1484 Juniper Jobs - Page 3

Job Title: Sr. Network Engineer (Cisco / Palo Alto / Meraki / Aruba / Fortinet / Sophos) Company: SHI | LOCUZ Location: Hyderabad Experience: 8+ Years Work Mode: On-site | 24x7 Support (Rotational Shifts) Level: L3 – Managed Services Job Description: We are hiring a Senior Network Engineer (L3) to join our growing team at SHI | LOCUZ. This is a high-impact role responsible for designing, implementing, managing, and troubleshooting complex network infrastructures within a Managed Services environment. Key Responsibilities: Design and deploy scalable and secure network solutions Install, configure, and support enterprise-level network hardware/software Monitor, troubleshoot, and optimize network performance (L3 level support) Ensure network availability and security for mission-critical systems Work closely with L1/L2 support teams and coordinate with OEM/vendor support Maintain documentation for all network changes and configurations Collaborate with internal IT and security teams Stay up to date with the latest networking technologies and best practices Technical Skills Required (at least two L3 level): Cisco Security / Cisco Meraki Palo Alto Aruba Sophos Fortinet Juniper / Mist (preferred) Must-Have: Minimum 8 years of relevant experience in network engineering Hands-on experience in a Managed Services environment Strong analytical and troubleshooting skills Willingness to work in 24x7 support shifts Excellent communication and coordination skills Preferred Certifications: (CCNP, PCNSE, NSE, Fortinet, Aruba Certified, or similar) Why Join Us? Work with cutting-edge technologies Be part of a growing team delivering enterprise-grade solutions Opportunity for growth in a dynamic and supportive work environment Apply Now if you're ready to take your networking career to the next level!

Job Title: SME-Network Security (Cisco / Palo Alto / Meraki / Aruba / Fortinet / Sophos) Company: SHI | LOCUZ Location: Hyderabad Experience: 8+ Years Work Mode: On-site | 24x7 Support (Rotational Shifts) Level: L3 – Managed Services Job Description: We are hiring a Senior Network Engineer (L3) to join our growing team at SHI | LOCUZ. This is a high-impact role responsible for designing, implementing, managing, and troubleshooting complex network infrastructures within a Managed Services environment. Key Responsibilities: Design and deploy scalable and secure network solutions Install, configure, and support enterprise-level network hardware/software Monitor, troubleshoot, and optimize network performance (L3 level support) Ensure network availability and security for mission-critical systems Work closely with L1/L2 support teams and coordinate with OEM/vendor support Maintain documentation for all network changes and configurations Collaborate with internal IT and security teams Stay up to date with the latest networking technologies and best practices Technical Skills Required (at least two L3 level): Cisco Security / Cisco Meraki Palo Alto Aruba Sophos Fortinet Juniper / Mist (preferred) Must-Have: Minimum 8 years of relevant experience in network engineering Hands-on experience in a Managed Services environment Strong analytical and troubleshooting skills Willingness to work in 24x7 support shifts Excellent communication and coordination skills Preferred Certifications: (CCNP, PCNSE, NSE, Fortinet, Aruba Certified, or similar) Why Join Us? Work with cutting-edge technologies Be part of a growing team delivering enterprise-grade solutions Opportunity for growth in a dynamic and supportive work environment Apply Now if you're ready to take your networking career to the next level!

As a Lead - Customer Support (L3 Technical Network Support) based in Pune, India, you will play a crucial role in providing advanced network support while leading and mentoring a team of L1 and L2 network engineers in the NOC. With 7-10 years of experience in network support, including 3-5 years in a leadership or senior technical role, you will be responsible for various key aspects of network operations. Your primary responsibilities will include team leadership and mentoring, where you will develop and deliver training programs to enhance team skills, conduct performance evaluations, and provide regular feedback to the team. You will also be involved in resolving high-level network issues related to routing, switching, firewalls, and VPNs, as well as analyzing and addressing network performance and reliability challenges. As the escalation point for critical incidents and outages, you will conduct root cause analysis and implement long-term solutions, collaborating with cross-functional teams to resolve comprehensive issues. Additionally, you will develop procedures for handling critical network escalations, coordinate with senior management and stakeholders for unresolved issues, and monitor and document lessons learned from escalations for process improvements. In terms of NOC operations management, you will ensure efficient day-to-day operations, maintain high service availability, manage operational procedures for effective monitoring and incident response, and adhere to SLAs and operational standards. You will also assist in network architecture planning, infrastructure upgrades, and capacity planning, while evaluating and recommending performance, security, and scalability improvements. Your role will also involve maintaining accurate documentation of network configurations and troubleshooting steps, preparing detailed reports on network performance, escalations, and resolutions, and ensuring compliance with internal and external documentation standards. Effective communication of network issues, escalations, and resolutions to customers and stakeholders, along with managing relationships with vendors and service providers, will be key aspects of your responsibilities. To qualify for this role, you should hold a Bachelor's degree in Computer Science, Information Technology, or a related field, along with relevant certifications such as CCNA, CCNP, CCIE, or equivalent. Strong technical skillsets in networking technologies, network security concepts, and network devices from vendors like Cisco, Juniper, and Fortinet are essential, along with excellent leadership, problem-solving, and communication skills. In return, you can expect a competitive salary, performance-based incentives, comprehensive health insurance, and other employee benefits, along with opportunities for career advancement, professional development, and a collaborative work environment that fosters growth and learning.,

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! About The Role Job Description- Senior Network Engineer (Campus Network Engineering) Deploy, maintain and troubleshoot scalable and secure network solutions using Cisco (Catalyst 9K, 4K series) and Juniper (EX Series) switching platforms. Configure and optimize routing protocols such as BGP, MPLS, OSPF, and EIGRP across Cisco and Juniper devices. Implement and manage wireless networks using Cisco (Aironet, Catalyst) or Juniper wireless technologies. Implement and optimize SD-WAN solutions from Versa or Cisco (Viptela) to enhance network performance and reliability. Ensure adherence to enterprise networking standards and best practices in design, implementation, and documentation. Develop comprehensive network documentation, including diagrams, configurations, and operational procedures. Provide on-call support and participate in troubleshooting and RCA for network incidents and outages. Collaborate effectively with multiple vendors and internal teams to deliver integrated network solutions. Provide technical guidance as a subject matter expert in networking technologies for Network Operation. Essential Knowledgebase: Mandatory Skills: Bachelor’s degree in computer science, Information Technology, or related field. 7+ years of progressive experience in enterprise-level networking with a focus on Routing, Switching, Wireless, and SD-WAN technologies. Expertise in Cisco switching platforms (Catalyst 9K, 4K series) and Juniper switching technologies (EX Series). Expertise with advanced switching technologies and protocols (VLANs, STP, EtherChannel, Layer 3 switching) on Cisco Catalyst platforms. Hands-on experience with Cisco (ASR, ISR, NCS) and Juniper routing platforms. Hands-on experience with Cisco and Juniper wireless technologies and standards (802.11ac, Wi-Fi 6). Strong proficiency in routing protocols (BGP, OSPF, sMPLS) and SD-WAN technologies (Versa). Experience with network documentation practices, maintaining standards, and operational procedures. Ability to work effectively in an on-call rotation and handle escalations during network incidents. Excellent communication and collaboration skills with the ability to work across teams and manage vendor relationships. Experience in Network management, monitoring, and Ticketing tools such as Cisco Catalyst Center (DNAC), Prime, SNOW (Service Now), SolarWinds, SevOne, Thousand Eyes etc. Proven experience in RCA preparation and implementation of corrective actions. Hands-on expertise in packet analysis using industry-standard tools like Wireshark Certifications such as CCNP, JNCIP-ENT or equivalent certifications in networking technologies are preferred. What You Need To Succeed Senior level to manage critical/complex environments. The Individual should be passionate about technology, and experienced in designing, implementing, troubleshooting & managing enterprise network & security platforms Demonstrate deep expertise in technical and security process design. Maintain the state enterprise network & security infrastructure Collaboratively work with the end-users/teams to support the requirements Other Desired Attributes Experience with network automation tools/CI-CD pipeline and scripting languages (Python, Ansible, Jenkins). Experience with tools like Visio, Lucid Experience with virtualization technologies and Linux. Knowledge of cloud networking technologies (Azure, AWS) and network development tools ( GIT, Docker, Jinja etc) Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

