191 Journey Builder Jobs - Page 3

Department: Marketing Team: Data Marketing Location: New Delhi with hybrid working (2-3 days in the office) Position type: Permanent, Full-Time What The Hiring Manager Says The Data Marketing team sits at the core of customer engagement, blending marketing expertise with data-driven precision. We design and manage automated, multi-step journeys in Salesforce Marketing Cloud, segmenting audiences by region, industry, and behaviour to deliver highly targeted campaigns. Our team builds and maintains GDPR-compliant marketing forms, creates deduplicated campaign lists, and develops triggered sends and onboarding flows that drive engagement. We leverage advanced SQL and Salesforce Sales Cloud to streamline workflows, ensure data accuracy, and automate reporting. By combining automation with actionable insights, we continuously optimise audience targeting, campaign performance, and customer experiences. Mamta Malhotra, Data Marketing Manager About The Team The Data Marketing team has evolved significantly in the past year, moving from reactive support to becoming a strategic enabler across the business. We are working closely with stakeholders across Membership, Events, Marketing, and Sales. Under the Data Marketing Managers leadership, the focus has been on building scalable solutions, automating manual processes, and using data to drive more targeted and impactful marketing. This is an exciting opportunity for someone who wants to be part of a collaborative, forward-thinking team where their ideas and initiative can directly shape how we work and deliver value. About The Role This role plays a vital part in enabling targeted marketing and sales activity through the creation and management of clean, GDPR-compliant data. Build and manage automated, multi-step journeys (Journey Builder, Automation Studio, SQL). Segment audiences by region, industry, and behaviour without manual workarounds. Create and maintain marketing forms (Form Assembly), ensuring accurate data capture and GDPR compliance. Build targeted, deduplicated email lists for campaigns, lead generation, cross-sell, upsell, and abandoned cart/registration activities. Develop triggered sends and onboarding flows to improve engagement and lead nurturing. Write advanced SQL queries for segmentation, A/B testing, deduplication, and performance tracking. Automate campaign reporting (opens, clicks, conversions, regional splits). Maintain and audit data extensions to ensure clean, reliable segmentation. Ensure GDPR compliance by managing opt-outs, tagging data for monitoring, and applying best practices. Share insights and recommendations to optimise targeting and campaign results. About You You are a hands-on data professional with marketing experience. You have deep experience of business-as-usual data requests including data extensions and forms. You may also have some experience of lead generation reporting, subscriber analysis, reporting automation, upselling and cross-selling activities. You have very strong attention to detail and a process-driven approach and passionate about automation. You can demonstrate combining problem solving and multi-tasking skills with the ability to understand, translate and deliver upon marketing data-related requirements requests. You have a track record working with customer and marketing data (ideally in the Salesforce environment) and your technical skills include Salesforce Sales Cloud, Salesforce Marketing Cloud (Email Studio, Automation Studio, Journey Builder), SQL, Excel. Contract type Regular Worker type Employee What We Offer Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish. In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others. To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page. Being You at the GSMA We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We&aposre keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The sucess of the GSMA year on year will continue to be contributed by people from all walks of life. GSMA Values Our values not only drive our culture they shape how we work and interact inside and outside our global organisation. Passionately driven We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact. Insightful leaders We continually develop and engage our expertise, insight and creativity so that were always ready to respond to the changing landscape with authority, agility and nuance. Stronger together We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each others successes and constantly asking how we can help. Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When were at our best we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we arent at our best and the pressure is on we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play. Show more Show less

Looking for a Lead Marketing & Data Cloud Specialist to drive SFMC & Data Cloud operations, design customer journeys, optimize campaigns, ensure compliance, leverage data for personalization, and deliver scalable, data-driven marketing growth.

About The Role Skill required: Marketing Operations - Quality Management Designation: Campaign Management Associate Qualifications: BSc Years of Experience: 1 to 3 years What would you do? The QA Analyst will be responsible for supporting and coordinating all aspects of QA activities of Campaign Process. Will be responsible for the Quality of the overall Campaign build Very good understanding of Adobe implementation and underlying data model. Eye for detail and ability to track and highlight bugs and issues. Ability to identify critical or complex areas in the system and test accordingly Ensure all quality standards are met What are we looking for? Bachelors degree, willing to work across different shifts Minimum 1 year experience in Email/Campaign Management required. Intimate knowledge of Campaign Management Best Practices and trends. Completes quality audits in accordance with current campaign guidelines. Uses designated tools to ensure targets are met and turnaround times are adhered to with defined accuracy standards. applications, responsive websites Experience in testing multiple operating system platforms (Macintosh, Windows, iOS, Android). Experience in testing multiple versions of multiple browsers (Firefox, Chrome, Safari, Internet Explorer). Experience in testing multiple device types (handset, tablet, PC, etc) Knowledge of mobile devices and industry trends Experience with Automated Testing tools a plus Desire to collaborate with others in a team environment Strong analytical knowledge in the marketing space.Accountability for planning and managing test activities Able to work in a highly dynamic environment and able to multi-task. Impeccable time management and communication skills Experience of working on MOS products:particularly Word, PowerPoint, Excel & Outlook. Other email delivery applications:Dream, ExactTarget, Marketo, Eloqua, Responsys Mandatory if they dont have Adobe high proficiency Knowledge of SQL and JS desirable Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BSc

