1521 Journalism Jobs - Page 18

As an Anchor Intern in the News/Media department located in Noida sec-62, your primary responsibilities will include assisting senior anchors in news reading, script preparation, and live shows. You will be expected to conduct research on daily news content, trending topics, and breaking news, as well as support in preparing interview questions and conducting interviews. Additionally, you will participate in mock news readings and practice sessions, while also coordinating with the editorial and video production teams. This role will provide you with hands-on experience in live anchoring, field reporting, and various newsroom activities. You will have the opportunity to learn how to maintain voice modulation, confidence, and screen presence, enhancing your communication and presentation skills. Fluency in Hindi and/or English is required, along with a strong interest in current affairs and journalism. A willingness to work flexible hours, along with a basic understanding of news formats and anchoring, is essential for this position. If you are passionate about news media and eager to gain practical experience in anchoring, this Full-time Anchor Intern position may be the perfect opportunity for you. Interested candidates can share their updated CV via email at aarambhnews1@gmail.com or call 7836951387 / 8209031750 to apply. This role requires you to work in person at the specified location in Noida sec-62.,

Mega Walk in Drive is Going for Global Leading Travel Brand (17th May - 24th may) Process - International Travel Process (Hotels & Airlines Process) Call & WhatsApp No: 9163003740, 9147047911 | 9147047910 | 6290365641 "In case you do not receive any response, please share your CV on this number: 9674757948 . Our team will get in touch with you." Working in an International Travel Process (Hotels & Airlines) offers valuable insights and skill-building opportunities that can enhance your career. Heres what you can learn: Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091 We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047911 | 6296317938 | 9147047910 (10AM- 7PM ) "In case you do not receive any response, please share your CV on this number: 9674757948. Our team will get in touch with you." Eligibility: Under Graduates and Graduates can apply. ( regular students are not eligible) Excellent English communication is mandatory. Mindset Required Good written & Verbal communication Interested to work in BPO Blended & Chat Process Basic computer knowledge 5 working days Flexible to work in Night shifts Ready to work from Office Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances Promotion with IJP Health Insurance/ PF/ ESI/ Incentive

Millennium Post, a leading English daily with wide digital presence, is searchingfor able candidates across editorial and marketing departments to expand its teamsituated in Delhi and Kolkata. We are in search of qualified professionals whodisplay a motivation to work in the news industry and are backed by relevant skillsand experience. Details of vacancies and requirements can be found below:Assistant e Experience in media salesGeneral e Relevant degree in business studies .L Manager e Strong communication skills peverts Deno lkate(Marketing) |e Strong portfolio in sales and managemente Superlative editing skillse Production knowledge2 Senior Editor | Coordination between different teams/desks 10 years Delhie Leadership/Supervisione Relevant degreee Aptitude for newsee e Interaction with digital advertising agenciesoes e Responsibility of monetizing news portal3 Marketing Alar 5 5-7 years DelhiM e Strong communication skillsanager ne ee: : .e Experience in marketing/sales for news firms|e Superlative editing skillse Degree in Humanities/ Social Sciences3 preferred* ai e Experience in writing original long-form | 5-7 years Delhi/Kolkataarticlese Balancing reportage and editorial newse Aptitude for newse Experience in digital newse Aware of technicalities (publishing URLEditor etc., in digital news) :5 | (Digital) Strong editing skills e hyeats |) Dete Coordination between departmentse Aptitude for newse Superlative editing skillsChief Sub e Experience in newspaper production . .Bs Editor e Coordination with reporters and desk 475 yeas Relhisolkatee Aptitude for tracking daily newse Strong editing skillsSenior Sub e Sharp news sense 4: Editor e Relevant degree or experience ares vects elie Aptitude for news: e Can write/interpret English without hesitation8. reine e Inclined towards editing 0-1 years Delhie Aptitude for newsSalaries for all positions will be negotiated based on a candidate's abilities and experience. Please e-mailyour CVs indicating the position you wish to apply for at durbarganguly@gmail.com

Responsibilities: * Manage schedule & travel arrangements * manage business & client relations * Provide personal assistance to executive team * Comfortable traveling * Hybrid model available upon request * Support business development initiatives Food allowance Travel allowance Health insurance Sales incentives Annual bonus Flexi working

