6 Jobs in Panindia

* CMDB configuration and customization: Design, develop, and maintain the CMDB, including configuring Configuration Item (CI) classes, attributes, and relationships according to the Common Service Data Model (CSDM) framework. * Discovery and service mapping: Implement, manage, and configure ServiceNow Discovery to automate IT asset identification and track CIs. Configure and maintain Service Mapping to build and visualize relationships between CIs. * Identification and reconciliation: Configure and use the Identification and Reconciliation Engine (IRE) to manage data imports from multiple sources and ensure data integrity within the CMDB. Integrations: Develop and maintain integrations betwe...

* TPRM module configuration: Perform hands-on configuration and customization of the ServiceNow TPRM module, including forms, tables, workflows, and dictionary entries, to align with business requirements. * Assessment and questionnaire development: Build, update, and manage third-party assessment questionnaires, leveraging templates like SIG and CAIQ. Configure assessment logic, including risk scoring and tiering models. * Workflow and process automation: Develop and enhance workflows in Flow Designer or traditional workflows to automate third-party due diligence, issue and remediation management, and renewal processes. * Access control and security: Configure Access Control Lists (ACLs) an...

Description: *Portal development: Design, develop, and maintain custom Service Portals and Employee Centers on the ServiceNow platform, creating a seamless and user-friendly experience. *Front-end development: Build and configure custom widgets, pages, and components using modern web technologies, including HTML, CSS, Bootstrap, and JavaScript frameworks like AngularJS. *User experience: Translate business requirements and UI/UX designs into functional and engaging portal features that are responsive and accessible on various devices. *Service Catalog development: Implement and enhance the Service Catalog by building request forms, dynamic catalog items, and workflows within the Service Port...

We are looking for a skilled ServiceNow Developer with hands-on experience in Strategic Portfolio Management (SPM)/ITBM to join our team. The ideal candidate will have deep knowledge of the ServiceNow platform, specifically modules like Project Portfolio Management (PPM), Demand, Ideas, Resource Management, and Agile Development. This role will be instrumental in implementing, customizing, and enhancing the SPM suite to meet business needs, streamline portfolio governance, and support strategic decision-making. ________________________________________ Key Responsibilities: • Design, configure, and implement ServiceNow SPM modules, including: • Idea, Demand, Project, Program, and Portfolio Ma...

Job Description: ServiceNow ITSM Specialist Position Overview: We are seeking a skilled ServiceNow ITSM Specialist to join our team, responsible for designing, configuring, and supporting IT Service Management processes within the ServiceNow platform. The ideal candidate will have hands-on experience with ServiceNow ITSM modules, Service Catalog, and Flow Designer, with additional experience in integrating ServiceNow with other enterprise systems considered a strong advantage. Key Responsibilities: Configure, customize, and support ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge, etc.) Develop and maintain Service Catalog items and workflows to streamline service deliv...

Role & responsibilities Key responsibilities Assess the resiliency posture of customer environments from both technical and operational perspectives. Evaluate the effectiveness of disaster recovery (DR) plans, business continuity (BC) strategies, and Major Incident Response Plans (MIRPs). Conduct in-depth technical analysis of cloud infrastructure, application dependencies, observability configurations, and failover capabilities. Review and enhance MIRPs, including escalation protocols, incident communication plans, recovery sequencing, and impact containment strategies. Identify risks, vulnerabilities, and single points of failure across workloads and operational processes. Recommend improv...