APM Key Roles and Responsibilities: Be able to understand client requirement and suggest possible enhancement in the build approach- act as SFMC senior consultant at the same time be able to execute solutions seamlessly with 100% quality Be accountable for building integrations with internal and external apps on the platform Work closely with data engineering team to build data integrations scalable into and out of the platform Leverage on Salesforce Marketing Cloud tools and scripting language to deliver scalable, responsive, best in class email templates with highly dynamic and personalized content Manage Automations in Salesforce Marketing Cloud to ensure that all schedules are executed correctly and debug any failures Build responsive web cloud pages for use cases such as landing pages, survey forms and campaign products Be responsible for creating a robust testing process prior to releasing new features/scripts and fixing bugs/fine-tuning features continuously Monitor data streams for latency and quality issues Exposure of creating solutions based on campaign requirements Exposure to create email campaigns using content builder in SFMC AMP Scripting for dynamic builds. Advanced knowledge of HTML, CSS, and Media queries to assist in custom coding. Should know about building block-based designs using the content builder Should know building multi-channel journeys in SFMC Should be well versed in creating and updating data extensions Working knowledge of Automation Studio Good knowledge of SQL queries Technial Skills: 5+ years of hands on experience working on Salesforce Marketing cloud Computer engineer and/or hands on experience writing code in HTML, CSS, SQL and Javascript/AMPScript/Similar scripting language for any other Marketing automation platform Extensive knowledge of Marketing Cloud functionalities including AMPscript, Email Studio, Automation Studio, Journey Builder, Cloud Pages, Contact Builder and Content Builder. Experience building applications and innovative email templates on the platform that drive business KPIs Ability to analyze the campaign requirements and suggest the type of DE and logic that needs to be used Needs to understand the database structure to come up with exception handling while amp scripting Fundamentally curious and always tinkering and exploring new tech

APM Key Roles and Responsibilities: Be able to understand client requirement and suggest possible enhancement in the build approach- act as SFMC senior consultant at the same time be able to execute solutions seamlessly with 100% quality Be accountable for building integrations with internal and external apps on the platform Work closely with data engineering team to build data integrations scalable into and out of the platform Leverage on Salesforce Marketing Cloud tools and scripting language to deliver scalable, responsive, best in class email templates with highly dynamic and personalized content Manage Automations in Salesforce Marketing Cloud to ensure that all schedules are executed correctly and debug any failures Build responsive web cloud pages for use cases such as landing pages, survey forms and campaign products Be responsible for creating a robust testing process prior to releasing new features/scripts and fixing bugs/fine-tuning features continuously Monitor data streams for latency and quality issues Exposure of creating solutions based on campaign requirements Exposure to create email campaigns using content builder in SFMC AMP Scripting for dynamic builds. Advanced knowledge of HTML, CSS, and Media queries to assist in custom coding. Should know about building block-based designs using the content builder Should know building multi-channel journeys in SFMC Should be well versed in creating and updating data extensions Working knowledge of Automation Studio Good knowledge of SQL queries Technial Skills: 5+ years of hands on experience working on Salesforce Marketing cloud Computer engineer and/or hands on experience writing code in HTML, CSS, SQL and Javascript/AMPScript/Similar scripting language for any other Marketing automation platform Extensive knowledge of Marketing Cloud functionalities including AMPscript, Email Studio, Automation Studio, Journey Builder, Cloud Pages, Contact Builder and Content Builder. Experience building applications and innovative email templates on the platform that drive business KPIs Ability to analyze the campaign requirements and suggest the type of DE and logic that needs to be used Needs to understand the database structure to come up with exception handling while amp scripting Fundamentally curious and always tinkering and exploring new tech

APM Key Roles and Responsibilities: Be able to understand client requirement and suggest possible enhancement in the build approach- act as SFMC senior consultant at the same time be able to execute solutions seamlessly with 100% quality Be accountable for building integrations with internal and external apps on the platform Work closely with data engineering team to build data integrations scalable into and out of the platform Leverage on Salesforce Marketing Cloud tools and scripting language to deliver scalable, responsive, best in class email templates with highly dynamic and personalized content Manage Automations in Salesforce Marketing Cloud to ensure that all schedules are executed correctly and debug any failures Build responsive web cloud pages for use cases such as landing pages, survey forms and campaign products Be responsible for creating a robust testing process prior to releasing new features/scripts and fixing bugs/fine-tuning features continuously Monitor data streams for latency and quality issues Exposure of creating solutions based on campaign requirements Exposure to create email campaigns using content builder in SFMC AMP Scripting for dynamic builds. Advanced knowledge of HTML, CSS, and Media queries to assist in custom coding. Should know about building block-based designs using the content builder Should know building multi-channel journeys in SFMC Should be well versed in creating and updating data extensions Working knowledge of Automation Studio Good knowledge of SQL queries Technial Skills: 5+ years of hands on experience working on Salesforce Marketing cloud Computer engineer and/or hands on experience writing code in HTML, CSS, SQL and Javascript/AMPScript/Similar scripting language for any other Marketing automation platform Extensive knowledge of Marketing Cloud functionalities including AMPscript, Email Studio, Automation Studio, Journey Builder, Cloud Pages, Contact Builder and Content Builder. Experience building applications and innovative email templates on the platform that drive business KPIs Ability to analyze the campaign requirements and suggest the type of DE and logic that needs to be used Needs to understand the database structure to come up with exception handling while amp scripting Fundamentally curious and always tinkering and exploring new tech

