPF, BGP, and QoS. Hands-on experience with network devices such as Cisco, Juniper, HP, or other network equipment. Familiarity with network monitoring tools (e.g., SolarWinds, Nagios, PRTG, etc.) Experience with firewalls, VPNs, and network security protocols. Ability to troubleshoot and resolve network-related incidents using network analysis tools and techniques. Strong knowledge of network topology, design, and architecture. Experience with network design, implementation, and documentation. Knowledge of wireless networking, including Wi-Fi standards and technologies, is a plus. Ability to work effectively in a fast-paced, collaborative team environment. Excellent problem-solving and troubleshooting skills, with attention to detail. Strong verbal and written communication skills. Certifications such as Cisco CCNA/CCNP, CompTIA Network+, or equivalent are highly desirable (ref:hirist.tech) Show more Show less
Posted 1 month ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Responsibilities Manage a distributed network comprised of Cisco firewalls and routers comprised of 2130 ASAs, 1150 FPR, and IR 829s Manage Juniper enterprise switches and other vendor switches Implement access controls, firewall rules, and VLANS for networks Set up and manage VPNs across Cisco devices Administer and maintain Windows domain environments, to include : Managing an Active Directory forest Setting up and managing Group Policies managing DNS Setting up and managing a root CA in a closed network Manage and maintain virtual environments using VMware Experience with vSphere and vCenter desired Provide support and troubleshooting for network and system issues Collaborate with other team members to ensure seamless integration of systems and services Monitor network performance and security, implementing necessary updates and patches Document network configurations, procedures, and policies Provide training and support to end-users as : Bachelor's degree in Information Technology, Computer Science, or a related field Expertise in Cisco networking, including configuration and troubleshooting Experience with Windows domain administration Desired experience with VMware Relevant certifications such as CCNA, CCNP, MCSA, MCSE, VCP, or equivalent Strong problem-solving skills and attention to detail Excellent communication and interpersonal skills Ability to work independently and as part of a team (ref:hirist.tech) Show more Show less
Posted 1 month ago
6.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
LAN and WLAN Configuration, Network Troubleshooting, Palo Alto, Cisco Description GSPANN is hiring Network Engineers with 6+ years of experience in LAN/WLAN setup, troubleshooting, and network security. Work with Cisco and Palo Alto Networks to build and manage high-performance enterprise networks. Location: Gurugram / Hyderabad Role Type: Full Time Published On: 11 June 2025 Experience: 6+ Years Share this job Description GSPANN is hiring Network Engineers with 6+ years of experience in LAN/WLAN setup, troubleshooting, and network security. Work with Cisco and Palo Alto Networks to build and manage high-performance enterprise networks. Role and Responsibilities Design, configure, and manage Local Area Network (LAN) and Wireless Local Area Network (WLAN) environments to ensure optimal performance and reliability. Perform regular network maintenance tasks such as firmware updates, hardware replacements, and health checks. Diagnose and resolve complex network issues to minimize downtime and maximize system availability. Optimize network performance through proactive tuning and configuration techniques. Implement and maintain robust network security measures, including firewalls, access controls, and intrusion detection systems. Leverage network monitoring tools to continuously assess performance and identify potential risks. Document network configurations, operational procedures, and troubleshooting steps to support compliance and operational continuity. Collaborate with cross-functional IT teams to address network-related needs and integrate new technologies seamlessly. Lead network projects, including upgrades, migrations, and expansions, by applying effective project management practices. Mentor and support junior network engineers in diagnosing and resolving complex network challenges. Skills And Experience Bring 6+ years of experience in network engineering, with hands-on expertise in LAN and WLAN configuration, maintenance, and troubleshooting. Demonstrate proficiency with network hardware from vendors such as Cisco and Juniper. Exhibit a strong understanding of network protocols, including Transmission Control Protocol/Internet Protocol (TCP/IP), Border Gateway Protocol (BGP), Open Shortest Path First (OSPF), and Multiprotocol Label Switching (MPLS). Use advanced network monitoring and analysis tools to optimize system performance. Apply excellent problem-solving and analytical skills to address complex technical issues. Communicate effectively and foster collaboration through strong teamwork and communication abilities. Implement and manage network security solutions and tools to safeguard enterprise systems. Provide guidance on process accountability, data monitoring, and exception monitoring to improve operational effectiveness. Manage and optimize technical business performance, with a focus on automating and simplifying key business processes. Show more Show less
Posted 1 month ago
4.0 - 8.0 years
10 - 20 Lacs
Pune
Hybrid
