The GM - Marketing is primarily responsible for: Developing marketing strategy for the dealership group based on Mercedes-Benz corporate directives and in alignment with dealership business objectives. Driving individual dealerships as per final marketing directions and sales objectives assigned to each one of them. Lead the dealership marketing team to deliver results as per the plan. Integrate with dealership CRM team to work on joint campaigns and for lead management system. Monitoring and controlling marketing execution at all dealership locations. Managing and effectively utilizing the dealership group’s marketing budget. Requirements: Basics: MBA / PGDBM Experience (type of): Minimum 10-12 years’ experience in marketing / advertising / events (preferably with auto / consumer durable / FMCG sector / hospitality). Specialized Knowledge: Clear thinking capabilities and strategic approach, Ability to align activities towards goals and Sales targets, Communication skills, Customer oriented attitude, Ability to coordinate with external agencies, team player, ability to handle customer queries/complaints, analytical skills, Event management skills, knowledge of digital marketing activities. Job Types: Full-time, Permanent Pay: ₹70,000.00 - ₹85,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Education: Master's (Preferred) Experience: Marketing: 8 years (Preferred) Language: English (Preferred) Location: Chandigarh, Chandigarh (Preferred) Work Location: In person Application Deadline: 30/06/2025 Expected Start Date: 23/06/2025
Immediate requirement of ' Personal Driver " at MD's House for Chandigarh location. Interview Location: Joshi Mercedes, Plot No, 84-85, Industrial Area Phase -2 Chandigarh. Carry your resume, driving license and passport size photograph for interview. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Experience: Car driving: 5 years (Preferred) License/Certification: Driving Licence (Preferred) Location: Chandigarh, Chandigarh (Required) Work Location: In person Application Deadline: 30/06/2025 Expected Start Date: 01/07/2025
Immediate requirement of ' Personal Driver " at MD's House for Chandigarh location. Interview Location: Joshi Mercedes, Plot No, 84-85, Industrial Area Phase -2 Chandigarh. Carry your resume, driving license and passport size photograph for interview. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Experience: Car driving: 5 years (Preferred) License/Certification: Driving Licence (Preferred) Location: Chandigarh, Chandigarh (Required) Work Location: In person Application Deadline: 30/06/2025 Expected Start Date: 01/07/2025
The GM - Marketing is primarily responsible for: Developing marketing strategy for the dealership group based on Mercedes-Benz corporate directives and in alignment with dealership business objectives. Driving individual dealerships as per final marketing directions and sales objectives assigned to each one of them. Lead the dealership marketing team to deliver results as per the plan. Integrate with dealership CRM team to work on joint campaigns and for lead management system. Monitoring and controlling marketing execution at all dealership locations. Managing and effectively utilizing the dealership group’s marketing budget. Requirements: Basics: MBA / PGDBM Experience (type of): Minimum 10-12 years’ experience in marketing / advertising / events (preferably with auto / consumer durable / FMCG sector / hospitality). Specialized Knowledge: Clear thinking capabilities and strategic approach, Ability to align activities towards goals and Sales targets, Communication skills, Customer oriented attitude, Ability to coordinate with external agencies, team player, ability to handle customer queries/complaints, analytical skills, Event management skills, knowledge of digital marketing activities. Job Types: Full-time, Permanent Pay: ₹70,000.00 - ₹90,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Education: Master's (Preferred) Experience: Marketing: 8 years (Preferred) Events management: 5 years (Preferred) Automobile: 3 years (Preferred) Language: English (Preferred) Location: Chandigarh, Chandigarh (Preferred) Work Location: In person Expected Start Date: 15/07/2025
Job Details: Experience Required: Automobile experience at least 2 years Location: Joshi Mercedes-Benz, Plot No. 84-85, Industrial area phase-2, Chandigarh Job Role: Maintain Customers Data Base. Scheduling an Appointment Plan service booking slots as per the service capacity input given by Job Controller. Accept service booking from various sources like in-bound calls, out-bound calls and website Capture customers’ requirements and confirm appointment one day prior to appointment date. Inform service booking to front office, workshop and spare parts for preparing service reception. Keep close follow up of appointments for turn-up and in case of non-turn up, follow up with customers for subsequent rescheduling. Follow up call to be made after 7 days of customer visit. Communicate the customer complaint details to respective department and follow up for resolution. For any quer : Contact @ 9878941946 Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Internet reimbursement Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Experience: CRE: 3 years (Preferred) automobile: 3 years (Required) Language: English (Preferred) Location: Chandigarh, Chandigarh (Preferred) Work Location: In person
Implement customer life cycle communication to increase customer retention. Discuss with respective HODs’ develop an action plan for CSI improvement at the dealership. Develop and implement a mechanism to capture customer feedback at various stages in sales process (like test drive feedback, feedback on overall sales experience etc). Capture customer feedback post-delivery through feedback form and analyse the customer feedback. Develop counter measure to eliminate negative feedback from customers in future Regular updating of Customer Data in software. Provide feedback to sales department on customer complaints or any other issues that may affect customer satisfaction. Implement Complaint Management process as defined by MB India . Capture, record and monitor customer complaints on regular basis. Conduct root cause analysis of all the complaints. Implement action plan to minimise complaints and reduce complaint resolution time. Act as one point contact with the customers for all customer complaints. Handle dis-satisfied customers who has raised complaints. Share your resume @ 9878941946 Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹45,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Provident Fund Education: Bachelor's (Required) Experience: Automobile: 3 years (Required) Customer service: 5 years (Preferred) CRM: 4 years (Preferred) Language: English (Preferred) Location: Chandigarh, Chandigarh (Preferred) Work Location: In person
