1527 Journalism Jobs - Page 45

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Key Responsibilities – A content creator is responsible for generating engaging and relevant content across various digital platforms. The job involves creating written, visual, and multimedia content to attract and retain a target audience. Key responsibilities may include researching industry-related topics, generating ideas for new content, producing and editing content, collaborating with other team members, and optimizing content for search engines and user experience. Additionally, a content creator may be required to stay updated on industry trends and best practices, and analyze content performance to make data-driven decisions. Strong communication skills, creativity, and proficiency in content creation tools and platforms are essential for this role. ? ? ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ? _x000D_ Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework 2. Regular MIS & resolution log management on queries raised a. Record events and problems and their resolution in logs b. Follow-up and update customer status and information c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team d. Identify and suggest improvements on processes, procedures etc ? _x000D_ Deliver No Performance Parameter Measure 1 Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2 Personal Attendance Documentation etc ? _x000D_ ? _x000D_ Mandatory Skills: TIS Service Desk_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

? Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc.

About The Role : Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro??s Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc.

? Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework 2. Regular MIS & resolution log management on queries raised a. Record events and problems and their resolution in logs b. Follow-up and update customer status and information c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team d. Identify and suggest improvements on processes, procedures etc

About The Role Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro??s Service Desk objectives ? Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. ? Deliver: No. Performance Parameter Measure 1. Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2. Personal Attendance Documentation etc. ? ? Mandatory Skills: Service Desk Management. Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Edit articles, select photos and give story ideas, give headlines and captions and edit copies. Liaise with reporters for graphic matter and stories and with photographers for photos to ensure that no important stories are missed, and readers get correct picture of an event. Make pages, give correct and catchy headlines, give smart taglines adages and provide informative captions and make attractive and informative graphics and edit and rewrite stories to produce error-free, informative and attractive pages. Make pages, draw dummies for the assigned edition, decide on stories and pictures to be taken to produce a visually pleasing page. Scan the agencies and make a list of relevant stories which are not being covered by reporters to maintain the paper s edge over competitors and ensure that no story is missed

We are looking for a highly skilled and experienced Proposal Administrator to join our team in Bengaluru. The ideal candidate will have 3-5 years of experience in proposal management, excellent written and verbal communication skills, and the ability to work effectively with cross-functional teams. Roles and Responsibility Develop compelling proposals/presentations in accordance with brand guidelines and firm's risk and compliance policies. Review and proofread proposals/presentations for NPPT peers or pursuit stakeholders to ensure brand and risk compliance. Collaborate with NPPT knowledge management team and content hub to craft foundational drafts of new content requests for Proposal Central libraries. Maintain a pursuit log with key information, upload completed documents, follow up with pursuit teams regarding outcomes, and maintain information in CRM. Create proposal deliverables and pursuit content that adhere to prospect requirements and timelines. Utilize advanced Microsoft Office skills to create efficiencies in NPPT production procedures, enhance workflow, and streamline formatting processes. Job Requirements Bachelor's degree or equivalent experience in business writing, journalism, communications, or related fields. Master's degree in Microsoft Office Suite, specifically PowerPoint and Word. Strong AP Style grammar and proofreading knowledge and experience. Excellent written and verbal communication and interpersonal skills. Ability to manage multiple overlapping projects, deadlines, and teams while maintaining quality and required timelines. Experience working for a large, complex, or global organization. Commitment to process, RSM standards, and continuous improvement. Demonstrates versatility and flexibility in a constantly evolving environment. Ability to lead and direct a group of stakeholders in areas such as assigning, monitoring, reviewing progress and accuracy of work, directing efforts, and providing guidance on more complex issues. Ability to effectively advise, interact, and collaborate with firm subject matter experts. Ability to influence without authority and affect change. Ability to work with individuals from multiple levels within the organization. Ability to manage multiple projects, plan project timelines, and lead projects to completion. Ability to provide and receive feedback.

Hi , We are hiring for the Leading ITES Company for Content Writer/Editor Role. Salary: 8 LPA Max Location: Gurgaon Overview The Content Writer/Editor is responsible for creating, editing, and optimizing high-quality content across various digital platforms, including websites, blogs, social media, email campaigns, and marketing materials. The role involves researching and organizing information to produce engaging and brand-aligned copy that reflects the company's vision. The writer collaborates with content developers and designers to ensure consistency in messaging and visual presentation. Requirements: Any Graduate + Minimum 1 Year in Content Writing Proficiency in MS Office, Google Docs, and spreadsheets. Job Description: Minimum 1 to 6 years of Experience as a Content Writer/Editor Research and organize information sources Content writers research the details of the product to develop content or write an article that aims to reflect the company's ideals and vision. Create clear and innovative headlines and body copy. Write content for websites, blogs, social media, case studies, banners, email templates, and campaigns. Collaborate with content developers and designers to ensure alignment with the brand.

