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Technical Account Manager Digital Media The Technical Account Manager (TAM) is situated in the Digital Media Support delivery team and is assigned to one or more of Adobe's largest and most strategic customers. The TAM demonstrates a balance of deep and broad technical abilities along with outstanding customer service and account management skills. As the primary post-implementation contact for the customer, they are their Adobe customer services advocate, drive their technical success, and they focus on providing proactive services that improve customer operational health with Adobe solutions. Our Company Changing the world through digital experiences is what Adobe's all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! What you'll Do Develop engaging relationships across the customer's organization Thoughtfully, expertly and professionally communicate at all levels, especially in complex, emotionally charged situations, bringing people together with the common goal of meeting objectives, resolving issues, meeting project timelines and accelerating success With a deep understanding of each customer's technical and business strategies, requirements, priorities, and how Adobe products are implemented in their environment, identify needs and propose solutions that will accelerate their success Assess customer health, technical risks and opportunities, and build/implement mitigation plans Anticipate problems and proactively work with customers to avoid or lessen impact Engage in or take charge of meetings, calls and other discussions to convey ownership, assertiveness, prioritization, organization, direction and progress Own and complete customer status calls and reporting, and provide regular knowledge transfer sessions and service reviews with customer and partners Think strategically about business, product, and technical challenges as you help our customers realize their business objectives pertaining to our software Advise customers on upcoming releases and possible impact, and guide through complex environment changes Help customers overcome significant issues that arise (lead technical and critical issues), succeed in their business using our technology and services, expand their usage of our products, be a reference to prospective customers, and be a long-term and loyal customer Make and meet all commitments, building trust with customers and co-workers Collect common questions, techniques and standard methodologies in daily workflow, sharing that information by regularly creating and improving knowledgebase content Drive innovation, influence roadmap, and improve process across the Adobe ecosystem Consistently and regularly update customer and account information, keeping it current Accountable for all actions, and reinforces accountability across all Adobe employees and teams in delivering to operating and service level targets Expertly and considerately mentors/coaches team members on accurate process and methods that ensure customer service excellence Work generally during the customers core business hours, with occasional extended or on-call hours as needed Travel when permitted to customer sites (approximately 5-10%) What you need to succeed Degree in related subject area of the technical industry. Equivalent experience will be considered 5+ years of full-time experience in technical account management, consultative technical customer support and/or related role in technology space Extensive experience working in complex enterprise IT environments in consulting, support, account management or development roles Executive presence and finesse in all communications, with strong conflict-resolution skills Successful customer-facing skills to include running presentations and coordinating and running high-profile customer calls and meetings Fluent German and/or French in addition to English is preferred

Changing the world through digital experiences is what Adobe's all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences. We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours. The Art of Sales is changing The concept of selling has been around for decades, but businesses are digital now. The way sales are conducted must modernize too. In most companies, sales teams are somewhere on the journey below: (1) Sales scratches out their own leads by prospecting their networks, sending one-off or batch emails. (2) Marketing turns over long lists of leads, which are typically contacts in your target audience (3) Marketing has established a repeated process of generating MQL, SAL & SQL that yield some measurable returns. They sometime add lead scoring to this mix. On the other hand, we at Adobe - GBD are a Modern Sales Team of 250+ Digital sellers, supported by analytics and data science teams. We are integrated with Adobe.com digital marketing & engagement funnel and are developing capabilities on picking cues from the customers demographic (who) & behavioral (what) data that they leave on their journey with our business to predict next sales action that will lead to revenue conversions (Future state). The Challenge: We are looking for Digital Sellers who would be responsible for a defined patch of Adobe's SMB customers and the role is pivoted around upselling and cross-selling Adobe Cloud based Solutions. You would be responsible for the Digital Media portfolio of Adobe. The incumbent would be responsible for helping the customer adopt the solution with ease, optimizing their product experience and guiding them to internal support teams if need be. What you'll do as a CSAM Develop understanding of Adobe's Digital Media line of products and lead with value-led conversations with customers for these solutions. Create a value-based relationship with new & existing North American Adobe SMB customers. Drive Up-sell & Cross-sell by prioritizing accounts with highest propensity to buy by clearly defining ideal customer profile and contact them via phones & emails. Execute Marketing Qualified Leads with a defined SLA to maximize Revenue. Research customer contracts and purchasing history in Adobe's various customer management systems & external sources such as LinkedIn, ZoomInfo, etc. to figure out the expansion opportunity in an account Managing the opportunity pipeline from week to week, providing accurate and timely updates to management on progress and outlook. Collaborate with Solution Specialists to maximize footprint of growing Adobe Solution streams like Adobe Sign, Substance, Stock, Frame.io, etc. Engage as required, with the supporting functional teams to resolve issues raised by customers related to their Creative Cloud Subscriptions. What you need to succeed SMB Segment exposure and proven ability to manage a large customer set 3+ Years experience in a similar role, with experience in selling SAAS solutions preferred Excellent communication Skills, both oral and written Flair for Technology and ability to lead a customer conversation with value-selling rather than product features pitch. Demonstrated ability to be a quick learner. Task oriented with focus and drive to complete tasks at hand. Strong organization, follow-through and documentation skills suitable for customer communication. International Sales Experience with exposure to NA markets preferably. Working hours will coincide with the US Time Zones Bachelor's Degree or Equivalen

