Centre Manager - Microfinance Bajaj Finance

1.0 - 2.0 years

3 - 7 Lacs

bahraich, payagpur

Work from Office

Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties and Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications and Experience Graduation / Undergraduate1-2 years in Microfinance JLG business

Posted 2 days ago

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Operations Manager - Microfinance Bajaj Finance

1.0 - 3.0 years

4 - 8 Lacs

bahraich, payagpur

Work from Office

Job Purpose To manage the Operations of Branch assigned Duties and Responsibilities This position will be responsible for branch Operations including Quality check of applications, Disbursement initiation, File management, Document management & Customer Service. Take end to end ownership of Disbursement TAT. Ensure effective cash management at Branch. Ensure Adherence to vaulting process and policy. Monitor EOD and BOD activities related to respective branches and resolve issues. Audit query response and resolution. Identify and provide inputs to bring automation in processes. Identify need for additional BC/Banking points for cash deposition. Sharing of Best practices with other branches. Provide support trainings to Center Managers to improve productivity. Required Qualifications and Experience a) Qualifications MBA / Graduateb) Work Experience Minimum 1-3 years of experience in financial industry Past experience in onboarding and operations will be an added advantage Prior experience in NBFC preferred

Posted 2 days ago

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