You will be responsible for leading and maintaining all components of the enterprise network infrastructure and security. Your role will involve managing a team of 25+ professionals, including Managers, Tech Leads, Network Architects, and Engineers. Additionally, you will oversee the full network lifecycle, which includes design, deployment, operations, monitoring, troubleshooting, and continuous improvement. Your duties will also include creating, standardizing, and documenting network designs and security templates. Furthermore, you will lead operational excellence initiatives aimed at reducing failures, improving services, and analyzing performance. To qualify for this role, you should have at least 15 years of experience in enterprise networking, with a strong background in design, deployment, and support. Your expertise should encompass large-scale WAN, LAN, WLAN, VoIP, and data center networking. Proficiency in platforms such as Juniper, Cisco, Fortinet, and knowledge of network monitoring and observability tools are essential. Moreover, you should be skilled in automation tools and scripting languages like Python.,

Skills Required: Bachelor’s degree in computer science or engineering Minimum of 4+ years' experience required in the network engineer. Should have strong hands-on experience required on BGP (Border Gateways Protocols) , Cisco. Good to have Juniper , Arista. Strong communication skills required. Work Mode : Office 5 days a week Shift : night Location : Bangalore Job Types: Full-time, Permanent Pay: ₹1,000,000.00 - ₹1,800,000.00 per year Ability to commute/relocate: Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): are you an immediate joiner or serving the notice period? are you comfortable to work in night shift 5 days a week? Experience: BGP: 5 years (Preferred) Cisco routers: 3 years (Preferred) Routing protocols: 2 years (Preferred) Juniper: 2 years (Preferred) Team management: 1 year (Preferred) Location: Bengaluru, Karnataka (Preferred) Work Location: In person

Our technology services client is seeking multiple Network Security Engineer- Palo Alto to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role: Role: Network Security Engineer- Palo Alto Experience: 10+ Years Location: Mumbai Notice Period: Immediate- 15 Days Mandatory Skills: Network Security, Palo Alto firewalls, Cisco Routing & Switching, Silver Peak Job Description: Hands on experience in configuring Palo Alto firewalls Strong SME knowledge on Network domain, Palo Alto, CISCO Routing, Switching, Silver Peak, SDWAN Must to Have Good to Have knowledge on Zscaler and Juniper Mist Wireless Maintaining access policy for clients on firewall Create VPN tunnel on the firewalls and troubleshoot VPN related issues Experience with 3rd party connectivity infrastructure network and security Installation and configuration knowledge of Cisco Switches Routers Access points Wireless LAN Controllers Configuring routing protocols such as RIP RIPv2 IGRP EIGRP BGP OSPF Coordinating with Vendor for Existing, New Implementation Handle Service Restoration Service Request and change requests Commissioning and decommissioning of Network components Follow Change Control submission and approval processes Plan schedule and implement network device software hardware upgrades and migrations in a timely manner and during times that will have the minimum impact on the users Handson experience in creating updating network drawings using Visio Willingness and availability to work evening and weekend hours for network infrastructure changes If you are interested, share the updated resume to rajesh.s@s3staff.com

About Company : Our Client is a leading Indian multinational IT services and consulting firm. It provides digital transformation, cloud computing, data analytics, enterprise application integration, infrastructure management, and application development services. The company caters to over 700 clients across industries such as banking and financial services, manufacturing, technology, media, retail, and travel & hospitality. Its industry-specific solutions are designed to address complex business challenges by combining domain expertise with deep technical capabilities. With a global workforce of over 80,000 professionals and a presence in more than 50 countries. Job Title: Locations: Experience: 10+ Years (Relevant) Employment Type: Contract to Hire Work Mode : Work From Office Notice Period : Immediate to 15 Days Job Description: Hands on experience in configuring Palo Alto firewalls Strong SME knowledge on Network domain, Palo Alto, CISCO Routing, Switching, Silver Peak, SDWAN Must to Have Good to Have knowledge on Zscaler and Juniper Mist Wireless Maintaining access policy for clients on firewall Create VPN tunnel on the firewalls and troubleshoot VPN related issues Experience with 3rd party connectivity infrastructure network and security Installation and configuration knowledge of Cisco Switches Routers Access points Wireless LAN Controllers Configuring routing protocols such as RIP RIPv2 IGRP EIGRP BGP OSPF Coordinating with Vendor for Existing, New Implementation Handle Service Restoration Service Request and change requests Commissioning and decommissioning of Network components Follow Change Control submission and approval processes Plan schedule and implement network device software hardware upgrades and migrations in a timely manner and during times that will have the minimum impact on the users Handson experience in creating updating network drawings using Visio Willingness and availability to work evening and weekend hours for network infrastructure changes

As a Freelance Data Center Technician at Reboot Monkey, a leading provider of IT solutions and services, you will be responsible for providing on-demand support to data centers globally. Your role involves hardware installation, troubleshooting, and network management. You must have extensive expertise in data center operations and software to ensure smooth and secure operations. Your key responsibilities include installing, configuring, and maintaining servers, networking equipment, and other hardware for optimal performance. You will monitor data center operations both remotely and on-site, promptly diagnosing and resolving hardware, software, and connectivity issues. Managing and troubleshooting networking devices such as Cisco and Juniper routers and switches is crucial for secure and efficient network operations. In addition, you will handle Linux and Windows-based systems, performing system updates, patches, and security enhancements as required. Documenting all installations, repairs, maintenance tasks, and system performance is essential for providing detailed reports to the remote management team. Implementing and maintaining security protocols to protect data center infrastructure is also a key responsibility to ensure compliance with industry standards. Collaboration with remote IT teams, vendors, and stakeholders is necessary to support data center operations and assist in planning and executing data center projects. Reboot Monkey offers flexibility in choosing tasks without a minimum hour commitment, a professional work environment, competitive compensation, and growth opportunities. Ideally, you should have an Associate or Bachelor's degree in Computer Science or Information Technology, although related fields are also acceptable. A minimum of 3 years of experience in data center operations, particularly independent or freelance projects, is required. Technical skills should include hands-on experience with Cisco and Juniper networking devices, proficiency in managing Windows and Linux-based systems, and a solid understanding of networking principles. Certifications such as Cisco CCNA/CCNP, Juniper JNCIA/JNCIS, or CompTIA Linux+ are highly desirable. General requirements include the ability to travel to various data center locations, flexibility to work outside regular hours, access to necessary tools and equipment, strong problem-solving skills, and excellent communication abilities for remote team collaboration.,