At Adobe, our Integrated Customer Experience (ICX) team combines the strengths of 2000+ Sales and Customer Support agents to deliver intelligent, personalized, and seamless experiences. Our focus is on using data and advanced technology to anticipate customer needs, reduce friction, and create long-term value for our customers, employees, and business. The Product Sales Specialist Growth & Collaboration Products is the primary resource for the sales teams for Growth products and will work in conjunction with the sales team as the key advisor. Product Sales Specialist will help sales teams build, maintain and advance sales stages/pipeline and meeting the required opportunity closure ratio. The specialist articulates return on investment, solution positioning and associated value proposition to customers by establishing and maintaining positive relationships with customers and team members during all sales stages. You will also provide training, leadership, and support to the team members. Key Responsibilities: Sales Leadership & Execution: Lead and support the specialist sales team in closing Document Cloud and Creative Cloud deals for target accounts within the assigned region. Drive quarterly quota attainment by ensuring consistent execution of sales strategies and adherence to linearity targets. Collaborate with the SMB Sales teams to convert leads/CTA into pipeline opportunities and closed deals. Strategic Sales Planning: Develop and implement sales strategies and outbound campaigns to drive growth through upselling and cross-selling opportunities. Identify key customer difficulties and align Adobe's solutions to meet business needs, improving value delivery. Team Development & Enablement: Mentor and coach the specialist team on solution selling, demo delivery, and objection handling. Champion continuous learning by providing regular training sessions and enabling sellers with updated product knowledge and market insights. Monitor team performance, provide feedback, and identify areas for skill enhancement. Customer Engagement & Solution Consulting: Establish and nurture relationships with customer at multiple levels to promote Adobe's value proposition. Oversee high-impact demos and consultative engagements, ensuring tailored solutions are presented to meet customer needs. Pipeline Management & Forecasting: Ensure accurate pipeline tracking, forecasting, and reporting in the CRM system. Participate in regular forecast review meetings to track revenue and growth progress. Identify trends and provide insights to leadership for improved sales performance. Market Intelligence & Competitive Positioning: Stay updated on industry trends, competitor offerings, and market changes. Equip the team with insights to position Adobe solutions effectively and address competitive threats. What You'll Need to Succeed: Leadership & Coaching Skills: Proven experience in managing and coaching sales teams, with a focus on driving performance and enabling growth. Ability to motivate and lead through demonstration, encouraging a collaborative culture. Sales Expertise: 7+ years of experience in sales, presales, solution selling, or business development, with at least 3 years in a leadership role. Strong track record of achieving and exceeding sales targets. Critical Thinking: Ability to develop and execute sales strategies aligned with business objectives. Skilled in identifying growth opportunities and driving expansion within accounts. Customer-Centric Approach: Excellent consultative selling skills with the ability to understand customer needs and position Adobe solutions effectively. Communication & Presentation Skills: Strong verbal and written communication skills to engage with customers and influence team members. Expertise in delivering impactful presentations and product demonstrations. Technical & Product Knowledge: Deep understanding ofSAAS solutions and their application in business scenarios. Ability to translate technical features into business value propositions. CRM & Reporting Proficiency: Hands-on experience with CRM systems for pipeline management and forecasting. Data-driven mindset with the ability to analyse sales metrics and drive improvements.

What You'll Do: Monitor the performance of all ICX frontline and identify areas of improvement. Identify individual and team training needs. Act as a consultant to sales reps/agents and provide helpful advice on coping with job-related challenges. Develop a relationship with the ICX teams that makes it easy to communicate their ideas and issues they are facing. Design coaching approach leveraging different learning strategies and sales techniques Design and empower team to deliver refresher modules, workshops, and other initiatives to improve sales skills and knowledge. Has to play a key role working with operations and delivery to understand business needs and apply relevant techniques to deliver quantifiable improvements. Set annual learning and development objectives for the sales team. Evaluate employees performance after coaching interventions. Research and implement industry best practices for sales returns. Establish training needs by observing sales encounters, studying sales performance and reports. Stay up to date with the new market trends and demands of a corporate sales environment. Must continue to be well-versed in and knowledgeable of all products and services, procedures, and policies. Updates own role and leadership knowledge and skills by participating in educational opportunities. Coach sales coaches to expand customer value propositions through utilization of self-service options, improved technical knowledge/support and resolution of customer issues/requests. Manage a team sales coaches, providing leadership, mentorship, and guidance. Ensure that all regions are aligned on global strategy to be able to execute and deliver at the same pace and standards What You Need to Succeed: Work experience as a Sales Coach and managing a team of sales coaches Strong leadership presence and passion for leading quality and training teams and implementing processes across the globe Familiarity with role-playing activities and e-learning platforms Experience in implementing improvement projects using Six Sigma, Lean and / or other quality tools. Strong leadership and management skills, with experience managing teams of professionals across the organization. Hands-on experience creating presentations (e.g., videos or slides) Problem-solving skills Professional certifications in sales training like Certified Inside Sales Professional (CISP), Certified Sales & Marketing Professional will be preferred. Excellent communication, presentation, and facilitation skills with strong analytical skills along with the ability to use data to make informed decisions.

Changing the world through digital experiences is what Adobe's all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences. We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours. The Art of Sales is changing The concept of selling has been around for decades, but businesses are digital now. The way sales are conducted must modernize too. In most companies, sales teams are somewhere on the journey below: (1) Sales scratches out their own leads by prospecting their networks, sending one-off or batch emails. (2) Marketing turns over long lists of leads, which are typically contacts in your target audience (3) Marketing has established a repeated process of generating MQL, SAL & SQL that yield some measurable returns. They sometime add lead scoring to this mix. On the other hand, we at Adobe - GBD are a Modern Sales Team of 250+ Digital sellers, supported by analytics and data science teams. We are integrated with Adobe.com digital marketing & engagement funnel and are developing capabilities on picking cues from the customers demographic (who) & behavioral (what) data that they leave on their journey with our business to predict next sales action that will lead to revenue conversions (Future state). The Challenge: We are looking for a Sales Manager and Leader who is responsible for leading sales for a team and enable the Digital Sales team to continue exceeding the defined sales goals and KPIs across the North Americas territory. You would be responsible for the Digital Media portfolio of Adobe. An Ideal candidate would be a thought leader with a proven track record of leading successful sales operations on field or in Digital Sales of reasonable size and possess the ability to turn findings into executable plans. He/She must also be an inspiring leader able to build, develop & inspire a high performing team What you will do: As a Leader: Leading team by coaching mentoring & motivating the team with a high level of EQ & becoming trusted leader for the team. Should possess strong collaboration skills as the Digital Sellers leverage other teams for their own success. Driving the highest level of performance from the team at the same time role modelling & instilling Adobe values in the team Building knowledge on Adobe products and services their features, benefits, prices, and additional services. Developing ways to coach the team to identify customer needs and pitch the relevant product benefits to complete a sale. Working with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns, marketing leads and execute. Analyze business goals, customer & agent data & daily reports to find areas of continuous improvement. As Sales Professional: The Adobe TSM will manage a set of sellers and will be accountable to help identify, drive & close revenue from existing Adobe Direct customers or/& Marketing qualified leads (MQLs) Will be responsible to lead the more connect per seller and more per connect GBD philosophy. Will be responsible to develop account penetration strategies, identifying business opportunities by creating and implementing campaigns (phone/email) You will help consolidate feedback from team, to identify and capture customer journeys and present/implement proposal to nudge the stalled ones. You will drive sales management with a more rigorous, focused and metrics-driven approach to streamline sales processes, increase productivity, manage pipeline, forecast and drive desired sales behaviors to achieve the future state. You will monitor, coach, and develop ways to coach the team to identify customer needs and pitch the relevant product benefits to complete a sale. You will accomplish GBD human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; communicating job expectations; monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions. You will maintain a daily cadence of leads/ CTA touched; opportunities created and transactions. Define and Achieve Weekly, Monthly & Quarterly targets for the team both on the input & Output parameters. What you need to succeed Demonstrated success in previous experiences with a proven ability to define, refine and implement successful sales processes, procedures and policies that drive results and the bottom line. Possess the art of successfully managing the team virtually, given that the pandemic has kept us to work from homes right now. Demonstrated ability to be a quick learner Should know how to motivate and lead the team to build skills on new Adobe Solutions Ability to compile sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations that are digestible for the entire company Willingness to work across shifts. Advanced knowledge of Sales Operations, Technology used in Digital sales Thought leadership on Sales, Customer Success and Subscription management Post Graduate with over 10 years of experience in Field Sales and/or Digital Sales Proven ability to effectively manage people effectively, hire and train, coach new sales team members Proven ability to develop a communicate and present to management on new ideas, proposals and feedback to move the business forward.

