Job description TAC engineer Zscaler Location Hyderabad(Work From Office) Shift: Night Shift CTC:14 MAX Interview Mode-Virtual Imm joiner required Technical Skill: - Network Security SSL/TLS, VPNs (IPsec, GRE), Firewall, IDS/IPS; Knowledge of protocols such as HTTP, SMTP, FTP, DNS, DHCP; Network troubleshooting experience - familiarity with tools such as Ping, Traceroute, MTR; Network protocol analyzers Knowledge on anyone of these: tcpdump, Wireshark, fiddler; Good to have o Authentication protocols such as LDAP, SAML, 2FA, MFA etc; Basic knowledge on operating systems - Linux, Unix; Basic Knowledge on Web proxy, transparent proxy, reverse proxy, Explicit proxy & PAC files. Responsibility includes but not limited to the following: Ability to communicate with tech-savvy clients using perfect written and spoken English; Familiarity with a range of enterprise software/ security solutions and be comfortable in conversations with IT professionals and technical clients Experience troubleshooting and solving technical problems, client advocacy, empathy, and keen attention to detail; Available to work any assigned shift - the team provides 24x7 coverage for our clients around the world. But its PST for now until further updates; Help resolve software and technical questions for the client efficiently and effectively; Gather the required information necessary to best handle client software and technical inquiries; Manage client expectations regarding estimated response times for issue resolution; Meet SLAs like response and resolution times by partnering within L2 and L3 advisor; Extensively research and document client technical issues; Collaborate with technical support team members to properly manage client inquiries and escalate when appropriate; Partner with technical support team members on various strategic projects when needed; Own client technical issues from initial report to resolution, communicating with clients regularly regarding issue status;Role & responsibilities Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us. The requirements are not yet active from Client's side.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) -Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Role Title: Senior Network Engineer Location: Bangalore (WFO) ASC is looking for a Senior Network Engineer to establish successful partnerships with our internal product, engineering, operational and business stakeholders. This is a technical position for someone who can dive deep, design, engineer, build and test hybrid on premise and cloud-optimized network designs. The role involves elements of design, engineering, automation and testing to produce infrastructure designs that align with business and architectural requirements. As well as a proven technical background, the ideal candidate must be able to follow industry standard design, development and engineering frameworks incorporating planning, design, implementation, engineering, testing, operation and optimization. Be able to effectively participate in cross-functional meetings, clearly articulate infrastructure features and capabilities, translate business requirements into technical requirements into outcomes that are fit for purpose and use. The role requires an experienced network engineer with the technical analysis, definition, design, construction, testing, installation and modification of properly engineered network and information systems to meet agreed business needs. An individual that analyses, researches and evaluates alternative solutions, and serves as subject matter experts between the business and IT organization. Ensuring network architecture supports the execution of critical business applications. Implements the balance between business and technology, provides consultancy into the project teams and defines the design and engineering governance function, signing off governance architecture / design against well-defined standards and best practices. Day to day responsibilities Senior Network Engineer will be responsible for network design and engineering and be involved in the development, engineering and testing of network solutions, hardware or software life cycle management. This often involves close collaboration with vendors and cross functional technical teams. The role involves agile methods of working and technical or squad leadership for new network solutions and the introduction of new network features across the LSEG hybrid infrastructure estate. Required Skills and Experience • Deep and broad experience of delivering enterprise scale infrastructure in a similar role • Responsible for analysis, functional design and engineering, and problem solving for software defined Infrastructure products. • In-depth vendor and hands on technical knowledge across a wide range of Infrastructure cloud and network) technologies and associated protocols • Strong hands-on experience with Cisco IOS, Cisco NXOS, IOS-XR, Cisco hardware, Juniper Hardware and JUNIOS software, Accedian Network Interface Nodes, Ixia test generator, IP Routing and Switching. Additionally, the candidate will have MPLS experience, working knowledge of IP Firewalls, IP Load balancers and IP Multicast • Strong working knowledge and experience with: TCP/IP, Cisco IOS, Cisco NXOS, IOS- XR, Juniper JUNIOS, LAN/WAN, Service Provider/Extranet networks, Ethernet switching, including VPC/VSS, BGP, EIGRP, SNMP, L2/L3VPN, MPLS, QoS, Traffic Engineering, Network Service Orchestration and IPSEC • Experience with NFV, Service orchestration (NSO) and programmable networks • Experience with service automation and network transformation. • Excellent written and presentation skills, evident customer service bias and strong attention to detail • Excellent communication skills and outstanding problem-solving ability • Task and results oriented, manage multiple streams of competing work concurrently and maintain a focus on results while thinking like a customer • Experience with developing standards and network testing, software and hardware certification and qualification, writing test plans and producing network test reports. • Experience as a network design engineer with hands-on Cisco IP Routing/Switching design and implementation in a service provider environment. • Knowledge around JIRA (epic, story, task tracking, scrums-based delivery), Confluence and Gitlab tooling is essential • Experience of delivering Infrastructure as Code (IaC) using tools such as Ansible/Terraform • Broad knowledge of cloud services – Azure, AWS, GCP • Excellent written English, presentation skills with a strong attention to detail • Task and results oriented ability to manage multiple streams of competing work concurrently and maintain a focus on results while thinking like a customer. • Excellent problem-solving ability and organization skills with a focus on goals and the ability to manage multiple priorities in a fast-paced environment. Desired • Financial Services Industry experience • Real-time and low latency market data experience • Degree in Engineering or Infrastructure Science • Service orchestration, observability and monitoring platform experience • Working knowledge of a Programming Language (preferably Python) • Agile tools (Jira, GIT amongst other DevOps principles) • AWS, Azure, GCP Certification