Are you looking for a stable job with great benefits and pay? Consider becoming part of the Avient team! We know your time is valuable and you have a lot of job ads to review. Let us break down the important details! Position Summary Network Analyst : This role is responsible for leading strategic global projects, configuring and implementing innovative plans, and collaborating with Avient's global voice and data network team. The Analyst will ensure high availability, reliability and security within Avients global network infrastructure, including for both internal and external business users and partners. This role collaborates with associates across all levels, geographies, business units and business functions to solve business challenges and achieve desired business outcomes. Essential Functions: Configures and deploys the LAN and WAN infrastructure globally and provides advanced regional support for LAN, WLAN and WAN technologies (Ethernet, routing and switching, VLANs, Voice and Data convergence, video technologies etc). Provide project management for complex network telecommunication integrations, installations, and upgrades Ensure that the security, performance, reliability and efficiency of Avient's global network, voice and audio/video infrastructure is maintained and continually improved Troubleshoot and resolve all issues identified network monitoring platforms, calls, service desk, and vendor generated tickets Analyzes management tools for configuration and management of network systems Provides documentation for all projects and knowledgebase articles Experience with various hardware vendors such as Cisco, Juniper, and Palo Alto Participate in the IT strategic process and/or service needs. Ability to work with little or no supervision within global virtual teams. QUALIFICATIONS: Education and Experience: Bachelors degree in computer science or related field, or equivalent experience 5 - 7 years of professional experience supporting installing and configuring network switches, firewalls, routers and wireless controllers. Cisco CCNA required Fortinet NSE4 or above required Juniper JNCIA a benefit Location: Kharadi, Pune About Us: Our purpose at Avient Corporation is to be an innovator of materials solutions that help our customers succeed, while enabling a sustainable world. Innovation goes far beyond materials science; its powered by the passion, creativity, and diverse expertise of 9,000 professionals worldwide. Whether youre a finance wizard, a tech enthusiast, an operational powerhouse, an HR changemaker, or a trailblazer in materials development, youll find your place at Avient. Join our global team and help shape the future with sustainable solutions that transform possibilities into realities. Your unique perspective could be the key to our next breakthrough! Avient Leadership Behaviors: We believe that all of our global employees are leaders and that the six most important behaviors for driving our strategy and culture are the same no matter if an employee is a leader of self, a leader of others, or a leader of the business. By playing to win, acting customer centric, driving innovation and profitable growth, collaborating seamlessly across Avient, and motivating and inspiring and developing others and yourself you will accelerate your ability to achieve Avient’ s strategic goals, to meet our customer needs, and to accomplish your career goals.
Posted 1 month ago
5.0 - 10.0 years
4 - 9 Lacs
Mumbai
Work from Office
Job Title: Network Engineer L3 No. of Vacancies: 3 Location: Mumbai - Andheri East Experience Level: Mid to Senior Level Company Overview: At Aerpace Communications Private Limited , we are not just another internet service provider. We position ourselves as IT connectivity consultants to our clients, offering end-to-end, turnkey solutions tailored for modern enterprises. As an Enterprise Sales Executive, you will be responsible for acquiring and managing key corporate accounts, driving high-value leased line and bandwidth sales, and acting as a trusted advisor for clients' IT connectivity needs. Job Description: We are seeking a motivated and skilled NOC Engineer L3 to join our team. In this role, you will be responsible for handling Network. You will collaborate with cross-functional teams to deliver high-quality results and contribute to the success of our projects. Key Responsibilities Project Planning & Execution: Oversee network upgrades, migrations and expansions. Troubleshooting & Decision-Making: Resolve complex network issues and optimize performance. Collaboration: Work with IT, security, and operations teams to align network requirements. Leadership & Mentorship: Guide junior engineers and lead network projects. Process Improvement: Implement automation and innovative technologies. Required Skills & Qualifications Technical Expertise: Proficiency in Cisco, Juniper, Palo Alto, TCP/IP, DNS, DHCP, VPN, VLANs, MPLS, and network monitoring tools. Should be an expert in Switching and Routing, BGP, Vlan, Hands on Huawei L3 Switched & Routers. Education: Bachelors degree in computer science, IT, or related field. Certifications like CCNP, are highly desirable. Experience: Minimum 5 years in network engineering roles, preferably in enterprise environments. Soft Skills: Strong communication, problem-solving, adaptability, and leadership. Industry Knowledge: Understanding of network security principles, compliance requirements, and best practices. Interested candidates can submit their resume on hr@aerloop.com.