You will be responsible for managing and owning support tickets related to existing customer services, as well as collaborating closely with 3rd level engineers for internal escalation points. Your key responsibilities will include troubleshooting technical faults, communicating regularly with customers, managing support tickets effectively, and documenting customer solutions using OSS System, Visio documentation, and technical summaries. Additionally, you will provide resources to the solution delivery team to support the configuration and implementation of new customer projects. In this role, you will work in a technical environment that involves switching technologies like Cisco, Meraki, Aruba, HP, Dell, Juniper, wireless technologies including Cisco, Meraki, Aruba, security technologies like Palo Alto, Prisma, Fortinet, Cisco ASA, SD-WAN technologies such as Citrix, Viptela, Meraki, Fortinet, Nuage, and other Cisco networking technologies like Cisco NAC ISE, SD-A/DNAC, DOT1x, and Cisco Nexus series. To be successful in this position, you should have at least 10 years of experience in a related field, knowledge of networking principles equivalent to CCNA R&S or JNCIS-ENT level, familiarity with layer 2 switching protocols (STP, Dot1Q, QinQ, VPLS), layer 3 routing protocols (BGP, OSPF, EIGRP, HSRP, VRRP), and excellent verbal and written communication skills. You should also have a flexible approach to work, the ability to work effectively under pressure, work well in a team with little supervision, and a strong customer service focus. Additionally, being responsible, willing to take ownership, eager to learn and develop technical skills, and maintaining a positive and professional attitude are important attributes. Desirable knowledge and experience for this role include CCNA, CCNP, and/or JNCIS certifications, experience with Unix based operating systems, programming and scripting experience (Python, bash scripting), Juniper platform configuration experience (SRX and EX series), firewall configuration experience with Fortigate, Palo Alto, Cisco ASA, experience with Alcatel SR & ESS, and familiarity with networking test tools like Wireshark. Remote work options are available if the shift falls during the night.,

The Services Solution Selling Specialist plays a crucial role in identifying new business opportunities and developing sales strategies to drive growth, with a specific focus on Services. Your responsibilities will include promoting Nokia's IP Services Portfolio, selling Services solutions through a consultative approach, and delivering business consulting services to enhance customer engagement. By aligning short- and long-term service solutions with customer needs, you will contribute to maximizing the adoption of Nokia's portfolio. You will apply your technical and business expertise to drive service sales opportunities and engage customers through consultative selling. Supporting Services proposals, aligning strategies with customer requirements, and identifying service risks will be key aspects of your role. Additionally, you will play a significant part in the LoA process, optimizing costs, and supporting or leading bid activities and offer development. Key Skills And Experience: You bring to the table: - 10+ years of experience in IP technology, including solutions, services, and care support. - 2 to 4 years of hands-on experience in deploying Nokia IP routers. - Technical certification in Nokia NRS, Cisco, or Juniper (preferred). - Strong communication and presentation skills. - Experience working with Nokia Services quoting tools (MQT, DQT, PSQT). - Proven ability in customer consulting at all levels, with excellent questioning and presentation skills. Desired qualifications include a strong understanding of cost and solution aspects for deployment and care services, as well as proficiency in MS Excel and PowerPoint. About Us: Nokia is dedicated to fostering innovation and technology leadership in mobile, fixed, and cloud networks. Joining our team means contributing to a positive impact on people's lives and helping build the capabilities necessary for a more productive, sustainable, and inclusive world. We embrace an inclusive way of working, where new ideas are welcomed, risks are taken, and authenticity is valued. What we offer: Nokia provides continuous learning opportunities, well-being programs, and a supportive environment through employee resource groups and mentoring programs. Our diverse teams with an inclusive culture empower individuals to thrive and succeed. We are committed to inclusion and equality, and Nokia has been recognized for its dedication to these values by Ethisphere and Bloomberg, among others. About The Team: Nokia's Network Infrastructure group plays a pivotal role in revolutionizing and enhancing global telecoms networks to provide more capacity and faster connectivity. Through ambition, innovation, and technical expertise, the team is at the forefront of enabling societal progress and connectivity worldwide.,

About Juniper Square Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you. Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time. About Your Role As a FullStack Software Engineer, you will collaborate closely with other engineers and cross-functional partners across our product, design, and quality assurance teams to extend and build out new system capabilities. Your role is to collaborate with the team to deliver on these objectives and contribute to evolving our platform's infrastructure to meet expanding scope and scale. What You’ll Do Contribute to large, complex projects in a team, and execute development tasks to completion Participate in project kick-offs and adapt technical specifications for implementation Define new and expand existing data models, including database schema and object models in the data access layer Implement required business logic in the service layer Define and implement GraphQL schema and resolvers and integrate with the front-end Write integration and unit tests for your code and perform code reviews for colleagues Provide technical support for stakeholder groups such as customer success Participate in monitoring, diagnosing, and addressing production issues Qualifications Bachelor's degree in Computer Science or equivalent work experience 3-5 years of experience building cloud-based web applications Expertise in object-oriented programming (OOP) such as Python, Javascript (node js) or similar server-side web application development languages Experience with SQL database schema design and query optimization Experience with GraphQL, Apollo Server, React, and NestJS is a plus but not required Experience with Cloud (AWS preferred), Docker, and Kubernetes would be a plus You must be flexible and adaptable—you will be operating in a fast-paced startup environment At Juniper Square, we believe building a diverse workforce and an inclusive culture makes us a better company. If you think this job sounds like a fit, we encourage you to apply even if you don’t meet all the qualifications. Benefits Health, dental, and vision care for you and your family Life insurance Mental wellness programs Meal vouchers Industry-leading vacation package in addition to national holidays Paid family leave, medical leave, and bereavement leave policies Retirement saving plans Monthly internet reimbursement

Responsibilities As a member of the incident/Workorder/Change handling team , you will have the following accountabilities: Will be working as an SME for Zscaler Support in Operations for ZIA, ZPA and ZDX. Assess and orchestrate the current and planned security posture for NTT data’s Security infrastructure, providing recommendations for improvement and risk reduction. Identify and propose process improvements and identify opportunities for new processes and procedures to reduce risk. Support security incident response as required; First line responder to reported or detected incidents. Perform security research, analysis, security vulnerability assessments and penetration tests. Provide security audit and investigation support Monitor and track security systems for Vulnerability and respond to potential security Vulnerability. Provide support for the Vulnerability management program. Provide 24x7 support as operations team working in shifts. Participate in on-call system administration support including but not limited to weekends, holidays and after-business hours as required to service the needs of the business. Skills And Experience 4 to 5 years+ in Information Security space. Strong experiance in Service Now Ticketing tool, Dashboards and Integration. Strong experience with Zscaler ZIA, ZPA and ZDX. Strong experience with Vulnerability Management Program. Strong experience with Qualys Vulnerability Management Tool. Some good to have Experience with Crowdstrike EDR and SIEM. Strong experience with multiple network operating systems, including two or more of the following: Cisco iOS, Juniper ScreenOS or Junos, Fortinet FortiOS, CheckPoint GAiA, or Palo Alto Networks PAN-OS; Tanium, Rapid 7, Nessus, Nitro ESM, Symantec SEP, Symantec Message labs, Thales encryption, Allgress, Forecpoint, Blue coat, Firepower, Cisco ISE, Carbon Black, Titus, Encase Strong oral, written, and presentation abilities. Experiance with M365 Copilot. Some experience with Unix/Linux system administration. Strong experience with logging and alerting platforms, including SIEM integration. Current understanding of Industry trends and emerging threats; and Working Knowledge of incident response methodologies and technologies. Desirable Zscaler Certifications Associate and Professional for ZIA, ZPA and ZDX. Excellent Experiance in Zscaler ZIA, ZPA and ZDX. Experiance in Vulnerability Management Program. Experiance in Qualys Vulnerability Management Tool. Well-rounded background in network, host, database, and application security. Experience implementing security controls in a bi-modal IT environment. Experience driving a culture of security awareness. Experience administering network devices, databases, and/or web application servers. Professional IT Accreditations (CISM, CCSA, CCSE, JNCIA, CCNA, CISSP, CompTIA Security) Good to have. Abilities Non customer facing role but an ability to build strong relationships with internal teams, and security leadership, is essential act as Incident co-ordinator, for reviewing all security tools, ingesting incident data, tracking incident status, coordinating with internal and external assets to fulfill information requirements, and initiating escalation procedures. Document daily work and new processes. Embrace a culture of continuous service improvement and service excellence. Stay up to date on security industry trends.

