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6.0 - 11.0 years
5 - 7 Lacs
Remote, , India
On-site
Mandatory Skills: SAP ABAP with experience in IDOC development and RICEF - 6 Years ABAP programming skills Understands business scenarios of SD Communication skill Essential Duties and Responsibilities: Good working experience on RICEF objects ( Reports, Interface, Conversions, Enhancements and Forms ). Expertise in ALE/IDOC Development. Excellent ABAP Programming skills with good knowledge and experience on ABAP Object Oriented programming. Also extensive knowledge and experience on Adobe forms and Workflows. Experience in Enhancements including BADIs/User-exits/Customer exit is recommended. Good knowledge and experience in AIF & API interfaces. Expertise in contributing towards the implementation, support and roll-out of all SAP familiar modules SD, MM, PP etc., Skilled in understanding the business scenarios for all modules SD, MM & PP modules from SAP technical perspective to meet the implementation requirements. Managed development & support, functional specification review, technical specification writing, performance tuning and incident analysis and solutions. Exhibit good communication, Presentation, and Interpersonal skills. Should be a good team player, leader to drive the team. Willingness to continuously learn both new technologies and business processes.
Posted 1 week ago
5.0 - 7.0 years
5 - 7 Lacs
Remote, , India
On-site
5-7+ years of SAP industry experience, SAP S4/HANA - 2+ years. Good Understanding on Fiori Design Guidelines/UI5 framework. Strong conceptual knowledge of SAPUI5, HTML5, CSS , Java Scripts, JQuery and MVC architecture. Should have SAP ABAP/UI5 development experience of 5+ years. At least hands on experience in one end-to-end implementation of S4 Hana or Conversion from ECC to S4 HANA. Good working experience on OO ABAP and RICEF objects (Reports, Interface, Conversions, Enhancements and Forms). Experience in OData service development is highly recommended. Experience in Enhancements including BADIs/BTE/User-exits/Customer exit/Enhancement spots is recommended. Experience in development of forms (Adobe forms/smart forms) is preferable. Good Experience on consuming OData services or any other WEB APIs in Fiori applications. SAP UI5 development experience in enhancing standard SAPUI5 and Fiori Element applications. Experience on developing Fiori element & smart control based applications using UI5 annotations. Good debugging skills using different available browsers. Good knowledge on CDS Views and annotations. Consuming the same in Fiori/ UI5 application Added advantage if Full stack developer experience Exposure towards GIT/Bigbucket is recommended. Knowledge on Fiori configuration and activation and creation of catalogs and groups. Should have Basic exposure to SAP BTP, Very good experience in using IDEs like Webide/Business Application Studio Basic knowledge on Fiori Authorization concepts. Good to have knowledge on the IDoc/Workflow/Webdynpro. Qualifications Resource should have an Professional graduation in Engineering or equivalent qualification Additional Associated degree preferred Excellent verbal and written communication skills, ability to effectively communicate with internal and external customers Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practices
Posted 1 week ago
10.0 - 20.0 years
8 - 10 Lacs
Remote, , India
On-site
Define Salesforce Commerce Cloud (SFCC) Architecture & Design. Ensuring that all new B2C commerce functionalities are built with Salesforce standard features and target technology architecture. - Must Extensive experience on exposing SFCC standard & custom functionality via OCAPI and B2CCommerce API for Headless Commerce Implementations - Must Lead/mentor/guide a team of Leads & Senior /Junior Developers. Delivering compelling presentations, architectural blueprint documents, environment management plan, development policy and participate in requirements-gathering workshops to influence the strategic direction of projects and lead business through solution design. - Must Execution of best practice standards: design, coding, environment, data. Partnering end-to-end with Product Managers / Owners, Business Stakeholders and business analysts to understand customer requirements and process flows and translate them into Salesforce technology solutions - Must Managing all application architecture artifacts - Must Ongoing application rationalization and simplification of user experience. Demonstrate a strong command of technical details to translate proposed solutions into functional specifications with technical team. Manage technical delivery of custom development, integrations, and data migration elements the applications built. Build Proofs-Of-Concept to illustrate possible technical solutions to stakeholders and technical staff. Establish and implement development patterns for technical staff to follow. Define and implement DevOps processes to improve development quality. Extensive experience in designing Web Solutions with Best-in-Class Web Security & Performance - Must Day-to-day guidance and coaching for solution and integration teams. Establishing and controlling technical definitions, rules, principles, and standards for teams. Assessing, reviewing and decisioning on all solution architecture designs. Delivering compelling presentations, architectural blueprint documents, environment management plan, development policy and participate in requirements-gathering workshops to influence the strategic direction of projects and lead business through solution design - Must. Execution of best practice standards: design, coding, environment, data. Documenting any newly developed functionality in solution designs. Partnering end-to-end with Product Managers / Owners, Business Stakeholders and business analysts to understand customer requirements and process flows and translate them into Salesforce technology solutions. Managing all application architecture artifacts. Ongoing application rationalization and simplification of user experience. Demonstrate a strong command of technical details to translate proposed solutions into functional specifications with technical team. Manage technical delivery of custom development, integrations, and data migration elements the applications built. Build Proofs-Of-Concept to illustrate possible technical solutions to stakeholders and technical staff. Establish and implement development patterns for technical staff to follow. Basic Qualifications: Must have worked with Headless Commerce implementations with Backend Agnostic FE frameworks-Must Extensive Experience on prior experience in integrating SFCC APIs to frontend stack.
