1520 Journalism Jobs - Page 5

Roles & Responsibilities [IT HelpDesk Call-Coordinator] User Call Management: Handle incoming user calls for IT issues and assign them to the appropriate IT Helpdesk/Servicedesk executive. IT Ticketing System Expertise: Possess a strong understanding of IT ticketing solutions to effectively manage and track user issues. Experience on Jira Ticketing tool would be helpful. Communication Skills : Excellent oral and written communication skills to interact effectively with users over email and call. Ticket Review and Feedback: Regularly review tickets logged by the IT Executive team and provide constructive feedback to the KCO team. User Feedback Collection : Follow up with users to gather feedback on resolved issues and ensure their satisfaction. Pending Requests: Monitor and review user requests received via email and phone, and share a summary of pending requests with the KCO team by the end of the day. Report: Prepare and share daily, weekly, and monthly call ticket reports in collaboration with the KCO team and engineers. Team Activity Monitoring: Monitor IT Executives calls, emails, lunch breaks, and office timings, and report findings to the KCO team. Asset Management Support: Assist the KCO team with asset management tasks such as asset tagging, physical asset verification, and maintaining asset records. Access Control Record Maintenance: Maintain an updated register of individuals accessing the server and hub room for security and audit purposes. Escalation Management: Identify and escalate unresolved or critical issues to the KCO IT Team for timely resolution. Knowledge Base Maintenance: Collaborate with the IT team to update and maintain a knowledge base of common issues and solutions to improve efficiency. Training & Development: Provide feedback on training requirements for IT Executives based on performance and recurring issues. Compliance Adherence: Ensure that all processes adhere to Fim policies, standards, and IT compliance requirements.

Create, design, prepare and deliver legal and/or tax forms and information for use in various media platforms. About the Role: Designs tax and/or legal forms that comply with specifications and established forms guidelines. Develop dimensioned objects, scenarios, functions and scripts. Identify and resolve issues and errors and provide recommendations on enhancements. About You: Test own work. May provide input on improvement of processes and procedures to drive quality and efficiency. Maintains the integrity and completeness of work product. Identifies and resolves problems and initiates escalation of more complex issues. #LI-GS1 What s in it For You? Hybrid Work Model: We ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on thomsonreuters.com.

BPO Hiring For Health Domain Voice Process 6.5 LPA Gurugram Only Graduates. NO BE/Btech/Ug's Minimum 1 Year Experience With International Bpo Voice Process Must 5 Day Cabs Both Side Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Manage brand sales and marketing campaigns. Lead and groom a team of 15-20 associates to ensure marketing goals are met. Oversee client relations and team performance. WhatsApp your resume 9257361392 Required Candidate profile -Effective communication and Interpersonal Skillset -Hardworking and Dynamic -Willingness to Learn and Develop -Graduate or Postgraduate in any stream -Freshers -Immediate Starters -Only JAIPUR

As a passionate and proactive Technical/Business Journalist, you will be responsible for covering technology, SaaS, startups, and internet culture. Your role will involve managing publications, writing insightful stories, co-hosting events, engaging with thought leaders, and ensuring editorial standards are met across digital platforms. This position requires active collaboration, event participation, and ownership of content strategy. Your responsibilities will include: - Writing, editing, and publishing compelling news stories, features, interviews, and analytical pieces. - Maintaining and managing digital magazine content and editorial calendars. - Conducting and scheduling interviews with founders, leaders, and stakeholders. - Developing Siam-focused stories and narratives aligned with the brand voice. Additionally, you will be expected to: - Host and manage event-related content strategies. - Coordinate with speakers and industry leaders for event participation. - Finalize event venues, manage logistics, and ensure smooth execution. - Maintain relationships with founders and stakeholders in the tech community. In terms of digital and audience engagement, you will: - Manage and organize digital assets for content creation. - Strategize and implement audience engagement activities through public and digital reach-outs. - Track and report on emerging tech and startup trends. Key Requirements: - Bachelor's degree in Journalism, Communications, English, or a relevant field. - 3 years of experience in tech/startup journalism or related fields. - Excellent command of written English, grammar, and story structure. - Strong research capabilities and fact-checking discipline. - Ability to meet deadlines and handle multiple ongoing projects. - Familiarity with the startup ecosystem and passion for technology. - Organized, self-driven, and detail-oriented. - A flair for storytelling and a nose for what's newsworthy.,