APM Key Roles and Responsibilities: Be able to understand client requirement and suggest possible enhancement in the build approach- act as SFMC senior consultant at the same time be able to execute solutions seamlessly with 100% quality Be accountable for building integrations with internal and external apps on the platform Work closely with data engineering team to build data integrations scalable into and out of the platform Leverage on Salesforce Marketing Cloud tools and scripting language to deliver scalable, responsive, best in class email templates with highly dynamic and personalized content Manage Automations in Salesforce Marketing Cloud to ensure that all schedules are executed correctly and debug any failures Build responsive web cloud pages for use cases such as landing pages, survey forms and campaign products Be responsible for creating a robust testing process prior to releasing new features/scripts and fixing bugs/fine-tuning features continuously Monitor data streams for latency and quality issues Exposure of creating solutions based on campaign requirements Exposure to create email campaigns using content builder in SFMC AMP Scripting for dynamic builds. Advanced knowledge of HTML, CSS, and Media queries to assist in custom coding. Should know about building block-based designs using the content builder Should know building multi-channel journeys in SFMC Should be well versed in creating and updating data extensions Working knowledge of Automation Studio Good knowledge of SQL queries Technial Skills: 5+ years of hands on experience working on Salesforce Marketing cloud Computer engineer and/or hands on experience writing code in HTML, CSS, SQL and Javascript/AMPScript/Similar scripting language for any other Marketing automation platform Extensive knowledge of Marketing Cloud functionalities including AMPscript, Email Studio, Automation Studio, Journey Builder, Cloud Pages, Contact Builder and Content Builder. Experience building applications and innovative email templates on the platform that drive business KPIs Ability to analyze the campaign requirements and suggest the type of DE and logic that needs to be used Needs to understand the database structure to come up with exception handling while amp scripting Fundamentally curious and always tinkering and exploring new tech

APM Key Roles and Responsibilities: Be able to understand client requirement and suggest possible enhancement in the build approach- act as SFMC senior consultant at the same time be able to execute solutions seamlessly with 100% quality Be accountable for building integrations with internal and external apps on the platform Work closely with data engineering team to build data integrations scalable into and out of the platform Leverage on Salesforce Marketing Cloud tools and scripting language to deliver scalable, responsive, best in class email templates with highly dynamic and personalized content Manage Automations in Salesforce Marketing Cloud to ensure that all schedules are executed correctly and debug any failures Build responsive web cloud pages for use cases such as landing pages, survey forms and campaign products Be responsible for creating a robust testing process prior to releasing new features/scripts and fixing bugs/fine-tuning features continuously Monitor data streams for latency and quality issues Exposure of creating solutions based on campaign requirements Exposure to create email campaigns using content builder in SFMC AMP Scripting for dynamic builds. Advanced knowledge of HTML, CSS, and Media queries to assist in custom coding. Should know about building block-based designs using the content builder Should know building multi-channel journeys in SFMC Should be well versed in creating and updating data extensions Working knowledge of Automation Studio Good knowledge of SQL queries Technial Skills: 5+ years of hands on experience working on Salesforce Marketing cloud Computer engineer and/or hands on experience writing code in HTML, CSS, SQL and Javascript/AMPScript/Similar scripting language for any other Marketing automation platform Extensive knowledge of Marketing Cloud functionalities including AMPscript, Email Studio, Automation Studio, Journey Builder, Cloud Pages, Contact Builder and Content Builder. Experience building applications and innovative email templates on the platform that drive business KPIs Ability to analyze the campaign requirements and suggest the type of DE and logic that needs to be used Needs to understand the database structure to come up with exception handling while amp scripting Fundamentally curious and always tinkering and exploring new tech

You will be working as a Salesforce Marketing Cloud Developer with a minimum of 2 years of experience. The role requires candidates with a B.tech, M.tech, MSc.IT, BSc.IT, BCA, MCA, or PGDCA qualification on a full-time basis with a negotiable salary that is best in the industry. As an Associate to Project, you will be responsible for upgrading your knowledge with each release and following best industry practices and standards while providing IT solutions. Additionally, you will need to perform software unit tests before delivering them to users. To excel in this role, you must hold Salesforce Developer, Admin, and Sales or Service Cloud Certifications, along with a Salesforce Advanced Administrator certification. A good understanding of Salesforce governor limits, integration patterns, and strong experience in Salesforce.com application development (Apex, Visualforce, Salesforce Lightning, and Web Services Integration) is required. You should also have a strong grasp of Javascript frameworks (e.g. React JS, Angular JS) and proven experience in Salesforce integration, working with sales, service, and community clouds. Proficiency in Salesforce Application Development, Reporting, and Analytics, as well as experience with Email Studio, Contact Builder, Ad Studio, Automation Studio, Content Builder, and implementations using SalesForce Marketing Cloud and its properties, is essential. You should also be well-versed in Personalization Builder, Journey Builder, Mobile Connect, Ampscript, Custom Preference Centers, SQL, SFMC Rest API, SFMC SOAP API, Javascript, and AJAX. This is a full-time position located in Chandigarh, Gurugram, or Surat.,

As a Salesforce Marketing Cloud Consultant in Sydney with over 9 years of experience, you are expected to have a strong domain knowledge of the Salesforce Marketing Cloud platform. Your responsibilities will include integrating marketing with Sales/Service Cloud and other external data systems for data push/pull, including CRMs, ERPs, eCommerce platforms, Google Analytics, and SMS. You should have a solid understanding of relational data models, SOAP APIs, REST APIs, and integration techniques, along with advanced SQL skills. Your role will involve designing marketing cloud journeys and campaigns based on data dependencies. Proficiency in Email Studio, Journey Builder, and campaign management is essential, including data configuration, audience creation, and utilizing SFMC platform capabilities. You should be adept at Amp Script for email personalization and creating complex cloud pages with Amp Script. A technical background with a history of understanding complex systems is required, along with the ability to work both independently and collaboratively in a team environment. Strong communication skills and team handling capabilities are crucial. Possession of Salesforce Marketing Cloud Consultant certification is mandatory for this role. Your experience in Email Studio, Journey Builder, Automation Studio, Web Studio/Cloud Pages, Amp Script, and Marketing Cloud API's (REST and SOAP) will be valuable. Key responsibilities include enabling and executing marketing automations, testing marketing automations with dynamic content, and designing and optimizing campaigns with strategies like A/B Testing and throttled sending. You will also be responsible for personalizing marketing campaigns, building and executing email campaigns using Content Builder, and leveraging AmpScript for dynamic content. Subscriber and data management tasks, working with Data Extensions, Profile management, and relational data models, are also part of your responsibilities. Additionally, you should be able to design mobile-responsive creatives, create Microsites using ExactTarget, and configure Exact Target Microsite Activity. Knowledge of UI and front-end web technologies like SSJS, HTML, CSS, and Javascript/jQuery will be considered a value addition to your role as a Salesforce Marketing Cloud Consultant.,