About Us: Goldcast is an AI-powered B2B Video Campaign Platform that transforms marketing by putting video and events at the heart of the customer journey. Thousands of enterprise B2B marketers, from companies like 6Sense, LG, Zuora, and Mailchimp, leverage Goldcast to more effectively get in front of their audience, repurpose and create engaging and consumable video content, and capitalize on brand authority and intent. Goldcast was founded in mid-2020 at Harvard Business School. Since then, we have raised over $40mn, built a bi-continental team of excellent teammates, and are one of the market leaders in the enterprise digital events space. We count 400 great B2B firms as customers and were recently featured in G2s list of 100 fastest-growing software companies. Position Overview: We re looking for a Content Marketing Intern to join our growing team. In this role, you ll help us turn long-form event and video content into compelling, snackable content across multiple channels. You ll work across both Goldcast and the AI Marketing Alliance (AIMA) to support a wide range of content initiatives from social posts and blog snippets to carousels and newsletters. This is a remote, full-time, paid internship for 3 6 months, ideal for someone looking to gain hands-on experience in B2B content marketing, experiment with cutting-edge AI tools, and contribute to a fast-growing team. If youre a strong communicator who s curious about AI, excited by storytelling, and eager to dive into the world of content creation we d love to hear from you. What You ll Do: Repurpose event content into short-form videos, blog posts, carousels, and email content using tools like Content Lab Write, edit, and publish content across LinkedIn, YouTube, blogs, and email Collaborate cross-functionally with our content, design, and social teams Support AIMA initiatives, including newsletters, event promotion, LinkedIn content, and occasional live event assistance Help organize and maintain our content libraries and assets (using tools like Notion and Sanity) Contribute to new content ideas and formats across channels Participate in internal brainstorms, editorial planning, and marketing projects Who you are: Current student or recent graduate, ideally with a focus in marketing, communications, media, or journalism Strong writing, editing, and organization skills Interest in video-first or social-first content Familiarity with or curiosity about AI tools and trends in B2B marketing Comfortable working in a remote, fast-moving environment Bonus: Experience with tools like Notion, Descript, Canva, Slack, or video editing software Why Join Us This internship is a great opportunity to gain real-world experience in B2B content marketing, experiment with the latest AI tools, and contribute to a fast-growing company making waves in the marketing tech space. Goldcast is an equal opportunity employer . We celebrate diversity and are committed to creating an inclusive environment for all employees. Learn more about us goldcast.io INR 300 600 per hour

About Us: Goldcast is an AI-powered B2B Video Campaign Platform that transforms marketing by putting video and events at the heart of the customer journey. Thousands of enterprise B2B marketers, from companies like 6Sense, LG, Zuora, and Mailchimp, leverage Goldcast to more effectively get in front of their audience, repurpose and create engaging and consumable video content, and capitalize on brand authority and intent. Goldcast was founded in mid-2020 at Harvard Business School. Since then, we have raised over $40mn, built a bi-continental team of excellent teammates, and are one of the market leaders in the enterprise digital events space. We count 400 great B2B firms as customers and were recently featured in G2s list of 100 fastest-growing software companies. Position Overview: We re looking for a Content Marketing Intern to join our growing team. In this role, you ll help us turn long-form event and video content into compelling, snackable content across multiple channels. You ll work across both Goldcast and the AI Marketing Alliance (AIMA) to support a wide range of content initiatives from social posts and blog snippets to carousels and newsletters. This is a remote, full-time, paid internship for 3 6 months, ideal for someone looking to gain hands-on experience in B2B content marketing, experiment with cutting-edge AI tools, and contribute to a fast-growing team. If youre a strong communicator who s curious about AI, excited by storytelling, and eager to dive into the world of content creation we d love to hear from you. What You ll Do: Repurpose event content into short-form videos, blog posts, carousels, and email content using tools like Content Lab Write, edit, and publish content across LinkedIn, YouTube, blogs, and email Collaborate cross-functionally with our content, design, and social teams Support AIMA initiatives, including newsletters, event promotion, LinkedIn content, and occasional live event assistance Help organize and maintain our content libraries and assets (using tools like Notion and Sanity) Contribute to new content ideas and formats across channels Participate in internal brainstorms, editorial planning, and marketing projects Who you are: Current student or recent graduate, ideally with a focus in marketing, communications, media, or journalism Strong writing, editing, and organization skills Interest in video-first or social-first content Familiarity with or curiosity about AI tools and trends in B2B marketing Comfortable working in a remote, fast-moving environment Bonus: Experience with tools like Notion, Descript, Canva, Slack, or video editing software Why Join Us This internship is a great opportunity to gain real-world experience in B2B content marketing, experiment with the latest AI tools, and contribute to a fast-growing company making waves in the marketing tech space. Goldcast is an equal opportunity employer . We celebrate diversity and are committed to creating an inclusive environment for all employees. Learn more about us goldcast.io INR 300 600 per hour

Full time / Part time Details Introduction: Are you a skilled storyteller with a passion for uncovering the truth and reporting it to the worldWere seeking a talented Journalist & Reporter to join our team and deliver compelling news stories across various platforms. If you have a nose for news, excellent writing skills, and a dedication to ethical journalism, we want to hear from you! Apply now to become a valuable member of our news team. Reporting To: Editor-In-Chief Responsibilities: Research, investigate, and report news stories on a variety of topics Conduct interviews with sources to gather information and insights Write clear, accurate, and engaging news articles for publication Adhere to ethical and professional standards in journalism Work under tight deadlines to deliver news updates in a timely manner Utilize multimedia tools and platforms to enhance storytelling Requirements: Degree in Journalism, Communications, or related field Proven experience as a journalist or reporter Strong writing and storytelling skills Ability to work independently and collaboratively in a fast-paced environment Knowledge of journalistic ethics and standards Experience with multimedia reporting tools and platforms is a plus To apply for . Please include the job title in the subject line of your email.

**Cognizant Walk-in Drive: Exciting Career Opportunities Awaits** Are you ready to take your career to the next level? Join us at our **Walk-in Drive** in Hyderabad and explore a world of possibilities! Freshers : Students who graduated in 2022, 2023, 2024 or 2025 with a three-year full-time degree only are invited to apply Drive Date: : Wednesday , 16th July , 2025 Timing: 10:30 AM to 12:30 PM POC : ADIBA Venue: Hyderabad: Cognizant office, GAR Infoban, Tower-5, Kokapet. **What to Bring**: - Updated resume - Xerox of Government-issued ID - 2 Passport size photographs About the Role: As a News Analyst, you will play a crucial role in our algorithm training process, helping to define factors that are important to our clients. You will be at the forefront of breaking news, leveraging your passion for technology, social media, and online content. Who You Are: You are a highly motivated professional with expertise in mass communications, copy editing, journalism, or similar assignments. You thrive in a dynamic environment and have a keen interest in real-time data analysis and quality assurance. Key Responsibilities: Monitor and analyse real-time data from multiple datasets Identify and investigate errors in news alerts and captions Cross-check information with social media posts for accuracy, completeness, and factual correctness Write and edit captions for social media posts Audit and programmatically apply business rules for data validation QA algorithmic is to improve the quality of the dataset output Stay up-to-date on new policies, processes and procedures impacting the QA workflow Adapt quickly in a rapidly changing environment Desired Skills & Experience: Degree in Journalism, Communications, English, Political/Social Sciences, or related fields Expertise in mass communications, copy editing, journalism, or similar assignments Excellent written and verbal communication skills Strong organizational skills with the ability to manage multiple competing priorities Goal and result-oriented mindset Professional proficiency in a foreign language is a plus Strong English skills at a B2 level or higher Why Join Us: Be part of a cutting-edge team at the intersection of news and technology. Work in a flexible, remote environment with 24/7 project shifts. Contribute to a dynamic and rapidly evolving field.

About The Role Kotak Mahindra Bank Department Commercial Operations Level M4 "Verification of executed legal documents as per Documentation Grid released by the legal team from time to time & Sanction Letter Term Sheet issued by the business credit team."Stamp Duty as per Legal Stamp Duty Grid is adhered too."Limits & Collateral Maintenance. "CERSAI Maintenance. (Charge Creation & Release) Checker for Mortgage, Hypothecation & Intangible assets - basis terms of sanctions."Updating of PSL for CCOD product basis the PSL template received from business along with TS SL."Insurance Policy Maintenance (basis terms of Sanction) - information to centrailzed insurance policy maintenance desk. "Preparation and releasing the Disbursement Advice to Loan Maintenance Team for disbursement of loans in LPS. (Wherever there is a term loan WCDL facility at the time of limit setting), Limit loading Instructions (LLI) to Treasury team for treasury products & CMS team for CMS products."Insertions (documents received post disbursement)."Deferral Closures (post receipt of requisite document from Business Unit against deferral obtained). "Tracking of post disbursement conditions related to Wholesale & Commercial operations in DRS as "pre-approved"."Handover of Files (All documents except Title Deeds) & Dockets (Title Deeds Property wise i.e. for every property mortgaged separate docket is a must) including insertions to DMT for further action & receipt of acknowledgement in ET Register (in case of non-ET transactions, if any). "Handover of PDC SPDC"s to the Vendor on a weekly basis & receive acknowledgement."Liaison with Auditors & Ensure no audit queries. MIS (Daily Reporting, Pending Status, Insertions)."Confirmation to DMT for Release of property & verification of the property documents before releasing to customer RM customer service."Signatories for issuance of sanction letter are in accordance to the list of signatories provided by Business & Credit"Qualification Graduate Post-Graduate Detail oriented and ability to multi-task Good Interpersonal skills and ability to work in teams Excellent Communication Skills Proficiency in MS-Office Diploma or Graduate in electrical engineering with minimum 3 years of work experience in Data center management/ operations