Job Title: Lead Engineer – Network Security Implementation / Network Security Implementation Lead Department: Engineering and Operations Location: Mumbai Reporting: Manager Security Operations Job Type: Full Time Shift: Rotational Shift PRE-REQUISITES Strong technical and subject matter expertise in at least four or more of the following security specialties: Firewall: Palo Alto, Cisco, Checkpoint, Fortinet VPN - IPSEC, Pulse SSL VPN : Juniper, F5, Cisco Content Filtering: Bluecoat , Websense, McAfee, Iron Port, Zscaler IPS: Palo Alto, Cisco, Juniper, Tipping Point, McAfee, Unified Thread Management (UTM) SIEM/SIM products AAA services: ACS, Radius, RSA Load Balancers: F5 BigIP LTM/GTM, Juniper, Netscaler Network Security (multi-vendor) experience Knowledge of Cloud Infrastructure Management: Cloudstack, Openstack, Virtualization (KVM, CentOS) Scripting language: Ruby, Perl or Python Extensive implementation experience on Palo Alto, SSL VPN’s and other security products Working knowledge and hands-on experience on Linux/Unix OS is desirable Understanding the business requirements and working with customer and sales team for optimal solution Attend client calls and other technical meetings and working across shifts depending on the implementation schedule Experience in a Global environment for implementing security solutions Flexible with work schedule to align with migration or implementation window in 24x7 global environment Excellent communication skills and ability to handle high pressure situations Analytical thinker willing to “think outside the box” to resolve customer impacting situations Act as an escalation for Operations to resolve the business impacting critical issues Exceptional documentation and communication skills Aptitude and desire to learn advanced Network Security services Creative, flexible thinker who is willing to take initiatives and share alternative solutions with peers and management Knowledge on Vulnerability Scanning, Penetration Testing Tools Ability to thrive in a fast paced, multi-cultural, customer-oriented environment RESPONSIBILITIES Responsible for implementing end to end security solutions for enterprise customers. The key task is understanding the business requirements, collaborating with various internal teams including sales/vendor/customer, highlight risk and provide mitigation plan and timely implementation of the solution Attend client calls and other technical meetings Working across time zones depending on the implementation schedule Excellent documentation skills and creating SOP’s and MOP’s Hand holding to Operations on implemented projects for smooth transition to Operations Act as an escalation for Operations to resolve the business impacting critical issues Perform the minor/major changes as per defined SOC process and work instructions Subject Matter Expert (SME) for select products Attend CAB meetings and provide comprehensive maintenance plans for change management review and approval Security Performance Tuning Review code upgrade and test implement before rolling on to production Cross-train and mentor juniors Any additional task given to the incumbent from time-to-time based on business needs TRAINING AND CERTIFICATION REQUIRED PCNSE, PCNSA, ACE, CCNA, CCSA/SE, CCSP, CCIE, JNCIS-SEC, JNCIS-FWV, JNCIS-SSL EXPERIENCE Minimum 10 years of progressive, relevant implementation experience working in a complex network environment for Global customers EDUCATION Bachelor’s in engineering - Computers/Electronics/Communication or related field Graduate/Postgraduate in Science/Maths/IT or related streams with relevant technology experience TECHNICAL AND OTHER SKILLS Knowledge of ITIL, ISO27K will be beneficial

About The Opportunity We are partnering with a leading provider in the network infrastructure and telecom services sector to recruit a seasoned Network Engineer specializing in MPLS and IP/Ethernet technologies. In this on-site role based in India, you will design, deploy, and manage scalable, high-availability networks that underpin critical enterprise and service-provider operations. Join a dynamic engineering team committed to delivering optimal performance, security, and reliability. Role & Responsibilities Design, configure, and maintain MPLS VPNs, VLANs, and QoS policies across core and edge routers/switches. Implement and troubleshoot L2/L3 IP/Ethernet networks, including BGP, OSPF, and EIGRP protocols. Monitor network performance, conduct capacity planning, and optimize routing for low latency and high availability. Collaborate with cross-functional teams to deploy network solutions supporting enterprise applications and services. Perform root-cause analysis, manage network incidents, and ensure compliance with SLAs. Maintain detailed network documentation, standard operating procedures, and conduct regular network audits. Skills & Qualifications Must-Have Bachelor’s degree in Computer Science, Information Technology, or related field. 3+ years of hands-on experience designing and operating MPLS networks. Proficiency with Cisco or Juniper routers and switches, including BGP, OSPF, MPLS L3VPN, and VPLS. Strong understanding of IP/Ethernet LAN/WAN technologies and QoS implementation. Preferred CCNP or CCIE certification in Service Provider or Enterprise tracks. Experience with network automation tools (Ansible, Python scripting) and monitoring platforms (SolarWinds, NetFlow, SNMP). Benefits & Culture Highlights Collaborative team environment with a relentless focus on innovation and continuous learning. Professional development support and certification sponsorship. Competitive salary package, comprehensive health benefits, and performance-based bonuses. Skills: ethernet,snmp,ansible,netflow,ospf,ip/ethernet,mpls,python scripting,network engineer,juniper routers,qos,solarwinds,network monitoring,eigrp,bgp,cisco routers,network automation,mlps

About The Opportunity We are partnering with a leading provider in the network infrastructure and telecom services sector to recruit a seasoned Network Engineer specializing in MPLS and IP/Ethernet technologies. In this on-site role based in India, you will design, deploy, and manage scalable, high-availability networks that underpin critical enterprise and service-provider operations. Join a dynamic engineering team committed to delivering optimal performance, security, and reliability. Role & Responsibilities Design, configure, and maintain MPLS VPNs, VLANs, and QoS policies across core and edge routers/switches. Implement and troubleshoot L2/L3 IP/Ethernet networks, including BGP, OSPF, and EIGRP protocols. Monitor network performance, conduct capacity planning, and optimize routing for low latency and high availability. Collaborate with cross-functional teams to deploy network solutions supporting enterprise applications and services. Perform root-cause analysis, manage network incidents, and ensure compliance with SLAs. Maintain detailed network documentation, standard operating procedures, and conduct regular network audits. Skills & Qualifications Must-Have Bachelor’s degree in Computer Science, Information Technology, or related field. 3+ years of hands-on experience designing and operating MPLS networks. Proficiency with Cisco or Juniper routers and switches, including BGP, OSPF, MPLS L3VPN, and VPLS. Strong understanding of IP/Ethernet LAN/WAN technologies and QoS implementation. Preferred CCNP or CCIE certification in Service Provider or Enterprise tracks. Experience with network automation tools (Ansible, Python scripting) and monitoring platforms (SolarWinds, NetFlow, SNMP). Benefits & Culture Highlights Collaborative team environment with a relentless focus on innovation and continuous learning. Professional development support and certification sponsorship. Competitive salary package, comprehensive health benefits, and performance-based bonuses. Skills: ethernet,snmp,ansible,netflow,ospf,ip/ethernet,mpls,python scripting,network engineer,juniper routers,qos,solarwinds,network monitoring,eigrp,bgp,cisco routers,network automation,mlps