As an Artificial Intelligence buddy, you will be a part of i-bot from Augray, a company dedicated to accompanying individuals on their wellness journey. Augray, an XR-based solutions company, focuses on creating unique customer experience products to make health and wellness accessible for all. In this role, you will design effective and innovative conversational experiences using user-centric design methodologies. Your responsibilities will include reviewing the current state of chatbot copy and conversational patterns, collaborating with cross-functional teams to design and implement intents, researching and analyzing intents and customer journeys, and creating bot design documents such as personas, example dialogs, conversation flow diagrams, and error handling patterns. Additionally, you will define the intent portfolio for natural language understanding and its alignment with conversation designs. To be successful in this role, you should possess a Master's Degree in Psychology, linguistics, journalism, human-computer interaction, human factors, or equivalent field. A background in Counseling Psychology is advantageous, along with a strong analytical mindset. Being deadline and goal-oriented, a team player, and having a portfolio of relevant work are essential requirements. Ideally, you should have 0-2+ years of experience in conversation design, service design, interaction design, or UX design, as well as proficiency in creating workflows, storyboards, user flows, and prototypes. Excellent written and verbal communication skills, along with presentation abilities, are necessary. While not mandatory, a basic understanding of training NLU/NLP models would be beneficial. If you are looking to make a meaningful contribution to the field of conversational design and wellness technology, this role offers an exciting opportunity to grow and innovate. Join our team in Chennai, Tamil Nadu, India, and be a part of creating impactful AI-driven solutions for health and wellness. Apply to: careers@augray.com,

The Head of PR must possess a Master's degree in Business Administration, Marketing, Law, Journalism, International Relations, or Public Relations. You should be young, energetic, smart, and dynamic, with excellent communication skills and expertise in English. As the Head of Public Relations, you will lead outward PR strategies and plans to promote key initiatives and enhance the university's image and reputation. The location for this position is Barasat, and the remuneration will be as per industry standards.,

As a member of the Republic Digital Video Team, you will play a crucial role in delivering engaging and informative content across various digital platforms. Your passion for current affairs, breaking news, and storytelling will drive you to create compelling video formats that resonate with our audience. You will be responsible for tracking and responding to real-time breaking developments, transforming them into captivating short-format breaking videos, as well as long-form explainers and originals. Your ability to script and visualize news videos for different formats, including anchor-led, footage-led, byte-driven, and voiceover-driven, will be essential in delivering high-impact content. Collaboration is key in our team, and you will work closely with editors, graphic teams, and motion designers to ensure the seamless delivery of videos on Republic Digital platforms. Your role will also involve deep research for podcast and interview formats, as well as contributing to live coverage and newsroom coordination when required. To excel in this role, you must possess a news-first mindset, be adept at handling tight deadlines and breaking scenarios, and have a strong editorial understanding of politics, governance, geopolitics, and human interest stories. Proficiency in video scripting, basic editing workflows, and digital publishing tools such as YouTube Studio and CMS will be beneficial. If you have a strong academic background and at least 15 years of experience in a newsroom or relevant current affairs environment, we encourage you to apply. However, freshers with exceptional academic credentials and content portfolios are also welcome to join our team. Additionally, having working knowledge of tools like Premiere Pro, Canva, or After Effects, prior experience in a digital newsroom or social video production setup, and an existing content portfolio will be considered a bonus. Join us at Republic and be part of a dynamic team that goes beyond the headlines to provide context, depth, and creativity in digital storytelling.,