Adobe Changing the world through digital experiences is what Adobe's all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences. We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours. The Art of Sales is changing : The concept of selling has been around for decades, but businesses are digital now. The way sales are conducted must modernize too. In most companies, sales teams are somewhere on the journey below: (1) Sales scratches out their own leads by prospecting their networks, sending one-off or batch emails. (2) Marketing turns over long lists of leads, which are typically contacts in your target audience On the other hand, we at Adobe ICX sales are a Modern Sales Team of 400+ Digital sellers, supported by analytics and data science teams. We are integrated with Adobe.com digital marketing & engagement funnel and are developing capabilities on picking cues from the customers demographic (who) & behavioral (what) data that they leave on their journey with our business to predict next sales action that will lead to revenue conversions (Future state). The Challenge : We are expanding a team of Account Managers who will work with a focused cohort of the reseller transacted book of business to expand and grow Adobe's footprint. This role is crucial in driving revenue growth through strategic cross-sell and upsell initiatives. The incumbent would be responsible for helping the customers adopt the solution with ease, optimizing their product experience and guiding them to internal support teams if need be. This role entails nurturing and co-selling with partners where a rep. will be responsible for the entire gambit of account management like Strategic Account planning, Client Need assessment, building connects strategies with multiple stakeholders, conducting extensive account reviews, driving growth through cross-selling / upselling, and building long-term relationships. KPIs for this role will be maximizing Net ARR by growing Gross and mitigating Cancels. What you'll do as an Account Manager Plays a critical role in developing and managing relationships with large customers from the ICX-Reseller book of business. Build Connects and nurture strong relationships with managers and decision-makers in these large accounts. Expand business relationships beyond IT and Procurement into the C-Suite. You will need to map target org at departmental level to succeed in this role. Drive revenue growth by identifying upsell and cross-sell opportunities. You would be responsible for driving Net ARR from the allocated customers for the various Digital Media solutions. One of the key measurement metrics will be how well a rep can reach out to the large book of business, building connections and engagements. Account manager's primary goal will be to understand Customer's business needs / pain points on document workflows & creative content creation, offer solutions, and foster long-term partnerships that drive business growth. Managing the opportunity pipeline from week to week, providing accurate and timely updates to management on progress and outlook. As an Account manager, you will be responsible and measured on how well you are executing on the key products such as Acrobat, Acrobat AI, Express, Acrobat Sign Research customer contracts and purchasing history in Adobe's various customer management systems & external sources such as LinkedIn, ZoomInfo, etc. to figure out the expansion opportunity in an account. Devise customized connect strategy based on the account plan. Identify the segments that have a high propensity for Adobe's solutions and then plan customer outreach and meetings. Sell into multiple levels of an organization, performing outbound prospecting to existing customers to identify new business relationships. Engage customers daily via Teams / Video calls to conducting extensive account reviews. During the account review understand clients strategic goals, challenges, and pain points, and propose tailored solutions to address them. Develop and execute strategic account plans that align with clients business objectives. Lead negotiations and pricing discussions to achieve mutually beneficial outcomes. You will serve as a trusted advisor ensuring the successful deployment of products. Address any issues or concerns promptly to maintain positive client relationships. Stay informed about industry trends, regulatory changes, and the competitive landscape of Document / Creative domain. Provide clients with valuable insights and thought leadership on industry best practices. Collaborate with Solution Specialists to maximize footprint of growing Adobe Solution streams like Adobe Acrobat & Sign, Creative Cloud, Substance, Stock etc. Act as the voice of the client within the organization, representing their interests and needs. What you need to succeed MM/Enterprise Segment exposure and proven ability to manage a large customer set. 3 + Years experience in a similar role, with experience in selling SAAS solutions preferred. Proven track record leading a matrixed organization to sell SAAS solutions and the ability to expand influence on multiple stakeholders in the customer environment Ability to forge and maintain strong business relationships from IT to the C-Suite. Excellent communication and presentation skills and capable of presenting with any person, at any level within a customer. Proven experience of using quantitative and qualitative analysis to identify new sales opportunities. Should have skills that clearly demonstrate the ability to manage accounts and sell solutions. Flair for technology and ability to lead a customer conversation with value-selling rather than product features pitch. Ability to independently give basic product demos to customers. International Sales Experience with exposure to NA markets preferably. Working hours will coincide with the US Time Zones Bachelor's Degree or Equivalent

