1055 Jobs in Mysuru - Page 16

Job Summary: The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stake holder management, within and outside of Amazon, rolling out of new processes, and running central control centres. The job requires someone who has a larger picture of customer experience in mind and a high willingness to take ownership. The job requires a person who has skills in identifying patterns and any disruptions in it along with ability to scrutinize details and foresee the implications of the data. This team supports inbound and outbound operations via voice and non-voice channels. The candidate must be ready to work on weekends and in shifts. Roles and Responsibilities: 1. Remotely monitor efficient functioning of the assigned sites via out bound call, emails and by coordination with field executives 2. Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations 3. Train and direct sellers for execution and adherence of norms and practices 4. Devise and deploy SOPs, analyse data, and propose features and processes, which focus on improving the Seller experience 5. Willing to work on weekends - Bachelors degree in a quantitative/technical field such as computer science, engineering, statistics - Experience with Excel - Experience with SQL

Requirements:Applicants must have a good grasp of the English language and be able to write articles devoid of grammatical and syntax issues Prior experience (6-12 months minimum) of content writing, sporting or otherwise Prior experience of working on WordPress or a similar CMS would be a plus Responsibilities:To deliver on stipulated daily quota while maintaining highest quality of writing To deliver well-researched and factually accurate content that will grasp the attention of the readers To work in harmony with the Content Team, Managerial Team and Editorial Team to uphold the quality and standard of EssentiallySports You’ll be a good fit if:You have a good grasp of the fundamentals of the English language and are well-versed with American culture You have content ideation experience or exposure and can pitch ideas and angles regarding our coverage You want to establish yourself as a sports entertainment writer on a platform that attracts 1+ million views on a daily basis You want to learn and grow as a professional, working in a culture that fosters talent and encourages growth PerksRemote jobLocationWork From Home

Revenue Generation & Target Achievement Proactively contact and engage with prospective clients through phone calls, emails, and virtual meetings Conduct thorough needs assessments to understand clients insurance requirements and financial situations Clearly explain complex insurance products, coverage options, and benefits across health, travel, pet, and SME lines Cross-sell and upsell additional insurance products to existing clients where appropriate Recommend complementary coverage options that address clients comprehensive insurance needs Drive revenue growth by developing and executing comprehensive sales strategies aligned with organizational objectives Meet or exceed monthly and quarterly sales targets across all product lines Establish and maintain strong relationships with key stakeholders to facilitate business growth and retention Specialize in re-engaging and converting digital drop-off leads from the contact center who abandoned their purchase journey Customer Relationship Management & Service Excellence Oversee the development and maintenance of strong, long-term relationships with existing customers through regular engagement and proactive service delivery Implement customer satisfaction initiatives and feedback mechanisms to ensure high levels of client retention Resolve complex customer issues and complaints, ensuring optimal customer satisfaction and loyalty Develop and maintain relationships with healthcare providers and other strategic partners to enhance service delivery Build and maintain relationships with clients for potential renewals and referrals

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Assists with managing and developing relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Assists in closing the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Key Responsibilities As a BDR, you will act as the first line of action when it comes to pursuing prospects and new customers You will help us extend our global reach through discovery and exploration of new and untapped business opportunities and relationships You will support Account Executives (AEs) with research, setting up calls, conducting account-level and prospect-level research, and providing continuous support throughout the sales process Conduct research on potential clients and market trendsSupport AEs with account-level and prospect-level researchCreate detailed research documents for AEsSet up meetings between (prospective) clients and AEsContact potential clients through cold calls, emails, and social sellingProactively seek new business opportunities in the marketTimely follow-up with inbound leads based on standard SLAsAssist with product demonstrations and help close small/individual dealsEducate potential customers about ‘Buyer intelligence’ and how it enhances their sales teams' resultsReport to the Sales Lead on (weekly/monthly/quarterly) sales resultsStay up-to-date with new products/services and new pricing/payment plans