You are an experienced SFMC Implementation and Development Lead joining a team in Mumbai. Your main responsibility will be to implement and develop marketing automation solutions for clients using Salesforce Marketing Cloud (SFMC). You will lead the implementation of SFMC solutions, design marketing automation campaigns, collaborate with teams to understand client requirements, and maintain client relationships. It is essential to stay updated with the latest SFMC features and best practices to ensure cutting-edge solutions. To excel in this role, you should have 12-18 years of experience in SFMC implementation and development, a strong knowledge of SFMC tools like Email Studio and Journey Builder, and experience in marketing automation. A graduation degree in a relevant field and excellent communication and project management skills are also required. As an SFMC Implementation and Development Lead, you will have the opportunity to work with a dynamic team, receive professional development and training, a competitive compensation package, and health insurance benefits. Key skills for this role include Campaign Management, Email Studio, Journey Builder, Marketing Automation, Salesforce Marketing Cloud, and SFMC. This is a full-time and permanent position in the ITES/BPO/KPO industry, with functional expertise in ITES/BPO/Customer Service. The job code is GO/JC/793/2025, and the recruiter's name is Priya Srinivasan.,

As a Salesforce Marketing Cloud (SFMC) Campaign Specialist, you will be responsible for implementing omnichannel campaigns in alignment with brand/market agreements. Your primary duties will include designing and executing cross-channel engagement workflows across various platforms such as email, web, webinars, and CLM within Salesforce Marketing Cloud. You will collaborate closely with creative and production teams to ensure the seamless delivery of assets across different channels. Your role will also involve orchestrating engagement-driven campaigns, coordinating with multiple markets to enhance localized campaign tactics, and working with platform teams to request features, data capture, and campaign improvements. Additionally, you will be required to support User Acceptance Testing (UAT) to ensure that workflows meet business requirements. To excel in this position, you should possess proficiency in Salesforce Marketing Cloud tools like Journey Builder, Data Extensions, and AMPscript. A minimum of 5 years of experience in workflow development within SFMC is essential. You should also have expertise in omnichannel campaign orchestration and testing, along with basic knowledge of HTML/CSS; familiarity with JavaScript is considered a bonus. Furthermore, a solid understanding of marketing automation platforms such as Eloqua, Marketo, and Adobe Campaign is required. Desirable qualifications for this role include a deep understanding of CRM data structures and personalization strategies, as well as the ability to optimize workflows and analyze campaign performance. If you are a dynamic individual with a passion for driving engagement through effective campaign strategies, we invite you to apply for this exciting opportunity in Gurugram.,

We are seeking a highly experienced Senior/Lead Marketing Automation Specialist (SFMC) to take charge of Salesforce Marketing Cloud (SFMC) implementations, develop multi-channel campaigns, and create advanced automation strategies for clients in various industries. Collaborating closely with internal teams and global stakeholders, you will be instrumental in defining marketing objectives, designing solutions, and executing high-performing customer journeys. If you possess a strong passion for automation, exceptional technical skills, and a track record of driving marketing success through SFMC, we are excited to connect with you. You must have at least 5 years of hands-on experience in Salesforce Marketing Cloud (SFMC) and demonstrate proficiency in Email Studio, Journey Builder, Automation Studio, Mobile Studio, Content Builder, and Cloud Pages. Previous experience in implementing or migrating SFMC instances is crucial, along with a solid grasp of lead lifecycle, customer journey mapping, and executing multi-channel campaigns. Proficiency in AMPscript, SQL, SSJS, HTML, CSS, JavaScript, jQuery, and JSON is required, as well as familiarity with Salesforce CRM Admin functionalities. Additionally, you should possess deep knowledge of email deliverability, performance analytics, and personalization strategies. Experience with Data Views, Discover Reports, and Einstein Engagement is beneficial. The ability to design scalable data models, collaborate with APIs, and manage third-party integrations is essential. Clear and concise communication skills are important as you will be required to convey technical concepts to non-technical stakeholders effectively. Preferred certifications include SFMC Email Specialist, SFMC Consultant, and Developer. As a Senior/Lead Marketing Automation Specialist, your responsibilities will include leading SFMC implementation projects, overseeing instance setup or migration projects, and managing the process end-to-end. You will be responsible for gathering requirements, leading solution design, and preparing Statements of Work. Building and optimizing email/mobile campaigns and customer journeys using Email Studio, Mobile Studio, Journey Builder, and Automation Studio will be a key aspect of your role. You will also define and implement lead scoring, nurturing, and routing strategies, as well as design reusable templates, scalable assets, and global campaign frameworks. Ensuring quality delivery through testing tools and QA best practices, enhancing campaign performance through A/B testing, segmentation, and analytics, and monitoring instance health are crucial responsibilities. Maintaining data hygiene, compliance, and adhering to deliverability best practices are also part of the role. You will conduct client discovery sessions, platform audits, and develop automation roadmaps, in addition to providing user training, documentation, and platform enablement support. Furthermore, you will actively explore and provide guidance on AI adoption and innovation in SFMC workflows, staying updated on SFMC product updates and MarTech trends. If you are excited about this opportunity and possess the necessary skills and experience, we encourage you to reach out to us. For further details, you can contact us via email at careers@grazitti.com. Address: HSIIDC Technology Park, Plot No 19, Sector 22, 134104, Panchkula, Haryana, India.,

