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2.0 - 4.0 years

3 - 4 Lacs

Hyderabad

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Role & responsibilities We are seeking a skilled Content Marketing Analyst to join our dynamic marketing team. The ideal candidate will be responsible for creating SEO-optimized marketing texts for market research reports. This role requires proficiency in MS Office, strong attention to detail, excellent command of English grammar, and storyboarding skills. The candidate should also possess strong analytical skills and the ability to produce high-quality content. Conduct keyword research to identify target keywords for optimizing content. Create SEO-optimized marketing content and infographics for market research reports to enhance online visibility and drive traffic. Edit and proofread content to ensure clarity, consistency, and correctness. Use MS Office tools to create, format, and manage marketing documents. Analyze content performance and provide recommendations for improvement. Stay updated with industry trends and best practices in content marketing and SEO. Create sample pages based on pre-approved templates and guidelines. Preferred Candidate Profile : Bachelors Degree in Marketing, Communications, English, or a related field. Proven experience in content marketing, preferably within the market research industry. Proficiency in MS Office, particularly Word, Excel, and PowerPoint. Strong attention to detail and excellent English grammar skills. Ability to create compelling and SEO-optimized content. Knowledge of storyboarding and content structuring. Excellent analytical skills and ability to interpret data. Strong organizational and time management skills. Ability to work independently and collaboratively in a team environment. Candidate with an understanding of market research terminologies and familiarity with SEO tools and content management systems preferred. Perks and benefits Looking for Candidate from BA/MA (English/ Mass communication/Journalism Background) only.

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1.0 - 6.0 years

4 - 8 Lacs

Noida, Gurugram, Delhi / NCR

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Hi , We are hiring for the Leading ITES Company for Content Writer/Editor Role. Salary: 8 LPA Max Location: Gurgaon Overview The Content Writer/Editor is responsible for creating, editing, and optimizing high-quality content across various digital platforms, including websites, blogs, social media, email campaigns, and marketing materials. The role involves researching and organizing information to produce engaging and brand-aligned copy that reflects the companys vision. The writer collaborates with content developers and designers to ensure consistency in messaging and visual presentation. Requirements: Any Graduate + Minimum 1 Year in Content Writing Proficiency in MS Office, Google Docs, and spreadsheets. Job Description: Minimum 1 to 6 years of Experience as a Content Writer/Editor Research and organize information sources Content writers research the details of the product to develop content or write an article that aims to reflect the company's ideals and vision. Create clear and innovative headlines and body copy. Write content for websites, blogs, social media, case studies, banners, email templates, and campaigns. Collaborate with content developers and designers to ensure alignment with the brand.

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0.0 - 1.0 years

0 Lacs

Mumbai Suburban

Hybrid

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Loksatta.com is seeking enthusiastic and talented individuals to join our team as Marathi News Writer Interns for a period of six months. This is a fantastic opportunity for aspiring journalists and writers fluent in Marathi to gain hands-on experience in a fast-paced news environment. As a paid intern, you will contribute to our Marathi news platform by creating engaging and informative content for our audience.

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0.0 - 1.0 years

5 - 8 Lacs

Bengaluru

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We're looking forward to welcoming a bunch of talented Tech enthusiastic writers/bloggers/analysts to our team in a few weeks. Five openings still leave us searching for the right candidate, though: We need an awesome contributor to join our fast-growing Contributors team. The ideal candidate, above all, is a voracious consumer of IT news on the web, with a whole roster of interesting blogs and Twitter feeds they follow. Among other things, this intern's responsibilities would be to: Monitor a specific stream - of your choice - of tech industry closely. Read and review and contribute stories to fit Dazeinfo style (snappier, more provocative). Be comfortable with production work and quick turnaround for inputting new stories and slide shows Think of it as a path to get associated with the world's most valuable brands -- a great opportunity to learn about writing intelligent content, reading between the lines, thinking as an analyst, aggregation, curation, and the ins and outs of navigating a CMS. And, as a bonus, you'd get to share your mind with the best of thought leaders of the Tech Industry. KEY TAKEAWAYS Business Operations Industry Exposure Exposure at Global platform Analysis skills and Industry awareness Know-How of IT industry REQUIRED SKILLS Excellent Written Verbal Communication Skills in English Proficient in Computer typing Basic understanding of IT Industry Visionary Attitude