Key ResponsibilitiesYou will become a master of the Humantic AI product, Buyer Intelligence as a segment and the general Sales AI marketYou will become a trusted sales advisor to potential customers (that will include CROs, senior sales leaders), have an ability to deeply understand their pains, needs and convincingly convey how Humantic AI can solve those painsYou will evangelize ‘buyer intelligence’ and educate potential customers how it changes the games for their sales teamsYou will strategically prospect into assigned accounts, leveraging email, calling and social selling and develop multi-threaded deal strategies You will take ownership of conducting discovery calls, demo calls, and guiding prospects through the sales journey till closureYou will drive the entire sales process from prospecting to qualification to closing, working closely with the Head of Sales and C-Suite leaders You will be a full-cycle salesperson and will be responsible for generating most of your own pipeline on your ownYou will be assisted by a LDR/Analyst who will do the heavy lifting for you and assist you all through the sales cycleYou will actively contribute to refining and iterating sales processes, develop playbooks, and provide valuable insights and suggestions to leadership You will follow the process with rigor and discipline and set an example for junior team members

Key ResponsibilitiesYou will become a master of the Humantic AI product, Buyer Intelligence as a segment and the general Sales AI marketYou will become a trusted sales advisor to potential customers (that will include CROs, senior sales leaders), have an ability to deeply understand their pains, needs and convincingly convey how Humantic AI can solve those painsYou will evangelize ‘buyer intelligence’ and educate potential customers how it changes the games for their sales teamsYou will strategically prospect into assigned accounts, leveraging email, calling and social selling and develop multi-threaded deal strategies You will take ownership of conducting discovery calls, demo calls, and guiding prospects through the sales journey till closureYou will drive the entire sales process from prospecting to qualification to closing, working closely with the Head of Sales and C-Suite leaders You will be a full-cycle salesperson and will be responsible for generating most of your own pipeline on your ownYou will be assisted by a LDR/Analyst who will do the heavy lifting for you and assist you all through the sales cycleYou will actively contribute to refining and iterating sales processes, develop playbooks, and provide valuable insights and suggestions to leadership You will follow the process with rigor and discipline and set an example for junior team members

This role focuses on financial accuracy, reporting integrity, and operational support across the agency As a Bookkeeper, you will be the backbone of our financial tracking, reconciliation, and reporting systems, helping Gigabrain operate with clarity, precision, and profitability Day-to-Day Duties:Maintain and reconcile all financial records including client invoices, reimbursements, payroll entries, and operating expenses Oversee weekly and monthly reconciliations of bank accounts, credit cards, and third-party platforms (Stripe, PayPal, Amazon, etc ) Track and report client retainers, bonuses, and ad spend reimbursements with accuracy Ensure accurate categorization of agency expenses and client-related transactions across multiple accounts Work closely with the Brand Management team to verify revenue recognition and service delivery are aligned Support onboarding/offboarding financial setup for new and exiting clients Prepare monthly P&L statements segmented by department and client Maintain clean, audit-ready books using QuickBooks Online or similar platform Track accounts receivable and follow up on overdue invoices in coordination with Account Managers Support tax preparation and liaise with external accountants and legal teams as needed Maintain detailed documentation and SOPs for all financial processes Roles & Responsibilities:ClickUp tasks and financial processes are tracked and updated consistently Accurately record Amazon-related financial activity including reimbursements, PPC charges, and client budget adherence Collaborate with the Advertising and Brand Management teams to ensure financial KPIs are met Lead the monthly close process and ensure all journal entries, adjustments, and reviews are completed on time Manage software subscriptions, contractor payments, and internal reimbursements with clear documentation Flag any financial discrepancies, risks, or unusual activity for leadership review Work with team leads to monitor department-level spend vs budget Create and maintain detailed financial dashboards or summaries for internal use

Job description:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Lead your team to drive strategy and pitch new and innovative ideas Must make daily social posts (2 hours per week) The link to the social post is to be posted in Slack Run a weekly podcast (1 hour per week) or join a partner’s podcast This can also be supplemented with recorded video Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit ChecklistComplete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog, Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clients

:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientComplete all client tasks timelyMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit ChecklistComplete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clientsKPIs90% of Amazon Clients need to hit 100% of their ad spend budgetLess than 7 5% churn per month for entire Amazon department district 190% of Audits get completed and followed up within 5 business days30% of our Active Clients have left a review on Google30% of clients are billed for bonuses 95% of clients successfully launch within 7 business days of startingwith us (Onboarding Call with client, strategy session, internalonboarding call with team, Tasks are assigned)1 case studies every quarterLess than 20% of client offboarding is negative feedbackMaintain 150% Margin Per Head