As a Desk Journalist at EFY Group, you will be responsible for creating remarkable content for online properties to attract the target audience and contribute to audience growth. Your primary goal will be to increase audience engagement through compelling news reporting and business journalism. One of the key challenges you will face in this role is the ability to identify and develop the right stories that resonate with the audience. You will need to curate relevant news across various industries, ensuring that the content is error-free, engaging, and tailored to the interests of the readers. Additionally, you will be tasked with writing and rewriting business and technology-related articles, including press releases. The ideal candidate for this position should have a solid understanding of journalism and business journalism, with a passion for writing on these subjects. While familiarity with the technology and electronics industry is preferred, it is not mandatory. Strong communication skills, both written and verbal, are essential, along with a willingness to engage with industry contacts and learn continuously. You should be adept at multitasking, thrive under pressure, and possess a keen eye for news and storytelling. If you are someone who loves journalism, excels in news reporting, has a knack for content writing, and is eager to explore technology and business-related topics, then this role might be the perfect fit for you. To apply for this position, please send your resume to efyhro@efy.in and explain why you believe you are the ideal candidate for this role.,

As a Reporter, you will be responsible for conducting ground reporting in the Hindi Belt region. Your primary role will involve investigating and covering news stories of significance in the area, ensuring accurate and timely reporting. You will need to have a keen eye for detail and a passion for serious journalism to uncover and present stories that matter to the public. The ideal candidate should possess strong communication skills in Hindi, both written and verbal. You should be able to work independently, have a deep understanding of the local dynamics, and be able to build a network of sources for gathering news. Previous experience in journalism or reporting will be preferred. If you are enthusiastic about reporting on issues that impact society and have a desire to make a difference through your work, we encourage you to apply for this position. Please send your resume and samples of your work to the provided email address: theedgeoriginals@gmail.com #GroundReporting #JournalismJobs #HindiBelt #SeriousJournalism #ReporterHiring #StoriesThatMatter,

The Newswala Network, associated with Ek Mediawala OPC Pvt Ltd, is a publishing company based in Roorkee, India. We provide news and information through multiple platforms including online and social media. Our objective is to deliver accurate and timely news to our audience. Visit us at our website and follow us on our social media channels to know more about our work. This is a full-time on-site role for a News Reporter located in Roorkee. As a News Reporter, you will be responsible for gathering and reporting on relevant news stories, writing news articles, and preparing press releases. Your day-to-day tasks will include attending press conferences, conducting interviews, and covering events to deliver timely and accurate news to our audience. To excel in this role, you should have skills in Reporting and Journalism, proficiency in News Writing and Writing, experience in creating Press Releases, strong communication and interpersonal skills, and the ability to work independently and meet deadlines. A Bachelor's degree in Journalism, Communications, or a related field is required. Previous experience in a news reporting role is a plus.,

Are you passionate about journalism and the legal world Do you keep up with social and political developments and have a nose for compelling stories LiveLaw is inviting applications for the post of Legal News Anchor! We are looking for someone with a strong interest in journalism, law, current affairs (not GK) with a strong reading habit, socio-political awareness, and excellent writing, communication, and presentation skills. A law degree would be an added advantage. Prior experience in reporting, legal research, or digital media is a plus. You must have a deep faith in constitutional democracy and the ideals of the Constitution. As a Legal News Anchor at LiveLaw, your responsibilities will include reporting on developments in courts, tribunals, and legal policy, covering hearings, judgments, and legal news from across India, engaging with legal professionals, attending events, and generating meaningful legal content. Join LiveLaw and be part of a dynamic, fast-paced media organization that leads in fact-based, non-sensational legal journalism in India. At LiveLaw, we believe in journalism that informs, empowers, and drives public discourse on law and justice. Salary: 30K to 50K Per Month To apply, please send your CV, a brief Statement of Purpose explaining why you wish to join LiveLaw, and a 23-minute video of yourself speaking on any recent socio-legal issue (It could be a case, judgment, policy debate, or legal controversy). We are looking for clarity, engaging style, confidence, and content in your video. Send your application to careers@livelaw.in.,

The Assistant Manager of Regional Media Relations for RoK at Kannada Media will be responsible for creating and distributing press releases, nurturing media relationships, and implementing strategic communication plans. In addition, this role will involve overseeing corporate communications and public relations activities aimed at bolstering and safeguarding the organization's image. The ideal candidate should possess experience in drafting and disseminating press releases, along with a proven track record of managing media relationships effectively. Proficiency in strategic communications, corporate communications, and public relations is crucial for success in this role. Exceptional written and verbal communication skills are a must, as well as the ability to thrive in a dynamic work environment. A Bachelor's degree in Communications, Public Relations, Journalism, or a related field is required for this position. Prior experience in the media industry would be advantageous. If you are a proactive and detail-oriented professional with a passion for media relations and strategic communications, we encourage you to apply for this exciting opportunity.,