You are a highly skilled Salesforce Marketing Cloud Technical Lead with 7-9 years of direct experience in Salesforce Marketing Cloud. Your main responsibility will be to provide implementation services within the Salesforce Marketing Cloud platform. You will need to demonstrate a solid technical understanding of Salesforce Marketing Cloud standard methodologies and functionality, including Email studio, Mobile Studio, Automation studio, Journey Builder, Interaction Studio, Ad Studio, and Audience Builder. You will lead client workshops to facilitate best practice solutions and designs for marketing automation email/mobile journeys using various tools and advise on optimization. Proficiency in AMPscript, SSJS, XML, and other web development languages like HTML5, CSS3, and JavaScript is essential. Experience in web development design languages, scripting tools, and protocols such as HTTP, CSS, XSLT, AJAX, and JQuery is required. You will be responsible for coaching and guiding team members in the execution of complex Journey set up and development, SMS campaigns, mobile app notifications, data model development, and SFMC APIs. You should be comfortable working independently with little or no supervision while maintaining a high level of efficiency within a distributed remote and global organization. Key Requirements: - Strong relationship-building skills with the ability to influence across technology teams and collaborate effectively with senior executives - Experience with Agile delivery methods - Omnichannel marketing integrations such as Social, SMS messages, and Chat - Expertise in real-time marketing, Streaming APIs, REST, SOAP, and BULK - Proficiency in Automation Studio, Ampscript, Database integration, Database management, custom dev journey components - Demonstrable aptitude in SQL or AMPScript - Demonstrable aptitude in HTML, CSS, and JavaScript - Expertise in Content Builder, Journey Builder, and Automation Studio - Expertise in Salesforce CRM reporting & analytics - Experience with mobile app SDKs and API integrations - Familiarity with HTML, XML, CSS, and JavaScript - Familiarity with security standards such as TLS, SSL, data encryption - Experience with REST/SOAP API integrations - Experience with at least one Customer Data Platform (Salesforce CDP, Adobe Experience Platform, Segment, etc.) - Bachelor's degree in information technology management or related discipline - Must be a Certified Salesforce Marketing Cloud Consultant, Developer, and System Administrator.,

Summary Provide analytics support to Novartis brands for SFMC Quality analytics Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics. Support GBS -GCO business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories . To be an integral part of a comprehensive design team responsible for designing promotional marketing materials. About The Role Location Hyderabad Hybrid About The Role: The Execution QA comprehensively reviews rendering quality, Metadata, Content Matrices accuracy with the email build, Subscriber segmentation, Journey configurations, and deployment accuracies. Calls out and communicates all inconsistencies to Campaign Managers and Deployment teams. Key Responsibilities: Collaborate with the customer to understand key campaign parameters such as subscriber audience, program frequency, degree of personalization, and overall creative approach. Develop appropriate, campaigns execution-specific testing approaches. Perform Segmentation and Deployment QA. Review the overall email build, and deployment processes to ensure optimal quality. Oversee subscriber data import and segmentation for dynamic content and personalization. Configure deployment settings, including subject lines, audience selection, and scheduling settings. Ensure continuous updating of QA documentation, automated tools, and other resources Essential Requirements: Overall, 3+ years of hands-on experience in Quality Assurance (QA), especially within SFMC Campaigns with Email Specialist certification required. Strong understanding in segmentation, Data Extensions configuration, AMPscript, and modules like Automation Studio, Journey Builder, Contact Builder, SMS, and Web Studio with HTML, CSS, JavaScript. Proficiency in testing tools such as Litmus or Email on Acid for email rendering. Good knowledge of SQL or other query languages for data validation and segmentation. Strong problem-solving and analytical skills. Excellent communication and collaboration skills. Ability to work under tight deadlines and manage multiple projects simultaneously. Familiarity with GDPR and other data protection regulations. Proficiency in marketing automation tools and analytics platforms. Understanding the complexity of integrated working in a matrix and geographically dispersed environment. Good understanding of the pharmaceutical commercial data landscape and commercial processes. Familiarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is an added advantage BTech / Masters in Technology or Masters in Business Administration. Commitment To Diversity And Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. Accessibility And Accommodation: Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [HIDDEN TEXT] and let us know the nature of your request and your contact information. Please include the job requisition number in your message Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways well help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards Show more Show less

As a Software Engineer specializing in Salesforce Marketing Cloud and Interaction Studio, you will be entrusted with the responsibility of steering and executing the technical strategy and deployment of Salesforce solutions to bolster the marketing endeavors of our organization. Your role will encompass guiding the team, delivering technical solutions, and nurturing a group of skilled Salesforce engineers with a focus on Marketing Cloud. Your expertise will be crucial in utilizing various components of Marketing Cloud such as Email Studio, Automation Studio, Mobile Studio, Contact Builder, Mobile Push, Interaction Studio, and Journey Builder. With a minimum of 5 years of experience in customizing Salesforce Marketing Cloud, you will demonstrate proficiency in AmpScript, Service Side JavaScript (SSJS), Cloudpage, and SQL. Your responsibilities will also include configuration of Marketing Cloud, configuring Marketing Cloud Connectors, installing packages, implementing API integrations, and possessing a comprehensive understanding of SOAP and REST calls within Marketing Cloud APIs. You will showcase your proficiency in Customer Data Platforms (CDP), Interaction Studio, Journey Builder, Automation Studio, Email Studio, and Mobile Studio. Furthermore, you will exhibit your capability in establishing and managing data structures, data extensions, and automations within Salesforce Marketing Cloud. To excel in this role, you should have a minimum of 4 years of experience in designing and implementing fault-tolerant and highly available Marketing Cloud APIs, REST, SOAP, and Platform Events (Pub/Sub). Proficiency in Apex, JavaScript, Lightning components, Aura Components, and Lightning Web Components is essential. Your expertise should also include Contact Builder, data extension, data synchronization, sitemap, content block, and Marketing Cloud data modeling and architecture. Having certifications such as Salesforce Marketing Cloud Developer, Consultant, or Salesforce Application Architect will be advantageous. Proficiency in SQL and experience in database scripting using DDL or DML are also required. Familiarity with various marketing automation platforms like Adobe Campaign, Adobe Journey Optimizer, Salesforce Marketing Cloud, Braze, Marketo, or similar platforms will be beneficial. Additionally, a minimum of 3 years of experience in Agile scrum software development processes is preferred for this role.,