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Able to handle Fortinet SDWAN enterprise network independently. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) -Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP / NSE 3 or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

What youll be doing... Youll be finding the right technology to help ensure our customers keep their systems secure and spot risks before they become real threats. But youll be doing more than just providing SOX and IT securityyoull help customers prepare for the unexpected, defend their systems, and protect their business, brand, and bottom line. Designing solutions to mitigate risk and close security gaps and reduce vulnerability. Managing SOX Audit. PM/Engineering effort for tracking Security vulnerabilities. Working closely with VCG Application Development, App Security teams and other Key stakeholders in strategizing SOX and Security Engineering Practices and mitigating the Security Vulnerabilities. Adhering to industry standards and best practices and understanding emerging technologies and trends to continuously improve the systems, application, infrastructure, and processes. Performing SOX QA Support for Controls to ensure minimal SOX findings by auditors. Conducting quarterly Lesson Learned with SOX POCs/Directors/Performers to prevent the same issues from happening quarter over quarter. Supporting SOX BOT automation enhancements and testing in partnership with Control Performers. Supporting SOX Ops - Maintain and enhance SOX SOP documents for effective QA reviews by team. Where you'll be working... In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. What were looking for... Application Security Skills: Secure Coding Practices: Deep understanding of secure coding principles and common vulnerabilities (OWASP Top 10, SANS 25) in various languages (e.g., Java, Python, .NET, JavaScript). SAST/DAST/IAST Expertise: Proficiency in using and interpreting results from Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST), and ideally Interactive Application Security Testing (IAST) tools. Open Source Software (OSS) Security: Knowledge of common OSS vulnerabilities, license compliance issues, and tools for managing OSS risks. Threat Modeling: Ability to perform threat modeling exercises to identify potential security weaknesses in application architectures and designs. Cloud Security (for Cloud-Native Apps): Familiarity with cloud security concepts, including secure configuration of cloud services (e.g., AWS, Azure, GCP), identity and access management (IAM), and cloud-native security tools. Logging and Monitoring: Experience with implementing and analyzing security logs, setting up security information and event management (SIEM) systems, and using intrusion detection/prevention systems (IDS/IPS). DevSecOps Practices: Understanding of integrating security into the software development lifecycle (SDLC) using DevSecOps methodologies and tools. Platform Security Skills: Cloud Security: Strong knowledge of cloud security best practices, including securing cloud infrastructure (compute, storage, network), managing cloud access, and implementing security monitoring in cloud environments. Container Security: Expertise in securing containerized applications and their underlying infrastructure (e.g., Docker, Kubernetes), including image scanning, runtime security, and container orchestration security. Vulnerability Management: Proficiency in using vulnerability scanning tools (like Tenable) for both network and application layers, prioritizing vulnerabilities, and coordinating remediation efforts. Hardware Security: Understanding of hardware security concepts, including firmware security, hardware-based encryption, and physical security measures. Incident Response: Experience with incident response processes, including detection, containment, eradication, and recovery, as well as post-incident analysis. SOX Auditing Exposure/ Experience: We are seeking a highly motivated and detail-oriented SOX Audit person to join our growing team. In this role, you will play a crucial part in ensuring the effectiveness of our internal control environment and compliance with the Sarbanes-Oxley Act (SOX). Plan, execute, and document SOX testing procedures for key financial and IT controls. Identify and assess the design and operating effectiveness of internal controls. Evaluate control deficiencies and recommend remediation strategies. Collaborate with process owners to remediate control deficiencies and enhance the control environment. Stay abreast of SOX compliance requirements and industry best practices. Assist with the development and maintenance of SOX documentation, including process narratives, flowcharts, and risk control matrices. Participate in special projects and other duties as assigned Additional Important Skills: Automation and Scripting: Proficiency in scripting languages (e.g., Python, Bash, PowerShell) for automating security tasks and integrating security tools. Communication and Collaboration: Excellent communication skills to effectively convey security findings to technical and non-technical audiences and collaborate with development and operations teams. Problem-Solving and Analytical Skills: Strong analytical and problem-solving abilities to investigate security issues, identify root causes, and develop effective solutions. Youll need to have: Bachelors degree or four or more years of work experience. Four or more years of relevant experience required, demonstrated through work experience and/or military experience. Worked as a consultant. Four or more years of relevant experience in Application Security Skills, Platform Security Skills & SOX Auditing Exposure/ Experience. Even better if you have one or more of the following: A degree in engineering or computer science. Experience with security risk procedures, security patterns, authentication technologies and security attack pathologies. Certifications in one or more of the following: Security: CISSP, CISM, CEH, GCIH, GPEN, CCSK, Security+, Cisco, F5, BlueCoat, Check Point. Network: Cisco, Juniper, Palo Alto. Architecture: TOGAF. Service Delivery/Governance: ITILv2/3.