Role: Manager, Inside Sales Location: Remote India Shift: North America (6:30pm 3:30am IST) Role Summary: Ensures that the customer is satisfied with company projects and services. Works closely with Sales Account Manager and oversees day-to-day relationship with client. Ensures that schedules and budgets are met according to contractual agreements. Works with client to cultivate future projects and qualify new opportunities. Consults with other team members (project management/services/support/customer care) to be sure mutual objectives are met. Job Description Summary Administers/designs the inside/telesales representatives sales incentive plan. Trains, mentors, coaches, and supervises inside/telesales staff. Has thorough knowledge of the organization's products/services. Prioritizes and allocates resources. Typically works with the field sales organization to ensure that representatives are provided adequate support in the field. May work with inside/telesales representatives to develop channel partnerships. Responsible for market development, setting targets, and ensuring that revenue is generated. Adobe Changing the world through digital experiences is what Adobe's all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences. We're passionate about empowering people to build alluring and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours. The Art of Sales is changing The concept of selling has been around for decades, but businesses are digital now. The way sales are conducted must modernise too. In most companies, sales teams are somewhere on the journey below: Sales scratches out their own leads by prospecting their networks, sending one-off or batch emails. Marketing turns over long lists of leads, which are typically contacts in your target audience Marketing has established a repeated process of generating MQL, SAL & SQL that yield some measurable returns. They sometime add lead scoring to this mix. On the other hand, we at Adobe - GBD are a Modern Sales team of 250+ Digital sellers, supported by analytics and data science teams. We are integrated with Adobe.com digital marketing & engagement funnel and are developing capabilities on picking cues from the customers demographic (who) & behavioral (what) data that they leave on their journey with our business to predict next sales action that will lead to revenue conversions (Future state). The Challenge: We are looking for a Sales Manager and Leader who is responsible for leading sales for a team and enable the Digital Sales team to continue exceeding the defined sales goals and KPIs across the North Americas territory. You would be responsible for the Digital Media portfolio of Adobe. An ideal candidate would be an inspiring leader with a consistent record of leading successful sales operations on field or in Digital Sales of reasonable size and possess the ability to turn findings into executable plans. He / She must also be an inspiring leader able to build, develop & inspire a successful team. What you will do: As a Leader: Leading the team by coaching, mentoring & motivating the team with a high level of EQ & becoming a trusted leader for the team. Should possess strong collaboration skills, as the Digital Sellers leverage other teams for their own success. Driving the highest level of performance from the team at the same time role modelling & instilling Adobe values in the team. Building knowledge of Adobe products and services their features, benefits, prices, and additional services. Developing ways to coach the team to identify customer needs and pitch the relevant product benefits to complete a sale. Working with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns, marketing leads and execute. Analyze business goals, customer & agent data & daily reports to find areas of continuous improvement. As Sales Professional: The Adobe Manager will manage a set of sellers and will be accountable to help identify, drive & close revenue from existing Adobe Direct customers. Will be responsible for leading the more connect per seller and more per connect GBD philosophy. Will be responsible for developing account penetration strategies, identifying business opportunities by creating and implementing campaigns (phone/email) You will help consolidate feedback from team, to identify and capture customer journeys and present / implement proposals to nudge the stalled ones. You will drive sales management with a more rigorous, focused and metrics-driven approach to streamline sales processes, increase productivity, manage pipeline, forecast and drive desired sales behaviors to achieve the future state. You will monitor, coach, and develop ways to coach the team to identify customer needs and pitch the relevant product benefits to complete a sale. You will accomplish GBD human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; communicating job expectations; monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions. You will maintain a daily cadence of leads/ CTA touched; opportunities created and transactions. Define and Achieve Weekly, Monthly & Quarterly targets for the team both on the input & Output parameters. What you need to succeed Demonstrated success in previous experiences with a proven ability to define, refine and implement successful sales processes, procedures and policies that drive results and the bottom line. Possess the art of successfully managing the team virtually, given that we are a remote sales team. Demonstrated ability to be a quick learner. Should know how to motivate and lead the team to build skills on new Adobe Solutions Ability to compile & analyze complex data, translate the results into actionable deliverables and present in digestible form to the entire organization. Willingness to work across shifts. Advanced knowledge of Sales Operations, Technology used in Digital sales. Thought leadership on Sales, Customer Success, and Subscription management. Postgraduate with over 10 years of experience in Field Sales and/or Digital Sales Proven ability to effectively manage people effectively, hire and train, coach new sales team members. Proven ability to communicate and present to management new ideas, proposals and feedback to move the business forward.

Mid-Level ServiceNow Developer to support Sentaras complex ServiceNow instances. The role involves designing, configuring, developing, and implementing both baseline and custom applications and enhancements in ServiceNow, while providing architectural guidance to ensure platform stability and adherence to design standards and coding/ServiceNow best practices. Job Responsibilities: Work independently and as a technical team member on ServiceNow development projects. Support internal and external customers across multiple ServiceNow instances and domains. Utilize Agile/Scrum methodologies to manage and execute development work efficiently. Provide advisory support to functional and admin teams on ServiceNow best practices, design, and development standards. Collaborate with business, systems, and technology partners to gather business and system requirements during analysis meetings. Develop and enhance existing ServiceNow applications as per requirements. Script Business Rules, Script Includes, Client Scripts, ACLs, Workflow Activities, and other ServiceNow components. Facilitate the rollout of new applications and enhancements in ServiceNow (via Change control), ensuring smooth deployment. Analyze system performance and recommend improvements for efficiency and scalability. Create and support reports, dashboards, using metrics and analytics when necessary. Create and support training materials including conducting live training sessions and demos. Job Requirements: Strong familiarity with ServiceNow Suite (e.g., ITSM, SPM, FSM, ITOM, SecOps, etc.) and platform wide analytics, AI, reporting and Virtual Agent a plus. Proven ability to communicate effectively with both business and technical stakeholders. Demonstrable ability as an independent ServiceNow Developer, with a focus on analytical problem-solving and critical thinking. Familiarity with system/software engineering lifecycle principles, including requirements analysis, functional and technical solutions development, and application support. Experience working with large datasets, performing data analysis/modeling, and contributing insights for management decision-making. Role: Technical Lead Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate

Have 10 + years of experience in Oracle HCM, Payroll Enhancement Projects. Have Good functional Knowledge on Payroll. Ideal candidate should have 80% of technical and 20 % functional. Candidate should work from 4 AM PT to 1 PM PT (4:30 PM IST to 1:30 PM IST). Develop, configure, and customize Oracle HCM Fusion Payroll components. Create and maintain Fast Formulas for payroll processing, eligibility, and calculation rules. Strong experience with HCM Extracts, BI Publisher Reports, Payroll Batch Loader (PBL), and HDL (HCM Data Loader) for data conversions and interface development. Design and build integrations with third-party systems such as benefits, tax vendors, time and attendance systems, etc. Support payroll parallel testing, balance adjustments, and year-end activities. Provide technical support and troubleshooting for payroll issues, including audits, reconciliations, and compliance needs. Collaborate with business analysts and functional teams to gather requirements and translate them into technical solutions. Follow best practices and ensure compliance with data security, privacy, and regulatory standards. The ideal candidate will have hands-on experience in designing, developing, and implementing solutions in Oracle HCM Cloud, specifically in theareas of Payroll, Fast Formulas, and related integrations. Role: Technical Architect Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate

Job Responsibilities: Work independently and as a technical team member on ServiceNow development projects. Support internal and external customers across multiple ServiceNow instances and domains. Utilize Agile/Scrum methodologies to manage and execute development work efficiently. Provide advisory support to functional and admin teams on ServiceNow best practices, design, and development standards. Collaborate with business, systems, and technology partners to gather business and system requirements during analysis meetings. Develop and enhance existing ServiceNow applications as per requirements. Script Business Rules, Script Includes, Client Scripts, ACLs, Workflow Activities, and other ServiceNow components. Facilitate the rollout of new applications and enhancements in ServiceNow (via Change control), ensuring smooth deployment. Analyze system performance and recommend improvements for efficiency and scalability. Create and support reports, dashboards, using metrics and analytics when necessary. Create and support training materials including conducting live training sessions and demos. Job Requirements: Strong familiarity with ServiceNow Suite (e.g., ITSM, SPM, FSM, ITOM, SecOps, etc.) and platform wide analytics, AI, reporting and Virtual Agent a plus. Proven ability to communicate effectively with both business and technical stakeholders. Demonstrable ability as an independent ServiceNow Developer, with a focus on analytical problem-solving and critical thinking. Familiarity with system/software engineering lifecycle principles, including requirements analysis, functional and technical solutions development, and application support. Experience working with large datasets, performing data analysis/modeling, and contributing insights for management decision-making.

