Junior AR caller

Job Summary:

We are looking for a motivated and detail-oriented Junior AR Caller to join our US healthcare process team. The candidate will be responsible for following up on outstanding claims with insurance companies to ensure timely payment and resolve denials.

Key Responsibilities:

• Make outbound calls to insurance companies (payers) to follow up on pending claims.
• Review and analyze unpaid or denied claims and identify the reasons for non-payment.
• Take appropriate action to resolve claims — refile, appeal, or escalate as needed.
• Document all call activities and actions taken in the billing system.
• Work closely with the billing team to reduce aging and improve collection rate.
• Meet daily and monthly productivity and quality targets.
• Maintain confidentiality and compliance with HIPAA guidelines.

Skills Required:

• Excellent communication and listening skills in English.
• Strong analytical and problem-solving abilities.
• Basic knowledge of US healthcare terminology, insurance, and RCM (Revenue Cycle Management).
• Good typing speed and MS Office proficiency.
• Ability to work in a team and meet deadlines under pressure.

Educational Qualification:

• Any Graduate / Diploma (Preferred: B.Com, B.Sc, BBA, or related field).

Salary Range:

• ₹18,000 – ₹30,000 per month (based on experience and communication skills).

Preferred Candidate:

1 year to 3 years of experience in AR calling or US healthcare process

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person