About The Role Kotak Mahindra Bank Department Commercial Operations Level M4 "Verification of executed legal documents as per Documentation Grid released by the legal team from time to time & Sanction Letter Term Sheet issued by the business credit team."Stamp Duty as per Legal Stamp Duty Grid is adhered too."Limits & Collateral Maintenance."CERSAI Maintenance. (Charge Creation & Release) Checker for Mortgage, Hypothecation & Intangible assets - basis terms of sanctions. "Updating of PSL for CCOD product basis the PSL template received from business along with TS SL."Insurance Policy Maintenance (basis terms of Sanction) - information to centrailzed insurance policy maintenance desk."Preparation and releasing the Disbursement Advice to Loan Maintenance Team for disbursement of loans in LPS. (Wherever there is a term loan WCDL facility at the time of limit setting), Limit loading Instructions (LLI) to Treasury team for treasury products & CMS team for CMS products."Insertions (documents received post disbursement). "Deferral Closures (post receipt of requisite document from Business Unit against deferral obtained)."Tracking of post disbursement conditions related to Wholesale & Commercial operations in DRS as "pre-approved"."Handover of Files (All documents except Title Deeds) & Dockets (Title Deeds Property wise i.e. for every property mortgaged separate docket is a must) including insertions to DMT for further action & receipt of acknowledgement in ET Register (in case of non-ET transactions, if any). "Handover of PDC SPDC"s to the Vendor on a weekly basis & receive acknowledgement."Liaison with Auditors & Ensure no audit queries. MIS (Daily Reporting, Pending Status, Insertions)."Confirmation to DMT for Release of property & verification of the property documents before releasing to customer RM customer service."Signatories for issuance of sanction letter are in accordance to the list of signatories provided by Business & Credit"Qualification Graduate Post-Graduate Detail oriented and ability to multi-task Good Interpersonal skills and ability to work in teams Excellent Communication Skills Proficiency in MS-Office Diploma or Graduate in electrical engineering with minimum 3 years of work experience in Data center management/ operations

Responsibilities: * colead editorial planning, shape strategy, anchor briefings, mentor contributors, manage calendars * collaborate with research, writers, outreach * edit multiformat content * Ensure accuracy quality exp in print media preferred

About The Role "To handle day to day trade transactions, understanding client requirements, "Co-ordination with cpc for transaction processing and discrepancy resolution, "Dealing and co-ordinating with various business groups within the bank, "Ensuring error-free and timely execution of trade transactions. "Ensuring compliance and internal guidelines are being adhered to "Co-ordinating with clientsCorr Banks for getting the queries raised by Trade Finance CMS "Operations resolved in a timely manner. "Issuance of Letter of credit. "Initial scrutiny of documents for Trade before sending the documents to CPC for further processing. "Attending to front-end requirements of corporate customers. "To co-ordinate with CPC CMS Clearing for all requirements of the customer and ensure that all deliverables are delivered transactions processed as per the agreed TAT. "Should be familiar with Trade Finance and CMS products. CMS Chq collections (local, outstation, corr banks), Banker to Issue Operations. "Should have about 3-5 years of relevant banking experience in Trade CMS operations. "Should be extremely customer centric and have excellent communication skills "Qualification Graduate Post-Graduate "Experience Minimum one year of relevant experience

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework 2. Regular MIS & resolution log management on queries raised a. Record events and problems and their resolution in logs b. Follow-up and update customer status and information c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team d. Identify and suggest improvements on processes, procedures etc Mandatory Skills: TIS Service Desk.

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. Mandatory Skills: AI Service desk. Experience: 1-3 Years.

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. Mandatory Skills: TIS Service Desk. Experience: 1-3 Years.