What this Job Entails: The Network Test Engineer II will submit technical solutions for requirements, as well as develop test plans network hardware and software solutions. This position requires the ability to work independently with a high level of accuracy and attention to details. Scope: Applies company policies and procedures to resolve a variety of issues Works on problems of moderate scope Receives general instructions on routine work and detailed instructions on new projects Your Roles and Responsibilities: Participate in testing and configuration of various automations Configure and operate various test tools and equipment (hardware and software) used in a lab environment Support development of operator-level test plan, execution of test plan and validation of requirements, identification of issues and troubleshooting and documenting test results Collaborate with hardware and software vendors to improve product quality & readiness Engage with operators, equipment vendors, test equipment, and vendors during lab trials Triage test issues for HW/Test versus platform Perform debugging/QA on test results Support wireless protocols Perform automation of a bevy of manual tests into a suite Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Bachelors degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience Builds productive internal and external working relationships Exercises judgment within defined procedures and practices to determine appropriate action Understanding of test methodology Ability to build test automation from manual test cases Developing skills (various programming languages, preferably python) Ability to streamline and optimize a series of tasks and/or tests Knowledge of data modelling (normalized & denormalized modells) Excellent time management skills Strong communication skills Preferred Qualifications: Experience in development and scripting roles Application development experience Experience in designing distributed computing environments in the public cloud Wifi, Bluetooth and cellular component knowledge Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Inviting applications for the role of Lead consultant - Network Engineer The network consultant role is responsible for monitoring and troubleshooting client network equipment, ensuring consistent connectivity to client Data Centers. The ideal candidate will have expertise in Network (LAN/WAN) technologies and be able to diagnose and resolve network issues while seeking opportunities for improvement. Familiarity with networking concepts, practices, and procedures is essential. The role requires experience and sound judgment to handle various tasks and contribute to goal achievement. Responsibilities Working Experience in Firewall (Palo Alto & Juniper) configuration and troubleshooting. Should have work Experience in upgrading/patching firewalls. Must have Experience in configuring & handling in L3 R/S issues (VRF Routing, ACL, Prefixlist/Distribution list). Must have Experience in BGP/OSPF/IPsec/SSL. Perform activities related to Changes and change management activities (e.g. creating change requests and script/configuration) following change process and procedures. Should have proven communication skills and experience in handling bridge calls. Maintain network asset information and update network topology diagrams periodically. Raise ticket with product vendors (Cisco/Palo/F5) and coordinate to resolve issues. Execution of iOS Upgrades, security patches and bug fixes for switches/router & Firewall. Perform periodic configuration backup and restore as per policy. Identify opportunities to automate repetitive tasks and help enhance quality of internal processes. Create case logs, record information, set resolution timelines, follow up on issues, and escalate complex cases as necessary. Analyze issues and determine appropriate actions to guide clients or associates toward a timely resolution. Should have knowledge of Cisco ACI. Troubleshoot network issues and implement corrective measures. Maintain network performance through monitoring, analysis, and troubleshooting, escalating issues to vendors when required. Apply knowledge of clients case resolution processes, policies, and escalation methods in daily tasks. Provide ad-hoc support and perform other duties as assigned. Participate in 24x7x365 rotational support for production systems and services. Contribute to and enhance clients Hosting IT knowledge management system Exposure in Cloud networking. Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's Degree required. Preferably in Computer Science, Information Systems, or related field. Preferred Skills Preferred Qualifications/ Skills Strong technical knowledge in LAN, WAN, Palo Alto firewalls, F5 Load balancers and Cisco Devices. Strong experience in CISCO Network support – Troubleshooting and projects.

Role & responsibilities Monitor, troubleshoot, and resolve network issues for Enterprise customers, including link failures, latency issues, and hardware faults. Working on ticketing application tools Like Siebel to resolve network issue. Perform troubleshooting for WAN/LAN Network Related Issues of Dedicated Internet Leased Line (ILL) customers. Remote Monitoring of Network & Client End Connectivity via various NMS Tools such as Flex master, Zone director, Telnet, etc. Access of Core Routers via telnet installed in operational cities to check the ping response of serving Access Point and client end device in order to determine drop in connectivity as well as speed related issues. Resolving clients websites/applications related queries, DNS issue resolution, IP blacklisting resolution, Static IP issue resolution, etc. Configure and manage network devices such as routers, switches, and access points. Respond to and resolve customer complaints and escalations within SLA timelines. Coordinate with Field Engineers and third-party vendors for on-site troubleshooting and maintenance. Perform diagnostics using tools like ping tests, traceroute, and monitoring software. Provide guidance and technical support to the internal team and end-users. Document all activities, including issue resolution and change management, in the ticketing system. Collaborate with the NOC (Network Operations Center) and escalate issues when necessary. Ensure compliance with ISP policies, security standards, and operational procedures. Experiance - Required freshers

Job Title Network Security Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Primary skills:Network Security->Firewalls->Checkpoint,Network Security->Firewalls->Juniper-Firewalls,Technology->Infrastructure Security->Network Intrusion Prevention System (NIPS),,Technology->Infrastructure Security->Virtual Private Network, Firewall,Technology->Network-Firewall_and_Media->Palo Alto Preferred Skills: Network Security->Firewalls->Checkpoint Network Security->Firewalls->Juniper-Firewalls Technology->Infrastructure Security->Network Intrusion Prevention System (NIPS) ->Checkpoint FW Technology->Infrastructure Security->Virtual Private Network Firewall->Fortinet Technology->Network-Firewall_and_Media->Palo Alto Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Educational Requirements MCA,Intergrated course BCA+MCA,Bachelor of Engineering,BCA,BSc Service Line Cyber Security * Location of posting is subject to business requirements