This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrandsDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Lead your team to drive strategy and pitch new and innovative ideas Must make daily social posts (2 hours per week) The link to the social post is to be posted in Slack Run a weekly podcast (1 hour per week) or join a partner’s podcast This can also be supplemented with recorded video Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit Checklist Complete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog, Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clients

We’re looking for an extremely dedicated individual to join our team as an Appointment Setter In this position you will be responsible for identifying potential clients, reaching them via LinkedIn and email, and scheduling an appointment for a sales representative for a follow-up call If you enjoy talking to people and are interested in sales, this is the ideal position for you RESPONSIBILITIESFinding and qualifying leads according to given criteriaCold message prospects and follow up regularlyWork with premade sales pitches, adjust and improve where necessaryConduct sales conversations with prospects on LinkedInBook sales calls and free audits with prospectsUpdating and maintaining prospect database on a daily basisMeeting sales quotas and revenue targets, and providing a superior customer experiencePlanning and following the strategyReporting to supervisorREQUIREMENTSAvailability to work US hoursEffective communication and organization skillsAt least 1 year of appointment setting or online sales experienceUnderstanding of effective communication concepts, tools and techniquesAbility to create proposals for customers related to the proposed solutionStrong funnel management and basic Excel skillsConsultative sales approach, product education and promotionsAttention to details, passion for sales and result orientationConversational English level (at least B2)

Job description:Join us as a Graphic Designer and immerse yourself in the dynamic world of visual brand development Work hand in hand with our sales & marketing to create captivating graphic assets tailored for online platforms, especially Amazon This full-time journey is crafted for those with a keen eye for consumer product design, coupled with the technical expertise to bring concepts to life and to drive brand development If you’re a proactive self-starter with a passion for brands and products, this role is for you Tasks:Manage all aspects of creatives for online brands, including the development of brand identities Develop and test creative assets for Amazon content, listings, and other online platforms Create 3D renders, website designs, ads content, product packaging, product content (inserts, eBooks/manuals, etc ) etc Independently handle projects from conception to completion, ensuring timely execution Video making and editing will be considered an added advantage Must be adaptable, able to rapidly understand and respond to brand needs Minimum 40 hours / weekMake data based decisionsRequirements:Proficient in graphic design software including Adobe Creative Suite (Illustrator, Photoshop, InDesign) and other visual design tools Basic knowledge of video editing software such as Adobe Premiere Pro or Final Cut Pro is a plus A strong portfolio that showcases a range of designs tailored for different online platforms Exceptional eye for detail and organizational skills Tech-savvy with an inclination to quickly adapt to new design tools and platforms LanguagesFluent in English, other European languages are a plus

Transplant Marketing Preferred candidate profile

About the roleTill Q3 of 2022, our sales and go-to-market function has been founder-led Then we setup a small team of BDR & AE and were thankfully able to replicate our initial success We're now at a point where we've grown 10X in the past 1 year through the efforts of the founder and small sales team we built We initially tested out Outbound prospecting ourselves to validate if there’s even a possibility to scale the efforts on this Our initial results from outbound prospecting have been nothing less than promising Cold calling and LinkedIn are the top two channels that have shown great promising results for us So, it’s time now to scale our sales team and we’re looking to hire a smart & energetic Mid-Market Account Executive to convert the enterprise SQLs brought in by our BDR team's outbound efforts and bring in the $$$ Simple, rightWhat you’ll doTl;dr sell, sell and sell some more to get the $$$ in But since job descriptions are supposed to be serious stuff, feel free to read on Your day-to-day would involve talking to e-commerce business owners globally(mid-market & enterprises), understanding their problems & helping them understand how our product improves their lives You’ll be responsible for taking up product demos and closing deals to get the $$ in via online and offline meetings(this role would require you to travel for offline meetings to crack those big logos) Writing creative cold emails/Linkedin messages which truly break through the noise (we've tried some wacky stuff in the past, we take this a little overboard) Playing the role of a trusted product advisor over sales demos to show customers how our product improves their lives Keeping your ears to the ground to collect customer feedback and forming a pipe for regular flow of customer insights to the product team Building the backbone for our sales process to scale for the next stage of growth

