1521 Journalism Jobs - Page 13

Job Summary: We are seeking a seasoned Tech Anchor to provide technical leadership across project teams and ensure the successful design, delivery, and execution of high-quality technology solutions. The ideal candidate will act as the go-to expert, bridging the gap between business goals and engineering implementation while mentoring developers and guiding architecture decisions. Key Responsibilities: Lead end-to-end technical design and architecture for critical projects Provide guidance on best practices in development, testing, deployment, and DevOps Mentor and support engineers across levels, fostering strong technical capabilities Review code and ensure adherence to architectural standards and quality benchmarks Collaborate with product managers, designers, and business stakeholders to shape technical roadmaps Troubleshoot and resolve complex technical issues across platforms or domains Identify and introduce the right tools, technologies, and processes to improve efficiency Stay up to date with emerging tech trends and influence innovation within the team

Job Summary: We are seeking a seasoned Tech Anchor to provide technical leadership across project teams and ensure the successful design, delivery, and execution of high-quality technology solutions. The ideal candidate will act as the go-to expert, bridging the gap between business goals and engineering implementation while mentoring developers and guiding architecture decisions. Key Responsibilities: Lead end-to-end technical design and architecture for critical projects Provide guidance on best practices in development, testing, deployment, and DevOps Mentor and support engineers across levels, fostering strong technical capabilities Review code and ensure adherence to architectural standards and quality benchmarks Collaborate with product managers, designers, and business stakeholders to shape technical roadmaps Troubleshoot and resolve complex technical issues across platforms or domains Identify and introduce the right tools, technologies, and processes to improve efficiency Stay up to date with emerging tech trends and influence innovation within the team

Job Summary: We are seeking a seasoned Tech Anchor to provide technical leadership across project teams and ensure the successful design, delivery, and execution of high-quality technology solutions. The ideal candidate will act as the go-to expert, bridging the gap between business goals and engineering implementation while mentoring developers and guiding architecture decisions. Key Responsibilities: Lead end-to-end technical design and architecture for critical projects Provide guidance on best practices in development, testing, deployment, and DevOps Mentor and support engineers across levels, fostering strong technical capabilities Review code and ensure adherence to architectural standards and quality benchmarks Collaborate with product managers, designers, and business stakeholders to shape technical roadmaps Troubleshoot and resolve complex technical issues across platforms or domains Identify and introduce the right tools, technologies, and processes to improve efficiency Stay up to date with emerging tech trends and influence innovation within the team

We are looking for interns passionate about social media and interested in making a positive impact in the healthcare sector. These interns will be required to Develop and execute social media campaigns tailored to the healthcare industry. Craft engaging and informative social media posts to raise awareness. Work and gain experience on professional creation tools Research and stay updated on healthcare trends, topics, and news to inform content strategy. Collaborate with graphic designers and content creators to produce multimedia assets such as graphics, videos, and infographics. Monitor social media channels, analyze performance metrics, and provide insights to optimize campaign effectiveness. Assist in community management by engaging with followers, responding to comments/messages, and fostering a positive online community. Qualifications: Currently enrolled in a degree program related to marketing, communications, journalism, or a related field. Strong written and verbal communication skills with a creative flair for storytelling. Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment. Passion for healthcare and a desire to make a positive impact in the industry. Perks: Hands-on experience in social media marketing within the healthcare sector. Mentorship and guidance from experienced professionals in the field. Networking opportunities with industry experts and fellow interns. Potential for future employment or recommendation based on performance. Employment Type: Full-time/Part time

We are looking for a creative, proactive, and versatile Digital Content Creator cum Public Relations Officer to join our team. This dual-role position is ideal for someone who can craft engaging digital content while also managing the institution s public image and communications. Eligibility Criteria: Bachelors/Master s degree in Mass Communication, Journalism, Marketing, English, or related field Minimum 3 5 years of experience in content creation, digital media, and PR Exceptional written and verbal communication skills in English Proficiency in social media platforms, digital marketing tools, and basic graphic/video editing software Strong storytelling skills and a keen sense of visual branding Experience in educational institutions or similar sectors will be an added advantage Key Responsibilities: Create, edit, and manage high-quality content for social media, website, newsletters, and internal communications

We are looking for a skilled Content Writer to join our team at FRETRON, contributing high-quality content that resonates with our audience. The ideal candidate will have excellent writing skills and the ability to create engaging content. Roles and Responsibility Develop and implement content strategies to achieve business objectives. Create high-quality, engaging content across various platforms. Conduct research to stay updated on industry trends and developments. Collaborate with cross-functional teams to ensure consistency in messaging. Edit and proofread content for accuracy and quality. Meet deadlines and deliver content on time. Job Requirements Proven experience as a Content Writer or similar role. Excellent writing, editing, and communication skills. Ability to work independently and collaboratively as part of a team. Strong research and analytical skills. Familiarity with content management systems and social media platforms. Ability to adapt to changing priorities and deadlines.

Billing Generation, Answering call, Day end report consolidation, We are looking for a highly skilled and experienced Receptionist to join our team at Vijaya Diagnostic Centre Limited. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service. Roles and Responsibility Manage the front desk, handle phone calls, and respond to emails professionally. Greet visitors, answer questions, and address concerns courteously. Coordinate appointments, schedule meetings, and manage patient records accurately. Handle billing and payment transactions efficiently. Maintain confidentiality and adhere to company policies. Develop and implement effective filing systems, both physical and digital. Job Requirements Proven experience in a similar role with excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment with multiple priorities. Strong organizational and time management skills with attention to detail. Proficient in Microsoft Office applications, including Word, Excel, and Outlook. Excellent problem-solving skills with the ability to think critically and creatively. Maintain confidentiality and handle sensitive information with discretion.

Job description Research, write, and edit content for various channels including website, social media, blogs, and marketing materials - Develop content that is engaging, informative, and relevant to our target audience - Collaborate with the marketing and design teams to create content that aligns with the companys brand and messaging - Stay up-to-date with industry trends and best practices in content writing and incorporate them into our content strategy - Conduct keyword research and optimize content for search engines - Proofread and edit content to ensure it is error-free and meets the companys standards - Contribute to content planning and strategy discussions Requirements: - Proven experience as a Content Writer or similar role - Exceptional writing and editing skills with a keen eye for detail - Strong research skills and the ability to write on a variety of topics - Knowledge of SEO best practices and keyword optimization - Ability to work independently and meet deadlines - Excellent communication and collaboration skills - Bachelors degree in English, Journalism, Communications, or a related field

Microsoft Word - Program Officer- Promotions Communications.docx Program Officer: Promo-ons Communica-ons Key Responsibili-es: Given below, but not limited to: - Conceptualize, design and prepare promo:on and communica:on materials like Brochures, Fliers, PPTs, NewsleBer and Posters etc. - Handling the Social Media plaGorms of the Founda:on. - Prepare Founda:ons Annual Report. - Shoo:ng edi:ng movies - Develop communica:on and branding strategy for Founda:on. - Handling SRF Founda:ons website. - Any other task as assigned by Repor:ng Authority Desired Candidate profile: - Proficiency in using edi:ng soPwares like Corel Draw, InDesign, Photoshop, Movie Maker, Adobe Premier Pro/FC, MS Office etc. - Good communica:on skills, both verbal and wriBen in English and Hindi is MUST. - Proficiency in shoo:ng videos and edi:ng. - Proficiency in usage of Digital Cameras. Experience: - Min 2 years of work exp. In the field of Promo:ons Communica:ons associa:ng with NGO/corporate founda:on or development space Qualifica-on: - Masters degree in humani:es/social work. Preference given to the person having Mass Communica:on/Journalism diploma or degree. Loca-on: - Head Office, Gurgaon Relevant applicants to send their updated resumes a cover note with subject line:

Job Description: Content Writer We are looking for a Content Writer to join our marketing team. In this role, you will be responsible for creating SEO-optimized content across various platforms, including blogs, comprehensive gated materials, and dynamic marketing campaign copy. This position is particularly suited for individuals with experience in content writing, especially within the technology sector, with a focus on B2B as an advantage. Join our team and contribute to our content strategy while supporting our growth in a collaborative and dynamic environment. Responsibilities: Supporting Growth Marketing: Assist demand generation and growth marketers by crafting compelling copy for campaigns, including emails to prospects and customers, campaign landing pages, and other marketing materials aimed at driving engagement and conversions. Creating SEO-Enhanced Content: Produce SEO-optimized content across different formats, such as engaging blogs, in-depth long-form gated downloads (whitepapers, e-books, guides), and impactful web materials. Use SEO expertise for keyword research and content optimization to improve our website's visibility and search ranking, ensuring all content aligns with our marketing goals and brand voice. Analyzing Content Performance: Monitor and analyse performance metrics of all content to inform strategy adjustments. Focus on optimizing content based on engagement and conversion data to enhance audience reach and the effectiveness of our content marketing efforts. Writing Blogs: Collaborate with our growth marketing team to create assets for the blog. This involves integrating SEO insights to ensure content adheres to best practices and effectively targets our intended market segments. Developing Organic Social Media Content : Create compelling content for various social media platforms that resonates with our target audience and drives engagement, while maintaining brand consistency across all channels. Supporting Other Teams: Collaborate with other teams such as designers and developers to ensure that content is aligned with the companys brand, maintaining consistency and coherence across all digital marketing initiatives Qualifications: Bachelor's degree in Marketing, Communications, English, Journalism, or a related field, or equivalent experience required. 1 - 3 years of experience in content writing, especially in the technology sector. Strong portfolio of published or professional writing samples across various content formats, demonstrating expertise and familiarity with technology concepts. Exceptional writing, editing, and proofreading skills, with the ability to convey complex concepts in an engaging and accessible manner. Solid understanding of SEO principles and practices to maximize content reach and engagement. Familiarity with content management systems (CMS) and the ability to adapt content across various social media platforms. Office Timing: 10am to 6pm Working days - Mon to Sat (6 days)

Position: English-Hindi Translator About us: - We are India's leading political consulting organization dedicated to provide high quality professional support for political campaigns. We strongly believe that the nation will best benefit from an enlightened political leadership in the form of Prime Minister Narendra Modi and are proud to have previously contributed in a similar capacity in the momentous election campaign of 2014, 2019, 2024 and various subsequent state elections. - Our work includes envisioning and executing innovative electioneering campaigns, facilitating capacity building of grassroots cadre and shaping governance. We add professional aspects to the strengths of the scores of grassroots workers supporting the Prime Minister and ensure optimal electoral results not as an end in itself but to add to the Prime Minister's vision for a developed India. Our work leverages on-ground activities, data analytics, research and new age media as a force multiplier for the Prime Minister's messages and actions. - We comprise a diverse group of dedicated individuals including former management consultants, lawyers, engineers, political theorists, public policy professionals and other varied sectors from premier institutes and corporates with the unified objective of meaningfully contributing to the polity of the nation. About The Role: -Understand, compile and articulate political ideas and objectives and philosophy into public messaging customized for the topic, speaker, and intended audience -Understand a diverse range of inputs and effectively integrate them in a coherent manner -Conceptualize and articulate politically relevant thematic ideas and statements for key players -While this is an interesting proposition and comes with enormous exposure, it also raises - expectations on maintenance of confidentiality, display of exemplary client management skills and most importantly, on performance. - The job will require work from office and long working hours depending on project requirement. Position Requirements: -The role requires intelligent, passionate, and self-driven professionals with a clear understanding of Indian politics. The candidate should possess excellent communication and language skills, teamwork, thought leadership and should be able to deliver effectively in a fast-paced, highly dynamic work environment. In addition to this: -Minimum undergraduate with previous experience of at least 1-6 years as English to Hindi / Hindi to English Translator. -The role requires a clear understanding of Indian politics and current affairs -The candidate should be well versed in Hindi and English with good understanding of grammar and styles - The candidate should be open to long working hours and work on weekends - The candidate should have a working laptop -The candidate should have a strong bias for action and be a self-starter -The candidate should be able to work on short deadlines and be able to collaborate with various internal team members P.S: This is a contractual role till April 2026.

Billing Generation, Answering call, Day end report consolidation, We are looking for a highly skilled and experienced Receptionist to join our team at Vijaya Diagnostic Centre Limited. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and provide top-notch customer service. Roles and Responsibility Manage front desk operations, including answering phone calls, responding to emails, and handling walk-in visitors. Handle billing and patient payments with accuracy and efficiency. Provide exceptional customer service by addressing patient inquiries and concerns professionally. Maintain accurate records of patient information, medical history, and treatment plans. Coordinate with healthcare professionals to ensure seamless patient care. Develop and implement effective filing systems, both physical and digital. Job Requirements Proven experience as a Receptionist or similar role in a healthcare setting. Excellent communication and interpersonal skills. Ability to work effectively in a team environment. Strong organizational and time management skills. Proficient in Microsoft Office and other software applications. Maintain confidentiality and handle sensitive information with discretion. Flexibility to work flexible hours, including evenings and weekends. Competitive salary and benefits will be offered to the right candidate.

