Jr Customer Service Representative

Job Description

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists ResponsibilitiesCommunicate with customers via phone, email and chatProvide knowledgeable answers to questions about product, pricing and availabilityWork with internal departments to meet customer's needsData entry in various platforms QualificationsAt least 2 - 4 years' of relevant work experienceExcellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multi-task, organize, and prioritize workShould have worked in Sales in prior roleFreshers please do not apply for the role *Candidates who can speak Gujrati and Marathi will be an added advantage (not mandatory)Candidates from BPO background will be preferred