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0.0 - 1.0 years

2 - 4 Lacs

Hyderabad

Remote

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**Cognizant Walk-in Drive: Exciting Career Opportunities Awaits** Are you ready to take your career to the next level? Join us at our **Walk-in Drive** in Hyderabad and explore a world of possibilities! Freshers : Students who graduated in 2022, 2023 or 2024 with a three-year full-time degree only are invited to apply Drive Date: : Wednesday , 11th June , 2025 Timing: 9:00 AM to 01:00 PM POC : ADIBA Venue: Hyderabad: Cognizant office, GAR Infobahn, Kokapet, Hyderabad. **What to Bring**: - Updated resume - Xerox of Government-issued ID - 2 Passport size photographs About the Role: As a News Analyst, you will play a crucial role in our algorithm training process, helping to define factors that are important to our clients. You will be at the forefront of breaking news, leveraging your passion for technology, social media, and online content. Who You Are: You are a highly motivated professional with expertise in mass communications, copy editing, journalism, or similar assignments. You thrive in a dynamic environment and have a keen interest in real-time data analysis and quality assurance. Key Responsibilities: Monitor and analyse real-time data from multiple datasets Identify and investigate errors in news alerts and captions Cross-check information with social media posts for accuracy, completeness, and factual correctness Write and edit captions for social media posts Audit and programmatically apply business rules for data validation QA algorithmic is to improve the quality of the dataset output Stay up-to-date on new policies, processes and procedures impacting the QA workflow Adapt quickly in a rapidly changing environment Desired Skills & Experience: Degree in Journalism, Communications, English, Political/Social Sciences, or related fields Expertise in mass communications, copy editing, journalism, or similar assignments Excellent written and verbal communication skills Strong organizational skills with the ability to manage multiple competing priorities Goal and result-oriented mindset Professional proficiency in a foreign language is a plus Strong English skills at a B2 level or higher Why Join Us: Be part of a cutting-edge team at the intersection of news and technology. Work in a flexible, remote environment with 24/7 project shifts. Contribute to a dynamic and rapidly evolving field.

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0.0 - 2.0 years

1 - 1 Lacs

Hyderabad

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If interested, please share your CV on dhanashree.kumbhare@randstad.in Male candidates only. Looking for candidates with a mass Communication / Journalism background only.

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1.0 - 5.0 years

2 - 5 Lacs

Gurgaon/Gurugram

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BPO- Hiring For Technical E-Commerce Voice Process - Gurugram Grad/UG/B.E/B.Tech Min. 1 Yr Technical in Customer Service Experience - Must 5.00 LPA 24/7 Shift 5 Day Working Cabs Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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1.0 - 6.0 years

1 - 4 Lacs

Gurgaon/Gurugram

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BPO Hiring For International Cell Phone Chat Process 4.28 LPA Grad/UG's with 1Year Exp. with International BpO B.E./B.TECH < 65% & 1 Year Exp With International BpO 24/7 5 Day Cabs Call Dipankar@9650094552 Email CV@jobsatsmartsource@gmail.com

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0.0 - 5.0 years

1 - 3 Lacs

Gurgaon/Gurugram

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Hiring for International Chat Process 24K Grad Fresher 20K U/G/BE/B.Tech 6 Months exp with International BpO -20K & UG/BE/Btech/Grad with 1 year Exp Customer Service Any Domain 24K 5 Day Call-Dipankar@9650094552 Email@jobsatsmartsource@gmail.com

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0.0 - 4.0 years

1 - 4 Lacs

Gurgaon/Gurugram

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BPO Hiring For International Cell Phone Voice Process 4.00 LPA - Gurugram Grad/UG with 1Year Exp. with BpO B.E./B.TECH <60% & 1 Year Exp With BpO 9AM-9PM Shift 5 Day Cabs Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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0.0 - 5.0 years

1 - 4 Lacs

Gurgaon/Gurugram

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Hiring For International Voice Process Grad/UG Fresher - 3.80 LPA For BE/B.Tech 6 Months exp with International BpO -3.80 LPA & Grad/UG/BE/Btech/with 1 year Exp International BpO -4.45 LPA Call-Dipankar@9650094552 Email@jobsatsmartsource@gmail.com

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0.0 - 5.0 years

1 - 3 Lacs

Gurugram

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BPO - Hiring For Non Voice (Chat) Process - 3.20 LPA - Gurugram Graduates/Undergraduate All can apply. 24/7 Shifts 5 days Cabs Only Work From Office Call - Dipankar @ 9650094552 And Email CV@ jobsatsmartsource@gmail.com

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0.0 - 5.0 years

0 - 2 Lacs

Gurgaon/Gurugram

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BPO -Hiring For Non Voice - Email and Chat Process -2.64 LPA - GGN Only Graduates Can Apply. NO BE / B.TECH / UG 24/7 Shifts 5 days Cabs Call - Dipankar @ 9650094552 Email CV @ jobsatsmartsource@gmail.com Only Work From Office Available

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0.0 - 2.0 years

2 - 4 Lacs

Pune

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Leading a team to execute day to day deliverables Managing clients & developing sound business relationship Identify & execute communications strategy as per business Requirement Managing & Leading a team of 25-30 ppl

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher, Females 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

3 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Gurugram

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 4.0 years

3 - 4 Lacs

Prayagraj, Kolkata, Jaipur

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Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

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0.0 - 3.0 years

3 - 4 Lacs

Varanasi, Bareilly, Mathura

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Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

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0.0 - 4.0 years

3 - 4 Lacs

Prayagraj, Varanasi, Kanpur

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Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

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0.0 - 3.0 years

2 - 6 Lacs

Jaipur

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-Advertising, Branding and Marketing -Customer Relationship -Brand manager with fast track growth -Dynamic marketing and sales strategies -Marketing Campaigns -Business Management HR Falguni- 7728803189 Required Candidate profile Creative and Positive Well Groomed Good etiquette Willingness to learn Training provided Good leadership qualities Jaipur location only

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