4 Jobs in Nasirpur, Delhi, Delhi

WFO- 6 days Job Summary: The Customer Support Associate will be responsible for handling customer inquiries, providing solutions, and ensuring customer satisfaction across various communication channels (phone, email, live chat, etc.). This individual will demonstrate a strong understanding of our products and services, as well as exceptional problem-solving skills to provide timely and efficient resolutions. Key Responsibilities:  Customer Interaction: Respond to customer inquiries via phone, email, chat, or social media, ensuring a professional and helpful experience.  Issue Resolution: Investigate and resolve customer issues by identifying their needs and providing effective solutions in a timely manner.  Product Knowledge: Stay up to date with the company’s products, services, policies, and procedures to assist customers accurately and efficiently.  Documentation: Accurately document customer interactions, feedback, and resolutions within the CRM system.  Escalation Handling: Identify and escalate complex issues to senior staff or relevant departments for resolution.  Customer Satisfaction: Monitor customer satisfaction levels and work proactively to improve customer retention and loyalty.  Team Collaboration: Work closely with team members to improve processes and deliver excellent customer service.  Feedback Collection: Gather and report customer feedback to help improve products, services, and overall customer experience.  Performance Metrics: Meet individual and team-based performance metrics and KPIs related to customer service quality, response times, and issue resolution rates. Skills and Qualifications:  Education: Bachelor’s degree preferred.  Experience: Minimum 0-1 years of experience in a customer service or support role.  Communication Skills: Strong verbal and written communication skills with the ability to clearly explain technical or complex information.  Problem-Solving: Excellent analytical skills with the ability to troubleshoot and resolve issues quickly and effectively.  Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail.  Interpersonal Skills: Friendly, approachable, and able to build rapport with customers.  Patience and Empathy: Ability to remain calm and patient in stressful situations while addressing customer concerns.  Time Management: Strong organizational skills with the ability to manage time effectively and meet deadlines.  Salary Package: upto 15K ( Based on the interview) Please share your resume at [email protected] Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 8291687880

WFO- 6 days Job Summary: The Customer Support Associate will be responsible for handling customer inquiries, providing solutions, and ensuring customer satisfaction across various communication channels (phone, email, live chat, etc.). This individual will demonstrate a strong understanding of our products and services, as well as exceptional problem-solving skills to provide timely and efficient resolutions. Key Responsibilities:  Customer Interaction: Respond to customer inquiries via phone, email, chat, or social media, ensuring a professional and helpful experience.  Issue Resolution: Investigate and resolve customer issues by identifying their needs and providing effective solutions in a timely manner.  Product Knowledge: Stay up to date with the company’s products, services, policies, and procedures to assist customers accurately and efficiently.  Documentation: Accurately document customer interactions, feedback, and resolutions within the CRM system.  Escalation Handling: Identify and escalate complex issues to senior staff or relevant departments for resolution.  Customer Satisfaction: Monitor customer satisfaction levels and work proactively to improve customer retention and loyalty.  Team Collaboration: Work closely with team members to improve processes and deliver excellent customer service.  Feedback Collection: Gather and report customer feedback to help improve products, services, and overall customer experience.  Performance Metrics: Meet individual and team-based performance metrics and KPIs related to customer service quality, response times, and issue resolution rates. Skills and Qualifications:  Education: Bachelor’s degree preferred.  Experience: Minimum 0-1 years of experience in a customer service or support role.  Communication Skills: Strong verbal and written communication skills with the ability to clearly explain technical or complex information.  Problem-Solving: Excellent analytical skills with the ability to troubleshoot and resolve issues quickly and effectively.  Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail.  Interpersonal Skills: Friendly, approachable, and able to build rapport with customers.  Patience and Empathy: Ability to remain calm and patient in stressful situations while addressing customer concerns.  Time Management: Strong organizational skills with the ability to manage time effectively and meet deadlines.  Salary Package: upto 15K ( Based on the interview) Please share your resume at charmi@pinkskyhr.com Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 8291687880

WFO- Job Overview: We are seeking a highly skilled and detail-oriented Finance Executive to join our dynamic finance team. As a Finance Manager, you will be responsible for overseeing the financial health of the organization, providing strategic financial guidance, ensuring compliance with financial regulations, and driving the performance of financial operations. This role requires a proactive and analytical thinker with strong problem-solving abilities and excellent communication skills. Key Responsibilities: Financial Planning & Analysis: Develop and manage financial forecasts, budgets, and reports. Identify opportunities for cost savings and operational improvements. Accounting & Reporting: Oversee accounting operations, including general ledger management, accounts payable, Tally Prime and receivable. Ensure accurate and timely financial statements and regulatory filings. Cash Flow Management: Monitor cash flow and recommend strategies to optimize working capital. Manage relationships with banks and financial institutions to secure optimal financing options. · Internal Controls: Design and implement effective internal controls to safeguard company assets, ensure financial integrity, and prevent fraud. Have expertise and experience in e-commerce platforms such as Amazon and Flipkart. Required Qualifications: Bachelor’s degree in Finance, Accounting, Economics, or a related field. Minimum of 1-2 years of experience in a finance or accounting role. Excellent Working knowledge of Tally ERP-9, MS-office, Google Drive, Email writing Advanced proficiency in Microsoft Excel. Excellent problem-solving, organizational, and time-management skills. Strong communication and interpersonal skills, with the ability to collaborate across departments and interact with stakeholders at all levels. Please share your resume at [email protected] Job Type: Full-time Pay: ₹10,242.35 - ₹18,000.00 per month Schedule: Day shift Work Location: In person

WFO- Job Overview: We are seeking a highly skilled and detail-oriented Finance Executive to join our dynamic finance team. As a Finance Manager, you will be responsible for overseeing the financial health of the organization, providing strategic financial guidance, ensuring compliance with financial regulations, and driving the performance of financial operations. This role requires a proactive and analytical thinker with strong problem-solving abilities and excellent communication skills. Key Responsibilities: Financial Planning & Analysis: Develop and manage financial forecasts, budgets, and reports. Identify opportunities for cost savings and operational improvements. Accounting & Reporting: Oversee accounting operations, including general ledger management, accounts payable, Tally Prime and receivable. Ensure accurate and timely financial statements and regulatory filings. Cash Flow Management: Monitor cash flow and recommend strategies to optimize working capital. Manage relationships with banks and financial institutions to secure optimal financing options. · Internal Controls: Design and implement effective internal controls to safeguard company assets, ensure financial integrity, and prevent fraud. Have expertise and experience in e-commerce platforms such as Amazon and Flipkart. Required Qualifications: Bachelor’s degree in Finance, Accounting, Economics, or a related field. Minimum of 1-2 years of experience in a finance or accounting role. Excellent Working knowledge of Tally ERP-9, MS-office, Google Drive, Email writing Advanced proficiency in Microsoft Excel. Excellent problem-solving, organizational, and time-management skills. Strong communication and interpersonal skills, with the ability to collaborate across departments and interact with stakeholders at all levels. Please share your resume at charmi@pinkskyhr.com Job Type: Full-time Pay: ₹10,242.35 - ₹18,000.00 per month Schedule: Day shift Work Location: In person