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2 - 3 years
4 - 5 Lacs
Raybag
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities To achieve Debt Management Services targets of the Respective Branch assigned, ensuring meeting PI Targets.¥ Meeting the Target on Cost of Debt Management Services. Ensuring meeting PI Targets within cost limit specified on monthly basis.¥ Ensuring legal guidelines are complied for entire Debt Management Services structure in letter and sprits.¥ Ensure that the Debt Management Services agencies and Inhouse collectors adhere to the legal guidelines provided by the law in force.¥ Ensure adherence to the Code of Conduct.¥ Continuously monitoring Debt Management Services agencies and Inhouse collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities. Required Qualifications and Experience ¥ People Management skills. ¥ Demonstrated success & achievement orientation. ¥ Excellent communication skills. ¥ Negotiation Skills ¥ Strong bias for action & driving results in a high performance environment. ¥ Demonstrated ability to lead from the front. ¥ Excellent relationship skills. ¥ Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.. ¥ Exceptionally high motivational levels and needs to be a self starter. ¥ Working knowledge of computers
Posted 3 months ago
1 - 2 years
3 - 4 Lacs
Raybag
Work from Office
Job Purpose Responsible for doing village surveys, getting new customers, do CGT, house verification and income assessment, do quality sourcing, ensure collections and recoveries are done as per the group/centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location Duties and Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process Plan Center Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the center meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450- 500 customers Ensure collections are done from Customers as per scheduled center meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix . Maintain centre meeting discipline, follow SOPs and code of conduct Major Challenges Quality sourcing and achieving targets as defined Regular collections and maintaining customers in current bucket, regularizing and normalizing delinquent customers Compliance on all business parameters, zero audit findings on his / her sourced customer segment / portfolio
Posted 3 months ago
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