Job Title IT Consulting Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to lead the engagement effort of providing high-quality and value-adding consulting solutions to customers at different stages- from problem definition to diagnosis to solution design, development and deployment. You will review the proposals prepared by consultants, provide guidance, and analyze the solutions defined for the client business problems to identify any potential risks and issues. You will identify change Management requirements and propose a structured approach to client for managing the change using multiple communication mechanisms. You will also coach and create a vision for the team, provide subject matter training for your focus areas, motivate and inspire team members through effective and timely feedback and recognition for high performance. You would be a key contributor in unit-level and organizational initiatives with an objective of providing high-quality, value-adding consulting solutions to customers adhering to the guidelines and processes of the organization. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Primary skills:Domain->Network->Network Security Firewall & Policies,Process->Project Management->Project Management,Process->Service Management->ITIL,Technology->Big Data - Hadoop->Hadoop,Technology->Database->Microsoft SQL Server,Technology->Network-LAN,WAN-Switches,Routers->Alcatel-Network-LAN,WAN,Technology->Network-LAN,WAN-Switches,Routers->Juniper-Network-LAN,WAN Preferred Skills: Domain->Network->Network Security Firewall & Policies Technology->Big Data - Hadoop->Hadoop Foundational->Service Management->ITIL Technology->Network-LAN/WAN-Switches/Routers->Alcatel-Network-LAN/WAN Technology->Network-LAN/WAN-Switches/Routers->Juniper-Network-LAN/WAN Foundational->Project Management->Project Management Technology->Database->Microsoft SQL Server Additional Responsibilities: Good knowledge on software configuration management systems Strong business acumen, strategy and cross-industry thought leadership Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Two or three industry domain knowledge Understanding of the financial processes for various types of projects and the various pricing models available Client Interfacing skills Knowledge of SDLC and agile methodologies Project and Team management Educational Requirements Bachelor of Engineering Service Line Cloud & Infrastructure Services * Location of posting is subject to business requirements

High-Level Product Development: Draft high-level product specifications and translate them into code, ensuring attention to system integrity, feasibility, quality, security, maintainability, and modularity. Technology Advocacy: Champion the use of appropriate technologies and define streamlined workflows to adhere to coding standards, ensuring efficient and effective development processes. Collaborative Problem-Solving: Collaborate with teams globally to address production escalations, working closely with the reliability team to achieve timely resolutions for customer issues. Peer Review and Collaboration: Actively participate in peer review discussions encompassing requirements, specifications, designs, code, and other artifacts, fostering a culture of continuous improvement. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Experience in Telecom Industry Network Domain Experience - Network Provisioning, Activation of Routers like Cisco/Juniper; Experience working on Linux OS. Knowledge/Experience with Automation Tools or coding/scripting languages like Ansible,Shell,Python,C/C++/Java Knowledge of Cloud Computing at least 1 Cloud Hyperscale Certification Knowledge experience in networking / OSS testing Preferred technical and professional experience Network Automation Experience/Certification/CCNA Experience working with Tier1 Telcos globally Experience in Fault Management Incident handling

High-Level Product Development: Draft high-level product specifications and translate them into code, ensuring attention to system integrity, feasibility, quality, security, maintainability, and modularity. Technology Advocacy: Champion the use of appropriate technologies and define streamlined workflows to adhere to coding standards, ensuring efficient and effective development processes. Collaborative Problem-Solving: Collaborate with teams globally to address production escalations, working closely with the reliability team to achieve timely resolutions for customer issues. Peer Review and Collaboration: Actively participate in peer review discussions encompassing requirements, specifications, designs, code, and other artifacts, fostering a culture of continuous improvement. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Experience in Telecom Industry & Network Domain Experience - Network Provisioning, Activation of Routers like Cisco/Juniper; Experience working on Linux OS. Knowledge/Experience with Automation Tools or coding/scripting languages like Ansible,Shell,Python,C/C++/Java Knowledge of Cloud Computing & at least 1 Cloud Hyperscale Certification Knowledge & experience in networking / OSS testing Preferred technical and professional experience Network Automation Experience/Certification/CCNA Experience working with Tier1 Telcos globally Experience in Fault Management & Incident handling

Dominic Lewis has been mandated to hire for Senior Network Engineer. Key Responsibilities: Lead and implement experiments, proofs of concept, and technology advancements for Cisco ISE and other NAC platforms. Act as a secondary SME on technologies such as Cisco and Meraki wireless, Palo Alto firewalls, FortiGate firewalls, and Zscaler, based on your background and expertise. Develop and enforce NAC policies to maintain a secure wireless environment and improve connectivity. Troubleshoot and resolve technical issues with NAC solutions, minimizing disruptions to network access. Collaborate with vendors and service providers to evaluate, select, and implement NAC technologies. Engage in knowledge sharing, customer interactions, and provide consultative support to improve user experiences across Koch companies. Create inter-departmental training materials and document standard work processes. Assist the Operations team in escalations and daily tasks to ensure system availability and optimal performance. Conduct routine reviews of NAC-related incidents to enhance processes and mitigate future issues. Propose and implement continuous improvements to strengthen network security and NAC effectiveness. Manage NAC solution renewals and provide billing reports to support technical and financial planning. Basic Qualifications: Proven experience in wireless authentication with leading NAC technologies like Cisco ISE, Juniper Mist, Forescout, and Aruba ClearPass. Strong background in managing complex wireless security issues within large-scale environments. Knowledge of current security best practices, compliance standards, and aligning infrastructure to these standards. Excellent collaboration and communication skills, with the ability to lead projects, engage with vendors, and foster teamwork. Experience in creating and maintaining technical documentation, product configurations, and reference architectures. Ability to train and mentor cross-functional team members. Preferred Qualifications: 7+ years of experience in enterprise IT infrastructure support or wireless network security management (e.g., Cisco ISE, Aruba ClearPass, Juniper Mist). Hands-on experience with technologies including Cisco and Meraki wireless, Palo Alto and FortiGate firewalls, and Zscaler. Demonstrated ability to innovate by streamlining processes, automating tasks, and improving operational efficiency in wireless security management. Proven experience collaborating with cross-functional project teams and engaging both technical and non-technical stakeholders. Skills in network automation and scripting, including Ansible Tower, Ansible Core, Python, YAML, and infrastructure as code (CloudFormation/Terraform).