Role & responsibilities We are seeking a skilled Content Marketing Analyst to join our dynamic marketing team. The ideal candidate will be responsible for creating SEO-optimized marketing texts for market research reports. This role requires proficiency in MS Office, strong attention to detail, excellent command of English grammar, and storyboarding skills. The candidate should also possess strong analytical skills and the ability to produce high-quality content. Conduct keyword research to identify target keywords for optimizing content. Create SEO-optimized marketing content and infographics for market research reports to enhance online visibility and drive traffic. Edit and proofread content to ensure clarity, consistency, and correctness. Use MS Office tools to create, format, and manage marketing documents. Analyze content performance and provide recommendations for improvement. Stay updated with industry trends and best practices in content marketing and SEO. Create sample pages based on pre-approved templates and guidelines. Preferred Candidate Profile : Bachelors Degree in Marketing, Communications, English, or a related field. Proven experience in content marketing, preferably within the market research industry. Proficiency in MS Office, particularly Word, Excel, and PowerPoint. Strong attention to detail and excellent English grammar skills. Ability to create compelling and SEO-optimized content. Knowledge of storyboarding and content structuring. Excellent analytical skills and ability to interpret data. Strong organizational and time management skills. Ability to work independently and collaboratively in a team environment. Candidate with an understanding of market research terminologies and familiarity with SEO tools and content management systems preferred. Perks and benefits Looking for Candidate from BA/MA (English/ Mass communication/Journalism Background) only.

Hi , We are hiring for the Leading ITES Company for Content Writer/Editor Role. Salary: 8 LPA Max Location: Gurgaon Overview The Content Writer/Editor is responsible for creating, editing, and optimizing high-quality content across various digital platforms, including websites, blogs, social media, email campaigns, and marketing materials. The role involves researching and organizing information to produce engaging and brand-aligned copy that reflects the companys vision. The writer collaborates with content developers and designers to ensure consistency in messaging and visual presentation. Requirements: Any Graduate + Minimum 1 Year in Content Writing Proficiency in MS Office, Google Docs, and spreadsheets. Job Description: Minimum 1 to 6 years of Experience as a Content Writer/Editor Research and organize information sources Content writers research the details of the product to develop content or write an article that aims to reflect the company's ideals and vision. Create clear and innovative headlines and body copy. Write content for websites, blogs, social media, case studies, banners, email templates, and campaigns. Collaborate with content developers and designers to ensure alignment with the brand.

Loksatta.com is seeking enthusiastic and talented individuals to join our team as Marathi News Writer Interns for a period of six months. This is a fantastic opportunity for aspiring journalists and writers fluent in Marathi to gain hands-on experience in a fast-paced news environment. As a paid intern, you will contribute to our Marathi news platform by creating engaging and informative content for our audience.

We're looking forward to welcoming a bunch of talented Tech enthusiastic writers/bloggers/analysts to our team in a few weeks. Five openings still leave us searching for the right candidate, though: We need an awesome contributor to join our fast-growing Contributors team. The ideal candidate, above all, is a voracious consumer of IT news on the web, with a whole roster of interesting blogs and Twitter feeds they follow. Among other things, this intern's responsibilities would be to: Monitor a specific stream - of your choice - of tech industry closely. Read and review and contribute stories to fit Dazeinfo style (snappier, more provocative). Be comfortable with production work and quick turnaround for inputting new stories and slide shows Think of it as a path to get associated with the world's most valuable brands -- a great opportunity to learn about writing intelligent content, reading between the lines, thinking as an analyst, aggregation, curation, and the ins and outs of navigating a CMS. And, as a bonus, you'd get to share your mind with the best of thought leaders of the Tech Industry. KEY TAKEAWAYS Business Operations Industry Exposure Exposure at Global platform Analysis skills and Industry awareness Know-How of IT industry REQUIRED SKILLS Excellent Written Verbal Communication Skills in English Proficient in Computer typing Basic understanding of IT Industry Visionary Attitude

**Cognizant Walk-in Drive: Exciting Career Opportunities Awaits** Are you ready to take your career to the next level? Join us at our **Walk-in Drive** in Hyderabad and explore a world of possibilities! Freshers : Students who graduated in 2022, 2023 or 2024 with a three-year full-time degree only are invited to apply Drive Date: : Wednesday , 11th June , 2025 Timing: 9:00 AM to 01:00 PM POC : ADIBA Venue: Hyderabad: Cognizant office, GAR Infobahn, Kokapet, Hyderabad. **What to Bring**: - Updated resume - Xerox of Government-issued ID - 2 Passport size photographs About the Role: As a News Analyst, you will play a crucial role in our algorithm training process, helping to define factors that are important to our clients. You will be at the forefront of breaking news, leveraging your passion for technology, social media, and online content. Who You Are: You are a highly motivated professional with expertise in mass communications, copy editing, journalism, or similar assignments. You thrive in a dynamic environment and have a keen interest in real-time data analysis and quality assurance. Key Responsibilities: Monitor and analyse real-time data from multiple datasets Identify and investigate errors in news alerts and captions Cross-check information with social media posts for accuracy, completeness, and factual correctness Write and edit captions for social media posts Audit and programmatically apply business rules for data validation QA algorithmic is to improve the quality of the dataset output Stay up-to-date on new policies, processes and procedures impacting the QA workflow Adapt quickly in a rapidly changing environment Desired Skills & Experience: Degree in Journalism, Communications, English, Political/Social Sciences, or related fields Expertise in mass communications, copy editing, journalism, or similar assignments Excellent written and verbal communication skills Strong organizational skills with the ability to manage multiple competing priorities Goal and result-oriented mindset Professional proficiency in a foreign language is a plus Strong English skills at a B2 level or higher Why Join Us: Be part of a cutting-edge team at the intersection of news and technology. Work in a flexible, remote environment with 24/7 project shifts. Contribute to a dynamic and rapidly evolving field.

If interested, please share your CV on dhanashree.kumbhare@randstad.in Male candidates only. Looking for candidates with a mass Communication / Journalism background only.

Leading a team to execute day to day deliverables Managing clients & developing sound business relationship Identify & execute communications strategy as per business Requirement Managing & Leading a team of 25-30 ppl

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher, Females 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.