Job Title: Salesforce Marketing Cloud Specialist (with MCP) Experience 6+ Years Duration of Contract 3-4 months Shift-IST/Overlap US Location Remote Job Description: We are looking for a skilled Salesforce Marketing Cloud (SFMC) professional with hands-on experience in Marketing Cloud Personalization (MCP, formerly Interaction Studio). The role involves creating and managing personalized, cross-channel marketing campaigns, leveraging automation, data extensions, journeys, and real-time personalization strategies. Key Skills: Salesforce Marketing Cloud (Email Studio, Journey Builder, Automation Studio) Marketing Cloud Personalization (MCP/Interaction Studio) AMPscript, HTML/CSS, SQL Customer segmentation and personalization Data integration and reporting Show more Show less

PAN India Immediate joiners Salesforce Marketing Cloud Developer: The individual should have 6-8 years of experience in the Salesforce Marketing Cloud (SFMC) Platform. Implementation experience in the Salesforce Marketing Cloud with Email Studio, Journey Builder, Content Builder, Analytics Builder and Audience Builder. Design and develop business solutions on the Salesforce Marketing Cloud Platform based on the Business needs/requirements. Should be proficient in AMPScript. Experience in JavaScript, HTML, CSS, etc. Should possess experience in SFMC Data Integrations: Cloud Connector, Data Extensions, Integration(s) with External Applications/ Systems via APIs. Salesforce Marketing Cloud Administrator and/or Salesforce Marketing Cloud Developer Certification is must. Salesforce Marketing Cloud Email Specialist Certification is preferred. Responsibilities: Salesforce Marketing Cloud implementation, configuration, data migration, and working with other Applications/Systems and applicable Connectors. Participate in the Requirements Gathering and Solution Design. Design and develop automated Email Journeys using Email Studio, Journey Builder, Content Builder, Analytics Builder and Audience Builder based on the Customer requirements and suggest options on the possible optimization. Experience in Analysis and Reporting the Email Activities using the Email Studio Reports and Journey Builder. Design and build Integrations between Marketing Cloud and other third party Applications/Systems or Data Sources. Conduct End User Training/Train-the-Trainer and proactively encourage Salesforce Marketing Cloud User Adoption. Experience in delivering Marketing Automation Projects in an Agile environment and be able to cater to the deadlines. Show more Show less

As a Marketing CRM Automation and Salesforce Marketing Cloud Expert at The Knot Worldwide, you will play a crucial role in developing and implementing dynamic customer journeys, campaigns, and top-notch automation strategies across various CRM touchpoints such as email, push notifications, SMS, and in-app messaging for multiple brands, including The Knot and Wedding Wire. You will work hands-on with the Salesforce Marketing Cloud platform, showcasing your technical expertise in modifying HTML email code, creating email templates, push notifications, SMS messages, and in-app modals, as well as segmenting data using SQL and setting up tracking mechanisms for accurate attribution. Your role will involve collaborating with a creative team to design personalized and automated journeys that enhance the wedding planning experience for our couples. Your responsibilities will include building and overseeing engaging customer journeys, email campaigns, push notifications, SMS campaigns, and in-app automations utilizing tools like Journey Builder, Automation Studio, Email Studio, Data Extensions, Query Segmentation, and AMPScript for personalization. You will conduct A/B testing on complex personalized CRM programs and journeys, analyze customer data from various sources to create targeted segmentation and effective campaign strategies, and work closely with CRM campaign strategy managers to develop data-driven campaigns. Moreover, you will leverage your expertise in Salesforce Marketing Cloud to support campaigns across different business units, stay updated on the latest trends in Salesforce Marketing Cloud and SMS technology, and provide insights on enhancing internal processes. The ideal candidate for this role will be a Salesforce Marketing Cloud expert with proficiency in Journey Builder, Automation Studio, SQL, AMPScript, HTML/CSS, and Email Studio. Additional experience with tools like Power BI, Alteryx, ERP, CRM systems, and data warehouses will be advantageous. You should possess a strong background in business intelligence, marketing analytics, and ecommerce analytics, with a focus on applying analytics in digital commerce or marketing. Successful candidates will have a proven track record of managing large-scale projects and a minimum of 8 years of experience in CRM marketing automation and campaign execution. A minimum of 3-5 years of expertise in Salesforce Marketing Cloud, particularly in Journey Builder, Automation Studio, SQL, AMPScript, HTML, SCSS, and Email Studio, is required. Strong communication skills, a collaborative mindset, the ability to work in a fast-paced environment, and fluency in English are essential for this role.,