Posted 1 week ago
4.0 - 10.0 years
4 - 9 Lacs
Remote, , India
On-site
Responsibilities Proven work experience in software development. Proven work experience in software quality assurance. Experience in writing clear, concise, and comprehensive test plans and test cases. Firsthand experience with both white box and black box testing. Firsthand experience with automated testing tools. Solid knowledge of SQL, scripting, and data analysis. Experience working in an Agile/Scrum development process, specifically testing facilitation and execution in an agile environment. Experience working in Azure DevOps to create and maintain: Test Cases Defects Experience with performance and/or security testing is a plus. Business Analysis background is required to collaborate with Business Analysts to assist in creating and maintaining business requirements as necessary.
Posted 1 week ago
5.0 - 7.0 years
5 - 7 Lacs
Remote, , India
On-site
5 to 7 Years of SAP ABAP,OOABAP, CDS, and Odata skills for the developer position in PPS (RAP is no longer a mandatory skill). Technical - HANA ABAP Hands-on development experience of RICEF objects in both HANA ABAP and Core ABAP Hands-on expertise in In-App techniques. Hands-on knowledge in ODATA API and CDS Views. Hands-on development experience in different Views of HANA (Attribute & Analytical views). Creation of Calculation views from Analytical views. Reports: Interactive and ALV (preferably ALV using OO Methodology) Interfaces: BAPI, IDOC, and Flat file Interfaces (handling files on Application Server and Presentation Server) Enhancements: BADI, User Exits, Customer Exits, and Enhancement Spots (all are mandatory) Proficiency in areas like Data Dictionary and Performance Tuning Expertise in OO ABAP Performance Optimization Techniques in SAP HANA Currency Conversion and Usage of Variables in HANA Metadata import to SAP HANA Using SAP: Export Models and Import Models SQL Scripts, CE Functions and Procedures in HANA Hierarchies, Measures and Joins in HANA ABAP
Posted 1 week ago
5.0 - 11.0 years
5 - 13 Lacs
Remote, , India
On-site
Requirements Exceptional knowledge of C#, .Net Core Proficiency in REST APIs, Angular 12+ above, Typescript, CSS/SCSS Strong understanding of MSSQL, Cosmos DB/Mongo (No SQL) Proficiency in JavaScript, JSON, jQuery, HTML, FetchXML Experience with Azure and/or AWS cloud platforms Familiarity with Azure DevOps Job Details: Timing: 6:30 pm - 2:30 am Contract Duration: 12 Months Responsibilities: Develop, maintain, and execute automated test scripts using C#, .Net Core for web applications built on Angular and REST APIs. Design and implement automated test suites for frontend and backend components. Collaborate with developers and stakeholders to understand requirements and ensure comprehensive test coverage. Execute performance, scalability, and reliability testing on cloud-based services using Azure and/or AWS. Create and maintain test data, environments, and configurations as needed. Participate in code reviews and provide feedback on testability and quality aspects. Utilize Azure DevOps for test case management, defect tracking, and continuous integration. Analyze test results, identify defects, and work with development teams to resolve issues. Contribute to the continuous improvement of the QA process, tools, and methodologies.
Posted 1 week ago
10.0 - 20.0 years
5 - 7 Lacs
Remote, , India
On-site
SAP CRM ABAP with Function modules, Reports, Data dictionary, Object-oriented ABAP programming, BADI- s, BAPI- s, ADOBE forms , SAP CRM WEB UI with BOL Programming , GENIL , UI configurations, Transaction launcher, AET, Interfaces with RFC, ODATA, SPROXY, web services, ISU CRM with SAP CRM One Order framework, ISU data model(added advantage), S4HANA Service management(added advantage). 1x SAP IS-Utilities CRM/ISU Technical (7-9) years of hands on SAP CRM/ISU Abap programmer with at least one SAP IS-U project full implementation. They must be very competent with Object Orientated code (OO) breaking the code up into small methods and putting the minimum code in the program. They should be able to pick up a task, work on it themselves, thoroughly test it and hand it back. They should be use to putting in plenty of documentation in their code, before a logic block (*) and after most lines (). Must have knowledge and experience in the following development components: 1) General Abap + OO code. 2) ISU and CRM experience. 3) FI Good to have knowledge and experience in the following development components: 1) BADI 2) BDocs 3) Workflow 4) Adobe form 5) Alv/salv 6) WebUI 7) SRM 8) IDocs 9) FIORI Strong communication skills required: written, verbal, strong interpersonal skills and able to participate actively in project requirement discussions and business process analysis. Ability to work collaboratively across the different SAP work streams (functional and technical teams) and with the different stakeholders.
Posted 1 week ago
10.0 - 20.0 years
5 - 7 Lacs
Remote, , India
On-site
Overall 10+ year experience and 7+ years working as SAP C4C technical consultant. Design, Development and Deployment of User Stories as per the Sprint Plan. In depth experience in SDK/ Cloud application studio in terms of developing new business objects, extending existing business objects and ability to create fields and their logic. Highly skillful in ABSL, BODL, UI Script, Ruby script, UI designer in Cloud application studio (SDK) to develop and deploy complex C4C solutions as per customer requirements. Having knowledge on Administration and life cycle management. In depth exposure and experience in scripting languages, SAP reuse libraries, Basic data types. Experience on Code list, Notifications, Print forms and analytics. Experience on Mashups, Tracing and debugging. Good exposure to scoping, SAP Cloud Process design, Web services and UI using HTML and Silverlight. Worked in Technical solutioning and Architecture, complex IT Landscape including SAP C4HANA, CRM, ERP/S4HANA, other non SAP systems.
