Senior Executive - Operations and Service Bajaj Finance

2.0 - 4.0 years

2 - 5 Lacs

medinipur, paschim

Work from Office

Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities To Ensure SLA Delivery for each process- To Ensure quality of files processed by the Operations team are within the specified guidelines- Achieve Service To Sales Numbers- To Ensure all cash management services at the branch are delivered- Achieve Service Related TAT & specific deliverables like Generating Tokens, FTR, TAT etc- Data Analysis & Sharing of best practices with team- Ensuring Implementation of Policies & processes- Coordination with various HO / Cross functional departments & providing feedback- Recruiting and manpower forecast & planning- Ensuring highest levels of employee relationship, motiv...

Posted 3 weeks ago

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Senior Executive - Debt Management Services - Consumer Bajaj Finance

1.0 - 2.0 years

8 - 12 Lacs

medinipur, debra, paschim

Work from Office

Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingRes...

Posted 1 month ago

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