Position: Marketing Executive Location: Raipur Opening - 3 Key Requirements: 2-4 years of experience in media marketing, advertisement sales, or business development Good understanding of the electronic media/TV news industry Strong local network in Raipur with advertising agencies, clients, and businesses Excellent communication and presentation skills Self-driven, target-oriented, and able to work under pressure Prior experience in a media house or with a Hindi satellite news channel is preferred Role Responsibilities : Generate advertisement and sponsorship revenue from regional clients and agencies Develop and maintain long-term relationships with clients in Raipur and nearby areas Offer customized advertising solutions aligned with the channels editorial and audience focus Coordinate with head office teams for campaign planning and execution Track performance metrics, maintain billing cycles, and ensure timely payments Assist in planning and executing brand events, local promotions, and audience engagement initiatives

Key Responsibilities: ???? Public Relations: Develop and maintain strong relationships with journalists, influencers, bloggers, and media houses. Draft and distribute press releases, media kits, speeches, Q&A briefs, and official statements. Secure high-quality media placements in print, online, TV, and radio. Monitor media coverage and prepare detailed press reports and sentiment analysis. Handle crisis communication and reputation management with professionalism. ???? Marketing Communications: Plan and execute 360-degree marketing campaigns across digital, print, and event platforms. Collaborate with internal teams (sales, product, design) to align messaging with business objectives. Manage content creation for brochures, newsletters, social media, websites, and marketing collateral. Track campaign performance using analytics tools and prepare marketing ROI reports. Support in organizing events, trade shows, webinars, or product launches. ???? Digital and Social Media: Work closely with the digital team to amplify PR efforts through social media and paid campaigns. Oversee brand messaging and tone across all online channels. Ensure content is consistent with brand guidelines and storytelling strategy. Required Skills and Qualifications: Bachelor's degree in Marketing, Communications, Public Relations, Journalism, or a related field. 37 years of experience in PR, marketing communications, or media handling. Strong writing and storytelling skills, with the ability to craft compelling content for various audiences. Good understanding of digital marketing tools, trends, and platforms (e.g., LinkedIn, Instagram, SEO, Mailchimp). Excellent interpersonal skills to manage media relations and internal stakeholders.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Roles & Responsibilities: Research and analyze topics to create informative and engaging content, including FAQs tailored to audience needs. Write high-quality content for blogs, articles, social media, and marketing materials that aligns with the brand voice. Optimize content for SEO by integrating relevant keywords and following best practices for search engine visibility. Collaborate with the marketing and design teams to brainstorm creative concepts and support content campaigns. Craft clear, concise, and audience-specific copy for different platforms and target groups. Ensure consistency in tone, style, and messaging while adhering to brand guidelines. Edit and proofread content to maintain accuracy, grammar, and clarity. Working Days: 5 Days (Monday to Friday)

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Mohali. Please go through the JD and Apply. We shall call back the relevant profiles. Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Mohali. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > 10,000 Relocation Bonus > 14 Days Free Hotel Stay > Freshers Can Apply > Grads Fresher/Exp > Salary Range (CTC) : 28K to 40K Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Mohali. Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Mohali . Please go through the JD and Apply. We shall call back the relevant profiles. Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hiring for Leading ITES Company In Gurgaon for Customer Support/Technical Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Job Description: As a Public Relations (PR) Executive, you will play a crucial role in managing the relationships between our company and external parties. Your primary responsibility will be to represent the company and enhance its reputation and credibility. Your efforts will contribute significantly to increasing the company's visibility and trust among various stakeholders. Your key responsibilities will include building and nurturing relationships with the media, drafting compelling press releases, monitoring and analyzing media coverage, coordinating content creation across various platforms such as advertisements, videos, social media, and online PR campaigns. You will also be responsible for organizing press conferences, events, conducting market research, identifying new business opportunities, and maintaining strong client relationships. Additionally, you will develop and implement effective social media PR strategies to further promote the company's objectives. To excel in this role, you should have 0-1 years of experience in Public Relations or a related field. A solid understanding of social media platforms including blogs, Facebook, and Twitter is essential. Excellent communication and presentation skills are a must, as you will often be required to represent the company in public settings. Building and maintaining strong relationships with key individuals and organizations will be a key part of your role. Your creativity and problem-solving skills will also be critical in devising innovative PR solutions. If you are passionate about shaping the public image of a company and possess the required skills and qualifications, we encourage you to submit your resume to info@goldeneraroyalgroup.com. Join our team and be an integral part of our mission to enhance the company's reputation and reach new heights of success.,