Posted 1 week ago
3.0 - 8.0 years
5 - 7 Lacs
Remote, , India
On-site
Mandatory / Preferred Skills: General Skills Good knowledge of SAP CDP(Cloud-Based Customer Data Platform) solutions and processes (with at least 3 years expertise) Answer technical queries regarding architecture, design, performance, and scalability. Support Completion of Functional Specification document. Advise on implementation best practices for leveraging the CDP APIs against the appropriate digital technologies via code samples, demonstrations, workshops, and trainings. Create Playbook document for common design components of end solution. Assist Customer development team to troubleshoot potential roadblocks and test solution. Multilingual communication skills in English Ability to collaborate with various business stakeholders to understand business challenges and business needs Ability to collaborate with project and IT team to derive solution and create user stories Ability to provide operational support. Collaborate with end customers & customer support agents to understand end user concerns Mandatory / Preferred Skills: Technical Skills Good knowledge of ecommerce solutions and processes (with at least 3 years expertise) Integration with SAP or third-party systems Preferred certification: SAP CDP Certified Others: Perform detailed technical analysis of complex business requirements and provide appropriate system solutions identify, interpret, validate, and document customer requirements. Work on effort estimation and rough cost with timeline Proactively work on Fit Gap Analysis and propose suitable SAP process with system enhancements need for the business requirements
Posted 1 week ago
5.0 - 8.0 years
3 - 7 Lacs
Remote, , India
On-site
Responsibilities: Having Hands on experience in designing and development of e-commerce applications using SAP Commerce Cloud (Hybris). Possess Extensive Experience working with Spring Frameworks including Spring Core, Spring MVC, Spring Security and Spring Integration. Experience developing hybris web-based, e-commerce applications in a project-based environment. Expertise in Core Java, web technologies like J2EE, JPA, JDBC, JSP, Hibernate, Servlets, JMS, Web Services(SOAP, WSDL, REST, JAX-WS, JAX-RS), JavaScript, Java Beans, Log4j, CSS, JUnit, Batch Programming, Unix shell scripting and Oracle. Experience in or equivalent experience in tools and technologies like Apache Tomcat, Apache Web Server, Kibana, SOLR, Vagrant, Docker, MySQL. Should be well acquainted with J2EE design patterns like GOF, Composite, Decorator, Facade, MVC, Singleton pattern, etc. Extensive experience with Spring modules like IoC, Web, MVC, ORM, AOP, Spring Annotation Experience with HTML, CSS, and JavaScript in an eCommerce setting. Knowledgeable in using frameworks such as jQuery. Possess In-depth experience in Full Life Cycle Implementations, Re- implementation and Post Implementation Support of Hybris application. Expert in SAP Commerce Cloud (Hybris) foundational concepts, data modeling with SAP Commerce Cloud (Hybris) and integrations. Excellent knowledge in SAP Commerce Cloud (Hybris) core concepts and commerce concepts, development of extensions and add-ons. Possess Extensive Experience working with Data Hub and ImpEx scripts to integrate hybris with SAP and non-SAP systems. In-depth knowledge of the software development lifecycle, including Continuous Integration, Build tools and configuration management. Experience in implementing agile techniques(Scrum) and methods. Exposure on the continuous integration build tools and code quality tools. Desired Experience: Functional/technical proficiency with at least 5+ full lifecycle Hybris implementations and 7+ years of industry and/or consulting experience. At least 3-4 years of working experience with integrating Hybris with SAP.
Posted 1 week ago
6.0 - 11.0 years
6 - 11 Lacs
Remote, , India
On-site
Responsibilities: Solutioning & Client Engagement: Collaborate with customers to design and implement solutions that precisely fit their business needs within the SAP Commerce Cloud ecosystem. Project Lifecycle Participation: Actively participate in all phases of project delivery, including understanding the project scope, executing build activities, and conducting comprehensive testing. Team Collaboration: Be prepared to work effectively within an offshore-onsite delivery model, ensuring seamless collaboration across geographical locations. Development & Customization: Develop and customize SAP Hybris e-commerce applications for both B2C and B2B platforms. Hybris Suite Proficiency: Utilize strong hands-on experience in customizing various components of the Hybris e-Commerce Suite, including WCMS, Solr, HMC, CMS & Product Cockpit, Admin Console, CronJobs, ImpEx, Catalogs, Categories, and Products. Data Modeling & Workflow: Apply expertise in Product Data modeling, catalog structure, and workflow design. Composable Storefront & Headless Architecture: Work hands-on with Composable Storefront, OCC (Omni Commerce Connect), and headless architecture implementations. SAP Integration: Implement Hybris with SAP backend integrations, ensuring robust and efficient data flow. Web Services Development: Develop highly scalable REST/SOAP web services based systems, including publishing and consuming web services. Team Leadership & Agile: Lead software development teams and work proficiently within an Agile methodology framework. Required Skills: Hands-on development experience in SAP Hybris e-commerce platform (B2C and B2B). Strong hands-on experience in customizing Hybris CMS and e-commerce suite (WCMS, Solr, HMC, CMS & Product Cockpit, Admin Console, CronJobs, ImpEx, Catalogs, Categories, Products). Proficiency in Product Data modeling, catalog structure, and workflow . Hands-on experience in Composable Storefront, OCC, and headless architecture . Experience with Hybris implementation with SAP integration with backend systems. Hands-on experience in developing highly scalable REST/SOAP web services based systems , publishing and consuming web services. Ability to lead software development teams and work in an Agile methodology . Solid knowledge of web technologies such as Java, J2EE Application Servers, Portal Applications and Standards, Content Management Systems, AJAX, JavaScript, and XML technologies .
Posted 1 week ago
1.0 - 5.0 years
2 - 4 Lacs
Remote, , India
Remote
Roles & Responsibilities To achieve the monthly KPIs assigned in alignment with the campaign/product objectives To drive productivity, efficiency and conversion ratios from the calling database provided To ensure complete and accurate information is provided to the customer & zero mis-selling To ensure appropriate follow-up with customers and maintain persistence To consistently attend daily huddle and maintain adequate levels of communication with TL/Managers To self-monitor conversion and revenue generated to strategize better
Posted 1 week ago
7.0 - 9.0 years
6 - 10 Lacs
Remote, , India
On-site
Requirements: 7+ years of experience working with Hadoop, preferably Open Source. 3+ years of leading Big Data, DevOps, SRE, DBA, or development team. Experience setting up and running Hadoop clusters of 1000+ nodes. Solid knowledge of NoSQL databases, preferably Cassandra or ScyllaDB. Experience running and troubleshooting Kafka. Working knowledge of at least one of: Terraform, Ansible, SaltStack, Puppet. Proficiency in shell scripting. Nice to have: Experience with Prometheus. Experience managing Showflake. Solid knowledge of Graphite and Grafana. Python or Perl scripting skills. Experience with installing and managing Aerospike. DBA experience with one of: PostgreSQL, MySQL, MariaDB.
Posted 1 week ago
2.0 - 5.0 years
2 - 5 Lacs
Remote, , India
On-site
Key Responsibilities: Business Strategy & Growth: Develop and implement business development strategies to grow the firm's client base and market presence. Identify new opportunities in the HR services sector, including recruitment, talent management, workforce solutions, and employee engagement. Drive new business by targeting key industries, building a robust sales pipeline, and achieving sales targets. Analyze market trends, competitor offerings, and client needs to create tailored proposals and solutions. Client Acquisition & Relationship Management: Establish and maintain strong, long-term relationships with senior decision-makers in client organizations. Understand client needs and provide them with customized HR solutions to address challenges and improve organizational performance. Negotiate contracts and service agreements, ensuring mutually beneficial terms for both the client and the firm. Engage with existing clients for repeat business, upselling, and cross-selling additional HR services (e.g., recruitment, employee development, payroll services). Sales & Revenue Targets: Meet or exceed set revenue targets and KPIs through active lead generation, networking, and sales presentations. Prepare and present detailed business development proposals and presentations to potential clients. Track sales performance and report regularly to senior management on results, challenges, and future opportunities. Market Research & Industry Knowledge: Conduct research to identify emerging trends, market opportunities, and new services that can be offered to clients. Stay up to date with industry trends, including talent acquisition, recruitment technologies, HR analytics, and other HR-related innovations. Attend industry conferences, networking events, and business forums to expand the firm's visibility and engage with potential clients. Collaboration with Internal Teams: Work closely with the recruitment, talent management, and HR consulting teams to understand service offerings and ensure alignment between sales and delivery teams. Provide feedback to internal teams regarding market demands, client requirements, and service gaps. Coordinate with marketing teams to develop promotional materials, campaigns, and content aimed at generating leads. Proposal Development & Negotiation: Develop and present compelling business proposals and presentations to potential clients. Lead negotiations with clients to close deals while ensuring compliance with the firm's pricing and terms. Monitor contract progress and follow up with clients to ensure smooth onboarding and service delivery. Customer Success & Retention: Ensure high client satisfaction by acting as the main point of contact, addressing concerns, and ensuring that service delivery meets or exceeds expectations. Build client loyalty through excellent customer service, timely resolution of issues, and regular performance reviews. Work on improving client retention rates through personalized engagement and follow-ups. Required Qualifications: Bachelor's degree in Business Administration, Human Resources, Marketing, or a related field. Proven experience (5+ years) in business development, sales, or client acquisition, ideally within an HR firm or HR services industry. Strong understanding of HR services, including recruitment, staffing, talent management, training, and employee engagement. Excellent communication, negotiation, and interpersonal skills. Strong analytical and problem-solving abilities with the ability to tailor solutions to clients HR needs. Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment. Proficiency in CRM tools (e.g., Salesforce, HubSpot) and MS Office suite.