High-Level Product Development: Draft high-level product specifications and translate them into code, ensuring attention to system integrity, feasibility, quality, security, maintainability, and modularity. Technology Advocacy: Champion the use of appropriate technologies and define streamlined workflows to adhere to coding standards, ensuring efficient and effective development processes. Collaborative Problem-Solving: Collaborate with teams globally to address production escalations, working closely with the reliability team to achieve timely resolutions for customer issues. Peer Review and Collaboration: Actively participate in peer review discussions encompassing requirements, specifications, designs, code, and other artifacts, fostering a culture of continuous improvement. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Experience in Telecom Industry & Network Domain Experience - Network Provisioning, Activation of Routers like Cisco/Juniper; Experience working on Linux OS. Knowledge/Experience with Automation Tools or coding/scripting languages like Ansible,Shell,Python,C/C++/Java Knowledge of Cloud Computing & at least 1 Cloud Hyperscale Certification Knowledge & experience in networking / OSS testing Preferred technical and professional experience Network Automation Experience/Certification/CCNA Experience working with Tier1 Telcos globally Experience in Fault Management & Incident handling

This Service is accountable for Managing the Network. This includes identifying events, troubleshooting, and resolving the outages and issues within the provided SLA. Skills & Knowledge: Knowledge of IP domain with experience in providing technical support. Confident and professional in dealing directly with customers. Outgoing team player with the ability to liaise with other team members and take the lead on decision-making. Positive and Proactive attitude. Ability to work under pressure. Supportive and committed team player. Experience in using Ticket Management tools. Good analytical skills. Have excellent written and verbal communication skills. Be organized and be able to work under pressure. Willing to work in 24/7 rotational shift Knowledge of IP/MPLS technologies Preferred Requirements Detailed working knowledge of a range of networking and security technologies, including: Nokia SR Routers and Switches (7750, 7250, 7705, 7210) Cisco / Juniper routers Able to demonstrate understanding of key networking concepts, including: TCP/IP Layer 2 and layer 3 switching and routing Routing protocols such as BGP and OSPF Security solutions such as firewalls, VPN, and SSL Certificates Load balancing fundamentals In-depth troubleshooting and strong analytical skills. Use of packet capturing technologies such as Wireshark. A degree in IT or equivalent proved experience in technical support roles for high-availability data Centre infrastructures. ITIL accreditation Tools / Equipment Used: Netcool ITSM Nokia SR Routers NFM-P The service is accountable for the following activities: Resolving first, second, and third-level support problems Work with internal teams to report issues and enhancement requests ensuring that tools are kept aligned globally. Define, plan, approve, and implement changes via the defined Change Management Process. Identify when to engage with Problem Management. Escalating to the relevant Engineering team as required, promptly following procedures, and ensuring management is updated accordingly. Maintain, troubleshoot and assist in the coordination of the replacement of faulty hardware. Escalation of critical issues/outages to the Command Centre Manager and Customer Account Manager as per procedures. Provide detailed feedback to other groups on all incident resolutions, ensuring full details are entered into ticket case notes. To provide comprehensive handovers to peers at the end of the shift. Attend Daily Operations and Change Review meetings. Logging cases to 3rd party vendors requesting assistance on unresolved issues.

This Service is accountable for Managing the Network. This includes identifying events, troubleshooting, and resolving the outages and issues within the provided SLA. Skills & Knowledge: Knowledge of IP domain with experience in providing technical support. Confident and professional in dealing directly with customers. Outgoing team player with the ability to liaise with other team members and take the lead on decision-making. Positive and Proactive attitude. Ability to work under pressure. Supportive and committed team player. Experience in using Ticket Management tools. Good analytical skills. Have excellent written and verbal communication skills. Be organized and be able to work under pressure. Willing to work in 24/7 rotational shift Knowledge of IP/MPLS technologies Preferred Requirements Detailed working knowledge of a range of networking and security technologies, including: Nokia SR Routers and Switches (7750, 7250, 7705, 7210) Cisco / Juniper routers Able to demonstrate understanding of key networking concepts, including: TCP/IP Layer 2 and layer 3 switching and routing Routing protocols such as BGP and OSPF Security solutions such as firewalls, VPN, and SSL Certificates Load balancing fundamentals In-depth troubleshooting and strong analytical skills. Use of packet capturing technologies such as Wireshark. A degree in IT or equivalent proved experience in technical support roles for high-availability data Centre infrastructures. ITIL accreditation Tools / Equipment Used: Netcool ITSM Nokia SR Routers NFM-P The service is accountable for the following activities: Resolving first, second, and third-level support problems Work with internal teams to report issues and enhancement requests ensuring that tools are kept aligned globally. Define, plan, approve, and implement changes via the defined Change Management Process. Identify when to engage with Problem Management. Escalating to the relevant Engineering team as required, promptly following procedures, and ensuring management is updated accordingly. Maintain, troubleshoot and assist in the coordination of the replacement of faulty hardware. Escalation of critical issues/outages to the Command Centre Manager and Customer Account Manager as per procedures. Provide detailed feedback to other groups on all incident resolutions, ensuring full details are entered into ticket case notes. To provide comprehensive handovers to peers at the end of the shift. Attend Daily Operations and Change Review meetings. Logging cases to 3rd party vendors requesting assistance on unresolved issues.