Key Responsibilities: Own the end-to-end recruitment lifecycle for UI/Frontend roles across the organization. Source, screen, and interview candidates for roles such as React.js Developers, Angular Developers, JavaScript Engineers, and UI/UX-focused roles. Build and maintain strong pipelines using various sourcing strategies (LinkedIn, GitHub, Stack Overflow, job boards, referrals, etc.). Conduct in-depth technical screening to assess candidate fit in collaboration with hiring managers and engineering leads. Coordinate interviews, provide feedback, and ensure an outstanding candidate experience throughout the process. Collaborate with HR and business leaders to understand hiring needs and workforce planning. Utilize ATS tools effectively to track candidates and maintain up-to-date records. Maintain market knowledge of UI/UX and frontend development trends and talent availability. Partner with employer branding and marketing teams to promote tech roles and attract top talent. Assist in refining recruitment processes and analytics reporting for UI hiring. Required Qualifications: Bachelor's degree in Human Resources, Business, Computer Science, or related field. 47 years of IT recruitment experience with at least 2+ years specifically focused on UI/Frontend roles . Strong understanding of frontend technologies such as HTML5, CSS3, JavaScript, React.js, Angular, Vue.js, etc. Proven ability to identify and attract passive candidates using modern sourcing techniques. Familiarity with ATS tools (e.g., Greenhouse, Lever, SmartRecruiters, or equivalent). Excellent communication, interpersonal, and stakeholder management skills. Ability to work independently in a fast-paced, target-driven environment. Preferred Qualifications: Experience recruiting for product-based or high-growth tech startups. Understanding of UI/UX principles or experience hiring UI/UX Designers. Certifications in technical recruiting or diversity hiring practices. Knowledge of recruitment metrics, reporting, and market benchmarking.

Job Summary: We are looking for a highly skilled and analytical ServiceNow Developer with exceptional coding abilities and strong problem-solving aptitude. The ideal candidate will have a passion for clean code, platform optimization, and scalable solution design. You will be responsible for building robust, efficient, and maintainable solutions across various ServiceNow modules and applications. Key Responsibilities: Develop and enhance ServiceNow applications using best-in-class coding practices. Create and maintain Business Rules, Script Includes, Client Scripts, UI Actions, and Flow Designer logic. Build scalable integrations using REST, SOAP, and MID Servers. Collaborate with architects and business analysts to design efficient technical solutions. Troubleshoot issues, optimize performance, and refactor legacy scripts. Maintain code quality, documentation, and adhere to governance standards. Participate in peer code reviews, solution design discussions, and sprint planning sessions. Required Skills & Experience: 5+ years of experience in ServiceNow development. Proficient in JavaScript (server and client side) and ServiceNow Glide APIs. Strong knowledge of ServiceNow platform components including Scoped Apps, ACLs, Scripted APIs, and Flow Designer. Hands-on experience with integrations (REST/SOAP), data transformations, and background jobs. Excellent problem-solving, debugging, and analytical skills. Ability to write clean, modular, and reusable code. Comfortable working independently in fast-paced environments. Preferred Qualifications: ServiceNow Certified Application Developer or related certifications. Experience in one or more modules such as ITSM, HRSD, CSM, or App Engine. Familiarity with CI/CD practices and Git-based version control. Exposure to ATF (Automated Test Framework) and DevOps tools.

This role is for one of Weekday's clients Min Experience: 5 years Location: India JobType: full-time We are seeking an experienced and driven Oracle HCM Functional Consultant with a strong focus on Compensation & Benefits modules to join our dynamic team. The ideal candidate will be responsible for delivering end-to-end functional solutions, ensuring seamless implementation and support of Oracle HCM applications. This is a strategic role that bridges functional HR expertise with technical Oracle HCM capabilities, especially in the Compensation and Benefits domains. As a key member of the HCM practice, you will work closely with business stakeholders, HR teams, and IT specialists to design, configure, and implement Oracle HCM Cloud solutions tailored to client needs. This is an exciting opportunity for professionals looking to grow within a high-impact consulting or in-house HCM environment. Key Responsibilities: Implementation & Support: Lead the implementation and configuration of Oracle HCM Cloud modules, especially Compensation, Benefits, and Core HR. Provide ongoing support, troubleshooting, and enhancements post go-live. Business Analysis & Requirements Gathering: Engage with stakeholders to gather business requirements and translate them into Oracle HCM functional specifications. Act as a trusted advisor for process improvements and system enhancements. Solution Design & Functional Configuration: Design scalable, future-ready solutions within Oracle HCM Cloud, ensuring alignment with business goals. Configure functional components in Compensation & Benefits, including eligibility profiles, plan design, payroll integration, and self-service features. Testing & Quality Assurance: Develop and execute test scenarios, validate configurations, and ensure data accuracy and system integrity during user acceptance testing (UAT), system integration testing (SIT), and regression testing. Documentation & Training: Prepare detailed documentation including functional specs, configuration guides, and user manuals. Conduct end-user training sessions and support onboarding of HR users. Stakeholder Communication: Act as a liaison between HR, business, and technical teams. Communicate updates, risks, and solutions clearly and proactively to leadership and cross-functional teams. Continuous Improvement: Monitor Oracle HCM Cloud updates and recommend adoption of new features to optimize HR processes and elevate employee experience. Skills & Qualifications: Experience: Minimum 5+ years of hands-on experience in Oracle HCM Cloud implementation/support, with a deep focus on Compensation & Benefits. Functional Expertise: Strong knowledge of HR operations, compensation structures, and benefits administration. Ability to translate business needs into technical configurations. Tools & Technologies: Proficient in Oracle Fusion HCM Cloud, including Core HR, Compensation, and Benefits modules. Familiarity with payroll integrations, HCM Extracts, BI Publisher reports, and HCM security frameworks is a plus. Education: Bachelor's or Master's degree in Human Resources, Information Technology, Computer Science, or a related field. Oracle HCM Cloud certifications are highly desirable. Soft Skills: Excellent analytical and problem-solving abilities Strong interpersonal and communication skills Ability to manage multiple tasks and meet deadlines Collaborative mindset with stakeholder management expertise

