1.0 - 5.0 years

0 Lacs

karnataka

On-site

As a User Researcher at Leap, you will play a crucial role in leading end-to-end user research activities. Your primary responsibility will involve conducting various user research methodologies such as interviews, surveys, diary studies, etc., to gain deep insights into user behavior. By synthesizing these insights, you will contribute to shaping business and product decisions at Leap. Your role will entail collaborating closely with cross-functional teams including product managers, designers, and business stakeholders to translate user insights into actionable outcomes such as personas, journey maps, and research reports. You will be expected to employ both qualitative and quantitative research methods to identify user needs, pain points, and behavior patterns effectively. The ideal candidate for this position would possess at least 1 year of hands-on experience in UX or user research, preferably in a fast-paced and product-led environment. You should be proficient in conducting qualitative research methods like interviews, usability testing, and diary studies. Additionally, familiarity with concepts such as Jobs-to-be-Done (JTBD), usability heuristics, and product discovery frameworks would be advantageous. Moreover, you should be comfortable utilizing tools like Dovetail, Maze, Lookback, and Miro/FigJam for research purposes and presenting your findings through various mediums such as decks, storytelling, and visual frameworks. Your ability to transform raw data into clear insights that directly influence product and design decisions will be crucial for success in this role. At Leap, we foster a culture of mutual respect, where individuals are encouraged to be relentlessly resourceful and focus on solutions rather than problems. We have a bias for action, taking calculated risks supported by data, and promoting a fail-fast mentality to iterate towards optimal solutions promptly. Continuous learning and growth mindset are also fundamental values at Leap, where feedback is considered a gift and an opportunity for personal and professional development. If you are passionate about understanding users, uncovering insights, and driving research-backed decisions, we invite you to join our dynamic team at Leap and contribute to shaping the future of global careers for millennials from emerging economies.,

Posted 1 day ago

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User Researcher Leap

1.0 - 5.0 years

0 Lacs

karnataka

On-site

As a User Researcher at Leap, you will play a crucial role in leading end-to-end user research activities. Your primary responsibility will involve collaborating with cross-functional teams to gather user insights and translate them into actionable inputs that will influence business and product decisions. If you are enthusiastic about comprehending user behaviors and uncovering valuable insights, this opportunity is tailored for you. Your key responsibilities will include: - Planning and executing comprehensive user research initiatives from initial discovery to usability testing through various methods such as interviews, surveys, and diary studies. - Analyzing and synthesizing research findings into tangible outcomes like personas, journey maps, and detailed research reports. - Working closely with product managers, designers, and business teams to steer the product direction based on user feedback. - Employing a mix of qualitative and quantitative methodologies to identify user needs, pain points, and behavioral trends. - Advocating for a user-centric approach and driving data-driven decisions throughout the organization. The ideal candidate for this role should possess: - At least 1 year of practical experience in user research, preferably in a dynamic and product-oriented setting. - Proficiency in qualitative research techniques such as interviews, usability testing, and diary studies. - Familiarity with concepts like Jobs-To-Be-Done (JTBD), usability heuristics, and product discovery frameworks. - Comfort with tools like Dovetail, Maze, Lookback, and Miro/FigJam for research purposes. - Ability to present research findings effectively through presentations, storytelling, and visual aids. - A passion for transforming raw data into meaningful insights that directly influence product and design strategies. At Leap, we operate in a fast-paced, entrepreneurial environment where every individual takes ownership of their work. You will enjoy a high degree of autonomy and minimal management, allowing you to thrive and contribute significantly to our mission. Leap is a leading global student mobility platform that aims to empower students in achieving their aspirations for a global career and education. We stand at the forefront of the fintech and edtech intersection, supported by reputable investors like Sequoia, Jungle Ventures, Owl Ventures, and Harvard. If you are driven by challenging problems, seek substantial growth opportunities, and thrive in a dynamic setting with ample resources and mentorship, joining Leap's leadership team presents an exciting opportunity for you to make a significant impact. Apply now to become a part of our vibrant and talented team as we continue to shape the future of student mobility and education at Leap!,

Posted 2 days ago

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