Client Summary: This position is for our partner MGT ( www.mgt.us ), a $440M US-based national technology and advisory solutions leader serving state, local government, education (SLED) and targeted commercial clients across the U.S. Their specialized solutions solve the most critical issues that live at the top of clients leadership agendas. MGT partners to help clients build resilience, implement systematic change and strengthen their foundations, now and for the future. Job Summary: MGT is seeking a Systems Engineer III Wireless Subject Matter Expert (SME) with extensive wireless project experience to lead and support enterprise-level wireless network deployments. This role requires an expert-level understanding of wireless networking technologies, the ability to articulate and execute project plans, and the expertise to document and establish best practices for wireless solutions. Key Responsibilities: Wireless subject matter expert (SME) for large scale enterprise-wide network initiatives. Lead wireless project kickoffs, design meetings, deployment planning, implementation, and final documentation preparation. Clearly articulate technical aspects of wireless projects from inception to completion. Demonstrate recent experience in designing, deploying, and managing wireless networks for large-scale enterprise environments. Provide expertise in one or more wireless solution sets, including Cisco, Aruba, and Juniper. Develop best practice documentation for implementing wireless solutions, ensuring standardization and optimization. Perform network design, troubleshooting, and capacity planning for HPE/Aruba, Cisco, Meraki, and Juniper local and cloud-managed wireless networks. Collaborate with stakeholders to ensure seamless integration, security, and performance of wireless infrastructure. Proactively monitor wireless network performance, utilizing Cisco Meraki Cloud, HPE, Aruba, and Juniper network management tools. Minimum Qualifications, Skills, and Experience: Bachelors degree in Information Technology, Computer Science, or equivalent experience 7+ years of experience as a wireless network engineer, with a strong track record of leading and executing complex wireless deployments Expertise in Wi-Fi protocols (IEEE 802.11) and networking protocols, including DNS, DHCP, RADIUS, TCP/IP, UDP, OSPF, BGP, MPLS, VPN, ACLs, and LDAP. Proven ability to clearly articulate and present technical concepts related to wireless solutions Experience conducting and analyzing Wi-Fi surveys using tools such as Ekahau Strong understanding of wireless security best practices, including 802.1x authentication and identity management solutions (Cisco ISE, Aruba ClearPass, or Microsoft NPS) Demonstrated experience creating and implementing best practice documentation for enterprise wireless solutions Excellent project management skills, including planning, implementation, testing, and documentation of wireless networks Ability to collaborate with internal teams, external vendors, and project stakeholders to ensure seamless network operations and client satisfaction Experience in a customer-facing role, providing excellent service and support to clients Strong communication skills, with the ability to convey information clearly and effectively to diverse audiences Preferred Qualifications, Skills and Experience: Cisco Certified Networking Professional (CCNP) or equivalent manufacturer certifications (Aruba, HPE, Juniper) Why Join Us? You will benefit from a great culture and environment that contributes to your career growth. Benefits include hybrid work mode, 5-day workweek , and comprehensive insurance coverage, including Mediclaim, healthcare, and term insurance. How to Apply? Send your resume to: nikita.salian@learningmate.com Application Deadline: 6th April,25 Acknowledgement: We are an equal opportunity employer. We commit to celebrate diversity, equity, and inclusion in the workplace.

Network Design & Configuration: Design, implement, and maintain secure and reliable network solutions. Configure, install, and maintain network hardware such as routers, switches, firewalls, and load balancers. Support network capacity planning and design for scalability and performance optimization. Network Monitoring & Troubleshooting: Monitor network performance and availability using tools like SolarWinds, Nagios, or PRTG. Identify and resolve network issues including latency, connectivity, and performance problems. Troubleshoot and resolve network-related issues across LAN, WAN, and wireless environments. Security: Implement and maintain network security protocols, firewalls, and VPN configurations to safeguard against unauthorized access. Collaborate with the security team to address network vulnerabilities and respond to security incidents. Documentation & Reporting: Create and maintain detailed documentation of network configurations, designs, and changes. Provide regular updates on network performance, incidents, and troubleshooting efforts. Collaboration & Support: Work closely with other IT teams to ensure seamless integration of network systems with applications and databases. Provide second and third-tier support for network-related issues. Assist in the planning and execution of network upgrades and migrations. Project Management: Assist with network-related projects including upgrades, deployments, and migrations. Ensure that projects are delivered on time, within scope, and meet performance requirements. Required Qualifications: Experience: 3-5 years of hands-on experience in network engineering or related field. Technical Skills: Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN, BGP, OSPF, etc.). Experience with network hardware (Cisco, Juniper, Arista, etc.). Hands-on experience with network monitoring tools (e.g., SolarWinds, Wireshark). Familiarity with network security practices (firewalls, VPNs, intrusion detection/prevention systems). Solid understanding of wireless networking, QoS, and network segmentation. Certifications (preferred but not required): CCNA, CCNP, or other relevant certifications. CompTIA Network+, Certified Information Systems Security Professional (CISSP) are also a plus. Soft Skills: Strong analytical and troubleshooting skills. Excellent written and verbal communication skills. Ability to work both independently and collaboratively with cross-functional teams. Detail-oriented with strong organizational and time management skills.

Monitor network performance and troubleshoot network issues Perform regular maintenance and updates on network equipment and software Implement and maintain network security measures to protect against unauthorized access and threats Collaborate with other teams to design and implement network solutions that meet business requirements Analyze network traffic patterns and optimize network performance Document network configurations, procedures, and troubleshooting steps Provide technical support and guidance to end-users and other IT teams Stay current with industry trends and emerging technologies related to networking Strong knowledge of network protocols, including TCP/IP, OSPF, BGP, Traffic Engineering, Spanning tree (RSTP MST), VPC, MLAG, PBR etc Familiarity with network security principles and integration of security controls into the network infrastructure Creation of scripts to achieve automation tasks Experience with network monitoring and diagnostic tools, such as Wireshark, SNMP, and NetFlow Hands on experience of working on Cisco Nexus 5k, 7k and 9K devices, Arista 7504, 7050 juniper 5100 devices Hands on experience on Data Centre Fabric technologies like ACI, Arista EVPN and Juniper Apstra Strong communication and interpersonal skills to effectively collaborate with stakeholders at all levels Collaboration with various teams in understanding the requirement and implement Network service accordingly Professional certifications such as CCNA, CCNP, CCIE, or equivalent are highly desirable Solid understanding of networking protocols (, IPSEC, HSRP, BGP, OSPF, 802 11, QoS) Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work well under pressure and meet deadlines Strong organizational and time management skills Experience with incident management processes and procedures Experience leading and managing teams Technical knowledge and experience Responsible for planning and coordinating all the activities required to perform, monitor, and report on the process Remediate deviation of a process for its particular division/department Responsible for communicating with the Incident Process Owner Represent the first stage of escalation for Incidents Monitor the incidents to ensure that the Service Level Agreement are respected Establish continuous process improvement cycles where the process performance, activities, roles and responsibilities, policies, procedures and supporting technology is reviewed and enhanced where applicable