Role:B2B Sales Manager - SAP/IT Contract Staffing Job Profile : Strategic: Acquiring mid-sized MNC Clients for IT & Non IT Contract Staffing from the region Design & Execute Revenue & Business Plan to achieve Gross Net Revenue of INR 1.5 Cr Per Annum Develop new mid-size MNC tech/Non Tech clients for IT Staffing /Leadership Hiring from the region Develop & Train team of Hiring & Marketing experts to work remotely Onboard 8 to 10 resources every month with 25% growth quarter on quarter Marketing Lead Generation, Market Research to add 5 new clients every month C-level connect Maximise revenue per client Delivery Management o Lead Delivery for IT/SAP Contract Hiring / End to end Recruitment oBe a SPOC For Key Client Accounts after 2 months o Handle Sourcing using job postings, Linkedin & other platforms Candidate's Profile: Graduate Min. 4+ years experience in new client acquisition & delivery management in IT Contract Staffing & IT Leadership Hands on in using Social Media & Digital platforms for lead generation Available for long-term engagement (min 24 months) Ready to work on Fix fee + Performance lined revenue sharing basis Ready to work from home Excellent Attitude, Oral/Written comm. Skills Hands on in MS Office tools, Canva & Linkedin Sales Navigator

Must-Have Skills: Strong experience in Oracle EBS R12 technical support across multiple Supply Chain and Manufacturing modules. Proficiency in SQL / PL/SQL, Oracle Forms, and Oracle Reports. Experience handling inbound/outbound interfaces, data extraction, and data loading. Expertise in troubleshooting and resolving production issues across Oracle EBS layers. Capable of managing issue resolutions and handling custom enhancements independently. Mandatory Requirement: Candidates must be able to demonstrate 3-4 real production ticket resolutions in Order Management (OM) and Inventory (INV) modules during the interview. Technical Stack: Oracle EBS R12 Oracle Forms & Reports SQL / PL/SQL Oracle APEX (preferred) Tech support experience in SCM modules for 4+ years minimum Relevant Module Experience Required (Please Mention in Resume): Order Management (OM) Inventory (INV) Accounts Receivable (AR) Accounts Payable (AP) General Ledger (GL) Fixed Assets (FA) Key Skills : Oracle Technical Support Scm Ebs R12

Must-Have Skills: Proven experience in Oracle EBS R12 Tech Support, especially across multiple modules in Supply Chain and Manufacturing domains. Hands-on experience with SQL / PL/SQL, Oracle Forms, and Oracle Reports. Proficient in managing inbound/outbound interfaces, data extraction, and data load processes. Ability to troubleshoot production issues across various Oracle EBS layers and implement effective resolutions. Independently managed issue resolutions and customization enhancements in live Oracle EBS business flows. Mandatory Skills: Oracle EBS Technical Support (R12) Oracle Forms & Reports PL/SQL Development Strong understanding of Sales & Distribution modules Relevant Module Experience (Please Include in Resume): Order Management (OM) Advanced Pricing Shipping Execution Inventory (INV) Accounts Receivable (AR) Trading Community Architecture (TCA) Key Skills : Sales & Distribution Advanced Pricing Shipping Execution Trading Community Architecture

Mantras2success Consultants is seeking a proactive and detail-oriented MIS Executive / Sales Coordinator to support our sales and operations teams. You will play a crucial role in effective data management, dashboard creation, and performance reporting. The ideal candidate will be responsible for maintaining records, generating accurate reports, and ensuring timely data updates to support informed decision-making across departments. Key Responsibilities Dashboard & Tracker Development : Develop and maintain interactive dashboards and trackers for sales, targets, and performance metrics, providing clear visual insights. Data Management : Collect, clean, and organize sales and operational data from multiple sources, ensuring data integrity and accuracy. Report Generation : Generate daily, weekly, and monthly reports for management and internal teams, summarizing key performance indicators and trends. Sales Team Coordination : Coordinate effectively with the sales team to track leads, follow-ups, and order status, ensuring seamless information flow. Record Maintenance : Maintain up-to-date records of customer data, sales figures, and CRM entries . Data Analysis : Identify data trends, variances, and inconsistencies to provide valuable insights that support business planning. Presentation Support : Assist in preparing compelling presentations, summaries, and sales performance reports for various stakeholders. Cross-Departmental Collaboration : Work closely with internal departments to ensure accurate and timely reporting and data consistency. Required Skills & Qualifications Education : Bachelor's degree in Commerce, Business Administration, or a related field. Experience : 1+ years of experience in MIS, sales coordination, or data reporting roles. Software Proficiency : Proficient in Excel (pivot tables, VLOOKUP, charts) and Google Sheets . Attention to Detail : High attention to detail and accuracy in data handling. Analytical Skills : Strong analytical and problem-solving skills to interpret data effectively. Communication Skills : Good communication and interpersonal skills for coordinating with various teams.

Mantras2success Consultants is seeking a highly driven Microsoft Dynamics 365 Sales Manager to join our team. This pivotal role is for a Sales Specialist who will be instrumental in driving growth by actively promoting and selling Microsoft Dynamics 365 solutions . The ideal candidate will possess strong IT sales experience and a proven track record in lead generation, client relationship building, and successfully closing deals, with a willingness to travel extensively. Key Responsibilities Sales & Growth Driving : Drive significant growth by effectively promoting and selling Microsoft Dynamics 365 solutions . Lead Generation : Proactively identify and generate new leads to expand the client base. Client Relationship Building : Build and nurture strong, lasting client relationships , understanding their business needs and positioning Dynamics 365 as a strategic solution. Deal Closing : Successfully close deals , meeting and exceeding sales targets. Solution Promotion : Champion and articulate the value of various Microsoft Dynamics 365 solutions , including F&O (Finance & Operations), Commerce, and Power Platform. Required Candidate Profile Proven success in sales roles, specifically involving Microsoft Dynamics 365 (F&O, Commerce, Power Platform) . Strong IT sales experience . Excellent communication skills, both verbal and written, for effective client engagement and presentations. Strong problem-solving abilities to address client challenges and tailor solutions. Willingness to travel extensively to meet clients and pursue business opportunities. Qualifications Bachelor's degree in Business, Sales, Marketing, Information Technology, or a related field. Typically seeking candidates with 5+ years of experience in sales, with a proven track record of success in Microsoft Dynamics 365 solutions. Perks and Benefits 5 Days working week. Attractive Incentives/Commission structure, over and above the base salary.