Implement customer life cycle communication to increase customer retention. Discuss with respective HODs’ develop an action plan for CSI improvement at the dealership. Develop and implement a mechanism to capture customer feedback at various stages in sales process (like test drive feedback, feedback on overall sales experience etc). Capture customer feedback post-delivery through feedback form and analyse the customer feedback. Develop counter measure to eliminate negative feedback from customers in future Regular updating of Customer Data in software. Provide feedback to sales department on customer complaints or any other issues that may affect customer satisfaction. Implement Complaint Management process as defined by MB India . Capture, record and monitor customer complaints on regular basis. Conduct root cause analysis of all the complaints. Implement action plan to minimise complaints and reduce complaint resolution time. Act as one point contact with the customers for all customer complaints. Handle dis-satisfied customers who has raised complaints. Share your resume @ 9878941946 Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹45,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Provident Fund Education: Bachelor's (Required) Experience: Automobile: 3 years (Required) Customer service: 5 years (Preferred) CRM: 4 years (Preferred) Language: English (Preferred) Location: Chandigarh, Chandigarh (Preferred) Work Location: In person
Immediate requirement of Sales Trainer at Joshi Mercedes Chandigarh. Job Details: Experience Required: 5-10 years of trainer experience in automotive brand. Specialized Knowledge: Communication skills, excellent people management skills, team player, sensitive to training needs of the staff, knowledge of MS office and training methodology and trends in training. Job Role: Conduct Foundation Training on Brand through E-Training for all new sales staff Conduct Internal Orientation training for Sales and Customer Service staff Conduct Basic Auto Technology Module and Test as per MB India guidelines Ensure implementation of On Job Training through Training Log Books Conduct Product and Sales Process Training with role plays at dealerships Train the team on product launch updates and competition comparison On the job training and shadowing for Sales staff to improve conversion and productivity Conduct training to Car Delivery Executive & On Road Assistance as and when required To design, conduct & monitor timely evaluations after the training has been imparted Coordination with MB Academy Team on Training Needs To get updated information on Products and Processes in terms of Training Content from MB Sales Training. To apply: Share your updated resume at 9878941946 Job Type: Full-time Pay: ₹50,000.00 - ₹70,000.00 per month Benefits: Health insurance Internet reimbursement Leave encashment Education: Bachelor's (Preferred) Experience: Automobile Sales Trainer: 5 years (Required) Language: English (Preferred) Location: Chandigarh, Chandigarh (Preferred) Work Location: In person
Immediate requirement of Sales Trainer at Joshi Mercedes Chandigarh. Job Details: Experience Required: 5-10 years of trainer experience in automotive brand. Specialized Knowledge: Communication skills, excellent people management skills, team player, sensitive to training needs of the staff, knowledge of MS office and training methodology and trends in training. Job Role: Conduct Foundation Training on Brand through E-Training for all new sales staff Conduct Internal Orientation training for Sales and Customer Service staff Conduct Basic Auto Technology Module and Test as per MB India guidelines Ensure implementation of On Job Training through Training Log Books Conduct Product and Sales Process Training with role plays at dealerships Train the team on product launch updates and competition comparison On the job training and shadowing for Sales staff to improve conversion and productivity Conduct training to Car Delivery Executive & On Road Assistance as and when required To design, conduct & monitor timely evaluations after the training has been imparted Coordination with MB Academy Team on Training Needs To get updated information on Products and Processes in terms of Training Content from MB Sales Training. To apply: Share your updated resume at 9878941946 Job Type: Full-time Pay: ₹50,000.00 - ₹70,000.00 per month Benefits: Health insurance Internet reimbursement Leave encashment Education: Bachelor's (Preferred) Experience: Automobile Sales Trainer: 5 years (Required) Language: English (Preferred) Location: Chandigarh, Chandigarh (Preferred) Work Location: In person
Immediate requirement of EDP Executive at Joshi Mercedes at Ludhiana location. Job Details: Experience required: 3+ years in Automobile sector Salary: 25-30k + Incentives Location: VPO Jugiana, G.T. Road, Ludhiana, Punjab Skills : Proficiency in MS Excel. Billing experience Strong attention to detail and accuracy. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Internet reimbursement Leave encashment Provident Fund Education: Diploma (Preferred) Experience: AUTOMOBILE: 3 years (Preferred) EDP / Billing: 3 years (Preferred) Location: Jugiana, Ludhiana, Punjab (Preferred) Work Location: In person
Immediate requirement of EDP Executive at Joshi Mercedes at Ludhiana location. Job Details: Experience required: 3+ years in Automobile sector Salary: 25-30k + Incentives Location: VPO Jugiana, G.T. Road, Ludhiana, Punjab Skills : Proficiency in MS Excel. Billing experience Strong attention to detail and accuracy. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Internet reimbursement Leave encashment Provident Fund Education: Diploma (Preferred) Experience: AUTOMOBILE: 3 years (Preferred) EDP / Billing: 3 years (Preferred) Location: Jugiana, Ludhiana, Punjab (Preferred) Work Location: In person