About The Role : Design, implement, and manage enterprise network infrastructure, including routers, switches, and wireless solutions. Configure and maintain Cisco, Brocade, Dell, Meraki, and Extreme switches. Deploy and troubleshoot Cisco and Cisco Viptela SD-WAN solutions. Manage and optimize WAN circuits from service providers like AT&T. Administer Cisco Wireless LAN Controllers (WLC) and Wireless Access Points (WAP), along with a few Fortinet and Meraki wireless solutions. Monitor and maintain IP address management (IPAM) using SolarWinds appliances. Troubleshoot and resolve network connectivity issues, ensuring high availability and performance. Collaborate with cross-functional teams to support business needs and network expansion. Primary skills Hands-on experience with enterprise routing, switching, and SD-WAN technologies. Strong knowledge of Cisco, Meraki, Brocade, and Extreme networking products. Experience with wireless networking and WLC/WAP management. Understanding of WAN circuit provisioning and troubleshooting. Familiarity with IPAM solutions like SolarWinds. Secondary skills Troubleshoot and resolve network connectivity issues, ensuring high availability and performance. Collaborate with cross-functional teams to support business needs and network expansion.

Key Responsibilities Network Security Management Firewall Management Routing & Switching Incident Response & Troubleshooting Documentation & Compliance Collaboration & Training

We are seeking an experienced Network Security Specialist with expertise in routing, switching, and firewall technologies. The ideal candidate will have hands-on experience with Juniper, FortiGate, and other network infrastructure solutions. Required Candidate profile Strong experience with routing/switching (preferably Juniper). Hands-on expertise with FortiGate firewalls. Proficiency in implementing/troubleshooting network protocols (BGP, OSPF, etc.).

Reports to (job) - Manager Global Network Build Team - Dynamic Infrastructure / Dynamic Networks Job Dimensions - Lead professional and single point of contact for a defined remit within the Global Network Build team Hours - Full Time - 40 Hours per week (India) Why this job matters Accountable for a single small to medium sized technical delivery or multiple simple technical deliveries. The purpose of the Global Build Professional is to introduce planning requirements for new technologies. Specifically, the role is accountable for New technology introduction which includes development and proof of concept, stakeholder management, engagement of front door and process validation Collaborates across units and LOBs to introduce new systems and products Proposing cost transformation initiatives and innovative ways to simplify and optimise existing networks Accountable for the management of small/medium programmes of work Accountable for the overall end to end success for the planning and implementation activities of the project. As necessary leads multi-disciplinary / matrixed teams What Ill be doing your accountabilities Be able to understand and articulate designs with key stakeholders Ensure the scope of delivery is understood, that the technical solution meets the business need and that plans are comprehensive and are achieved. Identify prerequisites to technical deliveries and ensure that they are delivered Identify when technical deliveries are at risk and take corrective action to resolve Make recommendations for improvements to processes. Engage with clients and suppliers including internal stakeholders (regular stakeholder comms) Regular reporting updates to advise of progress to all stakeholders Supports engagement with third party suppliers on technical solution requirements Responsible for ensuring the scoping of e2e testing Produce and agree technical delivery plan and manage dependencies Manage RAG status and expectations of a technical delivery with relevant stakeholders Run a regular project review forum with all stakeholders Risks/issues/finances/status/resources Ensure mitigation of the risks and issues Manage handover to operations and the customer Stakeholder management Identify and implement changes to improve quality and reduce costs Accountable for resourcing strategy to meet the planning milestones within a high-level programme For external projects, accountable for the overall end to end success for the planning and implementation activities of the project For internal projects, accountable for the overall end to end success of the project You will manage orders to meet agreed Key Performance Indicators (KPIs) such as Agreed RFS dates and Right First-Time measures You will manage Vendors/Suppliers and Field engineering teams on the delivery of global build deployments via work-packages that adhere to the BT Health and Safety policies and meet all Global Networks Engineering Standards guidelines You will update the master Global POP Information Database (GPID) after every deployment with confirmation of on-site contact, skills etc. You will proactively prevent problems by acting before they occur, managing the overall status of your workstack, owning, addressing, and escalating issues impacting the delivery of your orders You will consider any opportunities for CI by taking ownership, identifying viable solutions & driving them through to successful implementation including capturing business benefits You will proactively own and develop your specific specialist lead role within the team, ensuring that the wider team receives any necessary training in your dedicated area and also proactive engage with any key stakeholders as appropriate Skills required for the job Professional qualification/accreditation Project Management Skills Communication Skills Connected leader's behaviours Solution Focused Achiever Inspiring communicator Customer Champion. Experience you would be expected to have Project management skills/experience - Preferred Good knowledge of networks/infrastructure and related network management, products, and services - Mandatory Knowledge of Global Network Suppliers - E.G. Cisco, Juniper, Ericsson, Ciena, Huawei, Nortel -Mandatory Experience of a process driven work-flow environment - Preferred Strong understanding of BTs Global networks and technologies as well. -Preferred Key decisions Make decisions at a technical delivery level Manage/determine escalation process for project milestones Provide options on recovery of the technical delivery as well as other options including re-planning/rescheduling. With stakeholders, designers and platforms ensure the proposed technical solution is both deliverable and operationally ready.