Job description What can you expect in a Director of Data Engineering role with TaskUs: Key Responsibilities: Manage a geographically diverse team of Managers/Senior Manager of Data Engineering responsible for the ETL to process, transform, and derive attributes for all operational data for reporting and analytics use from various transactional systems. Sets and enforces BI standards and architecture. Aligns BI architecture with enterprise architecture. Partner with business leaders, technology leaders, and other stakeholders to champion the strategy, design, development, launch, and management of cloud data engineering related projects and initiatives that can scale and rapidly meet strategic and business objectives Define cloud data engineering strategy, roadmap and strategic execution steps Collaborate with business leadership and technology partners to leverage data to support and optimize efficiencies Define, design & implement processes for data integration and data management on cloud data platforms, primarily AWS Accountable for management of project prioritization, progress, and workload management across cloud data engineering staff to ensure on-time delivery Review and manage ticketing queue to ensure timely assignment and progression of support tickets Work directly with the IT Application Teams and other IT areas to understand, assess requirements and prioritize a backlog of cloud services needs to be delivered to enable transformation Conduct comprehensive need assessments to create and implemented modernized server less data architecture plan that supports the businesses analytics and reporting needs Establish IT Data & Analysis standards, practices and security measures to ensure effective and consistent information processing and consistent data quality/accessibility Help architect cloud data engineering source to target auditing altering solution to ensure data quality Responsible for data architecture, ETL, backup, and security of new AWS based data lake framework Conducts data quality initiative to rid the system of old, unused, or duplicate data. Oversees complex data modeling and advanced project metadata development. Ensures that business rules are consistently applied across different user interfaces to limit the possibility of inconsistent results. Managed architected the migration of on premise DW SQL server star schema to Redshift Designs specifications and standards for semantic layers and multidimensional models for complex BI projects, across all environments. Consults on training and usage for the business community by selecting appropriate BI tools, features, and techniques. Required Qualifications: A People Leader with strong stakeholder management experience Strong knowledge of Data Warehousing concepts with understanding of traditional and MPP database designs, star and snowflake schemas, database migration experience, with 4-5 Years of experience of data modeling. You must have at least 5 years of hands-on development experience using ETL Tools such as Pentaho, AWS Glue, Talend or Airflow. Knowledge on the architecture, design and implementation of MPP Databases such as Teradata, Snowflake or Redshift. 5 years of experience in development using Cloud-based analytics solutions preferrable (AWS). Knowledge of designing and implementing streaming pipelines using Apache Kafka, Apache Spark, Fivetran Segment. At least 5 years experience of using Python in a cloud based environment is definitely a plus. Knowledge on NoSQL DBs such as MongoDB is not required but preferred. Structured thinker and effective communicator. Education / Certifications : Bachelors degree in Computer Science, Information Technology, or related fields (MBA or MS degree is a plus) or 15 to 20years experience in lieu of a degree.

This program is ONLY for FEMALES IndiaMART Is Offering Exciting Opportunity To Work as a freelancer from your home at any time in the given working window. Please apply using the below link: Click To Save or Continue For this program all further communications will be made through WhatsApp and IVR ONLY. Please make sure that the number you are providing in this form has WhatsApp Actively Working on it. All you have to do is to apply to our program and follow these Simple Steps : Provide personal details Complete a small test Create your selfie video in a specified format and upload it in the application form (steps given) Keep requested documents ready to upload Please apply using the below link: Click To Save or Continue Only ELIGIBLE candidates are communicated post screening through WhatsApp ONLY *Note: This is Not a Tele-Sales program, this is only a Tele-Servicing and Seller Education Program WE DO NOT CHARGE ANYTHING FOR THIS PROGRAM WE ARE NOT HAVING ANY SUPPORT AGENCY OR VENDOR TO RECRUIT ON OUR BEHALF Educational Qualifications: Any graduation ,or Any PG

Responsibilities: BigPanda Platform Development: Develop and customize solutions using the BigPanda platform to streamline incident management and automate alerting processes. Leverage BigPandas features to enhance the efficiency of IT operations. Integration Development: Design and implement integrations between BigPanda and various monitoring, alerting, and ticketing tools used within the organization. Ensure seamless data flow and event correlation. Incident Management Workflow: Collaborate with cross-functional teams to define incident management workflows and implement them within the BigPanda platform. Streamline the process of identifying, categorizing, and resolving incidents. Custom Application Development: Create custom applications and tools to extend the functionality of BigPanda and integrate it with other internal systems. Address specific operational needs and improve overall efficiency. Alerts and Notification Management: Configure alerting rules and notification mechanisms within BigPanda. Ensure timely and accurate alert delivery to appropriate teams or individuals. Monitoring and Performance Optimization: Monitor the performance and effectiveness of BigPanda integrations and workflows. Identify areas for improvement and implement optimizations to enhance system performance. Troubleshooting and Support: Troubleshoot and resolve issues related to BigPanda integrations, ensuring a high level of system availability and reliability. Provide support to end-users and assist with problem resolution. Documentation and Training: Create comprehensive technical documentation for BigPanda integrations, workflows, and custom applications. Conduct training sessions for team members and stakeholders as needed. Security and Compliance: Implement security best practices within BigPanda configurations and custom applications to safeguard sensitive data and ensure compliance with relevant regulations. Collaboration and Innovation: Collaborate with other developers, IT operations teams, and stakeholders to drive innovation and continuous improvement. Contribute ideas and insights to optimize IT incident management processes. Requirements : Bachelors or Masters degree in Computer Science, Software Engineering, or a related field. Minimum 4 years of hands-on experience as a BigPanda Developer or similar role. Strong proficiency in working with the BigPanda platform and its APIs. Experience in developing integrations with monitoring and alerting tools (e.g., Nagios, New Relic, Prometheus, PagerDuty). Proficiency in programming languages such as Python, JavaScript, or Go for custom application development. Familiarity with incident management and ITIL processes is advantageous. Knowledge of IT infrastructure, including servers, networks, databases, and cloud environments. Excellent problem-solving skills and the ability to troubleshoot complex technical issues. Strong communication and collaboration skills to work effectively with team members and stakeholders. Ability to work independently, manage multiple priorities, and deliver projects on time

Responsibilities: Data Pipeline Architecture: Design, develop, and optimize end-to-end data pipelines to extract, transform, and load (ETL) data from various sources into our data warehouse. Ensure data quality, reliability, and performance throughout the pipeline. Data Modeling and Schema Design: Work with data scientists, analysts, and stakeholders to understand data requirements and create scalable and efficient data models. Implement and maintain database schemas that facilitate easy data access and querying. Data Integration: Integrate data from diverse internal and external sources, including databases, APIs, and third-party systems. Build connectors and adaptors to ensure seamless data flow between systems. Performance Optimization: Continuously monitor and fine-tune the performance of data pipelines and databases. Identify bottlenecks and implement optimizations to enhance processing speed and resource utilization. Data Security and Governance: Implement robust security measures to safeguard sensitive data. Ensure compliance with data protection regulations and industry best practices for data governance and privacy. Data Transformation and Enrichment: Develop data transformation routines to enrich raw data and make it suitable for analytical processing.