Posted 1 week ago
5.0 - 9.0 years
0 - 13 Lacs
Remote, , India
Remote
This role is for one of Weekday's clients Salary range: Rs 50000 - Rs 1350000 (ie INR 0.50-13.5 LPA) Min Experience: 5 years Location: Remote (India) JobType: full-time We are looking for a skilled and experienced Python Developer with strong expertise in SQL to join our growing team. As a Python Developer, you will be responsible for developing backend components, connecting applications with third-party services, and supporting front-end developers by integrating their work with the Python application. Strong SQL skills are essential for managing large datasets and writing complex queries for data extraction and transformation. Key Responsibilities: Develop and maintain backend components and services using Python. Write efficient and reusable Python code. Design and optimize SQL queries and manage relational databases. Work with large datasets and perform ETL operations. Collaborate with front-end developers, data engineers, and analysts to integrate user-facing elements. Troubleshoot and debug applications and database issues. Ensure data security, quality, and integrity in all solutions. Participate in code reviews and follow best development practices. Write documentation and technical specifications as needed. Required Skills: 5+ years of professional experience as a Python Developer. Strong proficiency in SQL (Joins, Stored Procedures, Triggers, Optimization). Experience with relational databases like PostgreSQL, MySQL, or SQL Server. Familiarity with Python libraries like Pandas, NumPy, SQLAlchemy, etc. Knowledge of REST APIs and JSON/XML data structures. Experience with version control systems such as Git. Understanding of Agile development methodologies. Excellent problem-solving and communication skills.
Posted 1 week ago
1.0 - 3.0 years
1 - 3 Lacs
Remote, , India
On-site
Account Management- Brand Specialist As a Brand Specialist you would be a part of Amazon Vendor Services (AVS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors. AVS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor's business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on operational aspects of managing the customer relationships with our vendors. You will conceive, create and analyze a wide range of marketing activities/campaigns to grow the vendor's traffic, brand awareness, customer conversion, and revenue on Amazon. Also, you will look into operational aspects of vendor's business with Amazon, root cause analysis of issues and opportunities affecting business. Timings will be as per EU shift, 12:00 pm IST to 9:00 pm IST Key job responsibilities Establish long term partnerships with key vendor partners for the group of vendors handled. Partnering with the Retail Category Team and build successful communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on data to improve vendor experience. Success will be measured by the performance of your vendors on input metrics and impact on creating a great customer experience for buying consumers. Conduct regular WBRs, MBRs with the vendors, highlight business metric performance and building action plans. Basic Qualifications Minimum B2.2 level French Language Certification is Mandatory, C1 preferred. 1+ years of account management, project or program management, buying experience, or in an operations role. Preferred Qualifications MBA/PGDM, equivalent post-graduation. Minimum B2.2 level French Language Certification is Mandatory, C1 preferred. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Posted 1 week ago
2.0 - 5.0 years
2 - 5 Lacs
Remote, , India
On-site
Description Amazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers sellers, the highest level of services, encouraging them to participate to grow their businesses on Amazon. Strategic Account Services (SAS) in partnership with Retail Business Services (RBS) is a paid B2B service that aims to help key seller partners of Amazon. Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon SAS sellers. Soft Skills: bright, customer centric, driven, and creative. Vendor Constant will interface internally with leaders from RBS, Program and Operations teams and will be responsible for certain aspects of the seller's business with Amazon. Will engage directly with multiple internal teams to optimize business for key sellers on Amazon.com. Will conceive, create and analyze a wide range of data, to grow the seller's traffic, brand awareness, customer conversion, and revenue on Amazon. Also, will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the seller's business. Vendor Consultant will be focused on the strategic and operational aspects of managing the customer relationships with our sellers. Shift timing: 4 PM to 1 AM IST Key job responsibilities Success will be measured by the performance on input metrics and impact of sellers on creating a great customer experience. Partnering with internal teams to manage seller relationship by championing the seller's needs at Amazon. Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the sellers. Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the sellers and Amazon. Work with internal Amazon teams & the seller to improve operational aspects of their business to providing a great consumer experience. Conduct deep analysis on the issues for the sellers and develop recommendations and action plans based on data to improve seller experience. Provide thought leadership around planning, roadmaps and execution. Establish long term partnerships with the group of sellers handled. Support the launches of new programs and features. Conduct regular WBR, MBRs with the sellers, highlight business metric performance and building action plans. Metric influencing - ability to understand a metric and create realistic forecasts. Take calculated risks, and quick to react with new action plans. Shift timing: 4 PM to 1 AM IST Basic Qualifications 2+ years experience in vendor/account/catalog management, buying/sourcing/sales, product management, supply chain 2+ years experience interacting with customers/stakeholders 1+ years of program or project management experience Experience using data to influence business decisions Excellent business communication and interpersonal skills Ability to work independently and in a team environment Fast learner and ability to deal with ambiguity Preferred Qualifications Knowledge of macros and data analytics Ability to drive process or procedure improvements Knowledge of tools such as Sharepoint, SIM-ticketing and project management tools as well as experience using scripts.
Posted 1 week ago
2.0 - 5.0 years
2 - 6 Lacs
Remote, , India
On-site
Key job responsibilities Manage a portfolio of 15-20 Sellers to drive sustainable revenue growth, based on a solid understanding of marketplace programs, tools and processes. Analyze customer data on the efficiency of listings, selection, supply chain, advertising, and deals and provide strategic recommendations to maximize the sellers potential. Implement and track metrics for recording the success and quality of the sellers in your Seller portfolio. Use key metrics to guide your work and uncover hidden areas of opportunity. Identify, qualify, and engage with prospective Sellers for SAS based on a clear understanding of our Sellers and their needs. Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the sellers and Amazon. Conduct deep dive analysis on seller issues and publish recommendations and action plans based on data to improve seller experience. Success will be measured by the performance of your sellers on input metrics and impact on creating a great customer experience for buying consumers. Develop a thorough understanding of the Amazon Marketplace ecosystem. Manage additional projects around our newly launched Paid Service, which includes process improvements, tool and content development, competitive analysis, and sales analysis. Conduct regular WBRs, MBRs with the sellers, highlight business metric performance and building action plans. Regular shift timing for this role would be 4 PM to 1 AM IST. A day in the life We fill the gap for sellers by providing consultative services as Amazon experts. Internally, we collaborate with a fabulous team across USA to develop our Essentials program as we deliver it. As a Customer Success Manager we work with smaller, younger, and more innovative businesses that sell on Amazon. We provide sellers with consulting on various aspects that contribute to faster growth on Amazon, including support with their supply chain, merchandising, selection & conversion and analytics. As a Customer Success Manager, you will have the opportunity to work with 15 - 20 small and medium enterprises within the Amazon Marketplace and work closely with them to support them in their strategic growth. Basic Qualifications 2+ years of sales or account management experience 2+ years of digital advertising and client facing roles experience Experience with Excel Experience analyzing data and best practices to assess performance drivers Preferred Qualifications Experience analyzing key open issues and resolution metrics for each of the managed accounts Experience in relationship management within technology, start-ups, or SaaS Platforms As a Customer Success Manager (CSM) you would be a part of Strategic Account Services (SAS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Seller Partners.
Posted 1 week ago
0.0 - 2.0 years
0 - 2 Lacs
Remote, , India
Remote
Job Summary: The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stake holder management, within and outside of Amazon, rolling out of new processes, and running central control centres. The job requires someone who has a larger picture of customer experience in mind and a high willingness to take ownership. The job requires a person who has skills in identifying patterns and any disruptions in it along with ability to scrutinize details and foresee the implications of the data. This team supports inbound and outbound operations via voice and non-voice channels. The candidate must be ready to work on weekends and in shifts. Roles And Responsibilities Remotely monitor efficient functioning of the assigned sites via out bound call, emails and by coordination with field executives Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations Train and direct sellers for execution and adherence of norms and practices Devise and deploy SOP's, analyse data, and propose features and processes, which focus on improving the Seller experience Willing to work on weekends Basic Qualifications Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics Experience with Excel Preferred Qualifications Experience with SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Posted 1 week ago
5.0 - 8.0 years
5 - 8 Lacs
Remote, , India
On-site
Description About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About The Role Account Management- Vendor Consultant As a Vendor Consultant as part of Paid Selling Partner Services (PSPS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors. PSPS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor's business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, Catalog management, inventory management, finance, operations, and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will conceive, create, and analyse a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor's traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor's business. In addition, you are expected to proactively identify areas for growing Vendor's business by developing strategies. Responsibilities Include Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor's needs at Amazon Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience Provide thought leadership around planning, roadmaps and execution Establish long term partnerships with key vendor partners for the group of vendors handled Support the launches of new programs, categories and features Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans Basic Qualifications Basic Qualifications and Skills Required An understanding of and passion for e-commerce Language preference - Proficiency in Arabic Work experience is preferred (5+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business. Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus Proven analytical skills and demonstrated ability to manage the business by the numbers. Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems Ability to work in teams and ultimately focus on delivering results with high standards Attention to detail and capability to work on multiple projects in parallel Preferred Qualifications Lean Six Sigma experience. MBA/PGDM qualification. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Company - ADCI - Karnataka - A66 Job ID: A2912999
Posted 1 week ago
2.0 - 4.0 years
2 - 4 Lacs
Remote, , India
On-site
More than 300 million customers shop in Amazon's store, and every day, customers browse, purchase, and review products sold by third-party sellers right alongside products sold by Amazon. Since 2000, Amazon has offered this virtual shelf space to individuals and companies of all sizes, helping them reach hundreds of millions of customers, build their brands, and grow their business. Fast-forward to the present day, and these third-party seller products account for more than half of all units sold in our store. As a Customer Success Manager (CSM) you would be a part of Strategic Account Services (SAS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Seller Partners. The Amazon Essentials Program helps small and medium-sized businesses on Amazon. Our team of consultants provides strategic advice with a data-driven, collaborative and customer-focused approach. Our consultants focus on topics like Portfolio Optimization, Product Presentation, Advertising Strategy, Promotions, Fulfillment Strategy, and Brand Building. As a strategic business consultant, you will advise a portfolio of 15 -20 businesses and help them grow fast by mastering the fundamentals of selling on Amazon. Your objective is to support Selling Partners to drive their business growth and program satisfaction by working backwards from their individual targets and developing a roadmap together with your Selling Partners. In addition, you use your analytical know-how to proactively identify untapped potential of each Selling Partner. Given the early stage of this program, you will have the opportunity to take ownership in various projects, help evolve the program and develop expertise in a focused topic area. You will also closely collaborate with Amazon colleagues based in USA. Regular shift timing for this role would be 4 PM to 1 AM IST. About Amazon Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA Key job responsibilities Manage a portfolio of 15-20 Sellers to drive sustainable revenue growth, based on a solid understanding of marketplace programs, tools and processes. Analyze customer data on the efficiency of listings, selection, supply chain, advertising, and deals and provide strategic recommendations to maximize the sellers potential. Implement and track metrics for recording the success and quality of the sellers in your Seller portfolio. Use key metrics to guide your work and uncover hidden areas of opportunity. Identify, qualify, and engage with prospective Sellers for SAS based on a clear understanding of our Sellers and their needs. Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the sellers and Amazon. Conduct deep dive analysis on seller issues and publish recommendations and action plans based on data to improve seller experience. Success will be measured by the performance of your sellers on input metrics and impact on creating a great customer experience for buying consumers. Develop a thorough understanding of the Amazon Marketplace ecosystem. Manage additional projects around our newly launched Paid Service, which includes process improvements, tool and content development, competitive analysis, and sales analysis. Conduct regular WBRs, MBRs with the sellers, highlight business metric performance and building action plans. Regular shift timing for this role would be 4 PM to 1 AM IST. A day in the life We fill the gap for sellers by providing consultative services as Amazon experts. Internally, we collaborate with a fabulous team across USA to develop our Essentials program as we deliver it. As a Customer Success Manager we work with smaller, younger, and more innovative businesses that sell on Amazon. We provide sellers with consulting on various aspects that contribute to faster growth on Amazon, including support with their supply chain, merchandising, selection & conversion and analytics. As a Customer Success Manager, you will have the opportunity to work with 15 - 20 small and medium enterprises within the Amazon Marketplace and work closely with them to support them in their strategic growth. Basic Qualifications 2+ years of sales or account management experience 2+ years of digital advertising and client facing roles experience Experience with Excel Experience analyzing data and best practices to assess performance drivers Preferred Qualifications Experience analyzing key open issues and resolution metrics for each of the managed accounts Experience in relationship management within technology, start-ups, or SaaS Platforms Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Posted 1 week ago
3.0 - 6.0 years
3 - 6 Lacs
Remote, , India
On-site
About The Role - Account Management As an Account Manager as part of RBS (Retail Business Services) VSP (Vendor Success Program) Team, you will have the exciting opportunity to help shape and deliver on a strategy for managing vendors for Amazon Retail US. The candidate will thrive in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and positive experience for sellers. This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team. You will engage directly with Amazon's vendors and multiple internal teams to enable Amazon's vendors growth on Amazon. You will utilize a wide range of negotiation skills and work across major functional areas to drive the performance of vendor partners at Amazon. In this role you will be focused on growing our business with Amazon vendor partners. Also you will look into operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor's business. Please note that you will be expected to specifically work on transactional but business critical activities and have a hands-on approach. Timings will be as per USA shift, 04:00 pm IST to 01:00 am IST Key job responsibilities Key job responsibilities Business Growth Success will be measured by the performance of your task and deliverables on input metrics. Contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience, in collaboration with cross-functional teams and other Amazon programs. Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make trade-offs between short term selling partner needs and longer term strategic investment. Identify new opportunities across a large number of brands, develop and execute project plans. Relationship Management Build and cultivate relationships with sellers in your team's portfolio along with internal stakeholders; be a trusted advisor and a business advocate. Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate. Process Excellence Use customer feedback, market growth trends, and analyse key metrics to contribute to strategic development of features and programs that accelerate growth and improve selling partners` experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify. Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability. Basic Qualifications Bachelor's degree Experience analyzing data and best practices to assess performance drivers 3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience Preferred Qualifications Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights Proven track record of building and cultivating relationships with internal and external stakeholders driving resolutions collaboratively, resolving conflicts, and ensuring follow-through with excellent verbal and written communication
Posted 1 week ago
5.0 - 8.0 years
5 - 8 Lacs
Remote, , India
On-site
Key job responsibilities Generate adoption of new instock program with the vendors. Bring new supply programs to scale the business. Manage relationships with vendors to ensure a reliable and operationally effective flow of goods Deliver reports, project updates, and handling escalations Forecast and manage efficient inbound and outbound inventory flows and health, including forecasting, purchasing, and managing down unproductive inventory Measure and improve vendor lead times, reduce operational defects, and improve systems to streamline operations between vendors and Amazon. Drive root cause analysis/reporting on operational issues, develop action plans and project manage improvements Work with internal teams to help drive tools and process improvements that affect purchasing and vendor management workflow, with emphasis on automating tasks that are currently performed manually A day in the life Instock Manager Will Focus On Improving Metrics Such As Out Of Stock And Unhealthy Inventory Rate. To Achieve That, The Instock Manager Provides reports and data to Vendor Managers and Brand specialists, managing inventory risks. Benchmarks other Amazon marketplaces to drive new programs that improve operational efficiency. Solves operational issues. Escalates issues and works with cross functional teams Basic Qualifications 4+ years of with Excel experience 5+ years of supply chain, inventory management or project management experience Bachelor's degree Preferred Qualifications Knowledge of the principles of statistical inventory control Experience working with complex data sets Experience with SQL Bachelor's degree in Business, Retail Planning, Information Systems Management or relevant field of study Timings will be as per USA shift, 04:00 pm IST to 01:00 am IST