You are a highly skilled and experienced Certified Salesforce Marketing Cloud Lead Consultant with 7-13 years of experience. Your primary responsibility will be to lead and drive Salesforce Marketing Cloud initiatives, utilizing your deep expertise in customer journey orchestration, data management, and campaign execution. In this role, you will need strong technical proficiency, leadership skills, and strategic thinking to enhance customer engagement and optimize marketing automation strategies. Your key responsibilities will include leading end-to-end Salesforce Marketing Cloud implementations, collaborating with stakeholders to understand and translate business requirements into technical solutions, and developing, executing, and optimizing multi-channel marketing campaigns using various tools like Email Studio, Journey Builder, Automation Studio, Mobile Studio, and Social Studio. Additionally, you will implement and manage Marketing Cloud Connect to integrate Salesforce Marketing Cloud with Salesforce CRM, utilize SQL, AMPscript, and REST/SOAP APIs for personalized marketing campaigns, define segmentation strategies, develop reports and dashboards for measuring campaign success, provide training to marketing and technical teams, ensure data security and compliance, and troubleshoot technical issues related to Salesforce Marketing Cloud. To qualify for this role, you must possess a Salesforce Marketing Cloud Consultant Certification, have a minimum of 6 years of hands-on experience in Salesforce Marketing Cloud implementation and consulting, and be well-versed in Marketing Cloud Studios, Journey Builder, Automation Studio, Data Extensions, and Segmentation. Proficiency in SQL, AMPscript, HTML, JavaScript, API integrations, marketing automation, personalization, and customer lifecycle strategies are also required. Additionally, you should have excellent communication, presentation, and stakeholder management skills, along with the ability to manage multiple projects effectively. Preferred qualifications include additional Salesforce certifications, experience with tools like Datorama, Interaction Studio, and Einstein AI, as well as prior experience in leadership or team management roles. As a part of the benefits package, you can expect a competitive salary, performance incentives, health and wellness benefits, and opportunities for professional development and certification reimbursement. If you are a passionate and certified Salesforce Marketing Cloud professional seeking to lead innovative marketing automation initiatives, we encourage you to apply for this role.,

As a Marketing Cloud Automation Lead with 12-15 years of experience in Salesforce Marketing Cloud (SFMC), you will be responsible for leading the design, development, and execution of integrated marketing automation campaigns across multiple channels. Your role will involve managing complex Marketing Cloud projects to ensure timely delivery and successful implementation. You will develop and maintain sophisticated email marketing programs, including segmentation, personalization, A/B testing, and automation. Additionally, you will manage and optimize mobile marketing campaigns, including SMS, MMS, and push notifications. Your expertise will be crucial in integrating marketing automation with other Salesforce products such as Sales Cloud and Service Cloud. You will be expected to analyze campaign performance data to identify trends, measure ROI, and provide data-driven recommendations for optimization. Collaboration with cross-functional teams, including marketing, sales, and product teams, will be essential to ensure alignment and achieve business objectives. As a Salesforce Marketing Cloud Platform Expert, you should have experience in several end-to-end SFMC implementations and possess thorough knowledge of all core Marketing Cloud products, including Email Studio, Journey Builder, Mobile Studio, Social Studio, Advertising Studio, Content Builder, Interaction Studio, and Data Studio. Your proficiency in advanced features like predictive modeling, AI-powered personalization, and complex journey orchestration will be valuable. Your strong understanding of integrating Marketing Cloud with other Salesforce products and external systems, platform administration, scripting & coding abilities, API integration skills, data manipulation expertise, digital marketing strategy understanding, business acumen, and customer-centric approach will be critical to your success in this role. Your ability to make data-driven decisions, analyze data, and report campaign performance will be essential. Moreover, your soft skills, including leadership, excellent communication, stakeholder management, and project management abilities, will play a key role in leading and mentoring junior team members on Salesforce Marketing Cloud best practices. Your hands-on experience with Email Studio, Journey Builder, and Automation Studio will be required to create, test, deploy email campaigns, design and manage customer journeys, and build and manage automated workflows effectively. In summary, as a Marketing Cloud Automation Lead, your role will involve leading the development and execution of integrated marketing automation campaigns, managing complex Marketing Cloud projects, integrating marketing automation with other Salesforce products, analyzing campaign performance data, collaborating with cross-functional teams, and staying up-to-date on the latest Salesforce Marketing Cloud features and best practices. Your expertise in Salesforce Marketing Cloud Platform, including end-to-end implementations, core products, advanced features, integrations, platform administration, scripting & coding, API integration, data manipulation, digital marketing strategy, business acumen, and customer-centricity, will be crucial to achieving successful marketing outcomes.,

Why This Role Matters Youll be at the center of transforming WhatsApp into a high-performance marketing channel for global brands. This role blends technical mastery with strategic coordination. If you thrive on automation, data, and dynamic conversations (literally), this is where your expertise makes impact. The Impact Youll Drive Own WhatsApp campaign execution using Salesforce Marketing Cloud, ensuring Meta compliance and audience-level personalization at scale. Be the campaign lead across global and regional teamsgathering briefs, aligning on timelines, and updating stakeholders at every stage. Leverage SFMCs tools to monitor performance, derive insights, and optimize journeys for higher engagement. Work confidently in Automation Studio, using SQL and managing Data Extensions with a deep understanding of the Contact Model. Ensure smooth documentation of campaign requirements, test links, dependencies, and approvals. Stay compliant with platform policiesespecially Meta/WhatsApp regulations and privacy standards. The Skills That Seal the Deal 3.9–5 years of experience in SFMC campaign management Working knowledge of GenAI tools to enhance campaign workflows, personalize content, and improve operational efficiency Hands-on experience executing WhatsApp campaigns, especially in regulated industries Strong command over SFMC features including Journey Builder, Data Extensions, and Automation Studio Background in CRM or marketing automation for large-scale brands (BFSI, automotive, telecom, or e-commerce preferred) Effective communication and stakeholder management across geographies A sharp eye for performance metrics and optimization strategies