> Role Purpose Principal Consultants are expected to have a deep area of consulting expertise, with a good understanding of the clients business landscape and an ability to manage the delivery of consulting solutions that achieve clear business value. The role may have managerial responsibilities in leading a team of consultants and managing quality and internal compliance in business operations. Principal Consultants develop and support closure of sales opportunities through their consulting expertise and client relationships. The Principal Consultant must achieve high personal billability. Do Consulting Execution An Ambassador for Wipro tenets and values Consulting Project manager or equivalent, manages teams of consultants/work streams and quality assures other work streams/projects/programs Client focused and tenacious in approach to solving client issues and achieving clients objectives. Demonstrates the experience of a well rounded consultant. Flexible in approach and ability to coordinate resources with expertise in various areas Responsible for work stream budgets and assuring quality of deliverables Seen as a trusted advisor to senior clients and secures great feedback from clients Decisive and directive delivery focus with a can do attitude , demonstrates both hard and soft skills Coaches, mentors and motivates team and client staff , build trust and confidence through focus on quality and delivery Effective at engaging with clients, extracting information, e.g., developing facilitation and communication skills Responsible for ensuring project administration is up to date e.g., SoW, tagging, etc. Business development Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process Sells laterally and vertically when operating. Regularly identifies leads and converts them into opportunities and proposals Builds relationships and has an effective network of client contacts at buying level. Leads marketing and prospecting activities to populate the sales funnel for specified accounts Regularly participates in sales meetings. Builds relationships with client managers, applies competitive intelligence to further Wipro footprint in accounts Leads smaller scale meetings with sales teams, leads proposal development to a high standard working with sales teams as appropriate Contributes and leads RFP/RFI efforts by leveraging Wipros global footprint and end to end consulting capability Consistently plays a key role in opportunity identification, raising potential pursuits to practice leadership team, helping them proactively in pursuits Thought Leadership Develops insight and develops point of view into chosen industry and technology trends, ensures they are shared with the wider practice/GCG in one of the various channels. Leads assignment thought leadership Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study. Responsible for ensuring use in sales Contribution to Practice/Wipro Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrates contribution to internal initiatives Ensures the team leverages IP and knowledge assets from the central knowledge repository of Wipro and GCG and promotes reuse Proposes new service offerings/capabilities Contribution towards go-to-market solutions to deliver tangible business outcomes or breakthrough in industry segment Coaches and mentors junior consultants Monitors and curtails talent attrition Drives engagement with other consulting and delivery teams to both enhance collaboration and help design and deliver tailored Client solutions with desired impact Demonstrates value by identifying and following through on innovation and thought leadership opportunities Creates reusable IP/assets and makes self visible as a thought leader Deliver Strategic Objectives Parameter Description Measure(Select relevant measures/ modify measures after speaking to your Manager) Deliver growth in consulting revenues Support business performance for direct consulting against relevant quarterly/annual targets Lead end-to-end sales cycle for specific pursuits Improve quality of consulting by flawlessly leading/delivering strategic advisory/transformation engagements along with ownership of client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications % Revenue Achievement (actual vs. target) % of Personal Utilisation Achievement (against target) No. of RFI/RFPs responses led/supported No. of strategic advisory and transformation engagements delivered No. of referenceable clients, testimonials Average CSAT, PCSAT across projects Generate Impact Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships Number and value of downstream opportunities generated/converted for GCG and larger Wipro Grow market positioning Elevate Wipro positioning in existing accounts through thought leadership and actively contributing to clients strategic transformations Lead the development of thought leadership/offerings/assets for the practice to support business growth Eminence and thought leadership demonstrated through content, citations and testimonials Number of white papers authored, evidence of assets like Repeatable IP, Frameworks & Methods authored/contributed Number of senior level thought leadership sessions/ roadshows with clients and industry forums delivered from the front Provide consulting leadership to accounts Generating growth and integration across the consulting services, growing client relationship profile and supporting the achievement of the Wipro-wide account objectives Work with GCP/CCP/GCG Account Lead/Account team to grow consulting service portfolio, ensuring integration of propositions and collaboration across GCG Number of credible business side relationships built in client organizations Number & $ value of integrated consulting deals supported Mandatory Skills: Business Dynamics Consulting. Experience: 8-10 Years.

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework 2. Regular MIS & resolution log management on queries raised a. Record events and problems and their resolution in logs b. Follow-up and update customer status and information c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team d. Identify and suggest improvements on processes, procedures et Mandatory Skills: TIS Service Desk.

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework 2. Regular MIS & resolution log management on queries raised a. Record events and problems and their resolution in logs b. Follow-up and update customer status and information c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team d. Identify and suggest improvements on processes, procedures etc Mandatory Skills: TIS Service Desk.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher, 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Mohali. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > 10,000 Relocation Bonus > 14 Days Free Hotel Stay > Freshers Can Apply > Grads Fresher/Exp > Salary Range (CTC) : 28K to 40K Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Mohali. Key Highlights : > 10,000 Relocation Bonus > 14 Days Free Hotel Stay > Freshers Can Apply > Grads With Min 1 Year International Chat or International Voice Experience Can Apply > Salary Range (CTC) : 28K to 40K Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.