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2.0 - 5.0 years
0 Lacs
Nakur, Uttar Pradesh, India
On-site
Job Requirements Job Requirements Role/Job Title: Associate Customer Service Manager Function/Department: Rural Banking Job Purpose The role entails managing and scaling up the retail banking business for the branch managing operations and resources in the most cost efficient and technology effective manner. The role bearer would lead customer service and branch operations for a designated branch and be responsible for the daily branch upkeep. This role is the central custodian of all Rural Banking documents for the branch and provides operational support for Rural and semi urban Retail products. The role bearer is primarily accountable for ensuring seamless maintaining of customer life cycle, fulfilling customer requests and providing best-in class service. Responsibilities Roles & Responsibilities: Responsible for day-to-day operations and administration of the Branch, ensuring strict compliance with Bank's policies and procedures. Responsible for branch operations and service delivery to the customers of a designated branch in our rural network. Data entry of application forms, creation of customer IDs, accounts, etc. File / document checking including KYC checking, application forms and loan document verification. Handling cash and clearing transactions. Maintaining good audit rating for the branch. Work towards ensuring best in class service delivery at the branch for external and internal customers. Work as an effective business partner in strategizing and driving the implementation of critical operational and regulatory practices for the branch such as compliance, Lending operations and operational risk. Oversee quality initiatives across operations team for optimization of processes in order to improve TAT and upgradation of SLAs. Employ tools such as automation and digitization to increase process efficiency. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate Experience: 2 to 5 years of relevant experience in Banking or allied Business.
Posted 4 weeks ago
2.0 - 7.0 years
3 - 7 Lacs
Nakur
Work from Office
SUMMARY Job Title: Executive/Sr. Executive Responsibilities: Identification and acquisition of key private and government projects in the designated market through personal network and influencing decision-makers. Establishment and maintenance of strong relationships with important stakeholders including builders, contractors, applicators, architects, and approving authorities to facilitate project sales. Conducting comprehensive market research and analysis to comprehend project-specific requirements, competitor activities, and market trends, and utilizing this information to shape sales strategies. Effective communication of product quality and advantages to project stakeholders through presentations, demonstrations, and promotional activities. Monitoring project sales performance, generating detailed reports on sales activities, and providing insights to the Sales Manager for strategic decision-making. Cultivation and maintenance of strong relationships with key project customers to ensure high levels of customer satisfaction and repeat business. Collaboration with the Sales Manager and other team members to ensure cohesive and strategic sales efforts. Ensuring full compliance with the company's reporting requirements and maintaining accurate and timely records in both online and offline formats. Requirements Strong communication and interpersonal skills. Demonstrated ability to drive project sales and manage customer relationships. Highly motivated, result-oriented, and capable of working independently. Must possess a strategic mindset with the ability to adapt to changing market conditions. Minimum 2 years of experience in Project Sales, preferably from the Construction Chemical / Cement industry. Any Graduate or Post Graduate Degree / Diploma in Marketing Management.
Posted 1 month ago
0.0 - 5.0 years
0 Lacs
Nakur, Uttar Pradesh, India
On-site
Job Requirements Job Requirements Job Title – Associate Relationship Manager-Group Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support the Relationship Manager in identifying prospective customers and converting them into real business opportunities. The role bearer is responsible for helping create Joint Liability Groups and centres and manage them through the formation, disbursal and collection phases while driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship. Roles & Responsibilities Manage zoning activity to map household needs in villages and areas allocated. Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship. Maintain high collections efficiency through discipline and drive. Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry. Ensure compliance as per the bank requirements. Conduct field audits and customer verifications to ensure high quality of accounts. Gather Latest Market intelligence and track and benchmark against best practices in competitor banks. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Educational Qualifications Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience 0 - 5 years of relevant branch banking experience. Show more Show less
Posted 2 months ago
0.0 - 2.0 years
0 Lacs
Nakur, Uttar Pradesh, India
On-site
Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Liabilities Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Primary Responsibilities Lead Area Mapping in the catchment and maintain accurate and timely daily activity / Sales reports. Prepare Wish list of customers through cold calling and promotion activities to drive awareness about the bank and products across the catchment area. Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory) Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation) Ensuring account activation and subsequently maintaining the health of account. Ensure superior customer service to capture larger wallet share of population. Spearhead resolution of customer queries and issues. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Ensure compliance as per the bank requirements. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Secondary Responsibilities Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 years of relevant branch banking experience. Show more Show less
Posted 2 months ago
2.0 - 5.0 years
0 Lacs
Nakur, Uttar Pradesh, India
On-site
Job Requirements Job Requirements Role/Job Title: Associate Customer Service Manager Function/Department: Rural Banking Job Purpose The role entails managing and scaling up the retail banking business for the branch managing operations and resources in the most cost efficient and technology effective manner. The role bearer would lead customer service and branch operations for a designated branch and be responsible for the daily branch upkeep. This role is the central custodian of all Rural Banking documents for the branch and provides operational support for Rural and semi urban Retail products. The role bearer is primarily accountable for ensuring seamless maintaining of customer life cycle, fulfilling customer requests and providing best-in class service. Responsibilities Roles & Responsibilities: Responsible for day-to-day operations and administration of the Branch, ensuring strict compliance with Bank's policies and procedures. Responsible for branch operations and service delivery to the customers of a designated branch in our rural network. Data entry of application forms, creation of customer IDs, accounts, etc. File / document checking including KYC checking, application forms and loan document verification. Handling cash and clearing transactions. Maintaining good audit rating for the branch. Work towards ensuring best in class service delivery at the branch for external and internal customers. Work as an effective business partner in strategizing and driving the implementation of critical operational and regulatory practices for the branch such as compliance, Lending operations and operational risk. Oversee quality initiatives across operations team for optimization of processes in order to improve TAT and upgradation of SLAs. Employ tools such as automation and digitization to increase process efficiency. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate Experience: 2 to 5 years of relevant experience in Banking or allied Business. Show more Show less
Posted 2 months ago
years
1 - 2 Lacs
Karwi, Nakur, Dudhi
Work from Office
Role: Relationship Managers (Motor) What is the purpose of the role - • Connect with potential POSP agents. Service the Existing POS to drive sales growth Handle Customer Inquiries with a speedy and satisfactory resolution coordinate with Girnar Insurance HO Team for the smooth execution of the sales and operations process. • Create offline training and servicing process for the POSP. • Should know local agent network and able to manage and work on calls. • Achieve Monthly Sales Target Numbers. • Should be a Highly Motivated Individual and should be able to drive Chanel with ownership. • Candidate should be from Motor Insurance Background having hands-on experience in agency vertical in a General Insurance Company or an Insurance Brokerage Firm. Apply if you have • • • • • • Insurance Background having hands-on experience in agency vertical in a General Insurance Company or an Insurance Brokerage Firm. Graduation degree in any stream and have strong communication skills. Some awareness of Motor & General Insurance and have the zeal to be a Pro in Sales. Experience from 1 year to 3 years. Looking for fast growth in a challenging environment and willing to work hard. Proficiency and fluency in English, Hindi and any other local language preferable.
Posted 3 months ago
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