The Engineering manager will be Domain architect of the Data Networking System / Backbone Transmission network System and Facility SCADA who understands the DATA networking system and Facility SCADA system in depth and can add value to the organization while developing the Design of BTN /DTS System and Facility SCADA system in EDRC -S&T for MRT and Mainline Projects. The Role requires creating and develop the design deliverables for CCTV surveillance system for Mainline and MRT Projects Nationally and International. The candidate should have relevant experience in the low level, high level designing of Backbone / data transmission network system and Facility SCADA for MRT – Mass Rapid Transit and Mainline Railways Projects. The candidate should also be able to carry out the system configuration & TnC works at site as and when required. Candidate should be able to prepare the management plans, detailed design, Interface design, testing procedures, method statements, software quality assurance plans for MRT and Mainline Data Network System and Facility SCADA System. Candidate should have worked on the SDH- Synchronous Hierarchy System, FAM- flexible access multiplexer system like Loop telecom, Tejas, Coral and Puncom etc. Candidate should have Knowledge of IP-MPLS- Multi Protocol Label Switching technology for BTN Network Switches, Layer -3 Routers and Aggregators and Access / Physical Layer -2 switches and Wi-Fi Access Points both Indoor and outdoor. Relevant experience on OEM’s make like CISCO, Juniper, Nokia, HP, and Belden is preferred. Candidate should have the knowledge to configure the Application Data Network Servers like DNS, LDDAP, NMS, DNAC, Wireless Controllers in the Rail network. Knowledge of OFC Cables Single mode, Multimode, SFP Ports configurations, OTDR testing parameters, Fiber losses should be known. Candidate should have knowledge of the applicable standards and protocols like IEEE, ITUT, TCP/IP, ETSI, SNMP, SNTP, IT-UT, ICMP, AAA, NTP, PTP, BGP, STP, SIP, Spanning Tree (SPT) etc. applicable. Candidate should have ideas about the software and hardware assurance and quality standards LikeEN50128 and EN50129 Candidates should be able to design the IP Schema IPV4-IPV6, VLAN network, DMZ polices, AAA Policy rule for small and complex data networks. Knowledge of the OPCUA, MODBUS, IEC-104, TCP/IP, NTP, SNMP, SNTP ,ASCII, MIB Protocols AI knowledge for behaviour detection and abnormal conditions Face Recognition and VMS and Video analytics System knowledge Sizing the bandwidth and storage for the NVR and the storage array PTZ, Dome, Fixed and Bullet and Night Vision Camera specification and knowledge Sizing the Wi-Fi requirement for On board Camera solution

Note: This job profile may include more than one business title job description. See below for each job descriptions listed out by *Business Title. Keep only the job description details required for job requisitions. Carrier Relationship Technician Role Summary: Carrier Relationship Technician is the position that interacts with our external providers when comes to Incident, Request and Problem Management. Driving cases toward resolution and performing escalations. Maintaining the escalation contacts into the supplier database. Job Scope/Supervision: Service Desk, Enterprise Operations Centre, Network Operations Centre, Carrier Management, Service Delivery. Reports to Senior Manager, Supplier Management Duties And Responsibilities: ∙ Liaise with GTT's local tail suppliers (OLO) and build strong relationships. ∙ Raise tickets with suppliers (OLO) and ensure regular updates and feedback via the telephone, email web portal and internal ticket. ∙ Manage OLO-related customer faults and ensure they are resolved within SLAs. ∙ Perform and interpret results of basic technical operations (ping tests, loops, etc) to confirm OLO and service status. ∙ Ensure appropriate processes are followed and associated documentation updated. ∙ Clearly communicate incident progress to customers throughout life cycle until final resolution. ∙ Work with internal operations and regional support organizations in order to resolve customer issues speedily. ∙ Escalate effectively and according to documented processes both internally and externally to ensure prompt resolution of incidents. ∙ Provide documentation and reports to customers and senior management on incident progress and resolution. documentation are regularly reviewed and updated to meet the highest standards ∙ Audit Supplier (OLO) contact and escalation details regularly and ensure that all pertinent systems are updated promptly. ∙ Report security incidents to the appropriate operations functions on detection. ∙ Comply to GTT Security Management controls, security policies and report security incidents to line manage OCC Planned Works Administrator Role Summary: The Planned Work Administrators responsibilities are to record, review and validate all Planned Work requests that may impact the GTT network and customer base which have been submitted via third party or internally. These activities are critical to planning, controlling, communicating, measuring and implementing all planned works performed by GTT or 3rd parties. Duties And Responsibilities: The OCC Planned Works Administrator will log, validate and, in some cases analyse, all Planned works submitted to the GTT Operations Change Control Team. In addition, the OCC Planned Works Administrator will work with OCC management and contribute to the following areas: Facilitate the approval process through the OCC Board Chairman or delegate Coordination of Planned Works with internal suppliers and supporting engineers Daily, Weekly & Monthly reporting of all Planned Works submitted with status OCC Planned Works Coordinator Role Summary: Operations Change Control - Responsible for recording, reviewing, analysing, coordinating and authorizing planned works. Purpose Of The Role: The Planned Work Coordinators responsibility is to perform technical analysis on all Planned Works that impact the GTT network and customer base submitted through a third party or internally. Through analysis and interrogation of affected Elements of Planned Works, and based on severity of impact, a complete and accurate list of impacted services is to be created within company defined SLA to ensure that the integrity of the network and high availability service offering is always maintained. Duties And Responsibilities: The OCC Planned Works Coordinator will analyse and interrogate all Planned works submitted to the GTT Global Planned Works team. In addition, the OCC Planned Works Coordinator engineer will work with OCC management and contribute in the following areas: Analyse all Planned Works through MOP interrogation and understanding of affected network elements or systems to identify risk severity of works being carried out Identify all impacted services of Planned Works through available systems and tools and present within agreed SLA for notification Ensure the integrity of the network is always maintained through appropriate scheduling of works and collision analysis Facilitate the approval process through the OCC Board Chairman or delegate Coordination of Planned Works with internal suppliers and supporting engineers Daily, Weekly & Monthly reporting of all Planned Works submitted with current status Tier 1 Engineer Role Summary: The Service Desk & Tier 1 Engineer will provide first line technical support to GTT’s customers across an international base. The successful candidate will require an aptitude for working with a variety of Information and Communications Technology (ICT) portfolio of products and services, to undertake analysis, diagnosis and resolution/fulfilment of customer incidents/requests, which may range from straightforward to more complex technical requirements. There is also a range of administration duties within this role. Job Scope/Supervision: Interacts daily with NMC, Tier 1,5, Tier 2, Tier 3, Carrier Management. Reports to Manager, Service Assurance Duties And Responsibilities: Logging all relevant incident/service request details, allocating categorization and prioritization codes. Providing first-line investigation and diagnosis using approved tools, systems, and procedures. Resolving/fulfilling incidents/service requests that are in scope. Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions. Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site. Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment. Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager). Keeping customers informed of progress. Owning incidents/requests from ticket creation to resolution/fulfilment/closure. Closing all resolved/fulfilled incidents/requests and other queries. Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc. Ensure the Configuration Management System (CMS) is maintained/updated. Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams. Ensure communication always is clear, concise, meaningful, professional and efficient. Provide feedback to appropriate Line Manager on how the Service Desk and supporting functions can improve. Identify need for Problem Management for reoccurring Incidents/Events. Understanding of and familiarity with Customers’ services and solutions. Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics). Actively participate as required in meetings (customer, 3rd party, internal). Conducting customer satisfaction call backs/surveys as agreed. Coach/guide Junior staff and new starters. Act as delegate for Senior staff. Act as technical escalation gate for Junior staff. Higher First Line Fix/Right First Time than Junior staff. Network Analyst Role Summary: The Network Analyst will communicate via phone, email and in system notes with the client and internal stakeholders. Working knowledge of Windows operating systems is expected, with Linux or Unix a plus. Duties And Responsibilities: Efficiently and accurately manages inbound calls from all GTT customers Provide the highest standards of Customer Service on all inbound calls Escalate, for higher level support, to Tier II and Management. Document all voice and data service issues reported on inbound calls Operate in multiple systems and databases as required. Works with internal peer teams to assist with customer trouble resolution. Proactive learning of next-level technical duties and customer services. Required Experience/Qualifications: High School Diploma/GED AND 1+ or more years of relevant job experience. Relevant job experience is described as a technical support role (i.e.: NOC, IT Helpdesk, or Service Desk) Excellent communication skills (verbal and written) Logical problem analysis skills Use initiative and take ownership Ability to multitask, prioritize and work in a pressured and sometimes stressful environment Must be adaptable and flexible in dealing with a variety of people Achieve certification and maintain required training levels Must be a positive team player willing to contribute Ability to work on rotating shifts and/or on-call rotations Experience with network monitoring software is a plus. Relevant job experience is described as a technical support role (i.e.: NOC, IT Helpdesk, or Service Desk) Knowledge of core TCP/IP networking skills, routing, and switching (Juniper/Cisco) Previous experience of working in an SLA-driven operation environment (ideally ISP based) is preferred. Good understanding of IP and/or Optical networks including IPv4, IPv6, BGP, ISIS, OSPF, MPLS, VLANs, Ethernet, DWDM, SDH, Dark Fiber, DNS, SNMP, and IPSec Experience of shift work 24x7x365 Tier II Voice Engineer Role Summary: The Network Management Centre (NMC) manages and maintains GTT’s pan-European network 24x7. As a highly intelligent and efficient break/fix organization, with a strong focus on consistency and process, it works with other parts of GTT to deliver a world-class customer experience. Job Scope/Supervision: Service Desk, Tier 3 Voice (TSS), Incident and Problem Management Duties And Responsibilities: Provide proactive fault resolution support for Voice/ VoIP cases or when the Service Desk/ NOC front line team is unable to resolve a customer and/or network fault or where a fault has been escalated according to SLA requirements. Use network tools to monitor core network and customer services. Proactively initiate incident management process. Perform diagnostics on all Voice network and customer faults. Generate action plans to troubleshoot all Voice network and customer faults. Track the incident management of proactive and reactive issues through the Trouble Ticket system. Management and Technical escalation of Trouble Tickets in line with the process. Coordinate NOC activities with local Field Operations and Vendor/Supplier representatives to diagnose and fix faults across a pan-European network Liaise with customer representatives to progress fault resolution. Support local Field operations with maintenance activities. Works in the NOC on a 24x7 shift rota. Reporting security incidents to the appropriate operations functions on detection. Comply with GTT Security Management controls, and security policies and report security incidents to the line manager Physical Security Monitoring.

GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies. We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net . Role Summary This team provides 3rd line technical support for GTT’s customer support organizations. As a highly intelligent, flexible and efficient technical support team, it works with other parts of GTT to deliver world-class customer experience. The team is responsible for the stability of GTT’s next generation native IPv4/IPv6 IP network and provides advanced technical support for the full range of GTT IP products working closely with Tier 1 and Tier 2 teams on customer and core issues. Duties And Responsibilities 3rd line break/fix support for customer services across the multinational and multivendor GTT network. Owns incidents, resolves them swiftly and drives through to final fix, working with customers and other internal teams as appropriate. Escalation to vendor support and other internal teams to ensure prompt and satisfactory resolution of issues. Provides concise and relevant action plans for teams to resolve network and customer issues efficiently. Provides work instructions, guidelines and training sessions to junior engineers when required. Communication and documentation of customer and service-specific support information to the 1st line teams. Proactive problem management based on technical and trend analysis to drive ever-better network performance. Technical review and ownership of key network management systems. Scope new developments to support continuous improvement of network quality and resilience. Ensure operational processes are followed and deliver best-in-class technical support while maintaining a stable and resilient network. Designing, developing and implementing automated solutions to streamline network operations. Enhance efficiency and reduce manual intervention. Combine networking expertise with programing and scripting skills to optimize network structure ensuring scalability, reliability and security. Maintain up-to-date documentation of automated processes, scripts and network changes Required Experience/Qualifications Minimum 5 years of experience within IP Operations environment of a Telco or large ISP. Minimum 3 years of work in IP technical 2nd line support position. Excellent and demonstrable experience of IP, MPLS and routing knowledge (ISIS, BGP, OSPF) in an ISP environment. Knowledge and understanding of SD WAN and components, working knowledge on Fortinet, VeloCloud, Aruba is preferred. Excellent knowledge of protocols in use by the systems and customer applications, independent troubleshooting skills. Excellent technical knowledge of CE/CPE configurations and troubleshooting. Understanding troubleshooting knowledge of technologies including Ethernet, Ip transit, VPLS, MPLS, DIA etc. Strong experience in the use of IP management tools, both commercial and open source. CCNP or JNCIP certification is preferred. Ansible, Python, Bash scripting language desirable. Desirable Experience/Qualifications Excellent Juniper and JUNOS knowledge (MX960, M7, M10 and Juniper CPEs/CEs) General knowledge or telecom industry, operational processes and standards. Good knowledge and hands on experience with Fortinet, VeloCloud, Aruba/SilverPeak devices and Accedian, Cisco, Comtrend CPE’s. General technical understanding of other technologies (eg. VoIP, SDH and DWDM) Hours/Travel/Shift 5 Days working / 2 Days Off – US Business Hours Core Competencies Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Problem Solving: Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational, or process problems; ability to apply knowledge of problem-solving appropriately to diverse situations. Root Cause Analysis: Knowledge of the concepts, principles, and techniques of root cause analysis (RCA); ability to use a structured approach to identify the underlying causes of problems in a particular environment and the changes needed to prevent recurrences. IP Technologies and Protocols: Knowledge of the features and policies of IP technologies and protocols; ability to configure, deploy and support IP-based networks and services. IP-based Services: Knowledge of the features and functions of IP-based services; ability to configure, deploy and support TCP/IP-based networks and associated services. Troubleshooting Network Problems: Knowledge of tools and techniques to troubleshoot network problems; ability to anticipate, recognize and resolve technical (network, hardware, software, equipment or operational) problems. Universal Competencies Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes and enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results-oriented. Customer First (Customer Facing): Knowledge of customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting customer value creation at every level. Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends.