Posted 1 month ago
2.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
We are currently seeking a Routing and Switching - Network Engineering Advisor to join our team in Bangalore, Karntaka (IN-KA), India (IN). Role Responsibilities: Required skill - Juniper and Aruba Must have great experience on Routing & Switching & Wireless and Firewalls. Responsible for the Cisco ACI network architecture component(s) Must have Palo Alto Experience. Understand and support Data Centre Networks utilizing Cisco Application Centric Infrastructure and Nexus 9k platforms. Contribute to the development and performance of a migration plan from traditional data centre network designs to Cisco ACI. Integrate service appliances to Cisco ACI deployments to include Application Delivery Controllers and Firewalls. G0od understanding of Inter and Intra Tenant traffic flows, contracts Experience in L2 outs, L3 outs, VMM integration Must be expert of routing, switching, wireless, LAN and WAN, i.e. L2 (Wireless IEEE 802.11 a, Ethernet, IEEE 802.1x std. STP, MSTP, RSTP, Dynamic VLAN, HSRP/VRRP.) / L3 (Routing protocols such as EIGRP, OSPF, BGP.), NEXUS, SD-WAN Ensuring all configurations are in compliance with network standards, reviewing log files, SD-WAN, LAN, WAN, NMS Participate in the setup, deployment, maintenance, troubleshooting and documentation of enterprise-level, mission-critical, network infrastructure components Looking to have strong knowledge of SDWAN (Hands-on) and Wireless Teaming with project managers, cross-functional technology and business teams to ensure successful projects Owning and documenting escalated support tickets and service requests through resolution via ServiceNow Adaptive, communication, presentation and leadership skills Full understanding of WAN/LAN internetworking, protocol interoperability, network architecture development and requirements for testing / proof of concept Knowledge of Wireless, Nexus, SD-WAN Working knowledge of Networking products from Cisco, Dell & Extreme Networks Skills and knowledge and adherence to ITIL & Change Management processes Excellent communication skills, both written and oral Strong customer service skills; interfaces with customers, end users, partners and associates Additionally, the candidate must work well within a team, adapt easily to change, and possess the flexibility to travel. Candidate should have a history of working unsupervised while achieving required goals Rotating on-call, support queue management, preforming network system analysis and reporting Willing to work in 24X7 environment
Posted 1 month ago
6.0 - 10.0 years
6 - 10 Lacs
Pune
Work from Office
Qualifications 6-10 years of extensive Security Experience with Checkpoint Firewalls, Juniper Networks Firewalls, Palo Alto Network Firewalls, Bluecoat Proxy, IPS/IDS. Strong troubleshooting skills over the Firewalls, Proxy and network infrastructure. Extensive Data Networking knowledge and an understanding of network security standards such as Firewall Rules, Security Zones, Multicast Data Feeds, Ultra Low Latency Network Architectures & Platforms. Proven influencing and relationship management skills Exhibiting a high degree of flexibility and ability to multi-task, seeking guidance where necessary Strong communication skills, including verbal and written skills Ability to work as part of a team with remote colleagues in other countries Fluency in English CCSE, PCNSE, JNCIS certifications will be greater advantages. Education Bachelor"™s degree/University degree or equivalent experience Key Responsibilities Firewall rules Management (creation/ modification/ deletion) by following Change management process. Participate in migration activities and provide troubleshooting support from Perimeter security standpoint. Identify issues, provide support for isolating problems, finding RCA. Willing to work on weekends for migration activities off business hours. Completing additional tasks in connection with the role but not detailed in the current job description, charged by the direct manager, supervisor, or the functional head.
Posted 1 month ago
3.0 years
0 Lacs
Vadodara, Gujarat, India
On-site
Network Engineer (Firewall Engineer) Location: India Shift Hours: 7.30 pm to 4.30 am IST Full-Time or Contract: Fulltime This Position Network Engineer with 3 to 5 years of experience that has strong firewall, IP Networking and VPN skills. Candidates will be part of the VIKING CLOUD Engineering team completing customer implementations and providing ongoing customer support. They will need experience with Meraki and Fortinet firewalls (required) and other major firewalls including Checkpoint, Juniper, Cisco (preferred), and good customer relationship skills. Responsibilities Firewall Implementation and Support Installing VIKING CLOUD Managed Network Solutions including Fortinet firewalls. Making changes to VIKING CLOUD firewalls in support of customer’s needs. Solving technical customer issues in the area of firewalls, filtering, IP Networking, Routing, VPNs and application connectivity. Respond to firewall/network issues on a rotating on-call basis. This will, depending on the situation, may require work outside the traditional work hours, including weekends and holidays, and will require carrying and responding to a cell phone or other contact device, as determined by management. Monitor performance, capacity, and availability of the firewalls on an ongoing basis. Recommend improvements in technologies and practices to increase these metrics. Maintain awareness of and familiarity with trends and new developments in technologies used in, or appropriate for use in, firewall support and operating infrastructure. Work with other technical staff to develop firewall architectures, technologies, and quality assurance policies and procedures. Deliver better than agreed customer