Administrative Assistant Vision Overseas Group

0 years

0 Lacs

melbourne, victoria, australia

Remote

Our business is growing rapidly, and we are looking for dedicated team members who share our passion for improving people’s lives while enjoying a positive, supportive work culture. With opportunities available both onshore (Deer Park, Melbourne) and offshore (remote, preferably based in Punjab, India) , this role is ideal for motivated individuals seeking long-term career stability in the migration industry. About The Role As an Administration Assistant , you will play a vital role in supporting our Registered Migration Agents and ensuring seamless service for our clients. This is a fast-paced, detail-oriented role that requires excellent organisation, communication, and a genuine desire to help people. Support migration agents by collating, organising, and formatting client documents. Provide end-to-end administrative support to registered migration agents. Manage client communications: follow up on inquiries via phone and email in a timely, professional manner. Deliver customer service to existing clients (answering queries, requesting documents) and prospective clients (booking consultations, providing basic information). Prepare essential documentation (document checklists, visa forms, submission letters, etc.). Maintain client case management systems (case notes, timelines, progress updates). Draft professional correspondence and emails. Working Conditions: Onshore (Deer Park, Melbourne): Office-based, standard Australian business hours. Offshore (Remote): Work-from-home arrangement, with hours aligned to Australian business time (4:00 am – 1:00 pm IST). Requirements for Remote Applicants: Home office setup with a reliable high-speed internet connection. Quiet, professional work environment. About You: To succeed in this role, you will demonstrate: Strong proficiency in Microsoft Office and Adobe Acrobat (mandatory). Qualifications in computer applications or administration (preferred). Excellent communication skills in English, both written and verbal (IELTS equivalent score of 7+ in Speaking & Listening is desirable). Exceptional attention to detail and accuracy. Previous administration experience (preferably in a professional services environment). A positive, client-focused attitude with a genuine passion for helping others. Ability to prioritise tasks, manage deadlines, and work under pressure. Strong organisational and time management skills. Collaborative, team-oriented approach. What's in it for you? Attractive annual income Stable long-term position within a supportive environment How to Apply: Interested candidates are invited to submit their resume and a cover letter explaining their qualifications and why they are the ideal candidate for this position. We welcome and encourage candidates of all backgrounds and experiences to apply. Email us at: deer.park@vog.com.au Join us in making immigration dreams come true for our clients. Apply today and become an integral part of our mission! P.S: We value attention to detail and accuracy. Applicants are encouraged to showcase these qualities during the application and interview process.

Posted 19 hours ago

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