We are looking for a Campaign Specialist in Salesforce Marketing Cloud to join our team and drive strategic marketing initiatives using the Salesforce Marketing Cloud platform. Your role will involve leveraging marketing automation tools, data integration, and customer journey design to enhance engagement, optimize campaigns, and promote business growth. You will be responsible for executing campaigns across various channels such as email, SMS, mobile, advertising, and more within the Marketing Cloud environment. As a Campaign Specialist, your responsibilities will include designing and implementing multi-channel campaigns, utilizing Journey Builder for personalized customer journeys, managing customer data for precise targeting, monitoring campaign performance with Analytics Builder, integrating systems for cohesive data flow, creating dynamic marketing assets with Content Builder, conducting A/B testing for optimization, compiling comprehensive reports for insights, and ensuring regulatory compliance with legal requirements and industry standards. To excel in this role, you must have expertise in Salesforce Marketing Cloud tools such as Email Studio, Journey Builder, and Analytics Builder, along with a solid understanding of digital marketing strategies and data management practices. Strong analytical skills, effective communication, collaboration abilities, and familiarity with HTML, CSS, and JavaScript are preferred. Knowledge of GDPR, CAN-SPAM, and other regulatory frameworks will be advantageous. If you are a detail-oriented individual with a passion for driving impactful marketing campaigns and ensuring regulatory compliance, we invite you to join our team as a Campaign Specialist in Salesforce Marketing Cloud.,

At Medtronic, you can embark on a fulfilling career journey of discovery and innovation, all while contributing to promoting healthcare access and equity for everyone. As a valued member of our team, you will play a crucial role in fostering a more connected and compassionate world. As a highly skilled and experienced Salesforce Marketing Cloud Principal Backend Developer, you will have the opportunity to make a significant impact. You will collaborate with the organization and team members to enhance our digital advertising results, digital experience engagements, and lead conversions across various channels. Your responsibilities will include: - Implementing and customizing Sales Cloud and Marketing Cloud with proven expertise. - Demonstrating a strong understanding of Salesforce architecture, best practices, and development methodologies. - Designing and implementing Marketing Cloud solutions such as Email Studio, Journey Builder, Automation Studio, and Contact Builder. - Developing and executing marketing campaigns, including email marketing, customer journeys, and audience segmentation. - Integrating Marketing Cloud with Sales Cloud and other marketing tools for streamlined marketing efforts. - Providing technical support and troubleshooting assistance to end-users. - Collaborating with solution architects on functional and technical design specifications and offering subject matter expertise to the Business and developers. - Demonstrating proficiency in HTML, CSS, Amp script, and experience in SFMC Rest/Soap APIs. - Ensuring all marketing activities comply with data privacy regulations and industry best practices. - Staying updated on the latest SFMC features, trends, and best practices to continuously enhance marketing capabilities. - Developing emails with multi-device and light-dark mode compatibility in mind. - Journey and API Solutioning and Setup. Required Knowledge and Experience: - A degree with a minimum of 7 years of relevant experience. - Salesforce Marketing Cloud Email Specialist, Administrator, Consultant, and Developer certifications. This position offers a competitive salary and flexible benefits package. Medtronic is committed to providing a supportive environment that recognizes and rewards the contributions of its employees. We offer a wide range of benefits, resources, and competitive compensation plans to support you at every stage of your career and life. Join us at Medtronic, where we lead global healthcare technology and tackle the most challenging health problems facing humanity with innovative solutions. Our mission is to alleviate pain, restore health, and extend life, bringing together a global team of over 90,000 passionate individuals. At Medtronic, we are engineers at heart, working together to create real solutions for real people. From the R&D lab to the factory floor and the conference room, we embrace experimentation, creativity, improvement, and problem-solving. With our diverse talents and bold ideas, we engineer the extraordinary. To learn more about our business, mission, and commitment to diversity, visit our website.,

FLAME University is a pioneer in liberal education, dedicated to fostering intellectual growth and professional success through a variety of programs. As we continue to transform education, we are currently looking for a talented Salesforce Marketing Cloud and Datorama Specialist to join our innovative digital media team. Your primary responsibilities will include leading analysis and management efforts to uncover trends and insights within lead data, allowing for targeted campaign opportunities. You will be responsible for maintaining the lead database in Salesforce Marketing Cloud and Sales Cloud, ensuring data accuracy and consistency. In terms of campaign execution, you will design, develop, and implement email marketing campaigns using Salesforce Marketing Cloud. By incorporating A/B testing, audience segmentation, and personalization, you will strive to enhance campaign performance metrics such as email deliverability and click-through rates. Furthermore, you will collaborate with the Salesforce Sales Cloud team to facilitate seamless data integration across platforms. Through the use of Datorama, you will generate comprehensive reports to evaluate marketing effectiveness, track campaign performance, lead conversion, and ROI metrics. Your role will also involve working closely with admissions and marketing teams to align email campaigns with broader marketing objectives. Additionally, you will support lead nurturing and engagement strategies through automation and workflows. To excel in this position, you must maintain a high level of technical proficiency in Salesforce Marketing Cloud tools such as Journey Builder, Email Studio, and Audience Builder. Leveraging Datorama for marketing intelligence, including advanced analytics and custom reporting, will also be essential. Ideally, you should hold a Bachelor's degree in Computer Science, Information Technology, or a related field, along with 2-7 years of experience in Salesforce Marketing Cloud, Sales Cloud, and Datorama. Proficiency in email marketing best practices, strong analytical skills, and effective communication abilities are key qualifications for this role. If you are passionate about leveraging technology to enhance campaign effectiveness and are committed to driving impactful marketing initiatives, we encourage you to apply for this exciting opportunity at FLAME University.,