Posted 1 week ago
2.0 - 5.0 years
2 - 5 Lacs
Remote, , India
On-site
Key job responsibilities Manage a portfolio of 15-20 Sellers to drive sustainable revenue growth, based on a solid understanding of marketplace programs, tools and processes. Analyze customer data on the efficiency of listings, selection, supply chain, advertising, and deals and provide strategic recommendations to maximize the sellers potential. Implement and track metrics for recording the success and quality of the sellers in your Seller portfolio. Use key metrics to guide your work and uncover hidden areas of opportunity. Identify, qualify, and engage with prospective Sellers for SAS based on a clear understanding of our Sellers and their needs. Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the sellers and Amazon. Conduct deep dive analysis on seller issues and publish recommendations and action plans based on data to improve seller experience. Success will be measured by the performance of your sellers on input metrics and impact on creating a great customer experience for buying consumers. Develop a thorough understanding of the Amazon Marketplace ecosystem. Manage additional projects around our newly launched Paid Service, which includes process improvements, tool and content development, competitive analysis, and sales analysis. Conduct regular WBRs, MBRs with the sellers, highlight business metric performance and building action plans. Regular shift timing for this role would be 4 PM to 1 AM IST. A day in the life We fill the gap for sellers by providing consultative services as Amazon experts. Internally, we collaborate with a fabulous team across Canada to develop our Essentials program as we deliver it. As a Customer Success Manager we work with smaller, younger, and more innovative businesses that sell on Amazon. We provide sellers with consulting on various aspects that contribute to faster growth on Amazon, including support with their supply chain, merchandising, selection & conversion and analytics. As a Customer Success Manager, you will have the opportunity to work with 15 - 20 small and medium enterprises within the Amazon Marketplace and work closely with them to support them in their strategic growth. Basic Qualifications 2+ years of sales or account management experience 2+ years of digital advertising and client facing roles experience Experience with Excel Experience analyzing data and best practices to assess performance drivers Preferred Qualifications Experience analyzing key open issues and resolution metrics for each of the managed accounts Experience in relationship management within technology, start-ups, or SaaS Platforms
Posted 1 week ago
2.0 - 5.0 years
2 - 5 Lacs
Remote, , India
On-site
Description More than 300 million customers shop in Amazon's store, and every day, customers browse, purchase, and review products sold by third-party sellers right alongside products sold by Amazon. Since 2000, Amazon has offered this virtual shelf space to individuals and companies of all sizes, helping them reach hundreds of millions of customers, build their brands, and grow their business. Fast-forward to the present day, and these third-party seller products account for more than half of all units sold in our store. As a Customer Success Manager (CSM) you would be a part of Strategic Account Services (SAS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Seller Partners. The Amazon Essentials Program helps small and medium-sized businesses on Amazon. Our team of consultants provides strategic advice with a data-driven, collaborative and customer-focused approach. Our consultants focus on topics like Portfolio Optimization, Product Presentation, Advertising Strategy, Promotions, Fulfillment Strategy, and Brand Building. As a strategic business consultant, you will advise a portfolio of 15 -20 businesses and help them grow fast by mastering the fundamentals of selling on Amazon. Your objective is to support Selling Partners to drive their business growth and program satisfaction by working backwards from their individual targets and developing a roadmap together with your Selling Partners. In addition, you use your analytical know-how to proactively identify untapped potential of each Selling Partner. Given the early stage of this program, you will have the opportunity to take ownership in various projects, help evolve the program and develop expertise in a focused topic area. You will also closely collaborate with Amazon colleagues based in Canada. Regular shift timing for this role would be 4 PM to 1 AM IST. About Amazon Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA Key job responsibilities Manage a portfolio of 15-20 Sellers to drive sustainable revenue growth, based on a solid understanding of marketplace programs, tools and processes. Analyse customer data on the efficiency of listings, selection, supply chain, advertising, and deals and provide strategic recommendations to maximize the sellers potential. Implement and track metrics for recording the success and quality of the sellers in your Seller portfolio. Use key metrics to guide your work and uncover hidden areas of opportunity. Identify, qualify, and engage with prospective Sellers for SAS based on a clear understanding of our Sellers and their needs. Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the sellers and Amazon. Conduct deep dive analysis on seller issues and publish recommendations and action plans based on data to improve seller experience. Success will be measured by the performance of your sellers on input metrics and impact on creating a great customer experience for buying consumers. Develop a thorough understanding of the Amazon Marketplace ecosystem. Manage additional projects around our newly launched Paid Service, which includes process improvements, tool and content development, competitive analysis, and sales analysis. Conduct regular WBRs, MBRs with the sellers, highlight business metric performance and building action plans. Regular shift timing for this role would be 4 PM to 1 AM IST. A day in the life We fill the gap for sellers by providing consultative services as Amazon experts. Internally, we collaborate with a fabulous team across Canada to develop our Essentials program as we deliver it. As a Customer Success Manager we work with smaller, younger, and more innovative businesses that sell on Amazon. We provide sellers with consulting on various aspects that contribute to faster growth on Amazon, including support with their supply chain, merchandising, selection & conversion and analytics. As a Customer Success Manager, you will have the opportunity to work with 15 - 20 small and medium enterprises within the Amazon Marketplace and work closely with them to support them in their strategic growth. Basic Qualifications 2+ years of sales or account management experience 2+ years of digital advertising and client facing roles experience Experience with Excel Experience analysing data and best practices to assess performance drivers Preferred Qualifications Experience analysing key open issues and resolution metrics for each of the managed accounts Experience in relationship management within technology, start-ups, or SaaS Platforms Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Company - ADCI - Karnataka - A66 Job ID: A2914288
Posted 1 week ago
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