Note: This job profile may include more than one business title job description. See below for each job descriptions listed out by *Business Title. Keep only the job description details required for job requisitions. Carrier Relationship Technician Role Summary: Carrier Relationship Technician is the position that interacts with our external providers when comes to Incident, Request and Problem Management. Driving cases toward resolution and performing escalations. Maintaining the escalation contacts into the supplier database. Job Scope/Supervision: Service Desk, Enterprise Operations Centre, Network Operations Centre, Carrier Management, Service Delivery. Reports to Senior Manager, Supplier Management Duties And Responsibilities: ∙ Liaise with GTT's local tail suppliers (OLO) and build strong relationships. ∙ Raise tickets with suppliers (OLO) and ensure regular updates and feedback via the telephone, email web portal and internal ticket. ∙ Manage OLO-related customer faults and ensure they are resolved within SLAs. ∙ Perform and interpret results of basic technical operations (ping tests, loops, etc) to confirm OLO and service status. ∙ Ensure appropriate processes are followed and associated documentation updated. ∙ Clearly communicate incident progress to customers throughout life cycle until final resolution. ∙ Work with internal operations and regional support organizations in order to resolve customer issues speedily. ∙ Escalate effectively and according to documented processes both internally and externally to ensure prompt resolution of incidents. ∙ Provide documentation and reports to customers and senior management on incident progress and resolution. documentation are regularly reviewed and updated to meet the highest standards ∙ Audit Supplier (OLO) contact and escalation details regularly and ensure that all pertinent systems are updated promptly. ∙ Report security incidents to the appropriate operations functions on detection. ∙ Comply to GTT Security Management controls, security policies and report security incidents to line manage OCC Planned Works Administrator Role Summary: The Planned Work Administrators responsibilities are to record, review and validate all Planned Work requests that may impact the GTT network and customer base which have been submitted via third party or internally. These activities are critical to planning, controlling, communicating, measuring and implementing all planned works performed by GTT or 3rd parties. Duties And Responsibilities: The OCC Planned Works Administrator will log, validate and, in some cases analyse, all Planned works submitted to the GTT Operations Change Control Team. In addition, the OCC Planned Works Administrator will work with OCC management and contribute to the following areas: Facilitate the approval process through the OCC Board Chairman or delegate Coordination of Planned Works with internal suppliers and supporting engineers Daily, Weekly & Monthly reporting of all Planned Works submitted with status OCC Planned Works Coordinator Role Summary: Operations Change Control - Responsible for recording, reviewing, analysing, coordinating and authorizing planned works. Purpose Of The Role: The Planned Work Coordinators responsibility is to perform technical analysis on all Planned Works that impact the GTT network and customer base submitted through a third party or internally. Through analysis and interrogation of affected Elements of Planned Works, and based on severity of impact, a complete and accurate list of impacted services is to be created within company defined SLA to ensure that the integrity of the network and high availability service offering is always maintained. Duties And Responsibilities: The OCC Planned Works Coordinator will analyse and interrogate all Planned works submitted to the GTT Global Planned Works team. In addition, the OCC Planned Works Coordinator engineer will work with OCC management and contribute in the following areas: Analyse all Planned Works through MOP interrogation and understanding of affected network elements or systems to identify risk severity of works being carried out Identify all impacted services of Planned Works through available systems and tools and present within agreed SLA for notification Ensure the integrity of the network is always maintained through appropriate scheduling of works and collision analysis Facilitate the approval process through the OCC Board Chairman or delegate Coordination of Planned Works with internal suppliers and supporting engineers Daily, Weekly & Monthly reporting of all Planned Works submitted with current status Tier 1 Engineer Role Summary: The Service Desk & Tier 1 Engineer will provide first line technical support to GTT’s customers across an international base. The successful candidate will require an aptitude for working with a variety of Information and Communications Technology (ICT) portfolio of products and services, to undertake analysis, diagnosis and resolution/fulfilment of customer incidents/requests, which may range from straightforward to more complex technical requirements. There is also a range of administration duties within this role. Job Scope/Supervision: Interacts daily with NMC, Tier 1,5, Tier 2, Tier 3, Carrier Management. Reports to Manager, Service Assurance Duties And Responsibilities: Logging all relevant incident/service request details, allocating categorization and prioritization codes. Providing first-line investigation and diagnosis using approved tools, systems, and procedures. Resolving/fulfilling incidents/service requests that are in scope. Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions. Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site. Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment. Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager). Keeping customers informed of progress. Owning incidents/requests from ticket creation to resolution/fulfilment/closure. Closing all resolved/fulfilled incidents/requests and other queries. Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc. Ensure the Configuration Management System (CMS) is maintained/updated. Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams. Ensure communication always is clear, concise, meaningful, professional and efficient. Provide feedback to appropriate Line Manager on how the Service Desk and supporting functions can improve. Identify need for Problem Management for reoccurring Incidents/Events. Understanding of and familiarity with Customers’ services and solutions. Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics). Actively participate as required in meetings (customer, 3rd party, internal). Conducting customer satisfaction call backs/surveys as agreed. Coach/guide Junior staff and new starters. Act as delegate for Senior staff. Act as technical escalation gate for Junior staff. Higher First Line Fix/Right First Time than Junior staff. Network Analyst Role Summary: The Network Analyst will communicate via phone, email and in system notes with the client and internal stakeholders. Working knowledge of Windows operating systems is expected, with Linux or Unix a plus. Duties And Responsibilities: Efficiently and accurately manages inbound calls from all GTT customers Provide the highest standards of Customer Service on all inbound calls Escalate, for higher level support, to Tier II and Management. Document all voice and data service issues reported on inbound calls Operate in multiple systems and databases as required. Works with internal peer teams to assist with customer trouble resolution. Proactive learning of next-level technical duties and customer services. Required Experience/Qualifications: High School Diploma/GED AND 1+ or more years of relevant job experience. Relevant job experience is described as a technical support role (i.e.: NOC, IT Helpdesk, or Service Desk) Excellent communication skills (verbal and written) Logical problem analysis skills Use initiative and take ownership Ability to multitask, prioritize and work in a pressured and sometimes stressful environment Must be adaptable and flexible in dealing with a variety of people Achieve certification and maintain required training levels Must be a positive team player willing to contribute Ability to work on rotating shifts and/or on-call rotations Experience with network monitoring software is a plus. Relevant job experience is described as a technical support role (i.e.: NOC, IT Helpdesk, or Service Desk) Knowledge of core TCP/IP networking skills, routing, and switching (Juniper/Cisco) Previous experience of working in an SLA-driven operation environment (ideally ISP based) is preferred. Good understanding of IP and/or Optical networks including IPv4, IPv6, BGP, ISIS, OSPF, MPLS, VLANs, Ethernet, DWDM, SDH, Dark Fiber, DNS, SNMP, and IPSec Experience of shift work 24x7x365 Tier II Voice Engineer Role Summary: The Network Management Centre (NMC) manages and maintains GTT’s pan-European network 24x7. As a highly intelligent and efficient break/fix organization, with a strong focus on consistency and process, it works with other parts of GTT to deliver a world-class customer experience. Job Scope/Supervision: Service Desk, Tier 3 Voice (TSS), Incident and Problem Management Duties And Responsibilities: Provide proactive fault resolution support for Voice/ VoIP cases or when the Service Desk/ NOC front line team is unable to resolve a customer and/or network fault or where a fault has been escalated according to SLA requirements. Use network tools to monitor core network and customer services. Proactively initiate incident management process. Perform diagnostics on all Voice network and customer faults. Generate action plans to troubleshoot all Voice network and customer faults. Track the incident management of proactive and reactive issues through the Trouble Ticket system. Management and Technical escalation of Trouble Tickets in line with the process. Coordinate NOC activities with local Field Operations and Vendor/Supplier representatives to diagnose and fix faults across a pan-European network Liaise with customer representatives to progress fault resolution. Support local Field operations with maintenance activities. Works in the NOC on a 24x7 shift rota. Reporting security incidents to the appropriate operations functions on detection. Comply with GTT Security Management controls, and security policies and report security incidents to the line manager Physical Security Monitoring.