Reports to (job) - Network Delivery Integrations and Migrations Job Dimensions - Lead professional and single point of contact for a defined remit within the Network Change team. Why this job matters: Accountable for a single small to medium sized technical delivery or multiple simple technical deliveries. The purpose of the Global Network Change Professional is to be accountable for introduction of multiple/new components or features forming part of a wider platform from an engineering and test perspective and may lead a small matrix project team. Uses in-depth technical knowledge and operational understanding to identify and delivery improvements in service availability through end to end business ownership. In addition to the introduction, assurance and engineering leadership, you will lead on complex or major incident fault resolution and recommend options for ensuring that optimum use is made of the network equipment/network resources. What Ill be doing - your accountabilities Be able to understand and articulate designs with key stakeholders Ensure the scope of delivery is understood, that the technical solution meets the business need and that plans are comprehensive and are achieved. Identify pre requisites to technical deliveries and ensure that they are delivered Identify when technical deliveries are at risk and take corrective action to resolve Make recommendations for improvements to processes. Engage with clients and suppliers including internal stakeholders (regular stakeholder comms) Regular reporting updates to advise of progress to all stakeholders Supports engagement with third party suppliers on technical solution requirements Responsible for ensuring the scoping of e2e testing Produce and agree technical delivery plan and manage dependencies Manage RAG status and expectations of a technical delivery with relevant stakeholders Run a regular project review forum with all stakeholders Risks/issues/finances/status/resources Ensure mitigation of the risks and issues Manage handover to operations and the customer Stakeholder management Identify and implement changes to improve quality and reduce costs Accountable for resourcing strategy to meet the planning milestones within a high level programme For external projects, accountable for the overall end to end success for the planning and implementation activities of the project For internal projects, accountable for the overall end to end success of the project Manage orders to meet agreed Key Performance Indicators (KPIs) such as On Time Delivery and Right First Time measures Manage suppliers and field engineering teams on the delivery of global forced closures and migrations ensuring that all activities meet Global Networks Engineering Standards guidelines Responsible for building and defining customer resource requirements, effectively managing the supply and demand for the team and articulate the teams the requirements Proactively prevent problems by acting before they occur, managing the overall status of your workstack, owning, addressing and escalating issues impacting the delivery of your orders Consider any opportunities for CI by taking ownership, identifying possible solutions & driving them through to successful implementation including capturing business benefits Act as the lead professional and single point of contact for a defined remit within the Network Change team, driving service improvements to exceed performance targets Skills required for the job Excellent Communicator and able to adapt and articulate technical terminology and non-technical. Professional qualification/accreditation e.g. CCNP Connected leaders behaviours Solution Focused Achiever Inspiring communicator Customer Champion. Experience you would be expected to have Expert knowledge on Ethernet switching. Mandatory Expert knowledge on IP and IP control plane protocols. - Mandatory Expert knowledge on IP-MPLS - Mandatory Basic Unix skills - Mandatory Strong understanding of BTs Global networks and technologies as well. - Mandatory Knowledge of Global Network Suppliers E.G. Cisco, Juniper, Ericsson, Ciena, Huawei, Nortel - - Mandatory Excellent Communicator and able to adapt and articulate technical terminology and non-technical. - Mandatory Experience of a process driven work-flow environment - Preferred Good knowledge of networks/infrastructure and related network management, products and services - Mandatory Basic knowledge and experience configuring Juniper M series. - Mandatory Basic knowledge and experience configuring Alcatel 7750 series and TE. - Mandatory Key decisions Make decisions at a technical delivery level Manage/determine escalation process for project milestones Provide options on recovery of the technical delivery as well as other options including re-planning/rescheduling. With stakeholders, designers and platforms ensure the proposed technical solution is both deliverable and operationally ready.

About GSPANN : Founded in 2004, GSPANN is a fast-growing IT services and consulting company based in Milpitas, California, USA.We provide end-to-end content, e-commerce, information analytics, quality assurance, and digital transformation solutions to our global clients across retail, finance, healthcare, manufacturing, and high-technology domains. We support businesses transform how they deliver business value to their customers by helping them optimize their IT capabilities, practices, and operations, co-creating a digital future for their industries. GSPANN is a Great Place to Work-certified company with a growing family of 1900+ people. We have a strong presence in the US, UK, Canada, China, Chile, and Mexico and have multiple offices across India, including Hyderabad, Gurugram, Delhi, Noida, Pune, and Bangalore Job Title: L3 Network Engineer Location: Hyderabad, Pune, Gurgaon Experience: 8 - 14 Years Skills: Juniper, Cisco, Networking, Troubleshooting Role and Responsibilities Network Operations, Change implementation, and other related support. Field Dispatch Coordination and transition management Expertise with Juniper and other maintenance. Must have experience in handling larger Network including Datacentre operations. Troubleshoot and do RCA on Network issues. Assist Operations team as necessary in order to resolve the P1, P2, P3, issues. Network Monitoring & L2, L3 Network Troubleshooting experience is needed. IOS Upgrades, Network Device replacements and Cert / license Managements Required Skills Hands on experience of managing Juniper and Cisco tech stack. Working on Level of support L2/L3 8+ years of experience in support projects 6+ years of experience in Network support and engineering Implement N/w changes, Monitor and Troubleshoot network issues Collaborate with Onsite network support SMEs Should have good communication skills Should have good support experience and exposure