As a Digital Marketing Intern at our Ahmedabad location, you will play a crucial role in supporting marketing and business development initiatives. Your responsibilities will include assisting in the planning and execution of marketing strategies, creating engaging content for various digital platforms, ensuring consistent brand messaging, conducting industry research, managing content schedules, and supporting SEO efforts. To excel in this role, you should hold a Bachelor's degree in Marketing, Communications, Journalism, or a related field. Strong written and verbal communication skills are essential, along with a keen interest in content creation and digital marketing. Proficiency in social media platforms and content tools such as Canva, Google Docs, and WordPress will be beneficial. Additionally, your creative thinking abilities and eagerness to learn and collaborate within a team environment will be key to your success. If you are a dynamic and motivated individual looking to kickstart your career in digital marketing and contribute to content-driven campaigns, this internship opportunity is perfect for you. Join us and be part of our efforts to enhance brand visibility across digital channels.,

Company: Leeford Healthcare Ltd. https://www.leefordonline.in/ https://www.leeford.in/ https://www.linkedin.com/company/1464125/admin/dashboard/ Skills: Candidate should be from Jounalism & Mass Communication background. Must have good communication skills. Should be open to work in Digital Marketing for D2C brands.

Roles & Responsibilities: Research and analyze topics to create informative and engaging content, including FAQs tailored to audience needs. Write high-quality content for blogs, articles, social media, and marketing materials that aligns with the brand voice. Optimize content for SEO by integrating relevant keywords and following best practices for search engine visibility. Collaborate with the marketing and design teams to brainstorm creative concepts and support content campaigns. Craft clear, concise, and audience-specific copy for different platforms and target groups. Ensure consistency in tone, style, and messaging while adhering to brand guidelines. Edit and proofread content to maintain accuracy, grammar, and clarity. Working Days: 5 Days (Monday to Friday)

Provides appropriate rationale and context to drive commitment Organising and follow-up skills Manages projects, processes and resources to produce desired outcomes. Analyzes problems effectively and takes action to resolve. Required Candidate profile Conceptualise and produce promos Independently Produce shoot based promos Produce daily promos Supervise edit session, graphic projects and voiceover talent

1) Define strategic communication process to build mutually beneficial relationships between organization and stakeholders. 2) Optimal utilization of the Social Media space by reaching out to a defined target audience thereby Building a positive brand image and earn trust towards being employer of choice. 3) Communication Channels - Drive initiatives across plant by promoting transparency and open communication across all levels (internal campaign creation, videos, mailers, articles, blogs, internal publications monthly / quarterly / annual (soft & hard) executive dialogue sessions such as Town Halls, etc) 4) Define strategy to strengthen company culture and values, ensuring alignment with the Picture of Future 5) Writing communication collateral (entity NEWS Magazine, plant notices, internal mailers, executive communications) 6) Responsible for planning, execution & conduct of all events in plant (event management). 7) Support marketing, engineering teams & other functions with content creation, checking brand guidelines compliance, coordinating media queries etc. 8) Liaising with Bosch India Corporate Communications team on central communications cascading information at plant and location level through mailers, articles for the intranet, event support, on-site branding, social media campaigns etc. 9) Manage the RBIC Intranet on BGN take ownership of Super Editor network supervision, guide editors on BGN maintenance for various departments, technical troubleshooting etc. 10) Archive Brand-related Information, corporate Information, Photographs and Films, PR and Media Relations, Major Events and Milestones, Administrative Records, Products/Specimens that merit archiving in principle. 11) Vendor Management