About The Company TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Technical Solutions Architect – Job Description Location: Chennai, India Experience: 15-20 years Employment Type: Full-time Seniority Level: Mid-Senior Industry: Telecommunications, Software Development Role Overview As a Technical Solutions Architect, you will design and deploy end-to-end solutions across multivendor telecom ecosystems, ensuring seamless integration of technologies from vendors like Cisco, Nokia, Huawei, Juniper, and others. Your expertise in Tx, IP, SD-WAN, RAN, Core, and Cloud will drive revenue growth by delivering interoperable, vendor-agnostic solutions tailored to complex customer needs. Key Responsibilities Multivendor Solution Design: Architect and defend solutions that integrate heterogeneous vendor platforms (e.g., routers, switches, SDN controllers, OSS/BSS). Ensure compatibility and performance across multivendor environments, addressing interoperability challenges. Lead PoCs (Proof of Concepts) to validate cross-vendor solutions. Stakeholder Collaboration: Partner with sales, engineering, and vendor teams to align solutions with customer requirements and industry standards. Serve as a bridge between customers, internal teams, and third-party vendors to resolve technical conflicts. RFP & Market Leadership: Craft competitive multivendor RFP responses for global customers, highlighting cost/performance trade-offs. Advise leadership on vendor selection strategies to optimize TCO (Total Cost of Ownership). Automation & Tools: Design vendor-agnostic automation frameworks for network management (e.g., Ansible, Terraform, custom APIs). Desired Skills & Qualifications Multivendor Proficiency: Hands-on experience with ≥2 vendor stacks Knowledge of standardized protocols for multivendor interoperability. Technical Breadth: Expertise in ≥2 domains: IP/MPLS, SD-WAN, 5G RAN, Core (4G/5G), or Cloud-Native Telco. Soft Skills: Ability to negotiate with vendors and articulate trade-offs to non-technical stakeholders. Prepare presentations for RFP response and Defence

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Technical Solutions Architect – Job Description Location: Chennai, India Experience: 15-20 years Employment Type: Full-time Seniority Level: Mid-Senior Industry: Telecommunications, Software Development Role Overview As a Technical Solutions Architect, you will design and deploy end-to-end solutions across multivendor telecom ecosystems, ensuring seamless integration of technologies from vendors like Cisco, Nokia, Huawei, Juniper, and others. Your expertise in Tx, IP, SD-WAN, RAN, Core, and Cloud will drive revenue growth by delivering interoperable, vendor-agnostic solutions tailored to complex customer needs. Key Responsibilities Multivendor Solution Design: Architect and defend solutions that integrate heterogeneous vendor platforms (e.g., routers, switches, SDN controllers, OSS/BSS). Ensure compatibility and performance across multivendor environments, addressing interoperability challenges. Lead PoCs (Proof of Concepts) to validate cross-vendor solutions. Stakeholder Collaboration: Partner with sales, engineering, and vendor teams to align solutions with customer requirements and industry standards. Serve as a bridge between customers, internal teams, and third-party vendors to resolve technical conflicts. RFP & Market Leadership: Craft competitive multivendor RFP responses for global customers, highlighting cost/performance trade-offs. Advise leadership on vendor selection strategies to optimize TCO (Total Cost of Ownership). Automation & Tools: Design vendor-agnostic automation frameworks for network management (e.g., Ansible, Terraform, custom APIs). Desired Skills & Qualifications Multivendor Proficiency: Hands-on experience with ≥2 vendor stacks Knowledge of standardized protocols for multivendor interoperability. Technical Breadth: Expertise in ≥2 domains: IP/MPLS, SD-WAN, 5G RAN, Core (4G/5G), or Cloud-Native Telco. Soft Skills: Ability to negotiate with vendors and articulate trade-offs to non-technical stakeholders. Prepare presentations for RFP response and Defence

About Ample: Ample is a 28 year old organisation. What does it mean for you? We are a stable organisation with over 28 years of experience in SI / IT - in an environment where companies rarely cross 10 yrs, We have built trusting relationships - with team members, customers and partners, several of them for over a decade, and many over two decades. We have navigated diverse challenges, disruptions and have navigated them all, and emerged triumphant. The foundation for future growth is on the following foundations Globally revered brands in partnerships with Ample - in the enterprise and retail industry. You would be representing a brand that the market has revered and valued over two decades We aspire to grow at a trailblazing pace over the next 5 years, and reach USD 1 Billion . This will need leaders who can take the mantle of responsibility towards this opportunity. Our current enterprise base of 1500 customers is spread across the country and will become the core of our growth engine Preferred / Key Enterprise Partner with Apple | Dell | Lenovo | MS | Samsung | HP | CISCO | Juniper | Adobe | DocuSign | Parablu | Vivo and many more. Premium Retail partners with Apple | BOSE | Under Armour | Asics & LEGO We live our vision and values Our customers and team members experience this every day, making it a place to be for anyone engaging with us We have an open culture where people are expected to focus on “what-is-right” instead of “who-is-right”. Feedback, suggestions and comments are encouraged, and acted upon. Anyone can speak to anyone in the organisation. We value our team members, and you can look forward to Humane work environment with strong focus on people well - being Work Culture that is growth oriented and fun Continuous learning - on the job as well as through programs, and mentoring Compensation in line with the best in the industry Roles & Responsibilities Work closely with Enterprise Sales Head to strategize, grow and nurture business across all product categories & customers in the branch Responsible to drive business for the region with P&L accountability. Understand and identify sales opportunities. Track all business development activities, analyze quarterly progress and suggest new strategies based on findings. Management of end-to-end business cycle, from lead generation to closing of orders and collections. Responsible for Industry and customer mapping Explore cross sell & up sell opportunities. Understand the unique needs of customers, present and suggest solutions Work cross-functionally with business development, marketing, technology and finance team to ensure the timely and successful delivery of the solutions according to customer needs and objectives. Recognize product and technology disparity with customers and present a point of view to product and leadership teams Business analysis reports on the clients business KPIs and present to the clients management Understand market and competition products & services to draw strategies to counter competition. Develop and convey out-of-the-box solutions, along with solution ideas to key decision makers to focus on their business issues Understand and articulate the benefits of products to educate enterprise clients on the value proposition of our products Conduct on-field and on-site Proof of Concepts wherever required to assist clients validate technical requirements Assist Accounts Managers and Business Development Manager in achieving the sales targets by conducting pilots, showcasing results and building conviction at the client Define, track, and improve key metrics by analyzing key daily/weekly/monthly data points on various performance parameters for the Team to achieve agreed sales targets along with them Review teams and Improve sales effectiveness by using data backed insights Proactive actions to generate leads with connects to prospective clients across country Take initiatives in improvising processes. Desired Profile Leadership experience minimum 5 years Analytical & Strategic thinking Strong team management skills Sound knowledge of the IT industry Experienced in Managing, implementing, and deploying new business processes and partnerships to increase sales and industry reach

Join our Team About this opportunity: We are currently seeking a talented and dedicated individual to join our Ericsson team as an Technical Authority Expert - (IP - Multivendor – Switch & Router). This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain. What you will do: Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Ensure monitoring with GCP, Cloud Connect links. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. The skills you bring: Good knowledge in IP Networking Protocols like OSPF, ISIS, MPLS, LDP, L2VPN, L3VPN, BFD. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G Service Flow & Interfaces). Experience with Cloud preferably Cloud-Connect or GCP. Product/Vendor knowledge on Ericsson/ Nokia / Juniper/Huawei/F5 (At least any two). Good Communication & trouble-shooting skills. Degree within / Telecommunication Engineering / Computer Science /Computer Engineering 5-10 years of relevant in IP Domain.

Experience Required: IP/MPlS Routing & Switching Network engineer L2 Cisco, Juniper, Nokia software upgrades/MoP preparation Fault management NOC/ISP experience CCNA course/certifications Salary: 7 LPA work Location: Chennai