1.0 - 6.0 years

2 - 4 Lacs

sambhal, suar, moradabad

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Key Responsibilities Manage day-to-day hub operations, including first-mile, mid-mile, and last-mile processes. Ensure on-time dispatches, pickups, and deliveries as per business requirements. Supervise and coordinate with Delivery Associates (DAs), Hub Staff, and Fleet . Monitor load, route planning, and trip completion to achieve productivity targets. Maintain and track SLA adherence, TAT, and customer experience KPIs . Control operational costs by monitoring fuel usage, vehicle utilization, and manpower productivity . Ensure compliance with Shadowfax policies, safety standards, and process guidelines . Handle hub escalations and provide timely resolutions. Collaborate with the city/cluste...

Posted 2 months ago

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Customer Care Executive under Meerut region Muthoot Finance

0.0 - 1.0 years

2 - 4 Lacs

Sambhal, Suar, Dhanaura

Work from Office

CUSTOMER CARE EXECUTIVE (CCE) We are hiring CCE's for Siyana,Sambhal,Dhanaura,Suar,Shikarpur branch locations. -Only Females candidates are eligible to apply -Age upto 30 years -Freshers are also welcome Responsibilities- Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism. Generate business and leads for new loans from new customers Handle branch walk-ins for business generation. Generate referrals through existing customer base and walk-ins. Meetings with HNI, corporate and institutional clients to promote gold loan proposition. Handle customer requests and complaints and take it to closure. Understand the need of the customer and cros...

Posted 4 months ago

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