We are looking for a qualified Content Executive/manager to join our team. You will be responsible for creating, improving and maintaining content to achieve our business goals. Your duties will also include sharing content to raise brand awareness and monitoring web traffic and metrics to identify best practices. Our ideal candidate is an experienced professional with demonstrable creative writing skills. As a Content executive/manager, you should perform well under deadlines and be detail-oriented. If you are also an expert in content optimization and brand consistency, we would like to meet you. Ultimately, you should be able to oversee all marketing content initiatives to ensure customer engagement, brand consistency and a positive customer experience. Responsibilities Develop content strategy aligned with short-term and long-term marketing targets Collaborate with marketing and design teams to plan and develop site content, style and layout Create and publish engaging content Edit, proofread and improve writers posts Liaise with content writers to ensure brand consistency Optimize content according to SEO Use content management systems to analyze website traffic and users engagement metrics Manage content distribution to online channels and social media platforms to increase web traffic Develop an editorial calendar and ensure content team is on board Ensure compliance with law (e.g. copyright and data protection) Stay up-to-date with developments and generate new ideas to draw audiences attention Requirements Proven work experience as a Content manager Hands on experience with MS Office and WordPress Basic technical knowledge of HTML and web publishing Knowledge of SEO and web traffic metrics Familiarity with social media Excellent writing skills in English Attention to detail Good organizational and time-management skills BSc degree in Journalism, Marketing or relevant field. Freshers can also apply.

Write clear, engaging, and on-brand copy for digital ads, social media, websites, email campaigns, blogs, brochures, and other marketing materials. Collaborate with designers, marketers, and product teams to develop creative concepts and campaigns.

Handle and resolve help desk queries and issues. Provide technical support and troubleshooting to end-users. Monitor and track help desk tickets and ensure timely resolution. Maintain accurate records of help desk activities. Provide training and support to end-users.

Job Title: Communities and Content Company Name: Info Edge India Ltd Job Description: As a member of the Communities and Content team at Info Edge India Ltd, you will be responsible for developing, managing, and enhancing online communities across various platforms. Your primary focus will be on creating engaging content that encourages community interaction and fosters a sense of belonging among members. You will work closely with cross-functional teams to ensure that the content aligns with the company's goals and resonates with our target audience. Your role will involve curating and moderating discussions, analyzing community metrics, and implementing strategies to grow community engagement and participation. Responsibilities: - Develop and implement content strategies to drive engagement within online communities. - Create, edit, and publish high-quality content, including articles, blog posts, and social media updates. - Monitor community discussions, respond to member inquiries, and facilitate conversations. - Analyze community metrics and feedback to identify trends and areas for improvement. - Collaborate with marketing and product teams to promote community initiatives. - Organize and manage community events, webinars, and other engagement activities. - Stay up to date with industry trends and best practices in community management and content creation. Skills Required: - Excellent written and verbal communication skills. - Strong organizational and project management skills. - Ability to work collaboratively in a team environment. - Proficient in content creation, editing, and publishing tools. - Capable of analyzing data and deriving actionable insights. - Familiarity with community management platforms and social media tools. - Creative thinking and problem-solving abilities. Tools Required: - Content management systems (e.g., WordPress, Drupal). - Social media platforms and tools (e.g., Facebook, LinkedIn, Twitter). - Analytics tools (e.g., Google Analytics, social media analytics). - Graphic design software (e.g., Canva, Adobe Creative Suite). - Community management tools (e.g., Discourse, Slack, Discord). - Project management software (e.g., Trello, Asana). This role is ideal for someone passionate about community building and content creation, with a strong desire to foster meaningful connections among members. If you are a proactive individual with a knack for storytelling and community engagement, we invite you to apply. Roles and Responsibilities About the Role: In this role, you will focus on developing and managing community engagement strategies that enhance user interaction across various digital platforms. You will create and curate relevant content to drive user participation and satisfaction. Your insights will be essential in shaping community policies and guidelines. About the Team: The team comprises passionate individuals who are committed to building vibrant online communities aligned with the company's goals. Collaboration is key, and you will work closely with content creators, marketing specialists, and community managers. The team values creativity, innovation, and a user-first approach to community engagement. You are Responsible for: Developing and executing community strategies to increase user engagement. Creating and managing content that resonates with the target audience. Monitoring community interactions and responding to user inquiries effectively. Analyzing community feedback to identify areas for improvement and growth. To succeed in this role ? you should have the following: Strong understanding of online community dynamics and engagement strategies. Excellent written and verbal communication skills. Experience in content creation and management, along with familiarity with social media platforms. Ability to work collaboratively in a fast-paced environment and adapt to changing user needs.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher, 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.