About the roleTill Q3 of 2022, our sales and go-to-market function has been founder-led Then we setup a small team of BDR & AE and were thankfully able to replicate our initial success We're now at a point where we've grown 10X in the past 1 year through the efforts of the founder and small sales team we built We initially tested out Outbound prospecting ourselves to validate if there’s even a possibility to scale the efforts on this Our initial results from outbound prospecting have been nothing less than promising Cold calling and LinkedIn are the top two channels that have shown great promising results for us So, it’s time now to scale our sales team and we’re looking to hire a smart & energetic Mid-Market Account Executive to convert the enterprise SQLs brought in by our BDR team's outbound efforts and bring in the $$$ Simple, rightWhat you’ll doTl;dr sell, sell and sell some more to get the $$$ in But since job descriptions are supposed to be serious stuff, feel free to read on Your day-to-day would involve talking to e-commerce business owners globally(mid-market & enterprises), understanding their problems & helping them understand how our product improves their lives You’ll be responsible for taking up product demos and closing deals to get the $$ in via online and offline meetings(this role would require you to travel for offline meetings to crack those big logos) Writing creative cold emails/Linkedin messages which truly break through the noise (we've tried some wacky stuff in the past, we take this a little overboard) Playing the role of a trusted product advisor over sales demos to show customers how our product improves their lives Keeping your ears to the ground to collect customer feedback and forming a pipe for regular flow of customer insights to the product team Building the backbone for our sales process to scale for the next stage of growth

About the roleThis is a true generalist business role that involves working closely with our CEO on growth and revenue initiatives It’s an intense, always on, high impact role If you enjoy all things business & sales, juggling multiple initiatives and like rolling up your sleeves to get the job done this might be the role for you :) The role spans across unlocking new 0-1 motions in international markets, starting and scaling new channels like partnerships and events, overseeing sales and account management strategy & revenue operations What you’ll doPartner with sales teams on revenue maximisation initiatives ranging from pricing and packaging strategy to optimising demos and pitches for different segments of customers Setting up tooling and operational processes for sales monitoring and revenue planning Partner with CS teams on upselling and churn management strategy Own new 0-1 initiatives in international markets for expansion Own new channel initiatives like partnerships and event marketing Work closely with CEO on enterprise deals

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth

About The RoleAt BiteSpeed, providing the highest level of support possible has been a priority from Day 0 We have a track record of 200+ 5-star reviews on the Shopify app store with most of them mentioning our support, we openly brag about this (**https://apps shopify com/bitespeed-fb-messenger-chatbot)** We’ve grown 10X over the past year and as we try to do that again over the next year, the quality of customer experience is one thing that we can’t compromise on, it should only go up What you’ll doThis role is a mix of supporting customers who reach out over live chat & emails You'll be chatting with e-commerce business owners globally (50+ countries), understanding how they run their business & helping them setup our product to make them successful Recording and segregating technical issues and product requests from customers and routing them to product team Understanding roadblocks in product activation by watching videos of customers using the product and passing UI/UX suggestions to product team

About the roleThis is a true generalist business role that involves working closely with our CEO on cross-functional initiatives It’s an intense, always on, high impact role If you enjoy all things business & operations, juggling multiple initiatives and like rolling up your sleeves to get the job done this might be the role for you :) The role will involve working with different business functions to solve problems with first-principle thinking, managing key partnerships, supporting HR and org level initiatives, perfect for someone who thrives in ambiguity, likes solving unstructured problems, and enjoys collaborating across functions What you’ll doSolve high-impact, cross-functional problems that don’t have clear owners — your primary responsibility is to bring clarity, drive execution, and deliver outcomes Collaborate with Sales on initiatives to maximise revenue — from identifying and fixing funnel leakages to shaping pricing/packaging strategies and enabling the team with better processes and tools Work closely with Customer Success to drive outcomes on critical KPIs like trial conversions, onboarding health, retention, and churn — through both strategic inputs and process design Own and drive key partnerships (e g payment providers, enablement tools), ensuring seamless coordination across teams and timely execution Lead company-wide initiatives in collaboration with HR — from improving onboarding processes to driving org health projects Support strategic hiring efforts — from workforce planning to closing key roles, especially in Sales, CS, and Ops Drive revenue and capacity planning, working with the CEO and team leads to ensure resources and targets are aligned Design and maintain key business metrics and dashboards, ensuring accurate, actionable data is available for decision-making