SLAs. Firewall and VPN Management Perform incident, problem and change management process for firewalls according to ITIL standards. Improve customer satisfaction metric, through stable transparent service. Continuous Improvement: Assist in training and development of internal resources Create relevant documentation for new issues Assist in the development, approval and maintenance of knowledge base articles Qualifications 5+ years’ experience in Information Technology with specific knowledge in IT firewall, IP Networking and VPN. Hands-on experience with Meraki and Fortinet firewalls. Knowledge and experience with network protocols and concepts including: SSH, FTP, ICMP, TCPIP (IPv4 & IPv6), Network Address Translation (NAT), SNMP, IPSec, GRE, QoS, and VLANs. Ability to interpret output from network traffic analysis tools such as Ethereal (Wireshark) Effective interpersonal and consulting skills to be used to align customer needs to tactical and strategic solutions. Ability to effectively collaborate in a dynamic team environment. Strong written and verbal communication skills necessary for clear client communication, definition of scope, project deliverables, appropriate system documentation and client communication. Documentation (Excel & Visio) Must have professional demeanor and ability to prioritize and work in a fast-paced environment. Bachelor’s Degree in related field VikingCloud is an equal opportunities employer. Show more Show less
Posted 1 month ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Finance Associate Manager: We are seeking an experienced finance associate manager in the accounting team. The role reports to the Finance Director and will be part of the Global Business Services (GBS) function of Juniper Networks. In this role, the right candidate is expected to be a key personnel in the oversight of the general ledger (GL) close and balance sheet reconciliations under US GAAP. Critical to the execution of this role is strong accounting knowledge, focus on continuous process improvements, strong multi-tasking and communication skills, being detail oriented and a team player. Responsibilities: Key objectives for this position include: Oversight of GL month close activities and balance sheet reconciliations. This includes monitoring the month close progress as per the close calendar and communicating and escalating issues timely. Single point of contact for addressing GL related queries for assigned regions Assist in investigating and resolving complex accounting issues timely and effectively. Review monthly balance sheet accounts reconciliations and manual journal entries and signoff on the same. Prepare and present quarterly balance sheet accounts flux analysis and quarterly close checklist ( by coordinating with the various groups). Responsible for ongoing development of the Company’s accounting processes, improvements and policies for Juniper’s consolidated financials with consideration to individual statutory legal entity reporting. Accountable for building a strong accounting team in GBS that have the knowledge and experience to support our needs, and a process that is scalable to the organization. Collaborate with cross-functional teams (Tax, Treasury, Corporate Accounting, IT, cost accounting, etc.) to identify opportunities to improve and standardize accounting processes (i.e. reducing month close cycle, automate manual processes etc.). An individual in this role is expected to establish and maintain highly collaborative relationships with the key stakeholders and cross functional teams. Proactively track any SAP issues that impacts the accounting function, and coordinate with IT and other functional owners to ensure timely resolution of identified issues. Perform ad hoc analyses as required. Responsible for other general ledger related tasks as assigned. Technical Skills: Qualified Chartered Accountant (CA) / Certified Public Accountant (CPA) Strong knowledge of US GAAP/ IFRS requirements Experience in the Record-to-Report function of a multinational enterprise is an added advantage SAP ERP experience is desired Extremely strong in Excel, PowerPoint and outlook. Personnel Skills: Must have strong analytical and problem-solving skills. We are looking for candidates who are open to change and are constantly seeking / executing on better approaches without compromising on quality of the output. We are looking for candidates who have strong leadership skills as well are strong team players. The individual should be highly energetic and must have the ability to think strategically and act operationally to manage ambiguity, risk, and changing direction of projects and strategies Ability to work effectively across time zones/ geographies with key global stakeholders. Experience of working in matrix organizations would be an advantage. About Juniper Networks Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook. WHERE WILL YOU DO YOUR BEST WORK? Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bengaluru, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world. At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you. Additional Information for United States jobs: ELIGIBILITY TO WORK AND E-VERIFY In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers. Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar E-Verify® is a registered trademark of the U.S. Department of Homeland Security. Juniper is an Equal Opportunity workplace. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need. Show more Show less
Posted 1 month ago
2.0 years
5 - 9 Lacs
Hyderābād
Remote
As a member of the Network Team within Oracle’s Cloud Infrastructure (OCI) organization, you will play a key role in delivering reliable and secure connectivity solutions for our customers. You'll be working closely with OCI customers to resolve complex network challenges, ensuring they can run their cloud services smoothly and without disruption, ultimately supporting the seamless operation of their businesses. Overview The Oracle Cloud Infrastructure team is developed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to make it an elite engineering center with the laser focus on excellence. Oracle’s extensive customer base is looking for rock solid cloud solutions that provide the same reliability and effectiveness that they have come to expect from Oracle. As a trusted Enterprise vendor, Oracle provides highly cost-effective compute, storage, & PaaS Cloud solutions to its customer base. We are specifically looking for Technical Engineer(s) to join our group, who are customer-focused with technical support experience to build a world-first and best in class customer experience. You will be responsible for post-sales support; assisting customers to solve and resolve issues they face while using our Cloud services. You will take an active role in the definition and evolution of standard practices and procedures. Work is non-routine and very complex, involving the application of advanced technical/business skills in Network management and troubleshooting Experience Interpersonal: Good written and verbal English communication skills Effectively communicate with people on both a technical and non-technical level Ability to work with a global, remote workforce Self-motivated professional with the ability to work in a pressured production environment while not compromising on the quality of the service provided A focus on customer service / satisfaction. Technical: Bachelor’s degree, in Computer Science, MIS or related field 2+ years’ experience in Infrastructure or related field Experience supporting network and network security technologies, including: Protocols such as BGP/OSPF/IS-IS, TCP, IPv4, IPv6, VxLAN, DNS, DHCP, MPLS, SSL SDWAN Routers and switches such as Cisco Nexus, Juniper MX, and Arista Firewalls such as Fortinet, Juniper, and Palo Alto Load balancers such as F5 In-depth knowledge of routing and switching Experience performing regular capacity management functions for network and security components Demonstrated ability to quickly troubleshoot network and network security problems to root cause, to restore service and to identify long term corrective and preventative actions Work jointly with automation and monitoring teams to develop service-based monitoring metrics for security and routing functions Preferred Skills CCNA / CCNP Security OR Fortinet Network Security Expert (NSE) or equivalent Technical understanding and practical application of network protocols and technology VPN – IPSEC and SSL Firewalls and load balancers, security policy management Network / Security monitoring tools such as: SNMP, MTRG, Prometheus and Grafana etc. Technical understanding and practical application of security support Technical understanding and practical application of DevOps Continuous Integration / Continuous Delivery & Deployment Tools Network as Code strategy Familiarity of IaaS/PaaS/SaaS infrastructure/environments Integration technologies (APIs) Scripting experience in Ansible, Python, others Location & Schedule The position is based in Bangalore/Hyderabad/Noida -India.You are entitled to work on shifts with weekends other than Saturday and Sunday. You should be willing to support on national holidays and public holidays. And most importantly should be open to any Shift. This is a fulltime, permanent position. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law. As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, after a conditional offer has been extended. Employer Description An Oracle career can span industries, roles, Countries, and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Career Level - IC2 Responsibilities We are looking for an experienced network support engineer with a strong technical background to help us transform the OCI network. As a Network Engineer, you will be responsible for the delivery and operation of critical customers connectivity services. You will work with peers, management, and project managers to deliver solutions, maintain network services, and provide escalation support for the Escalations team. You should be comfortable working in a fast-moving environment that requires agility and the drive to deliver. You should be comfortable taking on new challenges that develop your skills. Have a data-driven mindset/passion Enable Oracle support to resolve customer issues through sharing best practices, training, tooling and directly resolving escalations. Build and maintain excellent relationships with customers and achieve the highest level of customer satisfaction. Act on behalf of the customer as their cloud support(technical) team, partnering with engineering, platform operations, and customer service teams to restore customer availability Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations. Proactively monitor customer issues until they are fully resolved, keeping the customer informed along the way of incident (Service Ticket) lifecycle Focus on support/incidents & issues. Document key learnings and other relevant details as part of the support you provide. Continually improve skills through work experience and training(s) Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems Identify opportunities to automate responses to common operational problems and requests Ensure compliance, configuration and data quality levels are maintained Work with internal stakeholders, external network, and security vendors Document work instructions or procedures
Posted 1 month ago
0 years
0 Lacs
Hyderābād
On-site
Job description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer. In this role, you will: Primary Responsibility is to support all WIFI severity incidents globally and provide expertise in resolution. Have Strong working knowledge of Wi-Fi infrastructure – Juniper/MIST would be preferred. Working with other IT teams including Incident Management during crisis and represent Connectivity. Working as part of a global NOC Team. Work with Incident Management and other support engineers to provide required inputs regarding Wi-Fi Incidents. Work within global diverse team of engineers and vendors to provide support on a “follow the Sun” basis. Drive down infrastructure service outages and repeat failures. Support Incident Management during Post Incident Reviews. Ensure global standards are set and adhered to. Work with Service Providers, ensuring contractual service is delivered and work with them on Continuous Improvement. Be willing to provide on-call support on a rotational basis – which is financially rewarded Requirements To be successful in this role, you should meet the following requirements: Strong technical skills for handling Wi-Fi Incidents Strong understanding of Data Networks Topologies and protocols. Drive to improve the services we provide to our business. Provide valuable inputs in process improvement. Need to be a good team player and able to collaborate at all levels. Experience of Working to ITIL/Agile Standards/Framework. Willingness and ability to learn new telecoms technologies and supporting tools. Strong communication skills and be able to communicate at all levels within the business You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India
Posted 1 month ago
0 years
5 - 8 Lacs
Hyderābād
Remote
Hyderabad, India Chennai, India Job ID: R-1070298 Apply prior to the end date: August 9th, 2025 When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing... You'll be part of the "Verizon Global Infrastructure (VGI), Network & Information Security” group working on security and automation tools to protect against cyber threats within the VGS Technology organization. You will work with a team of cybersecurity engineers with network & infrastructure background, threat intelligence analysts and risk management personnel to align common technologies and practices that fortify our applications, systems, IT network and infrastructure. Some of your daily responsibilities would be the following. What you’ll be doing… Infrastructure Security Governance Implement IT infrastructure governance policies and procedures. Ensure compliance with relevant industry standards and regulations (e.g., ISO 27001, GDPR). Establish and maintain a control framework for infrastructure management Identify, implement and operationalize metrics, dashboards, scorecards, and tracking to consistently measure the current state of cybersecurity across VGS Infrastructure, leveraging industry best practices and standards where possible Ensure effectiveness and coverage of the Security Policies and Controls of VGS Infrastructure, prioritizing by risk level Instill ownership and accountability for security-based metrics and drive increased maturity, visibility, and subject-matter expertise for all segments Develop action plans jointly with all stakeholders to remediate deviations, providing necessary support to close on all key items Champion a highly collaborative work model with an aptitude of building and maintaining relationships across different teams at multiple senior levels, internally and externally Develop awareness, training & compliance programs focused on Infrastructure Cybersecurity practices, leveraging the Mavens program - a team of security professionals who facilitate adoption of security by design Ensure Security posture of VGS Infrastructure, e.g., access management, vulnerabilities remediation, etc. Coordinate necessary activities with our VCS organization: pen testing, incident response, data collection, etc. Identify and evaluate potential threats and vulnerabilities. Develop mitigation strategies and track remediation efforts What we’re looking for... You'll need to have: Bachelor’s degree or four or more years of work experience. Four or more years of relevant work experience. Seven or more years of relevant work experience in Security, IT, and/or Network Experience in managing enterprise scale server infrastructure Experience in managing public/private cloud infrastructure Understanding of network fundamentals, switching, routing protocols, load balancers, web proxies, firewalls and software defined networking solutions. Understanding of security fundamentals Confidentiality, Integrity, Availability, access control, Authentication, Authorization, Auditing secure design concepts like Experience in design and implementation of network security solutions like firewalls, intrusion detection and prevention systems, VPN , web proxies etc using vendor products like Cisco, Juniper, Checkpoint, Palo Alto etc Knowledge of IT governance frameworks and standards (e.g., COBIT, ITIL) Relevant certifications such as CISSP, CISM, CRISC or CompTIA Security+ Even better if you have one or more years of work experience: Bachelor’s degree in cybersecurity, network, engineering, computer science or related discipline. Ability to thrive in a dynamic environment while managing multiple high-priority projects. Industry relevant security certifications Security+, OSCP, CEH, CISSP, GIAC etc Strong expertise in at least one operating system Window or Linux. Cloud relevant certifications CCSP, CCSK Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Apply Now Save Saved Open sharing options Share Related Jobs Secur Cslt IV-Ntwk & Info Sec Save Hyderabad, India, +1 other location Technology Engr IV-Security Engrg Save Chennai, India, +1 other location Technology Secur Cslt III-Ntwk & Info Sec Save Hyderabad, India, +1 other location Technology Shaping the future. Connect with the best and brightest to help innovate and operate some of the world’s largest platforms and networks.
Posted 1 month ago
1.0 - 4.0 years
1 - 5 Lacs
Mumbai
Work from Office
Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network data center systems storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type : On-site Working
Posted 1 month ago
2.0 - 5.0 years
2 - 3 Lacs
India
On-site
Profile: Network Engineer Experience: 2 To 5 Years Requirement: CCNA Certified, Inhand experience in Dell Switches, Cisco Switches, LAN, WAN, Infrastructure, Firewall-forty gate, Wireless (Wifi-Devices), Virtualization, VMware (XCPNG), etc Location: Noida Sector 63 (Work From Office) Website: www.i2k2.com Organization: i2k2 Networks Pvt Ltd. Shift: Rotational Email i'd: Nidhi@i2k2.com Interview Rounds:2 Mode Of The Interview: Virtual / F2F JOB DESCRIPTION: BS preferred or equivalent work experience. Generally, 3 to 4 years work experience in a related discipline. CCNP Certification preferred. Advanced knowledge of routing protocols such as BGP and OSPF 2. Advanced knowledge of layer 3 and layer 2 switching, spanning-tree protocols, ARP, port-channel, DHCP. Hardware hands-on and knowledge – Cisco Nexus 5K, 7K, 9Ks, FEX 2K, Cisco 3900 routers, Cisco CRS/Company, Juniper MX960, Cisco ASR 1K/9K routers. Working knowledge of VMWare/xcp-ng deployment and implementation Working knowledge of Network Function Virtualization (NFV), Software Defined Network (SDN). Experience with Linux, scripting and OpenStack administration is preferred. Any network scripting and automation experience is preferred. Advanced knowledge of MPLS and WAN technologies, L2 & L3 VPN. Network documentation and Visio skills Basic level of project management skills Should be able to multitask or work on multiple projects concurrently Good communication and ability to work with multiple groups Responsibilities: Build new DMZs for the new applications being hosted in the network data center – Includes, configure VLANs, update routing, configure load balancers and interact with firewalls for complete DMZ build outs. Modify DMZ's as per the customer requests – For example adding new VLANs, adding IPv6 support, changing SSL certificates on the load balancers. Application migration requiring network layer2 and layer3 updates to the transport switching and routing infrastructure in spine-leaf fabric configurations. Upgrade software code on the transport network elements (load balancers, routers, and switches) with minimal customer downtime. Bring up new routers, switches and load balancers in the Telecommunication network data center according to the defined network standards and best practices. Verify that all these elements correctly comply with the network management systems and various network monitoring platforms. Troubleshoot any issues in the network for services affected in the data center and provide technical support and guidance to Design, Engineering, and Operations teams. Engineering & Operations support prior to network ready as well as post-deployment. Configuration development, standardization, and auditing support. Manage good vendor relationship for effective and on time deliverables. Company Profile: i2k2 Networks is a trusted name in the IT cloud hosting services industry. We help enterprises with cloud migration, cost optimization, support, and fully managed services which helps them to move faster and scale with lower IT costs. i2k2 Networks offers a complete range of cutting-edge solution that drives the Internet-powered business modules. We excel in: o Managed IT Services o Dedicated Web Servers Hosting o Cloud Solutions o Email Solutions o Enterprise Services o Round the clock Technical Support www.i2k2.com Nidhi@i2k2.com Job Type: Full-time Pay: ₹240,000.00 - ₹360,000.00 per year Benefits: Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Yearly bonus Application Question(s): What's your Notice Period ? What's your Current Salary ? What's your Expected Salary ? Work Location: In person
Posted 1 month ago
4.0 - 7.0 years
6 - 10 Lacs
Mumbai
Work from Office
Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Able to handle Fortinet SDWAN enterprise network and support independently. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP NSE 5 certified or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type : On-site Working
Posted 1 month ago
3.0 - 6.0 years
6 - 10 Lacs
Mumbai
Work from Office
Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a clients service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type : On-site Working
Posted 1 month ago
2.0 - 5.0 years
3 - 7 Lacs
Mumbai
Work from Office
Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and or Collaboration etc. This role may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Required Experience: Minimum 4+ yrs. Cisco: Nexus9k, Cat 9200 L, Cat9500, isr4400, WSA S395 Creating POA for New Implementation Preparing and developing the Plan of Action for the new network implementation. Single Point of Contact for All Network Issues Acting as the primary point of contact for any network-related issues. Automating Configuration through Scripts Streamlining and automating configurations using scripts for enhanced efficiency. Providing Suggestions for Network Improvements Offering recommendations for network enhancements based on performance reviews and current needs. Creating Proxy Policies Developing proxy policies as per user requests to ensure appropriate access controls. Guiding and Providing Inputs to Engineers Assisting engineers by offering direction and technical insights on network design and configuration. Ensuring Device Compliance with Audit Requirements Ensuring that network devices are compliant with audit standards and requirements. Providing SOP for Clients Creating Standard Operating Procedures (SOP) documentation for clients to ensure consistent network operation. Giving Technical Guidance to Management and Team Offering technical guidance to both the management and team to align on network goals and strategies. Creating technical docs, Providing Design Changes, and Understanding for New Implementation Developing detailed technical docs, diagram and supporting design changes and implementation understandings for new project Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Workplace type : On-site Working
Posted 1 month ago
5.0 - 10.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Company Description SP Sysnet, founded in 2004, initially focused on IT hardware acquisition and has since evolved to become a comprehensive IT infrastructure solutions provider. Located in Singapore, SP Sysnet offers a range of services, including hardware consulting, network security, data center management, and IT asset management. Our expertise spans the entire technology stack, and we have deep insights into market dynamics and purchasing processes. SP Sysnet is dedicated to helping businesses achieve their objectives through the effective implementation and management of technology solutions. Responsibilities: Generate leads, and acquire new clients Maintain and strengthen relationship with existing clients. Analyze the market trends, clients, brand’s position and strategies for Business growth. Work with internal and external stakeholders (cross functional teams, technical teams, clients, etc.) Attend partner events, accompany Sales Head with client visits, follow-up and nurture leads. Learn and Sell Products, Services and Solutions offered by Dell, HP, CISCO, Arista, Juniper. Sell IT Infrastructure Products (Servers, Networking Equipment, Security, Storage), Services & solutions. Interact directly with clients for status update and Process ‘Renewals’ (Licenses, Contracts) by liaising. Job Requirements University / College degree with IT/ Sales/ Marketing as Major subject. Relevant experience in selling Products related to Computer Hardware, Networking, Servers. Minimum 5 to 10 years of work experience in System Integration Companies / ICT Industry is required Able to Work with a sense of urgency and multi-tasking, in a fast paced environment Excellent verbal and written communication skills Hunger to learn and grow, work in a fast paced environment, pay attention to details. Must be a Natural negotiator, a team player with Strong work ethics, positive attitude. Show more Show less
Posted 1 month ago
2.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Remote
Your day at NTT DATA The Networking Technical Services (TS) Systems Integration Specialist is a seasoned subject matter expert, responsible for providing technical support to clients. This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning. This role works towards professional to expert level certification, whilst at the same time developing business knowledge. What you'll be doing Key Responsibilities: Interacts with clients on site and remote to meet complex requirements of a solution. Escalates unresolved problems and issues to the relevant third parties. Responds to escalated client requests. Escalates complex problems to the relevant third parties. Writes reports and proposals and completes and maintains project documentation. Assists with the documentation of standard operating procedures relating to installations and fixes. Acts as coach and mentor to more junior Implementation Engineers and Technicians. Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets. Included in higher complexity design work, with input to the design expected. Expected to take ownership of relevant technologies according to domain or specialization. Performs any other related task as required. Knowledge and Attributes: Seasoned understanding and appreciation of technical design and business principles. Seasoned project fundamental and administration ability. Seasoned project skills which are demonstrated in the execution of installations and other assignments. Excellent customer engagement skills Demonstrate relevant domain specialist knowledge. Excellent verbal communication skills. Client focused and displays a proactive approach to solving problems. Ability to work under pressure. Ability to coach, mentor and provide guidance to team members. Academic Qualification and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or a related field. Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIS, ACMP etc. Cisco Dev Net certification Required Experience: Seasoned work experience in technical implementation engineering, specific to Networking technologies. Seasoned experience engaging with clients and conducting presentations. Seasoned report writing experience. Seasoned project management Seasoned experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers Seasoned experience in diagnosis and troubleshooting Workplace type : Remote Working
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Mumbai
Work from Office
Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type : On-site Working
Posted 1 month ago
1.0 - 4.0 years
2 - 4 Lacs
Aurangabad
Work from Office
Key Responsibilities: Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational. Ensures that any software that is part of the solution is installed and configured according to client requirements. Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail. Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution. Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles. Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time. Ensures incidents are updated with progress and resolution details in a timely manner using the required platform. Ensures the efficient and comprehensive resolution of incidents and requests. Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes. Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures. Provide sfirst line remote and onsite technical support to clients. Provides first line field engineering services to clients. Reports and escalates issues to 3rd party vendors if necessary. Follows the required handover procedures for shift changes to ensure service continuity. Knowledge and Attributes: Good communicate skills, both verbal and written Ability to plan activities and projects well in advance, and take into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc. Associate level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA etc. Collaboration certifications such as - Valid CCNA Certification required; Microsoft Voice certification (MS700 & MS720) advantageous; and Webex Calling certification advantageous. Required Experience: Entry level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony. Entry level experience in technical support to clients. Entry level experience in diagnosis and troubleshooting. Entry level experience providing remote support in Collaboration technologies. Entry level experience in relevant technology (Cisco and its product stack, SBC's such as AudioCodes and Oracle, CUBE's, Webex calling etc.). Entry level understanding of Network routing and switching.
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Mumbai
Work from Office
Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: SDWAN Global certification SDWAN L2 Experience -5yrs+ Certification Mandatory-SDWAN Location- Mumbai Design and Implementation: Design, implement, and manage SD-WAN solutions, including components such as vManage, vBond, and vSmart. Configuration and Deployment: Execute end-to-end deployment of SD-WAN policies, templates, and orchestrators. Monitoring and Maintenance: Proactively monitor network performance, identify issues, and perform routine maintenance to ensure optimal performance. Troubleshooting: Utilize command-line interface (CLI) tools and network analysers to troubleshoot and resolve complex network issues within the SD-WAN environment. Quality of Service (QoS): Apply QoS principles to ensure optimal performance and manage network traffic effectively. Client Support: Provide second-line support for incidents and requests, ensuring timely resolution without breaching service level agreements (SLAs) Collaboration: Work closely with clients and other engineering teams to resolve issues and improve network performance. These responsibilities ensure that the SD-WAN infrastructure is robust, efficient, and capable of meeting the demands of modern network environments. Inventory , SOP creation, Diagram Inventory and Audit and compliance Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type : On-site Working
Posted 1 month ago
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