We are seeking an experienced Language SME/Lead to train, mentor, and refine the skills of our Indic language experts. The ideal candidate is a subject matter expert with a deep understanding of linguistic accuracy, cultural nuances, and colloquialisms while maintaining high-quality standards. They will be responsible for ensuring consistency, fluency, and correctness in responses, as well as grooming language experts to excel in their roles. Key Responsibilities: Train and mentor language experts to improve linguistic accuracy, fluency, and contextual relevance. Review, edit, and refine responses to maintain high-quality standards while balancing formal and colloquial usage. Develop and implement style guides, tone of voice guidelines, and best practices for consistent language usage. Conduct regular quality assessments, provide constructive feedback, and implement corrective actions. Stay updated with evolving language trends, cultural nuances, and industry best practices to innovate and continuously improve our written content offering. Collaborate with cross-functional teams to improve language workflows and processes. Requirements: Native or near-native proficiency in Specific Indic language (Mentioned Below) Strong expertise in grammar, syntax, colloquial variations, and cultural sensitivities. Proven experience in content writing, editing, localization, or language quality management. AI/GenAI/LLM experience is an added advantage Prior experience in training, mentoring, or coaching language professionals is a plus. Attention to detail, strong analytical skills, and a commitment to maintaining quality. Ability to provide structured feedback and implement language improvement strategies Educational Qualification required for the position. Any Graduate Indic Language Bengali, Tamil, Urdu, Telugu, Hindi, Kannada, Malayalam, Marathi, English, Gujarati

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring Embedded Linux Field Engineer to expand our reach in mission-critical industries such as Automotive, Medical Devices, Industrial Systems, Robotics, and Telco, as well as Consumer Electronics. We are looking for candidates who are accomplished Linux plumbers. If you are someone passionate about Linux, who knows the plumbing of the OS inside and out, who is proficient with containerization, system debugging, and the likes, then please keep on reading - this may be a uniquely exciting opportunity for you. The server edition of Ubuntu is already very widely used in connected devices and industrial PC's. Our newer edition of Ubuntu for IoT, called Ubuntu Core, represents the state of the art in security and resilience for high end appliances and equipment. Our customers include global brands in consumer and industrial electronics as well as automotive and robotics. We continue to expand our range of offerings to bring our security, management and developer experience to the smallest Linux environments and devices. We recently added a real-time Linux capability and are working towards a range of certifications for these offerings. Together, this portfolio is Linux reinvented for optimal reliability, security, developer productivity and footprint. This career opportunity requires a unique blend of skills. Successful candidates will know Linux well and be proficient coders and scripters. They will have experience of low-level Linux boot, BIOS, firmware and embedded software development methodologies. They also enjoy the pace of change and diversity of client engagements with driven and ambitious technology entrepreneurs. Competitive, business-focused technologists at heart, they are also dedicated team players that take pride in team and company wins. We often say that our field engineers have the hardest job at Canonical because customers can ask about any aspect of our solutions and products and expect a thoughtful, well-informed answer. We always want to do the best thing for our partners and customers, regardless of our company interests, and field engineers are the people we trust to ensure that is true. What your day will look like Engage customers during presales to gather requirements and explain our technology Elaborate solutions to be proposed to prospective clients Participate to the delivery of select projects related to Embedded Linux Convey market requirements to key stakeholders in our organization, and sometimes participate to the development or refining of generic solutions to unlock market potential Be both a customer advocate and a trusted advisor to Canonical What we are looking for in you Bachelors degree in Computer Science or related technical field Extensive Linux experience - Debian or Ubuntu preferred Solid embedded Linux experience (Yocto, Buildroot...) or RTOS Fluency in at least one of Golang, Python, C, C++, or Rust Professional written and spoken English in addition to the local language Excellent communication and presentation skills Result-oriented, ability to multi-task A personal drive to meet commitments An humble learner and quick study Albeit many projects can be done remotely, the successful candidate will be willing to travel up to 30% of the time for customer meetings, company events, and conferences The successful candidates will also be able to speak and write Chinese at a professional level. Additional Skills That You Might Also Bring Experience with customer engagements a plus, but not a requirement What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring Software Engineering Managers to lead technical teams in the various aspects of the delivery and ongoing support and maintenance of all Linux kernels provided by the Ubuntu Linux distribution. As the Linux kernel itself is now quite broad, so are the technical domains and challenges involved, ranging from integrating support for bleeding-edge hardware into the latest Ubuntu kernels, to expanding the range of execution environments available to Ubuntu, to the complexities inherent in applying the latest fixes and updates to all of the >100 Ubuntu Linux kernels under active support during our Stable Release Update cycles. This role would suit either an experienced manager of high performing software development teams, or a very proficient technical lead who is excited to take on a management responsibility. You will need to be passionate about Linux and aspire to be an integral part in its distribution to millions of users worldwide. As an Engineering Manager at Canonical, your primary responsibility is to your team: helping them grow as engineers, do important and satisfying work, and have a great time while doing it. Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop strong engineers, positively influence the culture, facilitate technical delivery, and work with your team on strategy and execution. Location: Working from home, worldwide. We have kernel teams and openings in every time zone and with the notable exception of Taipei, Taiwan, have no offices and therefore no pressure to work from an office. The role entails Leading a distributed team of software engineers in your geographic region in distinct aspects of delivery of all Linux kernels for the Ubuntu Linux distribution Taking ownership of particular aspects of Ubuntu Linux which can include but not be limited to: Working with silicon or cloud partners to implement Linux kernels optimised for their execution environments Ensuring Ubuntu Linux is able to run on a wide range of diverse hardware platforms Definition and execution of the stringent quality control standards expected by the Ubuntu user community Mitigation of the latest security threats and exploits to the Linux kernel Strong process automation as it pertains to the build, test, and delivery of the Linux kernel Engagement with other teams at Canonical, the open source community and commercial partners What we are looking for in you Significant programming experience in C, with Python, Golang, or other like languages also highly regarded Substantial experience with operating system kernel internals and concepts, Linux would be highly regarded but not essential Demonstrated experience managing or leading a team of software engineers Ability to coordinate between multiple distinct teams of differing technical focus to achieve common goals Familiarity with version control practices, ideally with git Prior experience developing with software packaging formats, with direct Ubuntu/Debian/Snap experience being highly regarded Professional written and spoken English with excellent presentation skills Ability to travel internationally twice a year for company events up to two weeks long Nice-to-have skills Demonstrated experience with kernel patching and debugging Strong grasp of device drivers, BSP's, and other low level system engineering Solid background in driving CI/CD and process automation initiatives Prior public involvement with an open source project What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events