About the roleTill Q3 of 2022, our sales and go-to-market function has been founder-led Then we setup a small team of BDR & AE and were thankfully able to replicate our initial success We're now at a point where we've grown 10X in the past 1 year through the efforts of the founder and small sales team we built We initially tested out Outbound prospecting ourselves to validate if there’s even a possibility to scale the efforts on this Our initial results from Outbound prospecting have been nothing less than promising Cold calling and LinkedIn are the top two channels that have shown great promising results for us So, it’s time now to scale our BDR efforts and we’re looking to hire 2 smart, high energetic BDRs to flood our sales pipeline through their Outbound prospecting efforts What you’ll doTl;dr dial & write to your prospects using all the left out creativity within you and build a strong $$$ pipeline from top Named Accounts But since job descriptions are supposed to be serious stuff, feel free to read on Your day-to-day would involve talking to e-commerce business owners globally, understanding their problems & helping them understand how our product improves their lives You’ll be responsible for the prospecting piece of sales funnel from generating leads to building pipeline But, don’t worry, you will be measured only on SQLs, not pipeline We recognise that this is not in your control Writing creative cold emails/Linkedin messages which truly break through the noise (we've tried some wacky stuff in the past, we take this a little overboard) Playing the role of a trusted product advisor over cold calls to show prospects how our product improves their lives

About the roleTill Q3 of 2022, our sales and go-to-market function has been founder-led Then we setup a small team of BDR & AE and were thankfully able to replicate our initial success We're now at a point where we've grown 10X in the past 1 year through the efforts of the founder and small sales team we built We initially tested out Outbound prospecting ourselves to validate if there’s even a possibility to scale the efforts on this Our initial results from outbound prospecting have been nothing less than promising Cold calling and LinkedIn are the top two channels that have shown great promising results for us So, it’s time now to scale our sales team and we’re looking to hire a smart & energetic Mid-Market Account Executive to convert the enterprise SQLs brought in by our BDR team's outbound efforts and bring in the $$$ Simple, rightWhat you’ll doTl;dr sell, sell and sell some more to get the $$$ in But since job descriptions are supposed to be serious stuff, feel free to read on Your day-to-day would involve talking to e-commerce business owners globally(mid-market & enterprises), understanding their problems & helping them understand how our product improves their lives You’ll be responsible for taking up product demos and closing deals to get the $$ in via online and offline meetings(this role would require you to travel for offline meetings to crack those big logos) Writing creative cold emails/Linkedin messages which truly break through the noise (we've tried some wacky stuff in the past, we take this a little overboard) Playing the role of a trusted product advisor over sales demos to show customers how our product improves their lives Keeping your ears to the ground to collect customer feedback and forming a pipe for regular flow of customer insights to the product team Building the backbone for our sales process to scale for the next stage of growth

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth

About the roleThis role is about protecting a treasury that’s growing quickly :) As we traverse the journey from $1M to $10M in ARR over the next couple of years, we want to ensure the highest level of financial rigour from the early days to lay a strong foundation for growth over the years We are looking for a qualified CA with a keen eye for detail and a passion for finance to help us build a robust financial framework If you're a motivated and ambitious finance professional looking to make a meaningful impact, we'd love to hear from you!What you’ll doOwn and execute all financial operations like payroll processing, vendor payouts and collections(accounts receivables) Oversee and ensure adherence to all statutory compliance requirements, including Provident Fund (PF), Professional Tax (PT), and Goods and Services Tax (GST), etc Develop and maintain financial models to support the company's strategic planning and decision-making processes Manage the budgeting and forecasting process, working closely with department heads to ensure accurate and timely financial reporting Oversee the company's cash management, including monitoring cash flow and optimising working capital Manage relationships with external stakeholders, including investors, banks, and auditors Support fundraising efforts, including developing investor presentations and financial projections Develop and implement financial policies and procedures to ensure compliance with regulatory requirements and best practices Drive operational efficiency by monitoring costing activities and identifying saving initiatives Oversee completion of statutory audit from a big 4 audit firm

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth