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Senior Service Desk Coordinator Diebold Nixdorf

4.0 - 8.0 years

0 Lacs

hyderabad, telangana

On-site

As a Senior Service Desk Coordinator at Diebold Nixdorf, you will play a crucial role in providing proactive user helpdesk services to address inbound customer service requests. With a focus on delivering unparalleled technical customer support, you will be an integral part of our team that is dedicated to connecting people to commerce in today's hyper-connected world. In this role, you will receive incidence/service requests from Technicians and/or level 1 agents, as well as atomized incidents. Your responsibilities will include providing technical support to address complex/difficult service issues, performing technical analysis of specific incidents and service requests, and leveraging th...

Posted 3 months ago

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